Job Description:

• Provide personalised service over different channels including but not limited to call/email/chat with customers regarding banking products, accounts and service enquiries in an effective and efficient manner
• Provide appropriate solutions and alternatives in a timely manners; follow up with customers to ensure resolution
• Gather customers’ feedback and provide timely feedback to Team Lead on issues and suggestions to improve user experience
• Achieve personal and team Key Performance Indicators
• Ensure confidentiality of the Bank’s customers and data
• Follow communication procedures, guidelines and policies
• Perform other related duties as required

Requirements:

• A Diploma/Bachelor’s Degree in any field
• Preferably with at least 1 year of customer service experience in a call centre/contact centre environment
• Experience in the Financial Services industry (such as Banking or Insurance) will be an advantage
• Excellent communication (verbal and written) and interpersonal skills
• Ability to multitask, prioritise and manage time effectively
• Comfortable to work rotating shift hours including weekends and Public Holidays

Your new role

• Reception work
• Supporting company events
• Administrative duties such as pantry supplies, season parking management, raise PO/OR for purchasing items & etc admin responsibilities.
• MOM related tasks - work pass administration

What you'll need to succeed

• Experience in HR MOM work pass application
• Hands-on admin work experience
• Able to hit the ground running but at the same time deal with the high level of internal stakeholder & visitors.

What you'll get in return

This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.
Referrals are welcome.

Responsibilities:

ROS Programming:

Develop, optimize, and maintain ROS-based software applications for robot control, perception, and navigation.

Troubleshoot and debug ROS code to ensure reliable and efficient performance.

Interface Management:

Design and implement effective interfaces, ensuring seamless communication between robotic components.

Collaborate with hardware and software teams to integrate sensors, actuators, and peripherals with the robot's control system.

Robot System Integration:

Work closely with cross-functional teams to integrate robotic systems into diverse applications and environments.

Conduct rigorous testing and validation to ensure successful hardware and software integration.

Documentation:

Create detailed documentation for ROS software, interfaces, and integration processes.

Maintain accurate records of software versions, configurations, and troubleshooting procedures.

Training and Support:

Provide training and support to internal teams and external stakeholders on ROS programming and interface management.

Assist in troubleshooting and resolving issues related to robotic systems.

Research and Development:

Stay current with the latest advancements in ROS and robotics technologies.

Contribute to ongoing research and development efforts to enhance robotic system capabilities.

Qualifications:

· Bachelor's or higher degree in Computer Science, Robotics, Electrical Engineering, or a related field.

· Proven experience in ROS programming and interface management for robotic systems.

· Strong proficiency in C++, Python, and relevant libraries/frameworks.

· Familiarity with robotic hardware components, sensors, and actuators.

· Exceptional problem-solving and debugging skills.

· Effective communication and collaboration abilities.

· Adaptable to a fast-paced, dynamic work environment.

Preferred Skills:

· Experience with robotic simulation tools (e.g., Gazebo).

· Familiarity with version control systems (e.g., Git).

· Knowledge of machine learning and computer vision for robotic applications.

Your new role

-Develop and manage MLOps infrastructure to facilitate the deployment, scaling, and monitoring of machine learning models.

- Work collaboratively with data scientists and engineering teams to move machine learning models from development to production smoothly.

- Implement and manage automation tools for continuous integration, testing, and deployment of machine learning systems.

- Apply best practices in version control, testing, and containerization for machine learning models.

What you'll need to succeed

-Bachelor’s or Master’s degree in Computer Science, Data Science, AI, or a related field.

- Proven experience in MLOps, with a strong background in machine learning and DevOps practices.

- Familiarity with machine learning frameworks (e.g., TensorFlow, PyTorch) and DevOps tools (e.g., Docker, Kubernetes, Jenkins).

- Knowledge of CI/CD pipelines, automation processes, and cloud infrastructure.

What you need to do now

If you're interested in this role, reach out to me directly at my email address ( [email protected]) with your updated CV. Referrals are always welcomed so feel free to forward this to anyone you know who might be good for this role.

EA Reg no: R22104585

EA License Number: 07C3924 | Company Registration No: 200609504D

Reputable MNC seeking for Payroll Specialist, Up $4.3K

Location: Central

Duration: 1 Year Contract

Responsibilities:

• Main liaison to appointed payroll vendor on all payroll matter
• Payroll accounting (prepare payroll journals including accruals to be sent to Finance Shared Service for posting)
• Handle all income tax related documents and matters
• Generate payroll data for more than 300 employees (both local and expatriate)
• Monthly reconciliation of accounts for all entities in Singapore
• Annual statutory surveys
• Annual payroll audit schedules
• Report information required in Statutory Accounts
• Cash-flow projection for mid-year and year-end by market split
• Keep track of employees movements who are awarded with shares to ensure that shares are disclosed accurately in the tax form
• Tracking of Share Scheme’s vesting period for corporate tax deduction
• Attend to all employee’s enquiries such as employee benefit, payroll, leaves, Insurance related matters
• Analysis of employees benefits analysis
• Assisting in WICA renewal
• Year-end accrual for unconsumed leave, tax processing fee and others
• Others related duties may be assigned from time to time

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Are you passionate about the intersection of science, regulation, and innovation? Do you thrive in a dynamic and challenging environment? We have an exciting opportunity for you at our esteemed client who is a MNC Chemical Manufacturing Company.

• Remuneration: Up to $5000 + Completion Bonus
• Work Location: West near MRT Station
• Working Hours: Monday to Friday 8.30am to 5pm

Role Overview:

As a Product Safety Specialist, you will play a pivotal role in ensuring company products comply with chemical regulatory and product safety standards. If you have a science background, experience in a laboratory environment, and a passion for navigating complex regulatory landscapes, we want to hear from you!

Responsibilities:

• Gather and interpret information spanning scientific, technical, environmental, and regulatory factors.
• Effectively communicate technical and regulatory requirements both verbally and in writing.
• Collaborate with R&D, site technical contacts, SHE contacts, sales managers, and VPs.
• Assess the impact of regulatory and scientific developments on our products and implement processes for ongoing compliance.
• Maintain a keen attention to detail, recognizing the potential consequences of decisions on customer satisfaction and regulatory compliance.
• Balance ad hoc requests with annual targets, striving for continuous improvement in efficiency.
• Support new product development by assessing safety data, ensuring regulatory compliance, and contributing to technology design.

Requirements:

• Degree in Science (Chemistry, Biochemistry, etc.).
• Minimum 2 years' experience in product safety/product stewardship and chemical regulatory affairs.
• Candidates with laboratory experience in QA or QC roles are welcome to apply.

Join us in making a difference! Apply today or email your resume to [email protected]

to embark on a rewarding journey at the forefront of scientific innovation and regulatory excellence.

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Your new role

- Design and implement efficient, scalable, and secure infrastructure solutions.

- Manage and maintain existing IT infrastructure to ensure high availability and performance.

- Collaborate with IT and development teams to align infrastructure development with the company’s needs.

- Monitor infrastructure performance, identify bottlenecks, and implement optimizations.

- Ensure infrastructure security and compliance with industry standards and best practices.

- Stay updated on the latest trends and technologies in IT infrastructure and systems.

What you'll need to succeed

- Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or a related field.

- Proven experience in infrastructure design, implementation, and management.

- Familiarity with cloud services and platforms such as AWS, Azure, or Google Cloud Engine.

- Strong understanding of network architecture, data storage solutions, and system security.

- Proficiency in managing server environments, virtualization technologies, and containerization.

- Excellent problem-solving skills and attention to detail. - Effective communication skills in English.

- Ability to work collaboratively in a dynamic and evolving environment.

What you need to do now

If you're interested in this role, reach out to me directly at my email address ( [email protected]) with your updated CV. Referrals are always welcomed so feel free to forward this to anyone you know who might be good for this role.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Job Responsibilities:

• Create and manage Google and Meta Ads campaigns to generate leads and achieve our digital communication objectives.
• Optimize paid advertising campaigns, including Meta Ads, Google Ads, and various social media Ads.
• Conduct thorough market research and analyze data to identify trends and enrollment opportunities.
• Collaborate closely with cross-functional teams to develop visually appealing and on-brand creative content for various digital marketing channels.
• Utilize design tools and software to craft/edit attention-grabbing banners, graphics, videos to produce compelling video content for digital campaigns.
• Stay updated on industry trends and best practices in creative development to ensure our campaigns are visually impactful and resonate with our target audience.
• Implement A/B testing and conversion rate optimization (CRO) strategies to enhance campaign effectiveness.
• Track, measure, and report campaign performance using Google Analytics and other relevant tools.

Qualifications:

• Candidates should have a minimum of 2 years of experience in digital paid advertising, preferably from a digital marketing agency
• In-depth knowledge of digital marketing channels, including social media, search, and display advertising.
• Bachelor's degree in Business, Marketing, IT, or a related discipline.
• Candidates with more experience may be considered for an Assistant Manager position.
• Proficiency with paid advertising platforms, including Google Ads and Meta Ads.
• Strong analytical and data-driven mindset, with some experience using analytics tools to track KPIs and ROI.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A self-motivated individual with a genuine passion for digital marketing and a willingness to learn and adapt to new technologies and platforms.
• A results-oriented approach with a proven track record of delivering digital lead generation.

• Experience working as Tier 1 level application support function.
• 5 years of experience in supporting applications using: J2EE, JSON, REST API, XML, Spring, Ruby, Oracle, Postgres databases, SQL, Apache and Tomcat web servers, Bash and Shell script Linux scripting, Kubernetes and AWS cloud setup, OpenSSL.
• Serve as a first line of technical support.
• Provide standby emergency response & support for system down/critical incidents.
• Perform product configuration based on customer requirements including attending to customer service & change requests.
• Change or fine-tune system related parameters.
• Perform problem analysis and implement corrective and preventive measures to prevent recurrence.
• Provide technical solutions & best practices.
• Interact with internal departments (development, cloud, etc.) and customer.
• Provide online and/or on-site assistance and training to customers.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities:

• Monitoring system performance, analyzing usage trends and providing recommendations for improvements.
• Managing and maintaining digital pathology systems, including hardware, software, and network infrastructure.
• Troubleshooting technical issues and providing timely support to resolve system malfunctions or user concerns.
• Implementing and overseeing data security measures to protect patient information and maintain regulatory compliance
• Conduct regular system updates, upgrades and patches to ensure optimal performance and feature enhancements.
• Training pathologists, laboratory technologists and other users on the proper use of digital pathology tools and systems.
• Maintain accurate documentation of the digital pathology IT lab workflow
• Participate/lead in the digital pathology project (e.g., requirement gathering, attend meetings, propose solution, vendor evaluation risk assessment etc.)

Requirements:

• Degree in Biomedical Science or related disciplines with 4 years related experience or Degree in IT with 2 years of related experience
• Good knowledge of laboratory operations and workflow
• Good knowledge of data analysis and LAN environment
• Good knowledge of office software (e.g. MS Office, email), PC setup and troubleshooting
• Very good organisational and interpersonal skills
• Accuracy and meticulousness

To apply, please visit www.gmprecruit.com and search for Job Reference: 23939

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description

• Manage appointment for the clinic
• Manage Hospitalization administration ensure smooth transition
• liaise with implant company to coordinate implants for surgeries
• Perform as a scrub and circulating Nurse
• Medication Management
• Basic dressing
• Taking of Vital Sign
• Liaise with patients for patient care and insurance matters

Job Requirements:

• Singaporeans Only
• Diploma in Nursing
• Enrolled with Singapore Nursing Board
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• Relevant experience in Orthopedic
• Experience in Private specialist clinic setting
• Familiar with insurance claim procedure
• Office hour
• Alternate Saturday

Check out Aber Care Website for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Summary:

Ready to build our followers and fuel our brand's growth? We're seeking a passionate and adaptable Digital Marketing Specialist to join our dynamic team.

You'll be a strategic thinker who thrives in a fast-paced environment, using your diverse digital marketing skills to connect with our audience, build engaged followers, and drive measurable results.

Responsibilities:

• Develop and execute comprehensive digital marketing strategies, including media buying, social media management, content marketing, and conversion optimisation.
• Craft compelling content that resonates with target audiences and drives engagement across various platforms.
• Manage social media presence, creating engaging posts, monitoring performance, and analysing audience growth & engagement metrics.
• Plan and execute paid advertising campaigns across platforms like Google Ads and Facebook Ads, optimising plans & budgets for follower growth and engagement.
• Analyze campaign data, identify insights, and recommend actionable strategies for improvement.
• Collaborate with internal teams (design, content creation, sales) to ensure seamless campaign execution.
• Stay informed about the latest digital marketing trends, algorithms and technologies, proactively suggesting strategies for implementation.

Requirements:

• 2+ years of experience in a digital marketing role, with demonstrated success in at least two of the following areas: Media buying (PPC, Programmatic), Content marketing, Social media management
• Proficiency in various digital marketing tools and platforms (e.g., Google Analytics, Facebook Ads Manager, LinkedIn Campaign Manager, social media analytics platforms etc.)
• Excellent written and verbal communication skills, with the ability to create engaging content and present data-driven insights.
• Strong analytical and problem-solving skills, with the ability to identify trends and optimize campaigns for performance.
• A proactive and self-motivated individual with a passion for learning and innovation.
• Ability to work independently and manage multiple projects simultaneously.
• Candidates with demonstrated success in leading and managing teams & campaigns may be considered for senior or lead roles.

We are seeking a Technical Solutions Specialist (Marine Communications) to join our team and provide exceptional technical support and customer solutions in our Maritime telecommunication solutions provided to the commercial marine and offshore vessels. In this hybrid role, you will combine your technical expertise with your customer-centric approach to ensure a seamless experience for our marine customers. As a Technical Solutions Specialist, your responsibilities will include:

• Working with customers to understand their networking requirements and propose network design and equipment to meet the requirements.
• Engaging with customers to understand their technical issues, inquiries, and requirements.
• Troubleshooting and resolving complex technical problems by utilizing your in-depth marine telecommunications knowledge and analytical skills.
• Providing step-by-step guidance and clear instructions to customers on how to resolve technical issues independently or with remote assistance.
• Collaborating with members of cross-functional teams, including service engineers, product managers, and customer service executives, to escalate and resolve issues that require deeper technical expertise.
• Documenting customer interactions, including the details of technical issues, troubleshooting steps taken, and resolutions provided, in a clear and concise manner.
• Building and maintaining strong relationships with customers, ensuring their satisfaction, and proactively identifying opportunities for improvement.
• Managing customer expectations, setting realistic timelines for issue resolution, and following up to ensure successful outcomes.
• Involving in the planning and assigning standby shift duties for network support team, as well as performing shift duties as required.
• Any other ad hoc tasks required for business needs.

Qualifications:

• Diploma in Information Systems, any relevant field or equivalent practical experience.
• Proven experience in a technical support role, preferably in a customer-facing capacity.
• Strong technical aptitude and ability to quickly learn and understand on systems in the Marine IT networks (LAN setup, switches and routers settings, firewall settings etc)
• Excellent problem-solving skills, with the ability to analyze and resolve technical issues efficiently.
• Outstanding communication and interpersonal skills, with the ability to explain technical concepts to non-technical customers in a clear and concise manner.
• Customer-focused mindset and a passion for delivering exceptional customer experiences.
• Ability to work independently, prioritize tasks effectively, and handle multiple customer inquiries simultaneously.
• Experience with CRM systems, ticketing systems, and remote support tools is preferred.

Function and Duties

-> Secretariat support

• Provide secretarial and administrative support to the Senior Directors within the organization.
• Organize business travel including reservation of hotel accommodation, ticketing, travel documents application etc. for the Senior Directors and their staff, as well as for overseas visitors.
• Preparation and submission of travel expense reports for the Senior Directors.
• Organize meetings, workshops, conferences by providing logistics supports such as inspection of venue, invitation, coordinate agenda, confirmation of participants attendance, hotel reservations, transport etc.
• Organize and maintain an up-to-date filing system.
• Coordinate Company townhall sessions and assist to organize company events/functions.
• Provide secretarial support for company management meetings

-> Handle day-to-day administrative and front desk reception duties including:

• Attending to visitors;
• Phone calls;
• Booking appointments/meeting rooms;
• Stocking the pantry;
• Sorting/ filing documents;
• Data entry;
• Arranging couriers for mail;
• Maintain safe, neat and tidy office/pantry areas etc.

-> Responsible for office and operations admin-related tasks including:

• Sourcing & purchasing of corporate name cards, gifts, printing material, stationery, and office pantry provisions etc.;

-> Supporting HR department with updating training courses calendar, sending of gifts/wreaths and organizing of HR related activities.
-> Any other administrative tasks assigned.

Qualifications and Technical Job Requirements

• Minimum Diploma preferably in Business Studies/Management or a relevant discipline.
• At least 5 years of relevant reception / administrative support experience in a corporate setting.
• Ability to multi-task and work independently with attention to detail.
• Excellent organizational and time management skills.
• Possess PC skills with MS Excel/Word/PowerPoint, Outlook and calendar management.
• Good Communication and Interpersonal skills.
• A passion to learn, grow and be involved.
• Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent.
• Flexible Work Arrangements will be limited due to a number of office responsibilities.

Success Criteria for Position

• Desire to grow and advance in the role and unafraid to shoulder more responsibility.
• Open to learn, take part in company initiatives and also surface creative employee engagement programmes.
• Meticulous and creative.

Responsibilities:

• Assist with long-term sustainability goals.
• Manage all components of a sustainable supply chain (Green supply chain, transparent supply chain, circular supply chain)
• Provide guidance and support to departments within the organization to integrate sustainability practices into their daily operations.
• Conduct sustainability training and awareness programs for employees to promote a culture of sustainability within the organization.
• Collaborate with cross-functional teams to identify and implement sustainable solutions in areas such as energy efficiency, waste management, and supply chain optimization.
• Focus on the three Ps of sustainability (profit), focusing on such issues as cost, quality, delivery, and technology, and the second and third Ps (people and the planet)
• Conduct thorough environmental assessments and audits to identify areas for improvement and implement best practices.

Requirements:

• Min bachelor’s degree in sustainability, environmental science, or similar education background relevant to Sustainability or Environmental Science and/or possess min 3 years’ experience in working in the field of sustainnability.
• Good knowledge of sustainability concept & principles
• Familiarity with Environmental Management System (ISO 14001), Sustainable Procurement (ISO 20400), SMETA and Ecovadis would be advantageous.
• Exceptional analytical skills and experience in using data visualization tools.
• Proficient in Microsoft Office tools
• Good communicator with ability to influence multiple cross-functional stakeholders and able to work in a diverse and fast-paced environment.
• Embraces ambiguity and strives for continuous progress and improvement.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Responsibilities:

• Efficiently handle diary management, encompassing the arrangement of both internal and external meetings.
• Coordinate the onboarding and offboarding processes seamlessly.
• Offer comprehensive support by managing application access requests, securing necessary approvals for business activities.
• Document client meetings in Compass, register events in the Global Event Management System, and create roadshows for business travelers.
• Compile supporting documents for Travel and Expenses reimbursement reports and ensure timely follow-up actions.
• Book and organize all essential arrangements and documents for business travel.
• Effectively oversee office supplies management.
• Provide timely ad hoc administrative support as needed.

Requirements:

• Open to Junior candidates with at least 2 years of relevant experience
• Strong experience in Calendar Management, exposure in different time zones is a plus.
• Proven experience in travel management, and expenses.
• Proficiency in Microsoft Office tools (Outlook, Word, Teams, PowerPoint, Excel).
• Solid knowledge of office management in terms of systems and supply.
• Must be discrete and maintain confidentiality.
• Outstanding organizational skills.
• Proactive, flexible, and eager-to-learn individual.

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

The Grab Support tech team is a passionate team responsible for the user support experience at scale. We make an impact by empowering our internal users to serve consumers and partners across the region. Our team is made up of cross-functional team members across product, engineering, design, data science, analytics, and business.

Get to know the Role

We are looking for experienced individuals who are user-centric and data-driven, able to think holistically and creatively, communicate well, and are great team players. We like creative hustlers, people who can think outside the box, influence, and get stuff done even if it seems impossible. We work fast, push the boundaries, and try new things. Sometimes they don’t work, so we embrace learning from failures and a culture of lifelong learning.

The Day-to-Day Activities

• Independently designing products with excellent quality across problem space teams and on strategic initiatives that focuses on user experience of grab support and agent platforms.
• Go to the ground with users and agents to directly understand the pain points and opportunities to inform the product strategy and iteration decision.
• Work with the product, engineering and data team to provide the best support experience that is beneficial for the whole ecosystem.
• Work with other project stakeholders to deliver the information architecture, user journey map & wireframe flow.
• Work with other designers, content writers, UX researchers to convert the wireframes into high-fidelity user interfaces.
• Plan and contribute to design validation, such as through usability testing and experiments, with a strong ability to define the right MVP scope.
• Conduct desk check of user interface during engineering development phase to ensure high quality implementation.
• Conduct & facilitate requirements, design, implementation reviews and critiques of other people’s work to create achievable, measurable & impactful goals.
• Research and analyze industry UX/UI trends and competitor experiences & strategies in Support Platform, including the latest technology in AI and Chatbot.
• Regular review of usage quantitative data from analytics to be triangulated with the qualitative insights that will drive the right decision.

The Nice-to-Haves

• Online portfolio with a range of interactive samples in Help Center, User Experience of Support or Agent Platforms.
• Minimum of 5 years of direct experience in product design, mainly in the domain customer support or agent platform.
• Excellent understanding of UX design for the web, mobile, or touch devices, including some internal tools.
• Good eye for visual design & hands-on experience in user interface design.
• Experience with current and relevant design tools like Figma & ProtoPie.
• Ability to prototype and demonstrate design concepts to extended stakeholders.
• Ability to plan and lead design workshops independently with multiple parties by utilizing best practices methodology in problem solving.
• Ability to test (such as concepts or usability testing) and iterate the design with strong on to the ground insights fromusers.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

Job Details:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Job Requirements:

· Good Knowledge of Corporate Products (Cash Management & Electronic Banking)

· Proficient in MS Office applications

· Good in Problem solving, investigate and analysis skills.

· Good listening and communication skills with confidence in speaking to corporate clients

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Position Type: Contract Deputed to Client | Work Location: Central - 6 Shenton Way, OUE Downtown 1

Required skills:

• Experience working as Tier 1 level application support function.
• Minimum 5 years of experience in supporting applications using: J2EE, JSON, REST API, XML, Spring, Ruby, Oracle, Postgres databases, SQL, Apache and Tomcat web servers, Bash and Shell script Linux scripting, Kubernetes and AWS cloud setup, OpenSSL.

Description

• Serve as a first line of technical support.
• Provide standby emergency response & support for system down/critical incidents.
• Perform product configuration based on customer requirements including attending to customer service & change requests.
• Change or fine-tune system related parameters.
• Perform problem analysis and implement corrective and preventive measures to prevent recurrence.
• Provide technical solutions & best practices.
• Interact with internal departments (development, cloud, etc.) and customer.
• Provide online and/or on-site assistance and training to customers.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

Be the difference

If making a difference matters to you, then you matter to us.

We're looking for a Field Marketing Specialist, APAC for Corporate Performance & ESG Division. You will report to the International Marketing Manager.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements, working from home 2-3 days per week). #LI-Hybrid

WHAT WE OFFER

• Great compensation package
• Medical Insurance and Dental benefit for employee and family
• Flexible working hours to improve work life balance
• Learning and Development Program
• Paid Leave and volunteer leave
• Wellness Programme

ABOUT THE ROLE

Collaborate closely with the senior managers of APAC marketing and Sales to develop and execute quarterly and annual marketing plans for target markets, ensuring regional strategy complements and supports global marketing objectives and sales targets.

• Develop and execute a field marketing plan in line with overall business objectives for the APAC region.
• Conduct in-depth market research to comprehend regional trends and competitive landscapes, shaping targeted marketing campaigns.
• Implement comprehensive ABM campaigns, covering emails, nurturing, webinars, events, landing pages, and digital advertising, to drive lead generation and support sales efforts.
• Collaborate closely with the content and product marketing team to craft compelling and personalized materials, ensuring messaging resonates with the target audience.
• Foster seamless alignment between marketing and sales efforts by working closely with local sales teams, channel partners, and other stakeholders.
• Monitor and analyze key performance indicators (KPIs) to measure the success of marketing initiatives, continuously optimizing strategies for improvement.

ABOUT YOU

• Bachelor’s degree in Marketing, Communications, Business, Advertising or a related field of study preferred, or equivalent experience.
• 2+ years experience with marketing automation platforms and CRM (i.e Marketo, Salesforce ets...)
• Strong English communication skills
• Excellent project management and organizational skills.
• Demonstrated ability to collaborate across teams and influence stakeholders.
• Results-driven mindset with a focus on achieving measurable outcomes.
• Willingness to travel within the APAC region as needed.

ABOUT US

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

JD

· Manage PO and SO: including releasing orders, liaise with Supplier /Contract Manufacturer on order commit/delivery, reschedule/cancellation, rebalancing, shutgate, buyahead and critical parts.

All commits and changes needs to be updated in SAP accordingly

· Check the new orders & hub orders & hub pulls transmitted by the Contract Manufacturer daily via a report downloaded from the system or email communication

· Create and complete in SAP. The information is provided by Client in a form of a data matrix in an excel spreadsheet.

· Coordinate with GCM/Supplier/Contract Manufacturer in resolving pricing and shipment discrepancy [if any]

· Perform order book reconciliation and send email to Supplier & Contract Manufacturer and post to BOX

· Perform price refresh for purchase order on monthly basis

· Buy/Sell Part number set up in SSA tool and SAP MDT

· Verify & update the sales order sell price in the system before forwarding shipment documents to logistics for processing

· Update the Dates of Supplies in the shipment documents to Logistics for processing

· Liaise with Freight Forwarders to arrange shipment delivery from Suppliers to Customers

· Maintain accurate and auditable records/database/documentation in centralize file

· Perform SOX testing

· Reports: Generate and publish all Operations [KPI] and Inventory reports into BOX (List of reports : WMS, Inventory, Uncommit, Handsfree, FBL1, Shutgate, GR/IR mismatch, shipment, DCF, GAP, OTD, OTA, measurement review report, price change report)

· Any other tasks requested by manager

· 90% of the orders are automated, 10% are manual orders (for fully manual, completion of order is about 10min, if partially manual, completion is 5min)

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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