1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

We are seeking an experienced Talent Acquisition Manager to lead our recruitment operations, drive efficient talent acquisition processes, and manage relationships with external recruitment vendors. The ideal candidate has a proven track record in talent acquisition operations, vendor management, and strategic hiring initiatives, bringing a data-driven approach to identifying, attracting, and retaining top talent.

Key Responsibilities:

1. Talent Acquisition Operations

o Develop, implement, and optimize end-to-end recruitment strategies and processes to ensure a seamless candidate experience and a timely hiring process.

o Oversee applicant tracking system (ATS) functionality and maintenance to ensure accurate data capture and reporting on hiring metrics.

o Monitor key recruitment metrics, including time-to-hire, cost-per-hire, and quality of hire, and use insights to drive continuous improvement.

o Collaborate closely with hiring managers to understand current and future hiring needs and align recruitment strategies accordingly.

o Ensure compliance with local, state, and federal regulations in all hiring processes.

2. Vendor Management

o Establish and manage relationships with external recruitment agencies, job boards, and other talent vendors to ensure high-quality service and optimal costs.

o Negotiate contracts with vendors and regularly evaluate vendor performance, ensuring that service level agreements (SLAs) are met.

o Conduct periodic vendor audits to assess performance, pricing, and quality, and implement corrective actions when necessary.

o Develop strategies for utilizing different sourcing channels, including agencies, job boards, and niche recruitment services, to maximize talent pool access.

3. Strategic Talent Acquisition Initiatives

o Lead talent acquisition projects, including employer branding, diversity recruitment, and proactive talent pipelining, to support long-term business goals.

o Analyze market trends and competitor hiring practices to ensure competitive positioning and innovation in talent acquisition efforts.

o Partner with HR leadership and other stakeholders to build an employer value proposition that resonates with candidates and supports our commitment to diversity, equity, and inclusion (DEI).

4. Team Leadership and Development

o Manage and mentor a team of recruiters, providing guidance, performance feedback, and development opportunities.

o Foster a collaborative, high-performance culture within the talent acquisition team, encouraging the use of best practices and continuous learning.

o Lead team meetings and provide regular updates to senior leadership on hiring progress and talent acquisition challenges.

Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree or HR certification is a plus.

• Experience: Minimum of 10 years in talent acquisition, with at least 2 years in a management or lead role.

• Technical Skills: Proficiency in applicant tracking systems (ATS), vendor management platforms, and HR analytics tools.

• Soft Skills: Excellent communication, negotiation, and interpersonal skills, with strong project management abilities.

• Industry Knowledge: Familiarity with trends and best practices in talent acquisition, vendor management, and employer branding.

• Strategic Thinking: Ability to think strategically and operationally, balancing big-picture goals with tactical execution.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

The Opportunity

• Adecco is partnering our client, one of the world's largest organisation in the FMCG industry
• This is an exciting opportunity to be creating some interesting content (digital, shopper, social) content for one of the biggest brands in the world!
• Monday - Friday/8.30am – 5.30pm (Hybrid work arrangements!)
• Central
• Salary: Up to $11.5K
• 1 year contract

The Talent

• Minimum 5 years’ experience working within marketing, advertising, brand communications, or strategy roles.
• 
  
• Experience working in cross-functional and cross-geographical teams is preferred.
• Proven ability to effectively lead the execution of multi touch point and/or multi market IMX programs.
• Great interpersonal skills to manage internal and external relationships.
• Ability to manage complex timelines and multiple stakeholders including agency partners.
• Ability to manage resources for maximum efficiencies and return on investment.

Job Description

• Responsible for the creation and delivery of high-quality strategy, idea, concepts and final creative material for the Brand/Platform Creative Content plan.
• Responsible for the progress of Brand/Platform Creative Content plan through the relevant stages and gates of Marketing Factory, partnering with the relevant marketing team members in the preparation of the final recommendations presented for decision at each gate.
• Work with key stakeholders to create briefs and lead agency briefings.
• Manage the development of exciting Core Creative Ideas for Regional Brands and local brands, anchored on consumer insight.
• Communicate strategy and the ‘job to be done’ in a clear and compelling way which results in great creative work.
• Management of all stakeholders as defined by the project (incl. sourcing all Feedback and the full stewardship of the Creative Content Project through any/all Marketing Factory Gates.
• Good understanding of current and future business needs so that creative work can be developed to help achieve commercial outcomes.

Next Step

Prepare your updated resume, send to the following email:

[email protected]

*Only shortlisted candidates will be contacted*

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

[Job ID: 766341]

Responsibilities:

• Take ownership of the Organizational Risk Management processes to identify and highlight potential high-risk areas for the management team.
• Review documents related to outsourcing and third-party management, including policies, procedures, manuals, and outsourcing registers, to ensure compliance with the new MAS outsourcing Notice and Guidelines.
• Facilitate and support the outsourcing process and framework, ensuring alignment with MAS Outsourcing Guidelines, including the consolidation of outsourcing reports for MAS.
• Assist other departments with new and periodic reviews of third-party management.
• Support the establishment of a New Product Committee to evaluate and review new products or business initiatives.
• Review and maintain the BCM framework to ensure adherence to regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from various business units.
• Plan, coordinate, and conduct BCP testing, including call tree exercises.
• Support the completion of the Residual Risk Assessment by collaborating with business units to identify key risks and controls, evaluate inherent and residual risks, and create mitigation plans as necessary.
• Identify and assess significant operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committee and Operational Risk Committee meetings for risk assessment exercises, ensuring action plans are in place for identified key risks.
• Maintain and develop a framework to manage environmental risks in accordance with regulatory expectations, coordinating with relevant departments.
• Assist and support the Head Office in all organizational and operational risk administration and project deliverables.

Requirements:

• Minimum of 4 years of relevant experience, particularly with hands-on involvement in outsourcing and BCP management, within organizational or operational risk management in financial institutions.
• Proficient in Microsoft Excel.
• Basic understanding of financial markets and risk processes, including risk reporting and post-approval monitoring.
• Solid understanding of the risk management process and experience in implementing process controls. Demonstrated experience in applying these methods effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Duty Manager

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Lead and drive business growth and achieve sales revenue targets.
• Develop and implement comprehensive sales and marketing strategies to maximize market penetration and increase brand awareness.
• Manage key accounts and build strong relationships with clients and partners.
• Collaborate with internal teams to ensure alignment of sales and marketing efforts with business objectives.
• Monitor market trends and competitor activities to identify opportunities and stay ahead of industry developments.
• Analyze sales and marketing data to measure performance and identify areas for improvement.
• Lead and mentor a team of sales and marketing professionals to drive performance and achieve targets.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Sales & Marketing, Business Administration, or equivalent.
• At least 3 – 5 years of sales/ business development experience from hospitality industry.
• Candidate with prior experience in handling corporate/ MICE account will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Admin Office Manager

Salary: $5,000 -$6,000

Working Days: Mon to Friday (8am to 5pm)

Working Location: Penjuru Lane (Transport provided @Jurong East)

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft company's policies, regulations, rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Possess legal knowledge and liaise with lawyers when required.
• Fully in charges the administration department and manage administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.
• Manage vehicles and drivers for the company.
• Provide backup support for colleagues in IT and HR positions.
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

- Permanent

- Up to $6500

- Monday – Friday (9.00am – 6.30pm)

- Novena

Performance Objective:

To manage and lead 10-12 Sales Team in telemarketing GI products (Critical illness, Hospital, Accident plan) to generate sales revenue.

Key Accountabilities:

• Achieve or exceed monthly sale target by the management.
• Train, coach, guide & and motivate team to achieve their monthly sales target
• To prepare & ensure accuracy of reports at all times
• Achievement of daily/weekly/ monthly targets and all KPIs set by Management
• To perform the duties assigned as a Duty Floor Manager (DFM)

Team Manager Duties:

• Send daily/interim sales update to the management team at the end of each production day.
• Email daily sales to Division Head.
• Conduct daily morning briefings (e.g. product updates, revised underwriting etc).
• Checking of all sales files for (for any missing info to export to UOI/occupation or industry query).
• Call calibration- sharing of Quality call award winner’s call as best practices.
• Conduct (Daily briefing/sharing session) to update Sales and KPI run-rate to the team.
• To ensure all compliance requirements are met.
• Review and coaching of agent’s call. Document and identify the gap for improvement.

Monthly Duties / Reports:

• Prepare Agent Sales Report for management monthly sales review
• Campaign/Daily sales report analysis to come up with strategies to boost sales.

Ad-hoc Duties:

• Prepare & update agent performance for contract renewal or appraisal.
• Send email to UOI/admin regarding withdrawal/additional sale for the team.
• Attending to miscellaneous requests (checking of Cx’s details/photocopy etc.)

Period:

• Permanent

Location:

• Novena

Salary:

• Up to $6,500

Working hours:

• Monday – Friday (9am – 6.30pm)

Requirements:

• Min Diploma/ Degree
• Min 3 – 5 years of experience in managing sales team

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

Responsibilities:

• Lead and achieve sales, gross profit, and income targets for assigned categories by monitoring market segment trends, creating strategies to increase market share, and planning actions to address competition.
• Establish and execute effective inventory management practices to ensure an optimal product mix that aligns with customer needs, while also minimizing shrinkage.
• Design and implement promotional campaigns that generate excitement and drive additional sales in stores.
• Create and execute placement and planogram strategies that enhance category turnover and positively influence customer purchasing behavior.
• Supervise the execution of category strategies and oversee the development of private label or house-brand products.
• Build strong relationships with business partners and stay informed about consumer behavior, market dynamics, and industry trends.
• Adapt to a fast-paced environment by consistently reviewing market and industry trends to optimize the product mix for target customers.
• Formulate and implement a competitive pricing strategy that offers value to our customers.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• With experience in Secure Socket Layer is preferred.
• Location: Central

Responsibilities:

• Lead the SSL Sales Support team
• Responsible in driving sales and maximizing revenue opportunities for Secure Socket Layer (SSL) and other security products in various industries
• Forging new business relationship, maintaining existing business relationships and ensure high levels of client satisfaction with accountability and follow up
• Involve in ad-hoc projects that will give exposure to individual portfolio
• Preparing and delivering of technical presentation and demonstrations, manage the customer’s expectations as well as sales/technical enquiry
• Supporting pre-sales and post-sale activities
• Obtaining and defining customer requirements, leading any account management activities and continuously obtaining market intelligence to identify new business opportunity, as well as strategic and channel partnership opportunities
• Perform multi-task writing assignments such as writing consulting reports, proposals, research documents, business management manuals and marketing documents

Requirements:

• Diploma or Polytechnic graduate in Computer and/or Information Technology, Sales and Marketing with at least 3 years relevant work experience
• Good organizational skills to coordinate all aspects of sales administration
• Customer oriented with good communication skills
• Well organized, positive attitude, proactive and self-directed, able to perform with minimal supervision and also a team player
• Excellent written, verbal communication, presentation and negotiation skills
• Able to commence work immediately or within short notice

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Duty Manager

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Responsible for the supply and demand planning activity within the SEA region.
• Identify appropriate planning categories for the varied portfolio.
• Create timely trend analyses, insights and business recommendations.
• Carry out regular risk assessment for the demand and supply planning functions.
• Monitor and review any gaps in the performance of a portfolio of suppliers and recommends improvements by suppliers to better meet demand requirements.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 5 years of experience in Supply Planning function in the Manufacturing industry of Marine/Defence/Aerospace.
• Excellent leadership and organizational skills.
• Proficient in MRP system and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Title: Sales Manager (ID1605)
Location: Jurong East
Working Hours: Mon to Fri, 8.30am to 5.30pm
Salary: $5000 - $7000
Benefit: 14 days Annual Leave, AWS and Variable Bonus, Yearly increasement

Job Description
• Actively approach potential clients through cold calling (by phone, online, and face-to-
• face).
• Build and maintain strong customer relationships.
• Present products and services to prospects and clients.
• Generate new business and sales opportunities in the assigned region/sector.
• Prepare quotes and negotiate contracts and terms.
• Processing orders and coordinate with factory delivery according to contracts.
• Achieve and exceed set sales targets.
• Supporting Sales Manager in prepare quotes and order processing.
• Identify market trends and customer needs and respond to them.
• Collaborate with internal teams to meet customer requirements.

Requirement:
• With tertiary education, such as Engineering, Sales, or Business Administration.
• 2 to 5 years of experience in a commercial role, such as salesperson, sales support,
project executive or customer advisor.
• Able to travel occasionally.
• Experience in a technical environment is a plus, and affinity with technology is essential.

- Permanent

- Various locations

- Up to $4,500 + Commission + $300 Transport Allowance

- 5.5 days work week (must be prepared to work on weekends for branch working hours)

Responsibilities:

• Serve the individual retail customer and advise them on various personal banking and financial products and services offered by the bank
• Engage customers through branch banking touch points, tele-appointments, and/or outreach programs
• Provide holistic financial planning advice to the customers and identify suitable financial solutions offered by the bank to meet their financial goals
• Have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting business
• Conduct yourself professionally and deliver service standard as prescribed by the Bank service values
• Achieve a balanced scorecard set by the company

Contractual Period:

• Permanent

Location:

• Various Locations (Will be allocated depending on business needs, nearest to your place)

Working Hours:

• 5.5 days work week (must be prepared to work on weekends for branch working hours)

Salary:

• Up to $4,500 + Commission + $300 Transport Allowance

Requirements:

• Possess a diploma/ degree in any discipline
• Sales driven, willing to travel and work on a flexible schedule that includes weekends
• Possess sound financial knowledge
• Has a passion for banking and wealth management
• Excellent communication and listening skills
• Confidence and Presentation skills
• Ability to explain complex information clearly and simply

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

Are you a Financial Crime Compliance professional with 2–5 years of experience in the banking sector, seeking rapid career progression and diverse exposure?

My client is an established insurer, looking for an Anti-Financial Crime Assistant Manager to join their team.

Responsibilities:

• Perform documentation and analyses on Financial Crime Risk Management, and conduct MI for local and regional stakeholders.
• Prepare materials used in the monthly local Risk Forum and assist in upcoming audit inspections.
• Conduct customer case reviews and ensure all accounts go through required CDD controls.

Requirements:

• Skilled in Anti-Financial crime knowledge e.g. CDD, KYC within the banking space
• Proficiency in Excel function
• Ability to work in fast-paced working environment

Perks:

• Competitive package
• WFH arrangements

Contact Jeanie at +65 6351 6993 or [email protected] to be shortlisted immediately.

Job Description:

• Develop detailed project plans, including scope, timelines, resource allocation, and budgets.
• Define project objectives, deliverables, and success criteria.
• Coordinate and manage project activities to ensure timely and successful completion.
• Provide regular updates on project progress, risks, and issues to stakeholders and senior management.
• Facilitate meetings and presentations to review project status and address any concerns.
• Lead and mentor project teams, including automation engineers, analysts, and other relevant personnel.
• Oversee the design, development, and implementation of automation solutions.
• Identify potential project risks and develop mitigation strategies.
• Develop and manage project budgets, including tracking expenses and ensuring cost control.
• Implement quality assurance processes to ensure that automation solutions meet established standards and requirements.
• Maintain comprehensive project documentation, including project plans, status reports, and technical specifications.

Job Requirements:

• Min Degree in Engineering, Computer Science, Business Administration, or a relevant discipline
• Proven experience in project management, with a focus on automation or technology projects.
• Strong understanding of automation technologies, methodologies, and best practices.
• Relevant certifications (e.g., PMP, Six Sigma, or similar) will be a plus.

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

• Plan, implement and monitor the care process, referral and follow-up workflow.
• Provide supervision to the team to provide care and support, in alignment with the overallprogramme objectives, adhering to the relevant ethical and legal guidelines.
• Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
• Responsible for establishing the network with other stakeholders like community partnersand/or related agencies to build collaborative partnerships and better facilitate care andsupport for clients and caregivers.
• Establish and review work and communications workflow including identification, referraland escalation work processes as well as the development/update of the servicemanual.
• In charge of the analysis and review of the collated data, and monitoring of the team'sprogress and performance.
• Ensure programme data and documents are kept and maintained, in accordance to theprogramme requirement, as well as the prevailing personal data protectionand security guidelines.
• Oversee the training and professional development of the team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model.
• Other ad-hoc assignments at the discretion of the Department Head

Qualifications

• Min Bachelor's Degree preferably in Social Work/Psychology/Sociology/Gerontology/Counselling
• Minimum 3 years' experience in community healthcare settings in Singapore

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Job order :443746

What You’ll Be Doing:

Strategic Sales & Marketing:

• Split your focus evenly between new client acquisition (50%) and account management (50%).
• Dedicate 90% of your role to sales activities, with 10% driving impactful marketing initiatives.

Regional Leadership:

• Take charge of our Singapore sales and marketing operations while coordinating with teams across the Asia Pacific region, including Vietnam, Thailand, Malaysia, India, and Indonesia.
• Lead monthly sales reporting and client servicing for regional alignment.

Client Relationship Management:

• Provide exceptional service to key accounts while identifying opportunities to expand the client base, especially in emerging markets.
• Foster long-term partnerships that enhance client satisfaction and loyalty.

Promoting Excellence:

• Represent the company at exhibitions and events to showcase cutting-edge products and solutions.
• Conduct insightful trend analyses to support data-driven decisions that elevate product performance and market positioning.

Sales Growth:

• Be the driving force behind sales growth across the Asia Pacific region, contributing to increased market share and business success.

What We’re Looking For:

• At least 3 years of sales experience in the flavor or fragrance industry.
• Proficiency in Mandarin to effectively engage with Mandarin-speaking clients.
• A willingness to travel regionally to meet and collaborate with clients.
• A self-motivated, results-driven attitude to meet and exceed sales targets.
• Experience representing companies at exhibitions and events to promote products and build brand recognition.

We value every application, and while only shortlisted candidates will be contacted, all profiles will be retained in our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

We are looking for a highly skilled Technical Program Manager (TPM) with a passion for collaborating with multidisciplinary, global teams to bring innovative immersive technologies to life in a dynamic environment. This role is inherently cross-functional and requires expertise in leading technical software initiatives, program management, effective communication, and strong leadership to influence and align stakeholders.

As a TPM, you will play a key role in structuring programs and projects that align with roadmaps, ensuring cross-functional prioritization, establishing detailed execution plans, and overseeing end-to-end delivery with clear and transparent communication.

Key Responsibilities:

• Independently manage complex, cross-functional program plans (including requirements, milestones, and schedules) across a matrix organization involving engineering (software), product, user experience, and content teams.
• Collaborate with internal teams and external partners to develop and execute detailed plans, ensuring on-time delivery of product milestones.
• Monitor, analyze, and communicate progress towards partnership goals while addressing challenges proactively.
• Build and execute technical roadmaps by identifying dependencies, constraints, and risks, and developing mitigation strategies to ensure smooth delivery.
• Facilitate challenging conversations with cross-functional teams to drive alignment and achieve outcomes.
• Represent the organization in external client meetings to foster collaboration and alignment.
• Regularly communicate program planning, status, risks, and issues to stakeholders, translating complex updates into clear and concise messages for both program stakeholders and executive leadership.
• Contribute to the establishment of best practices for technical program management by designing and implementing scalable processes to enhance team efficiency and effectiveness.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related technical field.
• With 5+ years of experience in the technology industry as a technical program manager or engineering manager, leading software and/or hardware development initiatives.
• With 3+ years of experience working on complex media or entertainment products, including Unity on Android devices.
• Background in entertainment or media, with a focus on complex product development.
• Experience in developing MR/VR software products is highly desirable.
• Proven ability to lead cross-functional teams through the software development lifecycle, driving technical maturity and delivery.
• Strong skills in task prioritization, managing multiple projects concurrently, and meeting deadlines.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

JD:

As the overall in-charge of the clinic, you are responsible for the management of a multi-disciplinary specialist clinic offering coordinated care services from various disciplines.

You will manage teams to uphold nursing and service quality standards, patient care and experience, as well as the overall integrated co-ordination of services to build a culture of CARE to support our patients' needs.

PRIMARY RESPONSIBILITIES

• Ensure the smooth daily operations of the clinic and Day Surgery Operating Theatre (DSOT) by putting in place an effective and efficient system to manage patients.
• Oversee the documentation of all procedures/processes and ensure that they are in line with MOH directives and requirements for all relevant licenses, as well as any Company’s SOP.
• Plan and manage clinic and DSOT roster, inventory levels, and upkeep of equipment, according to expected patient turnout, to ensure sufficient manpower, supplies and services for each day’s operations.
• Implement an effective appointment management system and monitor performance.
• Ensure that the department adheres to all internal controls and standard procedures.
• Maintain a high standard of clinical and service quality and attend to customer feedback and complaints promptly and completely. Report on corrective and preventive actions.
• Identify areas of improvement and work with the Head of Department in executing the initiatives.
• To work closely with the Head of Department, the team of medical doctors, nurses, other allied health professionals, and patient service officers, for matters of clinical standards and safety.
• Ensure drug orders/ inventory and medical records, theatre supplies, and equipment maintenance are all in order.
• Responsible for the management and maintenance of the facility premises and its contents.
• Provide feedback about the purchase of products and services supplied by vendors to assist in vendor evaluations.
• Maintain quality medical records within the statutory required retention period through proper identification, filing, storage, maintenance, and disposition of records.
• Evaluate and update risk assessment for the Centre.
• Any other duties as assigned

Requirements

• At least 5 years in a healthcare clinic setting, with at least 2 years in a similar capacity with supervisory experiences
• Experience as nurse (Senior Staff Nurse I equivalent) with at least 2 years in operating theatres
• Competent in endoscopy, colonoscopy procedures

Office hours, 5.5days

$6K to $8K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Duration: 2 years

Location: One North

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Project Master Data Creation & Maintenance

• Create and maintain SAP master data for grants and funds (e.g. WBS, fund, cost centre) in a timely manner upon request from stakeholders and in accordance with SOPs
• Verify the completeness and accuracy of supporting documents provided by stakeholders.
• Liaise with stakeholders to resolve any discrepancies in master data or documentation.
• Perform closing and re-opening of project codes timely as required to facilitate operations.
• Perform checks on master data, flagging exceptions for follow-up and resolution.
• Ensure projects/grants documentation (e.g. Letter of Awards, variation approvals) are well organised and maintained.

Management Reporting

• Prepare monthly management reports to Management and supporting entities
• Prepare ad hoc financial reports and analysis as requested by management.
• Undertake additional ad hoc tasks as required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Who you are:

You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

To you, clients come first (and we like that).

Your background:

• You have a Bachelor's degree from a recognised university or a diploma from a local polytechnic.
• You are interested in financial planning or wealth management. Prior work experience is not a requirement.
• You enjoy interacting with people, are a good communicator and able to conduct yourself professionally.
• You are willing to work on a flexible schedule that includes weekends.
• Candidates with more years of relevant financial advisory experiences will be considered for Senior Wealth Planning Manager or Deputy Team Head job position.

What we offer:

• We offer attractive remuneration and a comprehensive benefits package.
• We also have a recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.
• We will provide you with structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• We have digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Ready to apply? Take the next step.

• Click on the link below to apply and receive an email notification from our AI Chatbot, JIM within 2 hours.
• Interact and complete the mandatory assessments on JIM.
• You will be invited for a face-to-face interview with our Branch Manager and HR if you are shortlisted.

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates

The Underwriter – C11 is an intermediate level role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Interface with and support bankers in underwriting requests for commercial credit extensions for new and existing clients with ownership responsibilities for sound credit decisions and compliance with internal procedures/credit risk policy guidelines and standards.
• Prepare a detailed written credit summary of commercial applicants requesting credit by analyzing the business, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision.
• Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information.
• Perform credit and personal financial statement analysis on individuals, guarantors, and co-borrowers in order to assess repayment capacity based on cash flow statements, tax returns, and statements.
• Perform industry and geographical research and other due diligence as needed.
• Maintain a solid understanding of Citibank products and services - within Small Business/Commercial Banking and the broader organization.
• Maintain compliance with Citibank credit policies/practices and regulatory policies, to ensure business unit is in adherence to the above and receives satisfactory ratings from internal and external auditors.
• Other duties as required to support business unit and company goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience
• Degree in Quantitative Fields such as Economics, Engineering, Operations Research, Business Finance, or Mathematics.
• Previous experience in credit risk management or equivalent training and experience preferably in the financial services industry.
• Ability to apply credit and risk principles toward business goals.
• Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency.
• Must be highly organized and able to work in a fast-paced environment managing multiple projects and possess effective.
• Interpersonal, organizational and analytic skills.

Education:

• Bachelor's/University degree or equivalent experience

Candidate needs to assist Director/Manager in preparing MS Excel presentations, to do interactions with different departments and Mandarin speaking stakeholders to gather data.

* Experience in Advanced Excel tool

* Good experience in reports preparation and presentation to seniors

* Good to have PowerBI, Tableau User Level experience

* Good communication skills

* Need to report to Senior Manager/Director

Location: North, Singapore

Experience: 2-4 yrs

Domain: Electronics (not mandatory)

Mode: 1 Years contract under us, extendable

Monthly Salary: around S$ 3500-3800 + 1 month retention bonus will be paid along with 12thmonth’s salary

Interview rounds: 1 or 2

Availability: Immediate – 30 days