Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Title: School Operations Assistant II

Location: Methodist Girls’ School (Primary), 11 Blackmore Drive, Singapore 599986

Requirement Specifications:

Objective: The Contractor shall provide the Services by deploying one (1) competent personnel (“Personnel”) to support the operations of the School.

Duration of Service:

• Contract Period: March 1, 2024, to February 28, 2025
• Option to Extend: The Contractor grants the School the option to extend the Contract for a further period of 1 year from March 1, 2025, to February 28, 2026.

Work Hours:During School Term (non-school holidays):

• Mondays to Fridays: 6:30 am to 4:00 pm (9.5 hours), inclusive of 1-hour lunch break.

During School Holidays:

• Mondays to Fridays: 8:00 am to 5:30 pm (9.5 hours), inclusive of 1-hour lunch break.

Scope of Services:The Services required are set out as follows:

School Operations Assistant II:Reporting to the OM, the candidate will assist him in:

• General cleaning, monitoring cleaning logistics, and supervising other cleaners.
• Marshalling traffic within the school.
• Providing logistics support for school activities and functions.
• Any other administration/operation duties assigned.

The personnel shall sign an Undertaking to safeguard official information.

Qualification, Skill & Experience of the Contractor’s Personnel:The Personnel shall minimally have the following qualifications, skills, and experience:

School Operations Assistant II:

• Minimum two (2) years’ experience in general cleaning, canteen, and operations field; or equivalent.
• Physically fit and mobile.
• Relevant work experience in canteen and operation with a school is advantageous.
• Supervisory skills to manage cleaners.
• Experience in marshalling traffic in school is advantageous.

Job Description

• Ensure timely and accurate processing of OTC corporation action events, OTC payments and UT dividend payments
• Close monitoring of OTC Share redemption and Corporate action event timeline
• Processing of OTC products (Bonds, ELN, Accumulator/Decumulator, CFD, Leverage FX, Options, Futures etc)
• Monitor and report on trade settlement performance and risk indicators
• Escalateand resolve complex trade issues with internal and external stakeholders (custodian banks, institutional clients, foreign brokers, liquidity providers and system vendors)
• Addressing investor/TR inquiries and concerns related to operations.
• Evaluate and streamline existing processes to ensure efficiency and adequate controls
• Handle administrative tasks and projects as assigned.
• Identifying and managing operational risks.
• Ensure compliance with regulatory and internal policies and procedures

Job Requirements

• Minimum Diploma/Degree & above or equivalent
• About 1 year of banking experience preferred
• Available within short notice

Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]

Charissa Ong Zimin (R1104659)

Email address: [email protected]

Recruit Express Pte Ltd

EA License No.: 99C4599

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Claim Specialist & Assistant Operations Manager
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $5,000 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Identify potential claims (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and respond to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and conditions whenever applicable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim-related documents. (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, departments and 3rd parties on running/open claim cases.
• Update insurance team, Rotterdam claims department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational-related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned.

APPLY NOW!!!

• Diploma or equivalent qualification
• Good communicator with fluency in English
• Minimum 2 years of relevant experience
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Able to multitask and handle work professionally, maturely and efficiently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65964 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Position Title: Operations Executive

Location: St. Hilda’s Primary School, 2 Tampines Avenue 3, Singapore 529706

Working Hours:

• Mondays to Thursdays: 7:00 am to 4:30 pm (inclusive of 1-hour lunch break) - 8.5 working hours
• Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break) - 8 working hours
• Service not required on weekends and gazetted public holidays.

Note: Working hours may be adjusted based on operational needs.

Contract Duration:

• Contract Period: March 11, 2024, to March 10, 2025
• Option to Extend: The school reserves the option to extend the contract for an additional year (March 11, 2025, to March 10, 2026), subject to mutual agreement.

Job Description:

Are you detail-oriented, proactive, and passionate about ensuring the smooth operation of educational facilities? Join us as an Operations Executive at St. Hilda’s Primary School and play a crucial role in supporting our daily operations.

Key Responsibilities:

• Collaborate closely with the Operations Manager to ensure the seamless functioning of daily operations.
• Monitor and maintain the school's facilities and operating systems/equipment, ensuring they are in optimal condition. Follow up with vendors and Term Contractors (TCs) to rectify any defects promptly.
• Conduct regular checks on the school's perimeter, buildings, and infrastructure to ensure safety and promptly report any faults.
• Work closely with the team of Operations Support Officers (OSOs), TCs, contractors, and service providers to coordinate school events and activities effectively.
• Provide administrative support to the Operations Manager, including tracking contractors' work sheets, managing maintenance schedules, and assisting with procurement tasks.
• Liaise and correspond with external agencies such as HDB, Town Council, TCs, Managing Agent, and LTA contractors to ensure the school maintains a conducive environment for teaching and learning.
• Perform any other duties assigned by the Operations Manager related to the school's operations and safety.

Qualifications and Skills Required:

• Minimum of 1 year of experience in facilities or estate management, or a similar job scope.
• Experience in a school environment or similar setting is advantageous but not mandatory.
• Basic technical skills in Building and Mechanical and Electrical services.
• Fundamental understanding of fire safety or facilities processes.
• Strong oral and written communication skills, with the ability to effectively communicate with vendors and stakeholders.
• Proficient in basic Microsoft Office applications (Word and Excel).
• Minimum educational qualification – GCE 'O' level or ITE certificate.

Calling all university students and fresh grads in Singapore looking to kickstart a career in financial advisory or simply looking for a flexible yet meaningful role during your studies!

Responsibilities

• Client Relationship Management: Connect with people from all walks of life and build strong relationships with clients by understanding and assessing their financial aspirations and challenges.
• Financial Analysis: Analyze clients' financial situations, prepare and interpret financial summaries, investment reports, and income projections.
• Financial Planning: Develop personalised financial plans to suit each client's needs, goals, risk tolerance, and timeline.

What you can expect

• Training and mentorship: Obtain key skills and knowledge to become a CMFAS-certified financial advisor through structured courses and guidance from a team of dedicated consultants.
• Attractive rewards and incentives: Earn uncapped income through a multilayered incentive system, including commissions, performance incentives, annual bonuses, and exclusive incentive trips.
• Flexible working hours: Ideal for university students balancing studies and work.

Requirements

• Singaporean Preferred
• At least 21 years old
• Minimum GCE 'A' Level certification or a diploma in any field
• Result-oriented and highly-motivated
• Approachable and strong interpersonal skills is a plus

Apply now!

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a HR Operations Executive to be part of their HR team for ongoing transformation projects. They are located in the North.

Duties of HR Operations Executive:

• Supporting daily HR functions
• Managing and maintaining employee data in the HR system to ensure all records are up-to-date and accurate.
• Responsible for handling end-to-end recruitment activities, including job posting, resume screening, scheduling interviews, and extending job offers.
• Provide support in orientation and any other company event
• Any ad hoc duties assigned.

Requirements:

• Diploma or Degree in Human Resource Management or related field
• No experience needed, training provided
• Singaporean only

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Work Location: Bukit Timah

Work Hours:

During School Terms : Monday to Friday: 6.30am to 4.00pm (1 hr break)

During School Holidays: Monday to Friday: 8.00am to 5.30pm (1 Hours Break)

Contract Period: 1 March 2024 to 28 Feb 2025

Job Description :

Reporting to the OM, the candidate will assist him in:

- general cleaning, monitoring cleaning logistics and supervising other cleaners;

- marshalling traffic within the school;

- providing logistics support for school activities and functions;

- any other administration / operation duties assigned.

The personnel shall sign an Undertaking to safeguard official information.

Job Requirement

- Minimum two (2) years’ experience in general cleaning, canteen and operations field; or equivalent;

- Physically fit and mobile;

- Relevant work experience in canteen and operation with a school is advantageous;

- Supervisory skills to manage cleaners;

- Experience in marshalling traffic in school is advantageous.

22C1322 Maxhunt Resource Pte Ltd

R23115755 Nicole Choy

Job Summary: Executive - Operation / Order Processing

The Executive will assist the supply chain operations at the company's Singapore-based healthcare Regional Distribution Centre. He/she will assist in daily customer order management, drive continuous improvement, and ensure adherence to Quality Management Systems (ISO, GDP, GDPMDS, TAPA, STP). He/she will also utilize extensive 3PL expertise for end-to-end coordination of warehousing and distribution in the Pharmaceutical & Medical Devices sector. He/she will be assisting in stock take/cycle counts for precision in inventory management.

About the Company:

The company envisions to bring value to healthcare institutions, general industry, and governmental agencies, by improving healthcare supply chain processes. The company strives to transform Singapore's current multi layered healthcare supply chain into a seamless end-to-end integrated system.

Key Responsibilities:

1) Customer Order Fulfilment Management:

• Drive Continuous Improvement initiatives to minimize operating costs and exceed customer expectations.
• Optimize operational resources and facilities for peak productivity.
• Effectively manage budget spending in response to changing business volumes.
• Ensure the order processing team is competent and utilizes technology for enhanced efficiency.
• Assist in stock take/cycle counts for precision in inventory management.

2) Quality Assurance & Regulatory Compliance:

• Ensure operations align with Quality Assurance Systems and procedures.
• Ensure all activities and documentations are in compliance with ISO, GDP, GDPMDS, and GMP requirements.

Qualifications:

• Proven experience in supply chain / 3PL operations, preferably in Pharmaceutical & Medical Devices.
• Familiarity with ISO, GDP, and regulatory compliance standards would be added advantages.
• Demonstrated success in optimizing warehouse and distribution operations.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Main Duties & Responsibilities

• Manage the corporate identity and all its brand assets

• Develop collaterals and bring consistency across all platforms with the new corporate identity

• Build the brand image through sound conceptualization and execution of publicity materials, marketing collaterals, newsletters, etc. in accordance to the group’s communications strategy

• Drive and develop innovative design concepts that cross multiple channels ranging from print, digital and social media

• Produce collaterals, publicity materials and newsletters, in response to the brief, from conceptualization to execution to final production for various platforms

• Propose forward-thinking design ideas

• Work closely with other offices in the team, internal stakeholders, communications colleagues from other entities as well as appointed vendors in alignment with the brand image and standards.

• Undertake other communications functions, duties and projects such as events management, photo shoots, video shoots, Etc.

• Handle logistics and operations in relation to events like Baby Fairs and Seminars.

• Updating / Revamping website

• Directly responsible for all marketing and market development activities in line with company strategy.

• Specific tasks will be focused on driving business and building our competitive position across the O&G clinics, hospital and other relevant accounts, ensuring clear strategic direction, value and positioning.

• Develop and execute marketing plans.

• To manage and improve lead generation campaigns, measuring results.

• Produce marketing materials on time and in budget.

• Develop and implement effective marketing campaigns and activities such as workshops, seminars,

webinars, direct marketing and work with sales, key doctors and hospitals.

• Overall responsibility for brand management and corporate identity.

• Review and respond to social media comments, communicate any major issues to appropriate business owner.

• Capture all media enquiries and send to Client Services / CRM team to respond.

• Responsible for compiling and interpreting market trends, customer needs, and competitive information.

• Communicate, inspire, motivate and involve sales teams and part-timers as appropriate to ensure successful execution of strategy.

Requirements:

· Diploma/Degree Marketing, Design or related fields

· A strong portfolio of illustrations or other graphics

· Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop. After Effect, XD, Dreamweaver a plus)

Interested candidates please send in your resume to:

[email protected]

Valerie Yong Kian Fung

R1103704

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Description: Performing day to day financial transactions, including verifying, computing, posting and recording of financial data. Key area of support includes Accounts Receivables and Assets Accounting and any other duties as may be assigned.
Receivables
Process receivables transactions such as creating of receivables journals, process collection including raising receiving journals.

Monitor and follow up of daily incoming funds related to receivables

Prepare receivables reports detailing accounts receivable status (e.g. Aging Report).

Asset Accounting and Capital Expenditure Budget Movement

Process fixed asset movements requests through electronic forms

Maintain asset movement records in Fixed Asset Register

Preparation of fixed assets reports as and when required.

Perform capital budget movement.

Education and Experience
Knowledge of general accounting principals

Proficient in MS Office

Attention to detail and accuracy

Good verbal and written communication skills

Problem analysis and problem solving skills

Team Player

Our client is a global logistics company specializing in the transportation of liquids, gases, and bulk goods. Due to business needs, they are now recruiting a Senior Operations Executive/ Assistant Manager (Claim) to be part of their Operations team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Identify and handle potential claims from customers and partners
• Work closely with the insurance team to manage and process claim files
• Respond to customer and third-party claim notifications
• Lead and guide in managing incidents related to claims across different business units
• Verify liability based on standard operating procedures and agreements
• Collaborate with teams to minimize losses and propose cost recovery solutions
• Manage claim-related documents like LOIs, liability letters, and invoices
• Follow up on ongoing claim cases with different teams and partners
• Provide regular updates on open claims to the insurance team and management
• Support the Operations Manager in meeting KPI targets and improving efficiency
• Any other duties as assigned

Requirements:

• Minimum Diploma in related field
• At least 2 years of experience handling ISO Tanks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Global MNC, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Logistics Associate to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Facilitate the organization/coordination of shipments
• Regularly place and receive orders for components and parts
• Oversee/Maintain the current stock levels of components and parts
• Generate/Submit the relevant monthly reports to key management stakeholders
• Examine/Verify invoices from the various vendors and stakeholders, and complete the invoicing process while acquiring shipping quotations
• All other adhoc duties as assigned

Requirements:

• Min Diploma in any relevant field of studies (Relevant working experience can be considered as well)
• Min 2 year of relevant logistics and supervisory experience
• Pass Customs Competency Test for Declarant is a Must

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Bank Operations Maker roles of:

- Set up of Static or Mandate maintenances
- Processing of Account Opening request
- Setting up Internet Banking Facility
- Setting up eServices related Facility
- Maintenance of the internet banking and eServices facility
- when required Ad-hoc duties as assigned

Meticulous and able to multi-task and work under pressure in team environment.
Good verbal and written communication skills.

Retail Bank Investments Ops - Deposits

Job Description:

Maker role that involves data input and transactional processing of customer instructions.
Perform reconciliation of instructions and participate in adhoc tasks assigned.
Administrative duties that includes filing and archival of paper instructions
Minimal Diploma Holder preferred with data input and/or Banking Operations experience.
Meticulous and able to multi-task and work under pressure in team environment.
Good verbal and written communication skills.
Able to do overtime

1. Assist the Operations Manager in analyzing and improving organisational processes and workflow

2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels

3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements

4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes

5. Maintain a safe and healthy work environment by establishing and enforcing company and regulatory standards and procedures

6. Support the Operations Manager in overseeing the effectiveness of all operational department staff, including review/approval responsibilities for all operations staff

7. Uncover any customer issues or service lapses and discuss them with the Operations Manager and team members, to devise ways of improving, and resolving problems and complaints

8. Assist the Operations Manager in preparing weekly operation status report, that shall be presented to the management team during regular meetings

9. Work closely with the Operations Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation

10. Any other duties as assigned from time to time

1) Model, motivate, and communicate regularly to all site staff on the mission, vision, and core values

2) Prepare, organize, collate and submit all required operational and HR documentation to achieve compliance guidelines and deadlines

3) Forecast, plan, recruit and deploy manpower duties and schedules to meet the site contractual requirements

4) Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines

5) Conduct and monitor effective OJT training to all new operations staff based on the training blueprint standards to achieve operational excellence and skillsets

6) Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence

7) To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage

8) Conduct and upkeep proper record of client's meeting. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation

9) Support Ops Managers in improving work processes, productivity, and performances

Responsibilities:

1. Financial Transactions and Reporting: Process financial transactions, including accounts payable, accounts receivable, and payroll. Prepare accurate and timely financial reports for management review.
2. Budgeting and Forecasting: Assist in the development and management of the company’s budget, forecasting future financial performance, and monitoring variances between actuals and forecasts.
3. Cash Flow Management: Monitor cash flow, manage bank reconciliations, and ensure sufficient liquidity for operational needs.
4. Compliance and Controls: Ensure compliance with accounting principles and standards, financial regulations, and internal controls. Implement measures to mitigate financial risk.
5. Financial Analysis: Conduct financial analysis to support decision-making, identifying trends, opportunities for cost savings, and areas for improvement.
6. Process Improvement: Identify and implement process improvements in finance operations to increase efficiency and accuracy.
7. Audit Support: Provide support during internal and external audits, ensuring all financial documentation is accurate and readily available.
8. Stakeholder Communication: Liaise with internal and external stakeholders, including department heads, auditors, and vendors, to ensure smooth finance operations.
9. Technology and Systems: Utilize financial systems and technology to streamline operations. Participate in the selection and implementation of financial software and tools.

How to Apply:

Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.
• Perform proper follow up to ensure resolution within SLA.
• Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.
• Provide support on IDEAL Web & Mobile, IDEAL Connect, IDEAL 3.0 Partner Bank, IDEAL RAPID, OCOE, and educate/guide customers on product and system navigation.
• Provide support on IDEAL forms enquiries/clarifications/rejections.
• Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.
• Any other tasks/duties that may be assigned.

Requirements

• Customer-centric, with at least 2-3 years of working experience in Call Centre environment
• Effective communicator, able to work independently in a strategic manner.
• Good Knowledge of Corporate Products is an advantage
• A structured team player and individual with the ability to manage multiple projects simultaneously
• Good change management mindset & skills.
• Innovative and creative in problem solving
• Excellent written and verbal communication skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Partner Operations Manager, Gaming (Onsite)

Looking for Partner Operations Manager to join the Global Partnerships team; this position is for a professional who puts our creators at the core of everything we do to develop relationships with existing, new creators and new strategic partnerships using their excellent operational skills. Success in this position requires strong operational skills in a dynamic, team-focused environment delivering against tight deadlines. You will work closely with cross-functional team internally and external partners to advocate for creator and community needs. This is a 12 months contract role based in Singapore.

Responsibilities:
- Utilize various internal tools to help onboard creators and troubleshooting on an ongoing basis.
- Process contract changes on a regular basis and where needed
- Work closely with Strategic Partner Managers to drive operational improvements for the region and lead various other ad-hoc initiatives to support the business as needed.
- Adapt quickly to product changes and limitations, new features, and communicate these strategically to stakeholders
- Work closely with stakeholders to understand their needs/challenges and develop business case to actionable items for process improvement and business strategy
- Work cross-functionally with a variety of teams to advocate for partner needs

- Advocate for creators and the gaming community through different issues and new features

- Help to build gaming community in various countries through community management and efficient communications

Minimum Qualifications:
- BA/BS Degree or higher

- 2+ years of experience in business operations
- Advanced skill in MS Excel and PowerPoint.
- Exceptional communication and presentation skills, and the ability to clarify and summarize complex issues
- Ability to work effectively and cross-functionally with all levels of management, both internally and externally
- Self-starter, agile, intellectually curious and creative individual comfortable operating in a fast-paced, ever-changing environment
- Strong operational prowess with experience in community management and process improvement
- Have a good understanding of the gaming industry and passion and love for games
- Fluency in English required and Vietnamese, Tagalog, or Thai speakers are preferred

Day to day in role:

70% - Operations

• Operations scope for day to day from marketing tasks to data presentation.
• Support processing of the contracts after the CWAM has sent it to the vendors/agencies. This CW will ensure that all the contracts are in order (signed and completed) > update the system whenever needed.
• Until March, they were mainly doing paid contracts whereby they are paying the creators monthly (based on set agreement eg. To create content, hitting a certain KPI). But after March, they will be moving to non-paid contracts whereby they no longer pay the creators but instead they will earn through Ads, Stars (whereby viewers watch and tip the creator – i.e. viewers buy stars), subscriptions – Monetization system. We will take a cut from these channels.
• Resolving issues / Task triaging – able to help the agencies and vendors. This CW needs to know how to troubleshoot, resolve and/or facilitate simple issues (eg. Payout, monetization)
• Helping to support the onboarding or offboarding of gaming creators.
• Helping Strategic Partner Manager (SPM) to prepare decks/education resources.
• They won’t be involved in any projects but if there are any the CWAM is happy to include them if they want to learn.

30% - Community Management

Interaction level with stakeholders:

• Internal: With CWAM and community managers (eg. APAC specific questions)
• External: Agency and vendors

Preferred industry experience:

• Preferably from gaming industry – operations
• Fluency in English required and Vietnamese, Tagalog, or Thai speakers are preferred (Ideally a Singapore/PR who can speak any of these 3 languages - Open to consider EP but priority is to find someone who can start ASAP)

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Reference: R22104900 Chloe Zheng Qimei

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Responsibilities

· Manage company’s business performance and daily operational activities.

· Report on operational performance and KPIs.

· Design strategy and set goals for growth to achieve business and operational targets.

· Develop and lead plans for optimized productivity and process change.

· Assess and improve operations including its day-to-day operational management and business growth.

· Brainstorm opportunities for progression and expansion and prepare relevant proposals for business development.

· Set policies and procedures for the continuous improvement and business best practice.

· Maintain regulatory compliance and relations with relevant authorities and agencies.

· Any other tasks that may be assigned.

Job Requirements

· Preferably possess at least a diploma in Business management or equivalent.

· At least 8 years of experience in the F&B industry and 5 years of senior managerial experience is required for this role.

· Have a strong market awareness with the ability to identify opportunities and build reliable models for business growth.

· Proven track record in achieving growth targets.

· Full Profit and Loss responsibility.

· Able to think strategically and creatively.

· Possess strong leadership and communication skills.

· Good team player with strong analytical and people-management skills.

1. Analyze and improve organisation processes and workflow

2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels

3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements

4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes

5. Maintain a safe and healthy work environment by establishing and enforcing standards and procedures, and complying with legal regulations

6. Responsible for all operational department managers and supervisors, with review/approval responsibility for all operations employees

7. Communicate customer issues with the operations team and devise ways of improving, including resolving problems and complaints

8. Provide weekly operation status report to General Manager

9. Work closely with the General Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation

10. Any other duties as assigned from time to time

Mon-Fri, office hours

6.5k - 8K

• Assist in the development of strategies and implementation plans for new initiatives to strengthen community network for seniors.

• Guiding the Centre In Charge to ensure the overall smooth operation of the AACs and establish close partnerships with the healthcare cluster and community partners.

• Evaluate, identify gaps, and provide solutions for improvement in clusters' centres' operations and maximizing resources

• Assist in strategizing inter-clusters/cross-agencies/disciplines collaborations where necessary

• Review and propose enhanced services through value-adding processes (e.g. projects, events, external partnerships) and partner with both internal and external stakeholders to ensure successful implementations

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]