Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Responsibilities:

• Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations
• Provide Level I & Level II service (complex service interventions requiring more than 4 hours of labour)
• Installation of instruments, AbbottLink, and automation
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation
• Assist with customer business reviews
• Schedule, perform and document hardware and software updates (TSBs) requiring more than 2 hours
• Deliver basic customer operator introductory training post install or post hardware or software upgrade
• Perform basic technical coaching and training for Abbott Ambassadors
• Service Sales and Service Cost Management
• Spare parts and inventory management
• Timely submitting and update reporting system (eg. CMS Next)
• Comply to Abbott Quality and Regulatory Compliance and policies
• Any other tasks assigned by management from time to time

Requirements:

• Bachelor’s degree in Medical Technology/Bioengineering or Electrical/Mechanical Engineering preferred
• Minimum 3 to 5 years’ experience in Field Service Engineering. Prior experience in diagnostics/medical devices industry preferred but open to candidates from other relevant industries.
• Willing to be on standby after work hours/ work overtime to resolve service issues when arises
• Successful engagement with customers, specifically key stakeholders and lab staff
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery
• Ability to identify and drive resolution of issues, technical expert for product line responsibility
• Excellent communication skills, experience in use of analytical tools and software
• Coaching and training skills

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Overview:

We are looking for a proactive and skilled Administrative and Marketing Specialist to join our team in Singapore. The ideal candidate will be able to effectively manage administrative duties while playing a key role in developing and implementing LinkedIn-based marketing strategies. This role is tailored for individuals who have a passion for social media marketing and are adept at fostering professional relationships online.

Responsibilities:

1. Administrative Duties:

• Oversee daily office operations, including organizing schedules, handling correspondence, and maintaining filing systems.
• Provide administrative support to the team, such as preparing documents and managing databases.
• Perform administration duties inclusive of management of stationery, purchase and maintenance of office equipment.
• Liaise with Government agencies relevant funding, grants applications, and claims.
• Any other ad-hoc duties as assigned.

2. Marketing Duties:

• Develop and implement a LinkedIn marketing strategy aligned with our brand's goals.
• Create engaging LinkedIn content, including posts, articles, and company updates to enhance brand visibility and engagement.
• Foster connections and interactions on LinkedIn to build a professional network and increase the company's reach.
• Analyze LinkedIn insights and metrics to refine strategies and report on performance.
• Collaborate with other marketing initiatives to ensure a cohesive online presence.
• Any other ad-hoc duties as assigned.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Proven experience in an administrative role; experience in social media or digital marketing, particularly LinkedIn, is highly preferred.
• Strong organizational, planning, and time-management skills.
• Excellent communication skills, both written and verbal, with a flair for professional social media communication.
• Proficiency in Microsoft Office Suite and LinkedIn analytics tools.
• Ability to work independently with minimal supervision and collaboratively in a team.
• Creative thinker with attention to detail and an understanding of branding principles.
• Familiarity with the global market, with a primary focus on Singapore and China, and understanding their respective business etiquettes.
• Ability to write and converse in English and Mandarin.

ABOUT THE ROLE:

Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

This initiative will explore the cocreation of value with customers who need more from their industry partners, potentially creating new, customized ways of creating value for both customers and Bayer. Offer clinical perspective and a strong understanding of patient workflow to customers. Promote Bayer's offer by presenting the product's value (i.e., customer, patient, economical) over features. Dig deeper into customer’s needs & challenges to achieve a holistic understanding of solution requirements.Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

As a Portfoio Solutions Specialist you will be responsible to build, develop and grow the assigned territory, including managing local/national tenders and ongoing and new funnels of devices in the assigned territory. To execute scientific activities in the assigned territory on driving product or solution strategies in the short, mid, and long term to achieve set business goals under the supervision of the Country Manager.

YOUR TASK AND RESPONSIBILITIES:

• Co-create new, innovative ways of partnering with a defined segment of customers - this will likely exhibit an orientation comfort in using Bayer products - Willingness to experiment with new days of doing business/ delivering outcomes, and a desire to engage with Bayer beyond image acquisition, expanding into a more holistic view of how Bayer can best impact patient and disease management.
• Energized by the challenge to create a vision and collaborate with a cross-functional team of internal and external stakeholders to develop a new innovative offering.
• Understand the healthcare operating model and relate to the mindset that addresses clinical and various stakeholder perspectives.
• OEM management – maintain and establish strong relationships to maximize market opportunities and strengthen business continuity and ongoing representation. Identify opportunities for strategic collaboration for further mutual clinical and commercial objectives.
• To identify and increase key opportunities in new accounts and manage the existing accounts with an entrepreneurial mindset (local/national tender and strategic customers)
• Train customers on the utilization of Bayer solutions beyond current product portfolio. Assist customer on making best use of product they have at hand. Increase adoption/implementation of the full offering of Bayer portfolio
• Facilitate training sessions, new product releases and launches, and implementing marketing activities, but not limited to product presentation, e-detailing, operation training, and congress and tradeshow.
• Develop a master call list and make five quality calls per week with outcome updates. Efficiency utilizes digital tools to perform advanced data mining such as prospect accounts, record and maintain customer database in RAD CRM platform, and coordinate the assigned territory activities with peers and field partners
• Ensure all scientific programs are effectively implemented and targeted for growth based on Return-on-Investment Planning
• Achieve profitable and sustainable growth and individual sales targets for the Radiology business.
• Generate and implement the annual territory plan on the assigned territory to develop the value proposition of each account, analyzing potential accounts for strategies, action plans, and resource planning.

WHO YOU ARE:

• Bachelor's or Degree in Business, Marketing, or clinically relevant field to radiography with an understanding of a clinical workflow.
• Min 3 years of working experience in radiology or at least 3-5 years of sales and marketing experience.
• Strong Presentation, facilitation, and interpersonal skills to coach others on using products and clinical applications. Increase results in terms of sales and quality with customers by excellence in clinical differentiation. Have the ability to lead and motivate others.
• Demonstrated entrepreneur mindset and experience developing and executing product solution proposals. Added value: Experience in procurement operating
• Demonstrated the right mindset with self-driving product knowledge and selling skills
• Demonstrated ability to lead efforts to discover, define and create tangible, mutually beneficial outcomes and ideas into well-defined plan that is actionable and measurable
• Excellent networking and collaboration skills and anticipatory problem-solver
• Good command of English

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.

Primary Job Function:

• Provide healthcare professionals with medical information and outcomes regarding Abbott Solutions (product portfolio) with the aim of generating ethical prescriptions according to iSell portfolio Model.
• Execute sales actions plans, deliver sales objectives, grow Abbott’s sales at ethical channel, focusing on the priority products and developing a sustainable HCP’s preference for Abbott taking into account the commercial strategy.
• This position reports to the Sales Manager.

Major Responsibilities:

Territory Sales Achievement

• Ensure optimal execution of plans of action (POA), field tactics program and territory plans.
• Regularly review achievement of sales against targets and initiate appropriate actions to ensure performance is in line with objectives.
• Ensure enlistment of new product launches in Group Practice, Private Specialist and Private hospitals.

Territory Management & Business Planning

• Manage and develop the territory through proper profiling, analysis of the situation, identification of business opportunities, resource allocation, development and realization of an adapted action plan.
• Conduct SWOT analysis of market/competitors to identify territory business opportunities.
• Develop Territory Business Plan based on key objectives and allocate resources (e.g. calls, budget) for optimal sales impact.
• Able to independently organize CME events for Group Practice and Private Specialist.
• Executes business plan to ensure resources are directed to accounts and customers of greatest potential.

Customer Focus and Service

• Build strong relationship with key accounts customers and build strong key opinion leaders.
• Territory customer database and target classifications updated continuously.
• Delivers core promotional messages within approved detail aids and in line with POA.
• Understands and comply with Abbott’s Code of Conduct.
• Leverage key customer relationships to gain market intelligence and to assist successful formulary listing in Private Hospital and Group Practice.

Reporting/ Administration

• Timely submission of territory Monthly Reports commenting on deviations from Business Plan and intended actions to align performance with plan.
• Comprehension and use of key reports (e.g. CLM and SFDC Dashboards)
• Timely submission of product quality complaints, adverse events and medical inquiries to respective affiliate QA, PV and Medical functions accordingly standard operating procedure

Requirements:

• Bachelor’s Degree in Life Sciences/Pharma or related sciences preferred
• Minimum 5 years of strong sales track record preferably in pharma/healthcare industry
• Sales driven, results-oriented with a high degree of self-motivation
• Good interpersonal and communication skills
• Able to work independently with minimal supervision

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Job Description

We seek individuals who are enthusiastic about delivering exemplary customer service!

Remuneration Package:

Salary: Basic & KPI Incentive ($3,000 - $3500)

Monthly KPI & Quarterly Bonus
Benefits: Medical and Dental provided

Responsibilities:

• Respond promptly to customer inquiries through various communication channels (phone, Whatsapp etc)
• Address and resolve customer complaints, concerns, and questions in a courteous and professional manner.
• Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system.

Requirements:

1. Min GCE “O” level certificate
2. English & Chinese proficiency (verbal and written)
3. No experience required, training provided

Locations:

nearest MRT: Lavender, Nicoll Highway

EV-Electric (EVe) Charging Pte Ltd is a subsidiary of the Land Transport Authority of Singapore (LTA), which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicles charging points (EVCPs) primarily in Singapore’s residential carparks.

As a Deputy Engineering Specialist, you will serve as an in-house expert on EV charging and other EV-related matters.

Job Responsibilities include but is not limited to the following:

· Maintain current on EV charging and related developments in the industry. You are to advise on EVe emerging trends (e.g. battery swapping, etc.) and how it can shift EVe operation strategy. Provide recommendations to developing mitigation measures (e.g. dynamic electrical load measuring and management, etc.) for implementation.

· Support and provide site assessment of potential costs to upgrade electrical infrastructure to support EV charger deployment.

· Develop tender specifications and requirements for electrical infrastructure upgrade.

· Provide specialist advice on potential electrical-related issues in the infrastructure upgrade proposal and recommend solutions to optimize upgrade projects on cost and time.

· Maintain compensation and performance management systems to retain quality manpower and exit poor performers.

Requirements

· Tertiary education in Electrical Engineering with exceptional academic credentials and at least 3 years of relevant work experience. Candidates should demonstrate an intent to work towards obtaining Professional Engineer certification.

· Competent in Workplace Safety and Health (WSH) matters and able to comply with the Project Management duties under the WSH Act and the supplementary regulations.

· CSCPM certification (Construction Safety Course for Project Managers ) or equivalent will be an advantage

· Conscientious, diligent, and determined attitude

· Self-starter and keen learner with an interest in EV charging and related technologies.

· Ability to build and maintain a positive relationship with various stakeholders.

· Good command of both written and spoken English language.

· Computer literacy in Microsoft Office software

PURPOSE OF THE ROLE

Reporting to the APAC IT Director, the role of the IT Support Specialist is to provide IT support across infrastructure, network, and helpdesk. The primary responsibilities include providing technical assistance to facilitate smooth business operations and support to the regional office. Collaborating closely with the Global team, this role actively contributes to the successful implementation of global projects and initiatives.

KEY RESPONSIBILITIES

• To perform monitoring, troubleshooting and regular administration/ maintenance on IT infrastructure including network equipment and devices.
• To maintain and deploy endpoints (computers, workstation, POS, and other IT devices) at the airport operation and regional office.
• To manage local IT assets. Responsible for IT procurement, inventory management and license renewal activities
• To liaise with external vendors and coordinate with other IT team members on the resolution of IT incidents and IT project deployments
• To maintain & document procedures, practices, and configurations.
• To align with Global HQ to deploy global initiatives.
• To handle other ad hoc assignment

WHAT WE ARE LOOKING FOR

• Tertiary education or above in Computer Science / Information System / Information Technology or related discipline.
• At least 2 years of relevant experience in the technical support role.
• Holder of professional certificate in Microsoft or Cisco product will be advantage.
• Preferably with POS experience and Retail/F&B background.
• Customer service oriented, team oriented, positive, and cheerful attitude
• Good in English and communication skills

Responsibilities

• Participate in new product development project from concept to launch
• Support and improve existing product lines
• Support activities to reduce production cost, lead-time and improve product reliability and quality
• Collaborate with external partners in joint product development projects
• Manage project scope, timelines, budgets, product specifications, production schedules, and any other deliverables
• Establish engineering specifications and production processes to meet technical, functional and quality requirements
• Coordinate and support manufacturing of prototypes and products to ensure reliability and quality of product
• Develop and perform assembly and test procedures for product according to specifications
• Identify and resolve all issues effectively to achieve all objectives
• Ensure proper documentation (including manuals) of all required information for product/projects
• Support product installations and any necessary diagnoses, troubleshooting, service, and repair
• Provide product training and support internally and distributors

Requirements

• Bachelor’s degree in Electronics, Electrical or System related Engineering
• 3-5 years relevant experience in product development
• A good team player with strong interpersonal communication skill
• Self-motivated and able to take ownership of appointed task to follow through to completion with little supervision
• Familiar with programming languages C and C++
• Knowledge on Windows OS
• Basic understanding on schematic and Gerber
• Working location is in Jurong East
• Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Participate in Agile project running on Scrum sprints and daily stand-ups.
• Responsible for design, coding, testing and documentation.
• Able to liaise with the customer in requirement gathering, acceptance testing, and troubleshooting.
• Develop secure, scalable, and good quality application programs and API.
• Perform data migration, data transformation and scripting.
• Have a passion for delivering zero defect codes and be responsible for the codes developed.
• Participate in continuous integration activities and DevSecOps for testing and deployment.
• Liaise with internal and external parties for integration with external systems.

• Minimum 1 year experience with systems implementation and software development lifecycle processes. Fresh graduates may apply.
• Bachelor's Degree in Computer Science, IT or equivalent.
• Hands-on experience in transforming functional specifications into design specifications.
• Familiar with Web Technologies such as NodeJS, React, Typescript, MongoDB, Java Spring Boot.
• Good team player with strong communication and interpersonal skills.
• Familiar with PublishSubscribe pattern.
• Experience with Kafka, Java, Solace MQ, and IBM MQ

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We're looking for an AI Agent Development (Assistant) Product Manager to join our dynamic team. In this innovative role, you'll have the chance to transform our student recruitment process using cutting-edge AI technology.

Responsibilities:

• Assist in the development and management of AI agent products, ensuring alignment with company goals and customer needs.
• Collaborate with cross-functional teams including engineering, design, marketing, and customer support to define product requirements and features.
• Conduct market research and analysis to identify trends, opportunities, and competitive landscape in the AI technology market.
• Support the product development lifecycle from ideation to launch, including requirement gathering, feature prioritization, and sprint planning.
• Work closely with AI engineers to understand technical feasibility, scope, and limitations of AI agent functionalities.
• Develop AI agents for enhancing student recruitment, ensuring their effectiveness and efficiency.
• Ensure smooth integration of AI agents with communication platforms such as WeChat Official Account, WeCom, WhatsApp, and websites.
• Leverage chat history and FAQs for AI learning and response accuracy, continuously improving the AI agent's performance.
• Collaborate with the recruitment team to optimize workflows and streamline recruitment processes.
• Assist in creating product documentation, including user guides, release notes, and technical specifications.
• Support product testing and quality assurance efforts to ensure product performance and reliability.
• Assist in monitoring product metrics and KPIs, and provide insights for product improvement and optimization.
• Stay updated on industry best practices, emerging technologies, and advancements in AI to drive innovation and maintain competitive advantage.
• Support the Product Manager in day-to-day tasks and strategic initiatives as needed.

Requirements:

• Educational Qualification: Bachelor's Degree in Computer Science or related field.
• Experience: Significant experience in AI development, with a focus on OpenAI GPTs.
• Technical Skills: Proficiency in AI and machine learning technologies. Expertise in API development and integration with platforms like WeChat Official Account, WeCom, WhatsApp, and Websites. Advanced programming skills.
• Language Skills: English and Chinese (Proficiency in Chinese will be prioritised)
• Other Skills: Strong analytical and problem-solving abilities. Effective communication and teamwork capabilities. Independence in handling tasks and managing priorities.

Job Type：

• Both Full-time and Part-time is welcome
• Full-time is preferred.

Job Location:

Onsite

Product Executive (Marketing)

Job Responsibilities

• Work Closely with respective Product Managers and assist in developing and implementing product/ brand management activities including market analysis, product developments, advertising and promotion activities.
• Work with advertising, media and creative agencies to plan, carry out above-the-line campaigns and develop marketing collaterals.
• Work closely with sales team for below-the-line planning and execution.

Job Requirements

• Degree / Diploma in Business or Marketing
• Min. 1 year of experience in FMCG environment is preferred. Fresh graduates may apply.
• Well-organized, meticulous, good time management.
• Able to multi-task and work under pressure in a fast-paced environment
• Creative, pro-active and independent team player and possess good interpersonal skills
• Bilingual is required, fluent speaking in both English and Mandarin.
• Proficient in Microsoft Excel, Word and PowerPoint

Job Responsibilities:

• Responsible for bank account management including overseeing the opening and closing process, and handling daily payments and reimbursements;
• Act as the primary point of contact with banks and regulatory institutions for all banking related matters;
• Participate in financial system projects, process improvements and optimization initiatives;
• Assist in resolving payment issues, and support other finance functions as needed;
• Aid in cash forecasting activities;
• Prepare and submit treasury relevant documents and periodic reports (monthly, quarterly and yearly);
• Cultivate positive relationships with domestic and international bank, ensuring compliance with country and bank regulations to facilitate smooth treasury operations;
• Provide administrative support to the Treasury department, including general filing duties;
• Collaborate on and support treasury-related projects as necessary.

Job Requirements:

1. Bachelor’s degree or above in any related field;
2. Minimum of one-year / above related working experience in Treasury or Finance department;
3. With experience in collaborating in a matrix working multi-national environment, it will be a plus
4. Proficiency in data entry and analysis, with meticulous attention to detail;
5. Strong team player with effective communication skills;
6. Demonstrated sense of responsibility, ability to thrive in challenging and work well under pressure;
7. Fluency in both written and spoken Mandarin to facilitate communication with Mandarin-speaking stakeholders; particularly in finance-related terminology.

Job Responsibilities:

1. Timely acquire reconciliation statements from various channels and perform verification, follow up on discrepancies, and address issues accordingly;
2. Responsible for channel settlement, invoice processing, and accounting reconciliation for various channels;
3. Track the progress of receivables and continuously follow up on outstanding balances;
4. Assist finance business partners and channel operations in analyzing various indicators such as channel rates, and conduct regular reviews of channels;
5. Assist finance business partners in preparing settlement cycle reports, promptly identify issues, and make improvements;
6. Continuously streamline and plan financial backend and settlement processes according to changes in business models.

Job Requirements:

1. Bachelor's degree or above, major in finance, management or any related field;
2. At least 2 years of experience in settlement management is preferred;
3. Strong communication skills;
4. Proficient in English and Chinese, encompassing speaking, reading, and writing as this role requires interacting with Chinese stakeholders;
5. Familiar with the use of office software such as Excel, PPT; proficiency in BI, SQL, VBA, and other data analysis tools is preferred.

A global law firm is hiring a Marketing & BD Specialist for their Singapore office.

Reporting directly to the Team Lead, you will be providing crucial support for a variety of marketing and business development initiatives. Key responsibilities include assisting practice groups and lawyers in executing marketing projects, creating client-focused materials and working on client pitching, conducting competitive intelligence research, coordinating special events, and supporting PR activities as when needed. You will play a vital role in enhancing the firm's marketing efforts and fostering client relationships.

Requirements:

• Bachelor's Degree or equivalent experience with at least 3-5 years of relevant work experience.
• Demonstrate outstanding verbal and written communication abilities.
• Has strong interpersonal skills and a proven service-oriented approach.
• Display a high level of maturity and confidence to engage effectively with both internal and external clients
• Knowledge in CRM system will be advatangeous

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Job Description

We seek individuals who are enthusiastic about delivering exemplary customer service!

Remuneration Package:

Salary: Basic & KPI Incentive ($3,000 - $3500)

Monthly KPI & Quarterly Bonus
Benefits: Medical and Dental provided

Responsibilities:

• Respond promptly to customer inquiries through various communication channels (phone, Whatsapp etc)
• Address and resolve customer complaints, concerns, and questions in a courteous and professional manner.
• Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system.

Requirements:

1. Min GCE “O” level certificate
2. English & Chinese proficiency (verbal and written)
3. No experience required, training provided

Locations:

nearest MRT: Lavender, Nicoll Highway

Wissen International is at the forefront of cybersecurity innovation, dedicated to safeguarding our clients from sophisticated cyber threats. As we expand our team, we are seeking interns to join our Enterprise Managed Services team.

This role provides a unique opportunity for individuals eager to dive into the cybersecurity realm, combining elements of technical deployment, program and project management, client and account management, business development, and marketing and event management.

Key Responsibilities:

• Technical Deployment: Assist with the basic technical deployment of cybersecurity solutions, ensuring they meet client needs and security standards. Activities will be closely supervised by the Director of Enterprise Managed Services to provide a learning environment and ensure high-quality delivery.
• Programme and Project Management: Support the planning, execution, and completion of cybersecurity projects, ensuring they are delivered on time, within scope, and within budget.
• Client and Account Management: Help manage client relationships, ensuring their needs are met, and feedback is acted upon, fostering trust and long-term partnerships.
• Business Development: Assist in identifying and pursuing new business opportunities within the cybersecurity field to expand the company's client base and market presence.
• Marketing and Event Management: Participate in the development and execution of marketing strategies and the management of events related to cybersecurity, enhancing brand visibility and client engagement.

What We Are Looking For:

• Current enrollment in or recent graduation from a program related to cybersecurity, information technology, or a similar field.
• A keen interest in cybersecurity and a desire to learn about technical deployment, project management, and business development.
• Photography/videography, copywriting, social media marketing and photo/video editing skills will be a plus.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a team environment as well as independently under supervision.
• Strong organizational skills and attention to detail.
• Eagerness to learn and adapt in a fast-paced industry.

Why Join Us?

This internship offers an invaluable opportunity to gain practical experience in the cybersecurity industry, working alongside seasoned professionals and contributing to meaningful projects. You'll have the chance to develop a wide range of skills, from technical deployment to client management and business development, all while being part of a dynamic and supportive team.

Wissen International is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our client is a leading Japanese oil tanker ship owner looking for a Demurrage specialist in their teams in Singapore.

If you are looking for good work life balance and 9am to 5pm role specialising in demurrage, we look forward hearing from you!

Job responsibilities:

- Full spectrum of laytime calculation/ demurrage claim process, including calculation, billing, follow up, negotiation and recovering claims.

- Perform accurate and efficient processing and invoicing of demurrage in line with governing Charter Party Clauses, shipping terms and practices.

- Ensure collection of all receivables by periodical payment reminder within targeted time frame to improve cash flow.

Job Responsibilities:

- Plan, initiate, and manage information technology projects for web-based products and platforms.

- Lead the ideation, technical development, and launch of innovative tools, platforms, and/or products.

- Drive product development with the UIUX and technical team.

Work closely with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc), and guide the team through key milestones.

- Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction.

- Define and analyze metrics that inform the success of products.

Identify and track key performance metrics.

- Strategically evolve and grow existing products and services to constantly deliver a better user experience.

- Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

- Demonstrate good judgment in selecting methods and techniques for obtaining solutions.

Requirements:

- Bachelor's Degree in Computer Science, Engineering, Information Systems Management, Analytics, Mathematics, Physics, Applied Sciences, Business Administration (MBA), or a related field

- Able to multi-task with excellent organizational skills and attention to detail

- Creativity to ideate simple and intuitive user interfaces

Position Summary

We are seeking a strategic and proactive Global Product Manager to play a critical role in our product development efforts. The ideal candidate will lead the product definition for standard product roadmaps and overseeing their execution, and ensuring the alignment and successful execution of these strategies across all regions. This role is pivotal in developing our product and offers catalogs, participating in and organizing trade shows, supporting customer meetings, and equipping the sales team with effective materials and value propositions. A very good command of English is required to manage internal and external communications.

Key Responsibilities

- Overall ownership and responsibility for the PRD documentation (write documentation, oversee completion, collect business and technical needs, local and regional use cases, and so on).

- Prepare the documentation needed to validate the PRD with C-level and regional management before submitting to R&D for execution.

- Define and maintain standard product roadmaps, ensuring alignment with business objectives and market needs, while coordinating cross-functional teams to ensure successful implementation.

- Develop and maintain comprehensive product and offers catalogs tailored to different regions.

- Organize and participate in trade shows, maximizing company visibility and product knowledge.

- Provide support during customer meetings, delivering product insights and benefits with purpose.

- Equip the sales team with compelling marketing materials, content, and clearly articulated value propositions to enhance sales pitches.

- Plan and manage product launches, coordinating with marketing, sales, and product development teams.

- Analyze market data to guide strategy and assess the impact of marketing initiatives.

Requirements

- Degree in Engineering (ideally Payments, Telecom, or associated fields).

- At least 5 years of hardware product management experience (from PRD to EoL)

- Complementary experience in Product Marketing is a plus.

- Demonstrated success in defining and launching excellent products.

- Strong project management abilities with a knack for driving execution and strategy alignment.

- Experience in organizing trade shows and supporting direct customer interactions.

- Proficient in content creation for sales support and marketing materials.

- Exceptional communication and presentation skills.

- Analytical mindset with the ability to translate complex data into actionable strategies.

KEY ROLES AND RESPONSIBILITIES:

• Monitor threat landscape and issue advisories that are applicable to the organisation on a continuous basis.
• Respond to alerts generated from solutions, threat intel and user reporting ensuring incident investigation follows IR plan with severity classification. RCA is complete with lesson learnt conducted.
• Conduct threat simulation to identify early indicator of compromise and work with Solutions team to mitigate the gaps identified at the solutions.
• Conduct threat hunting when receiving indicators from threat intel ensuring our environment is secure and free from vulnerabilities.
• Manage vulnerabilities on a continuous basis and work with patch management team to ensure vulnerabilities are managed within acceptable threshold.
• Manage and work with Managed service providers (MSSP) to provide 24/7 monitoring and incident response ensuring incidents are closed on a timely manner.
• Review security architecture design and implement solutions to ensure systems are built to meet company’s cybersecurity framework and policies.
• Ensure appropriate security technologies are in place to manage threats.
• Perform administration of security solutions in the company.
• Establish and maintain SOPs of the supported solutions and architecture designs.
• Perform project management and vendor management.

QUALIFICATIONS & EXPERIENCE:

• Minimum 6 years of relevant experience in IT security
• Technical know-how and experience in solutions such as but not limited to:
• Network Security (F/W, IPS, VPN, NAC) - Checkpoint, Fortigate, Palo Alto
• Web Security (WAF, Web isolation) - Cloudflare, Zscaler, Menlo, Microsoft
• Endpoint Security (EDR, AV, DLP) - Crowdstrike, Symantec, Microsoft, Forcepoint
• Threat Monitoring - Qradar, Demisto, Resilient, Claroty
• Vulnerability Management – Tenable, Qualys, Ivanti, Microsoft
• Cloud Security – Microsoft, Palo Alto
• Identity Management - Microsoft, CyberArk
• Threat Hunting and Simulation – Cymulate, Crowdstrike
• Knowledgeable in security standards or regulations such as NIST, ISO 27001, SOC2, CCOP (SG), PDPA (SG), GDPR(EU), Security by Design will be an added advantage.
• Certifications such as CISSP, OSCP, CCSK will be an added advantage.

PREFERRED SKILLS & CHARACTERISTICS:

• Strong interpersonal skills with the ability to communicate and explain technical concepts to non-technical users.
• Independent worker with initiatives, positive attitude, and team player
• Good analytical skills and attention to details
• Good verbal and written communications

Epworth Community Services is a Social Service Agency (SSA) that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds. Our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

In Epworth, the diversity of our services provides many opportunities to match your professional and personal aspiration in the social service sector. We believe that people are our greatest asset and every individual has talent and ability that can be developed to their fullest potential.

Intervention Specialist (STAR Programme)

The intervention specialist helps 5 to 12-year-old students with behaviour and social-emotional challenges cope in mainstream schools, so that their emotional well-being can be addressed and reduces the risk of juvenile delinquency or mental health issues in their later years. This role is for a committed individual who wants to make a difference in the lives of children and their families through the imparting of strategies to students to help them with their learning, behavioural and socio-emotional challenges, and sharing of skills with parents.

Job Responsibilities:

• Conduct intervention sessions primarily using the Mediated Learning Experience (MLE) approach to impart and equip students with skills to regulate their behaviours and attention issues, as well as manage their socioemotional challenges
• Plan and conduct intervention sessions according to the session objectives based on the individual student’s needs and challenges
• Prepare appropriate teaching resources and materials
• Prepare pre and post-Cognitive Functions and Behaviour Rating Checklist (CFCL) bi-annually or after 20 sessions to evaluate a student’s progress
• Update parents on their child’s progress regularly and conduct a parenting session (every 10th session) to share skills taught and obtain parent’s feedback on their child’s progress
• Conduct a first appointment and consultation with parents and student before the start of the intervention to understand the student’s profile and challenges, as well as parenting styles and family dynamics
• Collaborate with colleagues and stakeholders to plan and execute Kids’ Club programmes and actively participate in organisational level events
• Update the supervisor about clients’ progress and development
• Collaborate with colleagues and other stakeholders during case discussions
• Handle students’ administrative matters
• Participate as an active team member in department activities as well as organisation-wide events
• Any other assigned duties

Education / Qualifications:

• Degree, preferably in Psychology, Special Needs Education or Early Childhood Education
• Proficiency in Microsoft Office and basic IT knowledge and skills

Requirements:

• Able to work half a day on Saturdays
• Sound theoretical understanding of child development and parenting styles
• Passionate about working with children and families
• Shows an aptitude for understanding the student beyond his/her behaviours and family dynamics
• Demonstrates ability in planning, implementing and evaluating suitable strategies to support and equip the student and parents to cope with the student’s challenges
• Ability to engage and make strong connections with students and parents
• Ability to be flexible and adapt to the different needs of the students and parents
• Strong command of the English language, preferably bilingual
• Strong interpersonal skills
• Ability to work independently and as part of a team
• Willingness to collaborate with corporate partners such as schools and hospitals

Other Information:

• Location of workplace: Bukit Batok
• Attractive remuneration package which comprises of fixed and variable bonuses

If you want to join us in making a difference in the lives of children and youths, do submit your application, and we will contact you for future opportunities. Your information will be kept in strict confidence.

What you can expect:

• Comprehensive rotations: 2-year program with at least 3 different rotations across product design and development functions, such as Design, Art Direction and Category Management teams
• International assignments and learning trips to build your market exposure and global working experience
• Get guidance and work directly with a team of passionate and top-tier professionals in the industry, who has the first-hand experience on Castlery’s exponential growth
• Participate and eventually take ownership in actual go-to-market product development
• Receive mentorship from senior leaders to guide your career and/or personal development
• Structured trainings to develop your soft skills, technical skills and leadership skills
• Competitive salary

What you will need:

• Passion for product development & design
• Excellent design aptitude and creative vision to innovate
• Effective and structured communication skills
• Strong analytical thinking and skills, with customer centric mindset
• Excellent cross-functional project management skills
• Technical competence – design software/ prototyping tools
• Entrepreneurial spirit

Job Description

• Design, develop, and implement GenAI solutions that integrate with Azure and OpenAI platforms.
• Collaborate with cross-functional teams to gather requirements and define project objectives.
• Conduct research and stay up to date with the latest advancements in GenAI, Azure, OpenAI, AWS, and Google GenAI technologies.
• Develop and maintain scalable and efficient codebase for GenAI applications.
• Optimize GenAI models and algorithms for performance and accuracy.
• Troubleshoot and debug GenAI applications, ensuring smooth operation and minimal downtime.
• Collaborate with data scientists and machine learning engineers to enhance GenAI capabilities.
• Provide technical guidance and mentorship to junior team members.
• Stay informed about industry trends and best practices in GenAI engineering and cloud service integration.

Requirements:.

• Proven experience as a GenAI Engineer, with a focus on Azure and OpenAI integration. Experience with AWS and Google GenAI services is preferred.
• Strong programming skills in languages such as Python and/or Java.
• Experience with Azure services, including Azure Machine Learning, Azure Cognitive Services, and Azure Functions.
• Familiarity with OpenAI technologies, such as GPT-3/4 and reinforcement learning frameworks.
• Solid understanding of machine learning algorithms and deep learning frameworks.
• Proficiency in data preprocessing,feature engineering, and model evaluation techniques.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Experience with AWS services, such as Amazon SageMaker, AWS Lambda, and AWS AI/ML services.
• Knowledge of Google Cloud services, including Google Cloud AI Platform, Google Cloud Functions, and Google Cloud AutoML.
• Experience with cloud-based deployment and scaling of GenAI applications on Azure, AWS, and Google Cloud.
• Knowledge of containerization technologies such as Docker and Kubernetes.
• Familiarity with DevOps practices and tools for CI/CD pipelines.
• Contributions to open-source GenAI or cloud service integration projects.

Mandatory Skills

AWS, Google Cloud Platform

CURRICULUM DEVELOPMENT

• Conceptualise curriculum projects that cater to low income children that meet their learning needs;
• Prototype new approaches in teaching and learning with existing teachers. The approaches would need to be anchored on evidence-informed practices;
• Lead professional development through designing resources in collaboration with other team members to meet the needs of our teachers. This includes working with partners beyond CDAC to drive an innovative culture of learning and team spirit;
• Institute strong teaching and learning processes to design learning experiences and the creation of an environment conducive to the development of student confidence, holistic growth, and mastery of learning.

TUTORING

• Assist in covering tutor duties when required.
• Tutor and coach students who need academic support in one or more subjects (English, Science or Chinese language) for Primary and Secondary levels for CDAC Tuition Programme students.