JOB TITLE: SUBJECT/SPECIALIST TEACHER

Links to: Learning Area Leader

WHO ARE WE?

Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be different in the way we work; and how we teach and learn.

WHO ARE WE LOOKING FOR?

At Nexus, we do things differently. Each member of staff is valued and recognised as a unique individual collaborating as part of a supportive community, to elevate one another with innovative ideas. Our strategies emerge from the collective positive mindsets of our colleagues. You will experience high levels of ownership and empowerment in your role.

JOB DESCRIPTION

As a Music teacher you will be required to efficiently and effectively support the Music Department in its delivery of high quality teaching and learning. You are required to be a highly collaborative, innovative and reflective practitioner who follows an inquiry based approach to create learning experiences that engage and challenge all learners. Candidates should be keen to integrate music into all aspects of school life, participating in many extra curricular activities and events.

Experience of teaching the PYP or other inquiry based Curriculum is an advantage. As is experience of, or the ability to teach music across the whole of Primary School (including Early Years).

ROLE AND RESPONSIBILITIES

Employing effective pedagogy that enables children to become successful and self-regulated learners who achieve personal excellence by:

• Building learning-focused relationships
• Empowering children to become independent learners
• Being clear about what is to be learnt
• Using assessment information to plan progression
• Using appropriate assessment tools for formative and summative assessment
• Providing high quality scaffolding and feedback to learners
• Encouraging children to reflect on their learning
• Engaging children in the co-construction of their learning progression
• Involving parents in their children’s learning through learner-led conferences and regular parent – teacher dialogue
• Employing and integrating ICT as a tool that improves children’s learning and assists learners to solve authentic problems related to “real-world” problems or issues
• Involvement in whole school events and activities as required
• Working with learners as a homeroom tutor as assigned

A TYPICAL DAY

My day starts at 8am, although like my colleagues, I often arrive earlier to get set up for the day. I am teaching 4 out of a possible 5, 60 minute lessons today across different year groups. The school really supports me in thinking outside the box to creatively develop new and exciting learning opportunities in different learning environments. As it is the start of the year, I am really working hard to learn all the names, make a connection with every learner and build learning-focused relationships. At lunchtime I have a duty in the cafeteria and talk to the learners about their day. The teaching day finishes at 3.25pm and today I am running an after-school activity with technical lego in the Makerspace as this is a passion of mine! After I return the learners to the cafeteria to be picked up, I head back to my learning area to collaborate on some planning, complete some marking and check my emails. I am looking forward to the forthcoming Learning trip and will pop to the nearby shops on the way home to get some equipment ready for the trip.

QUALIFICATIONS AND SKILLS

• A relevant degree plus teaching qualification (or equivalent)
• Higher degree or recognised professional qualification (preferred)
• Evidence of continued relevant professional development
• Experience in teaching learners with diverse needs
• At least 2 years of relevant experience in an international school environment where the school curriculum focused on PYP, MYP, IBDP and/or UK (preferred)

Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families. Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.

Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.

Whilst every effort has been made to explain the main duties and responsibilities, the role may be revised from time to time.

Interested candidates may apply via https://careers.taylors.edu.my/job-invite/3118/

Responsibilities:
• Drive the best customer experience in an app through digital-first products and services, both new and existing portfolios
• Responsible for NPS of new customers and existing customers
• Conduct market research to identify new customer needs and opportunities.
• Evaluate new product and service ideas.
• Develop product roadmaps and timelines.
• Manage the product development process, including working with technical teams, app developers, designers, and other stakeholders.
• Test and validate products and services before launch.
• Launch and market new products and services.
• Manage Giga's existing product portfolio, including making enhancements and fixing bugs.
• Track and analyze product performance.
• Monitor the performance of sales, competitive movements, conduct pricing benchmarks, insights from data analytics and use this information to create new competitive offerings
• Work with other departments within the company to ensure that products and services are aligned with the company's overall strategy

Qualifications:
• Bachelor's degree in business, marketing, engineering, or a related field.
• 3+ years of experience in product management, preferably in the telecommunications industry and/or in start-ups.
• Strong understanding of the product development process, from ideation to launch.
• Experience in conducting market research and developing product roadmaps.
• Experience in managing and collaborating with cross-functional teams.
• Excellent communication and interpersonal skills.

• Main contact person for the third-party manufacturing and oversee the TPM operation/process.
• Responsible for implementing and maintaining the effectiveness of the Quality System.
• Support to ensure that all quality goals are met, and all practices and procedures comply with company policies, GMP principles and applicable regulations for the quality areas.
• Maintains an effective liaison and cooperative relationship with other Quality areas and Plant departments.
• Manage TPM documents, quality agreement, FMEA, ASL and TPM scorecard/KPI.
• Review, evaluate and approve all major deviations and determine the need for a corrective action. Document the deviation in the Trackwise system and perform product impact analyses.
• Review, evaluate and approve all TPM change requests for process related, commodity, raw material, SCN, QC and facilities. Initiate global change in the Trackwise system.
• Provide a constant review on the manufacturing process, equipment and facilities to assure compliance with procedures, specifications, and policies.
• Write, review and approve annual product report/product quality report.
• Actively involved in Pre-campaign activities, Post-campaign review (Track & trending program)
• Perform timely lot disposition in the SAP and LRMS/LotSmart system to meet shipment timeline and demands.
• Prepare CoA, CoC and release package for drug substance.
• Coordination of regulatory requests, including country submission, dossier review, GMP Renewal Program.

About You:

● Bachelor Degree with at least 5 years' experiences in pharmaceutical or biotech facility preferably familiar with Quality Compliance, QA Third-party manufacturing oversight and/or QA Operations.

● Knowledge of quality management system, current Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP) in a pharma or biotech facility

● Relevant QA background from pharma or biotech environment is preferred

● Familiar with Health Authorities standards (e.g., FDA CFR and EU)

● Must be team player, meticulous, strong communication, analytical and organizational skills

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Overview:

As a Talent Acquisition (TA) specialist, you will play a key role in sourcing, acquiring, and onboarding top talent to meet the organization's needs. You'll be responsible for developing a talent acquisition strategy, executing/supporting various talent acquisition activities, implementing strategies to attract qualified candidates, and ensuring a seamless hiring process.

Key Responsibilities:

1. Talent Acquisition Strategy: Collaborate with the Head of HR to develop and implement TA strategies aligned with the company's objectives and talent needs.

2. Sourcing and Screening: Utilize various sourcing methods (job boards, social media, networking, etc.) to identify and attract potential candidates. Review resumes, conduct initial screenings, and assess candidates against job requirements.

3. Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers. Provide support in conducting interviews, assessing candidate skills, and facilitating the selection process.

4. Candidate Experience: Ensure a positive candidate experience throughout the recruitment process by maintaining clear communication, providing timely feedback, and guiding candidates through each stage.

5. Employer Branding: Assist in promoting Activate’s brand through job postings, social media, and TA events to attract top talent and maintain a positive organizational image.

6. Data Management: Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS) or HRIS. Generate reports and analyze recruitment metrics to optimize processes and make data-driven decisions.

7. Onboarding Support: Collaborate with other colleagues in HR and hiring managers to facilitate a smooth onboarding process for new hires, ensuring all necessary documentation and orientation activities are completed.

Requirements

Education: Bachelor’s degree in Human Resources, Business Administration, or related field.

Experience: Minimum 7-10 years prior experience in talent acquisition which MUST include in-house experience. Familiarity with applicant tracking systems and TA tools is a requirement. Prior TA experience in IT or technology industries is a clear advantage.

Communication Skills: Excellent verbal and written communication skills to engage effectively with candidates, hiring managers, and internal stakeholders.

Organizational Skills: As an individual contributor, you need to be able to pay strong attention to detail and possess the ability to manage multiple tasks simultaneously in a fast-paced environment.

Relationship Building: Ability to cultivate relationships with candidates, hiring teams, and external partners to facilitate successful recruitment efforts.

Critical & Structured Thinking: Be able to analyze issues critically, identify the root causes, understand the context, generate options, and select the option that best addresses the issue.

Adaptability: Flexibility to adapt to changing priorities and business needs while maintaining a high level of professionalism.

Assertive & Diplomatic: Be able to be assertive yet diplomatic when dealing with internal and external stakeholders to be able to achieve work objectives without casting any negative image for the company and the HR department.

Benefits

• Fun working environment
• Flexible Benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for the job directly!

• https://apply.workable.com/activate-interactive-pte-ltd/j/56A7BF3D4A/

Job Description

The Junior Product Manager is responsible for guaranteeing the success of a specific product or product features. Prior to production, they create the roadmap to guide a product from conception through design and into wide release.

This role reports to the Product and QA Manager, based in Singapore.

Role and Responsibilities

• Build revolutionary end-to-end products
• Define features, write product specifications, iterate on feedback, make data-driven decisions
• Analyse product requirements and develop appropriate programs to ensure they are met
• Translate product strategy into detailed requirements for prototyping and final development
• Drive products and/or features that adds user & business value
• Prioritise initiatives and projects appropriately
• Highlight potential risks or malfunctions and act proactively to resolve issues
• Perform market research and analysis
• Understand and plan out requirements from the various stakeholders
• Research in products and competitor analysis

Qualifications and Education Requirements

• At least 1 year of relevant experience in complete product life-cycle management, such as product goals, driving requirements, and product launch
• Experience in tech or Fintech related service company would be advantageous
• Knowledge in agile methodologies
• Experience working with cross-functional teams
• Well versed with the design thinking process
• Experience with project and product management tools such as JIRA, Confluence, Figma, or other similar tools
• Outstanding analytical and problem-solving skills
• Strong communication skills and experience in facilitation
• Familiarity with responsive, adaptive or native design and mobile development processes.
• Ability to thrive in a fast-paced and ambiguous environment
• Proactive in improving skills

The Senior IT Product Testing Analyst will be responsible for performing regular quality audits based on established standards to ensure quality service to customers is consistently met. The Senior IT Product Testing Analyst will facilitate calibration sessions with Team Leads to generate timely and accurate reports on a daily, weekly, and monthly basis perform quality analysis, and be capable of identifying root causes and corresponding action items to improve and or sustain performance.

Role and Responsibilities

• Leads and manages the day-to-day activities of QA Testers and is in charge of all quality aspects of the system
• Works with the product manager, designers and development team to define the test coverage plan to ensure the test scenarios and test cases are scalable and sufficient
• Provide hands-on technical and functional input in the area of continuous testing, monitoring, and continuous delivery across multiple products
• Recommend and evaluate new tools to improve productivity, efficiency, and quality
• Proactive in improving productivity, efficiency, and quality of QA team
• Assess current framework and testing strategies
• Analyze Business, Functional, Technical, and UI (User Interface) project/release requirements
• Analyse bug trends and fine-tune QA processes to improve overall quality of the product
• Design and implement QA test Protocol and processes
• Assist with defining QA test Protocol and processes
• Develop, maintain, and support post-deployment automated tests
• Mentor junior team members on technical concepts and implementations

Qualifications and Education Requirements

• 3-4 years in the capacity of a QA Lead
• Relevant experience as a Software Tester
• Bachelor’s degree in Computer Science, Software Development, or related technical discipline
• Familiar with Agile tools (e.g. JIRA/Confluence)
• Continuous QA process improvement
• Test Automation skill sets are highly favourable
• Experience in tech or Fintech related service company would be advantageous

Note:

• Singaporean and Permanent Resident candidacy will be assessed as priority.

Job Scope

• IBM i & OS/400 Operating System Support.
• Install & Upgrade IBM i and related sofwares, IBM i software configurations, install & maintenance PTF/APAR management.
• Plan, Prepare & Execute complex Data migrations of same & different versions.
• Implementing and supporting IASPs (Independent Auxiliary Storage Pools).
• Implement of TCPIP application, protocols and services, Virtual IPs/Virtual Ethernets.
• Implement DCM, Secure socket layer / IP Securities.
• Backup and Recovery management using BRMS.
• Trouble shooting IBM i Operating system problems, Database, Files systems, Jobs, Work management, Security, Journal, ASP, Printing, Network, Journal and other software problems.
• OS/400 Security Management.
• Problem and Change Management process knowledge.
• Performance and Capacity Management using iDoctor/PM400.
• Basic CL programming.
• Perform Account Management
• Experience with distributed systems – VIOS/PowerVM. Linux operation systems is a bonus.

Non-Technical skills:

• Bachelor's Degree
• Minimum 3 years’ experience supporting IBM i system
• Must be fluent in English (written and communication).
• Technical writing skills.
• Effective communication.
• Able to solve problems independently.
• Work as a team remotely.
• Open for 24x7 Support model.
• Customer oriented.

This role report to the Human Resource Manager of the organization and is responsible for the following:

Job Description:

Handle full cycle payroll processing for Singapore and overseas office (Malaysia, Hong Kong, Thailand, Dubai, Vietnam, Indonesia and etc.)
Ensure accurate and timely processing of payroll in accordance with statutory requirements and regulations.
Process transactions pertaining to employee's life cycle such as onboarding, confirmation, salary adjustment, promotion, transfer, employment conversion, yearly bonus and cessation of service.
Support pre-payroll activities i.e., validate payroll updates/changes, review master data quality, confirm payroll data completeness, etc.
Prepare reports and dashboards such as payroll, overtime, attendance, headcount and periodic management reports, monthly manpower costing report, yearly leave accrual and perform cost analysis for review.
Ensure timely submission of monthly statutory contribution such as CPF, EPF, SOCSO, EIS and etc.
Ensure timely submission for IR8A, IR21, government-paid leave claims, NS claims, statutory report, CPF refund, FWL Waiver, MOM and related market surveys.
Maintain employee records within the system and ensure that they are accurate and up-to-date.
Handle and resolve any discrepancies in payroll, with appropriate quality checks and auditing.
Manage payroll related queries from employees within the designated turnaround time according to HR service standard and provide HR support and visibility.
Support and liaise with auditor on annual and ad-hoc internal/external payroll audit.
Ensure compliance to governments' legislation law and audit requirements.
Recommend continuous improvement to payroll policies and procedures.
Work closely with Finance on monthly accrual and payroll reports reconciliation.
Support annual budgeting, compensation and benefits benchmarking exercises.
Assist in implementation of Compensation & Benefits projects and programs.
Participate in ad-hoc HR projects.
Ad-hoc administrative duties as assigned.

Job Requirements

At least Diploma in HRM, Business Admin or related discipline.
Must be a specialist in payroll having spent at least 2 years in the same role with strong knowledge of handling APAC payroll.

Prior experience in processing of any of these countries’ payroll, Malaysia, Thailand, Vietnam, Philippines, Australia, Hong Kong, China, Dubai and Singapore will definitely be an advantage.
Strong knowledge of HR processes and payroll software will be an added advantage.
In-depth knowledge of Labour Law and Employment tax obligations.
Good interpersonal and communication skills.
Meticulous and able to work well in a team.
Attentive to details, organized and with excellent numerical skills
Hands-on experience in handling large headcount will have an advantage.
Good analytical skills with a high proficiency in MS Excel, Word and PowerPoint.
Ability to work under pressure and thrive in a fast-paced environment.
Able to work independently with minimum supervision

Founded by three sisters during the pandemic, Rawbought is the first Singapore-based sleepwear brand. Committed to redefining comfort and style in the realm of sleep and loungewear, Rawbought seamlessly blends contemporary design with unparalleled quality. Our mission is to create a unique sleepwear experience that transcends boundaries, offering a perfect balance between luxury and coziness. As we continue to grow, we are on the lookout for passionate individuals to join our dynamic team and contribute to the success of Rawbought. If you are driven, creative, and ready to be part of a brand that values innovation, we invite you to explore exciting opportunities with us.

RESPONSIBILITY

· Work with all the stake holders across the company to ensure alignment on product development goals & objectives.

· Conduct market research, analysis & customer reviews to identify customer's needs & pain points.

· Analyze product performance data & customer feedback to inform future product development decisions.

· Research white space gaps for Rawbought product aligning with Directors and Design Head.

· Create Tech Packs for Prototypes of new products for future launches working with UK Design & Directors.

· Resolving all the technical issues that arise during pre and post-production.

· Review and update Tech Packs to cater to the size fit of Rawbought products. Working closely with UK Lead Fit Tech to ensure fit is aligned and conduct wearer trial.

· Work closely with Rawbought marketing, technical & design and the management to optimize productivity and profitability.

· Liaising daily with Rawbought PDC (Product development centre).

· Fashion trend forecasts for designs and product development.

· Responsible for sample development: fabric swatches, colour swatches, etc..

· Ability to use Adobe Illustrator to create technical product drawings.

· Ability to create 3D CLO designs preferred.

· Custodian of all the samples.

· Travel when required to the factory to sign off product prototypes.

· Any other ad hoc responsibilities as required.

Requirements

· Bachelor’s degree in Fashion Design, Apparel Merchandising, or a related field.

· Minimum of 3 years of experience as Product Developer / Merchandiser.

· Proven track record in the product developer role in the fashion apparel industry.

· Strong knowledge of textiles, garment construction, and manufacturing processes.

· Excellent project management and organizational skills.

· Strong communication and collaboration abilities.

· Ability to work in a fast-paced, deadline-driven environment.

· Technical understanding of garment construction.

· Proven experience in the full sample development cycle, from ideation all the way to final gold seal sample (before handing it over to the merchandiser).

Job Description:

1. Managing of new product and development duties in cooperation with Japanese Head Office and other related sections.

2. Managing the technical support activities for the products in cooperate with Japan Head Office and other related sections.

3. Collect and analyse the market trend and competitor information for the new product plan and technical support activity.

4. Handle and analyse product complaint in cooperation with sales department and other related sections.

5. Managing the industrial standard and certification issues for each market in cooperate with Japan Head Office. Other related sections and outside vendors.

6. Problem-solving approach, crystallized in the field of design, which combines a user-centered perspective with rational and analytical research with the goal of creating innovative solutions.

7. Product development that completes process of delivering a new product or improving an existing one for customers.

8. Planning the right resources are assigned to the right tasks. Managing resources involves schedules and budgets for people, projects, equipment, and supplies.

9. Involves linking in with the business change functions within the business areas affected to ensure that the changes are properly implemented.

10. Planning work and tasks work closely aligned to the organization’s ongoing strategy, rather than specific deliverables.

Job Requirement:

1. Degree in Electronic / Electrical / Mechanical related with minimum 10 years experience is a must.

2. Well verse in Business Japanese, English and Mandarin to liaise with counterpart abroad.

3. Proficient in Microsoft Office Skill (Word, Excel and PowerPoint)

4. Must have SAP Experience

5. Strong Presentation Skills

$2500-$3000

Responsibilities

1. Monitor and manage marketplace operations including product listing creation/update, content

management, product market research. Ensure products are synchronize in all marketplaces.

2. Responsible for marketing campaign registration in marketplaces. Utilize marketing tools on the

platform with Key Account Managers (for campaign pages, homepage exposure, voucher exposure,

BMO, etc.)

3. Participate in the preparation of store promotion strategy and coordinate internal resources to

achieve sales target.

4. Create, manage and refresh store layout design in all the marketplace. Ability to create a new

store from scratch will be highly valued.

5. Involve in the operations of inventories management, fulfillment and packing of parcels, assist in inventories update and unpacking of goods.

6. Training will be provided

Requirements:

1. Familiar with marketplaces (Lazada, Shopee), familiar with keyword search technology

optimization (SEO), and have unique insights of out-channel marketing

2. Understanding of Internet marketing, quick thinking, clear thinking, and strong perception of the

online shopping market

3. Good at planning, promotion and project execution ability, strong communication ability

4. Excellent logical thinking ability, strong sense of responsibility and initiative, teamwork spirit,

excellent learning ability and innovation ability

Regional Product Manager, Visual Products

Job Summary

• Managing full product life cycle and define roadmaps.
• Work closely with local sales companies to ensure achievement of sales targets and otherdeliverables.
• Rolling out marketing strategies in meeting business objectives and vision.
• Manage prioritisation among sales performance and company’s objectives.

Responsibilities

• Meeting key performance indicators (Sales, Inventory and Marketing strategies)
• Market research & analysis and translate into sales opportunities and business strategy.
• Drive products to market including working with various internal stakeholders.
• Understand competitive landscape in the South East Asia region together with local salescompanies.
• Drive demand and adoption of the product.
• Analyse and rationalise the forecasting of market as well as demand and supply for eachcountry.
• Drive strategic market initiatives in the region.

Requirements

• Product Management, Sales and Marketing, Analytical skills.
• Good verbal and written communication skills.
• Demonstrated thoroughness, follow-up and attention to detail.
• At least 2 years experience in product management/marketing.
• Preferably with regional experience.
• Experience in Visual/Display technologies is advantageous.
• At least Diploma/Degree in business management or equivalent.

Job Description:

The IT Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and infrastructure support.

Technical Competency:

• Technical scope (Back-end) with strong network setup and debugging.
• Windows command line and IIS. SQL skills are a bonus.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire a Service Desk Specialist.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract.

Responsibilities

· Answering incoming calls and making outbound calls to customers or clients.

· Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

· Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.

· Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

· Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.

· Ensuring accurate and complete documentation of customer interactions and transactions in the system.

· Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirements

· Minimally Nitec qualifications in IT related disciplines

· Minimum 1 year Customer Service Experience in technical or non-technical call center environment.

· Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.

· Able to provide minimally 2 language support – English + Tamil, Malay or Mandarin.

· Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

· Basic computer skills and proficiency in typing are also important

· Location – NCS Hub AMK / NCS Bedok, Desk support hour 8:30 AM to 9:00 PM Monday to Sunday (include Public Holiday)

· Working Hour

o 42hr a week

o 4 Weekdays + 1 Saturday or Sunday

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

We are looking for dynamic and talented candidate to join us as Wealth Advisory Specialist (WAS). This is a permanent role with a basic salary, attractive sales incentives and staff benefits (annual leave, medical leave, medical reimbursements). As a WAS, you help to plan, manage and work with clients to provide tailor-made wealth solutions specific to their needs and work to ensure that our clients fulfil their financial goals and dreams through our wide-ranging products and services.

Responsibilities:

• Develop new client relationships and maintain relationships with existing clients.
• Develop financial plan to provide financial advice, supporting clients in achieving financial needs and financial independence.
• Compare among our range of products to back our recommendations with the best financial solutions.
• Provide our best recommendations to client to facilitate them meeting their financial objectives and needs.

Benefits:

• Permanent role with basic salary and performance-based incentives such as commission, allowance, and overseas trips;
• Continuous professional development through a comprehensive training and development program.
• Candidates with outstanding performance may be assigned supervisory role.
• Opportunities to learn and advise on a wide range of financial instruments from various providers.

Requirements:

• Excellent people management skills with strong interpersonal and communication ability to deal with people of all levels in complex and challenging situations.
• Self motivator and thrive in a dynamic and collaborative environment.
• Degree or Diploma Holder with 5 years of relevant sales experience.
• M5, M5A, M8, M8A, M9, M9A HI, Comm GI & PGI Certification.

Hello future Decathlonian!

Born in France, we are one of the world’s largest sports retailers.

We are passionate about sports and delighting our customers with top notch service!

Our motto? "We move people through the wonders of sport".

We have 15 stores across Singapore, and many more to come ;)

Why work with us ?

1) A great workplace with great people

2) Limitless personal & professional growth

3) SPORTS !

If you…

- Live & share passion for sport

- Are service oriented, going the extra mile to provide the best service

- Are Open-minded, always finding solutions

- Are a team player, who love collaboration & teamwork

- Are flexible, thriving in a fast-changing environment

- Have an entrepreneurial mindset, enjoy nurturing a small (or big !) business

… Then take your shot and apply now ;) !

As a Retail Sport Specialist, you will be the first point of contact with our customers.

Your mission, if you accept it :

• Delighting customers
• Managing your sport business

- Starting from 2100$/month for FT

- Monthly bonus, up to 10% of your base salary

- Opportunity to become a Shareholder

- Eligibility to receive profit sharing at the end of the year (based on country performances)

Because we care :

- Medical & insurance coverage

- Dental benefit

- Health screening allowance

- Maternity benefit (female employee only)

- Counseling sessions

Career growth

- Upskill and re-skill through Decathlon Academy !

- Internal career progression

Sports together

- Practice of sports after work / during store meetings

- Join a community of sportive people like you !

By applying, you consent to the collection, use and disclosure of your personal data in accordance with our Privacy Policy (https://www.decathlon.sg/s/privacy-policy).

Responsibilities:

• Provide Quality oversight to Cleaning, Standardization and Optimization projects.
• Review and approve acceptance tests/reports in accordance with relevant policies, standards, procedures, and guidelines timely.
• Review and approve as needed, qualification/validation exceptions, deviation and/or investigations encountered during acceptance test execution representing Quality.
• Collaborate with multi functions to arrange, plan, and ensure smooth running of the execution activities.
• Any other tasks as and when assigned by the supervisor.
• Support other technical changes and duties as required.

About You:

• Bachelor of Science/Engineering or higher in a scientific or engineering discipline
• Possess minimum 5 years of qualification/validation experience.
• Must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills.
• Must be team player, meticulous, strong communication, analytical and organizational skills
• Knowledge and ensure compliance with cGMP and safety regulations;
• Liaise with stakeholders to ensure proper implementation
• Demonstrated proficiency of written and verbal communication skills with ability to communicate and collaborate effectively with cross-functional teams

Responsibilities:

● Providing support to training team

● Providing support to develop training materials and presentations

● Providing support to the training team in system migration activities

● Manages the day-to-day operations of site-wide learning training credit in LMS system

● Check and review training records meet the data integrity criteria

● Liaises with employees to ensure training records are complete

● Maintaining and organizing files and training records

● Support internal and External documentation such as ISO readiness and certification

● Perform any duties assigned by Supervisor/Manager

About You:

● ITE/Diploma/Bachelor in Engineering, Sciences, Business, Information Systems or equivalent. 1-2 years of experience in documentation DMS/ QA in pharma or biotech facility.

● Proven work experience as a Document Controller or similar role

● Knowledge of Electronic Document Management Systems (EDMS)

● Knowledge of current Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP) in a pharma or biotech facility

● Good interpersonal, communication and presentation skills.

● Must be a self-starter, fast learner, curious with strong analytical and organizational skills

● Self-motivated and willingness to learn

● Reliable, Meticulous and Responsible

● Proficient in Microsoft Office and other relevant software

● Able to work independently and as part of a team

● Strong organizational and communication skills

Notes :

Full-time/Part-time options are available

This is not an insurance related role.

Job Purpose/Role

You will work as a mortgage sales specialist with the following scope:

(a) Sales - Turning inbound lead inquiries into successful loan applications;

(b) Mortgage Loan Finance Consultancy - Explain the overarching strategy with solutions and how it would benefit the client in multiple what-ifs scenarios;

(c) Macroeconomic Consultancy - Analysing and profiling client’s potential, current economic landscape and developing appropriate property financing solutions/advice; and

(d) Referral - Monitoring our clients’ portfolios and optimise their property finances, and pitch for referrals.

(e) Leads - All leads are provided by company, with exception for referral leads generated by yourself

Key Responsibilities

This role has a blend of skill sets in both customer service and sales. The focus is on customer service excellence to ensure customer requirements relating to their home loans are correctly understood, and thereafter provide a direct solution to the customer.

• Conduct outbound calls to promote products with clear product knowledge to existing and potential customers of our business
• Know how to upsell / cross-sell & retain customers based on customers’ needs
• Ensure all sales calls comply with all quality standards and regulatory requirements
• Contribute to sales efforts to attain business sales goals
• Contact customers for renewal and recovery procedures
• Any other duties as and when deemed necessary to improve/enhance customer experience

Required Experience/Skills

• Minimum N'level/O’level / Diploma. SPM/STPM holders with related experience would be considered
• At least 1 year’s of contact centre or 6 months of telemarketing experience required
• Ability to work under stress and highly productive sales environment
• Highly motivated to achieve targets and extra mile
• Possess good interpersonal & communication skills
• Possess sufficient computer competency such as basic MS office software applications
• Telesales in banking/finance or real estate environment would be an added advantage
• Good spoken English
• Meticulous, responsible, systematic and Good interpersonal skills, preferrable to prior experience from customer service and telesales

Position comes with up to 3 month probation period, where you will be trained and paid a Basic Salary + Commissions. Thereafter you will be transitioned to a full commission-based renumeration.

Job Purpose/Role

You will work as a Junior Marketing Specialist to assist and contribute to the company's marketing efforts.

Key Responsibilities

(a) Digital Marketing Strategy - develop, implement, and manage marketing campaigns promoting the organization's products and services, inclusive of creation of quarterly content plan, concept, script & storyboard for content for use on digital platforms – training will be provided

(b) Marketing Research - identify new opportunities and improve campaign performance across Paid Earned and Owned channels – training will be provided

(c) Customer Experience Insights, Intelligence & Integration – conduct research, to gain insight into the actual customer experience, to improve flowthrough from marketing ads across sales channels, and develop actionable plans to improve sales performance – training will be provided

(d) Data Management and Analysis - Manage and track performance across all our paid channels inclusive of social media paid ads, and SEM - training will be provided

(e) Writing - Content creation and copywriting

(f) Graphic Design - Graphic Design using Adobe suite.

(g) Digital file management and other admin tasks;

Required Experience/Skills

• Minimum O'Level/Diploma.
• No experience needed, looking for highly motivated individuals looking to transit into a media/marketing role.
• Possess sufficient computer competency such as basic MS office software applications, and Adobe Suite products
• Good spoken and written English. Mandarin will be an advantage but not needed
• Meticulous, responsible, systematic and Good interpersonal skills, preferrable prior experience handling customers.

Position comes with up to 3-6 month probation period.

AXTRO, a leader in Internet-of-Things and smart health technologies, is seeking a Retail Operations Specialist who is adaptable, organized, and dedicated to exceptional customer service. This role is central to the effective management of our retail and operational activities, spanning a diverse product range.

Key Responsibilities:

• Retail Sales Management: Oversee walk-in retail sales, ensuring high levels of customer satisfaction.
• Customer Support: Handle customer inquiries across multiple channels, providing prompt and accurate information.
• Inventory Management: Monitor and report on inventory levels, maintaining accuracy and availability of stock.
• Vendor Liaison: Coordinate with third-party service centers for product replenishments and repairs.
• Reporting: Update stock levels and return rates, aiding in inventory planning and quality management.
• Operations and Project Support: Actively participate in the logistical and operational aspects of various projects.
• Order Processing: Assist in the efficient packing and fulfillment of online and B2B orders.
• Technical Support: Provide basic troubleshooting for our product range and prepare service reports.
• Team Collaboration: Work closely with team members to support and improve operational procedures.
• Logistics Coordination: Manage courier, logistics, and shipment bookings for timely and cost-effective delivery.

Qualifications:

• Experience in retail sales and customer service.
• Proficiency in inventory management and logistics.
• Technical knowledge with a willingness to learn about new products.
• Strong communication and teamwork skills.
• Ability to adapt to a fast-paced and evolving work environment.

Eligibility:

• This position is open to Singaporeans and Singapore Permanent Residents only.

Why Join AXTRO?

AXTRO offers a dynamic work environment, opportunities for professional growth, and a chance to make a significant impact in the health and wellness sector. Be part of an innovative team leading the way in smart health and IoT technologies.

Company Description

GN Hearing Pte. Ltd is a distributor of hearing aids and accessories for GN Group in Singapore and Malaysia. The company supplies hearing aids directly to hospitals and private clinics in Singapore and Malaysia. Candidates will have the opportunity to work on life-changing products and be part of a team committed to enhancing the lives of people with hearing loss.

Role Description

We are hiring for the position of Customer Service & Operation Specialist.

Oversee the operational and logistics needs for Singapore and Malaysia business with hands-on proactive management of Inventory and supply chain stakeholders to enhance efficiencies

and drive synergies.

Job Requirements

- Manage inventory for the hearing aid distribution business in Singapore and Malaysia.

- Responsible for accurate inventory forecast planning for all stock and marketing material.

- Follow-up on supply and product availability issues with supplier.

- EOL (End Of Life) SKU planning and execution

- New product launch operational planning

- Quarterly inventory stocktaking

- Order processing and delivery to Singapore hospitals, retail clinics and suppliers.

- Coordination with customers, production, lab technician and suppliers.

- Handling returns, replacements and repairs of hearing Aids.

- Managing customers' inquiries, complaints or feedback.

- Obtaining & evaluating all relevant information to manage inquiries and complaints.

- Escalating issues of commercial sensitivity including trends

- Monitor customer interactions & transactions to ensure completion of actions and closure.

- Record details of inquiries, interactions, comments & complaints & actions taken in the Customer Relations Management system

- Engage with stakeholders of the organization in the achievement of team KPls.

Qualifications

- At least 3 years experience in customer service.

- At Least 3 years experience in inventory management.

- Passion in offering the highest level of customer care and support to partners.

- Process-oriented with a track record of completing tasks in a structured and orderly manner.

- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and external stakeholders.

What we offer:

- Attractive salary and benefits.

- An inclusive work environment with excellent work culture.

At GN Hearing Pte. Ltd. we are committed to creating an inclusive workplace that celebrates diversity of backgrounds and cultures. We welcome applications from individuals with different abilities, and individuals from all races, ethnicities, genders, religions, and beliefs.

Interested applicants please write to [email protected].

Company Description

GN Hearing Pte. Ltd is a distributor of hearing aids and accessories for GN Group in Singapore and Malaysia. The company supplies hearing aids directly to hospitals and private clinics in Singapore and Malaysia. Candidates will have the opportunity to work on life-changing products and be part of a team committed to enhancing the lives of people with hearing loss.

Role Description

The successful candidate will be the product expert of our product range and he/she will be responsible for all product related matters from handling audiological related enquiry, customer product training, product launch strategy, building relationship with key opinion leaders, product registration management and gathering market feedback to identify business opportunities.

The current position would provide a good bridge for aspiring audiologists who wish to acquire experience and skills to progress into a business development role in the future.

Job Requirements

- Conduct presentation/seminar and software training for customers.

- Serving as the consultant to all product and audiological related issues.

- Communicate to customers regarding product phase-in and phase-out processes.

- Prepare the necessary training, tools and materials to effectively communicate product features and benefits during product launch.

- Build strong relationships with key opinion leaders, healthcare professionals, and other stakeholders in the hearing aid industry.

- Provide product information to 3rd party regulatory adviser for all new product registration.

- Update product regulatory compliance records.

- Gather market feedback on competitor landscape to identify opportunities and emerging trends.

Qualifications

- A Bachelor’s in audiology is essential.

- Deep understanding of hearing aid fitting process with outstanding audiological knowledge.

- Passion in offering the highest level of customer care and support to partners.

- Process-oriented with a track record of completing tasks in a structured and orderly manner.

- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and external stakeholders.

- Good presentation skills with the ability to conduct presentation and training in a group setting.

What we offer:

- Attractive salary and benefits.

- An inclusive work environment with excellent work culture.

At GN Hearing Pte. Ltd. we are committed to creating an inclusive workplace that celebrates diversity of backgrounds and cultures. We welcome applications from individuals with different abilities, and individuals from all races, ethnicities, genders, religions, and beliefs.

Interested applicants please send your resume to [email protected].

3D Modeller

(Autodesk Revit, Bentley MicroStation, OpenBuildings Designer & Graphisoft ArchiCAD)

Job Descriptions

· Support project requirements through the aid of the BIM-Lead’s Instruction.

· Support project modelling requirements for the project and ensure timely deliveries of the outcome.

· Ensure corporate BIM Standards are consistently met in adherence to BIM Content and Maintenance

· Generate documentation and shop drawings directly from the BIM Model.

· To be involved in design, coordination, and liaise with project engineers for drawing submission to the client.

· To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specifications and statutory regulations.

Requirement

· Degree/ Diploma in Architecture/ Engineering/ Construction

· Familiar with code requirements and BIM submission standards

· Proficient in the use of any of the following BIM Software - Autodesk Revit, Bentley Microstation, OpenBuildings Designer & Graphisoft ArchiCAD

· Minimum 3 years of relevant working experience in the built environment industry

· Communicates well, able to work independently as well as in a team to deliver projects in a timely manner

Job Descriptions

· Support project requirements through the aid of the BIM-Lead’s Instruction.

· Support project modelling requirements for the project, ensure timely deliveries of the outcome.

· Ensure corporate BIM Standard are consistently in adherence to BIM Content and Maintenance

· Generate documentation and shop drawings directly from BIM Model.

· To be involved in design, coordinate, prepare a specification, and liaise with project engineers for drawing submission to the approval stage

· To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specification and statutory regulations.

Requirement

· Degree/ Diploma in Architecture/ Engineering/ Construction

· Familiar with code requirements and BIM submission standards

· Proficient in the use of BIM software, Bentley & ARCHICAD

· Minimum 3 years of relevant working experience in the built environment industry

· Communicates well, able to work independently as well as in a team to deliver projects in a timely manner