Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Do you have experience in developing a team to provide impeccable customer experience in fine jewellery sales, and looking for career growth in a leadership position? Carrie K. jewellery is growing fast and we are looking for talent who have what it takes to grow with us.

We are an award winning Singapore fine jewellery brand that creates meaningful, personalizable, wearable wishes for engagements, weddings and milestones. The Carrie K. family consists of a team of ten passionate, entrepreneurial, can-do spirits who are unafraid to challenge themselves. Are you one of them?

How will you make a positive impact?

• Lead the Sales team to achieve sales targets by delivering exceptional omni-channel customer experience the Carrie K. way, both in-store and on-line, across our ready-to-wear, customization and bespoke Jewellery
• Manage, track, report, analyze sales & sell through to deliver on monthly targets
• Identify and solve Client’s pain points proactively and professionally
• Train and develop your team to have exceptional people skills to build long term client relationships, product knowledge & professional sales skills
• Consistently gets positive Client reviews and referrals through impeccable Client service and a warm welcoming experience
• Proactively identify the strengths of your team and roster team to anticipate the needs of the business to achieve desired outcome
• Ensure sales operation is administered in an organized and accurate manner
• Project manage ad-hoc events with the team
• Manage the day-to-day store inventory process to ensure zero stock loss and efficient stock turn

Who you are. You….

• Love jewellery that can be personalized to tells meaningful stories
• Share Carrie K.’s values of Curiousity, Can-do Team Spirit, Thoughtfulness, Integrity & Impeccability
• Are a strong leader with at least 1 years’ experience in a leadership role. And will confidently bring out the best in their team to drive the team’s individual success as well as that of Carrie K.

An ideal candidate will have:

• A minimum of 1 years’ experience in managing at least 1 sales assistant
• At least 3 years experience in fine jewellery sales
• Possess knowledge of Diamonds, Coloured gemstones and precious metals
• Experience in selling customized and bespoke jewellery will be an advantage
• Experience within a KPI driven environment and understand how to drive these for ongoing growth and success.
• Ability to work with POS systems, Microsoft applications, CRM and portable devices.
• Ability to prioritise team management, client needs and store management.
• Experience in recruitment, onboarding, and training of all new team members.
• Conducting performance reviews and upskilling team.
• Strong verbal and written communications skills.
• Experience in executing visual merchandising to brand standard

We offer a competitive rewards package that includes:

• Attractive Commission/Incentive
• Customized training & personal development plan
• Career advancement
• Medical Insurance coverage
• Generous staff discount on all Carrie K. Jewellery
• 5 day work week from 10am to 7.30pm in a amazing work environment and team culture

www.CarrieKRocks.com

IG: @CarrieK_Rocks

ING Wholesale Banking Asia is looking for a Regional Transaction Monitoring Manager,to support Asia Regional Transaction Monitoring related initiatives & deliverables in the region spanning 11 WB Asia locations.

Job description

This person will be a part of the Asia KYC & Transaction Monitoring Team, which is a part of Regional 1st Line of Defence (LoD) Non-Financial Risk Team (Expert Team Asia (responsible for 1st line implementation of Non-Financial Risks) overseeing and actively participating in globally led programs relating to all FEC topics including CDD, KYC & Transaction Monitoring for the region.

This role requires strong FEC Knowledge & hands-on experience in Transaction Monitoring area including regulatory requirements, TM tooling and operational implementation aspects. The person in this role will also act as Transaction Monitoring Risk Ambassador within 1st LoD & promote a strong Risk culture.

Key Responsibilities include:

• Drive and provide Subject matter expertise on Transaction Monitoring( TM) related structural solution implementation for Wholesale Banking Asia based on both global and local FEC/AML requirements and standards .
• Manage outsourcing of all TM related services to due diligence for Transaction services – for Operations & Change related aspects) for Asia in-line with WB Sourcing Governance Framework. Oversee the service performance and monitor/act upon the issues related to outsourced services.
• This role will also require extensive collaboration with internal 1stLoD, 2nd LoD & 3rd LoD regional and global stakeholders to drive discussions, decisions, escalate and embed appropriate governance as required.
• Responsible to coordinate and facilitate annual TM Risk Assessments execution across 7 Asia branches.
• Play an active role in implementation of TM tooling including liaising with global change teams, working with regional operations teams, user testing and sign-off as needed.
• Monitor and act upon Financial Crime Risk Appetite Key Risk Indicator and report regularly to Asia Senior Management for their governance and action.
• Convene & run Transaction Monitoring BAU regional governance calls for the region with key regional & global stakeholders.
• Represent Asia countries’ interests towards Global KYC/TM and drive global strategy across the Asia region.
• Act as the owner of Transaction Monitoring controls for Asia by executing/managing the control testing and evaluating the control effectiveness annually.
• Constantly review & identify opportunities for process improvements in existing TM process.
• Act as regional process owner to provide advisory and support to local process owner in managing and executing their responsibilities related to TM.
• Coordinate with local and head office stakeholders to ensure issues with TM operations are being escalated and managed timely and properly.
• Act as secretary of Regional KYC Committee and other related KYC meetings
• Monitor and act upon relevant findings, risk or issue from internal or external quality assurances/audit/inspection

Knowledge and Experience:

• Bachelor’s degree mandatory with 8-10+ years of experience in Banking & Finance, with any additional professional qualification/FEC related certifications an added advantage.
• Experience with implementing KYC/AML & TM operational & Governance principles across the organization, and a strong understanding of the end-to-end KYC processes and risks & controls in the front-to-back chain.
• Good project management skills being able to manage key work deliverables in a timely manner with good quality.
• Knowledge & hands-on experience with implementation of Transaction monitoring tools such as FCRM and Quantexa is an advantage.
• Knowledge & hands-on experience in working with data analysis, identify data sources, extract data, and analyse and publish results and presentations to stakeholders.
• Experience of having improved AML/KYC/TM processes by leveraging AI/ML solutions is an added advantage.
• Analytical, pragmatic, and problem-solving skills with an understanding of the regulatory environment in which banks operate.
• Is a self-starter and a hands-on team player & strong individual contributor who is good at driving engagement across levels on content discussions & for driving decision making amongst stakeholders.
• Experience with working in complex international & federated organization structure.
• Excellent communication & stakeholder management skills.

Summary:

· Responsible for the growth of the business within the Business Commercial banking team

· Engage corporate clients and work with them to provide banking solutions

· Adhere to the regulatory requirements for all business banking transactions

Responsibilities:

• Acquire new accounts / manage existing accounts to achieve profitability targets established
• Be involved in the sales and marketing of a wide spectrum of banking products and services to meet the needs of commercial and corporate banking segments
• Cross-sell products and services to generate revenue growth for the department
• To grow New-To-Bank clients based on strong fundamentals and as per stipulated creditguidelines from Head Office.
• To encourage a client-oriented approach towards building a successful and profitable business relationship.
• To ensure compliance with AML, internal policies including regulatory guidelines, SOPs, manuals and all other rules and regulations.

Requirements:

· Minimum 5 years of commercial experience preferably in the real estate and construction sectors

· Bachelor Degree in finance industry

· Excellent communication skills

· Strong analytical skills and able to multi-task

· Good stakeholder and project management skills

Main duties and responsibilities:

1. Establish new portfolio for the company
2. Develop and maintain good working relationship with new and existing clients. Explore specific needs and anticipate new opportunities
3. Achieve marketing and sales objectives by contributing marketing and sales information and recommendations for developing strategic plans
4. Identifies marketing opportunities by identifying consumer requirements, defining market, competitor’s share, and competitor’s strengths and weaknesses
5. Forecasting projected business and establishing targeted market share
6. Provides market related information by collecting, analyzing, summarizing data and trends

Education / experience / technical skills required:

• Bachelor’s degree in any discipline
• Background in shipping company with good industry connections is highly preferred
• Outgoing trait and strong interpersonal skills
• Highly driven Team player with ability to multi-task and thrive under pressure
• Proficient in Office 365 including in Word, Excel and PowerPoint
• Singaporean and Permanent Resident is highly preferred

• Permanent position with variable bonus
• Must with office leasing background
• Minimum with 7 years of related experience and ready network

Job Responsibilities

• Managing day to day function of the department and providing supervision to staff.
• Lead and manage the team to formulate and implement strategies to maximise rental and occupancy of the group properties.
• Provide strong strategic leadership and coaching to the team securing new tenancies, identifying market segments and prospects.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Responsible for preparing and checking annual rental budget and rental forecast.
• Providing regular updates to Management on market supply, demand, pricing, competition and market positioning for the asset.

Requirements

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business Marketing.
• 7 years of relevant experiences in marketing and leasing including 3 or more years in a managerial capacity.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Responsibilities:

1. Ensuring the timely implementation of the information security roadmap for SG branch and carrying out the remediation activities identified from various risk and technology programs to ensure that HLB stays in compliance with local regulatory guidelines and expectations, as well as with the HO policies.

• Actively engaging in end-to-end IT security and cybersecurity risk remediation planning, resolution, and monitoring activities.
• Undertaking security reviews on the IT estate within Singapore branch and aligning to the group IT security policies and IT Controls Framework
• Evaluating alternative means of reducing the firmfs exposure to cybersecurity loss and coordinating security roadmap initiatives and activities
• Assisting in finding practical and cost-effective solutions to identified or revealed information security gaps and risk issues

2. Providing direction and guidance in the development, implementation, and communication of risk

related information security policies and standards to employees, colleagues, and/or customers

• Keeping abreast of the development and advancements in the regulatory guidelines, such as the MAS TRM guideline and CSA Cybersecurity Act, as well as the BNM guidelines.
• Working in relation and conformity with internal and external auditors

3. Providing aggregated IT Security and Cybersecurity risk supervision for various high impact areas of

IT services for core components of IT risk measurement and reporting activities

4. Building and maintaining strong and positive working relationships and effective means of

communication with CISO function under Enterprise Risk Management, Operational Risk Management

• Supporting the HO IT risk teams in terms of liaison and reporting to the appropriate HQ IT risk committees
• Build and maintain an external network with other InfoSec and IT Risk professionals, as well as applicable cybersecurity and technology risk forums/bodies

Requirements:

• Bachelor’s degree in Information Technology or Computer Science or CyberSecurity, or in any related field
• Strong interpersonal skills and the ability to develop effective trustworthy relationships with the IT department and business stakeholders
• Staying aware of Information Security current affairs, business continuity, data management, security and encryption, and vulnerability analysis and audit
• Excellent communication skills, both written and verbal to be able to articulate complex IT security and cybersecurity risk in simple business terms
• Excellent problem solving and self-management skills in order to tactically and analytically solvetechnical problems and successfully handling management information and metrics design,collection, analysis, reports, etc.
• Hands-on experience with IT security tools and platforms would be required.
• Having certification in CISSP, CRISC, CISM, CISA, CIPM or related disciplines would be an advantage.

· Identifying, qualifying, and securing business opportunities in Asia/Regional Markets

· Research new product possibilities and develop customized targeted sales strategies

· Ability to define, analyze and document business needs

· Creating informative presentations; presenting and delivering information to Senior Management

· Conduct a detailed market research to understand and gather intelligence about competitor companies in the region

· Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans

· Arranging business development meetings with prospective clients

· Planning and overseeing new marketing initiatives

· Attending conferences, meetings, and industry events

· Preparing PowerPoint presentations and sales displays

· Overseeing the development of marketing literature

· Writing report and providing management with feedback

· Media Communication (Digital/Print Media) and Public Relations

Requirements:

· Bachelor’s Degree in Engineering with Master’s Degree in Business/Marketing with minimum 5 – 8 years of working experience in a similar role

· Excellent written and verbal communication skills and ability to work with all levels of management

· Excellent IT skills especially MS Excel and Powerpoint

· Strong problem-solving and creative skills

· In-depth knowledge of the industry and its current events

· The ability to handle pressure and meet deadlines

· Meticulous, organized and able to work independently in a challenging environment

· A good team player and strong work ethics

Business Context
By joining our Regional Asia, Middle East and Africa (AMEA) Finance team, you will be leading the internal control agenda across the AMEA Zone, a very diverse country and category portfolio across South-East Asia, Middle East and Africa.
This role will bring to life one of the key priorities across the organization, which is compliance and internal control, by driving the zone roadmap and action plans, you will be able to track improvements and its impact on the business.
The role will work closely with the Finance teams in the respective Country Business Units, and the AMEA Finance zone team to animate the zone internal control road map and continuously monitor and report on progress.

Roles & Responsibilities
1. Accelerate closing Internal Audit gaps - Deeply understand Dango controls and internal audit outcomes and gaps, and use this knowledge to drive closing the gaps through Country Business Units' action plans while utilizing his/her experience, knowledge & network
2. Continuous monitoring and early flagging - Regularly reviews data inputs to spot and flag early any concerns or gaps, immediately dives deep on site to create clarity and action plans.
3. Facilitate the exchange of best practices between the AMEA Country Business Units - Create and animate a community across all AMEA Country Business Units to enable best practice sharing and foster connections and collaborations
4. Own the internal control & compliance agenda at the zone level - Be the custodian of internal control and compliance across AMEA, owning the zone roadmap while engaging and mobilizing the Country Business Units towards it.

To be successful in this role, you will need…

The following technical skills and experience:
• Bachelor's or Master's Degree in Business Administration, Finance, Accounting or equivalent.
• Experience in audit and internal control.
• Experience in MNCs or big 5 firms.
• At least 8-10 years of relevant experience.

These soft skills:
• Fluency in English is a must.
• Fluency in French or Arabic is a plus.

Candidates should be open and able to travel within the AMEA region 50% of their time.

Why Join Danone?

Flexibility
Do things your way. At Danone Singapore, we believe that our teams work best when they are empowered to work flexibly – this is why our hybrid working policy allows you to agree the right balance of homeworking and office working, in line with yours and the team’s needs.

Focus on development – your way
With a suite of learning opportunities and a strong focus on in-role development, your line manager will work closely with you to help unlock your career ambitions within Danone. Working here you will enjoy a fast-paced, complex environment, which is packed with opportunities for the entrepreneurial spirit. You’ll work with some of the best-known brands in the world, such as evian, Dumex and Aptamil, and we absolutely guarantee that you can just be yourself.

Our values
We live by our core ‘HOPE’ values – H is for Humanism, as people are at the heart of everything we do. O is for Openness, welcoming new ideas from the world we live in. P is for Proximity, as we believe that building close relationships leads to better understanding and trust. E is for Enthusiasm, for those who are as passionate as we are about bringing health through food to as many people as possible.

Join our movement for a healthier world. One Planet One Health BY YOU. For more information about Danone, our divisions and culture, please visit careers.danone.com.

• US MNC / Manufacturing Industry
• New setup plant in Singapore
• Permanent Job Opportunity
• Attractive Remuneration Package

Responsibilities:

• Responsible for setting up, maintaining and troubleshooting the IT infrastructure and systems of the office, as well as providing technical support and guidance to the staff.
• You should have a broad range of IT skills and experience, including networking, security, hardware, software, cloud services and web development.
• You should also be able to work independently, communicate effectively and solve problems creatively.
• You will also have the opportunity to work on innovative projects that leverage your skills and interests.

Requirements:

• At least 5 years of experience in IT, preferably in a remote or distributed environment
• Proficiency in a variety of IT domains, such as networking, security, cloud computing, web development, etc.
• Excellent communication and problem-solving skills
• A willingness to learn new technologies and adapt to changing needs

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

The Role:

My Client is a leading Insurance Firm and we are looking for a Head of Investment Risk to join the team in Singapore. You will be leading a lean team in Singapore with oversight across the wider Risk function in the Singapore office.

Responsibilities:

• Develop and implement risk management strategies and frameworks to identify, measure, and monitor investment risks.
• Conduct in-depth analysis of investment portfolios, performance attribution, and risk exposures.
• Collaborate with portfolio managers, analysts, and other stakeholders to ensure risk management practices align with investment objectives.
• Evaluate and enhance investment performance measurement methodologies, including benchmark selection, calculation, and reporting.
• Prepare comprehensive risk and performance reports for internal and external stakeholders.
• Provide recommendations to senior management regarding risk mitigation strategies and performance improvement opportunities

You must:

• A bachelors degree in a reputable university
• 10 years of experience in an Investment Risk role – ideally from the Life Insurance space
• Wider Risk experience across market / credit / enterprise risk would be appreciated
• Able to influence stakeholders and lead a team in Singapore

Take charge of this opportunity to welcome a new career challenge in 2024


EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job Responsibilities:

• Report directly to the GM and Head of Sales with regular project updates, concerns, financial difficulties and project handover challenges.
• Communicate effectively and support other sales team members on projects, clients and referrals when required.
• Contribute and input your views on improving the internal culture within JEB.
• Use the showroom as a key sales tool to inspire client’s to want to work with JEB through effective presentation skills.
• Developing and maintaining long term relationship with existing and prospective clients.
• Contacting architects & interior designers for product specification and tendering.
• Identify new business opportunities within existing market segments as well as venturing and growing new potential market segments.
• Prepare project brief for QS to churn out the quotation to clients.
• To interpret technical drawings with relation to JEB products.
• Design & specify technical drawings with relation to project requirements prior to Architects/Designers job undertake.
• Proposing JEB partition design & configuration to designers.
• To liaise with QS & suppliers in view of product feasibility.
• To do follow up calls & presentations to potential & existing clients on business prospective.

Key Attributes:

Story Teller, Wordsmith, Social Media Native.

Role Description:

As a HiPPOprop Content Manager, you will create, drive and manage the whole spectrum of online and off-line content for the Company.

Besides proven credentials in conceptualising and developing the framework and content strategy/calendar for the year, you must be a wordsmith who has the maturity and experience of executing high quality content generation to various media platforms, including social media, blogs and website etc., to establish the company as a thought leader. You should also have an eye for viral videos, working with the multimedia team to generate property current affairs videos or live cast with the sole purpose of generating leads (from buyer/seller/landlord/tenant).

Job Scope

• Conceptualising, developing and authoring of big ideas, short and long form articles to be produced into reports, infographics and video content, as well as integrated writing for the larger team verticals such as corporate marketing, digital marketing and brand campaigns.
• Providing support in the development of, reviewing and approving content for internal and external marketing communications, including press releases, digital media, online/offline events, write-ups for competitive awards, internal newsletter, HR communications and company events and programmes etc.
• Strategise, develop and craft persuasive, compelling and creative content that adheres to SEO copywriting skillset and engages different target audiences across the digital and social media.
• Engage various BUs to plan a pipeline of content and transforming evolving data insights into a clear actionable strategy (e.g., trending/thematic articles, content topic research, marketing collaterals and videos).
• The role is vital in terms of providing support and recommendations to ensure our target audiences are engaged via a calendar of editorial and strategic initiatives that support content discovery, time spent viewing and other metrics critical to support broader business KPIs of the Group.

Requirements

• 5+ years of professional working experience in digital content, public relations, corporate and marketing comms, ideally in digital/technology/social media industries.
• 2+ years of recent experience in a writing/journalism position (in a tech/online publishing company is a plus) with a great portfolio of transformational work.
• Awesome command of English (bilingual is a plus), solid interpersonal and persuasion of oral and written skills.
• Good track record of impact in multiple marketing comms disciplines, ranging from brand strategy, corporate marketing, CRM and internal comms.
• Creative problem-solver; solid project management capabilities and process-oriented and meticulous on details.
• And of course, we hope you have a love for the real estate industry and a fun person to work with.

Education

Degree in Mass Communications, Social Sciences, English or any related studies

• High growth plans
• Opportunity for learning
• Leadership position

Reporting into the Head of Customer Service, you will partner key stakeholders in the bank to lead process improvement initiatives to drive Customer Service policies, procedures, improvement initiatives for the bank. You will be responsible for monitoring performance management through data analytics, identifying process improvements and develop solutions for digital transformation.

The ideal candidate comes with at least 10-12 years relevant experience in Customer Service/Call Centre from a Financial Institution. You are a strong communicator who is able to translate business needs to relevant stakeholders, strong with data analytics and has a keen eye for identifying gaps in current processes.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Highlights

• Basic + Commission + Bonus!
• Great Medical Benefits and Staff Purchase
• Engaging and Positive Workplace Culture

Job Description

Responsibilities:

Customer Service:

• Provide exceptional customer service by addressing customer inquiries, concerns, and complaints via phone, email, or chat.
• Maintain a positive and professional attitude while assisting customers with their needs.
• Ensure timely and accurate resolution of customer issues to enhance customer satisfaction.
• Build and maintain strong customer relationships to drive customer loyalty.

Telemarketing:

• Conduct outbound calls to potential customers to promote products or services.
• Generate sales leads and schedule appointments for sales representatives.
• Deliver persuasive and compelling sales pitches to prospective customers.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Achieve individual and team sales targets.

Administrative Support:

• Maintain accurate and up-to-date customer records and sales activities in the CRM system.
• Provide administrative support to the sales team, such as data entry and report generation.

Requirements:

• Proven experience in customer service and telemarketing roles.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to handle customer inquiries and complaints with professionalism and empathy.
• Results-oriented mindset with a focus on achieving sales targets.
• Proficient in using CRM systems and telemarketing tools.
• Good organizational and time management skills.
• Ability to work well in a team and collaborate effectively.
• Resilience and ability to handle rejection.
• High school diploma or equivalent. Additional certifications or training in customer service or sales will be a plus.

• Mon to Fri 8.30am to 5.30pm
• Basic + AWS + VB + Phone Allowance Provided
• Great Career Progression

Scope & Duties

• Support the HOD to achieve business objectives.
• Plan, organize, direct and schedule day to day operations based on sub department arrangement.
• Generate quotation for parts sales.
• Follow up with customer to close the order, and ensure purchase order is receive prior to delivery.
• Develop in depth knowledge of all products sold.
• Review and monitor RCA and incident report before sending out to client.
• Review and monitor operating results and develop plans to achieve desired outcomes.
• Provide leadership and direction to operational teams.
• Address employee (Service) issues or grievances and maintain high level of motivation in the department.
• Make plan and organize within sub department in all logistical matters.
• Participate in routine planned maintenance and adhoc works (IC replacement, Overhaul etc.).
• Provide 24x7 customer support through telephone and site attendance.
• Maintain a strong customer relationship by visiting client on a timely basis.
• Organize training for client or within CSS service team.
• Others tasks/project as assigned by management.
• Preparation of all adhoc works quotation and costing.
• Assist to provide MOS, RA, and other supporting documents require by customer prior commencement of work

Job Requirement

• Able to clearly communicate with service team and customer
• At least 4 years working as a Operation Manager
• Able to have excellent knowledge of our products
• Able to report in timely manner
• Proficient in MS office (Excel, Words, and PowerPoint)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chong Kar Howe

EA Personnel Reg. No.: R23117793

Industry : F&B (Central Kitchen + Outlets)

Office Location : Tai Seng

Work Days : 5 days (Mon to Fri)

Working Time: 9am to 6pm

Salary Package : up to $6k+

Responsibilities:

• Proposing improvement and solutions to QA-related issues
• Lead the QA team - e.g Oversee, guiding and coaching
• Implement and ensuring all quality and food safety control processes are in compliance to company’s standard, ISO and local statutory requirement
• Conduct in house food safety training
• Investigating and resolve customer complaints related to quality and food safety
• Drive process improvement program to ensure high standard of food safety and quality
• Perform QA audit at central kitchen and outlets, and prepare QA reports.
• To support in supplier management program (audit and ingredient approval)
• Manage external inspection and liaise with regulatory agencies

Requirements:

• Must be able to Communicate Mandarin (to liaise with staffs at outlet)
• Diploma in Food Science / Food Technology or related
• Minimum 5~6 years work experience in QAQC related field in food industry
• Good knowledge in GMP/HACCP/ GFSI / ISO 22000 and Food Safety is preferable
• Familiarity / experience in internal auditing and microbiological testing method will be added advantage

Staff Benefits (Full-Time Staff):
- CPF Contribution
- Bonus Payout
- Annual Increment
- Medical Benefit
- Dental Benefit
- Annual Leave
- Staff Discounts @ all Group Brands
- Birthday Voucher

Interested candidate may wish to Call / WhatsApp : 8829 8029

Lighthouse Recruitment Pte Ltd (19C9852)

Koh Junhao (Royston) | Reg No: R1987463

Responsibilities:

• Ensure requirements for AABB, FACT as well as MOH license guidelines are implemented and maintained
• Report performance of the quality activities minimally on a quarterly basis and management review annually.
• Responsible for interfacing with regulators and external quality auditors.
• Monitor and review quality indicators and quality related reports.
• Provide guidance to departments in the review and refinement of current practices and protocols/processes, as well as risk assessment.
• Lead / Facilitate other departments in the root cause analysis of non-conformances to put in place effective corrective actions.
• Facilitate proper process control relevant to services and products that affects safety, identity, purity and potency.
• Initiate process improvement practices and benchmarking to industry practices across departments to raise standards of operational excellence and service delivery
• Training and distribution of Quality practices within Company and regional teams when required.
• Act as company’s management representative in compliance assessments and coordinate with regulatory or accreditation bodies as and when required.
• Oversee the maintenance of document control centre and system for proper and updated records of quality documents.
• Assist and lead in root cause analysis, work process improvements and problem solving together with departments.
• Lead the monitoring of quality objectives/indicators across departments to ensure quality of products and services are maintained according to SOP and regulatory/accreditation requirements.
• Review processing records and other reports as required by applicable regulatory and/or accreditation standards.
• Drive yearly internal audits for audit readiness and interdepartmental coordination.
• Ensure departments are up to date with annual document reviews.
• Work with regional offices on quality matters.
• Ensure quality training for new and existing employees is performed and to ensure competencies of the quality department are up to date.
• Support with supplier/vendor qualifications with participating departments.
• Coordinate and review on a periodic basis, operational and quality risk assessment, including workplace safety.
• Review, perform and lead gap analysis of new/revised standards published by regulatory and accreditation bodies to ensure departmental SOPs are in compliance
• Setting up of Quality Management Practices and assist in risk assessment for new services or entities assigned

Requirements:

• Accreditation and certification standards; AABB (Association for the Advancement of Blood & Biotherapies)
• FACT (Foundation for the Accreditation of Cellular Therapy)
• GDP-MDS SS 620 (Good Distribution Practice for Medical Devices) and other standards when required for the CGL’s services/products

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

What We Do

At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers – including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga – to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For publishers, this means less lift, more players and more payers. For players, Coda’s solutions allow them to pay for play their way.

Our winning formula? A laser-focused, pragmatic attitude coupled with an unwavering commitment to excellence. We are customer-centric, creative, and solution-oriented, always delivering to our users the top-tier entertainment content they want at competitive prices.

If you’re ambitious, bold and ready to take your career to the next level, get in touch!

Coda is seeking a highly motivated and experienced Senior Product Marketing Manager to join our dynamic team and establish the Product Marketing function formally for the first time at Coda. You will be responsible for pioneering this function for Coda, while overseeing the positioning, messaging, competitive intelligence, customer intel, sales enablement and go-to-market development of Coda’s B2B solutions. This role reports to the Senior Director of Partnerships Marketing.

Our marketing organization is organized into 4 pillars, Consumer, Partnerships Marketing, Communications and Brand & Design. This role will sit within the Partnerships Marketing org, but liaise closely with the rest of the marketing organization. Marketing at Coda is accountable for driving business outcomes. Partnerships Marketing acts as the leading point of contact and collaborative counterpart to our partners - deeply understanding their ongoing challenges and goals. This enables Coda to better serve our partners and impact new and existing opportunities.

Responsibilities:

• Develop and execute comprehensive product marketing materials, insights and strategies to drive B2B solution adoption and revenue growth.
• Conduct market research to identify target customers, understand their needs and pain points, and develop compelling value propositions.
• Collaborate with cross-functional teams, including product management, commercialization (sales), and customer success, to ensure alignment and successful go-to-market execution.
• Define and articulate the unique value proposition of the product. Develop positioning strategies that differentiate the product from competitors in the market.
• Ensure alignment of updated messaging in content creation, website updates, email marketing, social media, and other related content and activities.
• Monitor and analyze market trends, competitor activity, and customer feedback to identify opportunities for product differentiation and improvement.
• Influence product roadmap and feature prioritization.
• Drive the creation of marketing collateral, sales enablement materials, and thought leadership content (in collaboration with comms) specific to partner needs.
• Work with teammates to track and report on key metrics, including pipeline growth, conversion rates, and customer satisfaction, and provide regular updates to the executive team.

Requirements:

• Bachelor's degree in business, marketing, or a related field.
• At least 8 years of experience in marketing, preferably 5+ of product marketing in B2B technology or gaming industry.
• Proven track record of driving Go to Market efforts successfully launching and marketing B2B solutions, specifically in the game publishing, content or live streaming sectors.
• In-depth understanding of the gaming industry, including knowledge of game publishers, developers, distribution channels, and emerging trends.
• Data savvy with strong analytical skills and the ability to gather and interpret data to make informed marketing decisions.
• Excellent communication skills, both written and verbal, with the ability to effectively present complex concepts to diverse audiences.
• Demonstrated ability to build and maintain relationships with key stakeholders, including C-level executives, partners, and customers.
• Self-driven and results-oriented, with a strong sense of ownership and accountability.

Working at Coda

Joining the Coda team means diving into a fast-paced, challenging, and exciting world. With Codans spread across over 30 countries around the world, our highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries, and thrive on continuous improvement through experimentation, we'd love to hear from you!

Our Perks*

WFH / Hybrid Support: Get a monthly allowance to cover your working expenses and keep you connected.

Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Assistance Program - because you matter!

Customized Benefits: Tailor your benefits with our flexible plan.

Growth Opportunities: Unlock your potential through clear progression paths.

Skill Development: Access training resources to fuel your personal and professional growth.

Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.

Family Care: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.

*Benefits are reviewed and updated on a yearly basis

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

Fine dining restaurant open for more than 10 years in Tanjong Pagar, looking for assistant restaurant manager. Responsible for selecting, developing, and managing employees as well as overseeing inventory ordering processes.

Responsibilities & Tasks:

• Provide technical, high-level sales and service support for Solar Technology products
• Develop concept and support customer in the areas of commercial and communication products
• Be the technical contact of Singapore Sales and Distribution Department
• Execute sales and customer training
• Carry out training courses for customers
• Visit customers in regular basis to understand the training requirements
• Develop tools for a variety of sales activities
• Assist in activities such as launching, road shows, product positioning, etc.

Qualifications:

• At least a Bachelor's Degree in Engineering with 2 years of experience with renewable energy
• Experience with photovoltaic industry is a plus
• Excellent communication skills
• Willingness to travel onsite and solve technical issues
• Willingness to travel domestically and internationally
• Strong sales and customer focus, good people skills and good self-management skills
• Extensive knowledge of MS Office

Responsibilities:

QA Automation Strategy:

· Lead and strategize the overall QA automation activities.

· Implement cutting-edge QA technologies and methodologies at an organizational level. Alignment with Business Objectives.

· Ensure alignment of QA automation strategies with business objectives.

· Drive the development of scalable and efficient automated testing environments.

Process Improvement:

· Implement agile processes across the team, Including SCRUM, Continuous Build and Integration, etc.

· Encourage continuous improvement of process while ensuring adherence to agreed-upon standards.

Performance Management:

· Set individual and team objectives, evaluate and manage performance, and create professional development.

· Lead critical problem resolution efforts and high-level decision making.

Team Leadership:

· Oversee multiple QA teams, fostering a collaborative and high-performance culture.

· Recruit, Onboard, and develop staff to enhance the capabilities of the QA teams.

Industry Expertise:

· Monitor industry trends and integrate best practices into the QA process.

· Advocate for QA automation across all stages of software development.

Qualifications:

· Undergraduate/first-level degree (e.g., Bachelor’s degree)

· 8+ years of QA experience in a data organization.

· Proven and demonstratable ability to deliver on time and with high quality.

· Proven ability to manage a large team that includes other managers and/or leads.

· Strong experience in QA activities throughout all stages of the SDLC.

· Strong experience with a wide range of QA methodologies.

· Strong experience leading test plan development.

· Excellent verbal and written communication skills.

· Strong knowledge of financial concepts.

Attributes:

· Demonstrated aptitude for collaborating with other functional areas.

· Results-oriented with a proven ability to get things done through people.

· Exhibit fundamental values of respect, passion, and courage.

· Excellent combination of technical and managerial skills.

• Mon to Fri 8.30am to 5.30pm
• Basic + AWS + VB + Allowances Provided
• Great Career Progression

Job Details

• Support Sales and Service Manager to achieve business objectives.
• Work closely with all Asst. Manager/Technical director to propose new business opportunity within existing clients.
• Explore new service opportunity by maintaining good relationship with client.
• Understand client needs and expectation.
• Take note of any complaints/feedback from client and work with Asst. manager to resolve any outstanding issues.
• Explore new services with components OEM for partnership to provide better and profitable services to existing client.
• Control and manage operations to have the best return and profit.
• Preparation of yearly DRUPS overhaul quotation and costing.
• Preparation of yearly Engine overhaul quotation and costing.
• Preparation of yearly preventative maintenance contract quotation and costing.
• Preparation of all adhoc works quotation and costing.
• Ensure purchase order are issued prior to commence of any related works.
• Timely update service sales report.

Requirements

• Will be require to travel oversea to meet client.
• Experience in Sales would be additional advantage.
• Proficient in Microsoft Office

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chong Kar Howe

EA Personnel Reg. No.: R23117793