The Role

This position will be based in the IT Department and provide SAP system support and end-user training, including data migration and assign helpdesk tickets within Level 1 SLA time.

Job Responsibilities

• Provide ticket support to end-users globally for S4 Hana
• Provide change request and BAU support across 13 markets
• Provide Company code creation, testing, bank account creation and Trading partner creation
• Participate in projects like Multibank Connectivity , Entity management , Poland/NL DRC, SAP implementation, Tax platform and Statutory invoice projects for Malaysia , Japan , China , India.
• Willing to play an active role in new projects - change management of approval process to digital platform.

Job Requirements

• Bachelor’s Degree, in Computer Science/IT related to degree.
• Minimum 5–6-year Techno-functional experiences which include 2-3 year of SAP ABAP experience with SAP FIORI
• Have good knowledge in ABAP Object Oriented Programming (OOP)
• Good experience in FIORI/SAPUI5 on S/4 HANA
• SAP Certification is advantages.
• Good experience in SAP ABAP ODATA Service on S/4 HANA
• S4 FICO experience able to do company code creation end to end setup, unit testing.
• Experience on UI path will be added advantage
• Vietnamese language is preferred to communicate with the regional teams.

Responsibilities:

• Responsible to identify the need, follow through product’s requirement and specifications at the right quality.
• Responsible to source, negotiate, purchase, monitor, manage and improve require delivery time at a cost-effective saving ways.
• Assist and support to spear head on all cost saving and reduction program and activities.
• Expedite, including and not limiting to interface with local and overseas suppliers for any contractual agreement and urgent requirement.
• Establish and maintain communication, working closely with internal customers to meet tight timeline.
• Pre-qualify, evaluate and assessed suppliers‘ performance to meet company’s requirements.
• All other procurement activities including of price calculation, discounts or freight charges prior to generate and process purchase orders, follow up with good credit terms negotiation and application, resolution of invoicing discrepancies from suppliers, and maintaining of Approved Vendors List.
• Maintain and updates all related documents and data that will support procurements activities and management administratively, conformity, legality and commercially.
• Additional responsibilities and job scope to be assigned from time to time by immediate superior.

Requirements:

• Min. of 2 year working experience.
• Knowledge of computer software application. E.g. word, excel.
• Able to handle General Administration.
• Strong interpersonal skills and hands-on, positive work attitude.
• Technical knowledge will be an advantage.

Income Insurance was established in 1970 and is Singapore’s leading composite insurer, offering products and services that serve the protection, savings and investment needs of different life stages and for all segments of society. Income’s innovative, data-driven and omni-channel approach puts us at the forefront of customer-centric solutions that meet rapidly evolving needs and empower better financial well-being.

We are committed to create a positive social impact through our products, services and people. Today, we insure close to 1.7 million lives in Singapore across life, health and general insurance. Our financial strength and diversified investment portfolio are reflected by our strong credit ratings which underpin the delivery of our commitment to customers.

At Income, our customers are at the heart of our business. We believe in delivering value and a positive difference to the people we serve. To us, this is what makes us different.

As a General Insurance (GI) Specialist, you will be the subject matter expert to share the importance of protective insurance and sound financial planning to customers through phone; and recommending suitable policies to address the needs of the individuals and their families. Through effective communication skills, persuasive techniques, and a genuine passion for our products, you will identify opportunities to engage clients, and close deals over the phone. Your ability to meet and exceed sales targets will directly impact our company's success, making you an integral part of our thriving team.

You will be required to:
• Call prospects from provided leads, introducing our product offerings.
• Build and maintain a strong pipeline of potential clients by actively following up on leads, engaging in productive conversations, and nurturing relationships.
• Employ consultative selling techniques to understand customer needs, address concerns, and present tailored solutions that align with their objectives.
• Utilize persuasive communication skills to effectively overcome objections and close sales, ensuring a high conversion rate
• Continuously seek personal and professional development opportunities to enhance sales skills and contribute to a positive team environment.

To join us as a GI Specialist, you should have:
• Previous experience in telesales, inside sales, or a similar role, preferably in the banking/financial sector.
• Proven track record of consistently meeting or exceeding sales targets.
• Outstanding communication skills with the ability to build rapport and establish trust with potential customers.
• Strong persuasive selling skills, with the ability to handle objections effectively and close deals.
• Self-motivated and Results-oriented mindset, driven by a desire to succeed and contribute to the growth of the company.

We offer competitive compensation packages, including a base salary and attractive incentives, along with comprehensive training and ongoing support to help you excel in your role. Join our dynamic team and embark on a rewarding career !

If you are looking to make an impact, apply now and take the first step towards an empowering and fulfilling career with Income.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Collect and gather data from internal and external sources, including databases, spreadsheets, APIs, and other data repositories
• Ensure the accuracy, completeness, and integrity of data by performing data validation, cleansing, and normalization procedures
• Collaborate with stakeholders to define data requirements, objectives, and key performance indicators (KPIs) for analysis
• Analyze large datasets using statistical and data analysis techniques to identify patterns, trends, and correlations
• Design and create reports, dashboards, and data visualizations using data visualization tools
• Prepare and deliver regular reports and presentations to communicate findings, insights, and recommendations to management and cross-functional teams
• Manage and update databases, data warehouses, and data repositories to ensure data accuracy, consistency, and accessibility

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

The Network Specialist will plan, design and build the robust, steady and secure corporate network that meet the new business needs defined by SIM's vision. The two key considerations are: High availability inter-networking, Easy accessibility connection. The incumbent will help maintain and operate SIM’s Campus network services covering end user computing, infrastructure, services, cybersecurity and critical applications, as well as help automate operational network services covering unified network management and inventory management.

• Manage the IT Services at SIM to meet the SLAs and expectations of all SIM Stakeholders including SUSS.
• Understand, plan, design and execute the enhancements or expansion of IT Services to the growth and change in direction of SIM businesses. Examples: 1) Implement Network and network security products, platforms, software, hardware or appliance-based solutions. 2.) Unify networking with better control. Be it LAN, WIFI, 5G, IOT, etc.
• Understand, plan, design and execute enhancements and maintenance of Network Infrastructure to ensure reliability, security and service levels are met.
• Maintain network security across the enterprise’s global infrastructure deployments analyse network security threats. Monitors organization’s network for security vulnerabilities and investigates occurrences of violations.
• Develop new skills within IT Services by working with the people to ensure new technology/approaches are implemented to force the pivoting of skills.

Requirements

• Bachelor’s degree in Network Engineering and/or Computer Engineering/Science, Information Technology or related discipline.
• Candidates should possess 5 years working experience in network engineering with L2-L3 network Experience. Exposure to security, support and operations of sizable enterprise and cloud infrastructure with in-depth hands-on knowledge of security practice.
• Understand and have experience in network-based systems, security infrastructure, security policy orchestration and network automation tools will be an added advantage.
• Experience in IP Router, Huawei POE Switch, Ivanti VPN, IPsec VPN tunnelling, Fortinet/Juniper/Cisco Firewall security management.
• Experience in WIFI Control Tower Management and High availability management.
• Familiar with Network Access Control Concept and Radius management.
• Knowledge of ITIL would be helpful.
• Open to flexible schedule, including night and weekend employment.
• Familiar with open source and other tools for monitoring, troubleshooting, and performance analysis.
• Troubleshooting L2-L3 protocols and technologies, including IPSEc, DMVPN, BGP, OSPF, VPC, QoS, 802.1x, LDAP and other TCP/IP Networking related issue and continue enhancing reliability.
• Knowledge on HP Clearpass authentication or relevant radius authentication measure
• Knowledge of VPN management and Zero Trust Network Access ZTNA solution
• Knowledge of Fortinet/Juniper Firewall or relevant firewall setup.
• Knowledge of Huawei Wifi and Switching setup troubleshooting skill.

Job Summary:

The successful applicant will support the PE teachers in the teaching process in order to attain educational excellence. Demonstrating a positive attitude towards the teaching process, they will communicate, liaise and develop sound relationships with children, teachers, parents and colleagues to enhance learning. They will support PE lessons, and lead groups of children in the swimming pool.

This role reports to Head of Infant School through the Head of PE (Infant School).

Requirements:

• A professional or educational background in PE or sports coaching will be an advantage, with relevant qualifications and at least two years’ experience
• Previous experience of working with children is essential
• Being a confident swimmer is a must, whilst experience in cycling and indoor climbing is advantageous
• Excellent command of English, organisation and communication skills
• Sound Microsoft Office knowledge; proficient computer usage
• Positive, enthusiastic and mature individuals who enjoy working with children and teachers

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week with school holidays entitlement. Interested applicants, please email with an application letter and detailed resume, stating your current and expected salary, and contact number to [email protected]. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

Closing date for applications is Friday, 12 April 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Job Summary:

The appointee uses their knowledge of teaching and learning, and the values of the School to contribute to children’s progress in learning through planning organising and creating resources and providing support to the children and their teachers.

The role reports to Head of Infant School through Head of Learning Support (Infant School).

This is a temporary position for 3 months (August to November 2024).

Requirements:

• Minimum Diploma/Degree holder preferably in the relevant discipline
• Minimum 2 years of relevant teaching experience
• Previous experience of working with children is essential, preferably children aged 3 – 7 years old
• Have a very good knowledge and understanding of the UK SEND Code of Practice 2014;
• Excellent command of English, written and verbal communication skills
• Proficient in Microsoft Office Applications and knowledge of iPad is essential
• Positive, enthusiastic and creative individuals who enjoy working with young children, teachers and Teaching and Learning Assistants.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

Closing date for applications is Friday, 12 April 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

PRODUCT AREA

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

JOB DESCRIPTION

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

ADDITIONAL JOB DESCRIPTION

The YouTube Monetization Policy, Implementation, and Escalations (PIE) team's mission is: Timely, consistent, and accurate demonetization actions which reflect Google’s policies and values while mitigating high risk escalations with timely, predictable, accurate, and coordinated actions.

Qualifications

JOB RESPONSIBILITIES

• Enforce policy decisions for YouTube’s advertiser friendly guidelines.
• Review controversial and sometimes offensive video content to determine whether or not they’re brand safe.
• Responsible for independently handling incoming urgent escalations from advertisers, creators, and press.
• Work closely with our global YouTube Monetization Policy Specialists as well as our partners in Strategic Preparedness and Response on urgent and sensitive incidents, and rollout policy updates and improvements with the policy development team
• Represent a well-researched, data-driven, user-focused stance for YouTube that balances users, advertisers, product, and brand considerations across a variety of policy issues and platforms.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in content policy/review, legal, Trust and Safety, policy escalation, or crisis management.
• Experience managing escalations, crisis management, or incident management.

PREFERRED QUALIFICATIONS

• Experience or demonstrated interest in content or monetization policy, anti-abuse operations and or abuse fighting at scale in the online space.
• Understanding of how brand safety works for advertisers on internet platforms.
• Ability to work independently and collaboratively to complete projects from beginning to end and in a timely manner.
• Excellent skills communicating with and influencing broad groups of cross-functional stakeholders

Job Title: Procurement & Planning Executive (ID8134)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6 pm
Salary: $3800 - $4200

Job Description:
• Regularly review cost-out opportunities and ensure prices for goods are in line with relevant market rates, efficiently sourced, and procured in a way that creates the best value for the business.
• Lead accurate demand forecast with sales and marketing by successfully monitoring and communicating forecasts, changes, inventory estimates, supply situations, business risks, opportunities, and mitigation plans.
• Identify and analyze sales trends and influencing variables and incorporate analysis in forecasting & inventory planning.
• Effective relationship building with key suppliers for all food/beverage raw materials, ingredients & packaging to meet business demands
• Work with the Sales and Marketing Team to develop and implement short-term and long-term strategic initiatives that enable the business to meet its growth and profitability objectives
• Collaborate with Finance team to ensure procurement management are aligned with corporate standards.
• Maintain knowledge of Import/Export regulations, compliance with the regulations.

Requirement:
• Min Diploma in Business or other relevant field of study
• Minimum 3-5 years’ work experience in purchasing, ideally in FMCG, most preferably meat and cheese sourcing/purchasing.
• Knowledge of Meat and Cheese imports.
• Proven track record of managing a significant cost of goods with strong motivation to deliver cost savings.
• Strong leadership to manage suppliers with good decision-making and the ability to multitask.
• Strong business acumen, open-minded approach, and ability to effectively manage relationships throughout the organization and supplier relationship management skills.

Job Description

Responsibilities

· Observe and provide product market trend and pricing

· Participate in cost-savings exercises and provide monthly report

· To develop, identify and manage vendor performance

· Maintain and update master product and price list

· Follow through seasonal items and projects related products

· Negotiate with external vendors to secure the most advantageous terms for all items

· Review, update, maintain purchase orders

· Report non-conformances to supplier agreements and contracts

· Key in entry of requisition forms and acceptance certificate

· Recording purchase orders, contracts, and delivery records

· Apply for and report procurement expenses

· Apply for documentation and procedures of incoming and outgoing goods

· Managing worksheets and files

· Handle insurance and notarisation

· To develop, identify, and manage vendors’ performances

· Responsible for liaising, negotiating price and services with suppliers

· Update SOP when require

· Any ad-hoc project as required

Requirements

· Degree/Diploma in relevant fields

· At least 3 years purchasing experience in hospitality/ F&B industry

· Must be able to work independently

· Able to work in a fast-paced environment

· Good interpersonal and communication skills

· Proficient in Microsoft Office

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, forum and blog
• Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
• Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
• Foster and strengthen new relationships with key influencers within the community
• Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
• Keep up to date to the latest social media trends and emerging social media platforms in the industry

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Researching competitors, target market, and relevant keywords for our digital marketing strategies
• Running digital content campaigns for our website and social media
• Collaborating with Graphic Designers and Illustrators to come up with appropriate visual content
• Editing content for grammar, spelling, punctuation, and style
• Writing content for various platforms, including blogs and social media posts, when necessary
• Making sure all content follows the best SEO practices and our company’s style guidelines

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Oversee and manage various programs within the company, ensuring smooth execution and adherence to goals.
• Create and monitor program budgets, ensuring spending aligns with allocated resources.
• Analyze program data, identify areas for improvement, and recommend adjustments as needed.
• Plan and attend collaboration meetings to track project progress and ensure timely completion.
• Demonstrate outstanding written and verbal communication skills to interact with stakeholders and teams.

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Job Summary

Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right? If you would like to contribute to the world's greatest app store, read on to learn how you can help us deliver. The Worldwide Developer Relations team is looking for a motivated iOS App Reviewer that demonstrates critical thinking, integrity and acute attention to detail. Your focus will be qualifying third-party applications to ensure safety for app users and a place for developers to thrive. Our work fuels the user and developer experiences across iOS, macOS, watchOS and tvOS globally.

Key Qualifications

• Fluency in English and Japanese, as this role will be supporting the Japan market and partnering with international teams
• We benefit from your experience with content review or a similar environment
• You have excellent judgment and integrity with the ability to make timely and sound decisions
• We value your passion for customer service and your experience supporting customers via phone, e-mail, chat and/or in person
• Excellent writing and interpersonal skills
• Thorough knowledge of macOS and iOS is helpful
• You are hardworking and can work quickly & proficiently under tight deadlines
• Ability to stay focused and prioritize a heavy workload while achieving exceptional quality
• You bring passion and dedication to your job and are committed to our vision and supporting the developer community
• You are upbeat, adaptable, and results oriented with a positive attitude

Description

• Our team is composed of very talented specialists, who are passionate about apps and ensuring the App Store is at its best. The guiding principle of the App Store is simple — we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful. We have updated the App Review Guidelines with that principle in mind. (https://developer.apple.com/app-store/review/guidelines/ (https://developer.apple.com/app-store/review/guidelines/)
• Our specialists demonstrate excellence in determining whether apps are reliable, perform as expected, and are free of offensive material.
• We review every app submitted based on a set of technical, content, and design criteria.
• We’ll train you to be an expert in understanding, supporting, and improving the App Review process.
• We look for great teammates who are able to make decisions quickly in an ambiguous environment while under time constraints and pressure.
• You are a self-starter who works well independently and as part of a team and remains flexible to the needs of the business.
• You are a creative and curious individual who is not afraid to question assumptions.
• Ability to communicate clearly and provide feedback to third-party developers is essential.
• We collaborate with team members and share suggestions on business improvements.

Education

BA/BS degree or equivalent work experience preferred

Additional Requirements

• Flexible to work overtime including weekends and holidays, with the possibility to flex up or down hours depending upon business needs.
• Available to attend approximately 5-6 weeks of required training on a fixed schedule that may include weekends.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

· Ability to learn U.S. Air Mobility Command Regulations

· In-Check and process inbound and outbound cargo for aircraft

· Process Cargo to be loaded on trucks

· Use safety procedures when handling hazardous cargo

· Perform ground spotter duties for vehicles approaching aircraft

· Flush and fill aircraft lavatories

· Ability to push heavy cargo loads onto and off aircraft

· Accomplish other related duties as assigned by the Station Manager and Deputy Station Manager.

BASIC JOB QUALIFICATIONS

1. Have Valid Singapore Class 4 Driver License

2. Ability to learn how to operate 4K / 10K Forklift, 25K Halverson aircraft loader, aircraft baggage conveyer, Lavatory servicing truck and Passenger service truck.

3. Ability to read and write English

4. Ability to carry 70 pounds of cargo or passenger luggage.

EDUCATION:

Min Secondary School and above

EXPERIENCE:

Minimum 2 years’ experience.

**Related past relevant experience added advantage

*Work location - Paya Lebar Air base

Job Responsibilities :

Senior application specialist for enterprise applications such as ServiceNow and Coupa

• To maintain and manage ServiceNow and Coupa enterprise applications within Razer across all regions.
• To manage integration of ServiceNow with other enterprise applications (e.g. Azure AD, SAP, On-Prem Active Directory)
• To handle Change Requests, such as developing of custom forms, updating workflows, etc.
• Engage with business users for requirements gathering and transforms into ServiceNow system requirements
• Facilitates End-to-End development with complex workflows and end-user testing
• Documents business requirements and systems specifications
• Managing the SLAs and deliverables for multiple projects
• Perform regular ServiceNow account review for security and compliance
• Administer platform release/version upgrades, including scheduling, cloning and migration of data from instances with ServiceNow
• Conduct end-user trainings to ensure proper usage of application

Pre-Requisites :

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum of 5 years of working experience in ServiceNow configuration and development.
• Excellent in Web Development skills e.g., HTML, Angularjs, CSS.
• Prior working experience with ServiceNow ITSM.
• Prior working experience in customizing widgets for Service Portal.
• Prior knowledge of ITIL process will be an added advantage.
• Experience in integrating multiple tools as per requirement in SOAP/REST and should be capable enough to write script in Object Oriented Programming Concepts(OOPS)
• Experience in Power Shell Scripting.
• Strong analytical and planning skills
• Ability to multitask effectively in a fast-paced environment
• Strong interpersonal skills, results oriented and ability to work independently and effectively in a global team environment
• Excellent communication skills and customer-centric attitude
• Experience handling time-sensitive, pressure-intensive customer issues

About the team you are joining

You will report to the Manager, Customer Service and be part of a multicultural and diverse team. You will work in a fast-paced environment alongside driven, upbeat, and dynamic colleagues. This dedicated and customer-centric team works to bring service to another level!

What your day would be like

You will be responsible for all front-line Customer Services (CS) activities handled by Singapore, IATA Global Customer Services Center (GCSC). More descriptions of your responsibilities are as follows:

• Assists customers across multiple channels;
• Attracts potential customers by answering product & service questions; suggests information about products & services;
• Follows up on pending /overdue payments;
• Handles inquiries and provides timely responses;
• Handles requests and activates subscriptions;
• Handles communication distribution requirements;
• Maintains customer records by updating CRM;
• Supports Business Continuity Plan requirements;
• Updates job knowledge by attending a training & educational opportunities;
• Accomplishes customer service and organization mission by completing related results as needed;
• Identifies and escalates improvement opportunities;
• Tracks self-performance and acts responsibly towards the achievement of the overall team targets;
• Champion for process/projects support;
• Supports customer recoveries by explaining procedures; forwards required solutions/adjustments;
• Supports any other tasks as required by the Manager, Customer Service.

We would love to hear from you if

• You have a university degree in business administration or a related field;
• 1-3 years of relevant experience in front office departments;
• Excellent interpersonal skills and ability to communicate effectively with internal/ external stakeholders at all levels from different cultures and backgrounds with a strong sense of
• Customer Service ethics according to IATA's corporate philosophy;
• Strong CRM knowledge and proficiency with MS Office and other IT-related matters;
• Be result driven and demonstrate personal integrity;
• Proactive approach to problem-solving;
• Ability to set priorities and work with speed with a strong customer focus and a high level of drive and energy;
• Strong ability to take the initiative;
• Ability to work as a strong team player in a dynamic, multi-cultural, fast-paced, and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics;
• Ability to demonstrate leadership skills and support management and the team with a proactive approach;
• Fluency in English and Urdu language are mandatory; knowledge of other languages will be an asset;
• Embrace IATA’s corporate values.

As the IT Operations Manager, you will be responsible for overseeing our technical operations, ensuring the efficiency, reliability, and security of our systems and platforms. In addition to collaborating with a team of tech professionals and driving strategic initiatives, you will also manage IT assets and enhance IT security measures to protect against potential threats and vulnerabilities.

Key Responsibilities:

· Collaborate with external technical team, providing guidance, support, and mentorship to team members.

· Oversee the design, development, and implementation of technical solutions to meet business objectives.

· Interpret and analyze programming languages, algorithms, and data structures to optimize system performance and functionality.

· Implement and maintain cyber security measures to protect against potential threats and vulnerabilities.

· Manage IT assets, including hardware, software, and infrastructure, to ensure efficient utilization and compliance with organizational policies and standards.

· Enhance IT security measures, including access controls, data encryption, and security monitoring, to safeguard company data and assets.

· Conduct testing and quality assurance of online platforms, ensuring usability, functionality, and security standards are met.

· Collaborate with internal stakeholders to define technical requirements and priorities, and communicate technical concepts to non-technical stakeholders.

· Stay abreast of emerging technologies, industry trends, and best practices to inform decision-making and drive innovation.

Qualifications:

· Bachelor's degree in Computer Science, Engineering, or related field.

· Proven experience in a technical leadership role, with a strong track record of managing technical teams and delivering complex projects.

· Proficiency in programming languages.

· In-depth knowledge of cyber security principles, practices, and tools, with experience implementing security measures in enterprise environments.

· Experience in managing IT assets and infrastructure, including hardware, software, and network resources.

· Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues and propose effective solutions.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

Are you passionate about gourmet experiences and premium products? Join our team at Ryan's Grocery (S) Pte Ltd, a leading gourmet grocery and restaurant dedicated to delivering exceptional quality and service to our discerning clientele. We are at the forefront of innovation and tradition, shaping the future of gourmet retail and dining experiences. As we expand our presence in the market, we're seeking a dynamic and creative Marketing Executive/Specialist to join our vibrant team.

Role Overview:As a Marketing Executive/Specialist, you'll play a pivotal role in shaping our brand's identity and fostering customer engagement across various channels. Reporting to the Senior Marketing Manager, you'll utilize your expertise to monitor consumer behaviour trends, generate creative ideas, and develop effective marketing strategies. Your passion for the "art" of marketing will drive the organization of creative campaigns and promotional events, strengthening our reputation and facilitating continuous business growth. The position reports to the Senior Marketing Manager.

Key Responsibilities:

• Monitor target consumer requirements, habits, and trends, alongside competitors' market initiatives.
• Brainstorm creative ideas and contribute to the development of effective marketing strategies.
• Identify, develop, and execute affiliate marketing opportunities to expand brand reach.
• Maintain up-to-date content and ensure a positive user experience on our ecommerce websites and digital media platforms.
• Plan and execute marketing communication and promotional campaigns across various channels, including social media, email marketing, print, and retail merchandising.
• Collaborate with internal teams and external vendors to produce marketing collaterals and oversee campaign execution.
• Assist in the development of marketing collaterals, including retail point-of-sales materials, traditional and digital media content, PR publicity, and advertising collaterals.
• Liaise internally and with external vendors to execute marketing communication and promotional campaigns.
• Monitor campaign progress using various metrics and submit performance reports.
• Collaborate with managers in preparing budgets and monitoring expenses.

Requirements:

• Diploma or Bachelor's degree in Marketing, Business Administration, or related field.
• Minimum 1 year of marketing experience preferred, with exposure to FMCG, Retail, or F&B industries.
• Strong analytical skills and proficiency in marketing data analytics tools.
• Knowledge of strategic planning principles and marketing best practices.
• Proficiency in traditional and digital marketing, including SEO, social media, and ecommerce.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills, both written and verbal.
• Proficiency in MS Office, with knowledge of video and photo editing software preferred.
• Fluent in English and Mandarin for effective communication.
• Creative mindset with a passion for innovative marketing solutions.

Join Us: Shape the future of gourmet retail and dining experiences with us! If you are a driven and creative individual with a passion for marketing excellence, we invite you to apply and be part of our dynamic team.

Work Place : Pasir Panjang, nearest MRT : Pasir Panjang

Job responsibilities & Duties

• Physical picking & packing for 3PL client’s orders and incoming shipments
• Planning delivery for 3PL orders
• Co-ordination of delivery with Drivers and 3PL
• Processing of orders for 3PL clients
• Processing of e-commerce orders
• Any other duties assigned by superior / management

Job requirements

• Candidate must possess at least O Level certificate
• At least 1 year of working experience in related field
• Prior experience in the pharmaceutical industry will have an added advantage
• Good team player

Job Description:

We are seeking a versatile and dynamic individual to join our team in a multifaceted role as a Social Media Specialist, and Sales Assistant. This position requires a diverse skill set including social media management, office administration, and sales support. The ideal candidate will be adept at designing engaging social media content, handling daily office tasks, assisting with sales inquiries, preparing quotations and invoices, and updating product listings on our website.

Working hour: 9am-5:30pm

Responsibilities:

• Design visually appealing content for social media platforms such as Facebook and Instagram, maintaining brand consistency and engaging our target audience.
• Write persuasive copy for social media posts and advertisements to drive engagement and conversions.
• Plan, execute, and monitor monthly ad campaigns on Facebook and Instagram, analyzing performance metrics to optimize campaign effectiveness.
• Handle daily office administrative tasks including answering phone calls, scheduling appointments, coordinating meetings, and managing office supplies.
• Assist with sales inquiries, providing product information, and preparing quotations for clients.
• Update product listings on the company website, ensuring accuracy and completeness of product information.
• Collaborate with team members to ensure seamless communication and workflow.

Qualifications:

• Proven experience in graphic design and content creation for social media platforms.
• Strong copywriting skills with the ability to craft engaging and persuasive messaging.
• Proficiency in Facebook Ads Manager and Instagram advertising tools.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Previous experience in office administration, sales support, or related roles is highly desirable.
• Familiarity with website content management systems (CMS) and e-commerce platforms is a plus.
• Bachelor's degree in Marketing, Communications, Business Administration, or a related field (preferred).

We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.

To be successful as a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.

Service Engineer Responsibilities:

• Using various strategies and tools to provide effective solutions to customers' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Service Engineer Requirements:

• An associate's degree in engineering or similar.
• A bachelor's degree in engineering is preferred.
• A relevant certificate or license is advantageous.
• A valid driver's license and willingness to travel.
• Excellent active listening and customer service skills.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mindset.

We are seeking a dynamic and detail-oriented individual to join our team as a Resource Development Specialist.

Responsbilities:

• The position seeks to provide cross functional coordination support and technical oversight in funding proposal development, funding compliance and report generation in line with donor/corporate/partner/volunteer group requirements for the planning, funding, implementation, evaluation and reporting of the respective programmes they support.
• The position will focus heavily on proposal coordination and design, as well as ensuring regular project reporting and the necessary compliance. It will also include donor/partner engagement and information management.
• Coordinate with internal stakeholders such as programme development, emerging services and centre-based teams on project funding, implementation, and evaluation with all relevant staff.
• Develop concept papers and prepare proposals to external stakeholders, in coordination with internal stakeholders.
• Monitor funding status for each program to identify possible funding gaps and ensure smooth transitions from one grant to the next.
• Obtain funding for program’s unfunded sections by identifying grants.
• Prepare quarterly, annual and end-of-project narrative reports, newsletters, situational reports and other reports as necessary.
• Conduct monitoring and evaluation, research and documentation.
• Liaise with the operations and finance departments to ensure the compiling/collating of stakeholder management reports.

Requirements:

• Bachelor's degree in a relevant field (e.g., International Development, Nonprofit Management, Business Administration) required.
• Minimum of 3 years of experience in fundraising, proposal development, and grant management within the nonprofit sector or related field.
• Strong understanding of donor/partner requirements and demonstrated ability to develop and implement successful funding strategies.
• Excellent written and verbal communication skills, with the ability to effectively convey complex information to diverse audiences.
• Proven project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite
• Highly organized, detail-oriented, and able to work independently as well as collaboratively in a team environment.
• Commitment to the organization's mission and values, with a passion for making a positive impact in the community.

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking to expand our IT Group systems team, to provide adequate support for our ambitious finance transformation program. The incumbent will be playing a major role in ensuring a seamless alignment with the strategic goals for the finance organization.

What you will do

• Position as in-house IT-specialist within various finance applications
• End-to-end project management of implementation of IT projects
• Identify inefficiencies and implement solutions that drive business results
• Manage external service provider
• To help up-skilling the finance users within our finance applications.

What you bring

Experience

• Bachelor's Degree related to Finance or IT
• Experience working with finance systems e.g. Consolidation Systems, EPM Systems, Treasury Management Systems, Lease Management Systems and / or Tax Management systems
• Experienced in the areas of accounting, group consolidation, financial databases
• End-to-end project management of implementations

Personal competencies

• Strong stakeholder management
• Strong understanding of finance systems
• Excellence communications skills (both oral and written communication skills)

You may also submit your application directly to the company job portal for a quicker response. Here is the link:

https://careersapac.wsa.com/jobs/3743406-senior-specialist-finance-systems

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds onderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.