Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

Responsibilities:

• Serve as the first point of contact supporting our highest value customers and institutions on QCP’s various products
• Provide dedicated and prompt support to our institutional and VIP customers via different communication channels together with the trading desk
• Introduce QCP’s solutions to the client base across the globe

• Experience in real time client facing supporting functions, especially the high priority clients
• 2 to 3 years of experience in a sales coverage role in a Financial Institution Industry is preferred
• Detail-oriented, efficient and independent worker with good analytical skill.  Excellent team-work and communication skills
• Knowledge of derivative and other trading products is a strong plus, e.g. knowledge of options
• Outstanding problem solving capabilities including solving issues under high pressure
• Excellent communication skills in English and Mandarin to be able to facilitate clients and cross departmental communication
• The role requires the candidate to be active during European and US trading hours.

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

About Javelin

Javelin is a leading commodities trading and investment firm with offices in London, New York, Singapore, India, Switzerland, Melbourne and Poland. We operate across 50 countries on six continents, trading more than 20 different commodities including energy, metals, dry bulk, ocean freight and renewable technologies.

Our objective is to provide certainty and stability for our clients in an increasingly volatile sector, assisting them with financing, logistics and green solutions.  Our success stems from a strategy of promoting deep, long-term relationships all along the commodity supply chain. Javelin is a unique place to grow your career. We take pride in our values, global reach, meritocratic culture and strong work ethic.  Our success over the years has been built on our guiding principles of customer service, creativity, transparency, integrity, and responsibility.

Whilst our footprint grows, we still foster a small-company atmosphere. We have a flat company structure and encourage collaboration across all seniority levels, teams, and locations to generate the best ideas. Discover more at http://www.javelincommodities.com/.

The Role 

The Operations team at Javelin manages the reconciliation, confirmation and settlement of commodity products within Javelin. Working with the Logistics team and traders, Operations ensure that risk is captured accurately, and the full lifecycle of the trade is supported effectively.

As the business continues to expand and grow, we are looking for a Documentation Specialist (Associate or VP level depending on experience) to join the Operations team. Dynamic and always challenging, this role will complement the responsibilities of the other team members and work as part of the team to achieve the Operation Group’s objectives.

Key Responsibilities Include:

•  T+1 Trade checkouts
• Drafting, reviewing and signing physical and financial contracts for various commodities
• Liaising with Trading/Logistics team to resolve queries and discrepancies
• Maintenance of Confirm reporting database
• Reconciling OTC and Exchange Traded positions
• Documenting processes and procedures
• Project Management

• We are looking for a self-motivated, proactive candidate with 4+ years’ experience in Commodities Operations.
• A strong work ethic is required to help drive the team forward and push for technology-based solutions.
• Demonstrable organizational skills
• Clear communication skills, both written and verbal
• Ability to manage and prioritise workload and judge priority and urgency of requests and issues
• Excellent attention to detail

• Annual discretionary bonus
• 25 days holiday
• CPF pension scheme
• Private medical scheme
• Life insurance

We are looking for an enthusiastic, talented and ambitious Technical Sales professional to help lead the identifying and closing of growth opportunities for our Oils & Chemicals offerings within existing customers across the Asia Pacific region; as well as maximising upsell during renewals in coordination with account managers across the Asia Pacific region.

The Technical Sales team is a key driver for sales execution and performance across existing accounts. You will be instrumental for the achievement of sales growth targets as well as the effective use of resources to achieve targets.

Main Responsibilities

• Product and sector expertise:
  • Develop a deep understanding of the value of our Oils & Chemicals solutions to our customers and a good understanding of the Oils & Chemicals sector to support new business identification and customer retention.
  • Act as an internal ambassador for the Oils & Chemicals business, supporting communication of product enhancements and market developments across the organisation and working with teams including sales, customer focus, customer solutions, marketing, research and consulting.
• Retention and proactive new business development:
  • Partner with Regional Sales colleagues to broaden and deepen our Oils & Chemicals relationships within existing customer accounts, understand customer workflows and demonstrate how our Oils & Chemicals solutions can address them, identify unmet customer needs, and uncover new buying centres. 
  • Lead all aspects of the customer lifecycle by working with other functions to support onboarding, engagement, retention, and cross selling.
• Territory planning:
  • Develop, regularly maintain, and own a sales plan for your territory. Identify key growth markets, needle moving opportunities, and risks within your existing portfolio to plan your time effectively and develop a sales strategy and tactics.
  • Collaborate with other stakeholders to build and execute on your plan, including Regional Sales, other Product Sales colleagues, Customer Focus, Research, and Consulting. 
• Product development collaboration:
  • Work closely with the Product and Research teams to help shape the Oils & Chemicals product development roadmap based on customer feedback, your experience and knowledge of customer workflows, and relevant competitor intelligence.
  • Support new Oils & Chemicals product and service development launches.
• Own the sales process:
  • take responsibility for the following aspects of the sales process which include prospecting, qualification, and selling the value proposition at all levels
  • collaborate with the regional Sales team by providing product sales support to the following aspects of the sales process which include, proposals pitching and technical & commercial negotiations,
  • ensure all aspects of the sales process must be handled efficiently and fully documented.
• Accurate sales forecasting:
  • Effectively manage the business pipeline to ensure accurate forecasting in Salesforce.

#LI-CN1

Are you a creative and passionate hairstylist with a flair for grooming excellence? We seek a dynamic individual to join our team as a Groom Specialist, where you will transform hairstyles and showcase your masterpieces through engaging digital assets.

Key Responsibilities:

1. Hairstyling Mastery: Bring your exceptional hairstyling skills to the forefront, offering top-notch grooming services to our valued customers. Stay updated on the latest trends and techniques to provide cutting-edge looks that exceed client expectations.
2. Digital Showcase: Elevate your artistry by producing high-quality digital assets to showcase your hairstyling masterpieces. Create captivating before-and-after images, video content, and other digital media to build an impressive portfolio that reflects your talent.
3. Client Interaction: Build lasting relationships with clients through effective communication and a personalized approach. Understand their preferences and ensure a seamless grooming experience, leaving them delighted with your expertise.
4. Team Collaboration: Collaborate with our team of professionals to foster a positive and creative work environment. Share insights, ideas, and techniques to inspire and elevate the collective skill set.

Qualifications:

• No experience is required.
• Training provided for both hairstyling and digital skills.
• Excellent communication and interpersonal skills.
• Passion for staying updated on industry trends and continuously improving skills.

What We Offer:

• Training in hairstyling techniques, including cutting, and styling for diverse hair types.
• Competitive compensation package.
• Opportunities for professional development and training.
• A vibrant and supportive team culture.
• Access to high-quality products and tools.

If you are ready to unleash your creativity, showcase your talent through digital platforms, and contribute to a thriving salon environment, we invite you to apply for the Groom Specialist position.

Join us in creating unforgettable grooming experiences for our valued clientele.

Apply now and embark on a journey where your passion for hairstyling meets the digital era!

Straits Interactive delivers sustainable data governance solutions that help organisations create trust in today’s data-driven world. As trusted advisors to SMEs, MNCs and data protection authorities in the region, we provide comprehensive competency, consulting and capability roadmaps in data protection and governance. We enable these competencies by partnering top universities in the region and international certification bodies to provide advanced diplomas, degrees, and certification courses.

We are seeking an experienced IT Operations & App Support Specialist to join our team. In this role, you will be responsible for assisting in the testing of websites, new products, and apps, including quality assurance of these products, as well as managing and troubleshooting software bugs. You will work closely with the Business Tech solutions team and the IT department to ensure that our products are of the highest quality and meet our customers' needs.

KEY RESPONSIBILITIES:

• Test websites, new products, and apps to ensure that they are of high quality and meet our customers' needs.
• Test ecommerce website and app functionality, identify issues, and ensure the site meets our customers' needs.
• Collaborate with the Business Tech solutions team to identify, troubleshoot, and resolve software bugs.
• Assist in the development and execution of testing plans and scripts.
• Provide end-user support for our products and services, including troubleshooting technical issues and answering questions.
• Prepare reports detailing software bugs, testing results, and other relevant information to communicate findings to the team.
• Ensure that our products are compliant with industry standards and regulations.
• Stay up-to-date with the latest trends and technologies in software development and testing.

KEY REQUIREMENTS:

• Dip or Bachelor's degree in computer science, software engineering, or a related field preferred.
• 2+ years of experience in IT operations or app support.
• Experience with software testing and quality assurance.
• Experience with UI/UX design and testing.
• Proficiency in software testing tools and technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and project management skills.

Our client, an international insurance company in Singapore is looking for candidates to join their expanding business as a Telemarketing Specialist.

Job Profile Summary:

This individual will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers.

Key Responsibilities:

· Collect customer information as needed to serve client and close sales

· Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

· Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration

· Correspond with customers through phone, e-mails, fax and/ or other electronic communications

The ideal candidate will possess the following:

· Diploma/Degree in Business or related fields of study

· A minimum 2 years of related work experience

· Relevant experience in telemarketing with track record in sales is a plus

· Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

Job: Clinic Assistant

Gleneagles Medical Centre

Endocrinology Clinic

Working hours:
M-F: 8.30 – 5.30pm
S: 8.30-1pm

Job scope:
- Front desk duties including registration, ushering patients, payment processing, coordination of appointments for patients , scanning of documents, basic dispensing of medications, etc…
- Administrative duties such as - handling of basic bills such as checking of hospital bills, bills to the clinic or credit card bills; filling and scanning of patient’s information and results
- Basic stock taking of drugs in the clinic
- Assisting the doctor with procedures

Requirements for the job:

- O levels and above or Nitec Nursing

- Knowledge of Mandarin and English compulsory, if possible can converse in Bahasa Melayu or Bahasa Indonesia

- Experience not required but must be:

o Willing to learn

o Capable of handling computers eg emails, Microsoft word

o Capable of using smart phones eg sending text messages, whatspp

o Experience with clinic assist software is preferable, if not, ability and willingness to be able to learn how to use it. Hence has to be comfortable with computers and IT

- Able to multitask and prioritise work

- Good organisational skills

- Team player

- Good social skills as dealing with patients

- Able to work independently

Salary:

- Commensurate with skills – from $1800 onwards

In this position you will be involved in some or all of the following tasks at any given time:

1. Study related activities (Laboratory Support). Manages all laboratory related activities within a clinical study under supervision, including:

• Reviews study documents
• Provides expert advice to PSI and Sponsor study teams
• Contributes to the development of diagnostic strategies, including the development and review of assay validation plans and reports
• Documents and drives the Laboratory Strategy
• Presents laboratory strategy at kick-off meetings
• Supports the selection of central and regional laboratories for studies
• Performs qualification of off-site / on-site laboratories for a study
• Coordinates the contracting of central / regional / off-site laboratories
• Performs central / regional / off-site laboratory set up
• Contributes to Risk Management process
• Provides information to PSI Data Management (DM) to aid eCRF design
• Delivers training to the study team and/or clinical sites in laboratory related procedures
• Performs initiation and monitoring visits to laboratories as required
• Coordinates routine calls with central laboratories
• Attends study progress calls with the Sponsor
• Provides support / consultancy to Sponsor / PSI team for all laboratory related issues
• Investigates issues with laboratories / couriers / sites
• Coordinates the transfer of samples between laboratories
• Assists DM in on-going data reconciliation
• Coordinates any changes to the laboratory strategy
• Performs close out of central / regional off-site laboratories

2. Quality Control & Quality Assurance:

• Develops and/or implements operational (project specific and laboratory specific) quality control documents
• Participates in system audits and follows up on audit findings related to laboratories that provide testing for the assigned projects

3. Business Development:

• May be required to assist with consultancy in business development tasks

Job Description:

With supervision from the managers and partners, your primary focus is to ensure that corporate secretarial duties are executed based on the relevant professional requirements and on a timely basis, such as:

• Assist to maintain and prepare documentation for our clients for compliance with the Singapore Companies Act. The preparation of documentation includes those documents required for the annual and extraordinary general meetings of our clients, the board resolutions, strike off process, etc
• Assist in the lodgment of returns to Accounting and Corporate Regulatory Authority (ACRA)
• Ensure statutory and compliance issues are met
• Assist in other corporate secretarial tasks required under the applicable laws and regulations

Beyond the traditional tasks performed by similar roles in other organisations, you will have the opportunity to explore the use of robotic process automation (RPA) technology to perform some of the administrative tasks.

You will also get to contribute as a team member, assuming shared responsibilities, providing support and managing effective communication with fellow colleagues on a regular basis.

Finally, you are responsible for developing and maintaining professional relationships with clients.

Job Requirements:

• Diploma in Accountancy or a professional qualification under the Singapore Association of the Institute of Chartered Secretaries and Administrators (SAICSA) schemes
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• Minimum 2 years of experience required
• Proficient in RPA software would be a plus

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission is to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Specialist After Sales
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy for a Specialist After Sales. The successful candidate will be managing the After Sales administration and operations related matters pertaining to After Sales Warranty, Assistance, Maintenance and Vehicle Pick-up & Delivery Services from a dealer perspective, and collaborating closely with our stakeholders (i.e. importer and partner Porsche Service Centre).

• Handling After Sales administration and operations related matters, including services authentication by reviewing invoices and supporting documents (i.e. servicing records, vehicle Log Card) provided by our partner Porsche Service Centre, raising purchase requisitions, and processing invoices for Finance payment.
• Investigating and following up with stakeholders regarding any abnormal or exceptional billings of services provided, and ensuring prompt resolution of all cases.
• Managing vehicle pick-up and delivery services with our appointed operations team, ensuring strict adherence to standard procedures for the efficiency and safety of our customers’ vehicles.
• Collaborate with the appointed operations team to provide a positive customer interaction, upholding the Porsche standard of quality customer experience.
• Setting up the after sales module within the Dealer Management System (DMS) and ensuring the maintenance of customer and vehicle records in the system.

• Diploma in Business Administration, Finance, Engineering, or related fields
• 3 years of relevant working experience, preferably in the Automotive industry
• A team player with excellent communication, innovation, and analytical skills
• Self-driven, proactive and possess a learning attitude
• Proficient in Microsoft Excel

As the product champion, this role works across various functions such as Game Planning, Product Management, Product Marketing and Community Management. The candidate assists the Product Manager to defend the product’s position in the gaming ecosystem as well as achieve operational and business targets.

Job Responsibilities

• Responsible for the localization of in-game content in consideration of local/regional marketability and consumers’ preferences.
• Responsible for the conceptualization and implementation of additional in-game and web-based content, offline and online events or activities to enhance the overall user experience.
• Monitor industry competitors and market trends towards developing product positioning strategies.
• Manage and aggregate game data to keep track of user trends to identify opportunities in increasing and retaining product user base.
• Facilitate communications and manage efforts of developers and internal departments such as IT, Web, Marketing/PR, Game Support/QA, Customer Service, towards ensuring deliverables related to the product goal are met on a timely basis.
• Provide comprehensive daily, weekly, bi-weekly and monthly reports to the Product Lead and to other departments, keeping them abreast of project progress and major issues.
• Maintain product quality through managing QA processes and prioritizing bug fixes for the developer.
• Housekeep and maintain all platforms and tools related to the management of the product and its gaming community.
• Other Ad-hoc duties include, but are not limited to:
  - Perform various writing duties and conceptualization of websites.
  - Review the quality of translated scripts and creative design taskings.
  - Curation and creation of social media content for the product’s social channels.
  - Source, evaluate and review potential game titles for new product acquisition.

Job Requirements

Fluency in English and an avid interest in PC and Mobile gaming is a minimum prerequisite for this position. The ideal candidate should:

• Ideally have prior experience in the gaming or IT-related industry.
• Possess strong analytical and problem-solving skills.
• Possess strong communication and teamwork skills.
• Be highly organized with very strong attention to details.
• Be passionate and well-acquainted with MSEA post-2016 till current.
• Be able to work independently with a keen sense of ownership and responsibility.
• Be willing to work long and/or irregular hours when required.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are young at heart, creative, innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.

Please submit your application with a complete resume at our PlayPark website under the "Career" tab. Only shortlisted candidates who pass the initial application screening will be notified.

ABOUT THE ROLE:

Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

This initiative will explore the cocreation of value with customers who need more from their industry partners, potentially creating new, customized ways of creating value for both customers and Bayer. Offer clinical perspective and a strong understanding of patient workflow to customers. Promote Bayer's offer by presenting the product's value (i.e., customer, patient, economical) over features. Dig deeper into customer’s needs & challenges to achieve a holistic understanding of solution requirements.Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

As a Portfoio Solutions Specialist you will be responsible to build, develop and grow the assigned territory, including managing local/national tenders and ongoing and new funnels of devices in the assigned territory. To execute scientific activities in the assigned territory on driving product or solution strategies in the short, mid, and long term to achieve set business goals under the supervision of the Country Manager.

YOUR TASK AND RESPONSIBILITIES:

• Co-create new, innovative ways of partnering with a defined segment of customers - this will likely exhibit an orientation comfort in using Bayer products - Willingness to experiment with new days of doing business/ delivering outcomes, and a desire to engage with Bayer beyond image acquisition, expanding into a more holistic view of how Bayer can best impact patient and disease management.
• Energized by the challenge to create a vision and collaborate with a cross-functional team of internal and external stakeholders to develop a new innovative offering.
• Understand the healthcare operating model and relate to the mindset that addresses clinical and various stakeholder perspectives.
• OEM management – maintain and establish strong relationships to maximize market opportunities and strengthen business continuity and ongoing representation. Identify opportunities for strategic collaboration for further mutual clinical and commercial objectives.
• To identify and increase key opportunities in new accounts and manage the existing accounts with an entrepreneurial mindset (local/national tender and strategic customers)
• Train customers on the utilization of Bayer solutions beyond current product portfolio. Assist customer on making best use of product they have at hand. Increase adoption/implementation of the full offering of Bayer portfolio
• Facilitate training sessions, new product releases and launches, and implementing marketing activities, but not limited to product presentation, e-detailing, operation training, and congress and tradeshow.
• Develop a master call list and make five quality calls per week with outcome updates. Efficiency utilizes digital tools to perform advanced data mining such as prospect accounts, record and maintain customer database in RAD CRM platform, and coordinate the assigned territory activities with peers and field partners
• Ensure all scientific programs are effectively implemented and targeted for growth based on Return-on-Investment Planning
• Achieve profitable and sustainable growth and individual sales targets for the Radiology business.
• Generate and implement the annual territory plan on the assigned territory to develop the value proposition of each account, analyzing potential accounts for strategies, action plans, and resource planning.

WHO YOU ARE:

• Bachelor's or Degree in Business, Marketing, or clinically relevant field to radiography with an understanding of a clinical workflow.
• Min 3 years of working experience in radiology or at least 3-5 years of sales and marketing experience.
• Strong Presentation, facilitation, and interpersonal skills to coach others on using products and clinical applications. Increase results in terms of sales and quality with customers by excellence in clinical differentiation. Have the ability to lead and motivate others.
• Demonstrated entrepreneur mindset and experience developing and executing product solution proposals. Added value: Experience in procurement operating
• Demonstrated the right mindset with self-driving product knowledge and selling skills
• Demonstrated ability to lead efforts to discover, define and create tangible, mutually beneficial outcomes and ideas into well-defined plan that is actionable and measurable
• Excellent networking and collaboration skills and anticipatory problem-solver
• Good command of English

• Design, develop, implement, maintain and review competitive Total Rewards programs for the region Asia to attract, motivate and retain talent
• Support regional and local HR as well as Talent Acquisition in the creation of competitive reward offers for new hires based on business needs, affordability and compliance with existing compensation and benefits structures
• Support the global annual income increase budgeting process for all countries in the region and make reasonable and data-based recommendations for merit increase budgets in alignment with regional and local HR and management
• Own the job grading process in the region, incl. job analysis, job titles and job descriptions; support Global Rewards in the grading of senior management jobs in the region
• Develop annual salary ranges for the countries in the region that enable the calculation of employees’ individual market pay positions/compa-ratios based on the obtained market data
• Support the global merit cycle and bonus calculation process, esp. by modeling and providing pay/merit matrixes for the countries in the region to ensure fair, competitive and performance-based salary adjustments
• Plan, administer and review Santen’s benefits programs and employee benefits offerings in Singapore, and support benefits programs in other countries in Asia
• Provide guidance and recommendations to managers in the region on all Rewards-related matters
• Manage all Rewards-related employee and manager communication in the region in close collaboration with regional and local HR by providing relevant and meaningful communication material
• Support Global Rewards in rolling out global Rewards initiatives, programs and processes, esp. by providing data as well as customizing and delivering global communication based on regional needs
• Ensure that Rewards practices of all kinds are in compliance with the respective countries’ legislation
• Stay updated of industry trends and identify opportunities to enhance existing Rewards programs, plans and policies in a cost-effective manner; monitor legislation changes that may have an impact on existing Rewards practices in the region and take actions as required
• Manage regional Rewards-related vendors as and when required to ensure effective service delivery, holding them accountable based on service level agreements

Job Description

We seek individuals who are enthusiastic about delivering exemplary customer service!

Remuneration Package:

Salary: Basic & KPI Incentive ($3,000 - $3500)

Monthly KPI & Quarterly Bonus
Benefits: Medical and Dental provided

Responsibilities:

• Respond promptly to customer inquiries through various communication channels (phone, Whatsapp etc)
• Address and resolve customer complaints, concerns, and questions in a courteous and professional manner.
• Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system.

Requirements:

1. Min GCE “O” level certificate
2. English & Chinese proficiency (verbal and written)
3. No experience required, training provided

Locations:

nearest MRT: Lavender, Nicoll Highway