To measure effectiveness and efficiency of operational processes both internally and externally and continuously finds ways to improve

To lead and mentor all store employees

To ensure that the staff meet or surpass organisational and sales goals

To oversee daily operations and make adjustments as necessary

To provide timely, accurate and complete reports on the operating condition of the stores under direct supervision

Will be responsible for gross margin, timely deliveries of customer orders, customer satisfaction and customer enquiries

To enforce strict stock control procedures and ensure that Inventory levels are maintained

To ensure that all HR policies are adhered to (including daily roster, leaves, performance reviews, disciplinary actions, incentives etc.) as per the Shops and Establishment Act and the organisation's HR Manual

- To manage relationships with all external contractors / partners / suppliersReceiving of provisionals, groceries and vegetables from whole sale supplier then arrange it properly

Must ready to work physically to carry provisionals, groceries and vegetables from whole sale vendor delivery to store room , then shift from Store room to display rack to avail customers

Loading and unloading of provisionals, groceries and vegetable

Help customers to find locate provisionals, groceries and vegetable, if need bring the stuff and put it their trolley

Ensure shelves and product displays remain stocked.

Replenish products onto display shelfs and areas as assigned.

Check & account for damaged stocks, Tabulate balance stocks & Tidy up items displays

Welcoming customers to the store and answering their queries. -Assess customer needs and wants: answer customer questions and concerns. -Provide appropriate product recommendations. -Ensure merchandise is in-stock and displayed on shelves in a presentable. -Build relationships with customers, especially regular customers.

Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, and training wait staff to upsell appetizers, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, a proprietary, private-label sauce, delivery service and corporate events.

Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans;

implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Must need to work on Weekends and Public holidays

About the Company

Our Client is a global distributor of industrial and electronic components serving customers in automation, manufacturing and maintenance.

Responsibilities

We’re looking for a detail-oriented, highly organised Senior / Logistics Operations Executive to be responsible for overseeing daily warehouse operations and managing third-party logistics providers, driving process improvements to increase performance and quality.

• Build and maintain relationships with third-party logistics companies and port authorities to ensure that customers’ needs are met effectively and competitively;
• Supervise and support third-party logistics warehousing, to ensure that targets and contractual obligations are met;
• Coordinate import and export operations, ensuring all necessary local licenses and permits are obtained through collaboration with stakeholders and customs brokers;
• Plan and facilitate inventory activities;
• Coordinate budget analysis for logistics operations, including assessing changes in costs to minimize operational impact;
• Optimise operational costs, to ensure that budgets are met;
• Identify areas for process improvement in logistics, to drive performance excellence;
• Develop quality management measures to improve quality standards;
• Manage warehouse safety activities to ensure compliance, facilitating relevant discussions for assessments and risk management;
• Obtain insights from logistics data for continuous improvement.;

Requirements

• Diploma or higher qualification in logistics, international trade, or supply chain management;
• At least 3 years of experience in warehouse and logistics operations;
• Knowledge of customs clearance operations and management;  Strong interpersonal and communication skills;
• Ability to review and improve processes to support continuous improvement initiatives;
• Strong health and safety knowledge and awareness;
• Ability to work independently and with minimal supervision;
• Proficiency in warehouse management systems and Microsoft Office.

Employment Details

• This role has a hybrid work arrangement;
• Excellent compensation and remuneration.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

• Organization and problem-solving skills
• Ability to use specialized software for collaboration and time management, including spreadsheets
• Experience with inventory control and process improvement
• Strong time management and analytical skills
• Firm understanding of complex mathematical concepts
• Proven leadership skills
• Strong communication skills
• onduct regular meetings with clients to ensure clarification and meet specific requirements in a timely manner.
• Delegate tasks to team members according to their individual skill sets, experience and abilities to ensure efficient completion of the project.
• Maintain budgets and make adjustments according to needs as they arise.
• Track performance and analyze the completion of key goals.
• Document and report project progress to stakeholders and clients.

Job Description & Major Responsibilities:

· Service Engineers install, service, support, upgrade and maintain product

· To perform a variety of moderate to complex assignments

· Diagnose equipment problems and make repairs or adjustment

· Understand system parameters and interactions to allow process development and extensive Mechanical,Electrical and electronic troubleshooting

· Being a Service Engineer, this person is to support the team in meeting customers’ expectations and company’s expectations

· Able to support technically inclined

· Direct support to customers’ fab and the workforce to ensure customer satisfaction amongst our customers

Requirements:

· To attend weekly meeting and presentation

· To write technical report

· To handle specific jigs during service jobs

· Assist other colleagues to perform higher-level job like robot teaching & sub-units

· To perform 24x7 standby duties based on roster

· To perform ad-hoc shift work when needed when required.

· To perform ad-hoc delivery work

· Able to setup machine/installation/modification/servicing/trouble shooting/repair

· Able to work irregular hours when required

· Proficient in Microsoft Office programs

· Demonstrate ability to work effectively with team members and customers

· Excellent troubleshooting and repair skills

Require good communication skills, documentation and customer service skills

• Mechanical engineers are responsible for the implementations and monitoring of all mechanical related operations at the site as per approved drawings and methods and safety rules.
• Mechanical engineers design the mechanical components of a building, the air and plumbing systems within a building
• A mechanical contractor performs its installation in accordance with the plans and specifications the mechanical engineer designed.
• The mechanical engineer must answer questions that arise during install, review documents submitted by the mechanical contractor to ensure that the materials that will be installed are correct.
• Attend meetings related to the construction project, and go on job site walks to ensure the project is being built properly.
• To ensure the equipment is erected, pre-commissioned, tested (if required), and commissioned in accordance with agreed contracts. Coordination with equipment suppliers is an important task during construction.

Job Description & Major Responsibilities:

· Service Engineers install, service, support, upgrade and maintain product

· To perform a variety of moderate to complex assignments

· Diagnose equipment problems and make repairs or adjustment

· Understand system parameters and interactions to allow process development and extensive electronic troubleshooting

· Being a Service Engineer, this person is to support the team in meeting customers’ expectations and company’s expectations

· Able to support technically inclined

· Direct support to customers’ fab and the workforce to ensure customer satisfaction amongst our customers

Requirements:

· To attend weekly meeting and presentation

· To write technical report

· To handle specific jigs during service jobs

· Assist other colleagues to perform higher-level job like robot teaching & sub-units

· To perform 24x7 standby duties based on roster

· To perform ad-hoc shift work when needed when required.

· To perform ad-hoc delivery work

· Able to setup machine/installation/modification/servicing/trouble shooting/repair

· Able to work irregular hours when required

· Proficient in Microsoft Office programs

· Demonstrate ability to work effectively with team members and customers

· Excellent troubleshooting and repair skills

Require good communication skills, documentation and customer service skills

1) Experience in Installation of fire protection and security alarm systems

2) Good Human Management and job planning skills

3) Ensure workplace safety and Health

4) In charge of daily reporting to management

5) Ensure productivity and construction cost control

6) Lead the technical teams and organize and involves in training activities

We are searching for a highly motivated Food Service Operations Manager to lead our team and ensure the smooth, efficient day-to-day operations of our food service establishment.

Responsibilities:

• Oversee all aspects of food service operations, including food preparation, service, and inventory management.
• Develop and implement strategies to ensure exceptional customer service and satisfaction.
• Create and manage staff schedules, ensuring adequate staffing levels to meet customer demands.
• Recruit, hire, train, and develop food service staff.
• Maintain a safe and clean work environment adhering to all health and safety regulations.
• Manage food cost controls and ensure efficient inventory management.
• Develop and implement menus that meet customer preferences and budget requirements.
• Resolve customer concerns and complaints promptly and professionally.
• Prepare and maintain accurate records of sales, inventory, and labor costs.
• Collaborate with other departments to ensure a seamless dining experience.

Requirements:

• Minimum 2-5 years of experience in food service management.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage staff effectively and motivate a team.
• Excellent organizational and time management skills.
• In-depth knowledge of food safety regulations and safe food handling practices.
• Proficiency in food service software and point-of-sale systems.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary range of $5,500 to $9,000 per month, commensurate with experience.
• Competitive benefits package.

About the Company

Our Client is a global distributor of industrial and electronic components serving customers in automation, manufacturing and maintenance.

Responsibilities

We’re looking for a detail-oriented, highly organised Senior / Logistics Operations Executive to be responsible for overseeing daily warehouse operations and managing third-party logistics providers, driving process improvements to increase performance and quality.

• Build and maintain relationships with third-party logistics companies and port authorities to ensure that customers’ needs are met effectively and competitively;
• Supervise and support third-party logistics warehousing, to ensure that targets and contractual obligations are met;
• Coordinate import and export operations, ensuring all necessary local licenses and permits are obtained through collaboration with stakeholders and customs brokers;
• Plan and facilitate inventory activities;
• Coordinate budget analysis for logistics operations, including assessing changes in costs to minimize operational impact;
• Optimise operational costs, to ensure that budgets are met;
• Identify areas for process improvement in logistics, to drive performance excellence;
• Develop quality management measures to improve quality standards;
• Manage warehouse safety activities to ensure compliance, facilitating relevant discussions for assessments and risk management;
• Obtain insights from logistics data for continuous improvement.;

Requirements

• Diploma or higher qualification in logistics, international trade, or supply chain management;
• At least 3 years of experience in warehouse and logistics operations;
• Knowledge of customs clearance operations and management;  Strong interpersonal and communication skills;
• Ability to review and improve processes to support continuous improvement initiatives;
• Strong health and safety knowledge and awareness;
• Ability to work independently and with minimal supervision;
• Proficiency in warehouse management systems and Microsoft Office.

Employment Details

• This role has a hybrid work arrangement;
• Excellent compensation and remuneration.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Responsibilities:

• Management of construction site workers
• Motivate and lead a team of workers
• Managing and coordinating with different sub-contractors and suppliers
• Inspection of site to monitor progress and assess conformance to engineering plans, specifications and construction standards
• Monitor schedules for projects to keep progress on track
• Understand and interpret drawings and specifications
• Identify and highlight possible risks on project
• Uphold and enforce current BCA regulations
• Providing exceptional customer service to home owners

Requirements:

• Diploma or Degree in Engineering or any related fields
• Prior experience in Construction or Site Management
• Team player and leader, able to build rapport with all levels of stakeholders

Job Description & Requirements

Achieve growth and hit sales targets by successfully managing the floor team

Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

Own recruiting, objectives setting, coaching and performance monitoring of floor representatives

Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Present sales, revenue and expenses reports and realistic forecasts to the management team

Identify emerging markets and market shifts while being fully aware of new products and competition status

General Requirements

• Bachelor’s degree in construction management, civil engineering or related field of study • Strong communication skills

• Professional and polished

• Computer proficiency utilizing Microsoft Office Suite software (Word, Excel, Outlook, Power Point) and other applicable software programs

• Demonstrate flexibility and is adaptable to change

• General knowledge of office protocol, routines and procedures.

• Ability to read and comprehend plans and specifications

• Strong attention to detail, problem-solving skills and ability to meet deadlines.

• Assist in the development of cost estimates• Review plans and other technical documents

• Answer questions regarding the scope and/or timing of the project

• Monitor costs and project progress • Maintain control of all project documentation

• Create, manage and track RFI’s from the field to the architect/engineer of record • Maintain/update project records • Assist the project manager/superintendent in creating and distributing the project schedule • Assist project team with conflict resolution between owner, contractor and subcontractor • Turn in submittals from subcontractors to A/E for approval

• Assist project manager/owner in getting building permits for the project •

codes/ regulations • Coordinate project change-order management, creation and negotiation • Conduct and document weekly project owner’s meetings/decisions

• Assist the project team with site safety documentation and coordination

• Assist the project team with closeout of the project • Assist project accountant with monthly subcontractor billings and pay applications

Responsibilities:

• Oversee construction activities and progress, planning, implementing and monitoring work schedules in accordance with master work schedules and established budgets and ensuring delivery of quality work that meets contractual requirements
• Oversee quality control on site and together with the safety team, ensure Environmental, Health and Safety practices are carried out effectively by all parties (internal & external) working on site
• Manage and control workers on site and monitor their work closely to ensure quality standards and keep site safe and neat
• Understand and interpret drawings and specifications, and check plans, drawings and quantities for accuracy of calculations
• Manage, monitor and interpret the contract design documents supplied by the client or architect
• Ensure that all materials used and work performed are in accordance with the specifications and established budgets
• Liaise with all internal and external parties involved in the project
• Liaise with consultants on technical issues, and handle and resolve any technical and engineering problems that may arise
• Provide guidance to supervisors relating to construction works, ensure progress according to schedule, quality standards are maintained, site inspections are carried out and technical and other site issues are resolved on time
• Supervise, manage and coordinate with sub-contractors to ensure quality of work and scope of work is within specifications and established budgets
• Plan and organise site work efficiently e.g. manpower allocation, plant and site facilities to meet agreed deadlines
• Manage and coordinate with purchasing department and various suppliers for timely purchase of materials & supplies (e.g. rebar, formwork, concrete, scaffolds, sanitary fittings) to site, delivery checking and verification to execute contract works and ensure no delays or gaps in schedule
• Inspect sites to monitor job progress and assess and ensure conformance to engineering plans, specifications and construction standards

Requirements:

• Degree in Civil/ Structural Engineering or any related fields
• Minimum 3 years’ relevant experience in Construction or Site Management
• Independent, meticulous in work, good leadership, manpower & resources allocation skills, team player, with ability to plan work efficiently in advance and build rapport with all levels of stakeholders
• Ability to speak and write well in English

Understanding and carrying out all tasks given by the Senior Engineer.

Collaborating with other engineers and workers to design, develop, test, and improve products and engineering processes.

Ensuring all expenses stay within the allocated budget.

Performing regular inspections of equipment and scheduling maintenance or repairs.

Providing assistance to different staff or engineering teams.

Inspecting inventory and reporting inconsistencies as well as ordering more materials.

Producing CAD drawings according to specifications.

Evaluating all products and processes and ensuring standardization of quality assurance measures.

Participating in various learning experiences, which may include attending workshops and training sessions.

Calibrating and troubleshooting equipment as required.

• Project Planning & Monitoring, follow-up & prepare report on work site progress work closely with Project Manager on co-ordination & planning for work
• Attend site meeting
• Ensure all works are carried out in accordance to the drawings, specifications, construction plan, procedures, work instructions and most importantly, on schedule
• Co-ordinate all aspects of works with client & sub-contractors
• Control the use of site resources and overall project cost & also monitor and control wastage on site
• Cooperate with the company's technical department and participate in the implementation of BIM and C-score
• Candidate must possess at least a Professional Certificate, Diploma or a Bachelor’s Degree in Engineering Civil/Structural/Mechanical from a recognized institution by BCA
• Working experience in the construction industry – HDB project would be an advantage

Looking for Diesel Engine Mechanics Familiar with the repair, troubleshooting of Diesel Engine for both electronic and mechanical engines.

Key Duties:

- Troubleshoot, repair, Overhaul Diesel Engines.

- carry out on site inspection and repairs with reports to be submitted to Operations Manager for customer reporting.

- Liase with Coodinator for Job Scheduling

About the Company

Our Client is a global distributor of industrial and electronic components serving customers in automation, manufacturing and maintenance.

Responsibilities

We’re looking for a detail-oriented, highly organised Senior / Logistics Operations Executive to be responsible for overseeing daily warehouse operations and managing third-party logistics providers, driving process improvements to increase performance and quality.

• Build and maintain relationships with third-party logistics companies and port authorities to ensure that customers’ needs are met effectively and competitively;
• Supervise and support third-party logistics warehousing, to ensure that targets and contractual obligations are met;
• Coordinate import and export operations, ensuring all necessary local licenses and permits are obtained through collaboration with stakeholders and customs brokers;
• Plan and facilitate inventory activities;
• Coordinate budget analysis for logistics operations, including assessing changes in costs to minimize operational impact;
• Optimise operational costs, to ensure that budgets are met;
• Identify areas for process improvement in logistics, to drive performance excellence;
• Develop quality management measures to improve quality standards;
• Manage warehouse safety activities to ensure compliance, facilitating relevant discussions for assessments and risk management;
• Obtain insights from logistics data for continuous improvement.;

Requirements

• Diploma or higher qualification in logistics, international trade, or supply chain management;
• At least 3 years of experience in warehouse and logistics operations;
• Knowledge of customs clearance operations and management;  Strong interpersonal and communication skills;
• Ability to review and improve processes to support continuous improvement initiatives;
• Strong health and safety knowledge and awareness;
• Ability to work independently and with minimal supervision;
• Proficiency in warehouse management systems and Microsoft Office.

Employment Details

• This role has a hybrid work arrangement;
• Excellent compensation and remuneration.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Job Description:

a. Able to do project planning schedule with Microsoft Project to meet the milestone specified by client.

c. Able to spar with Structural Consultant on the ERSS and structural design.

d. Able to come out a manpower schedule for a project with optimum requirements.

e. Able to prepare write up on Construction Sequence and other requirements as stated in Tender Submission.

f. Able to prepare and present Construction Slides in tender submission.

g. Well verse in Precast and Steel Construction.

h. Detail strategic planning in Zoning, Sequence of excavation, site facilities layout and manpower requirements.

i. Able to come out value engineering in Architectural and Structural system.

j. Resourceful on material and sub-contractor sourcing.

k. Prepare preliminary costing for tender submission.

l. Knowledge in M&E works will be an added advantage.

m. Foresee and anticipate on construction risk for each new tender submission and come out mitigation methods.

n. Good command of English in writing and communication.

Requirements:

Minimum 5-years’ experience on site construction as a Planning Engineer / Structural Engineer in Building works or Good Class Bungalow projects. Familiar with different types of ERSS systems in deep basement excavation works. Good knowledge in Ms Project.

Job Description:

1. Perform site planning, coordination & inspection relating to the construction project so as to ensure that project completion timeline, requirements and budget are met.

2. Support Quantity Surveyors in conducting site measurement and inspections.

3. Able to plan / coordinate site works and resolve drawing details and discrepancies.

4. Any other tasks assigned by the management.

5. Candidate must possess at least a bachelor’s degree, Diploma, Professional Degree, Engineering (Civil/Structural) or equivalent.

a. Minimum 5 years construction experience with experience in civil construction industry.

b. Be able to work independently with minimum guidance and able to work within tight deadlines.

c. Preparing project plans.

d. Managing budgets and resources.

e. Coordinating with architects and subcontractors.

6. Ability to multi-task in a fast-paced and dynamic environment.

7. Ability to communicate articulately with consultants, and subcontractors.

PPP Coffee is expanding and we seeking an experienced Head of Operations to lead and manage our F&B operations. In this role, you will be responsible for supporting the business expansion plans through hiring and leading a team of managers to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Description

· Lead and manage a team of managers overseeing cafe/retail operations and bakery production

· Set up, monitor and/or review operational systems and processes to enhance operational efficiency

· Ensure all outlets maintain the product quality and service standards

· Responsible for recruitment of staffing and manpower

· Conduct training and orientation along with HR support to set up new team members for success

· Oversee regular maintenance, managing facelifts and/or major renovations

· Work with key suppliers and partners to ensure purchasing and inventory management is managed to ensure the highest quality and best COGS

· Respond to customer escalations, and ensure support for the continuous improvement process

· Provide feedback and offer suggestions for improvements

· Prepare weekly and monthly reports as required

Minimum Requirements

· 5 years’ experience working in a managerial role in a F&B/retail environment overseeing 3 and/or more outlets

· Bachelor's Degree in preferably business administration, F&B, Hospitality, or related field

· Fluent in English and one other local language

· Basic computer literacy including MS Word and Excel

· Action oriented; committed and reliable; strong attention to detail

· Takes initiative to solve issues or offer alternatives

You must have the passion with service and is knowledgeable on coffee which is our core of our business. We are seeking a positive individual, a true leader that will lead by example, good teamwork and sociable attitude as we are in the people business.

Job Description:

We are seeking a highly skilled and experienced Senior Pre-Sales/Sales Engineer to join our dynamic team. As a Senior Pre-Sales/Sales Engineer, you will be the technical expert and trusted advisor to our clients, providing them with valuable insights, solutions, and support throughout the sales process. Your in-depth knowledge of cybersecurity technologies, excellent communication skills, and ability to understand and address client needs will be key to driving successful sales engagements.

Key Responsibilities:

• Apart from being a technologist, you are expected to understand customer journey with product and it’s experience and help customer to navigate through it smoothly
• Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey
• A strong pillar to build and train sales organization. You shall be an extremely good storyteller and help sales team to sell better and effectively
• Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc.
• Leveraging channel partners by upscaling and training for customer engagement is integral part of the role • Conduct routine update on the new product/ technology to the internal sales staff
• Work closely with Regional Partners to obtain the latest Product/ Technology know how
• Confidently deliver engaging technical demonstrations highlighting products advantages and benefits via solid messaging, presentation skills and public speaking
• Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution
• Present to all levels of an organization complex technical issues and solutions in a meaningful, engaging, and digestible manner
• Apply strong problem-solving skills to design solutions that solves the customer problems
• Developing close relationships to help influence the technical strategy of the customer
• Deliver training to customer and prospects about our cybersecurity solutions and services
• Working with company technical support personnel to ensure ongoing quality of support and customer health
• Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies
• Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest
• Actively participate and host webinar, workshop and other industry event as a speaker or panelist. Very good public speaking skill will be added advantage to the role

Qualifications:

• 6 -10 years of experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers
• Good understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, MSS, cloud native application security, SASE, CASB, Zero trust model will be key advantage.
• Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage.
• Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage
• Good written and spoken communication skills in English
• A strong interest in all aspects of cybersecurity and a passion for customer security
• Good understanding of public cloud technologies such as AWS and Azure

• Project Planning: Defining project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Coordination: Acting as the bridge between the project manager and the technical aspects of the project, coordinating the efforts of different teams, such as engineering, procurement, and construction.
• Technical Oversight: Ensuring the engineering designs and technical specifications meet the required standards and are implemented correctly.

Nice to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement. We enable the world-class rewards propositions of major banks and fintechs around the globe.

Our clients include the world’s largest banks, top tier card issuers and fintechs who utilize our rewards infrastructure to power their earn & burn rewards programs. These include American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC and Top 10 financial services brands in many other countries.

With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe.

Our clients are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!

We believe that nothing should stand in the way of companies who strive to drive growth via compelling and effortless rewards propositions that their customers love.

Welcome to the future of customer growth. Join us as we shape the future of rewards in financial services!

About Ascenda, Personalization

Join our Personalization team and be at the forefront of crafting user experiences that resonate deeply. As a Senior Engineer, you'll tackle intriguing challenges: How to recommend the perfect item at the perfect time? How to prioritize the content users crave? You'll be instrumental in making our recommendation systems even more efficient, accurate, and scalable.

Requirements

What we're looking for:

• Minimum of 5 years experience in a relevant field, robust computer science foundation, and a proven history managing extensive systems in a live setting.
• Proficient in programming with Python and/or Ruby.
• Familiarity with cloud services like AWS, GCP, or Azure.
• Competence in machine learning engineering, including a solid grasp of data handling, validation, and scheduling in a machine learning operational framework.
• Proven track record in achieving objectives within multidisciplinary projects.
• Enthusiastic about collaborative teamwork.

Preferred:

• Practical experience with recommendation systems, natural language processing, and personalization techniques.
• Application of machine learning in tangible scenarios.
• Ability to visually represent recommendation data for insightful analysis.
• Contributions to open-source projects.
• Publication record, including blog posts.

What matters at Ascenda:

We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace.

We thank you for your understanding that only shortlisted candidates will be contacted for interviews.

Nice to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement. We enable the world-class rewards propositions of major banks and fintechs around the globe.

Our clients include the world’s largest banks, top tier card issuers, and fintechs who utilise our rewards infrastructure to power their earn & burn rewards programs. These include American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC, and Top 10 financial services brands in many other countries.

With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe.

Our clients are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!

We believe that nothing should stand in the way of companies who strive to drive growth via compelling and effortless rewards propositions that their customers love.

Welcome to the future of customer growth. Join us as we shape the future of rewards in financial services!

About Ascenda, Engagement Team

The Engagement team is committed to empowering our clients within our ecosystem. We help clients provide end users with a loyalty program platform that is fast, friendly UX, and accessible UI with many redemption options: Gift Cards, Offers, Merchandise, Travel Flight, Hotels, and Transfer Points. Our platforms are customizable from colors, and typography to fully dynamic homepage content that can be self-served via the admin application.

About the Role

We are seeking individuals with a keen enthusiasm for shaping something entirely novel from its foundation. This role offers an exceptional opportunity for those passionate about solving real-world challenges by crafting cutting-edge APIs and designing high-quality, user-friendly, and accessible interfaces. Join our dynamic team and lead innovation at the forefront. Work closely with a small, agile group to create features that automate tasks and empower merchants with seamless self-onboarding and content management. Your role promises a significant impact, contributing to the development of an innovative solution.

As a Senior Software Engineer with the team you will:

• Maintain the frontend platform, evolving its architecture to ensure it supports accessible, user-friendly UX, high performance, and scalability for millions of users.
• Improve the developer experience to help other team members fall into the pit of success.
• Optimize and stabilize CI/CD to improve team velocity.
• Help own & coordinate major delivery timelines for the projects you own
• Solve big data & hi-traffic problems from the many suppliers we integrate across the ecosystem - problems of performance, multi-tenancy, multi-locale, and self-serve configurations
• Work closely with designers, product owners, and engineers from multiple teams to develop and design solid user experiences.
• Mentor and guide the growth of junior developers, and act as a gatekeeper for our Travel team's engineering practices and development culture

Requirements

What we're looking for:

• Good technical background in building large-scale web applications on a modern frontend stack.
• Have experience participating in technical roadmaps/RFCs to communicate technical strategy and resolve architectural problems. Have experience mentoring and coaching your junior engineers.
• You have excellent communication skills and the ability to work well within a team and with teams across the organization
• You are passionate about efficiency, availability, technical quality, and system quality.
• At least 5 years of development experience. Prior experience in the travel technology industry is a bonus
• Prior experience building configurable UX, or accessible design system components.
• A strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity.

What matters at Ascenda:

We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace.

We thank you for your understanding that only shortlisted candidates will be contacted for interviews.

Nice to Meet You! We are Ascenda

Ascenda provides the rewards infrastructure for leading financial services brands across the world.

Our clients include the world’s largest banks, top tier card issuers and fintechs who utilise our rewards infrastructure to power their earn & burn rewards programs. These include American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC and Top 10 financial services brands in many other countries.

With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe.

Our clients are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!

We believe that nothing should stand in the way of companies who strive to drive growth via compelling and effortless rewards propositions that their customers love.

Welcome to the future of customer growth. Join us as we shape the future of rewards in financial services!

About Customer Dashboard Team

Our Customer Dashboard team is committed to build and manage fully featured admin panels that empower our customers and internal operations team to achieve their goals in a self-serve manner. Our applications cover a wide range of actions, such as new partner enrollment, branding of the user-facing website, managing day-to-day customer operations and more. You'll work with banks & fintechs around the world to support them with efficient rewards program configuration, extensive customisation and personalisation of the end user's experience.

This team is now focused on supercharging our next phase of growth with enabling ecosystem level configurability. You’ll join a team of diverse & talented people solving interesting challenges around configurations, onboarding, observability & event-driven processes that form the backbone of Ascenda's configuration architecture for hundreds of partners globally.

About the Role

As a member of the Customer Dashboard team, you will:

• Craft secure, performant and user-friendly solutions to empower our customers to manage their SaaS loyalty programs efficiently
• Play a key role in driving day-to-day work such as sprint planning, pair programming, technical mentorship, and code reviews
• Have the opportunity to solve problems across multiple areas, such as performance, security, multi-tenancy & scalability
• Engage closely with our designers, product owners and other engineering team members in developing brand new features like custom campaigns builder, payment integrations and a world-class customer onboarding experience
• Enhance our web application with dynamic access control and different user permissions in mind
• Handle production incidents and improve operational processes, monitoring, and tooling to minimise their impact.
• Support maintaining our integrated call centre platform and handle some incoming change requests

What we're looking for:

• Experience constructing large-scale, high throughput distributed systems on the Cloud.
• Hands-on familiarity with event-driven architectures.
• Expertise in distributed systems, data-driven solutions, and exposure to large-scale security, identity, and access control projects.
• Robust technical background, preferably in roles like Tech Lead, Engineering Manager, or Staff level engineering positions.
• Proficiency in our primary backend programming language, Ruby, or a strong willingness and capability to learn and excel in Ruby and/or Typescript.
• Enthusiasm for mentoring or leading teams of engineers, providing guidance and coaching to achieve high performance.
• Self-motivated and adept at navigating situations with significant levels of uncertainty.
• Preference for simple solutions and designs over complex ones, with a keen intuition for solutions that are enduring and scalable.
• Experience in crafting technical roadmaps and RFCs to articulate technical strategy and vision.
• Have at least 7 years of software development experience

What matters at Ascenda:

We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace.

We thank you for your understanding that only shortlisted candidates will be contacted for interviews.