ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Responsibilities:

- Partner the business in terms of planning, systems optimization and driving operational cadences

- Play a critical role in driving Lead to Cash process

- Drive business insights, measure ROI, and access risks

- Partner with BI to streamline and standardize reporting needs

- Build and run Sales Incentive Programs

- Strong advocate for best practices and change management

- Be an integral member of the Sales Operations team where our success is measured by the success of the business

Qualifications

- Bachelor's Degree in Business, Finance or a quantitative field of study

- Self starter with at least 7 years of business partnering experience

- Well versed in CRM and lead-generation systems such as Salesforce, etc

- Experience with BI systems such as Tableau and/or SQL is a plus

- Proficient in English and Mandarin as this role requires interactions with customers across multiple geographies and timezones

- Adventurous and capable of navigating through ambiguities in a high-growth environment

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge.  You create an environment that is easy for our customers to shop in through Store Operations and Great Garment Care.  By sharing your knowledge and skills with your colleagues you actively contribute to creating a Great Team in order to meet the expectations of our customers.  You work in accordance with H&M standards, policies, procedures and legal requirements.

Direct customer service

• Demonstrate the 5 basic demands to engage with and welcome our customers in the service areas and on the sales floor
• Apply a ‘Heads up’ approach – be aware of customers who require assistance and offer your help
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities

Store Operations

• Keep the fixtures full and tidy regularly throughout the day to maximise sales
• Ensure great garment care to sell the products in their best condition at the right time
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
• Ensure all areas of the sales floor and back of house are always clean and tidy
• Ensure all routines are followed at the cash desks and fitting rooms to maximize sales and customer satisfaction

Team

• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working atmosphere
• Give honest and constructive feedback to your colleagues to develop their skills 
• Work in accordance with H&M standards and local legislation with Health & Safety and security routines,  to guarantee your own personal safety as well as the safety of your colleagues and our customers at all times 

The Opportunity 

We, at Flywire, are seeking a Partner Operations Associate to help us handle and process our growing volume of cross-border payments in Singapore. You will help process payments globally through partner accounts Flywire have around the world.  

• Manage the day to day processing of payments
• Match incoming payments against customer requests
• Identify process inefficiencies and suggest ways to improve processes.
• Bring qualitative and quantitative feedback to the team to make informed decisions
• Work confidently with internal teams - Contact point for agent team and supporting the customer service team
• Payer KYC
• Generate reports for account receivables
• Control settlements from our partners
• Conduct daily follow-up with processing issues that are unresolved

Key Responsibilities:

Process support:

• Read, understand and analyze HR process as per the business rules as a subject matter expert.
• Execute the process accurately and timely as a hands on processor.
• Master the given process and help the team members to overcome process related queries
• Escalate issues and seek advice when faced with complex issues/problems.
• Creates a logical plan, realistic estimates and schedule for an activity or project segment.
• Train the team members on process updates.
• Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
• Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control.
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
• Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.
• Participates in various internal initiatives related to Process.
• Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.

Team support:

• Plan proper allocation of work.
• Support Team lead / Manager with Daily stats / reporting and MOS.
• Enrich team members with a clear sense of direction and understanding of each others' responsibilities.
• To be available on the floor through the day to resolve process related issues.
• Participate in Team building activities.
• Create effective QC and Audit mechanism within process to ensure delivery on SLA’s.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Responsible for all ISO Tank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in ISO Tanks/Flexi tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Salling Search is recruiting for a Trade Operations Executive for a large global trading house based in Singapore.

For this role it is a must that you have the following skills, traits or experience:

• Minimum 3 years experience in an international commodity trading house.
• Experience with handling commodities like base metals, iron ore, bauxite, and similar commodities.
• Experience with sales operations and dry bulk shipment management experience and container shipment management experience is advantageous.
• Ability to speak and write in Mandarin
• Highly organised, strong workflow.

About Salling Search
Salling Search is a young search, recruitment and headhunting agency based out of Singapore, primarily concentrating on the shipping and marine industry.
With a focus on mutual respect, honesty and hard work, Salling Search aims to become an established player in the Asian market.
Our intention is not to become the biggest but to become the best search, recruitment and headhunting company, and bring value and growth to our partners.

Investment Advisors (IA) are investment specialists within the front office team. The primary role of the IA is to formulate investment strategies and work with Relationship Managers in managing client portfolios.

· Provide premium investment advisory to Private Banking clients and formulate investment strategies that align with client’s target strategic assets allocation to meet investment objectives and risk profile.

· Communicate on house views to the respective marketing teams and work with product specialist for specific support and training

· Partner Relationship Managers on client meetings to articulate investment ideas, investment concepts, create investment proposals and conduct portfolio reviews.

· Participate in product idea generation and solutions by :

a) keeping abreast of products in the market

b) proposing new product ideas

c) promoting ideas approved and endorsed by the Product Council where applicable

d) developing, monitoring and following up on new trading ideas related to cash equities, bonds, FX as well as structured products under ELNs, KODAs/DEKODAs, equity options, range accrual notes

· Ensure adherence to internal and external regulations and policies at all times

Requirements

· Bachelor Degree in the fields of either Finance, Business, Economics or Banking

· Min 2 - 3 years in financial industry in an investment advisory position

· Preferably CFA and CACS certified

· Strong knowledge of products across asset classes

· Strong interpersonal and communications skills

· Strong analytical and strategic thinking skills

· Possess future oriented mindset, strive to innovate and adapt to changes

· Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments

· Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient

Company Background and Working Environment

CHCC is a MAS-licensed Registered Fund Management Company (RFMC). In this role, the candidate will be reporting to the CEO, and working with a small team of a highly experienced professionals.

Expected Qualifications

• Graduate from Singapore’s approved / accredited universities.
• Desire to establish a career in the field of Operations in the fund management industry.

Roles & Responsibilities

• Manage and review relationships with the firm’s service providers – custodian, banker, brokers, fund administrator, auditors, legal counsel, corporate secretary, IT support, accountant etc.
• Daily trade and cash reconciliation, follow up on settlement issues
• Corporate actions
• Cash flow management, prepare payment instructions to fund vendors.
• Fund accounting (equalization), review daily and monthly NAV reports
• Performance attribution analysis
• Assist in fund and firm audits
• Investor, client relations & due diligence support
• Client onboarding support – oversee AML/KYC
• Risk management, compliance & regulatory support – FATCA/CRS/MAS/CIMA
• Investment compliance monitoring
• Board of directors meetings – preparation and execution
• General administration

Requirements

• At least 3 years of experience in fund operations and fund accounting, preferably in a team leader role.
• Detail oriented, resourceful and able to work autonomously as well as in teams.
• Proficient in Microsoft Excel and Powerpoint.
• Understanding of equity and related products.
• Good communication skills, both written and spoken Chinese and English.

We have Multiple openings at multiple levels. We are looking for motivated and talented native mobile developers. Technically proficient in developing iOS or Android application.

The ideal candidate will be keen to learn and grow in a fast-paced environment. We’re looking for someone with the ability to provide advice, support, design, and implement technical solutions to business stakeholder(s). He/she must be at ease working in a self-driven environment with little supervision. This person should embody a passion for continuous improvement.

What you’ll be doing

• Technically proficient in developing iOS or Android native application.
• Participate in and contribute to all phases of the application development life cycle.
• Working with product owners, UI/UX teams, to conceptualise and build mobile applications.
• Deliver well-tested codes alongside any new features / bug fixes.
• To stay current on modern mobile development frameworks & technologies, best-practices, trends and trade-offs.
• Provide production support on mobile applications.

Requirement

• >2 years of hands-on mobile development experience.
• Extensive knowledge in iOS (Objective-C/Swift) or Android (Java/Kotlin).
• Good knowledge with iOS/Android SDK, framework, lifecycles and build system.
• Good understanding of Design and Architecture Patterns.
• Good understanding of Object-Oriented Programming concepts.
• Experience in writing comprehensive unit test cases for robustness with proper code coverage.
• Familiarity with DevOps (CI/CD), GIT, Confluence, Bitbucket, etc is an added advantage.

Work Location: Central

Responsibilities:

• Review legal documentation under bilateral and syndicated credit facilities and facility letters to ensure terms and conditions are in line with credit approvals
• Accurately interpret the allowance of requested transactions based on Credit Agreement
• Examine customer’s utilisation requests relating to syndication and bilateral loan credit facilities
• Perform loan drawdowns, rollovers and collections of principal repayment and interest payment for both bilateral and syndicated loans
• Liaise with RMs for follow up on outstanding documents
• Reviewing KYC and AML duties
• Prepare swift payments for loan disbursements
• Issuance of BGs/SBLCs
• Prepare local, regulatory, and head office reports

Requirements:

• Degree holder with at least 3 years of relevant working experience in handling credit documents and loan administration
• Proficient in MS office, Outlook, Word, and Excel

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23555

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

●Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

●Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

●Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

●Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

●Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

●Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

●International work environment and flat organisation

● Great career development opportunities in a growing company

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Global E-Commerce is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global E-Commerce business team hopes to provide users with more tailored, active and efficient consumption experience, enabling merchants to receive stable and reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

The mission of the CRM Operation Platform is to create a rich and high-quality e-commerce platform ecosystem through productised platform capabilities. It builds a reliable, flexible, and intelligent CRM operation platform for account managers of various countries and industries, providing large-scale operation, one-stop operation solutions, and intelligent tools, thereby improving the efficiency of e-commerce operations, and is also responsible for the business goals of customer growth.

Responsibilities:

- Based on business scenarios and product requirements, design solutions reasonably using the functions and open capabilities of the CRM platform.

- Integrate CRM upstream and downstream systems, identify integration and architecture pain points, and design the best solution based on business and system best practices.

- Monitor and analyse product data, establish and observe indicators such as coverage, usage rate, ease of use, and satisfaction of each module, discover, analyse, and improve product usage pain points, and promote the continuous improvement of CRM platform functions and enhance user experience.

- Collaborate with production research and cooperation departments to conduct in-depth exploration of business departments in business analysis and diagnosis scenarios, carry out thematic analysis, provide decision-making and business support for product iteration, and explore optimisation factors to continuously improve the "intelligence" of CRM products.

- Based on project requirements, propose technical solutions and ensure the successful implementation of solutions; in the project implementation, be able to formulate a project schedule according to the implementation documents and execute it; maintain communication with partners, internal and external customers.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Excellent business understanding ability, able to reasonably abstract and split business logic, form and implement solutions.

- Proficient in at least one mainstream programming language, framework and related ecosystem for server-side (such as C/C++/PHP/Java/Golang, etc.).

- Possessing good communication, collaboration, problem-solving and analytical skills, able to communicate and collaborate across multiple departments and teams to solve complex problems.

- Sensitive to data, possess good logical thinking and data analysis skills, and be good at using data analysis to improve business.

- Experience with Salesforce/Dynamic365/hubspot/Klaviyo is preferred; experience with sales enablement/internal efficiency products is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

location in Changi, shuttle buses from Sengkang, Bukit Panjang, Jurong East, and Yishun

Responsibilities

• Process daily trade transactions in a timely and accurate manner within service level agreement.
• Perform pre-processing review of customers’ submissions and conduct documentary checks.
• Ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to.
• Complete daily reconciliation activities and prepare reports to internal stakeholders and/or customers.
• Liaise with client on updating transaction statuses and support addressing transaction related queries.
• Contribute to various process improvements and other projects as allocated.

Requirements

• Knowledge of UCP, ISBP, URC, ISP, URDG
• At least 1-3 years of trade operations experience covering all imports and exports products.
• Ability manage daily operations with strong risk awareness, analytical and problem-solving skills.
• Self-starter who can work effectively in a team setting.
• Good interpersonal skills, decisive in communications.
• Resilient and flexible in challenging circumstances.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

• Preparation for ship position updates.
• Manage the day-to-day operational activities and liaise with vendors to ensure efficient commercial operations.
• Update clients on ship activities, personnel, and fleet changes.

Requirements:

• Diploma and above
• At least 2 years of working experience in Ship Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Company Description

SanderStrothmann is a full-service Contract Development and Manufacturing Organisation (CDMO) partner with over 20 years of product development experience in skincare, supplements, wound care and biocidal products. Founded in Germany in 2000, we deliver complete solutions throughout the value chain, encompassing market analysis, product conceptualization, manufacturing, and post-sales support. Our Research and Development team operates cutting-edge laboratories meeting the ISO13485 standard, ensuring development of innovative and quality products. To meet the rising demand for our comprehensive CDMO services, we established our office in Singapore in 2022, ensuring us to provide flexible, customisable, and speed-to-market solutions to customers in Asia. Our diverse team comprises seasoned industry professionals with complementary backgrounds, each contributing unique experiences and perspectives. Our international customers include global and local brands, retailers, pharmaceutical companies and even television personalities. Today, our products are sold worldwide.

Role Description

The role of the Regional Business Operations Senior Executive/Executive is to plan, coordinate and ensure all business operations in the Asia region are implemented within the budget, timeline, and scope. To excel in this role, you should be proactive, self-motivated, demonstrate excellent willingness to learn and problem-solving skills. You should possess a strong passion in products, innovations and trends in skincare, beauty cosmetics and personal well-being which leads to a insatiable appetite to be exposed to and participate in our product development process, from conceptualisation to final product deliverables. • Cultivate strong stakeholder relationships and act as a primary point of contact for external vendors/clients and internal teams for operations matters • Interface with internal teams to facilitate information sharing on operational aspects of the projects (planning/ packaging/ purchasing/ quality/ manufacturing/ logistics) • Coordinate and manage day-to-day business operations, tracking budgets, expenditures, contracts, and performance objectives • Manage administrative tasks, including processing purchase orders, creating invoices, samples shipments, maintaining customer files, and internal documentations • Manage and support marketing activities in the Asia region, including exhibitions, marketing collaterals and digital marketing activities on social media platforms such as LinkedIn • Employ problem-solving skills to address inquiries and resolve operational issues • Proactive about meeting business needs and providing solutions with minimal guidance • Adapt to a fast-paced environment and excel under evolving conditions • Lead the execution of various special projects/ task forces/ business improvement initiatives as requested by management team • Contribute to a collaborative team environment with excellent communication skills and compliance with regulatory-based best practice

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Run infrastructure/system operations in School (NBS IT).

• Ensuring that all programme and department operations run seamlessly.

• Managing the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contributing to the design and implementation of infrastructure replacement plans.

• Assist the Undergraduate Programmes, Research Centres, Academic Divisions, Alumni, Career Services, and College Comms operations to streamline, digitize, and automate current work processes.

Maintain service level agreements and service improvements, and other areas.

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Diploma in Information Technology or other related discipline

• At least 2 years of experience in IT operations

• Possess a good Information Technology background in software and application support

• Proficient in troubleshooting software and application

• Proficient in asp, asp.net languages, MSSQL, and oracle DB

• Experienced in managing Teamsite

• Experienced in Power Automate will be an added advantage

• Demonstrated decision-making and problem-solving skills

• Is detail-oriented and capable of multi-tasking

• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization

• Serve as the functional subject expert for the systems that he / she will be handling

• Possess good teamwork and interpersonal skills

• Good oral and written communication skills

Job Purpose

We are seeking a highly motivated and talented Platform Admin Lead to manage the data platform admin team for the smooth business operations and supporting the hybrid data platform with primary focus on big data platform, data visualisation tool, ETL tool and data science tool.

Job Description

· Lead the team to manage data platforms to meet the organization's needs. Take overall accountability of the administration and operation of data platforms.

· Configure and administer data platforms including security, performance, and scalability.

· Create and manage user accounts and permissions, as well as manage access to data sources in data platforms.

· Monitor and troubleshoot data platform performance and resolve any issues that arise.

· Plan and execute upgrades, patches, and maintenance for data platforms.

· Develop and implement backup strategies for data platforms.

· Collaborate with IT teams to ensure the data platform infrastructure integrates with other systems and platforms.

· Create and maintain documentation for data platform SOPs.

· Support the integration of data platforms to the ecosystems.

· Perform POCs of new capability in data platforms.

· Aligning with the systems engineering team to propose and deploy new hardware and software environments required for data platforms and to expand existing environments.

· Responsible for working closely with the database team, network team, BI team and application teams to make sure that all the big data applications are highly available (24x7) and performing as expected.

· Responsible for capacity planning and estimating the requirements for lowering or increasing the capacity of the platforms.

· Monitor (24x7) server performance, connectivity and security.

· File system management and monitoring.

· Diligently teaming with the infrastructure, network, database, application and business intelligence teams to guarantee high data quality and availability.

· Collaboration with application teams to install operating system and updates, patches, version upgrades when required.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Bachelor’s degree in Computer Science, Information Systems, or a related field

· Overall 15+ years of experience in platform implementation and administration with mandatory 8 + years of hands-on experience in managing big data platforms

· Deep understanding of OS concepts, process management and resource scheduling.

· Deep understanding of networking, CPU, memory and storage.

· Good hold of shell scripting.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.