• Responsible for deployment and planning of pilotage, harbour towage and waterboat resource
• Liaise with vessels to coordinate the arrival and service timings

Requirements:

• NITEC in Marine or equivalent
• At least 2 years of experience in Marine industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• In charge of managing export and shipping operations to global markets.
• Coordinate shipments with external parties such as factories, customers, and service providers.
• Liaise with accounting department for processing GST supporting documents.
• Assist the manager in tasks related to reporting and data analytic.

Requirements:

• Diploma in Logistics or equivalent.
• At least 3 years of working experience in Shipping/Logistics industry.
• Proficient in Power BI and analytics.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Connected Customer Support Experience delivers connected support experiences to our customers to gain and keep their trust.

Our Area Support Lead will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organizations pursuing strategic activities, utilizing Microsoft technologies to modernize their business. We create an environment where you can do your best work and build a career both in the Area Support Lead role as well as the wider Microsoft. As your interests and goals evolve, we will enable you to connect you with a diverse, thriving community that can help you grow.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Collaborate and manage customer reactive escalations to help engage the right stakeholders across Microsoft and reduce the time escalations are impacting customers.
• Conduct monthly service reviews and executive business reviews to proactively track progress against the reactive & operational health improvement plans.
• Engage and strengthen relationships with key customer decision makers / sponsors / influencers to align delivery priorities in support of their strategy as well as proactively coordinating support teams when key projects are going live or mission critical architecture is being updated.
• Support the drive for increased customer consumption of Microsoft Cloud Technologies, and reactive support health scores to derive actionable insights to help customers optimize their Microsoft infrastructure, leveraging incident data and flagging risks with current implementations/deployments.
• Engage with the account team closely to drive long running/high priority cases to a successful closure by removing blockers, engaging appropriate stakeholders, and providing Executive communication (both within the customer and Microsoft).
• Having the correct network across CSS, CCSE and Engineering to speed up escalations and connect the right groups / stakeholders for resolution.
• Should a reactive support crisis occur, lead the virtual account team and stakeholders. The role may require to engage at non business hours.

Qualifications

• A passion for technology, driving customer value, strategic outcomes, while working with the best people in the industry.
• A growth mindset to be a part of an elite team of diverse individuals focused on making our customers successful.
• A proven ability to partner with account teams to build and retain customer relationships, across business and technical functions within their organization.
• A track record of providing leadership and orchestration of an internal delivery team.
• Demonstrable experience of driving decisions collaboratively, resolving conflicts, communicating successfully and being able to present confidently to large or small audiences including C-Level Executives.
• Demonstrable experience working in a customer-facing role, e.g., Customer Success, Account Management or Service Delivery.
• Exceptional communication, presentation, and facilitation skills, particularly an innate ability to remain calm in the face of high-impact escalations.
• Demonstrable accountability, customer advocacy, conflict resolution, growth mindset, stakeholder influence, ability to collaborate with internal and external stakeholders and all levels of management.
• An ability to multi-task and work in a dynamic environment with constant change to address emerging issues and challenges, ideally within an arena of rapid cloud deployment and growth.

Required Qualifications:

• 11+ years technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience OR Master's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience OR equivalent experience.
• Crisis Management and C-Suite communication experience.
• Cloud Technology Certification (minimum of Azure Fundamentals and/or M365 Fundamentals).

Preferred Qualifications:

• 16+ years technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 13+ years technology industry, customer service, or related experience OR Master's Degree in technology, business, or related field AND 10+ years technology industry, customer service, or related experience OR equivalent experience
• Project or Program management experience.
• Experience working with Microsoft products and services.
• Advanced Cloud Technology Certification levels such as Level 200 and 300 certifications in Microsoft Cloud Technologies.
• Knowledge and understanding of Unified Deal Construction preferred.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in.

As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

The Small and Medium Business (SMB) segment within SMC is at the leading edge of growth and transformation. It’s a tremendous growth engine for the company dedicated to bringing the Microsoft cloud to millions of SMB customers worldwide through scalable routes to market, growing revenue, market share and net new customers while enabling a high level of customer and partner experience. The Azure Success Manager focused on Azure in SMB is accountable to the growth of the Azure consumption revenue through a set of key partners in an area. This requires continuous innovation and evolution of our sales engagement strategy, while remaining centered on the customer.

To be successful, you must have a deep understanding of the local market, customer success practices and up-sell/cross-sell motions across services/products and the respective routes to market. You will lead a v-team of key business partners from the partner, sales, technical implementation, and sales operations teams, driving Azure consumption revenue in SMB through the building and development of customer success practices among key partners to help them invest accordingly to address customer needs and accelerate their digital transformation.

Responsibilities

Partner Solution Selling

• Identifies SMB Azure sales and solutions opportunities, such as next logical workload on customer cohorts, and communicates them to partners. Coaches partners on how to develop a consumption/usage practice including a plan to generate leads for a specific product. Leverages SMB segment expertise to support partners by ensuring that they have access to the right capabilities as needed.
• Resources such as Azure Migrate and Modernize incentives, Remote Monitoring and Management capabilities, Data Center Optimization (DCO), Azure Lighthouse APIs.

Delivering Partner Success

• Develops consumption/usage customer practice building or enhancement plan in line with business goals, prioritizing the appropriate partners with the sales teams. Instructs the partner on how to approach customer success as a practice to deliver results most effectively.
• Improves understanding of partners with tools and analyses (e.g., consumption patterns, propensity analysis). Leverages customer targeting tools to identify optimal customer opportunities for partners to capitalize on (e.g., customer vertical opportunities).

Drive Customer Success

• Shares and discusses industry and competitive market knowledge with partners to drive more competitive solutions, enhance partner growth, and influence business capabilities.
• Utilizes partner capabilities that aligns to business outcomes. Brings different partners from different solutions to activate different components.

Sales Performance Growth

• Manage SMB Azure consumption revenue growth with key partners. Run the rhythm of business (ROB) motion with partners to drive accountability to Azure customer success practice. Work with the partner development manager to help address performance gaps.
• Shares SMB customer insights and recommendations to shape Customer Success programs that drive customer retention, renewal, and consumption growth.
• Revenue, Average Revenue per Customer, & SMB priority metrics accountability

Sales Execution

• Shares best practices and leverages expertise across team and advocates for strong coordination of internal resources to maximize sales efficiency.
• Encourages and coaches partners on tools and resources to help exhaust all opportunities to develop relationships with existing customers.

Customer Insights and Satisfaction

• Ensure continuity in the execution of customer or partner programs and maintains an awareness of customer satisfaction and changes in business practices that may impact customer-partner engagement and suggest amendment to improve satisfaction.

Qualifications

Professional

• Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.
• Experience building sales focused customer success teams that drive up consumption.
• Collaboration. Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines.
• Experience selling business to business IT solutions and meeting revenue targets
• Structured and data driven - able to take varied data sources and synthesise into actionable next steps for partners.
• Growth Mindset. Challenger. Purposeful Planner. Execution focused.

Technical

Has or or willing to attain certification within 6 months

• Microsoft Certified: Azure Fundamentals (AZ-900)
• Designing and Implementing Microsoft Azure Administrator (AZ-104) or Microsoft Azure Solutions Architect (AZ-305)
• Prior knowledge of alternative public Clouds (e.g. AWS, GCP)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Responsibilities:

• Preparation of DO, Invoices, Quotations and Purchase Orders
• Liaison with Customers, Suppliers and Service Providers
• Preparation of Management Reporting and Maintenance of Office Filing System
• Coordination of Orders Delivery and Logistics Planning with Internal and Production teams
• Any other duties relating to the efficient operations of the Company

Skills and Qualifications:

• Diploma in Business Administration or related field
• At least 3 years of proven experience in a operations position or its equivalent
• Excellent writing & communication skills, proactive nature and multi-tasking ability
• Excellent ability in problem resolution and conflict management
• Possesses creativity, resourcefulness and meticulous attention to detail
• Excellent organization skill and initiative
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Mandarin speaking is mandatory to communicate with China counterparts

Others:

• Working hours: 9am ~ 6pm (Monday ~ Friday)
• 12 Days Annual Leaves onwards
• Medical Benefits
• Working location: Loyang

Only shortlisted applicants will be notified. Thank you for your understanding and co-operation.

Overview

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation to come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.

Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join the team that is at the leading edge of Innovation at Microsoft?

As Global Black Belt, Modern Work Manager you will be a senior solution sales leader within our enterprise sales organization working with our most important customers and deals. You will lead a virtual team of technical, partner, marketing and engineering resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead sellers to drive the Modern Work business to overachieve revenue and scorecard targets

1. Develops their seller’s Solution Sales skills to sell the business outcomes of the broader Modern Work platform
2. Drives new business opportunities to achieve targets contributing positively to relevant subsidiary scorecard metrics
3. Even higher levels of operational excellence. Ensure appropriate 4 quarter qualified pipeline in place by workload/solution
4. Provide regional level performance insights, accelerators and blockers for MW local leadership

• Partner with regions to develop action plans and provide leadership to regions to implement plans

1. Share performance insights, accelerators, blockers with engineering, product marketing and corp team through established channels
2. Develop and manage capability development in partnership with engineering, corp team, and marketing team to scale the business

• Develops a high-performing team by hiring diverse talent, prioritizing development, leading by example and by preparing people for more senior positions in other parts of the organization

1. Directly engage with strategic customers to bring the right solution to the customers and bring insights back on program landing for partners Facilitate buildout of the partner ecosystem to scale the business
2. Engage as key sponsor for strategic customers and partners (per agreement with local subsidiary) to nurture relationships and influence successful results
3. Lead by example & champion strategic partners and MS services for co-selling
4. Develop and proactively manage skills development across region to build regional capability in transformation and new workloads

• Lead from the front, personally engaging at CxO level to support and coach teams on opportunity discovery and acceleration

1. Lead sellers to drive end-to-end business solutions, increasing customer and partner satisfaction and average deal sizes YoY
2. Lead cross-team to ensure customer intent to consume cloud services sold

• Bring together Microsoft solutions with Partner solutions, fully leverage the synergy effect with our partners, and co-sell with them to make deals bigger and faster
• Directly engage with strategic customers to bring the right solution to the customers
• Engage as key sponsor for strategic customers and partners (per agreement with local subsidiary) to nurture relationships and influence successful results
• Lead by example & champion strategic partners and MS services for co-selling

Qualifications

Required/Minimum Qualifications

• 7+ years technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience

Additional or Preferred Qualifications

• 9+ years technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience
  OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience
• 6+ years of solution or services sales experience
• 3+ years of people management experience

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

About Us

Focus Movement is an integrated functional movement and rehab studio located in Raffles Place. We work with our clients to help ensure their bodies support their lifestyle no matter their life stage or ability by providing pilates, functional movement and physiotherapy. Our team consists of about 25 Pilates and movement professionals, physiotherapists and administration and management and our studio will be celebrating our 20th anniversary in Singapore this year. We are the exclusive Singapore host site for Polestar Pilates instructor training.

Our purpose is to empower people to live better everyday through smarter movement. We’re looking for a dynamic Operations Manager who is motivated by this purpose to join our team.

About the role

This role will be responsible managing our Singapore studio operations for Pilates and Physiotherapy, and supporting our Niseko Japan studio in operations as well during the winter season.

Other key responsibilities and accountabilities include:

• Ensure a high degree of customer service maintained by all staff
• Class schedule planning and covers
• Course enquiries and management including another sub-host studio
• Managing all aspects of front desk, schedule, standards, training, email and phone enquiries
• Staff leave management
• Manage FD interactions with staff
• Front desk staff orientation
• All repairs, maintenance and studio cleanliness
• Replenishment of studio supplies and inventory
• Payroll, accounts, monthly claims and supplier payments
• Handle customer comments and complaints in line with our values
• Managing manpower and leave applications
• Monitor attendance, retention and referrals and put in place tactics to ensure we continue to hit our targets.

About you?

To ensure success as our Operations Manager, you will have a dynamic and confident personality, which is complemented with your natural passion in communication with team members and clients alike. You will bring your uniquely positive and energetic communication style, and a passion and interest in movement. Other skills and attributes we value include:

• Minimum 3 years experience in a similar operations role
• Strong written and verbal communication skills
• Attention to detail, highly organised and strong time management skills
• Driven, with the ability to work under own initiative and make decisions

Why work with us?

Focus Movement offers an inclusive and dynamic workplace. People often say that when you work with us it feels like you’re part of a family.

• We have been around for almost 20 years and are still market leaders through continual and ongoing evolution and development
• Free Pilates and fitness classes
• Work from home 1 day a week
• Work with a team of Pilates instructors and physios that love what they do!

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

Job Role - Network Operations Engineer (NOC) - Contract

Company Profile
My Client is a leading stable firm in Singapore.

Responsibilities

My client is looking for a Network Operations Engineer (NOC) contractor to support the firm.

• You will be responsible for developing and maintaining the connectivity and security of the network in the Ideally, you should have hands-on experience in routing, switching, firewall, and security.
• You will be required to perform network maintenance, troubleshoot servers and software, and configure tasks for the existing network
• Configure and monitor installation and integration of various network devices which includes routers, switches, servers, and power systems.
• Provide BAU support and participate in change management, network capacity measurement and implementing of software upgrades in network
• Manage network tools to ensure timely monitoring, data collection, and reporting to generate network operational reports when

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices
• Lead or participate in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables
• Develop audit plans and programs. Ensure that these documents are up-to-date and suitable to the current operating environment of the auditee
• Ensure timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to Audit Committee
• Lead or participate in other ad-hoc assignments including special projects and investigations
• Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;
• Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met
• Assist in the administration of Group Internal Audit and ensure effective and efficient usage of the Department’s resources
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Bachelor's degree in Accounting, preference will be given to those with Chartered Accountant or Certified Internal Auditor certification
• At least 5 years of relevant audit experience;
• Strong report writing, communication and presentation skills
• Analytical, independent and a good team player;
• Committed and able to interact well with all levels of staff;
• Able to travel overseas when required (once/twice every quarter).
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Key responsibilities:

• Responsible for regular finance functions including payments processing and record keeping,
• Liaise with advisors and service providers in preparing and reviewing sets of accounts and tax returns.
• Legal entities administration, including liaison with corporate secretary, outsourced accountants and auditors for annual audit and compliance requirements and filings. Attend to bank KYC requests.

Philanthropy

• Assist with due diligence for funding requests.
• Facilitate, administer and maintain records of donations and grants.
• Liaise with beneficiary organisations, grantees and scholars; tracking of milestones and providing assistance where needed.
• Provide support for marcomms administration, such as the maintenance of marketing assets and tracking of media mentions.
• Provide assistance with stakeholder reporting where required.
• Support the Family Office team as backup coverage for operational responsibilities, including corporate administration, business and properties management, regulatory, banking, finance and tax matters.
• Assist with general administrative work and any business requirements from time to time.

Requirements:

• Diploma or degree with 2-5 years of working experience in an accounting and finance function, and possess a good understanding of Singapore corporate and personal tax requirements.
• Prior experience in family offices will be considered favourably.
• Proficient in Microsoft Office and collaboration tools. Comfortable with adopting the usage of new tech tools.
• Excellent written and verbal communication skills with high level of tact and discretion.
• Able to professionally handle sensitive information and maintain complete confidentiality.
• Proactive team player with strong interpersonal skills and the ability to work independently.
• Highly adaptable, and able to manage a varied and fluid job scope.Meticulous, organized, resourceful and process driven.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

The Role

• Coach the team to work together in your department
• Share feedback with your Manager and team to grow your performance
• Bring your commercial eye to your department, spot trade opportunities, and find solutions to improve the customer experience and department results
• Embed customer excellence whilst growing Department results through clear planning and direction
• Lead the team on how they can make life changing impact on our projects
• Step-up and support your management team in the wider day-today running of the store as required
• Oversee daily store operations, including opening and closing procedures, inventory management, and ensuring compliance with company policies.
• Ensure exceptional customer service standards are met and exceeded.
• Develop and manage employee schedules to ensure adequate coverage during peak business hours.
• Identify and nurture talent within the team for potential growth opportunities.
• Monitor and manage inventory levels to prevent stockouts and overstock situations.
• Supervise and lead a team of retail associates, providing guidance, training, and support.
• Address customer inquiries, concerns, and escalations in a prompt and professional manner.

• Front-end sales role, or back end operations role.
• Some of the biggest Luxury brands globally.

Retail Associate / Boutique Operations Admin (Luxury Retail)

about the company

Our clients are some of the world’s biggest luxury brands, ranging from luxury fashion brands to luxury timepiece brands. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2024.

about the role:

As some of the leading luxury brands globally, we epitomize elegance, innovation, and excellence in every aspect of our products and customer experience. With a commitment to providing unparalleled service and luxury offerings, we are seeking dynamic individuals to join our retail team and contribute to our continued success.

Retail Associate

• Provide personalized and luxury customer service to all clients, ensuring an unforgettable shopping experience.
• Assist customers with product selection, inquiries, and purchases, demonstrating in-depth knowledge of our brand and products
• Proactively engage with customers to drive sales and achieve individual and team sales targets.
• Utilize effective selling techniques to upsell and cross-sell products, maximizing revenue opportunities.
• Maintain a thorough understanding of our product range, including materials, craftsmanship, and design details.
• Ensure merchandise displays are visually appealing and aligned with brand standards to enhance the shopping environment.

Boutique Operations Admin

• Generate Sales invoices
• Update Traffic Reports and KPI dashboard
• Assist with daily store operations, including opening and closing procedures, cash handling, and inventory management.
• Collaborate with the Retail Operations Executive to ensure operational efficiency and adherence to company policies and procedures.
• Oversee day-to-day retail operations, including staffing and scheduling.
• Monitor inventory levels, conduct regular stock checks, and coordinate replenishment activities as needed.
• Attend boutique’s emails and calls
• Coordinate store orders
• Manage cash claims and reimbursements

skills and experience required

• Open to work retail shifts/hours
• Previous experience in luxury retail, sales, or customer service roles is a plus.
• Customer service oriented - Those in the Hospitality / Customer Service sectors are welcomed!
• Strong track record of achieving sales targets and driving revenue growth (for sales associate position).
• Excellent communication and presentation skills.
• Strong negotiation and relationship-building skills, with a customer-focused mindset.
• Highly organized with excellent time management and prioritization abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.

(EA: 94C3609/ R23112482)

A) Science & Laboratory Operations

1. Maintain resources and apparatus in 2 Science laboratories

2. Liaise with teachers on the coverage of syllabus for the preparation of the laboratories

3. Prepare the resources and apparatus related to Science experiments for the 2 laboratories and the 4 mobile lab carts

4. Monitor the usage of the laboratories and report the usage to the HOD/LH

5. Maintain a loaning system for desk-copies and teaching resources for 4 levels of Science classes.

6. Assist in the setting up, clearing and cleaning of demonstration apparatus.

7. Replacement of broken equipment from stock and be responsible for all equipment used in the teaching of science

8. Keep a stock book and breakage record and to indicate necessary replacements

9. Check and replenish the first aid kits in the 2 laboratories

10. Prepare an inventory of stocks annually

11. Perform any other related duties as and when assigned by the HOD (Science)

12. Assist teachers when conducting practical lessons and tests in ensuring sufficient equipment for the pupils during the practical lessons and tests.

13. Basic maintenance of Science garden

B) Office Administrative & Operations Support:

1. Support school administrative and operations matters. Eg. Office Front Desk Operations, setting-up support for school events/activities, buying of stamps and posting letters, sorting and distributing bulletins/notifications to teachers or classes, etc.

Perform any ad-hoc duties assigned by Principal, Vice-Principals, Administration Manager and Operations Manager.

Key Responsibilities:

• Support Investment Representatives to drive AUM and revenue numbers as well as cultivate and manage ultra-high new worth client relationship
• Understand client requirements and assist Investment Representatives in daily maintenance of account relationships
• Responsible for clients’ daily trading of equities, fixed income, foreign exchange, derivatives, structured notes, alternative investments and other core banking products
• Facilitate the onboarding process of new and existing clients to bank, including account opening / closure / update with client to ensure completion of documentation requirements
• Monitor the team’s portfolio under management, resolving daily client issues and ensuring that client requests are met promptly
• Liaise closely across various divisions within the bank (compliance, operations, risk, legal, etc.) to ensure timely resolution of clients enquires
• Enhanced familiarity with core banking/trading systems as well as understanding of the Private Wealth Management business
• Liaising with various Business Units to ensure client documentation is complying with policies and procedures.
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Investment Representatives

The successful Client Operations Manager will need to have the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Undergraduate degree, preferably in business administration, finance or marketing disciplines
• A minimum of 3 to 5 years of experience in a Banking environment, specialising in client servicing
• Ability to work independently as well as in a team environment with a strong client focus

This global bank reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Operations Manager job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at ECHO

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Responsibilities:

• Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices
• Lead or participate in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables
• Develop audit plans and programs. Ensure that these documents are up-to-date and suitable to the current operating environment of the auditee
• Ensure timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to Audit Committee
• Lead or participate in other ad-hoc assignments including special projects and investigations
• Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;
• Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met
• Assist in the administration of Group Internal Audit and ensure effective and efficient usage of the Department’s resources
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Bachelor's degree in Accounting, preference will be given to those with Chartered Accountant or Certified Internal Auditor certification
• 5 to 8 years of relevant audit experience;
• Strong report writing, communication and presentation skills

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

location in Changi, shuttle buses from Sengkang, Bukit Panjang, Jurong East, and Yishun

Responsibilities

• Process daily trade transactions in a timely and accurate manner within service level agreement.
• Perform pre-processing review of customers’ submissions and conduct documentary checks.
• Ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to.
• Complete daily reconciliation activities and prepare reports to internal stakeholders and/or customers.
• Liaise with client on updating transaction statuses and support addressing transaction related queries.
• Contribute to various process improvements and other projects as allocated.

Requirements

• Knowledge of UCP, ISBP, URC, ISP, URDG
• At least 1-3 years of trade operations experience covering all imports and exports products.
• Ability manage daily operations with strong risk awareness, analytical and problem-solving skills.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Roles & Responsibilities:

• Ensure that club operations are smooth and deal with situation that arises during operations.
• Manage the night operations of the clubs
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing schedules
• Keeping track of employees’ hours
• Ordering supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Establish good rapport with guests, maintain good customer relations, and handle guest feedback promptly and efficiently
• Analyse the venues performance vs historical performance, industry standard as well as external affect
• Provide business solutions to operational matters
• Working Late Night is Required.
• Liaising with customers, employees, suppliers, licensing authorities, sales representatives etc

Job Requirement:

• Preferably with 10 years of relevant experience
• Good communication skills and a Team player
• Excellent interpersonal and customer service skills
• Always greet the guest with a warm smile at all times
• Solid verbal communication skills in Hindi & Tamil
• Willing to work long hours as per the business requirement, weekends, and holidays
• You are required to work compulsory on weekends and public holidays.

We're looking for a full-time Senior Software Developer to join our growing team in Singapore. The role is a unique opportunity to build beautifully simple experiences that guide our customers through Wise, helping them to live, travel and work without borders.

How you’ll be contributing to our Engineering team: 

• Help us take Wise to the next level as we scale to impact 100's of millions more customers. You'll hide away all complexities under the hood of our product and build seamless experiences for our customers
• Working on the core flow of Wise, you'll ensure our customers get the best experience even when things don’t go as planned by building self service solutions, automating the resolution and building efficient tooling for our Operations team.
• Create clear and helpful interfaces, whilst maintaining consistency, maintainability, performance and an understanding of what problems our customers might encounter along the way
• Take initiative to identify and solve important problems. Coordinates with others on cross-cutting technical issues
• Drive product improvement that impacts the Wise customer experience or empowers internal stakeholders (teams like Operations, Customer Support, Finance, etc.) to do their job effectively
• Proactively identify and tackle technical debt becoming too big through planning work and aligning team. Does this with careful evaluation of additional cost on development

What you can expect as a Senior Engineer at Wise: 

We don't measure seniority by years of experience, but by your level of impact. As a Senior Software Engineer at Wise, you would be given the license to:

• Consistently seek out and deliver on product level vision, tasks and problems
• Actively assist in scoping and executing most impactful work for the team
• Regularly deliver large features and product improvements that have a meaningful impact on Wise product and customers
• Embrace long-term ownership of projects while training others to reduce the bus factor or becoming a blocker
• Architect and design services/systems using design patterns that allow for iterative delivery and future scaling
• Actively mentor other Engineers in the team on individual basis or in group settings and help them grow through technical guidance, code reviews, documentation, etc.
• Communicate and collaborate across functions like product, analytics and design as required
• Lead or significantly contribute to medium to large (8-16 engineering weeks) sized projects

To get the best view of what we expect at all levels of our engineering team, you can take a look at our Engineering Career Map.

This role will give you the opportunity to:

Your Mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. 

In this role, you'll add to that mission by:

• Maintaining consistent and high-level execution of daily tasks related to payment processing;
• Supporting your team by reaching your role set SLAs and KPIs which in turn contribute to the team by meeting team's main performance metrics and SLAs;
• Detecting and escalating domain-related problems and complex issues to Regional Payment Operations teams, ensuring timely and relevant communication with stakeholders;
• Following operational procedures and keeping track of critical updates.

A bit about you:

• You’re accurate and pay attention to detail;
• You’re meticulous and accurate in your task execution;
• You’re SLA driven and are motivated to hit team and personal metrics;
• You place customers first and you make no compromise on this;
• You’re a clear and honest communicator and able to articulate potential improvements;
• You’re comfortable with feedback and being part of a team where ideas are shared and openness is valued;
• You’re proactive and collaborative;
• You’re flexible with your working hours. We aim to help our global customers any time they need it, occasionally during weekends and holidays.
• You are a Singaporean Citizen or PR (Please note we cannot sponsor visas for this role)

If you have any questions about the role or the application process please reach out to the hiring leads or the recruiter for the role. 

Good luck!