Duties & Responsibilities

Handling of customer questionnaires or documents related to product information, regulatory and religious compliance.

· Completion of customer questionnaires or documents related to product information, regulatory and religious compliance.

Provides regulatory technical support

· Work closely with the PIRA Manager to represent company and participating in trade association meetings.

· Provide technical support to customers and internal departments (sales, creation, operations, etc.) on product information and regulatory issues.

· Keep abreast of current food and flavour legislation and product information.

· Provide support to ensure appropriate regulatory and religious compliance of raw materials and flavour products. This includes legislation within Asia Pacific region, Halal, Kosher, GMO, Allergen and any technical product information related to flavour, food additive and food ingredients.

· Assist to contact relevant Government authorities accordingly to clarify any regulatory-related issues.

· Collaborate and interact as required with relevant personnel from other departments to communicate regulatory requirements.

· Provide support to the PIRA Manager in relevant SAP projects so as to have continuous improvements in the regulatory function. Assist to maintain regulatory and religious documentation system accordingly.

Manage religious management systems and support food safety management system

· Support in applications and audits to certify products Halal with MUIS. Tasks may include the following:

o Contact point for MUIS for routine Halal applications

o Assist in the activities required to coordinate the internal Halal audits

o Provide relevant support in any external audits involving Halal

o Assist in sustaining relevant communication or projects involved in order to ensure that continuous improvements are being made to the Halal Management System accordingly.

WSH related responsibilities

Able to follow Workplace safety and health system and in-house safety rules implemented at the workplace

Able to follow company Standard Operation Procedure and Risk Assessment

Able to comply Workplace Safety and Health guideline

Reporting incident/accident to company Workplace Safety and Health Manager

Able to report/inform HR on Personal Health Risk and Mental well-Being

Not engage in any unsafe or negligent act that may endanger yourself or others working around you

Use Personal Protective Equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Experience

Diploma in Food Science, Chemistry, or related courses with at least 7 years of relevant experience in flavor or food and beverage industry

Bachelor's degree in Food Science, Chemistry, or related Science courses with at least 5 years of relevant experience in flavor or food and beverage industry

At least Masters in Food Science, Chemistry, or related Sciences with at least 1 year of relevant experience in flavor or food and beverage industry

Special Skills/Knowledge Required (Technical Competency)

· Intermediate knowledge and skills on regulatory knowledge to provide advice to stakeholders on regulatory compliance and legal matters related to support business decision making

· Intermediate knowledge and skills on regulatory risk assessment to analyse the impact of latest regulatory developments

· Intermediate knowledge and skills on measures/ practices to meet religious requirements such as Halal and Kosher in food manufacturing

· Intermediate knowledge and skills on food safety practices and quality system management in food manufacturing, in particular allergen managment

· Intermediate knowledge and skills on documentation control to facilitate referencing of process and systems information to comply with company requirements

Generic Skills (Personal Traits)

· Intermediate teamwork skill/trait: Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.

· Intermediate communication skill/trait: Articulate and discuss ideas and persuade others to achieve common outcomes.

· Intermediate interpersonal skill/trait: Detect and decipher emotions of others to manage interpersonal relationships in social situations.Basic decision making skill to choose a course of action from various alternatives using a reasoned process to achieve

· Intermediate decision making skill: Make decisions in a complex setting to achieve intended goals using a structured process and multiple sources of available information.

Intermediate problem solving skill: Identify less perceivable problems and use problem solving tools and techniques to solve the problems.

Overview

Scent Senses is a wholesale distributor of internationally branded luxury products, As a company focused on ensuring the end-consumer has the best possible purchasing experience, we are seeking a General Manager of quality assurance, logistics and warehouse management, who can ensure all products that pass through our warehouses are rigorously checked for quality and authenticity, have appropriate goods-tracking mechanisms implemented upon them, and complete their logistic journey efficiently.

As a manager, your role will require deep technical expertise, and managerial experience.

Job Responsibilities

You will be expected to:

1. Design and implement the company’s goods tracking mechanism to ensure complete traceability from manufacturer to end consumer.

a. You will be expected to work with the ERP systems administrator to digitize this mechanism

2. Manage a team of quality assurance officers, whose functions include

a. Ensuring correct distributor codes are present on each product

b. Visually inspecting all merchandise to ensure there are no blemishes

c. Appropriately demarcating and returning merchandise which does not meet QC standards

3. Manage a team of warehouse operators, who carry out typical CG operations.

4. Ensure logistics process error rate of <0.05%, including customer complaints and internal QA checks.

Job Requirements

As a significant point of control for the essential functions of quality control and warehousing, you will be expected to have the following experience and/or knowledge in order to carry out your functions effectively:

1) Thorough knowledge of various industry standard packaging quality assurance checkpoints, including their methods of identification.

2) Experience managing a team of at least 25 in a quality assurance function.

3) Deep knowledge and experience of goods traceability mechanisms, especially with regards to implementation of these mechanisms downstream.

4) Knowledge and experience of warehouse operations with respect to CG, especially in handling, sanitation between QC and non-QC products, goods flow, product accounting, etc.

5) Knowledge and experience working with GS1 standards and matrix codes.

6) A minimum of 15 years of experience working directly in the quality assurance field within the luxury industry.

7) Qualifications in technical industries are highly preferred.

8) Knowledge and experience in Odoo 16 software usage, especially Inventory and Manufacturing module.

Misc.

1) You will be expected to work 5.5 days. Weekday working hours are 8:30am to 6pm, and Saturday working hours are 8:30am - 1pm.

2) Sick leave and Annual leave will be in line with MOM regulations.

About the role:

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Product Director and take charge of managing our air-conditioner products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

About the role:

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Product Director and take charge of managing our Home Appliances range of products, especially in the Washing Machines and Refrigerators.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

Job Description:

• Operate a Help Desk to manage all issues relating to facilities feedback, service requests, and any other issues.
• Manned facilities for receiving, logging, tracking and responding appropriately to user requests or feedback that are received via phone, e-mail and other communication platforms (e.g., WhatsApp/Telegram/Chatbot).
• They shall act as the first line of response to channel urgent feedback, faults, defects, breakdowns, repairs and damages to the relevant maintenance staff. They will inform the user of the outcome and actions taken to rectify the problem as a form of closure to each feedback.
• They shall close the feedback loop with all users on the status of issues raised to the maintenance teams in relation but not limited to, the following matters:
• (a) All queries and requests relating to services and events support;
• (b) Notification of faults and complaints relating to the services from clients and members of the public;
• (c) Requests for temporary changes to the delivery and scope of services;
• (d) Notification and responding to emergency calls;
• (e) Monitoring of alarms;
• (f) Update of progress regarding any fault notified to the Helpdesk; and
• (g) All other issues raised by users.
• They shall maintain and upkeep all faults/defects reported into the CMMS, phone calls, emails etc, and ensure that reported faults are being channelled to the staff for immediate response and follow-up.
• They shall categorise the feedback based on the KPIs and inform the urgency of the matter to relevant contractors/maintenance staff. They shall prepare monthly reports for tracking suggestions, complaints, breakdowns, etc., received together with their resolved status.

Working Hours

Rotating Shift (12 hours) - Average of 44 hours per week

About the role

Reporting to the VP of Ocean team, and as part of the Trade Performance Centre (TPC) team, this role will manage allocation on trade lanes as negotiated, while also liaising with carriers and other TPC teams to monitor overall performance.

What you will be doing

Allocation Management

• Allocation Management on different Trade Lanes according to the agreements negotiated by the MO procurement team with the shipping companies for all FAK/NVOCC/NAC BASKET/NAC contracts
• Development and maintenance of allocation cards

Liaising with carriers

• Management of the Space / Equipment release with carriers
• Follow up on allocation compliance specifically on contracts subject to DeadFreight

Coordination with the network

• Work closely with other TPC teams to ensure continuous improvements and increase productivity
• Ensure that agreed SOPs are in place and respected in order to increase TPC visibility on the overall process and that data quality is improving
• Improved visibility of schedule carriers
• Conduct needs assessments and performance monitoring for communications with EU network
• Maintain dynamic communication across the network through specific flashes to inform of opportunities or difficulties.
• Conduct conference calls with stakeholders as needed (regular ones and emergency ones when needed)

The successful applicant

Essential

• Minimum diploma AND at least 2 years’ experience in carriers or Logistics company
• Highly proficient in Microsoft Excel/ Powerpoint
• Strong analytical skills
• Enjoys working with numbers
• Be autonomous while also excelling in a team environment

Desirable

• Tableau Software Proficiency is a plus.
• Goal oriented and driven, motivated self-starter with excellent organization skills and ability to multi-task
• Positive, highly adaptable and possesses strong people skills
• Able to adapt to different and difficult situations, people, country
• Innovative and has the ability to provide value added business solutions and alternatives

Company background:

Focus Computer Pte Ltd has been operating since 1989, and is an established leader in the IT hardware and software fulfilment space in Singapore. We have provided a stable environment for our employees since our inception and we believe in taking care of our employees through thick and thin. We have established Focus Digitech Pte Ltd in order to meet the growing demands for digital transformation by our customers. Your entry point into the company does not limit the potential you have to rise within the company to other roles as your aspirations and attitudes may propel you towards. We believe that paper qualifications can only tell us so much, and we believe in hiring people with the right skills and not just certifications (although we will accord due credit if you have them). So, come on and discover your full potential with us as we take Focus Digitech to the next level of leadership in digital technologies!

About the Role

As a Junior SIEM Engineer, you will play a crucial role in the development and tuning of our SIEM-based product. You will work closely with our team of experienced engineers, cybersecurity experts, and data scientists to enhance the efficiency, accuracy, and reliability of our security monitoring and threat detection capabilities. This is an excellent opportunity to gain hands-on experience in the cybersecurity, artificial intelligence & machine learning industry, and contribute to the protection of our clients' digital assets.

You will have the opportunity to influence customers to re-engage the company for additional projects or change requests and will be financially compensated for such.

Role and Responsibilities

The candidate is expected to perform the following duties:

· Assist in the design, development, deployment and implementation of SIEM-based features and functionalities for our security platform solution.

· Collaborate with senior engineers, data scientists and Universities partners to configure and optimise SIEM rules, alerts, and correlation rules to improve threat detection accuracy.

· Participate in the analysis and investigation of security events, providing timely incident response and remediation support.

· Support the research and development of new defensive techniques against the latest cybersecurity attacks.

· Contribute to the development and maintenance of SIEM documentation, including standard operating procedures and best practices.

· Monitor and analyse security logs, network traffic, and system events to identify potential security breaches or vulnerabilities.

· Stay updated with the latest trends and technologies in cybersecurity, AI, and ML to propose innovative solutions for continuous product improvement.

Experience and Personality Ideals

· 3+ years of experience in IT project management experience.

· Familiar with Office productivity tools for Scope of Work document writing, tender submissions and customer presentations.

· Have a passion for customers to be successful.

· Excellent customer problem management and problem-solving skills.

· Strong communication skills and the ability to establish and maintain strong customer relationships through effective interpersonal skills.

· Results oriented, great in collaboration and a self-starter who is highly motivated to support others to succeed

· Good objection handling and negotiating ability.

· Able to multi-task and manage multiple streams of work and opportunities simultaneously.

· Resourceful and able to manage own workload with minimal supervision.

Qualifications and Education Requirements

· Diploma / degree in Cyber Security, Computer Science, Information Security, or a related field from a recognized institution.

· Strong interest and knowledge in cybersecurity principles, methodologies, and technologies.

· Familiarity with SIEM concepts and tools (e.g., Splunk, Elastic Stack (Elastic / Elasticsearch / ELK), QRadar, Wazuh) is a bonus.

· Knowledge of vulnerability assessment and penetration testing, with certifications is a bonus.

· Basic understanding of networking protocols, systems administration, and cloud computing (e.g., AWS, Azure, GCP).

· Proficiency in one or more programming languages, such as Python, Java, or C++.

· Excellent analytical and problem-solving skills, with the ability to analyse and interpret security-related data.

· Good communication and collaboration skills to work effectively within a team environment.

· Eagerness to learn and adapt to new technologies and industry trends.

· Fresh graduates are welcomed to apply

Benefits

· Competitive salary and benefits package.

· Opportunity to work in a dynamic and fast-growing cybersecurity firm.

· Exposure to cutting-edge technologies, AI, and ML in the field of cybersecurity.

· Ongoing training and professional development opportunities.

Collaborative and inclusive work environment.

· Chance to make a significant impact on the security posture of SMEs.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Vulnerability Management Expert is an individual role within the Data Security Services team and will be responsible for owning the Vulnerability Management. The individual is supported by platform teams for remediation actions.
• The position is pivotal for driving the process with various cross-functional (transverse) IT teams.
• Person will be responsible for following (but not limited to) responsibilities in day-to-day work
• Focal point of contact for Vulnerability Management and related topics- a go-to person for consultation regarding the vulnerabilities identified by the tool and guide & assist Infrastructure and Application teams to remediate the vulnerabilities identified under their application/infrastructure scope.
• Person will be responsible preparing the Vulnerability Management Plan and the executes plan through all the phases of Vulnerability Management Lifecycle.
• Ensures that the Vulnerability scans are scheduled, configured in tool and are executed as per the schedule. Any failure of scans is to be investigated and schedule to re-run
• Conducts periodical discovery of IT Assets and ensures that identified assets are highlighted to CMDB owner for appropriate Asset tagging and also onboards the new asset in Vulnerability Management tool
• Assess the identified vulnerabilities and study & understand the risk profile, impact as per environmental context
• Lead the discussions with Infrastructure and Application teams and advise them the relevance of vulnerability and help them understand the impact
• Understand the false positives reported and the technical limitations of the environment and facilitate the process of Risk Acceptance.
• Person will be responsible to liaise with various stakeholders for proposing and maintaining the approvals for such cases
• Collaborate with Infrastructure teams- Windows, Unix, Networks etc. for the remediation of the identified vulnerabilities
• Maintain the Vulnerability Dashboard for the scope and submits reports both of Technical teams and Management Reporting
• Organize work in order to achieve compliance to established KPIs for Vulnerability Management and proactively work towards achieving the same. Maintain periodical reporting on the progress
• Escalate- discuss and consult- as required to next levels and Management in timely manner
• Provide subject matter expertise for the Vulnerability Management service
• Lead the Penetration testing remediation planning with cross functional teams
• Conduct new threat exposure scanning across the asset scope and advise the applicability and lead remediation exercises with cross functional teams
• Participate in meetings with various stake holders as per the schedules
• Liaise with different teams in different geographical zones
• Propose, plan and execute Service improvements initiatives
• Adhere to different policies set out by the organization
• Prepare and provide different reports (weekly/monthly/ad-hoc) to the Manager as necessary
• Maintain appropriate knowledge required for successful and efficient delivery of the responsibilities
• Keeping abreast of new threats and vulnerabilities and provide analysis as per applicability
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly aligned to Asia and EMEA time zone. However, candidate may have to work outside of work-hours for urgent or critical threat management topic as applicable and as required.
• Flexible work schedule (based on roster) is followed:
• General hours: 10 AM – 7 PM or 11 AM – 8 PM SGT
• Afternoon hours: 12:00 Noon – 9 PM SGT (as per operations needs as required).

Job Qualification

• 10 -12 years of IT experience with 6-8 years of IT Security experience and 5+ years of experience in managing Vulnerability Management process for an enterprise.
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science
• Professional Certifications (highly preferred)
• Certified Information Systems Security Professional (CISSP)
• GIAC Enterprise Vulnerability Assessor (GEVA), or any other Vulnerability Management Certification
• CREST certification
• Working & hands-on experience in managing Vulnerability Management process
• Strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, networks, database, and application servers
• Ability to assess vulnerabilities and prioritize remediation planning
• Experience in working collaboratively with cross-functional/transverse IT teams in Production setup (Operations) mode
• Ability to apply Risk based approach while working on assigned responsibilities
• Must have working experience in administrating and operating Tenable (Nessus) Security Center vulnerability management tool for a Large enterprise level environment
• Good understanding of Reporting needs at various levels of organization and ability to design, create and present the same
• Hands-on experience of creating reports using various tools such as Excel, PowerPoint, Word in graphical formats, trending
• Experience in working with any BI tools like Power BI etc. to prepare the dashboard
• Knowledge of different domains of Information Security
• Working experience in financial organization is highly preferred
• Excellent in analytical, communication and documentation skills
• Ability to organize work and be able to priories work as per the Operation’s needs
• Must have strong understanding of ITIL processes and comfortable working in process-oriented environment\Ability to work independently and as well as a part of team and is able to work under minimal supervision
• Should have time management skills and able to manage work in fast moving environment
• Excellent written and oral English language skills. Knowledge of French language is preferred.

Skills Matrix

Technical skills

• Experience of running Vulnerability Management Service - Must
• Hands-on knowledge of Tenable Security Center or any other vulnerability management tool - Must
• Conducting Vulnerability Assessments - Must
• Reporting and Documentation skills - Must
• Fundamental understanding of Operating Systems fundamentals- Windows, Linux - Good to have
• PowerShell, bash based scripting knowledge - Good to have
• Threat Assessments - Good to have

General skills

• Ability to prioritize effectively - Critical
• Ability to work autonomously - Critical
• Ability to work successfully in a team - Critical
• Adaptability to changing environments - Critical
• Inter-personal skills - Critical

Language skills

• English - Critical
• French - Good to have

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Responsibilities:

• Drive the recruitment process by actively sourcing for talent in the related fields
• Involve in Business Development plan to enlarge company's market penetration
• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates
• Provide career advice to candidates and clients with regards to current market trend
• Propose and negotiate business model / plan with targeted cliental pool
• Lucrative remuneration package awaiting

Requirements:

• Degree in any Discipline
• Candidates with strong track record in sports or co-curricular activities will have an added advantage
• Candidate with great team spirit, persistency, good communication and interpersonal skills are welcome to apply

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704
Recruit Express Pte Ltd, EA License No.: 99C4599

While the campus is under construction, you may be deployed to National University Hospital (NUH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).

Duties & Responsibilities

• Responsible for providing all bed allocation requests and services on a timely manner via bed booking system
• Perform bed allocation duties, complying to a set of rules and priorities levels as established by the hospital, and assignment of beds to patients shall be in accordance to patients’ needs and choice where possible.
• Able to identify potential bed tight situation and activate bed tight measures.
• Coordinate patient movement with wards and other departments based on bed status if required.
• Answer phone calls on bed enquires and respond to or follow up on bed/transfer requests and ambulance arrangement.
• Assist in preparation of management reports and provide statistics as and when required.
• Send out Bed Status report on a timely basis and send out notifications of BRO and bed waiting status to designated recipients if hospital BOR is high.
• Coordinate and liaise with various parties to arrange ambulance transfer and ensure any special requirements are communicated correctly.
• Assist in collating statistics of bed request and ambulance transfers
• Assist on phone, email or fax enquires
• Assist in preparation of materials related to bed planning and ambulance services
• Provide department administrative support where required
• Involve and engaged in ad-hoc projects
• Conduct testing of applications when necessary
• Monitor, maintain and manage inventories in office

Requirements

• GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC
• Possess basic workplace English and other local languages (s) and numeracy including conversational, writing making electronic entries e.g. record information on forms, charts and checklists
• Proficient in Microsoft Office
• Experience in frontline customer service and prior working experience in healthcare industry will be an advantage
• Able to work 2 rotating shifts, including weekends and public holidays

Roles & Responsibilities

• Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems.
• Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems and printing/enveloping vendor.
• Perform project management role on Output Management driven projects and initiatives.
• Participate in projects and initiatives requiring/involving Output Management support. Perform technical evaluation and analysis of existing and new systems and assess their potentials for automation/implementation.
• Perform management of vendors and contributing ideas in streamlining processes to facilitate smooth implementation of initiatives.
• Participate in audit and compliance review involving Output Management systems and print operations.
• Develop and maintain existing scripts and programs to automate Output Management operational processes.

Requirements and skills

• Knowledge in either one of more technologies : Visual Basic, Power Shell, C#, C++, Python and Java programming
• Possess an understanding of network, SQL database, and Windows platform necessary in troubleshooting issues related to Output Management systems.
• Knowledgeable in Windows infrastructure and other technologies (Active Directory (AD), Domain Name Servers (DNS), Network Load Balancer, MS Clustering, Virtual Machine (VM), MS SQL).
• Knowledgeable in Tomcat and Internet Information Services (IIS) application and web server components.
• Knowledgeable in the Windows OS environment and knows Windows/DOS programming/scripting.
• Knowledgeable in the Microsoft suite of products such as Excel, Word, and Power Point.
• Knowledge in R2W and RPM systems is a big advantage.
• Experience working in a bank Data Centre Operations environment preferably in the area of Output Report Distribution, Archival and Print Operations.
• Prior experience in statements printing and enveloping is an advantage.
• Ability to work in a fast-paced environment and able to deliver results in a timely manner.
• Ability to communicate clearly and effectively both verbally and in writing.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

COMPANY DESCRIPTION

Grocery Logistics Singapore (GLS) a wholly owned subsidiary of FairPrice Group Supply Chain, is a well-established logistics player in the Fast Moving Consumers Goods (FMCG) segment, incorporated since January 1993. Other than being the key logistics provider for NTUC FairPrice and its subsidiaries, we had serviced the Dairy Farm Group, Royal Ahold Group (since exited from Singapore Markets) and many small supermarket chains since our establishment.

RESPONSIBILITIES

The FairPrice Group Supply Chain Business Unit (FPG SC BU) or Grocery Logistics of Singapore Pte Ltd (GLS) is a key logistics service provider to NTUC FairPrice Group and external customers. Our services provided include inbound logistics, warehouse and fulfilment and last mile delivery to the stores, customers and B2C home delivery.

Job Purpose

You will be a key member to contribute towards the growth and delivery of the Supply Chain Development & Analytics department. This position will be responsible for developing and driving the overall planning, implementation, control and completion of the supply chain and/or network design related projects, ensuring alignment with the Supply Chain development and larger Supply Chain BU strategy and goals.

Responsibilities

• Lead project planning and managing the project scope, deliverables, implementation, resource plan, cost, timeline and across all related work streams and functions, providing sound decision making and leadership under pressure.
• Identify key stakeholders, determine project requirements, address key concerns of stakeholders and designing an effective communication plan for each project.
• Engage and manage relationships and expectations with cross functional stakeholders (mid to senior management level) throughout the project lifecycle.
• Negotiate project implementation costing, financial tracking/reporting to ensure efficient utilisation of resources and within budget and allocation of costs to respective project stakeholders.
• Partner and collaborate with Supply Chain Business Insights team to develop metrics, dashboard, reporting project results and track actual cost saving after deployment to ensure alignment with overall company and business group strategies.
• Provide and present regular status reporting on project implementation progress, highlights and lowlights including recommendations to project stakeholders and sponsor(s) to enable overall project progress monitoring.
• Develop and lead the change management plan including conducting training (where applicable) and addressing any queries/concerns raised by project stakeholders.
• Embedding quality across all aspects of the project to deliver successfully, enforcing project governance, ensuring transparent and timely communication to project sponsors and stakeholders on any emerging risks/dependencies and corresponding mitigation plans.
• Anticipate and manage changes to both project plan / framework as well as project scope and detailed documentation of project and changes.

• Minimum 6 years of project management experience related to supply chain network and optimisation and transformational projects for retail, FMCG, e-Commerce industries etc.
• Degree in Industrial Engineering, Logistics/Supply Chain or related discipline.
• Possess a in-depth knowledge and understanding of the end-to-end (E2E) supply chain including logistics, transportation, process improvement and inventory management.
• In-depth knowledge of project management methodologies and tools, lean or six sigma.
• Strong leadership qualities to negotiate and exercise influence when managing internal stakeholders and external partners.
• Strong change agent who drives and champions change.
• Proven ability to lead, manage multiple and complex projects as well as effectively manage change and project budgets.
• Excellent reporting and documentation skills to ensure timely, clear, and concise information flow among all project stakeholders.
• Excellent interpersonal and communication skills, with the ability to communicate effectively to a diverse range of audiences/stakeholders and deliver difficult messages whilst maintaining buy-in.
• Excellent organizational,multi-tasking, problem-solving, attention to detail, critical thinking and analytical mindset and skills.
• Professional certifications in supply chain management (e.g. APICS) and/or project management certification preferred e.g. PMP, Prince2 etc.

• Work location: 37 Joo Koon Circle

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Department overview:

Corporate Treasury is responsible for managing all aspects of liquidity and funding requirements of the firm in accordance with the Executive Management Boards mandated risk appetite and in compliance with regulatory liquidity metrics.

The Global Liquidity Management (“LM”) team is responsible for designing and implementing the global liquidity management framework covering areas such as liquidity risk policy, liquidity risk monitoring and mitigation, FTP policy, CFP and ownership of the regulatory liquidity ratios such as LCR and NSFR.

A significant portion of the role involves working directly with senior stakeholders across the business, finance, operations and risk to ensure continuous dialogue and review of all matters relevant to liquidity management.

The LM team is also responsible for driving the change agenda, working with business and other finance functions to onboard new products and/or adopt new technologies and move away from legacy reporting infrastructure.

Responsibilities:

The successful candidate will be a key member of the AEJ Liquidity Management team and will help implement, monitor and manage regulatory and internal liquidity risk within the Asia ex-Japan region. Some of the key responsibilities will include:

Liquidity Risk Management

• Monitor and manage the company’s daily cash position, ensuring sufficient liquidity for operational needs and funding requirements
• Design, implement and monitor liquidity risk framework for Asia ex Japan business and entities, including the forecasting of liquidity pipeline under both BAU and stress scenarios
• Liquidity risk modelling for global markets business
• Continuously review the liquidity risk framework in light of changing business dynamics
• Design and implement an FX management framework, including collateral swaps
• Design liquidity sources and uses analysis at country and regional level
• Understand country specific challenges, especially Singapore, Korea and India regulatory requirements and nuances
• Co-ordinate and lead annual CFP exercises across the Asia ex-Japan region
• Development of FTP policies to support commercial decision making, taking into account specific country nuances and cross-border restrictions

Regulatory Liquidity Compliance

• Engagement with business for liquidity optimization and trade mitigation
• Design, implement and maintain a regulatory reporting control, governance and escalation frameworks
• Contribute to annual governance attestations such as RCSA, EUC, BCP
• Daily/monthly report review, challenge and sign-off, working closely with the off-shore production team

Change Agenda

• Assist in the end to end daily Treasury MI from data sourcing and automation of liquidity reporting to explains and business MI
• Treasury lead for new business initiatives – technology upgrade, ESTB program setup, new product implementation etc.
• Involvement in UAT and impact assessment of policy changes
• Treasury point of contact for business, operations, finance and other functions for all things change related

Stakeholder Interaction

• Regular interaction with business CAOs to understand the liquidity pipeline, liquidity usage drivers and assist with the financial resource budgeting process
• Interacting with a variety of different desks to help drive business strategy and the firms return dynamics with particular attention to “time to market” to stay competitive in the market
• Work with other corporate finance and risk functions to make effective use of the firm’s balance sheet (capital and liquidity) to help meet business objectives. Must have visionary responses and have “Sense & Response” attitude
• Proactively articulate and explain both verbally and in writing processes and procedures to Risk, Audit and Model Validation colleagues with governance and controls in mind

Skills, experience, qualifications and knowledge required:

• Minimum Degree from an accredited University
• Minimum 4 years’ experience in Asset Liability Management/ Liquidity Risk Management within an international financial institution with a focus on Singapore, Korea and India markets
• Experience in regulatory liquidity framework, funding, recovery resolution planning, liquidity risk management and regulatory requirements
• Experience in design and implementation of liquidity risk and Asset Liability Management framework
• Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with stakeholders at all levels
• Prior experience in digital transformation of Treasury function would an advantage
• Strong quantitative & analytical skills with advanced data handling, documentation and presentation skills
• Self-starter and eager to learn, able to take ownership of issues and drive to conclusion with particular emphasis on time to market
• Able to explain complex issues, policies, and procedures to varied stakeholders across senior management, peers, finance functions, risk, audit, model validation etc.
• Strong negotiation and conflict management skills
• Experience of Tableau and Power BI

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 4652

Function Description

This position serves both Business Development and Service & Support. The position requires detailed knowledge of flight simulation equipment, maintenance, and operation, as well as Collins image generators and display systems. Experience within the Asia-Pacific region and especially with China airlines, training centers, and training device manufacturers is also required. This position works as part of the business development team to identify and follow market opportunities, clarify customer requirements, organize proposal submissions, and conduct contract negotiations. Detailed process knowledge of Collins service and support, and business development workflows and systems is desired.

Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment. Provides instruction and education regarding products or equipment usage to customers and internal employees. Designs and manages product training for customers and staff.

Discipline Description
Coordinates with Customer Service representatives to identify customer training and support needs. Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed. May resolve technical problems in a call center/help desk environment or through customer escalation. Completes proper documentation of issues.

Organization Level Description
• Implements functional strategy.
• Establishes operational plans for work area.
• Recognized master within discipline, having deep knowledge of theory and organizational practices within a specific discipline.
• Problems faced are typically complex.
• Develops and implements new products, processes, standards or operational plans that will have impact on the achievement of functional results.
• Significantly improves on existing processes and practices.

Typically requires a University Degree or equivalent experience and minimum 10 years of prior relevant experience or, an
Advanced Degree in a related field and minimum 7 years experience.

Familiarization and experience with regulatory authorities is required.

Purpose
Senior Product and Technical Service professional with significant experience. Implements customer support strategy. Works with leadership and Customer Service representatives to develop and execute effective support programs in alignment with projected changes in production processes, equipment upgrades, and/or other product strategy.
Responsibility Statements Subject matter expert for multiple products and services.
Operational lead for complex customer technical matters. Work with Customer Service to review effectiveness of technical support activities and identify customer training and support
needs. Responsible for improvements to product and technical service programs and offerings in alignment with production processes, product changes, and other factors. Direct implementation of product and technical services.

Job Description

• Support the Operations Manager/ Superior and other cleaning supervisors in all duties of the cleaning operation. Assist the Operations Manager/superior to coordinate, scheduling, and supervise cleaning site staff.
• Responsible to inspect job sites for proper cleaning and inventory cleaning supplies.
• To attend to clients’ complaints promptly.
• To resolve problems efficiently without unnecessary delay.
• To be involved in the appointment of Supervisors and Cleaners
• Train, instruct, and supervise the work of Supervisors and Cleaners
• Ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed with due observation to appropriate Health & Safety requirements
• Able to be hands-on when the situation requires and any other responsibility as assigned by superiors.
• Distribute advance and monthly salary to employees.
• Arrangement for some landscaping job such as grass cutting and outdoor cleaning

Job Requirement

• Initiative and keenness to learn
• Willing to work rotating shift
• Willing to work outdoor (some projects might included outdoor environment)
• Possess valid driving license

Our Client is a leading player in building management industry. Due to business needs, they are now recruiting a Project Engineer to be part of their Project Management team for ongoing transformation projects. They are located in the East - easily accessible.

Roles and Responsibilities of Project Engineer:

• Coordinate client, consultant, and subcontractor meetings to ensure compliance with A&A project requirements.
• Interpret drawings, identify discrepancies, and devise solutions.
• Plan, schedule, monitor, control, and coordinate A&A works for timely completion.
• Lead a team to ensure accurate and timely execution aligned with client specifications.
• Manage end-to-end project delivery, track progress, and provide regular updates.
• Handle multiple minor projects concurrently.
• Plan, schedule, control, and coordinate building services-related works, including preventive, breakdown, and A&A works.
• Lead a team for accurate and timely on-site execution.
• Liaise with clients, Managing Agent, and subcontractors to adhere to requirements.
• Monitor and report project progress promptly.
• Possess strong knowledge and experience in various building-related works such as civil engineering, structural, architectural, building repair, carpentry, partition, A&A, renovation, and plumbing.

Requirements:

• Min Diploma in any Engineering discipline
• Min 5 years of relevant experience
• Experience in construction industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Description:

As a Management Trainee, you will:

• Undergo a comprehensive training program: Gain hands-on experience and exposure to various departments, including Sales, Marketing and Operations.
• Learn from industry experts: Work closely with Engineers to develop a deep understanding of our business operations, products and industry dynamics.
• Participate in projects and assignments: Honing your skills in Sales Planning, Technical Decision-Making, Problem-solving, and Project management, while also cultivating your ability to integrate complex technical solutions, collaborate effectively with cross-functional teams, and adapt to dynamic customer requirements.
• Rotate through different roles: Experience various aspects of our business to prepare for the responsibilities of a Sales Manager.

Post-Training Placement:

Upon successful completion of the one-year training program in Singapore Headquater, you will be assigned to our Indonesia office as a Sales Manager. In this role, you will:

• Lead and develop a high-performing sales team: Drive revenue growth by developing and executing effective sales strategies.
• Build and maintain client relationships: Cultivate strong partnerships with clients to understand their needs and provide tailored solutions.
• Achieve sales targets: Set and achieve ambitious sales targets, contributing to the overall success of the business in Indonesia.

Qualifications & Requirements:

Bachelor's degree in Engineering or a related field.

Experience in managing a team.

Aggressive and result driven.

Strong interpersonal and communication skills.

Willingness to relocate to Indonesia after the training period.

Able to speak in Mandarin to liaise with Mandarin-speaking associates and clients.

If you are a motivated and ambitious individual ready to embark on an exciting career journey, we invite you to apply by submitting your resume.

This is a challenging yet rewarding program designed to groom future leaders within our organization. Successful candidates will have opportunities for career advancement.

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

The Global Product & RD team is building up core TikTok products to ensure TikTok continues healthy growth, deliver the best product experience to all of our users, build the most attractive features to help users enjoy their time on TikTok, earn trust in privacy protection, and more. This is a full-time hybrid role, working 3 days per week in our Singapore office.

Responsibilities

1. Consult with business leaders to translate business strategies and objectives into an HR roadmap; garner support and identity ownership for that roadmap; establish regular meeting cadence to advise/inform leaders of progress and further transparency throughout the organization

2. Coach leaders on people-related matters including talent assessment, development, and succession; organization effectiveness, and high-performing team dynamics

3. Proactively manages and resolves complex employee relations issues and legal risk; ensure manager and employee compliance with company policies and procedures, and governmental regulations, partner with the legal department to support investigations as needed

4. Provide guidance and assist in the implementation of business restructures, workforce planning, and headcount modeling

5. Enhance employee development & management throughout the year by providing coaching, mentoring, and timely feedback; execute a goal-setting agenda with 360 performance evaluations and oversee the formal performance review and calibrations process

6. Measure and monitor trends and the impact of key HR metrics and dashboards to drive HR needs planning

7. Leverage the COEs (HR Centers of Excellence) to develop and implement programs that foster employee engagement, D&I, and org development

Qualifications:

1. Undergraduate degree in Human Resources Management, I/O Psychology, Industrial Labor Relations, Business Management, or a related field

2. 5 + years as a Human Resources Business Partner and at least 8+ years of experience in Human Resources as a generalist, business partner, or human capital consultant

3. Strong relationship-building skills with the ability to influence and communicate effectively across all levels of an organization

4. Solid business acumen and the executional know-how of building and growing businesses through the ongoing development and support of its people

5. Successful track record of leading strategic people programs to support business growth

6. Comfort with ambiguity; strong judgment and ability to make thoughtful decisions leveraging data and insights.

7. Experience managing others is preferred, but not required

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-Hybrid

We are seeking an Analyst within our Wealth Management business. below are the responsibilities

- To shadow Senior relationship managers and assist them in managing their clients

- Monitor and review client portfolios and create process and templates which allows for ease of monitoring

- Use technology to improve efficiencies in all processes related to client management

- Assist Senior Relationship manager in sourcing new clients

- Assist Senior RM in making required marketing materials in the process of sourcing new clients and or managing client portfolios

Requirements

- Candidate must have a Masters in Management given this is a Wealth Management specific role.

- Candidate must have had working experience between 4-6 years

• Ensuring a consistent and universal financial experience for the patients throughout the hospital.
• Provide financial counselling involving patient consent and authorization, estimated bills, healthcare financing and assistance schemes, payment options and payment collection to the patients / next-of-kin.
• Lead a team - Supervisor and Patient Service Associates in conducting Financial Counselling (FC) work and operations within the hospital
• Deliver training to staff on FC and develop the Standard Operating Procedures (SOPs) for the department.
• Assist and support the Manager in planning, implementing and sustaining whole-of-Department processes and initiatives, in support of MOH’s healthcare financing policies and the organization priorities.

Job requirements:

• Bachelor’s Degree in Operations/Service Management or related disciplines
• Possess 2-3 years of working experience in healthcare services will be an added advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Financial Counselling Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job description

• Experience in dental devices sales will be preferred
• Hunger for success and career advancement
• Good remuneration package

Introduction:

Our company is based in Singapore with networks across the region dealing with Medical and Dental devices. We are aggressively expanding our product range and sales network. We require experienced and motivated sales personnel to drive and develop our Medical sales division in Singapore. Ample opportunity for career development and advancement both locally and regionally will be provided to successful applicants. Attractive remuneration and performance based commission packages will be also provided.

Main Role:

• Executing marketing programs and sales promotion of dental devices and consumable products to professionals in government and private sectors
• Product development and managing of key opinion leaders
• Provide training, application support and assistance to customers

Requirements:

• Experience in dental devices sales will be preferred
• Experience and existing network in the Dental Industry will be highly regarded
• Motivated, independent and able to perform under minimal supervision
• Hunger for success and career advancement
• Strong interpersonal skills and high level of self discipline

If you feel you meet the requirements for this position, please send your full resume.

We regret to inform you that only shortlisted candidates will be contacted.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Assist in operations on ground as and when required

- Any other related duties assigned by manager

• Assist in the management and maintenance of the site in accordance with the contractual requirements and standards set by the Client.
• Carry out daily routine works in the shopping mall including conducting inspections to ensure that all building installations and equipment are maintained according to schedule and are in good working condition.
• Carry out work plans and programmes in accordance with Client’s guidelines, Standard Operating Procedures and statutory requirements and attend to feedback, complaints and services as requested by the Client.
• Oversee works/services and ensure that services are delivered on time and according to Client’s requirements.
• Supervise and manage contractors on the scheduled maintenance of various functions and systems within the building premises.
• Any other ad-hoc duties assigned by your supervisor.

Requirements

• Minimum Nitec/ Higher Nitec in Building/ Mechanical/ Electrical Engineering or equivalent
• At least 1-2 years of relevant working experience in maintaining commercial buildings.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good team worker with service-orientated mindset.
• Possess Company Emergency Response Team (CERT) will be preferred.
• Able to start work immediately or within short notice.
• Working schedules: 44-hrs work week

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Job Responsibilities

• Contribute to patient care by facilitating ACP discussions and completing advance care plans that meet patients’ needs
• Meet department’s KPIs
• Ensure patients and their families/care providers and healthcare stakeholders have access to patients’ ACP documentation via soft/hard copies of the ACP Form.
• Seamless and timely access to the documentation on the patients’ ACP Discussion Worksheet to all care providers.
• Facilitate appropriate and timely review and update of patients’ Advance Care Plans with patients/their Nominated Healthcare Spokespersons
• Continually improve the feedback loop to address service gaps and service delivery issues.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Center (DC) Operations role, to support Data Center operations for our client in Singapore which is a top global investment bank.

Responsibilities:

• Minimum 5 years of experience in a Data Center Operations with hands-on experience and knowledge in the operation and management of Data Center facilities.
• Reports to the Data Center Operations Lead.
• Good understanding of Mechanical & Electrical infrastructure including rack space, power and cooling systems.
• Strong knowledge and experience with structured cabling design and implementations.
• Responsible for Data Center remote operation support including liaising with onsite Technicians and/or colocation vendors for all operations tasks.
• Review server room physical access request and to approve/reject request.
• Review disk reports submitted by vendors against the actual disk break-fix event.
• Liaise with approved disposal vendor for disk destruction and/or waste collection.
• Review the current rack space, power, cooling, patch panel capacity and approve recommended rack space for equipment placement.
• Responsible for equipment movement in collaboration with equipment owner.
• Responsible for equipment decommissioning of unused equipment in collaboration with equipment owner.
• Manage purchases including obtaining and reviewing quotations, obtain approval for purchases and submission of purchase requests and following up to ensure timely delivery and installation.
• Update the asset inventory in System of Records after equipment placement, decommissioning or movement.
• Manage regular asset inventory sighting.
• Ensure the accuracy of System of Records for asset inventory.
• Participate in Change Management including reviewing, approving/rejecting Change Requests for Data Center Operations related work, and coordinating with assignees and closure of completed change requests.
• Participate in Incident Management including raising Incident Tickets for Data Center Operations related incidents, performs troubleshooting and analysis, recommending and implements remediation / preventive actions and closure of incident tickets.
• Ensure timely updates and closure to all change requests, incident tickets, work orders and service requests.
• Gather information for audits and formulate responses for DC Ops Leads review and approval.
• Oversee M&E upgrade, power maintenance, loss of utilities and/or loss of water tests within Data Center.

Regular reporting:

• Reconciliation of actual events to approved requests (e.g. physical access to Data Center, Rack Keys Utilization, Visitor Logs)
• Capacity Utilization of Data Center including rack, power and patch panels.
• Review of Third-Party Colocation Vendor submitted reports for accuracy.
• Statistics for Data Center Activities:

1. Equipment Decommissioning Requests and Status
2. Equipment Movement Requests and Status
3. Equipment Placement Requests and Status

Others:

• Good communication skills, able to communicate clearly, both verbally and written.
• Experience working in regional and global support roles.
• Manage resources locally and remotely for APAC Data Center Operations, including task assignment and shift scheduling.