Job Description:

• Manage direct materials delivery schedules to ensure no downtime to production.
• Issue Purchase Orders to suppliers, perform daily MRP evaluations and take actions to resolve MRP delivery exceptions.
• Maintain vendor and material master data in the SAP to ensure compliance to Finance and Quality processes.
• Implement Global Procurement strategies to obtain best pricing, delivery, support and quality from the Suppliers.
• Drive process improvement projects with Operations and Supplier to improve efficiency and productivity.
• Perform sourcing activities for Indirect supplies to obtain the most cost efficient solutions for the organization.
• Participate in Supply Chain resilience projects to build a flexible supply chain.

Job Requirements:

• Bachelor Degree in Operations Management, Business or Supply chain or related discipline or Diploma with minimum 3 to 5 years experience
• 2 to 3 years of Procurement experience or equivalent combination of education and work experience
• Good organizational, interpersonal and communication skills. Knowledge in Microsoft office applications. Project Management skills
• A Team player and able to work independently under tight schedule

Job Description

- Oversees and manage the entire LIB recycling process to ensure Recycling goals are met and achieve;

- Stay abreast on the regulation and implement improvement/ best practices in the battery recycling operation/ process;

- Fully understood the characteristics of various LIB chemistry to ensure safe dismantling procedures, production processes of materials, adjust on-site equipment, to achieve high recovery yield and quality control of the produced black powder, and other outputs.

- Possess strong leadership skills to direct and collaborate effectively with other divisions to achieve recycling goals

- Encourage an environment of continuous improvement

- Any other ad-hoc tasks as assigned by management

Job Requirements

- Degree in Engineering or related field

- Minimum 5 years of experience in the relevant industry

- Strong interpersonal and communication skills

- Proficient in MS Office

Your Mission

This position will be responsible for ensuring accurate and timely payroll processing, compliance with local regulations, and providing excellent service to our employees. Additionally, the incumbent will manage employee insurance and benefits programs to ensure comprehensive coverage and support for all staff.

What To Expect

• Accurately process end-to-end payroll for all employees, including calculations, deductions, and payments.
• Handle monthly CPF contributions, income tax submissions, and other statutory requirements.
• Ensure timely and accurate payment of salaries, bonuses, and other compensation.
• Stay updated with local payroll regulations and ensure compliance with Singapore employment laws.
• Prepare and submit statutory reports, including IR8A, IR21, and other relevant filings.
• Conduct regular audits to ensure accuracy and compliance.
• Address payroll-related queries from employees promptly and professionally.
• Provide guidance and support regarding payroll policies, procedures, and statutory requirements.
• Maintain and update payroll system records accurately.
• Oversee employee insurance plans, including medical, dental, and life insurance.
• Serve as the main point of contact for employees regarding insurance and benefits-related inquiries.
• Coordinate with insurance brokers to address any issues or updates.

What You'll Bring

• Diploma or Bachelor's degree in Human Resources, Business Management, or a related field.
• Minimum of 2 years of experience in payroll processing.
• Strong knowledge of Singapore employment laws, CPF regulations, and tax requirements.
• Prior experience in SAP SuccessFactors and SAP HANA would be advantageous.

If you are passionate about digital marketing, user experience, and project management, we want to hear from you!

• Lead and manage projects to enhance web functionality and user experience across our websites and online store platforms.
• Implement best practices in user experience design, ensuring intuitive navigation, responsive design, and streamlined checkout processes.
• Research and analyze user behavior, industry trends, and emerging technologies to identify opportunities for improvement.
• Create compelling content, landing pages, and email campaigns
• Collaborate with cross-functional teams, including design, development, marketing, and customer support, to align strategies and ensure seamless execution.

Requirements:

• Degree in Marketing, Business, Computer Science, or a related field
• A deep understanding of user experience principles, web design, and online store functionality
• Strong project management skills with experience leading cross-functional teams
• Excellent communication and collaboration skills

Responsibilities

1. Seek and interpret inputs from across the organization to build a demand plan that will drive operational activity in line with the business objectives.

2. Manage the production plan and process operation in the plant.

3. Develop requirement plans for tollers to ensure the tolling plants is operating in line with Afton’s planned requirements.

4. Manage the import and/or export of components or products to support the demand plan activities in other regions.

5. Manage inventory levels within target ranges for key materials and key locations. The aim is to have adequate material to maintain supply without increasing working capital costs to an unacceptable level.

6. Maintain understanding of short term & medium-term capacity availability and constraints. This is so that related enquiries arising from the supply, business and logistics teams can be addressed (in co-ordination with the Regional Marketing Manager/Global Business Manager) in a clear, accurate and responsive manner.

7. Respond to changes in plan in a timely manner. In addition to updating the demand plan and material movement requirements, this should also include highlighting likely impact of these changes to the business team. This is to ensure that the impact of these changes is understood across the Regional/Global teams.

8. Where required, participate in regional S&OP meetings. This will include providing reports on plans, inventory/capacity outlook, actions associated with product transitions and new product introductions. The aim is to use the meeting to communicate the demand plan and seek input and validation.

9. Collaborate with planners in one’s own region and other regions to ensure coordination of material requirements and shared global resources (such as plant capacity) and develop best practice procedures.

10. Be aware of, and support where necessary, other Supply operations within the region to ensure that Planning activities are aligned with Logistics and Procurement objectives.

11. Support Inventory and other ad-hoc reporting for both Demand and Supply Planning.

12. Support company quality and safety systems through day-to-day activities and via formal feedback mechanism.

Requirements :

• Degree / Diploma in Logistics / Supply Chain or equivalent certifications
• 5 or more years experience in logistics, material planning, or coordination roles
• SAP competency in materials managements and supply planning
• Effective interpersonal, oral, and written communication skills

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

Job Responsibilities include but not limited to:

Membership Management

• Develop and execute strategies for membership recruitment.
• Handle end-to-end processing of new memberships, renewals, and updates.
• Serve as the primary point of contact for member inquiries and issues.
• Collaborate with government agencies and internal stakeholders.
• Prepare and deliver comprehensive membership reports and statistical analyses.
• Other ad-hoc tasks as assigned.

Participation in Industry Projects

• Support various projects and initiatives involving members.
• Facilitate member participation in projects and programs.

Job Requirements include but not limited to:

• Diploma or Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 2 years of experience in membership management or relevant area.
• Outstanding interpersonal, communication, and customer service skills.
• Exceptional organisational abilities with keen attention to detail.
• Capable of working independently as well as part of a collaborative team.
• Proficiency in Microsoft Office suite and prior knowledge & experience in database management would be advantageous.

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Procurement Specialist who will be developing and implementing procurement strategies, managing suppliers and handling projects.

Key Responsibilities:

As a Procurement Specialist, you’ll be responsible for:

• Develop and implement business procurement strategies for assigned products, consistent with global or local procurement plans
• Negotiate agreements with suppliers for raw materials within the value of spend
• Establish project management discipline for identifying and tracking tasks, resources, milestones and measures for projects
• Communicate with key stakeholders on projects to ensure mutual understanding of objectives and priorities
• Manage supplier and their performance to ensure uninterrupted supply and quality
• Create local/regional/global savings opportunities
• Support the delivery of working capital targets and creditor targets for the site
• Ensure control and proper responsibility for expenditure of company funds

Requirements

We are looking for people who are experienced in purchasing and possesses excellent communication skills. If this is you, get in touch.

As a minimum you must have:

• Diploma or Degree in Business or Engineering with at least 5 years’ relevant purchasing experience
• Good understanding of purchasing processes and systems
• Excellent communication and interpersonal skills
• Effective cross-functional team member with good conflict resolution skills
• Good team player
• Strong negotiation skills
• Customer focused and results driven
• Proficiency in MS office

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Salary will commensurate according to experience.

Responsibilities:

· To prepare the purchase order upon requirements from sites

· Processing order diligently

· Ensure on time delivery from suppliers to customers

· Coordinate with store keeper

Requirements:

· Minimum 2 years working experience in ship chandler trade

· Independent and able to work under pressure

· Must be Bilingual

· Attractive remuneration package provided according to qualification & experience

· Work Location: Toh Guan road

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work longer hours with prolonged period of standing.

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Job Description

We are seeking a Smart Solution Specialist, focusing on smart solution sales for Singapore and the Asia-Pacific region. You will act as a crucial link between our company and our clients, ensuring customer satisfaction and successful sales execution.

As a Smart Solution Specialist, you should possess excellent communication and negotiation skills, proactively addressing clients’ needs and facilitating the sales process from start to finish. Your ultimate goal will be to drive sales growth and maintain high standards of company-client relationships.

Responsibilities

- Account Management: Manage and nurture client accounts, acting as their primary point of contact.

- Customer Support: Resolve problems and handle complaints promptly and effectively.

- Lead Generation: Identify and pursue new potential customers within Singapore and the Asia-Pacific region.

- Product Knowledge: Stay current with new features and product launches to provide accurate information to clients.

- Best Practices: Establish and implement best practices in sales and customer service.

- Sales Performance Monitoring: Monitor and report on sales performance analytics, providing insights for improvement.

- Innovation: Suggest innovative ideas to enhance sales and improve the overall customer experience.

- Networking: Build and maintain a network of industry contacts and potential clients.

- Presentation: Create and deliver compelling presentations to various stakeholders.

Requirements

- Proven experience in Sales; experience in smart solution sales is a plus.

- Experience in B2B sales is advantageous.

- Hands-on experience with customer service.

- Ability to understand and meet clients’ needs, increasing customer engagement.

- Understanding of sales performance metrics.

- Excellent communication and negotiation skills.

- Strong team player with analytical and time-management skills.

- Technical proficiency in smart solutions, IoT, and related technologies.

- Familiarity with the Singapore and Asia-Pacific markets.

- Strong problem-solving skills and a customer-centric mindset.

- Fresh graduates are encouraged to apply.

Join us to contribute to our growth and maintain strong company-client relationships across Singapore and the Asia-Pacific region.

Job Summary

We are seeking a detail-oriented and organized individual to join our team as an Invoicing Specialist. The Invoicing Specialist will be responsible for accurately generating invoices, reconciling accounts, and ensuring timely payments from clients. The ideal candidate will have a strong understanding of billing processes, excellent communication skills, and a commitment to delivering high-quality work.

Responsibilities:

Generate and distribute accurate invoices to clients in a timely manner.

Verify billing information and resolve any discrepancies or issues.

Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.

Follow up on overdue invoices and communicate with clients regarding payment status.

Collaborate with internal teams to resolve billing-related inquiries or concerns.

Maintain organized records of invoices, payments, and billing communications.

Assist in month-end closing processes related to invoicing and accounts receivable.

Identify opportunities for process improvements to enhance efficiency and accuracy in the invoicing process.

Stay updated on industry best practices and regulations related to billing and invoicing.

Requirements:

Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.

Proven experience (2 years) working in an invoicing or accounts receivable role.

Strong attention to detail and accuracy in data entry and record-keeping.

Excellent communication skills, both written and verbal.

Proficiency in Microsoft Excel and accounting software (e.g. NetSuite, QuickBooks, Etc.,).

Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Strong problem-solving skills and a proactive approach to addressing issues.

Ability to work independently as well as collaboratively within a team.

Familiarity with billing regulations and compliance standards is a plus.

Location: Jurong/Pioneer

Employment Type: Part-time

Mandatory Skills

· Bachelor Degree in Computer Science, Information Technology, or a related field.

· At least 5 years of experience in Oracle WebLogic Server administration and upgrades.

· Proven experience in planning and executing WebLogic upgrades.

· Strong understanding of WebLogic architecture, deployment, and administration.

· Experience with WebLogic clustering, load balancing, and high availability.

· Proficient in Java and scripting languages (e.g. WLST, Python, Shell) for automation.

· Familiarity with Oracle databases and SQL.

· Excellent problem solving skill and attention to detail.

· Strong communication and collaboration skills.

· Ability to work independently and as part of a team.

Skillsets (Good to have)

· Experience with other Oracle Fusion Middleware products (e.g. SOA Suite, OSB).

· Knowledge of Cloud platforms (e.g. Oracle Cloud, AWS, Azure).

· Experience with CI/CD pipelines and DevOps practices.

• Certification in Oracle WebLogic Server or related technologies.

Brief Job Description

Summary:

• The successful candidate will be responsible for planning, coordinating, and executing the upgrade of our Oracle WebLogic Server environments and ensure the existing application can work as expected in the upgraded Weblogic server.
• This role requires a deep understanding of WebLogic architecture, deployment, and administration. The person will work closely with cross-functional teams to ensure a smooth and successful upgrade process.

Responsibilities:

• Review the 14c release notes to understand the new features, deprecated features and any changes might impact the application.
• Assess current WebLogic configurations, and recommend improvements and optimizations.
• Perform pre-upgrade assessments, including risk analysis, application code change analysis and mitigation planning.
• Plan and execute the upgrade of Oracle WebLogic Server environments.
• Implement the necessary Java code changes to ensure compatibility and integration with the upgraded WebLogic server.
• Develop test plans and perform comprehensive testing of the application and configuration in the upgraded environment.
• Troubleshoot and resolve issues related to the WebLogic upgrade.
• Document upgrade procedures, configurations, and best practices.
• Provide training and support to internal teams on new WebLogic features and functionalities.
• Collaborate with other IT teams to ensure seamless integration and minimal downtime.
• Monitor the application in the upgraded environment for any issues and performance bottlenecks.
• Tune the WebLogic server configurations as needed to optimize performance.

Mandatory Skills

· Bachelor Degree in Computer Science, Information Technology, or a related field.

· At least 5 years of experience in Oracle WebLogic Server administration and upgrades.

· Proven experience in planning and executing WebLogic upgrades.

· Strong understanding of WebLogic architecture, deployment, and administration.

· Experience with WebLogic clustering, load balancing, and high availability.

· Proficient in Java and scripting languages (e.g. WLST, Python, Shell) for automation.

· Familiarity with Oracle databases and SQL.

· Excellent problem solving skill and attention to detail.

· Strong communication and collaboration skills.

· Ability to work independently and as part of a team.

Skillsets (Good to have)

· Experience with other Oracle Fusion Middleware products (e.g. SOA Suite, OSB).

· Knowledge of Cloud platforms (e.g. Oracle Cloud, AWS, Azure).

· Experience with CI/CD pipelines and DevOps practices.

• Certification in Oracle WebLogic Server or related technologies.

Brief Job Description

Summary:

• The successful candidate will be responsible for planning, coordinating, and executing the upgrade of our Oracle WebLogic Server environments and ensure the existing application can work as expected in the upgraded Weblogic server.
• This role requires a deep understanding of WebLogic architecture, deployment, and administration. The person will work closely with cross-functional teams to ensure a smooth and successful upgrade process.

Responsibilities:

• Review the 14c release notes to understand the new features, deprecated features and any changes might impact the application.
• Assess current WebLogic configurations, and recommend improvements and optimizations.
• Perform pre-upgrade assessments, including risk analysis, application code change analysis and mitigation planning.
• Plan and execute the upgrade of Oracle WebLogic Server environments.
• Implement the necessary Java code changes to ensure compatibility and integration with the upgraded WebLogic server.
• Develop test plans and perform comprehensive testing of the application and configuration in the upgraded environment.
• Troubleshoot and resolve issues related to the WebLogic upgrade.
• Document upgrade procedures, configurations, and best practices.
• Provide training and support to internal teams on new WebLogic features and functionalities.
• Collaborate with other IT teams to ensure seamless integration and minimal downtime.
• Monitor the application in the upgraded environment for any issues and performance bottlenecks.
• Tune the WebLogic server configurations as needed to optimize performance.

Job Responsibilities:

• Sourcing new suppliers or products. Co-ordinate with suppliers to request for quotations
• Coordinate purchasing activities
• Generation of Purchase Order and process change order(s)
• Resolve vendor’s defects and shortages products
• Maintain accurate Purchase Order record, approved suppliers, vendors list, procurement master file and relevant documents in soft copies and hard copies

Job Requirements:

• NITEC / Diploma with 1 year of related experience
• Good inter-personal and communication skills Proficient in Microsoft Office
• Able to multi-task and manage time well
• Good negotiation and effective communication skills will be an added advantage

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

• Responsible for supporting daily warehouse operation, safety requirements, department procedure, continuous improvement project
• Support administration tasks of warehouse operation (incoming, storage, outgoing). ​
• Manage vendor relationship (RFQ, negotiation, PO, service contract).
• Collaborate with shop to meet safety standards in warehouse (HARC, RA, lifting plan, safe work procedure, etc.).
• Lead and drive Root Cause Analyst (RCA) and report out to internal/external stakeholders.
• Drive continuous Improvement project (CI) using Lean Six Sigma tools in warehouse environment
• Review/establish work instruction in warehouse.
• Facilitate and work on the Management of CAPEX for the Singapore facility for Warehouse
• Represent Materials Review Board (MRB) for warehouse and provide the technical support needed for warehouse processes
• Take charge of internal regular inspection of equipment or process (checklist, schedule, etc.).
• Assist in external audit (ISO, API)
• Diploma or higher qualifications holder.
• Proficient in computer skills and Microsoft office (Microsoft Outlook, Excel, PowerPoint)

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Job Responsibilities:

• Manage end-to-end procurement processes, including sourcing, Evaluation, Contracting and vendor management
• Ensure compliance to company purchasing policies, procedures, and guidelines, invitation to quote and during supplier negotiations contracts award process
• Oversee procurement budget and key performance indicators
• Conduct regular analysis of procurement data to identify trends, opportunities for cost reduction, and process improvements
• Prepare purchase orders in line with final negotiations with selected suppliers
• Advise on alternative equipment, part and materials
• Liaising with the China vendors for rate negotiation and invoicing
• Liaise with Finance department and vendors to resolve discrepancies such as price, quality, delivery or payment issue, if any
• Maintain accurate Purchase Order record, approved suppliers, vendors list, procurement master file and relevant documents in soft copies and hard copies.

Requirements:

• Minimum Professional Certificate, Diploma or Degrees in related field (Purchasing/Procurement/Sourcing or equivalent).
• At least 5 years of relevant working experience
• Good interpersonal, communication and negotiation skills
• Proficient in Microsoft Office
• Able to multi-task and manage time well.

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

Description

• Job location: Jalan Buroh
• 12 months contract with 1 month of completion bonus
• Company Transport at multiple MRT stations
• 5 day work week (Monday-Friday, 8.30am-5.30pm)
• No shift work
• DKSH is a certified Great Place to Work!

Job summary

• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Job Responsibilities

• Check arrival date upon receiving of documents;
• Check with carriers/co-loader for the vessel arrival and surcharges;
• Arrange prepare payment voucher;
• Arrange payment to carriers/co-loader;
• Prepare import permits;
• Providing pre-alerts upon receving documents from counterpart;
• Liaise with transporter to arrange delivery to customers;
• Coordinate with customers and transporter regarding delivery and documentation;
• Invoice issuance to customer in timely manner;
• Filling and archiving documents in system as per audit requirements;
• Update customer whenever there is delay on a daily basis.

Requirements

• Relevant work experience will be advantageous
• Self-discipline, initiative, and able to work independently
• Team player with good interpersonal and communication skills
• Customer Service oriented

Job Responsibilities

**Work in warehouse environment

• Communicate with customer and resolve issues
• Work closely with warehouse operations to ensure timely and accurate movement of inventory
• Ensure system and inventory reports are accurate and well maintained
• Ensure all shipments are delivered on time
• Ensure all invoices are prepared timely and accurately
• Continuous improvements to operation and service level
• Any ad-hoc tasks assigned by superior

Requirement

• at least 1 year experience of warehouse operations
• Teamplayer

Your Job
You will provide support to Manufacturing Integration Engineering (MIE) team.

Our Team
The team works with:

• Internal customers - All functional dept in within Molex.
• External customers - Vendors, suppliers, subcons.

What You Will Do

• Coordinate sample run and product modification sample run request:

1. Includes completing the entire process; preparing documentations, monitoring, tracking and keeping a good record. Courier samples to customers/packing/ store in system and making billing/payment arrangement month-end.
2. Generate reports for sample run costing, packaging tooling records, etc.
3. Manage product drop test process, work with design center and develop packaging, run new samples and co-ordinate with purchasing, process and QA for drop test completion.

• Manage billing/payment arrangements:

1. Includes raising Purchase Requisition through SAP. Tracking of relevant approval Purchase Requisition/ issuance of Purchase Order / monitor process of invoices / Filling.

• Manage Bill of Materials request (ability to read engineering drawing).
• Manage tooling purchase/general purchase requisition.
• Manage courier services, logistic arrangement request.
• Includes clerical support for MIE team.
• Support Purchasing Requisition/ Purchase Order/ Purchase Change request.
• Maintain storage location tidiness with MIE Engineers.
• Any other task assigned.

Who You Are (Basic Qualifications)

• Minimum Certificates/ Diploma holders.
• 1 to 2 years working experience.
• Knowledge of MS-Office/ Excel. Full of initiatives, independent and responsible, with a teamwork spirit.
• Required good interpersonal and communication skills. Meticulous, organized and work well with all levels.
• With positive attitude and eager learner.

What Will Put You Ahead

• Basic technical knowledge added advantage.
• Some SAP knowledge added advantage.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Summary

To ensure complete customer satisfaction with PerkinElmer by providing first level non-technical and basic technical support to customers contacting OneSource Support Services.

Key Accountabilities

Identify & Respond to Customer Inquiries:

• Acknowledge the customer, determine the nature of the call and provide a customer focused first point of contact to answer customer inquiries, establish service calls, or refer customers to other service professionals within PerkinElmer in a way that demonstrates a commitment to total customer satisfaction.
• Initiate outgoing calls focused on requesting and expediting requests for service and scheduling of activities with other Original Equipment Manufacturers (OEM) and Third-Party Vendors (TPV).
• Contact and negotiate the Enterprise Purchasing of all contract and Spot Buy Purchase Orders on a daily basis.

General Customer Inquiries:

• As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer or reassignment path, achieving resolution and customer satisfaction.
• Channel product sales inquiries to the appropriate sales/service leader.
• Provide back up support for team members assigned to other customers.

Service Scheduling and Processing:

• Monitor & respond to customer requests, ensuring response times are within the requirements identified in the customer Statement of Work and Service Level Agreement.
• Process requests for equipment service, confirming equipment coverage and service provider, identifying events which will be billable to the customer. Obtain customer purchase orders for billable events before work is started.
• Review and schedule preventive maintenance and other scheduled compliance activities (OQ, PQ and validation) and assign to PerkinElmer engineer, OEM or TPV, working to schedule out 60-90 days in advance of required event.
• Follow up on service events to confirm the event has been completed and the customer is satisfied.
• Move the Basic start date to reflect service dates which have been moved to a future date.
• Utilize SAP, Service Max and/or customer’s system of record, if required, to capture pertinent detail regarding the event.
• Complete follow-up transactions in an organized, detailed, efficient manner, meeting deadlines. Data entry is accurate and errors minimal.
• Collect required customer data and information for account creation and maintenance, equipment adds to the program, deletes from the program, or entitlement changes. Submit via portal for processing.

Purchase Req and PO Creation:

• Obtain required documentation and approval prior to creation of Purchase Requisitions for service requests to be completed by non-PerkinElmer suppliers.
• Identify Customer’s instrument/system-based or technical need & ensure that required documentation is secured prior to purchase requisition release.
• Negotiate and contact vendors for Service, pricing and discounts, according to discount matrix.
• Identify vendor /OEM contract up for renewal, 90 days before renewal
• Work with service delivery team to ensure service delivery goals are met for cost savings, cost avoidance and KPIs (Key Performance Indicators).
• Assist with vendor satisfaction surveys; provide results to service leadership, service provider and customer where appropriate.

Out of Scope Charges:

• Run required reports to identify service events which require charge back to the customer.
• Complete the chargeback process, obtaining customer approvals where required, in advance of PKI customer invoicing.
• Maintain surveillance and escalate to service leadership any instances where billing cannot occur due to pending customer approval or funding issues.

Requirements

• Degree or Diploma in any discipline, or 2 years of experience in a team-based customer service environment.
• Ability to work effectively in a team and individually; organized with great time management skills.
• Excellent verbal and written communications skills.
• Demonstrated experience and proficiency using software for word processing, email, order entry, and others as required. Proficiency in Microsoft Office; SAP, Service Max and Maximo experience desirable.
• Self-motivated individual with strong follow-up skills

KEY DUTIES AND RESPONSIBILITES:

· Responsible for all production and related compliance documentation

· Conduct deviation investigation on batch non-conformabilities and manufacturing failures

· Write detail technical investigation reports with thorough root cause analysis and robust CAPA.

· Implement checks to ensure CAPA effectiveness

· To identify and correct all forms of potential recurring quality issue.

· Work with Quality team on investigation of all market customer complaints

· Communicate and train manufacturing teams to eliminate deviations caused by human errors

· Close engagement with shopfloor technicians to understand daily manufacturing progress and issues.

EDUCATION & EXPERIENCE

· Education Level – Degree holder in Pharmacy, life science or Engineering

· Minimum 3 years relevant experience with pharmaceutical companies. Preferably in a Quality function and a Singapore registered Pharmacist.

· Strong GMP experience: Having already participated and managed audits of external agencies (USFDA, MHRA etc)

· People management: leadership, cooperative, ability to influence

· Excellent critical thinking and problem solving capabilities

· Teamwork, influencing, communication skills, negotiation, conflict management

· Effective problem analysis and problem-solving