We are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.

As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product enquiries.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

• Min 3 years of working experience as an onsite Technician or relevant experience working with smart home appliances product
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

We are seeking a dynamic Senior Product Analyst to join the Product Analytics team on our journey to always deliver amazing experiences.

The Product Analytics Team drives product strategy and innovation by providing actionable insights on customers and products, contributing to business success. Our diverse team of data professionals is based in Singapore and Berlin, working closely with product managers, designers, engineers, and business stakeholders to directly influence product direction. We collaborate with a larger data team, including data engineers, data scientists, and ML engineers, to share knowledge and expertise.

You will have the opportunity to access high volume, rich user behaviour data, engage in end to end product development cycles, work on complex product problems, and learn from many experienced data professionals.

Responsibilities:

• Experimentation: Designing, implementing, and analysing A/B tests with a strong emphasis on statistical methods for robust hypothesis validation and accurate impact measurement. A deep understanding of statistical techniques is required for all our experiment analyses.
• Product OKRs & Metrics: Defining what 'good' looks like by setting up a product metric framework and quarterly OKRs.
• Tracking & QA: Defining which user behaviors need to be tracked and work with engineers on the implementation and QA.
• ETL & Reporting: Building data pipelines and self-service dashboards.
• Exploratory Analysis: Drawing insights from data to drive product strategy & roadmap.

Responsibilities:

• Manage and execute product growth strategy in all market segments
• Understanding the marketing mix concept – managing 4 Ps
• Product and inventory management of appointed product lines
• Conceptualizing of marketing programs, developing of channel and end-customer demand generation
• Engagement and cultivation of strong rapport with partners and vendors
• Gathering of market intelligence on new products, industry trends, competitive development and constant evaluation of potential new product lines
• Product and channel development in the commercial segment
• Go to market planning and execution of vendor’s initiatives
• Able to pitch value proposition of initiatives to both reseller and end user
• To plan and execute program to drive sales and channel intimacy
• Identify New Business Opportunities for product growth
• Managing relationship with internal and external stakeholders
• Providing weekly report
• Collaborating with internal and external stakeholders for GTM

Requirements:

• At least 5 years of experiences in B2B segment
• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
• Sound knowledge/passion in IT industry/products/solutions preferred
• Passion to work in the technology industry
• Creative with strong interpersonal and communication skills
• Strong team player and customer oriented
• Proficiency in Microsoft Excel

Responsibilities:

• Work closely with Management team from Japan HQ on developing digital marketing strategy in the Asian region
• In-depth knowledge of the Asian FMCG market
• Build innovative solutions, leveraging marketing strategy and technology to impact business targets and client experience
• Drive frowth through vendor research and outreach through audience targeting, emerging media channels, digital analytics capabilities and personalisation
• Develop and execute marketing strategies and advertising campaigns involving social media
• Results orientated and high business acumens
• Ability to work with diverse nationality and culture from high level managements to operational teams
• Good channel management skillset
• Maintain consistency in policies and procedures.

Requirements:

• Minimum qualification Bachelor of Business/Marketing or relevant field
• Minimum 5 years of relevant experience preferably in FMCG industry
• Sound knowledge in FMCG market.

Aims:

• To play a key role in assisting the sales team to do product presentation and demonstrations and implementing marketing initiatives to promote range of products.
• To establish brand presence and recognition among the professionals.
• To create brand loyalty among customers.

Duties and responsibilities:

• To play key support role to the sales team in terms of product presentations and demonstrations to potential customers.
• To assist the sales team in monitoring field information, market trends, competitive pricing and competitive activities whenever possible.
• To play key role and take lead in executing HQ and local marketing plans – e.g. Executing successful product launches for new devices, participate and organize plans for trade exhibitions.
• Attend HQ product trainings.
• To provide customer support for products for both pre and post sales.
• To maintain active communications channels with customers through frequent follow ups.
• To manage and resolve customer complaints and provide long term and sustainable solutions.
• To represent and champion customers’ views.
• To be able to travel overseas if required to provide training, attend exhibitions, product demonstrations and visit customer on site.
• To develop contacts with government hospitals’ rehab clinics and create a communication channels with hospitals.
• To develop a good working relationship with key learning institute of physiotherapy.
• To suggest product ideas and product improvement ideas to internal management from customers’ perspective.
• Identify and manage any appointed KOL and work closely with the KOL to enhance market presence.
• To work with the Clinical Specialist Team to formulate new protocols or enhance existing protocols for devices to differentiate, maximize sales and placement opportunities.

Required Qualifications

• Must have at least a degree in physiotherapy.
• 2-3 years of relevant clinical experience.
• Good communications and presentation skills.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R23112467

JOB DESCRIPTION

1. Teach I Can Read® Literacy courses:
• Working with children between the ages of 2.5 and 12 years old.
• Teaching pre-reading skills to children using the I Can Read® System.
• Teaching reading and comprehension skills using the I Can Read® System.
• Teaching writing skills, including grammar, editing and publishing.
• Teaching oral presentation and communication skills.
• Helping children develop social skills and positive classroom behaviour.

• Working on week nights and weekends. Two weekdays off.

2. Conduct Assessments & Write Term Progress Reports
• Teachers will conduct initial assessments for all incoming students.
• Teachers will regularly assess students during classes to monitor individual progress.

3. Communication
• Teachers will maintain regular open communication with parents, through informal meetings, formal meetings and scheduled parent teacher meetings.
• Teachers will keep attendance logs for all classes taught and update Centre Management when a student is ready for promotion.
• Teachers will attend regular Learning Centre Team meetings.

4. Contribute to Student Growth and Retention
• Increasing sign-ups – achieved through maximising the assessment process.
• Minimising withdrawals – achieved through maximising the teaching process.

You will be working at I Can Read Centre in Sengkang
Interested applicants please send CV and cover letter to [email protected]

ps. Only applicants selected for interview will receive a response.

We are looking for an experienced Product Manager who is passionate about building products that enhance the guest experience in the hotel industry. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll out products that deliver the company’s vision and strategy for the hospitality sector.

RESPONSIBILITIES

• Gain a deep understanding of the hotel guest experience, identify and fill product gaps, and generate new ideas that grow market share, improve guest satisfaction, and drive growth within the hospitality industry.
• Create buy-in for the product vision both internally and with key external partners in the hotel sector.
• Determine product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; and costing special and customized services for hotels.
• Translate product strategy into detailed requirements and prototypes tailored to the hotel industry.
• Scope and prioritize activities based on business and guest impact in the hotel sector.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources, specifically for hotel-related products.
• Drive product launches including working with other product team members, sales teams, and marketing teams focused on the hospitality market.
• Evaluate promotional plans to ensure they are consistent with the product line strategy for hotels and that the message is effectively conveyed to the hospitality audience.
• Assess market competition by comparing the company's hotel-related products to competitors' offerings.
• Support presales engagement with hotel groups for adoption of services.
• Act as a product evangelist to build awareness and understanding within the hotel industry.
• Represent the company by visiting hotel partners and customers to solicit feedback on company products and services.

REQUIREMENTS

• Proven work experience in product management or as an associate product manager, preferably within the hotel or hospitality industry.
• Proven track record of managing all aspects of a successful product throughout its lifecycle in the hotel sector.
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management in the hotel industry.
• Solid technical background with understanding and/or hands-on experience in software development and web Technologies related to the hospitality market.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done in a hotel environment.
• Skilled at working effectively with cross-functional teams in a matrix organization, specifically within the hotel sector.
• Excellent written and verbal communication skills, with a focus on the hospitality industry.
• Degree in Hotel Management, Computer Science, Engineering, or equivalent preferred.

RedAnts ( 红蚂蚁) is a Chinese online media platform focusing on viral topics of current affairs that are of interest to the Chinese community in Singapore. It is a fully owned subsidiary of SPH Media Trust (Chinese Media Group).

We are looking for suitable candidates to join our editorial team as a Digital Journalist cum Social Media Specialist.

The Job

• Curate, package, and produce engaging content tailored for Chinese-language users in Singapore and internationally.
• Conduct news sensing and research to create written and visual stories, as well as analytical pieces, in a clear, concise, and compelling style.
• Generate original content through face-to-face interviews and investigative journalism.
• Leverage understanding of media consumption patterns in social media across the Greater China region.
• Utilize familiarity with popular online media platforms in China; experience with Adobe Creative Cloud is a plus.
• Actively promote and market content across designated digital platforms and social media channels.

Requirements

• Bachelor’s degree in journalism, communications, or a related field, with 3-4 years of experience in news journalism
• Effectively bilingual in Chinese and English, with good writing skills as this is for a Chinese publication
• Strong interest in daily news and current affairs, including knowledge of events in China and Mandarin-speaking regions
• Excellent news sense and analytical skills assess and customise content and writing style for diverse target audiences
• Experience in social media data points, CMS system, Google Analytics, as well as familiarity with Chinese social media platforms such as WeChat, Weibo, Toutiao, TikTok, etc is an advantage.
• Ability to thrive in dynamic, fast-paced environments and adapt to various tasks efficiently
• Effective time management and organizational skills to consistently meet deadlines
• Flexibility to work irregular hours and handle time-sensitive assignments
• Ability to work independently and as a team player

Responsibilities

• Prepare, cook food and present food effectively and efficiently.
• Assist in the preparation, cooking, garnishing, and presentation of food.
• Keep up to date with the current promotions and new items on the menu.
• Ensure that procedures for supplies, equipment, and work areas comply with the established standards.
• Work safely around kitchen equipment and report any maintenance issues to the Chef de Cuisine.
• Assist in accurate food-ordering and stocking levels.
• Estimate amounts and costs of required supplies, such as food and ingredients.
• Maintain good knowledge of standard food preparation through training by immediate superior and manuals provided by the company.
• Assist in keeping the kitchen clean, hygienic and tidy at all times.
• Maintain good personal hygiene as well as high work and safety standards in the workplace.
• Report on time, in proper uniform and grooming.

Requirements

• Minimum 5 year of experience working in kitchen as food preparation and/or cooking.
• Minimum technical certificate or certificate in any relevant fields.
• Great team player and customer service oriented.
• Possess strong initiative and integrity.

Job Duties & Responsibilities

· Submit Trip form to superior on daily basis

· Observe and report equipment or mechanical failures immediately

· Manage routes and routines so they proceed in the most efficient way possible

· Find ways to conserve resources, including fuel, to benefit the business

· Serve as a brand advocate and ambassador in every interaction with clients and the public

· Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management

· Maintain Prime Mover in good working condition

· Comply with all LTA and in-house regulations and rules

· Ensure proper documentation

Job Requirements

· Minimum 6-year experience in lorry driver

· Strictly adhere to traffic regulations to ensure driving safety and prevent accidents.

· Remain calm in emergencies, take appropriate measures, and report to superiors promptly.

· Strong sense of responsibility, attention to detail, and a strong sense of professional ethics and service awareness.

responsibilities:

• To handle the daily email communication and maintain good working relationship with customer.
• Other ad hoc projects as assigned
• Organizational and leadership abilities
• Communication and interpersonal skills
• Problem-solving skills
• Must work on weekends/PH.

Requirements:

• At least 6 years of experience
• Able to handle simple email communication in both English and Chinese.
• Proficiency with Microsoft Office
• Self-motivated and a good team player.
• Enforce strict safety guidelines and company standards
• Immediately available is highly preferable.
• Set daily/weekly/monthly objectives and communicate them to employees
• Organize workflow by assigning responsibilities and preparing schedules
• Identify issues in efficiency and suggest improvements

Responsibilities:

• Be proactive, looking for ways to improve operations, provide better service to customers and ensure growth in business.
• Willing to work in different locations and on shift duty
• Ensuring operational effectiveness and efficiency in accordance with company's standards and requirements
• Implement and drive branding initiatives to achieve company's objectives.
• Manage the day to day operation, e.g. planning time schedule, maintenance and training of new staff
• Maintain the quality of service of staff and monitor the quality of production by kitchen.

Requirements:

• Minimum 5 years solid experience in F&B industry, with at least 3 years in management position
• Strong knowledge in F&B operational workflow, cost control, and managing P/L
• Fast learning ability, effective problem-solving and analytical skills, with good numerical sense
• Proficient in both spoken and written English and Chinese (including Putonghua)

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Train new and current employees on proper customer service practices

Requirements and skills

· More than 4 years of work experience

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Strong leadership, motivational and people skills

· accept working on weekend an PH

The Senior Sales Specialist role is a quota-bearing sales persona and the primary purpose is to pursue and land qualified leads identified by the Client Management team and other respective teams. The Senior Sales Specialist will identify new opportunities from a selection of existing accounts, and present solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs.

The Sales Specialist will work directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time will be spent on engaged selling or supporting the sales process in partnership with Client Managers.

This roles contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client. Building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories will be a core focus of this role.

Key Roles and Responsibilities:

• Own and drive pipeline to achieve allocated security budget numbers
• Maintain subject matter expertise in the application services/infrastructure technology domain or solutions set
• Address the technology conceptual challenges during the sales process
• Maintain a comprehensive level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
• Maintain awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
• Contribute to the knowledge base of NTT Ltd.'s solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
• Work with relevant technology vendors and ensure a deep understanding of their solutions and how they can contribute to our own solutions set
• Interact and engage with clients to uncover and understand client business goals
• Articulate the Security solution/deliverables that the client requires, as opposed to the products that they need to buy
• Articulate our value propositions throughout all steps in the sales process
• Conduct functional gap analysis and address business issues raised by clients
• Prepare and conduct client workshops and presentations
• Establish relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
• Use understanding of the client’s business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the client’s need
• Capable of spotting new sales opportunities within an account and work with the sales teams to drive them to closure
• Pursue and land qualified leads identified by the client managers and other lead generation sources
• Work alongside Client Managers to support the sales process, position technology solutions, and close the deal
• Support the wider territory sales plan and execute the sales strategy, and based on that define your own plan for your solution to achieve your sales targets
• Develop and maintain clear account plans for appropriate clients and targets
• Discover,forecast, and run opportunities in the medium and long-term
• Scope and document Security solutions to meet customer requirements
• Identify,assess and highlight client risks that could prove detrimental to the client’s organisation and credibility
• Collaboratively work with sales teams, especially Client Managers, to successfully close the deal
• Partner with internal teams to ensure the scope of work and proposals are tracked and managed
• Work closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth
• Use sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders

Knowledge, Skills and Attributes:

• Solid understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers
• Demonstrate success in achieving and exceeding sales and financial goals
• Proficiency in developing and encouraging meaningful customer relationships up to C-level
• Delivery of engaging sales presentations and elevator pitches
• Close attention to maintaining up to date, accurate sales forecast and close plans
• Proficiency in team selling approach
• Comprehensive knowledge of competitors and ability to apply competing successful sales strategies
• Ability to define sales strategy
• Client-centric approach, with ability to understand customer problems and find best-fit solutions
• Flexible to adapt quickly to short, new missions or urgent deadlines
• Negotiation skills to craft solutions that are beneficial to customers, partners, and NTT overall
• Solid business acumen
• Good client engagement and management skills
• Phenomenal teammate, with know how to drive sales teams and collaborate with them

Academic Qualifications and Certifications:

• A Degree in a Technical or Sales field is preferred but not essential
• Certified in industry relevant structured sales methodologies and negotiation skills.

Required Experience:

• Advanced sales experience in a technology or services environment, particularly selling either application or infrastructure solutions
• Advanced understanding of IT Managed Services environment
• Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement
• Advanced experience in selling complex solutions and services to C-Level clients
• Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives
• Advanced demonstrable experience in networking with senior internal and external people in the specialist area of expertise
• Advanced level capability and the ability to work independently with little instruction on day-to-day workload

Are you ready to embark on a new delivery frontier? Quikbot Technologies is breaking new ground in revolutionalising deliveries in urban space through the use of robots and various IOT services.

We are seeking to a Operation Officer / Specialist to join us on this exciting journey.As a key player in our cutting -edge operations, you will be part of a team that is applying new technology to traditional delivery services.

If you are keen about robotics or would like to explore the opportunity of being part of revolutionary service provider, that is great chance to start that journey with us. Find us more at https:// www.quikbot.ai

Job Scope:

1) To ensure Robot operates smoothly during deployment

2) To trouble shoot / reset robot if encounter problem during deployment operation

3) To monitor and ensure Robot delivery to destination

4) To observe and provide assistant to customer when retrieving merchandise from the Smart locker

Occupation

HUB OPERATIONS SUPERVISOR (LOGISTICS)

5) To collect merchandise from participating retailer upon received pick up notification

6) To follow robot on it deployment route and ensure safety of the passer-by

7) To ensure robot return to the battery charging station and start charging

8) To check Smart locker is empty before returning to the charging station

9) To Retrieve un-collected merchandize from the locker and deliver to the customer manually

10) To work on the backend to upload merchandise to the E-com apps

Requirement:

1) ITE or Diploma certification

2) IT savvy, mechatronic background will be a plus

3) Candidate require to walk for at least 3 to 4 hours to ensure robot delivery to destination

4) Able to communicate well in English and Chinese is essential, as candidate is required to read and understood the Chinese version of Manual of robot.

5) As this is customer facing, candidate need to have a polite and humble and responsible .

6) Understand how internet, WIFI, Bluetooth connection and how the connection and APPs works.

Requirements

· More than 7 years of experience

· Managing the workflow of their employees, creating team schedules and delegating tasks

· Setting goals for workers and making sure they comply with the company’s plans and vision

· Assessing the work performance of their employees and identifying areas that need improvement

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work start job from 4am

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Job Overview

We are seeking a detail-oriented and proactive HR & Finance Executive to support the HR and finance functions within our organization. This role will focus on managing HR operations and supporting financial tasks to ensure efficient and compliant processes across both areas. The ideal candidate has experience in HR administration, payroll processing, and basic financial functions, as well as a solid understanding of Singapore employment regulations and financial practices.

Key Responsibilities

Human Resources (HR) Responsibilities:

1. Payroll Processing: Ensure timely and accurate monthly payroll processing, including overtime, allowances, deductions, and CPF contributions.

Finance Responsibilities:

1. Accounts Payable & Receivable: Manage invoicing, track payments, handle petty cash, and ensure timely payments to vendors and clients.

Requirements

• Education: Diploma/Degree in HR, Finance, Business Administration, or a related field.
• Experience: At least 2-3 years of experience in HR and/or finance, with familiarity in Singaporean employment laws and accounting principles.
• Skills:Proficiency in MS Office, particularly Excel, and experience with payroll/financial software (e.g., QuickBooks, SAP, or MYOB).
  Strong organizational and multitasking abilities with attention to detail.
  Good communication skills and ability to work in a diverse team.
  Analytical and problem-solving skills to manage HR and finance processes effectively.
  
• Preferred: Familiarity with Singaporean CPF, IRAS tax requirements, and MOM regulations.

Why Join Us?

• Competitive salary and benefits package
• Opportunities for professional development
• Collaborative work environment
• Exposure to HR and finance functions across a dynamic organization

Duites and Responsibilities:

• Mold Maintenance / Support Production Mold Servicing if necessary.
• New mold fitting and assembly.
• Jig & fixture Assembly/testing.
• Repair mold according to Mold Repair Requisition.
• Mold troubleshooting when is required.
• Understand how to operate grinding machine.
• Record history data during mold troubleshooting.
• Ensure job is done according to the drawing requirement.
• Perform self-inspection before passing to the next processes.
• Ensure 6S are carried out at all times.
• Safety is everyone’s responsibility, feedback to the supervisor if there are any doubts.

As a Governance Risk and Compliance Specialist to join our team, this role is crucial in developing and maintaining a robust culture of technology and cybersecurity risk governance across our organization.

The ideal candidate will have at least 5 years of relevant experience in ICT cybersecurity, data security, audit management, governance, and risk compliance management. He or She will be responsible for providing expert advice on cyber security requirements, reviewing and establishing ICT policies, and supporting various aspects of our tech governance framework.

• Develop the culture of Tech risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks.
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including Client internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore.
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders to:

• Track and monitor tech projects and initiatives to meet compliance requirements.
• Track and monitor of Key Risk Indicators and Control Self-Assessment as part of Tech governance framework.
• Track and monitor incident reporting, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Participate in consultation and conduct gap analysis against new or revised requirements.
• Assess and seek waiver approvals for deviations and risk treatment strategies.
• Organise risk forums, including monitoring of action plans.
• Coordinate and facilitate IT / cyber security audits.

o   Track remediation plans to address audit findings.

o   Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.

• Good years of relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred.
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.
• Relevant experience in data visualisation and analytics..

Position: Retail Operation Specialist

Working hours: 5 days’ work week, 44 hours per week; 11:45am – 2115pm (based on roster)

Location: Plaza Singapura

Salary: Up to $2,850

Responsibilities:

• Ensuring smooth day-to-day operations. A positive
• Handle inquiries, resolve issues, and provide a pleasant experience.
• Take proactive steps to support the team and improve operational efficiency.
• Cashiering duties, including handling payments accurately and efficiently, are a core part of the role, as well as supporting sales activities
• Ensure seamless transactions, and maintaining a customer-first approach.
• Assist the Branch/Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Deliver exceptional customer service with a customer-first approach.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.
• Perform any other ad-hoc tasks assigned by the Store Leader

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.
• Able to commence within short notice would be advantageous

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Position Overview:

The Talent Acquisition Specialist will be responsible for managing the end-to-end recruitment process, including sourcing, screening, and interviewing candidates for various roles within the company. This role requires a keen understanding of talent market trends, exceptional interpersonal skills, and the ability to effectively collaborate with hiring managers to identify and attract top talent.

Key Responsibilities:

-Recruitment Strategy: Develop and implement effective recruitment strategies to attract a diverse pool of candidates for different roles, including technical, managerial, and executive positions.
-Job Posting & Sourcing: Create compelling job descriptions, post openings on various job boards, social media platforms, and company website. Utilize advanced sourcing techniques to identify and engage passive candidates.
-Candidate Screening: Review resumes, conduct initial phone screenings, and assess candidate qualifications to ensure alignment with job requirements and company culture.
-Interview Coordination: Schedule and coordinate interviews between candidates and hiring teams, and assist in preparing interviewers with relevant candidate information and interview guides.
-Candidate Experience: Provide a positive and engaging candidate experience throughout the recruitment process. Offer timely feedback and maintain clear communication with candidates.
-Hiring Manager Collaboration: Partner with hiring managers to understand their hiring needs and ensure alignment on job requirements, candidate profiles, and recruitment timelines.
-Market Research: Stay updated on industry trends, salary benchmarks, and competitive hiring practices to offer insights and recommendations to improve the recruitment process.
-Compliance: Ensure all recruitment activities comply with legal regulations and company policies, including maintaining accurate records and documentation.
-Employer Branding: Contribute to the development and enhancement of the company’s employer brand to attract and retain top talent.

Qualifications:
-Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
-Proven experience as a Talent Acquisition Specialist, Recruiter, or similar role, preferably in Retail/Education line.
-Strong understanding of recruitment techniques, labor market trends, and best practices.
-Excellent communication, negotiation, and interpersonal skills.
-Ability to handle multiple priorities in a fast-paced environment.
-High level of professionalism and discretion in handling sensitive information.

Preferred Skills:
-Experience with using several platform for sourcing candidate.
-Certification in HR or recruitment (e.g.IHRP or CEI) is a plus.
-Knowledge of Retail/ Education line.

We are seeking energetic, creative, fun and talented individuals to join our team. In this role, you will be responsible for hosting live streaming events across various platforms sharing health, wellness and lifestyle tips, developing engaging content across our social media & e-market platforms to enhance our brand’s online presence and engagement.

Key Responsibilities:

• Develop, create, and publish high-quality, engaging content (images, videos, graphics, etc.) for various e-marketplaces and social media platforms including Facebook, Instagram, Twitter, LinkedIn, Xiao Hong Shu and TikTok etc.
• Plan, coordinate, execute and host daily live streaming on Shopee, Tiktok, META and other platforms as assigned.
• Preferably able to provide health talks for offline events, or record videos related to health talks for social media, if any.
• Conduct product training
• Monitor, respond to, and engage with the audience in a timely and authentic manner to build a strong community and enhance brand loyalty.
• Track, analyze, and report on content performance and live streaming metrics to continuously optimize and improve strategies.
• Account / Client Relationship Management to strengthen relationship with clients through periodic business reviews and activity updates.
• Manage a pool of part-time or ad-hoc content creators and live streamers
• Stay up-to-date with the latest social media trends, tools, and best practices to keep our content fresh and relevant.

Requirements:

• Proven experience in publishing social media content online and hosting live streaming.
• Preferably with Nutritionist/Dietitian background.
• Strong proficiency in using social media platforms and tools (e.g., Facebook Live, Instagram Live, YouTube Live).
• Excellent visual storytelling skills & on-camera presence with a keen eye for aesthetics and details.
• Proficiency in video editing software.
• Excellent written and verbal communication skills in English & Mandarin.
• Ability to work independently and as part of a team.
• Full time position and work schedule will be from Mondays to Saturdays (6 days work week) based on hybrid work arrangement.

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Strong leadership, motivational and people skills

· Acute financial management skills

Product Manager

Job Description and requirements:

• A degree in relevant fields such as Engineering, Computer Science, Economics, Business Administration, or Arts & Social Sciences.
• At least 3 years of experience in product management focused on enterprise ICT products.
• Knowledge of finance, business case development, P&L management, and forecasting.
• Strong teamwork and interpersonal skills, coupled with excellent planning, organization, and project management abilities.
• Ability to conduct product and market research, customer journey mapping, and provide analytics to support decision-making.
• Proven experience in managing and collaborating with partners.
• Capable of working independently as well as within cross-functional teams.
• A strong interest in technology, particularly in areas like Internet services, Cloud, Web Hosting, DNS, Email, and Security.
• A passion for creativity and technology, especially gadgets, is a plus
• Proficiency in speaking Mandarin and writing in Chinese is a plus.

Product Executive

Job Description and requirements:

• Fresh graduates (Degree or above) or Polytechnic graduates with 2 years of relevant experience are encouraged to apply for the Product Executive role. Training will be provided.
• Basic knowledge of finance, business case development, P&L, and forecasting is beneficial, with guidance available.
• Strong teamwork and interpersonal skills, as well as excellent planning, organization, and project management abilities, are essential.
• A passion for creativity and technology, particularly gadgets, is a plus.
• Proficiency in speaking Mandarin and writing in Chinese is a plus.

Location: On-site Client Office (Singapore)

This position requires you to be on-site, Monday - Friday

Salary: Up to 62000 SGD base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a People Experiences - Sr Technical Support Specialist to join our Fulfillment team. In this role, you'll play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Application Support organization, you'll need a versatile skill set to manage a broad range of applications within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. Our clients, Fortune 100 technology companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. 

About You:

• Familiar with end-to-end Customer/IT support processes 
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users  

Responsibilities: 

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Preferred Qualifications: 

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.