OUR COMPANY
We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.
RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.
RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.
THE POSITION
Title:
Head of Operations
As the Head of Operations, you will play a pivotal role in driving operational excellence, scalability, and efficiency across the organization. This individual will collaborate closely with cross-functional teams to streamline processes, enhance productivity, and contribute to the overall success of RegASK. The ideal candidate is a strategic thinker, possesses strong leadership skills, and has a proven track record of optimizing operations in a fast-paced SaaS / Tech-enabled environment. This is a transversal role which includes revenue operations and content operations. You will be working closely with our CEO, Chief Product & Technology Officer and Head of Finance.
Key Responsibilities:
1. Operational Strategy:
· Develop and implement a comprehensive operational strategy aligned with the company's goals and objectives.
· Drive initiatives to optimize processes, reduce costs, and improve overall operational efficiency.
· Develop and implement operational strategies aligned with organizational goals and objectives.
2. Revenue operations:
· Collaborate closely with sales, marketing, and customer success teams to ensure alignment of revenue goals. Act as a bridge between departments, facilitating communication and addressing operational challenges.
· Revenue strategy:
o Work in collaboration to develop and implement a comprehensive revenue operations strategy aligned with the company growth subjective.
o Collaborate with sales, marketing, and customer success teams to optimize revenue generation processes.
· Sales process optimization:
o Analyze and optimize the end-to-end sales process to improve efficiency and accelerate deal cycles.
o Implement tools and technologies to enhance sales productivity and performance.
· Forecasting & Budgeting:
o Collaborate with finance to develop accurate revenue forecasts and budgets.
o Monitor performance against targets and implement corrective measures as needed.
3. Team Leadership:
· Lead, mentor, and inspire a high-performing operations team.
· Foster a culture of collaboration, innovation, and continuous improvement.
· Establish clear performance metrics and goals for the operations team, ensuring alignment with company objectives.
4. Process Optimization:
· Identify and implement process improvements across various departments to enhance workflow and efficiency.
· Work closely with department heads to analyze current processes and recommend enhancements to drive scalability.
· Implement best practices and standards for operational excellence.
· Identify and pursue opportunities for process improvement and cost optimization.
· Ensure seamless coordination and alignment of operational activities with overall business objectives.
5. Data Analysis:
· Utilize data-driven insights to make informed decisions and drive operational improvements.
· Implement key performance indicators (KPIs) to measure and track the success of operational initiatives
6. Risk Management:
· Identify and mitigate operational risks that may impact the business and develop strategies to mitigate them.
· Develop and implement contingency plans for critical operational functions.
Requirements:
· Bachelor's degree in Business Administration, Operations Management, or a related field.
· 10 years of experience in senior operations role, within a SaaS or technology driven company.
· Familiarity with Technical and software proficiency
· Tech tools relevant to this position
· Strong leaderships and team management skills.
· Excellent analytical and problem-solving abilities.
· Effective communication and interpersonal skills.
· Project management and organisational skills
· Experience with Series A and Board participation will be an added advantage.
· Strategic thinking & Cross functional skills
· Knowledge of LifeScience / Software industry is a plus
How to Apply:
If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Head of Operations, please submit your resume for consideration.
Please include, Head of Operations application on the subject line.
We appreciate all applications, but only selected candidates will be contacted for an interview.
Thank you for considering joining the RegASK team. We look forward to reviewing your application!
