Position: Customer Service & Operations Executive

Location: Ubi

Salary: Up to $3400/month

Job Description:

• Help customers with vehicle needs promptly and professionally.
• Check and recommend repairs or services according to standards.
• Manage daily workshop operations for efficiency and safety.
• Handle complaints and assist in various tasks for analysis and improvement.
• Assist Immediate Superior in addressing customer complaints, meeting with customers and generating reports.
• Managing inventory, backorders, tools, and workshop equipment.
• Handle Work in Progress (WIP) and contribute to monthly reports for analysis and action plans.
• Address customer inquiries and maintain high service quality.
• Support customer service team during peak periods.
• Collaborate with other departments to ensure seamless service delivery.
• Monitor performance indicators and make adjustments for improvement.
• Perform any assigned tasks by Immediate Superior; collaborate with vendors, contractors, and engage in discussions with the Business Development team to initiate aftersales promotion activities, etc.

Requirements:

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years of relevant experience in automotive service.
• Comfortable in doing OT.
• Proactive, independent, and customer-focused.
• Able to work in a fast-paced environment.
• Comfortable with doing presentation and reporting.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

We are hiring a Fund Operations Associate to join us in our growth journey. If you're dedicated and ambitious, Ternary is an excellent place to grow your career. We are looking for one to help drive operational process improvement, reduce operational risks and manage relationship for our funds in Ternary.

Job Responsibilities:

• Assist in funds set up by drafting fund documents and coordinating with service providers.
• Monitor and support existing funds’ day-to-day operational needs which include USD settlement, monthly NAV, subscription and redemption, monthly and quarterly investors reporting, year-end financial statements, audit, tax reporting, legal/compliance filings, etc.
• Identify and manage initiatives to improve operational processes and reduce operational risks.
• Work closely with fund administrators to ensure timely and accurate production of fund NAV.
• Capture and reconcile all transactions in the portfolio management system.
• Perform trade, cash and positions reconciliations.
• Report AUM and P&L.
• Handle ad hoc projects as necessary.

Qualifications:

• Diploma or Bachelor Degree in Economics / Finance / Accounting / Business Administration preferred but not mandatory.
• CFA or CPA preferred
• Up to 5 years of operations and risk assessment experience in funds/financial services industry.
• Ability to manage data for reporting.
• Foreign exchange and securities market industry experience.
• Regulatory and/or compliance experience ( e.g. anti-money-laundering, KYC)
• Proficient with Excel while applying strong analytical skills in the manipulation and understanding of data.
• Detail-oriented, responsible and proactive.
• Deadline-oriented to meet time-sensitive regulatory and contractual requirements.
• Self-motivated and able to work in a team environment.
• Experience with Customer Relationship Management is a plus.

Job Responsibilities:

• In charge of overseeing the coordination of tasks related to Pre-Delivery Inspections (PDI)
• Maintain proper organisation of all PDI documentation, including Job cards, Invoices, warranty claims, creation of purchase orders, and Good Return Notes (GRNs)
• Assign and supervise PDI work carried out by mechanics/technicians in the workshop
• Collaborate with external contractors to ensure necessary PDI work is completed
• Conduct thorough quality checks on PDI work conducted by technicians and contractors
• Ensure that new or pre-owned car finishes meet the highest standards of quality, meeting customer expectations and ensuring customer satisfaction is achieved upon delivery of the car to the customer
• Offer administrative and technical assistance to sales staff during the delivery process
• Address any outstanding PDI work that may be required after delivery
• Deliver exceptional customer service by promptly and professionally handling inquiries and resolving issues for clients
• Assist when required with the day-to-day operations, including scheduling and coordinating motor vehicle maintenance and repairs
• Maintain a clean and organised work environment, ensuring compliance with safety and maintenance standards
• Ensure timely and accurate completion of administrative tasks, such as data entry, filing, and record-keeping
• Collaborate with team members to achieve operational goals and targets

Job Requirements:

• Minimum Nitec in Automotive Technology or its equivalent
• Proven experience in customer service and operations, preferably in the automotive industry
• Strong time management skills, with the ability to prioritise tasks and meet deadlines
• Excellent teamwork and communication skills, with the ability to work effectively with colleagues and clients
• Knowledge of motor vehicle maintenance and repair procedures
• Working knowledge of vehicle diagnostic systems and methods
• Ability to handle various tools and equipment
• Ability to adapt to a fast-paced and dynamic work environment
• Singapore Class 3 Driving Licence

Find Out Even More At: https://tinyurl.com/mindflex-intern

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for Polytechnic/University Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun, young & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-20 pax, strictly no over-time culture, no bring-work-home culture

Learning Scope:

• Complete experience of sales & operations process (initial touch-base with clients, order preparation, invoicing, after-sales service)
• Enjoy first-hand & real-world experience with actual customer communication, unique problem solving & critical thinking
• Exposure to real-life and practical marketing tools such as Google Ads, Facebook Ads, Carousell Ads, SEO (Ahrefs, SEMRush)
• Learn & experience how to use customised back-end software which have been specially designed & tailored to fulfill the company's business needs & improve efficiency
• Be involved in company's business development through assigned projects with fellow interns
• Be exposed to application & conceptualisation of business strategies from the perspective of market leaders in the tuition industry
• Job scope will be a 70-30% split between Operations & Marketing tasks

Responsibilities:

• Be actively involved with Business & Marketing Operations of an Educational Agency on a day-to-day basis
• Communicate well with new clients (warm leads), engaging them & helping them to understand better their tuition needs
• Prepare client's requirements & present them in an attractive yet concise job-post format for tutors to apply in
• Be in charge of filtering & broadcasting available tuition assignments via the company's various outreach channels (WhatsApp, Telegram, Email & many more)
• Assist in actively profiling tutors and marketing them in a way which captures the consumer's attention based on their required needs
• Assist in sales-closing & after-sales process. Work cohesively with other team members to solve unique day-to-day problems
• Assist in Digital Marketing Tasks such as creating engaging Facebook & Instagram Posts
• Actively involved in active link-building and outreach campaigns to improve company's internet presence
• Assist with content creation on company's website through web building tools such as WordPress

Job Requirements:

• Current Polytechnic/University Student, Singaporean
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $800/Month (Polytechnic)
• $1,000/Month (University)

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-20 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Suitable Profile Picture of Yourself

4. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Roles

The job holder is responsible to assist the Nurse Manager (NM) to provide administrative support in the Dialysis Centre (DC) to ensure delivery of safe and cost effective patient care activities, according to established policies and procedures.

DC: Blk 43 Bendemeer Road Singapore (330043)

DC: BLK 114 Hougang Ave 1 Singapore (530114)

Main Responsibilities

1. Maintain housekeeping duties in DC by ensuring cleanliness of the patient waiting area/reception/nurses counter/storerooms
2. Ensure the environmental maintenance duties are satisfactorily carried out by vendor: (a) highdusting, (b) collection of empty canister and (c) carton boxes and biohazard collection
3. Handle reception by attending to phone calls, visitors logs (Visitor/Ambulance/Van/Escort Log Book) and crowd control
4. Ensure that all DC equipments (phone/photocopier/scanner/fax machines) are in working condition by following through on repairs/service and also assisting the DC to send/receive documents
5. Report and follow-up with the IT Department on application / software /hardware issues of the DC
6. Assist the DC in creating/labelling/maintaining files of patient case notes (current/old/new) which also includes arrangement through Logistic termination/transfer cases
7. Update accurately and timely the staff training records/details, BCP Emergency Evacuation file, Consignment Notes, Biohazard details/Call Tree and any other information required by Nursing Services/Human Resource and other Departments
8. Maintain updated staff profile, staff biodata, staff nursing license and certificates in NKF Village
9. Raise Service Request for dispatch of items and documents to HQ/DC and Patient Bill Letterheads and Envelopes Order
10. Reconcile the weekly/monthly drug consumption by checking on the Navision stock movement report and the CRM drug consumption report before submitting the reports to Finance
11. Reconcile the monthly total dialysis session for individual patient in the CRM with that in the RPOC
12. Perform stock management duties as stated below: (a) weekly/monthly stock take and stock ordering of medical consumables/drugs/pandemic stock/stationery/beverage, (b) posting of Purchase Order/invoices/Transfer Order in Navision, (c) receiving of stocks, and (d) monitoring the stock par level
13. Assist Community Care to distribute EZ-Link Cash top-ups, food vouchers, taxi cards, Mean Test Forms, patient event flyers and any other adhoc/future benefits to the patients
14. Assist Finance Department in: (a) printing patients monthly invoices and distributing the same to patients, (b) the collection of donations or cash/cheque payments from patients who chose to pay their bills at the DC, (c) answer patients’ queries regarding bills/redirect them to Finance, (d) fixed asset audit and (3) assisting the NM to prepare petty cash reimbursement form
15. Co-ordinate/follow-up on behalf of the DC via phone/fax/email for required documentation and other correspondence with Nursing Services /relevant departments
16. Perform any other additional administrative duties: (a) update patient contact details in CRM, (b) maintain Patient Feedback Box and Feedback Form, (c) replenish Nursing Forms, (d) prepare gift declaration form and image of the gift to submit to HR if gift/meal value is above $80, (e) open letter box and sort out the corresponding mail, (f) perform check in the DC and the building apron for mosquito breeding, (g) maintain notice board (internal and external) and (h) wheelchair loan to patient
17. Perform any ad-hoc duties as assigned by NM/Supervisor.

Qualifications

• At least GCE ‘O’ / ’A’ level or ITE in office skills
• Preferably with Diploma in Business Admin
• PC literate in Microsoft Office

Experiences

• At least 1 to 2 years’ working experience
• Prior working experience in a healthcare setting will have added advantage

Soft Skills

• Good Interpersonal and Communication Skills
• Ability to speak local dialects preferred

If you’re a talented IT operations engineer with a proactive approach, we want you to help us build a safer, more open internet for millions of people worldwide.

Who you are

You’re a natural at solving problems, have experience tracking and maintaining IT assets, and know how to ask the right questions to get to the crux of an issue. You’re patient and determined, and you voice your concerns when the balance between effort and impact seems off.

What you’ll do

You’ll be responsible for supporting hundreds of colleagues globally through our cloud-based infrastructure. We maintain 100+ SaaS services on Okta, as well as Google Workspace, and workstations including Mac, Linux, Windows, Chromebooks, and AWS WorkSpaces. Workstations run device-management and endpoint protection clients, and we use SIEM to monitor events from our endpoint protection platform, applications, and networks.

In this role, you can expect to:

• Onboard new hires, provision laptops, and provide technical support
• Identify, prioritize, and resolve reported problems involving data, account administration, desktop hardware/software, and applications, escalating to the next tier when appropriate
• Perform support requests on various cloud services such as Google Workspace and Okta
• Monitor a helpdesk to provide support to 700+ geographically dispersed users and respond to tickets within the agreed time frame
• Work closely with IT vendors and partners
• Maintain an inventory of consumable IT products and know how to restock them locally

What you’ll bring

• Intermediate knowledge in administering end-user workstations (Windows, macOS, ChromeOS, Linux)
• An understanding of basic troubleshooting for desktop and endpoint hardware issues
• Ability to sanitize and reimage workstations and other devices
• Knowledge of common helpdesk/service desk systems and how to effectively use them
• Intermediate knowledge of managing SaaS services such as Google Workspace, Okta, and 1Password
• Intermediate knowledge of endpoint management solutions such as Workspace One and Kandji
• Basic understanding of TCP/IP, DNS, DHCP, and VPN configurations

How you’ll succeed

Your success in this role will be measured by:

• Your skill in identifying, prioritizing, and resolving reported problems
• Your ability to resolve issues and be an effective point of escalation
• Your contributions to the growth and development of the IT Operations Team through mentoring junior colleagues, sharing knowledge, and facilitating a collaborative and innovative environment
• Your role in ensuring our users are as productive as possible
• Your impact on user satisfaction as reflected in regular CSAT surveys

How we’ll support you

In our IT ecosystem, we are dedicated to empowering decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers, who have a deep understanding of IT processes and technology, are the ones with the authority to make impactful decisions.

• We prioritize treating every team member with respect and promote open and constructive feedback, ensuring a culture of trust and transparency
• We encourage learning through experimentation and provide a safe space for everyone to learn from their experiences
• Our managers are dedicated to facilitating career growth and creating an environment that attracts and supports talented engineers

Responsibilities

• You will support the Senior Operations Executive/Operations Manager in managing effective operations and maintenance of building
• Coordinate operation programs and execute maintenance works to ensure the building operates at optimum level
• Assist in annual budgeting, managing and administering all maintenance contracts and supervising expense for the operational needs of the building
• Assist in the implementation of renovation works carried out by tenants and operational support for the promotional activities of the building
• Liaise with Contract & Procurement team, manage and execute specific/adhoc procurement of equipment cyclical replacement & enhancement works in the building
• Manage and attend to all feedback and service requests in a timely manner
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the building.

Duration:

• 3-6 months or 11 months contract

Location:

• Clarke Quay and Bishan

Working Hours:

• 8.30am to 6pm (Mon to Fri)

Salary:

• Up to $4000

Requirements

• Minimum higher Nitec / Diploma / Degree in Engineering (Mechanical/Electrical) w relevant exp
• Graduates with relevant educational background but no prior relevant experience are welcome to apply
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Willing to learn and open to possible lateral movements between asset classes in the future (based on business needs)

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201) 3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Lead the Production and management of the Signage and Advertising printing business
• Conduct regular training to the internal staffs with safe work procedure
• Propose and implement standard operation procedures
• To oversee raw material purchase, product quality, flow of production and revise the quality of the product, raw materials in periodic time
• Prepare monthly and term report and submit to the management
• Find the solutions for obstacles of production and operation to run smoothly
• Implement production process with low cost with effective method in sort period to increase company revenue
• To Implement the Company's policies and goals
• Monitoring the flow of Production
• Overseeing the Production process, Preparing Monthly and Weekly Production Schedule
• Making sure that products are produced on time and are of good quality
• Plan to develop Production level and find the short safety way of Production
• Report and Analyze Production level and challenges to the Management
• Working out the human and material resources needed, Drafting a timescale for every job
• Reviewing worker performance, Identifying training needs

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

Business Platform Product Operation team is devoted to enriching BytePlus cloud business models and continuously helping enterprise customers adaption the cloud to improve their business innovation, reduce their cloud cost and better experience. You can help us to achieve our mission.

Responsibilities:

- Provide operation support to sales teams, end customer and service teams during end to end customer journeys, facilitating user acquisition and great user experience, including user center and product console

- Develop high quality platform related knowledge, including help documents, guidance, video and other types of knowledge transfer.

In charge of training for both internal and external users.

- Capture, consolidate and validates functional requirements from different teams and users.

- Develop and maintain project plans for cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery

- Lead alignment with stakeholders, including but not limited to business owners, engineers and designers on prioritization and changes to the website

Qualifications

- Bachelor degree or above, at least 3 years working experience in product management

- Experienced in business requirement analysis and system design of cloud commercial supporting platform (ordering, payment, invoice or contract, etc.)

- Proven product and project management skills

- Strong interpersonal, organizational, and collaboration skills

- Proficient in English and Chinese (spoken and written) as this role will work closely with external stakeholders

- Strong cross-cultural awareness and effective collaboration with global teams

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Overview

The Commercial Executive (CE) in SMC, is a sales professional who helps customers reach value-based commercial deal that aligns to their business priorities and Microsoft commercial strategy within the region.

The CE is a trusted advisor who leads the design and execution of commercial strategy and ensuring every deal is compliant and profitable for Microsoft; proactively seeks out transformative upsell /cross-sell growth opportunities and mentor peers on how best to monetize those opportunities for maximum revenue.

As a Commercial Executive, you will primarily be supporting the Small and Medium Corporate (SMC) segment. You will coach sellers and business stakeholders on commercial strategy in order to achieve revenue targets; help secure and deploy critical resources (e.g Desk Desk, Sales Support, Partners or Finance) to drive business outcomes; lead internal sales and management team through the sales process optimizing for the right level of investment and customization; Champion compliant deal making that will build trust with Customer. This role is ideal for a driven individual who is comfortable working in ambiguity; able to manage conflicts and has a strong sense of ownership and the ability to drive outcomes.

Responsibilities

The Commercial Executive will be responsible for the following: 

Deal Making
Lead internal and external sales and management teams through commercial construct optimizing for the right level of investment and customization. Optimize deal customization leveraging price and non-price concessions. Identify business opportunities which vary based on deal lifecycle and artificial intelligence (AI). Take relevant steps to make sure deal execution is successful.

Negotiation
Define, negotiate complex commercial terms and lead the strategy for the negotiation approach by engaging with stakeholders.

Ensures adherence to commercial solutions policy for commercial deal execution, inclusive of regulatory laws and principles in local markets, company policies, and guidance for consistent deal making.

Collaboration
Develop trusted relationships with key customer stakeholders, partners, Account Team in order to help our customers deliver their business goals and achieve Microsoft revenue targets.

You foster alignment across teams, particularly regarding aligning Microsoft portfolio and customer business outcomes. You lead and coach customer support/account teams to ensure that value is delivered during lifecycle management planning and that all teams are aligned on customer priorities, strategies, and budget to maximize annuity and cloud growth. You coach others to design deals that enable the company to accelerate the business and ensure compliance is embedded in the deal-making process. You leverage your understanding of liability to evaluate and recommend risk tolerance strategies, and coach others to apply proven sales methodologies.

Qualifications

Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 7+ years of sales and negotiation experience or related work

• OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 9+ years of sales and negotiation experience or related work or internship experience
• OR 12+ years of sales and negotiation experience
• OR equivalent experience.
• Local language is preferred but not required.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

Responsibilities

- Be responsible for the systematic resource management of SMS business, promote the systematic landing of product capabilities, and be responsible for the daily management, coordination and optimal use of resources;

- Responsible for insight and analysis of enterprise communication related products and solutions, combined with the current product situation to provide customers with competitive solutions and assist in tracking customer business docking, online, after-sales;

- Have a clear understanding of the current situation of SMS business resources, having strong sensitivity, and optimize and reasonably allocate solutions for business output resources;

- Have in-depth thinking on competition, sales mode and price system sales, and formulate reasonable solutions for optimization according to the current form and stage of products.

Qualifications

Who You Are

- Bachelor degree or above, at least 1- 3 years of enterprise communication technology service experience;

- Understand the business form and product logic of the communications industry, and have been engaged in related technical services;

- Strong communication skills, with the ability to work systematically with surrounding teams and cross-departmental teams, and be able to break through innovation and seek collaborative resources;

- Ability to adapt to a high-intensity working environment and working through challenging tasks

- Proficient in English and Mandarin as this role will be working closely with external stakeholders

- Working experience in operators and related enterprise communication service providers is preferred.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Report to the Operations Director.
• Responsible for a team of retail staff, including retail associates, retail supervisors, shop managers, retail executives, and retail managers.
• Responsible for the profit and loss of the operations, ensuring optimal sales performance of all retail branches in Singapore and Malaysia.
• Review business performance, analyse results and deliver retail strategies to meet and exceed sales targets.
• Responsible for the smooth day-to-day running of the retail business, including hiring, people management, and efficient operational processes.
• Able to analyse ad hoc retail operational issues and make quick judgement calls will support retail sales performance.
• Review inventory mix and work with the brand team on maximising inventory and inventory health to achieve sales targets.
• Forward plan with the marketing department on activities, promotions and events to drive sales.
• Ensure front-line staff are highly service-orientated and equipped with a high standard of customer handling skill and selling skills.
• Responsible for new store openings and renovation/relocation of stores to meet sales targets.

Requirements:

• Diploma / Bachelor's Degree in Business, Marketing or related discipline.
• At least 5 years experience in retail management in a similar capacity.
• Excellent leadership qualities with the ability to motivate and coach retail staff towards achieving results.
• Strategic, analytical and highly results driven.
• Able to multi-task in a fast-paced environment.

Role and Responsibilities: As the Catering Operations Manager at RichFood Catering, you will be at the forefront of our operations, ensuring flawless execution of events and consistently exceeding client expectations. Your responsibilities will include:

• Event Coordination: Manage end-to-end event planning and execution, ensuring every detail is meticulously arranged for seamless events.

• Team Leadership: Lead and motivate the catering operations team, including chefs, service staff, and event coordinators, to deliver exceptional service and uphold our brand standards.

• Resource Management: Efficiently allocate resources, including personnel, equipment, and supplies, to ensure smooth event operations.

• Quality Control: Ensure food presentation, service, and overall event experience align with our high-quality standards.

• Logistics and Set-Up: Oversee event logistics, from transportation to set-up and breakdown, to guarantee events run smoothly and on schedule.

• Client Relations: Interact with clients to understand their event requirements, address inquiries, and provide support to ensure their vision is realized.

• Problem-Solving: Handle unexpected challenges that may arise during events, swiftly resolving issues to ensure client satisfaction.

• Vendor Management: Collaborate with suppliers and vendors to secure necessary resources and maintain positive relationships.

• Safety and Compliance: Ensure compliance with health, safety, and food handling regulations during all catering operations.

Qualifications and Requirements:

• Proven experience in catering or event operations, with a minimum of 1 year in a managerial role.

• Strong leadership abilities, inspiring and guiding your team to excellence.

• Outstanding organizational and multitasking skills, capable of managing multiple events concurrently.

• Exceptional problem-solving capabilities, maintaining composure under pressure.

• Effective communication and interpersonal skills to collaborate with clients, team members, and vendors.

• Detail-oriented mindset with an unwavering commitment to maintaining the highest quality standards.

• Familiarity with the Singapore catering and events industry is advantageous.

• Proficiency in using event management software and Microsoft Office Suite.

This is a contract role until 31 Dec 2024.

We are looking for Partner Operations Manager to join the Global Partnerships team. This position is for a professional who puts our creators at the core of everything we do to develop relationships with existing, new creators and new strategic partnerships using their excellent operational skills. Success in this position requires strong operational skills in a dynamic, team-focused environment delivering against tight deadlines. You will work closely with cross-functional team internally and external partners to advocate for creator and community needs.

Responsibilities

• Utilize various internal tools to help onboard creators and troubleshooting on an ongoing basis.
• Process contract changes on a regular basis and where needed
• Work closely with Strategic Partner Managers to drive operational improvements for the region and lead various other ad-hoc initiatives to support the business as needed.
• Adapt quickly to product changes and limitations, new features, and communicate these strategically to stakeholders
• Work closely with stakeholders to understand their needs/challenges and develop business case to actionable items for process improvement and business strategy
• Work cross-functionally with a variety of teams to advocate for partner needs
• Advocate for creators and the gaming community through different issues and new features
• Help to build gaming community in various countries through community management and efficient communications

Minimum Qualifications

• BA/BS Degree or higher
• 2+ years of experience in business operations within the gaming operations industry.
• Advanced skill in MS Excel and PowerPoint.
• Exceptional communication and presentation skills, and the ability to clarify and summarize complex issues
• Ability to work effectively and cross-functionally with all levels of management, both internally and externally
• Self-starter, agile, intellectually curious and creative individual comfortable operating in a fast-paced, ever-changing environment
• Strong operational prowess with experience in community management and process improvement
• Have a good understanding of the gaming industry and passion and love for games
• Fluency in English and Vietnamese, Tagalog, or Thai speakers is required to support in-market creators who speak the same language/s.

UEN: 199700895N

# Basic salary up to S$4700

# Good opportunities for career growth

# West

Our Client, a multi-faceted solutions provider for the Marine, Offshore, O&G, Construction and Real Estate industries, is looking for an Operations Manager to join their expanding team.

Job Responsibilities:

• Manage monthly vendor payments, negotiating optimal arrangements
• Oversee procurement and inventory process
• Lead the Accounts Receivable process, addressing overdue accounts
• Supervise staff claims and maintain the cash book
• Manage item codes and data in the SAP system
• Lead periodic inventory and fixed assets counts for reporting
• Oversee Bill of Material lists in the SAP system
• Coordinate and liaise with HR on staff training
• Manage ISO and internal/external auditing matters
• Other ad-hoc administrative matters

Job Requirements:

• Minimum Diploma in any field
• At least 3 years relevant working experience
• Preferable candidates with experience in using the SAP system

Interested and suitable candidates, please email your CV in MS Word Format to [email protected]

Kalaivani D/O S. Arumugam

Talent Acquisition Consultant

CEI Reg. No.: R2196515

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy."

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Facilities Operations Supervisor to be part of their Facilities team to support their business needs. They are located in the West - easily accessible.

Job Description of Security cum Facility Assistant:

• Support the Facilities Executive in matters pertaining to security, fire safety, housekeeping, and facility management.
• Enforce company policies, departmental standard operating procedures, and regulations related to fire safety and security to ensure strict compliance.
• Provide guidance, training, and mentoring to the security, housekeeping, and facilities team to help achieve the goals of the facilities department and collaborate effectively with other departments.
• Maintain the operational condition of all security and fire protection facilities and equipment at all times.

Requirements:

• Min O'level and above
• Minimum 2 years of relevant experience in warehouse/ distribution centre
• Certified in PLRD is a MUST

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

1.Ensuring all operations are carried on in an appropriate, cost-effective way
2.Improving operational management systems, processes and best practices
3.Helping the organization’s processes remain legally compliant

The Company

Our client is an investment office providing bespoke investment advisory and reports for their client through their research and analysis on funds and investment ideas. They are also passionate in philanthropic works by allocating part of their profits from investments into causes like early childhood education and health.

The Role

The candidate is expected to perform mirror accounting as well as to prepare customized reports for investors. The hired individual will liaise with all vendors and/or stakeholders internally (directors and managers), and externally (including advisor, custodian, fund administrator, auditor, legal, accounting firms) and render any other assistance and/or duties as required.

Your Profile

We are looking for a candidate experienced in fund accounting and operation roles within the fund management industry. The candidate should possess a positive attitude, is inquisitive and looking forward to learning new things. It would be an advantage if you possess a keen interest to participate in philanthropic causes.

Apply Today

Please send your resume, in WORD format only and quote reference number CL12893954, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Cindy Low EA Registration no.: R22111549

What you will do:

• Lead the planning, deployment, and execution of commercial excellence programs across the region, focused on driving sales productivity and secured order and margin growth.
• Work in close partnership with the sales leaders to align on priorities and together build strong commercial fundamentals.
• Achieve high degree of sales operational excellence, leveraging data & insights to achieve/exceed financial plan and leads continuous improvements, user experience and governance for the region.

How you will do it:

• Be a business partner for VBU leaders, enabling success via driving projects and activities such as weekly/monthly/quarterly forecasting, quota design, coverage planning and leading to book execution.
• Build effective working partnerships across business and function, creating demonstrable value for the enterprise by orchestrating resources via indirect and direct leadership to execute work effectively, across functional partners such as IT, finance, field operations, learning & development, and our sales/marketing community.
• Interpret real-time data and work with sales leaders to identify improvements through the complete sales process (including but not limited to lead, account, line of business, opportunity, and pipeline management).
• Lead continuous improvement of our core commercial cadences, driving working standards and best practices across content, tools, data, process, and enablement.
• Lead continuous improvement for technology and process improvements to refine and simplify the ecosystem in which sales professionals win; particularly leveraging salesforce.com as the core CRM application.
• Lead commercial planning process including sales quota design, capacity and production planning, performance and KPI tracking.
• Lead provision of standard work and insights for commercial reviews, standardize performance dashboard/reports as part of project performance and operating rhythm.

What we look for:

• Bachelor’s degree in related subject with minimum 5 years of demonstrable business experience in commercial & business operation roles/functions
• Specific experience managing or matrix direction to a distributed sales organization in a multi-line business.
• Excellent analytical and interpersonal skills and presents convincingly to peers, executives, partners, and customers.
• Exceptional enterprise leadership skills in a dynamic and fast-growing organization.
• Strong knowledge of CRM and associated technologies.
• Ability to communicate effectively with all levels of employees/management and experience in a cross-functional matrix reporting structure.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Responsibilities:

• Ensure smooth operation of all aspects of store including purchasing of materials and coordinating of deliveries.
• Perform Deliveries when required.
• Perform transactions in SAP system.
• Reverse Logistics (Returns, NCR).
• Scrap management within plant (Metal, Lubs, General, Cartons).
• Conduct cycle count, annual stock take.
• Readily to cover other branch when required.
• Coordinate with all branch for inter-branch store transferring.
• Maintain and file all incoming and outgoing documents.
• Generate monthly report to superior.
• Perform daily warehouse activities such as receiving, picking, packing, sorting, stuffing, un-stuffing, loading & un-loading according to the Standard Operating Procedures (SOP).
• Ensure that all products received are in good conditions and report to the supervisor if there are any defects.
• Assist the supervisor in the issuance of delivery notes and ensure proper documentations and record on SAP system.
• Maintain the safety and cleanliness of the warehouse/store.

Job Requirements:

• Minimum 2 years of relevant working experience in Logistics, Supply Chain or Warehousing.
• Class 4 license is a plus.
• Experience in SAP/ forklift license will be an added advantage.
• Willing to work half day on Saturdays.

• Responsible for achieving the volume and financial targets for the clinical services assigned, and be responsible for developing and carrying out business plans in conjunction with the clinical heads of departments/divisions to ensure that goals are reached.
• Scope of business management includes annual financial budgeting regular reviews with clinical heads of departments/divisions, and the development of new businesses.
• Responsible for procuring and managing logistics needs for business.
• Work with HoDs for clinical service planning and business development.
• other ad-hoc duties as assigned

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604