Our client is a reputable and growing MNC (Consumer sector) with strong presence across Asia. To facilitate their company growth, they are looking for a high calibre (Senior) Specialist/ Assistant Manager to join their Risk & Corporate Assurance team, your responsibilities will include:

• Reporting to the Internal Audit Director and work in different project teams
• Responsible for operational audit, identifying and minimizing risks and control areas
• Review and enhance existing internal audit procedures and risk management for the Group from the regional and global perspectives
• Perform Audit work including Internal control and projects reviews, drafting audit reports, reviews on business applications according to standards
• Review and improve business processes e,g, Inventory Cycle, Cash Cycle, Sales and Purchase Cycles
• Ensure the Risk and Compliance are complied with the Group policy and the standards
• Being a strong business partner with the internal audit teams (e.g. IT audit, Risk & Compliance function etc) in other offices
• Leading audit and risk projects, identifying and resolving the key risk areas especially related to the business operation
• Assist with the preparation Management and Audit Committee Reporting
• Communicate with external auditors, regulator and head-office to resolve the assigned projects

Requirements:

• Degree holder in Business Administration Accounting/ Finance or similar discipline
• Qualified accountant and other qualifications, including CIA, CISA etc. is a plus
• At least 3 years working experiences, accumulated from Accounting and/ or Risk & Compliance or Audit Or combined of them
• Previous experiences in Manufacturing/ Chemicals/ Production and Supply Chain are preferred
• Positive attitude who is keen to learn and grow with the company
• Excellent stakeholder management and able to communicate with senior management
• Strong team player with excellent business acumen
• Details-minded, analytical and structured
• Excellent communication and business partnership skills
• Excellent problem-solving and leadership skills
• Strong command of languages (speaking, reading and writing) for both English and Chinese to work smoothly with different stakeholders (China-based and worldwide)
• Occasional Travel is needed (Mostly across Asia)

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Responsibilities:

• Sales Leadership and Growth:
  • Spearhead and drive independent sales growth within Singapore.
• Customer Relationship Management:
  • Build and sustain long-term relationships with key stakeholders, including doctors, medical specialists, and key opinion leaders (KOLs), while also seeking out new connections.
• Clinical and Scientific Detailing:
  • Conduct clinical and scientific presentations to doctors, with a focus on acquiring and expanding new accounts.
• Field Engagement:
  • Regularly engage in field activities, meet with customers, and ensure consistent follow-ups with accounts.
• Strategic Sales Planning:
  • Develop and implement strategic sales plans, including weekly field visit schedules and daily visits to clinics, KOLs, and potential new accounts, to meet or exceed company sales goals.
• Collaboration and Reporting:
  • Work closely with the Sales Supervisor to align on sales strategies and achieve or surpass sales targets set by management.
  • Provide detailed weekly sales reports to the management team, highlighting progress, challenges, and potential opportunities.
• Brand Representation:
  • Represent Moleac at exhibitions and conferences to enhance brand visibility and contribute to brand expansion in Singapore.

Qualifications:

• Educational Background:
  • Degree in Life Sciences or Pharmaceutical Science.
• Experience:
  • At least 1-2 years of field sales experience in the pharmaceutical sector within the Singapore healthcare system, including hospitals, clinics, and healthcare centers.
• Skills and Expertise:
  • Proven experience in engaging with healthcare professionals, including product detailing and promotion.
  • Demonstrated success in achieving sales targets and market growth within Singapore.
  • Results-oriented with a strong focus on meeting sales objectives.
  • Consistent and disciplined in field visits to hospitals and clinics.
  • Existing network or relationships with healthcare professionals in Singapore is advantageous.
  • Strong interpersonal and relationship-building skills.
  • Excellent communication abilities, including confidence and proficiency in interacting with doctors.
  • Capable of working independently and autonomously.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Key Responsibilities:

• Prepare and review registration and variation dossiers for regulatory submissions, ensuring accuracy, scientific rigor, and adherence to documentation practices.
• Coordinate with international partners and regulatory consultants to support overseas registrations, aligning with company strategies and timelines.
• Work collaboratively with stakeholders on all aspects of product lifecycle management to ensure regulatory and quality compliance and support commercialization continuity.
• Maintain and update a database of relevant health product regulations, standards, and guidance documents, and interpret new regulations to assess their impact on products.
• Review promotional materials to ensure compliance with regulatory guidelines.
• Participate in regulatory inspections and internal audits both locally and abroad as needed.
• Develop and maintain effective relationships with local authorities and industry associations, providing regulatory support for clinical trials and ethics committee submissions.
• Assist with Good Distribution Practice (GDP) and quality assurance matters.
• Lead and support project teams to achieve business objectives.
• Help formulate regulatory strategies that align with registration timelines and business goals.
• Provide guidance and mentorship to junior regulatory affairs staff and interns to enhance their skills.

Qualifications:

• Degree in life sciences or pharmacy with 3 to 5 years of relevant experience; prior regulatory experience in a regional context is advantageous.
• Familiarity with international regulatory guidelines such as ICH, ASEAN, USFDA, and EU. Experience with food supplements or herbal medicine regulations in Europe, North America, or Asia Pacific is a plus.
• Strong understanding of GMP, GDP, and quality management systems is desirable.
• Resourceful with strong analytical and problem-solving abilities.
• Capable of prioritizing tasks and working efficiently in a fast-paced environment.
• Excellent team player with strong interpersonal skills.
• Experienced in mentoring interns or junior team members.
• Driven and results-oriented, able to coordinate effectively with internal and external stakeholders to meet deadlines.
• Flexible and adaptable to changing business objectives.
• Proficiency in English (both written and spoken) is required; additional language skills, such as Mandarin, are a significant advantage for liaising with external CMOs and partners.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Nearest MRT: City Hall
Contract Duration: 2 years contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $5,000 per month

Responsibilities:

· To utilise existing HR and Payroll Systems (i.e. WorkDay and Excelity) for employees’ compensation change (as required) and all payroll processes.

· To reconcile the internal/external interfaces against payroll reports and ensure accuracy in payouts (i.e. medical benefits interface system, interface for deductions, etc).

· To process minimally two (2) payroll cycles per month within the set deadlines.

· To liaise with internal and external stakeholders for personal tax reporting, process annual income tax filing.

· To provide and generate monthly/ ad-hoc payroll reports

· To troubleshoot with internal and external stakeholders on payroll issues.

· To coordinate and perform User Acceptance Tests for payroll tasks as and when required.

· Any other duties as assigned.

Requirements:

· Minimum Diploma in any discipline.

· At least 2 years of experience in payroll for companies / agencies with more than 300 headcounts.

· Good understanding of whole payroll cycle, CPF Act and taxation regulations.

· Experience with WorkDay and Excelity systems will be an advantage.

· Immediate Starters are preferred (Not serving notice).

· Only Singaporeans

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Responsibilities:

• Provide day-to-day technical support and trouble-shooting of hardware and software in relation to POS system, Retail Inventory System, IT Security System and Office Automation System
• Provide system roll-out support and user training
• Set up and maintain servers/PCs and networking equipments
• Prepare and monitor IT Budget
• Manage hardware and software vendors.

Requirements:

• Higher diploma or degree holder in Information Technology or related field
• Minimum of 2 years experience in Application Support and User Training
• Experience in RDBMS such as Sybase ASA or SQL Server
• Knowledge in POS and Retail Inventory System is an advantage
• Experience in providing WAN/LAN administration and support
• Experience in administering and maintaining the Active Directory (AD) environment, including user accounts, group policies, and domain controllers
• Experience in managing and maintaining the VMWare infrastructure, including virtual machine deployment, resources allocation, and performance optimization
• Experience in configuring, monitoring, and troubleshooting UTM firewalls
• MCSE holder is preferable
• Strong interpersonal and communication skills with vendors and users from different levels
• Good command of written and spoken English and Cantonese is prefer
• Able to work independently.
• Outdoor work is required.
• Require to support shared service

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Applications are invited for the appointment of Library Specialist, Collection Management & Strategies, at SMU Libraries (Singapore Management University). We are seeking an enthusiastic, innovative and experienced professional to join our team. The position holder will support SMU Libraries' mission by assisting in the provision, management and organization of information resources at both the Li Ka Shing Library and the Kwa Geok Choo Law Library.

Requirements:

• Diploma holder in any disciplines, or Degree holder with an interest in working in an academic library setting.
• Work experiences in an academic library setting would be advantageous
• Proficiency or familiarity with Library software, e.g. Alma, Rialto, Leganto, Primo and OCLC Connexion would be advantageous
• Proficiency in Microsoft Office
• Strong communication (written & spoken) and interpersonal skills
• Ability to develop and maintain relations with faculty, staff and students
• Possess a user-focused approach in daily operations, focusing on developing and maintaining relations with all stakeholders (e.g. faculty, staff, students and vendors)
• Able to work independently on multiple tasks as well as effectively as a member of a team

• Oversee the purchase and subscription of books, media, journals, and databases to ensure timely receipt and readiness for shelving and circulation. Ensure the discoverability and accessibility of electronic resources.
• Manage bibliographic records and ensure accuracy and compliance with cataloging standards.
• Serve as the primary contact with external vendors, ensuring compliance with university procurement policies.
• Conduct general housekeeping of physical collections, support maintenance activities, update usage statistics, and assist in digital preservation.
• Assist in managing interlibrary loan services for both physical and digital materials.
• Process and monitor assigned reading lists, adhering to workflow guidelines and fair use/copyright laws.
• Support service desk operations, participate in projects and taskforces, and perform additional duties as assigned by Reporting Officer.

More details on the position is available via link: JD_Library Specialist_CMS_Jun2024 .pdf (smu.edu.sg)

How to Apply:

Interested applicants, please email your resumes with a covering letter to [email protected]. The covering letter must state the applicants' responses to the selection criteria. Only short-listed candidates will be contacted.

#LI-EH1

Seeking a mid to senior Executive to join the Payroll & Claims team.

Responsibilities

• Payroll processing and administration using SAP system
• Maintain and update payroll records, including employee data, attendance, and leave balances.
• Ensure compliance, integrity and confidentiality of payroll information. Ensure that appropriate certification and approvals are in place
• Support employees, provide assistance with payroll-related issues and concerns.
• Collaborate with the HR department on employee changes, such as new hires, terminations, and salary adjustments.
• Assist in the implementation and maintenance of payroll systems and software updates.
  

Requirements:

• At least 1 year experience in payroll processing including computation/payment of salary, annual increment, bonus, allowances and statutory contributions
• Has experience processing of at least 50 headcounts
• Have intermediate knowledge in Excel including common formulas such as Vlookup, pivot table
• Preferred Course of Studies in Business Administration or Human Resource or Accountancy or Finance
• IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g. Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous
• Knowledge of HR/Payroll software (SAP) will be advantageous

If you think you meet the above requirements and would like to apply, please send a short cover note and your resume in MS Word format to [email protected] with the following details :

• Position applying for
• Current remuneration
• Expected remuneration
• Notice period

EA License No : 06C4642 | EA Reg No : R23118801 Grace Tam

Kindly note that only shortlisted candidates will be notified.

 I partner with store teams to execute the Brand VM framework, whilst protecting best sellers and customer experience.

 I train retail teams to execute the VMD and inspect execution.

 I identify key looks on the street, adapting in store execution to deliver newness and reflect the local customer.

 I live in stores, provide feedback and implement action plans to deliver VM directives and drive sales.

 I assess store needs and use my judgement to make locally-relevant decisions that maximise sales.

 I manage and execute VM event set-ups in store.

 I deliver the monthly visual set in line with the brand plan and milestone calendar, staying disciplined to the VM directive.

 I train and coach others to deliver store presentation within the VM framework.

 I inspect execution of trade actions.

As a key member of our organisation, you will be responsible for managing and administering Payroll & Claims Services for our service partners.

• Payroll and claims for various government agencies using SAP system, ensuring accuracy and adherence to established policies and procedures
• Processing payroll, including payment of salary, annual increment, bonus, AWS, allowances and statutory contributions
• Process salaries of exit cases (including no-pay leave)
• Ensure that appropriate certification and approvals are in place
• Ensure that all pay transactions are being verified and approved by Supervisor before being processed for payments
• Billing of seconded officers for various government agencies
• Perform manual computations of overpayment cases and ensure recoveries are promptly followed up
• Process Journals and Payment Vouchers in accordance to Standard Operating Procedures (SOPs)
• Exercise independent analysis and judgement according to SOPs and recommend course of action when responding to Service Partners
• Provide excellent customer service and timely response to service partners to address their queries
• Conduct independent reviews of work processes and systems and recommend possible improvements to achieve greater efficiency and effectiveness
• Any other ad-hoc projects or tasks assigned by supervisors

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Lead Sourcing & Commodity Management Specialist (SEA)

US MNC

The Role:

• Lead the supplier selection, qualification, development, and overall supplier management, including managing the entire contract life cycle from Request for Proposal to supplier exit.
• Responsible for multiple categories of procurement to achieve variable cost productivity, cash flow, and controllership goals.
• Develops practical and innovative ways to identify and meet goals.
• Responsible for work that is less defined in scope and has the understanding and experience to execute business objectives.
• Balance strategy development with the tactical execution necessary to execute cost reduction projects through contract negotiation, process changes, and implementation of sustainable cost controls.
• Develop technical and market expertise in commodity area.
• Closely monitor supplier performance to plan and work with the suppliers to manage any required recovery plans/actions. Ensure any quality issues have the appropriate focus.
• Coordinate with factories to ensure supply meets any and all demand requirements.
• Hold weekly reviews with suppliers. Track any Red Flags that impede supplier performance and control revisions at Suppliers.
• Conduct Capacity Audits
• Environmental, Health & Safety (EHS) Compliance and Expectations:
• To ensure 100% compliance with the Safe Production Law and with company's EHS Policy,

Job Requirements:

• Bachelor degree in Engineering
• At least 5 years of experience in a Sourcing and Program Management position
• Metallic sourcing and sand casting relative experience is must.
• Experience in casting machining is a plus
• Strong communication skills
• Strong interpersonal and leadership skills
• Ability to cope with multiple complex situations daily
• Negotiation expertise is a must

Looking for enrolled/assistant nurse to work in an orthopaedic specialist clinic. Job scope includes assisting doctor in running the clinic including registration of patients, answering phone calls, clinic paperwork, assist in arranging for surgery and do wound dressing , typing case notes for doctor during consultation, etc.

Pleasant work environment. Please submit resume with description of relevant job experience.

Job Scope:

• To support business development efforts during pre-sales, implementation, and post-sales support by:

1.Providing technical expertise to internal and external stakeholders.

2.Designing and presenting ecommerce solutions for clients and partners

3.Conducting internal and external training

• Point of contact point between technology team and business / product development team technical issues/bugs.
• Able to decipher/decode merchant logs and troubleshoot.
• To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up to date.
• To work with other teams within the company for multi-country solutions
• Assist with merchant integration and support integration related queries, deciphering/decoding merchant logs and troubleshoot
• Monitor daily batch jobs and operational functions within the systems
• Manage merchant helpdesk or merchant/customer issues and maintain work with technical teams to provide visibility on the issue and resolution (including providing the RCA).
• System monitoring and SLA follow ups.

Qualifications:

• 3 years working experience in payment, retail or IT solutions vendors
• Extensive pre-sales / post –sales or consulting experience
• Experience in fintech, payment gateway would be an advantage
• API-based programming skills is an advantage
• Solid understanding of front-to-back payment processes
• Excellent client-facing, communication and presentation

Description

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Job Responsibilities:

Appraisals and Evaluations:

• Conduct thorough appraisals of jewelry items to determine their value
• Provide accurate and detailed documentation for appraised items
• Stay updated on current market trends and pricing for precious metals and gemstones

Customer Service

• Greet and assist customers in selecting and purchasing jewelry
• Provide knowledgeable and professional advice on jewelry selections
• Handle customer inquiries, complaints, and requests promptly and courteously

Sales and Marketing

• Promote and sell jewelry products to meet sales targets
• Assist in organizing and displaying merchandise in an attractive manner
• Participate in store events and promotions to drive sales

Fashion Advisory

• Achieve individual and store sales targets through effective sales techniques
• Upsell and cross-sell products to maximize sales opportunities
• Process sales transactions accurately and efficiently

Inventory Management

• Maintain accurate records of jewelry inventory, including sales, repairs, and appraisals
• Conduct regular inventory checks and audits
• Ensure the security and proper storage of valuable items

Administrative Duties

• Process sales transactions and handle cash register operations
• Maintain customer records and follow up on special orders and repairs
• Prepare and send out customer notifications for completed repairs or custom orders

Stakeholder Management

• Communicate with counterpart from London as the main liaison in regards to all jewellery related matters

Requirements

• Minimum of 2 years experience in fine jewelry background
• Proven experience in luxury fashion retail or a related field is a plus.
• GIA (Gemological Institute of America) certified is a plus
• Strong passion for luxury fashion and a keen sense of style.
• Proficient in Microsoft Excel
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic, and high-end retail environment.
• Sales-driven with a track record of meeting or exceeding sales targets.
• Knowledge of fine jewelry and diamonds

Job Role:

· Enable client activities through timely action on client requests with high precision

· Leverage leading technology tools to automate and improve efficiency

· Collaborate well with partners from various functions and come up with innovative solutions for our clients

· Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality

· Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

· University degree, preferably in banking or finance related discipline

· Several years of experience in bank operational roles, preferably wealth management related

· Keen understanding of client lifecycle processes which includes documentation, screening and static change

· Good client service mindset with excellent communication and problem solving skills

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

Additional points:

· Fresh grads with Internship exp in a Bank on the Operations side either Back office or Middle office

· People up to 2 years of exp in any Bank Ops role in Back office Or Middle office -Candidate has worked in any of the Run The Bank Process

· The candidate needs to demonstrate a level of efficiency and attention to detail while under pressure strictly adhering to timelines

· Candidates with good communications skills

Job Description

Performing different types of massages, and wellness therapies.

Communicating with guests during massages to adjust massage techniques as required.

Resolving guest complaints and reporting any accidents to the supervisor.

Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Requirements:

Relevant Massage Certificate or Diploma is a plus.

The ability to stand for extended periods.

Excellent organizational skills.

Effective communication skills.

Exceptional customer service skills.

Patience and respect.

Job purpose:

• Focus is on the development and growth of Structured Solutions loan business, while also working on structured financing transactions (TRS, repos, secured loans, etc.)
• Leading the loan origination process, from inception to closing.
• Structuring credit solutions for clients of the bank, involving discussions with clients, idea generation, documentation negotiation and client presentation.
• Work on and devise new and innovative structures, demonstrating technical knowledge and commercial judgement
• Ensure that trades and structures are efficient from a tax, regulatory and Basel III perspective, with ongoing monitoring of changes in rules and regulations
• Work closely with Legal and Operations colleagues to ensure trades are structured in a legally efficient manner and trades can be handled operationally by the bank
• Co-ordinate medium-sized projects including the necessary new product approvals, identifying resource requirements, monitoring performance against objectives and acting to ensure targets are met and products are approved
• Develop and define processes, systems and procedures ensuring standards and requirements are met and improving efficiency

Key activities:

• Focus on Asia loan franchise including deriving further business from the bank's clients. Involves travel to meet clients and building internal network to promote the business.
• Regular and active discussions with clients
• For loan transactions, participate in the necessary meetings and committees while also being responsible for document review and negotiations with clients, internal and external lawyers and other stakeholders
• Responsible for building pipeline of business and execution of that pipeline, working together with Sales colleagues
• Responsible for internal approvals process for own transactions
• Structuring for transactions to include understanding and finding solutions for legal, tax, accounting and regulatory issues
• Origination & structuring of credit derivative transactions, structured repo products, collateral lending, collateral swaps and illiquid assets (syndicated and bilateral loans) and the related hedging instruments
• Detailed understanding of Loan (LMA/LSTA/Bilateral), Credit Derivatives (ISDA), Repo (GMRA) and collateral lending (GMLSA) documentation.

Formal education:

• Educated to minimum of degree level in quantitative subject (Mathematics, Engineering, Physical Sciences, Quantitative Finance etc.), 2:1 level or above plus higher-level formal qualification in a quantitative subject (Masters, PHD or professional qualification)

Specialist knowledge (work experience, further qualification):

• Minimum of 5 years' experience working in structuring of loans and loan-related products
• Track record in delivering solutions and generating significant revenue on loan-related transactions.
• Experience with structured credit derivatives, structured repos, and illiquid asset transactions.
• Experience with structuring Islamic products would be an advantage
• As an MAS certified person, candidate will be required to maintain all necessary licences, certificates, and qualifications to perform the role

Detailed Requirements for each career level

CC-03

• Min. 5 yrs experience
• Able to handle the structuring, review and negotiation of loan documentation independently
• Liaising internally for credit approvals

CC-04

• Min. 10 yrs experience
• Independently able to originate deals from borrowers
• Responsible for internal approvals, producing term sheets, reviewing and negotiating loan documentation
• Generate new business ideas for growth

Job Description:-

 The 1 st Level Remote Support is required to provide 1 st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)

Key Responsibilities:-

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2 nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Customer Centric oriented, manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirement:-

• Min Diploma in IT related fields
• Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service
• Knowledge in Windows OS, Mac OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Timings:

Mon-Fri: 08:30 AM to 6:00 PM

Sat/Sun/PH: Need to rotate to cover alt Sat/Sun/ PH from 08:30 AM to 6:00PM.

This is a permanent role that requires you to work collaboratively with both internal and external stakeholders to support the Sales team with the entire end-to-end client onboarding process. Broadly, the role includes performing client due diligence, obtaining and verifying client documentation, name screenings, client profiling and client risk assessments.

Key Roles & Responsibilities:

· Taking ownership to follow through on new account opening requests and conduct periodic client account review

· Coordinating closely with various departments, including Sales, Risk, Compliance, Technology and Operations to ensure completeness of the client onboarding and review process

· Working with Project Managers, Vendors and Management to streamline and/or automate onboarding processes, meet new regulations, to reduce client onboarding turnaround time, and improve experience

· Servicing existing clients, managing their account requests and applications for new exchanges/products

Key Requirements:

· Bilingual in English and Mandarin (including written Chinese) preferred

· Experience with corporate KYC due diligence requirements and onboarding

· Able to work well within a team as well as independently

· Responsible with good time management skills

· 1-2 years of practical experience with relevant academic qualifications (Diploma or Degree)

Responsibilities:

-Greet and escort customers to their tables.

-Present menus and explain menu items.

-Take orders accurately and relay them to the kitchen or bar.

-Heat up/ garnish food

-Pour drinks

-Serve food and beverages promptly.

-Check back with customers to ensure satisfaction and promptly address any issues.

-Prepare and process customer bills.

-Handle payments and operate POS systems.

-Maintain cleanliness and hygiene standards in the dining area.

-Assist in cleaning of dishes

-Collaborate with kitchen and bar staff to ensure smooth service flow.

Skills and Qualifications:

-Good communication skills in English

-Ability to work efficiently under pressure.

-Customer service orientation and a friendly demeanor.

-Knowledge of food safety and hygiene practices.

Full-time/part-time can be discussed

Able to stand for long periods, and fit to carry lifting trays of food

Responsibilities:

- Actively manage and own a portfolio of enterprise-level accounts, establishing yourself as a trusted advisor and influencer.

- Develop a thorough understanding of the brand solution and demonstrate how it directly impacts customer ROI.

- Identify and capitalize on opportunities for account expansion through upselling, add-ons, and cross-selling.

- Be a website platform expert, deeply knowledgeable about its capabilities and value.

- Advise customers on their internal processes and encourage leaders to drive organizational change.

- Create and implement internal promotion programs within customer organizations to increase awareness and usage of company

- Collaborate with other team members to ensure effective account management and relay customer feedback.

Requirements:

-Fluent in English; Mandarin is a plus

- At least 2 years, preferably 4+ years, of B2B SaaS sales, account management, or consulting experience with large, enterprise-level accounts (ACV > $50-150K)

- Ability to hold strategic conversations with C-suite and senior management

- Proven track record of managing the full sales cycle, from identifying opportunities to negotiating and contracting with key stakeholders

- Previous experience in strategy consulting is advantageous

- Strong customer-facing and presentation skills, with the ability to establish credibility with executives

- Excellent written and verbal communication skills

- Positive, empathetic, and energetic attitude

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Key Responsibilities:

-Drive sales growth of company Standards' portfolio of reference materials and analytical standards.

- Identify new business opportunities within the APAC region.

- Cultivate and sustain strong customer relationships, fostering trust and loyalty.

- Grasp customer needs and clearly convey the benefits of our products.

- Collaborate with the APAC Commercial Team and report to the Sales Manager, Commercial APAC.

Qualifications:

- Bachelor’s degree in Science, ideally in Chemistry or Biochemistry.

- Demonstrated success in sales, particularly in selling products or services.

- Fluency in Korean and English is essential; proficiency in additional languages is advantageous.

- Good at communication skills and the ability to interact effectively with customers and internal teams.

- A strong team player with passion in business development.

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EA (23S1595/R23116355)

Compliance Specialist (Open to Auditors)

· Excellent Work Culture

· Hybrid – One day working from home

· Open to Auditors

· Salary Circa - $60 000 per annum plus bonus.

The Company

The company is a prominent player in the shipping industry with network of offices in international locations. They are now looking to recruit a Compliance Specialist to join their team.

The Position

Reporting to the Compliance Manager, the Compliance Specialist will play a pivotal role in developing, implementing, and updating our policies and procedures. Additionally, they will assess existing procedures to ensure the presence of robust controls. The role will entail maintaining a meticulously organized repository of policies and procedures, fostering a culture of compliance risk awareness within the group, and conducting initial sanctions screenings during vendor onboarding processes. Naturally, oversight and support of the counterparty KYC and sanction screening workflow will be essential responsibilities.

The Person

To excel in this position, candidates should ideally possess a minimum of 2 years of experience, preferably acquired from roles in Compliance, Internal Audit, or External Audit. Strong interpersonal skills, autonomy, and the ability to collaborate effectively with various stakeholders are key attributes we seek in candidates. The company offers good work life balance, an excellent work culture and one day of working from home.

Job purpose:

As a Director in Structured Export & Trade Finance (m/f/d) based in Singapore, you are the central point of contact at Commerzbank for origination, structuring and execution of export finance transactions for the Asia-Pacific region.

You have several years of experience in export finance within the Asia-Pacific region and you have established contacts with representatives of ministries, banks and corporates in the Asian market.

In your new role, you focus on developing business opportunities for export finance transactions in selected Asian-Pacific countries and maintain regular contact with the relevant stakeholders, including Asian Export Credit Agencies. You work closely with our regional offices in Asia and jointly explore market and product developments.

You originate transactions, secure mandates and together in a transaction team, you lead as Transaction Director the structuring and execution of ECA covered financings. This includes coordinating relevant internal and external stakeholders, preparing documents for transaction-specific decision-making processes, and coordinate loan agreement and insurance documentation.

Key activities:

• Act as a Transaction Director with SETF franchise to originate, structure and execute financing transactions under ECA covered scheme to mainly emerging market borrowers across Asia.
• Maintaining and developing relationships with Asian borrowers, Exporters and Export Credit Agencies.
• Manage the internal approval process efficiently and effectively, maintaining a good reputation towards credit.
• Assist SETF Management in developing and implementing strategies for growth in the region.
• Work across client groups to ensure the best outcome for our clients and the bank.
• Facilitate and maintain open and collaborative communication within the tea.
• Ensuring strict compliance with the Bank's policies and procedures, being the first line of defence of the bank.

Formal education:

• Degree in economics, business administration or a similar qualification

Specialist knowledge (work experience, further qualification):

• Extensive knowledge of and several years of practical experience in export finance in Asia and with Asian Export Credit Agencies
• Dealing safely with representatives of ministries and banks
• Deep understanding the regulatory challenges in corporate and bank financing in emerging markets (e.g. sanctions, KYC requirements, Basle regulations) as well as experience in the risk analysis of international borrowers
• Professional appearance
• Strong success and performance orientation
• Intercultural understanding and willingness to travel
• Team Player
• Excellent English language skills; additional language skills are beneficial

Job Description:-

Enable client activities through timely action on client requests with high precision

· Leverage leading technology tools to automate and improve efficiency

· Collaborate well with partners from various functions and come up with innovative solutions for our clients

· Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality

· Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

· University degree, preferably in banking or finance related discipline

· Several years of experience in bank operational roles, preferably wealth management related

· Keen understanding of client lifecycle processes which includes documentation, screening and static change

· Good client service mindset with excellent communication and problem solving skills

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

Additional points:

• Fresh grads with Internship exp in a Bank on the Operations side either Back office or Middle office.
• People up to 2 years of exp in any Bank Ops role in Back office Or Middle office - Candidate has worked in any of the Bank Process
• The candidate needs to demonstrate a level of efficiency and attention to detail while under pressure strictly adhering to timelines
• Candidates with good communications skills

Mandatory skills: Investment Banking(CLM)