Overview:

The Operations Manager is a pivotal role responsible for the selection and management of outsourced Fieldwork partners. The role encompasses the end-to-end operational process related to fieldwork and data collection, ensuring the precise and seamless delivery of data files that meet the designated specifications for all projects within the assigned territory.

Key Responsibilities:

1. Vendor Management:

• Vendor selection: Identify, evaluate, and select outsourced FW partners.

• SLA Development:Establish and manage Service Level Agreements (SLAs) with vendors to ensure high-quality and timely service and data delivery.

• Vendor Performance Monitoring:Regularly evaluate vendor performance against SLAs, addressing any issues and implementing improvement plans as needed.

• Relationship Building: Foster strong, collaborative relationships with FW partners to ensure effective communication and long-term partnership success.

2. Operational Timeline Management:

• Project Scheduling:Develop and manage detailed operational timelines to ensure all studies are executed on time and within budget.

• Resource Coordination:Align regional projects with research team requirements and overall resource capacity to ensure smooth project staging and execution.

3. Questionnaire Management:

• Questionnaire Ownership: Act as the primary owner of all questionnaires within the designated territory.

• Preparation and Customization:Oversee the preparation of questionnaires, incorporating client-specific requirements into studies to ensure relevance and accuracy.

• LOI Management:Proactively manage survey length in conjunction with the research team.

• Survey design: Ensure best practice in survey design is implemented e.g. mobile optimisation.

4. Operational Process Design:

• Process Development:Design and implement robust end to end operational processes from the receipt of the designed questionnaire through to the delivery of data.

• Process Optimization: Continuously evaluate and optimize processes to enhance efficiency and quality of project delivery.

• Issue Resolution: Proactively identify potential project risks and issues and implement solutions to mitigate them promptly.

5. Sample Management:

• Fieldwork Oversight: Monitor fieldwork activities to ensure effective sample management and adherence to study protocols.

• Response Rate Management:Implement strategies to manage response rates.

• KPI Monitoring:Track and analyse demographic and other core Key Performance Indicators (KPIs) to maintain sample quality, consistency and representativeness.

• Market expert: Ensure comprehensive knowledge of the territory markets including demographics and FS positioning in order to facilitate the effective tracking of sampling and data quality through fieldwork.

6. Sample Quality Assurance:

• Quality Control: Ensure rigorous quality control measures are in place to maintain the integrity of the sample that reports the data.

• Link Testing and Data Verification: Conduct thorough link testing and data checking to ensure accuracy and reliability of the data collected.

7. Data Preparation and Delivery:

• Data File Preparation:Prepare data files in accordance with agreed specifications inclusive of merging and weighting, ensuring they meet the required standards and expectations.

• Final Data Review:Conduct a final review of data files to ensure completeness and accuracy before delivery to research teams.

8. Stakeholder Collaboration:

• Cross-Functional Coordination:Collaborate with internal teams, including research and client success to ensure seamless project execution and delivery.

• Stakeholder Communication:Provide regular updates to senior management and key stakeholders on project status, challenges, and successes.

Role specific knowledge and experience:

• 5-7 years’ experience in an operations management role in the market research industry

• Extensive experience in selecting, negotiating, and managing outsourced partners and vendors.

• Proven track record of establishing and maintaining Service Level Agreements (SLAs) to ensure high-quality and timely service delivery.

• Strong background in project management, with the ability to develop and manage detailed operational timelines.

• Experience in coordinating multiple projects simultaneously, ensuring alignment with resource capacity and team requirements.

• Experience in managing sample selection, fieldwork monitoring, and response rate strategies.

• Strong background in quality control practices, particularly related to sample integrity and data accuracy.

• Experience with link testing, data verification, and preparation of data files to meet specified standards.

• Sector experience working with financial services data would be an advantage

• Strong verbal and written communication skills

• Curiosity and solution-focused thinking

Our Story So Far

Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room.

As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!

In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries.

Our Key Investors

Softbank, ADIA, Kedaara Capital, Steadview Capital, Premji Invest, Temasek, Holding, KKR, Alpha Wave Ventures, Bay Capital.

You: In Our Next Chapter

We've come a long way but we're not there yet. "Good is not good enough," you'll hear Lenskartians say that often. Our aim is to serve

One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

Job responsibilities:

Operational Management

• Oversee daily store operation checklist, roster and ensure full compliance
• Handling store cleaning schedule planning, managing change of request
• Monitor accessories stock inventory, ensuring sufficient supplies and products are available (replenishment)
• Ensure all equipment is operational and properly maintained (to liaise with project manager on the ad-hoc request)
• Meeting minutes compilation (preparation source of information for sharing during store manager meeting)

Data Entry

• Data extraction from Power BI (with basic knowledge of Power BI) - Updating sales data with simple formulas required
• Key stakeholder to maintain NPS tracker (Net Promoter Score) with constantly follow up with the retail store colleagues
• Sales extracting on the daily basis
• Creating/ maintaining google documents (including google sheet, google slides as per required from the team on the daily basis)

Office/ Back Office Management

• Full management of Office & Store Supplies including replenishment of dry stores and necessities
• Replenishment of staffs uniform
• Handle printer configuration
• Support recall/ reassignment of IT devices for stores including asset transfer

Who are we looking for

Minimum Qualifications :

• Polytechnic diploma or equivalent in business administration, management, office management, or a related field.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy in data entry.
• Good multitasking abilities and ability to manage multiple tasks.
• Proficiency in Microsoft Office Excel and Google Workspace (Docs, Sheets, Slides).

Preferred Qualifications :

• Basic knowledge of Power BI

Responsibilities:

• Provide accurate and timely general HR administrative support
• Coordinate recruitment activities and on-boarding process for new hires
• Working with TA team and the HR to ensure onboarding is moving along smoothly
• Preparing an offer letter and sending it to the appropriate candidates
• Gathering and filing all paperwork related to new hires, including offer letters, contracts, and non-disclosure agreements.
• Detailing all new hires’ initial tasks and answering any queries.
• Maintain update of personnel files, reports, and other relevant documents
• Be the key person to ensure all critical verification checks are complete to comply with onboarding governance (eg. Ensure visa approvals are obtained and screening is completed)
• Ad-hoc operations support for recruitment as and when required

Requirements:

• Minimum Diploma in Human Resource Management or any relevant studies
• Minimum 1 year of experience either as onboarding specialist or administration
• Strong experience working with application tracking system
• Solid communication skills (verbal & written)
• Proven ability to prioritize tasks and complete high volume of assigned work accurately.
• Proven ability to perform administrative work of a complex nature utilizing strong organizational skills with a focus on details and accuracy.
• Tech savy; proficient in Microsoft Offices (Word, Excel, PowerPoint)

The Services required are set out as follows:

1. To unlock all classroom doors at level 1 to level 6 daily, conduct

checks and lock up designated classrooms after school ends daily.

2. To monitor students outside designated School Gate from 7:00am to

8:00am daily.

3. To clean assigned rooms daily. A sample schedule is given below:

a. 6 Science laboratories and preparation rooms

b. 2-3 Special Rooms (e.g. Maker Space)

4. To perform light gardening duties daily (e.g. weeding, planting,

watering and maintaining potted plants)

5. To check and clear places where mosquitos may breed on a daily

basis and conduct weekly perimeter checks for mosquito breeding.

6. To perform any other assigned duties assigned from time to time:

a. To carry out logistics support duties for school events and

activities.

b. To assist in the arrangement of suitable plants to meet the

requirements of major school functions such as Speech Day,

National Day and etc.

To work closely with the pest control contractor and National Environment

Agency personnel on mosquito breeding prevention measures.

Qualification, Skill & Experience:

- must be fluent in English. T

- should preferably have 5 years of relevant working experience.

Our client is an established global commodity trading firm. They are looking for an Executive to be part of their team managing end-to-end trade operations for agriproducts. The scope includes handling and managing shipping documents, managing documents for LC application and bank negotiation, vessel tracking on cargo readiness and documentation to ensure smooth delivering of the commodity products.

Our Ideal Candidate:

• 5+ years of relevant experience in Dry Bulk Operations
• Handled import and export shipping documents
• Experienced in liaising with banks, shipping agents, customers, and ship owners
• Positive working attitude and strong interpersonal skills to interact with clients, vessel agents, and international stakeholders

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117 EA Registration Number: R23114042

We are looking for operations supervisor for our eating house.

1. Full timer, can do OT as and when required

2. Ensure cleanliness of everything in the eating house

3. Supervise and manage a team of other staffs to ensure the efficient operation

4. Schedule staff roaster, train new staff if any

5. Manage stall inventory and place orders as needed

6. Provide good customer service

7. Any duties which may be assigned from time to time

8. At least 2 years of experience in F&B outlets, i.e. Food courts, coffee shop and canteen

Role:Business Operations Lead for VAM product

JD:

1. Supports in documentation of Operations process flow for project utilising VAM product knowledge
2. Helps in documentation of UAT scenarios and test cases, supports BCAPD in UAT
3. Trains and coaches BCAPD on VAM product understanding and use
4. Supports post-go live operations process as part of year 1 scope

Years of Experience: 10-12yrs

Primary Skillset (must have):
Process/ test cases Documentation. Hands-on experience in Virtual Account Mgmt(VAM) Product

experience in other VAM products like TietoEvry VAM, iGTB VAM, Finacle VAM etc. can also be considered.

Must need to work on Weekends and Public holidays

·· Must ready to work physically to carry provisionals, groceries and vegetables from whole sale vendor delivery to store room , then shift from Store room to display rack to avail customers

· Receiving of provisionals, groceries and vegetables from whole sale supplier then arrange it properly

· Loading and unloading of provisionals, groceries and vegetable

· Help customers to find locate provisionals, groceries and vegetable, if need bring the stuff and put it their trolley

· Ensure shelves and product displays remain stocked.

· Replenish products onto display shelfs and areas as assigned.

· Check & account for damaged stocks, Tabulate balance stocks & Tidy up items displays

· Welcoming customers to the store and answering their queries. -Assess customer needs and wants: answer customer questions and concerns. -Provide appropriate product recommendations. -Ensure merchandise is in-stock and displayed on shelves in a presentable. -Build relationships with customers, especially regular customers.

· Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, and training wait staff to upsell appetizers, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, a proprietary, private-label sauce, delivery service and corporate events.

· Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

· Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

· Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Attachment Description

The Retail Operations Manager is responsible to lead the service teams, identify customers’ needs and respond proactively to all their concerns & manage all operations within budgeted guidelines and to the highest standards.

Specific Responsibilities

Individual to be involved in:

1. Oversee all day to day operations.

2. Manage and maintain inventory as well as monitoring & evaluate all necessary performances.

3. Ability to source, identify and interact with management to help get the best quality stocks for the most competitive price.

4. Employee safety, welfare, wellness and health reporting.

5. Comply with all company policies, relevant laws and regulations, ensuring that the business adhere to all necessary regulations.

Technical Skills and Competencies

1. Strong client-facing with excellent internal and external communication skills.

2. Ability to diffuse tense situation between clients, suppliers and team members.

3. Possess the necessary business management skills to manage the operational parts of a business.

4. Effective leadership and management abilities.

Duration

- 6 months

- under Mid-Career Pathways Programme

We are looking for an energetic and capable clinic manager who will provide administrative and clinical support to our dental clinic. The candidate will also provide excellent customer service and build relationships. The candidate ideally should also possess good dental knowledge and assisting skills.

The successful candidate will be a mature, organized and responsible individual, who is passionate about ensuring the smooth operation of the whole clinic.

The scope of the manager will be to monitor and lead the operational part of the clinic, and the dental assistants. The manager will work directly with the clinic director, through regular meetings, project planning and up-keeping protocols.

CORE DUTIES

• Overseas the day-to-day management of dental clinic.
• Performing the hiring, training and performance evaluation of staff members.
• Ordering stocks and supplies for clinics when required.
• Overseeing the purchasing, maintenance and repair of clinic equipment.
• Patient registration and manage/schedule appointments
• Assists and answer patients questions or issues
• Process payments and issues receipts/invoices
• Maintain a friendly and approachable style to build relationships and work harmoniously with others at all times
• Create and organize marketing activities, both online and off-line
• Assist promotional events and digital campaigns
• Maintaining dental surgeon, dental assistants schedules and staffing needs
• Dental assisting may be required.
• Reporting of daily/monthly finance and preparation of reports required
• CHAS/Medisave submission
• Other ad-hoc duties as assigned

REQUIREMENTS AND SKILLS

• Good Proficiency in English (both written and spoken), Mandarin is preferred for Mandarin speaking patients.
• Minimum education: Diploma/'O' levels
• Minimum: 3 to 5 years dental assisting with strong front desk experience in a clinic/dental setting
• Experience in managing a healthcare facilities or dental clinics.
• Cheerful, with an out-going personality
• Well-organized paying attention to detail and customer-oriented
• Able to multi-task and handle tight deadlines
• Excellent communication and customer service skills
• Proficient in Microsoft Office, Google and internet savvy
• Proficient in dental management software
• Good understanding of office management, finance and marketing principles
• Open to learn and explore new skills
• Can work independently and responsibly
• Long-term, permanent employment is preferred
• The job role include work on Saturdays
• Please apply if you’re a resident of Singapore.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Direct contact point between workshop, customer and supplier
• Coordination between workshop and other department (i.e., Operations Dept, Rental dept & others)
• Support the workshop day-to-day operation
• Ensuring workshop operation follow the company SOP closely
• In charge of Accident claim processes
• Handle customer request and issue work order
• Handle customer feedback and coordination work
• In charge of appointment booking and scheduling of job
• Handling of incoming call and outgoing call, including email
• Carry out data entry, document filing and organization
• Managing inventory including keeping track and ordering of spare parts
• Liaising with customers, vendors, suppliers & partners
• Issuing quotation, invoice, cheque
• Collecting payment from customer
• Updating of Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems record

Requirements

• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• Mon-Fri: 9.00am to 6.00pm, Alt Sat: 9.00am to 6.00pm)

Job Description & Requirements

Roles & Responsibilities

• Manage daily works.
• management,operations and customer service
• Responsible for assisting with the management of other departments and maintenance of daily works .
• To coordinate with all departments including processing customer's requirements
• At least 3 years experience in related industry.
• harworking and be a team player.
• Responsible and team-player.

ob Description & Requirements

Roles & Responsibilities

• Manage daily works.
• management,operations and customer service
• Responsible for assisting with the management of other departments and maintenance of daily works .
• To coordinate with all departments including processing customer's requirements
• At least 3 years experience in related industry.
• harworking and be a team player.
• Responsible and team-player.

Job Description:

• Manage your defined market and customers and meet company target for sales and profit growth.
• Identify customer needs, maintain close tabs on customers’ organisation changes/goals in order to identify new sales opportunities.
• Build long term customer loyalty and preference by working with internal functions to maintain company service levels. Look for opportunities to make a difference.
• Create a strong market presence by maintaining high standards of professionalism, and emphasizing value to customer.
• Act as the voice of customer to internal functions to improve company service levels.
• Maintain competitive intelligence of competitors’ products and offerings.
• Take appropriate action to resolves any grievances from employees, complaint by clients or dispute in a manner that protects the interest of the company and maintain a positive customer relation.
• Establishes and maintain effective employee-employer working relationship, particularly for satellite employees at clients' work sites.
• Perform other forms of ad-hoc matters assigned by the company.

Requirements:

1. 1 to 3 years’ experience working in the manpower, aviation, BPO or relevant.
2. You must be able to demonstrate previous successes in operations, customer relationship scenarios.
3. Proficient in MS office.
4. Possess excellent interpersonal and communication skill.
5. Ability to manage tight timelines in a fast-paced environment.
6. Fluent in English.
7. You are someone highly dedicated with a high degree of personal motivation and proven operations records.
8. You should be customer oriented.
9. Having a valid driver's license is an advantage.
10. Able to obtain an Airport Pass.
11. Confident in dealing with staff of all ages.
12. Strong interpersonal and communication skills, and ability to work independently as well as in a team will be required.
13. Attend networking session as and when required.

Job Description:

• Daily Operations Management:
  • Oversee the daily posting and operations for all advertising formats, including light boxes, digital panels, and exhibition sites.
  • Ensure high standards of safety and quality are consistently achieved in all operations.
• Maintenance and Cleaning:
  • Manage all maintenance and cleaning works, ensuring that resources, equipment, tools, and materials are well-prepared and maintained.
  • Keep all advertising formats in a clean, tidy, safe, and healthy condition.
• Safety and Compliance:
  • Ensure that all staff and contractors strictly adhere to safety and security plans, method statements, and procedures during daily operations.
• Commercial and Marketing:
  • Handle commercial and marketing responsibilities related to TEL (Transport for London).
  • Manage daily communications with LTA (Land Transport Authority), SMRT (Singapore Mass Rapid Transit), external vendors, and internal teams.
• Media Campaigns:
  • Oversee timeline monitoring and cost control of new and existing media campaigns, including station wraps, digital formats, interactive games, O&O engagement, and AI technologies.
  • Work closely with the sales team and operation team to coordinate with advertisers and production houses for the timely execution of production jobs.
• Compliance with Agreements:
  • Ensure all production work in advertising and promotion spaces complies with the Concession Agreement with LTA and the Master Licence Agreement with SMRT.

Job Requirements:

• Education:
  • Degree in Industrial and Systems Engineering, Operations, Engineering, or a related discipline.
• Experience:
  • At least 5 years of experience in the operations industry, with a minimum of 2 years in a managerial or supervisory role.
  • Hands-on experience in the outdoor advertising industry is advantageous.
• Skills and Competencies:
  • Strong knowledge of Operations Management and Quality Management.
  • Ability to work independently with minimal supervision and a strong sense of responsibility.
  • Good leadership skills, detail-oriented, result-driven, and adept at problem-solving.
  • Excellent command of written and verbal communication skills in both English and Chinese (Mandarin/Cantonese).
  • Flexibility to work irregular hours and on holidays if necessary.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

In this role, you will be responsible for providing exceptional customer service and achieving sales targets. As a senior member of the sales team, you will also be expected to mentor client advisors to ensure the delivery of exceptional customer service and sales performance. In addition, managing and maintaining store display standards and arrangement of merchandise as well as stock/shelves replenishment according to the company’s Standard Operating Procedures.

Responsibilities:

· Handling customer enquiries on promotions and leading customer to products

· Achieving sales, delivering service and operations excellence

· Participating in stock-take

· Performing general housekeeping duties to ensure the store’s cleanliness and tidiness

· Operating cashier counter and processing sales proceeds

· Engaging in innovation and productivity initiatives for the store to drive seamless customer experience across channels

· Performing out-of-stock and overstock reviews and making reorder proposals to the Store Manager

· Handling order fulfilment processes for customers

· Manage customer enquiries on Company email

· Handle and manage delivery/ despatch

Convey.SG is an infrastructure services provider that consults, develops, and manages technology systems. We are focused on the pillars of cloud applications, data management and digital workplace resiliency. We combine advisory, managed services and implementation under one roof.

Roles and Responsibilities

• Provide customer support to employees of our partner companies, clients and banks
• Handle inbound and outbound calls, emails, chats and professional requests
• Source and verify important case facts
• Preserve and maintain case file records
• Bring IT services to full capacity

Requirements

• Be the Swiss army knife of our partner company’s industry
• Engage the work with a structure to organize the files with timely accuracy
• Have the soft skills to connect with anyone and everyone
• At least 1+ years experience in administration/executive capacity
• Meticulous, multi-tasking, independent and team player
• Minimum professional certification or diploma

We Offer

• Downtown office near Bugis MRT
• Elaborate training and knowledge program
• Basic plus incentive-based remuneration
• Flexible working environment

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

Job Type Full Time, Contract

Timing 5 Day Week

Description

Employment start date: September 2024 (11 months Contract)

Mondays to Fridays: 6am to 3.30pm, inclusive of 1hr lunch break

Job description:

Maintaining the general cleanliness of special rooms, common rooms and the school compound.

* Responsible for the security of the classrooms, offices and common rooms in the school by locking and unlocking doors.

* Arm(late shift duty) and disarm(morning shift duty) the school security alarm system.

* Providing logistical support for school events and activities, including transporting and arranging furniture

* Simple administrative and office work

* Any other ad hoc duties Preferred qualifications and/or experience level of Temporary Employee(s) (if any):

* Able to converse in English

* Physically fit

Service maybe required on Saturdays

Role Description:

The Operations Manager will oversee the daily operations of our F&B facilities, ensuring efficient production, quality control, and optimal customer service. The ideal candidate will possess strong leadership skills, a deep understanding of the F&B industry, and a proven track record in operations management.

Specific Responsibilities:

1. The trainee will supervise day-to-day operations of the shop. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor food quality and consistency.

2. The trainee will be capable of recruiting, training, and supervising staff members. Schedule shifts and manage staffing levels to meet business needs. Conduct performance evaluations and provide feedback. Handle employee relations and address any issues or conflicts.

3. The trainee will be able to foster a customer-centric environment. Resolve customer complaints or issues promptly and effectively. Train staff in excellent customer service practices. Deliver high-quality products or services that meet or exceed customer expectations. Address customer complaints and feedback promptly and effectively.

4. The trainee will develop and manage the budget for the Banh Mi shop. Monitor and analyze financial performance. Implement cost-control measures to maximize profitability. Trainee will oversee the supply chain, which includes procurement, inventory management, and logistics, to ensure a smooth flow of materials and products from suppliers to customers.

5. The trainee will develop and execute marketing strategies to attract customers. Collaborate with the marketing team to create promotional campaigns. Monitor market trends and adjust strategies accordingly.

6. The trainee will be able to ensure the consistency and quality of food and service. Implement and maintain food safety standards. Conduct regular inspections and audits. Trainee will work with chefs to create and update the shop's menu. Set prices based on cost analysis, competition, and market trends.

7. The trainee will learn to establish and maintain relationships with suppliers and vendors. Negotiate contracts and terms for the purchase of supplies. Trainee will prepare regular financial reports for the owners or upper management. Analyze financial data to make informed business decisions.

8. The trainee will provide ongoing training for staff to enhance their skills. Stay updated on industry trends and share knowledge with the team. Implement and manage point-of-sale (POS) systems. Utilize technology for inventory management and other operational needs. 9. The trainee will participate in local events to enhance community engagement. Build relationships with the local community to promote the shop. Ensure compliance with local regulations. Stay informed about changes in regulations that may impact the business.

Competencies:

1. Operations Management

2. Staff Management

3. Customer Service

4. Financial Management and Supply Chain Management

5. Marketing and Promotion

6. Quality Control, Menu Development and Pricing

7. Vendor Relations and Financial Reporting

8. Training and Development, Technology Management

9. Community Engagement and Adherence to Regulations

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3600

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

Job Description & Requirements

- Coordinating and managing a warehouse team in daily warehousing operations to ensure that warehouse activities are executed smoothly and effectively;

- Ensure smooth operation of Inbound/outbound logistics coordination;

- Responsible for manpower & delivery planning;

- Update and approve clocking and OT timings for warehouse team;

- Perform stock take for all warehouses;

- Investigate and update any inventory discrepancies in WMS;

- Inspect and monitor warehouse equipment (e.g. forklifts);

- Ensure warehouse safety, cleanliness and orderliness;

- Verify warehouse related suppliers' invoices;

- Work closely and establish, build and maintain good relationships with both internal and external parties;

- Perform other ad-hoc duties as assigned by management;

- Computer literacy;

- Familiar with Warehouse Management System (WMS);

- Willing to work in Bukit Batok and Jurong area;

- 5 days work week.

We are looking for an enthusiastic and meticulous Finance Manager to join our team. This role involves assisting and supporting the Senior Finance Manager in the timely and accurate submission of management reports, as well as overseeing the daily financial operations of the organisation.

Full Spectrum of Finance Operations:

• Review the team’s output periodically and ensure timely, accurate submission of management reports and schedules.
• Maintain bi-weekly cash balances and borrowings schedules to the CFO. Plan and estimate overall funding requirements for each payment cycle.
• Part of the team to prepare monthly payroll processing.
• Ensure contracts for sales and purchases are properly entered, recorded and filed.
• Manage key customers and vendors on their respective billings, and accounting treatments and ensure timely payments/receipts.
• Attend and respond to customers, vendors, and internal emails after internal deliberation.
• Review PR and ascertain reasonableness for approval, instruct team to raise PO accordingly after PR is duly executed.

Overseas Entities and Financial Reporting:

• Review overseas subsidiaries' management reports and schedules for reasonableness. Ensure proper and accurate recording of transactions in accordance to accounting standards.
• Monthly review of sales and cost of sales, analyzed the gross profit margins by segments, projects, and customers.
• Support quarterly group consolidation, schedules, and analysis.
• Prepare quarterly GST submission/reconciliation and income tax computation.
• Support and attend to yearly audits and other statutory filings. i.e. preparation of financial statements.

Additional Responsibilities:

• Review of intercompany matrix and reconciliations of the group.
• Set up finance manual and update standard operating processes.
• Support in ad-hoc finance functions and projects as assigned.

Desirable Skills/ Qualities

• Strong verbal and written communication skills
• Hands-on, meticulous, with great attention to detail.
• Good leader and team player with strong interpersonal skills.
• Ability to multi-task and prioritise in a fast-paced and dynamic environment.
• Very organised, highly motivated and willing to accept changes and challenges.

Requirements

• Bachelor’s Degree in Accountancy, with CPA/CA or equivalent.
• Minimum 10 years of relevant experience and with at least 5 years in managerial roles.
• Well-versed in accounting standards and tax basics. Strong workflow process with a compliance mindset.
• Proficiency in Excel and Microsoft Office; knowledge of SAP B1 and/or Oracle is an advantage.

Job Descriptions

• Provide a warm, sophisticated welcome to guests of the fine dining establishment
• Manage reservations and VIP seating arrangements with discretion
• Address guest inquiries and provide detailed information about menu, specials, and services
• Coordinate with kitchen and service teams to ensure a seamless dining experience
• Assist in organizing and overseeing special events and private dining experiences
• Maintain and enhance the restaurant's reputation for exceptional hospitality

Job Requirements

• Excellent verbal and written English skills
• Polished appearance and refined manners suitable for a luxury dining environment
• Strong multitasking abilities and attention to detail
• Welcoming and friendly demeanor with a flair for anticipating guest needs
• Good organizational skills and ability to remain calm under pressure
• No previous fine dining experience required, but a background in luxury hospitality is advantageous

Benefits

• Medical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working hours

• 5.5 days work week

Facilities Management

· General administration of all building works/ service contracts, security, carpark management.

· Coordinate activities concerned with operation, repair, maintenance and construction of facilities, equipment buildings and grounds to minimise interruption and improve efficiency.

· Check for compliance of all safety equipment, work methods and procedures and the prompt rectification of any unsafe situations, and enhancement of security of the building.

· Control and supervise all building works carried out by maintenance staff and service contractors including the conduct of spot checks/roll calls.

· Oversea outsource maintenance team performance in accordance with contractual work scope and timeline completion.

· Monitor of KPIs to ensure compliance with performance frameworks for all related vendors etc.

· Ensure effective communication within team and internal /external stakeholders’ users to achieve their assigned KPIs, for the execution of maintenance, repair and building works;

· Conduct regular inspections on building, facilities and equipment to determine the need for repairs or renovation, and to audit vendor performance

Housekeeping, Sterilization, Linen and Portering Services

· Oversee and manage hospital housekeeping, sterilization, linen and pottering services, through third party service providers of the hospital

· Conduct regular inspections on cleanliness and delivery of services to ensure timely, accurate and quality service

· Manage patients, staff and stakeholders’ feedback on service delivery

Vendor Management Role

· Manage IFM service

· Manage security service

· Manage and evaluate the performance for third party service providers in delivering their contracted services

· Develop service requirement and standards for tendering or procuring of Facilities Management Services

· Work closely with service providers to implement and monitor strategies to overcome audit findings and service gaps

· Review reports and billing documents

Project Management Role

· Plan, execute and coordinate projects

· Prepare and manage project schedule to ensure project completion within scope and on time

Job Requirements:

· Degree with minimum 3-5 years’ experience in Integrated Facilities Management (IFM), Project Management (PM) preferably from healthcare industry

· Well-versed in both Hard and Soft Facilities Management (FM)

· Strong knowledge in vendor and people management

· Proficient in Workplace Safety and Health, and fire safety

· Fire Safety FSM/ SMC/ SIC/ CERT Trained

· BizSafe Level 2 Certification is preferred

· Certification or training in Facilities Management (FM), Housekeeping (HK), Project Management (PM), Equipment Sterilization and Handling are preferred

· Good communication and interpersonal skills

· Good analysis and problem-solving skills

· Proficient with Microsoft Office applications

· Ability to interpret Single Line Diagrams / Blueprints

· Team player with initiative and excellent service attitude

· Ability to multi-task and work independently in a fast-paced environment

We are a distributor of baby/children products with direct ecommerce sales channels. We are looking for an operations associate who can also drive to join us. Small team work enviroment.

Job scope:

1. Daily order processing (Pick & Pack)
2. Delivery to wholesale customers (~3 times per week)
3. General warehouse maintenace (Air-conditioned)