• 5 days, Jurong, Transport provided
• 4 months contract, (Jan 24 till Apr 24),
• Basic salary: $3500 - $3700
• Able to start within short notice

Responsibilities:

• Manage recruitment cycle from posting advertisement to onboarding.
• Plan and execute orientation for new hires.
• Provide support for employment contract renewal and work pass administration.
• Facilitate exit clearance and interview for Resignees.
• Administer employees’ benefits.
• Any ad hoc duties as required.

Requirements:

• Familiar with computer & SAP
• Strong written & interpersonal skills
• Proactive individual with good planning & organizational skills

Interested applicants, please send your resume to [email protected]

Job Description

• Marine & Offshore industry
• Basic $2500 - $3500
• 5 days (8.30am – 6.00pm)
• Location: Penjuru Lane
• 2 ways transport from Jurong East, CCK, Serangoon, Bishan

Responsibilities

• Responsible for full spectrum of purchasing process (sourcing, quotation enquiry, price negotiation, placement of orders and delivery arrangement).
• Data Entry of Purchase Orders (PO).
• Maintain accurate records of procurement activities, including contracts, purchase orders, and supplier performance.
• Sourcing suppliers and purchase electrical equipment, spare parts, and other electronic components.
• Ensure timely delivery of materials and services.
• Manage inventory levels to ensure adequate supply without excessive stockpiling and conduct stock take.
• Identify and implement opportunities for cost savings and process improvement in the procurement function.

Qualifications

• Min Diploma in business/ supply chain management or other related field.
• At least 1 year of experience in procurement/ purchasing.
• Knowledge with electrical will be an added advantage.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Job Descriptions:

• Involved in the full spectrum of Account Payable functions.
• Perform day to day verification and recording of accounts payable data.
• Supervise the work of the AP assistants.
• Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted into the system.
• Review all invoices, billings and receipts.
• Monitor the ageing report and follow up promptly.
• Assist in audit and other tasks that are related to finance.
• Perform any others tasks that may be assigned to you from time to time by the Company

Job Requirements:

• Minimum Diploma in Accountancy with at least 2 years (Finance Executive) of relevant working experience
  Possess good interpersonal and communication skills, outgoing personality that enjoys working with people
• Matured personality with initiative and self-motivated
• A team player with strong sense of commitment and urgency to handle high volume of work in a fast-paced environment
• Meticulous, analytical and have a positive work attitude
• Proficient in MS Office applications, especially Excel

Responsibilities

To effectively manage the Marketing functions of assigned brands:

• Responsible for developing and executing marketing strategies and campaigns to achieve business objectives
• Leverage digital marketing media like social media (Tiktok, Instagram, Meta), websites and emails
• Liaising with various stakeholders like Sales, Ecommerce, Category, Creative & Design
• Copywriting and proofreading of marketing content in bilingual
• Optimize marketing spend and generate weekly reports
• Handle any ad-hoc marketing projects as assigned by RO

Requirements

• Degree in Marketing, Business or relevant studies
• Minimum 2 years of relevant marketing experience for B2C
• Hands-on knowledge of social media, WordPress, Google Ads, is preferred
• Excellent interpersonal and communication skills
• Creative, flexible with an eye for details

About us(About SLB)

We are a global technology company, driving energy innovation for a balanced planet.​

Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

SYSTEM ENGINEER

Roles and Responsibilities:

• The Test Engineer role in Q&T Facility is responsible for running tests for manufacturing and new product development teams in the center. The person needs to work closely with the test requestors to understand the testing requirements, test regime, conduct gap analysis, create, and execute a plan for completing tests in the facility. The role requires understanding of complex flow loops, auxiliary equipment’s such as pumps, motors, heaters, heat exchangers, compressors, and related power equipment’s such as switch gears, feeders, UPS, drives, transformers. Ability to understand the interfaces, cause, and effect and to act with agility in a safe manner in a very complex environment is a must.
• Experience and Competencies:
• Familiarity with reviewing inter-disciplinary drawings like GA, P&ID, Equipment Layout, piping codes
• Experience with flow loop and related auxiliary systems like Oil heaters, heat exchangers, cooling towers, gas booster systems, charge pumps, dynos are preferred
• Should possess adequate knowledge of risk assessment tools and proven experience of participating in HAZID/HAZOP/FMECA reviews
• Adept at managing vendors/contractors during construction, maintenance and upgrading works
• Knowledge and experience in programming and troubleshooting PLC logic design, implementation of SCADA projects, hands on experience in implementing and troubleshooting communication issues on Modbus ( TCP,RTU) and Profibus would be a plus
• Understand the theory and application of predictive maintenance technologies
• Very good documentation skills

Related Job functions:

1. QHSE Responsibility: Comply with Schlumberger QHSE (Quality, Health, Safety, Environment) policies and Standards; Comply with government laws and regulations on Quality, Health, Safety, and Environment.
2. Accountable for adhering to company policies, standards, procedures, and work instructions within area of activity.
3. Eye for details, an attitude and mindset to keep safety as the priority
4. Ability to work independently or as part of a team
5. Ability to adapt to new situations
6. Initiative and drive towards problem solving
7. Actively looking for improvement opportunities in day-to-day business processes
8. In addition to or in lieu of those described above, any duties are subject to change at any time, according to the needs of the company.

Qualifications and Experience:

Education: Degree in Engineering

Experience: 2 to 5 years of related experience

Basic electrical safety knowledge

Good communication skills, fluency in English (spoken and written) is required

Job Info:

• Salary: Basic up to $3500 + Transport Allowance $100 + Shift Allowance $100 + AWS + VB
• Working Hour: 5.5 Days (Alt Sat);

1st shift: Monday to Friday (9am to 6pm; Saturday: 9am to 1pm)
2nd shift: Mon to Fri (1pm to 10pm; Sat: 1pm to 5pm)
3rd shift: Monday to Friday (3pm to 12am; Sat: 3pm to 7pm)

• Location: Changi Cargo Megaplex

Job Scope:

• Prepare essential documentation including Mawb, Hawb, Manifest, and COO
• Perform cargo labeling tasks
• Record cost and revenue data within the Kewill system
• Establish connections for customer EDI integration, if needed, in the Kewill system
• Provide customers with flight information and Proof of Delivery (POD) for Door-to-Door shipments
• Send pre-alert emails to destination stations as necessary
• Post pre-alerts from the Kewill system to respective destination stations
• Coordinate with destination stations to secure POD for Door-to-Door shipments
• Update mandatory milestones within the Kewill track and trace system
• Occasionally, assist with the lifting and shifting of cartons for cargo labeling
• Inspect physical cargo to determine if any repacking is necessary
• Occasionally, travel to customer locations or alternate work sites
• Follow up with carriers and co-loaders for potential off-loading situations

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

COMPANY DESCRIPTION

As Singapore’s leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.

At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.

If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further.

Grow your career with us today and make a difference.

RESPONSIBILITIES

Decoration and Display

• Understand various size of fish and seafood for packaging
• Check product quality and specification for packaging
• Decorate and display variety of fish and seafood for packaging

Packaging

• Understand various size of packaging tray
• To pack variety of fish and seafood product
• To ensure complying packaging standard

Pricing

• Understand various type of fish and seafood name
• Understand various type of fish and seafood code (PLU)
• Understand to operate auto pricing machine

Distribution

• Prepare delivery basket for distribution
• Prepare and arrange stock for distribution.

Cleaning and Sanitation

• Perform various cleaning action in production area - Washing, Mopping, Sweeping and Cleaning

• Follow disciplinary policies, rules and regulations.
• Able to work in the chilled and frozen condition.
• Service-oriented, team player with ability to read and communicate in simple English
• Attentive to details
• Able to lift a single carton weight of about 12kg without assistance
• Willing to work on weekends and public holidays
• Able to work on 6 days, rotating shifts

Work Hours: 6 days, rotating shifts 

Work Location:

• Upper Thomson Fresh Food Distribution Centre (680 Upper Thomson Rd, Singapore 787103) 
• Will eventually shift to Sunview Rd Fresh Food Distribution Centre (7 Sunview Rd, Singapore 627618)

- Responsible in operating/managing/planning of insurance claim
- Liaise with Workshop Manager on insurance claim repairs
- Handle customer's entire claim process of claim/accident reports
- Drafting of letters and registration of new claims
- Liaise with insurance companies on claims

Requirement:

- Singapore citizen of PR only
- At least 3 years claims handling experience in motor vehicle insurance claims
- Diploma or certificate in general insurance will be a plus

Job Description

Sales and Business Development:

• Identify, target, and engage potential clients and customers.
• Develop and maintain a robust sales pipeline.
• Meet and exceed sales targets and revenue goals.
• Negotiate and close sales deals.
• Provide product knowledge and information to customers.
• Collaborate with the sales team to achieve overall sales objectives.
• Marketing and Promotion:
• Build and maintain strong relationships with existing clients.
• Provide excellent customer service, addressing inquiries and concerns promptly.
• Follow up with clients to ensure satisfaction and gather feedback.
• Anticipate and meet customer needs, providing tailored solutions.
• Sales Reporting and Analysis:
• Maintain accurate and up-to-date sales record.
• Prepare regular sales reports and forecasts.
• Analyze sales data to identify trends and areas for improvement.
• Use data-driven insights to refine marketing and sales strategies.

Qualifications:

• Proven experience in sales and marketing, with a successful track record.
• Strong communication and interpersonal skills.
• Excellent negotiation and presentation skills.
• Familiarity with marketing tools and software.
• Results-oriented and self-motivated.
• Knowledge of the Singaporean market and business environment is a plus.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career growth and development.
• Team-oriented and collaborative work environment

For consideration, kindly submit your CV by clicking “APPLY NOW”

Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R23118077 | Spencer Lee

Key Responsibilities:

• Assist to manage / supervise the work of subordinate staff to provide microbiological and biological testing services to ensure successful performance and timely delivery of the study results
• Develop and validate new test methodologies
• Review test data and prepare test reports
• Handle enquiries and quotation as well as interface with customers on sample submissions, job status, technical matters
• Ensure compliance with laboratory quality management (ISO 17025, OECD GLP and GMP) and safety guidelines
• Ensure staff competency for the testing services
• Review and develop SOP
• Perform CAPA for non-conformance in laboratory
• Oversee the proper upkeep and maintenance of test equipment and instruments

Key Requirements:

• Minimum a Degree in Microbiology, Biological Sciences or related disciplines
• Preferably 3-5 years of work experience in Microbiological Testing laboratories
• Familiarity with ISO 17025 quality management system and OECD GLP & GMP quality system would be advantageous
• Results and service-oriented individual who possesses initiative and good communication skills
• A proactive team player but with the ability to work independently in challenging projects and timelines
• Enthusiastic and resourceful with a "can-do" attitude

Job Summary:

· Salary details: Up to 3.5k

Working time: 7.45am to 5.18pm (normal day Mon – Fri)

· Location of work: Tuas Crescent

· Key Company Benefits: AWS, VB, Flexi Leave

Job Responsibilities:

1. Create and Maintain Production schedules to ensure company goals are achieved and that deadlines are met.

2. Managing multiple simultaneous production schedules.

3. Collaborate with other departments, include purchasing, engineering and logistics, to work on outsourcing cost, equipment maintenance schedule and delivery arrangement.

4. Optimizing production workflow and performance.

5. Liaise with External vendor on any outsource jobs, monitor jobs ensure it met the required

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

- Handle export sales and cold calling

- Handle all import and export requirement

- Arranging for shipment, documents related to export

- Assist in processing and follow-up on export shipment

- have experience in export field and documents including shipping documents, regulations,etc

5.5 days work week

alt sat

Tuas- company transport in West.

- Handling Shipping documents (Import & Export)

- Handling of paper work submission to customers,etc

- Follow up with enquiry and shipment booking

- Familiar with export & shipping documents

- Good with computer

- Experience with shipping documents

5.5 days alt sat work week

Company transport : lakeside mrt

Job Description

• Prepare delivery orders, packing list and invoices to ensure a smooth delivery.
• Maintain contact with delivery drivers and to report any breakdown to supervisor for contingency plan.
• Assist to plan and coordinate delivery schedules of drivers.
• Perform data entry and maintain department records.
• Establish and maintain a good filing system of documents.
• Assist in the warehousing functions.
• Housekeep and ensure returned inventory are in clean and mint condition.

Requirements

• ‘O’ Levels.
• Prior working experience in a catering company.
• Proficient in Microsoft Office.
• Independent and self-motivated individual with positive attitude.
• Able to work under pressure and a good team player.
• Able to work in a fast-paced environment.
• Able to work on weekends & public holidays.
• Willing to work long hours especially during festive seasons.
• Willing to work in a warehouse environment.

Responsibilities

· Be current and knowledgeable in HR legislations, Employment Act and Employment of Foreign Manpower Act.

· To administer compliance, control and educate stakeholders on HR policies and legislations.

· Support in manpower planning.

· Administer, collate, tabulate data and manage target setting and performance appraisal alongside with functional heads.

· Support Employee Relations initiative to foster team cohesion, teamwork and productivity.

· Manage on-boarding program and off-boarding program.

· Demonstrated experience in Payroll.

· Engage in dormitory Planning to optimize dormitory occupancy for operational efficiency and cost effectiveness.

· Investigate and resolve disciplinary issues and grievances.

· Define and maintain current and accurate data for compliance and operation efficiency.

· Prepare essential documents and letters.

· Tabulate and generate relevant reports for management and relevant authorities for decision making.

· Process Annual Leave, Home Leave and etc.

· Support the implementation of change initiatives and projects to advance HR best practices from time to time.

Knowledge, Skills and Abilities Required

· Diploma/Degree

· Minimum of 3 years of relevant experience in human resource management

· Excellent interpersonal and people management skills

· Effective in both verbal and written communication

*Salary range will be shared if candidates are shortlisted

We pride ourselves as an equal opportunity employer and adopt fair employment practices wherever we operate. All information received will be kept strictly confidential and used only for employment-related purpose. We regret that only shortlisted candidates will be notified.

Job Description:

The duties of the Property Executive shall include but not limited to the following:

a) Supervise workers on maintenance matters, service facilities, conservancy work and others.

b) Manage the day-to-day permit to work system;

c) manage emergency and ad-hoc repairs, breakdowns, and troubleshooting. Provide technical support and attendance where necessary and act as an authorised person. Manage and act as the co-ordination point between the Main Contractor and the client;

d) manage customer service-related issues, ensure proper response and action items with customers (any tenants or members of public) are closed in a timely and professional manner;

e) Co-ordinate, manage and monitor all corrective and preventive maintenance programmes.

f) Attend to complaints and feedback from tenants.

g) Investigate and report tenancy infringements by tenants.

h) Assist in all surveys required by the client.

i) Attend to any other matter as assigned from time to time.

Job Requirements

· Minimum Diploma in Building or Facilities disciplines from a recognised tertiary establishment (with M&E background is preferred)

· At least three (3) years of relevant working experience.

· Able to commit to staggering shift work (44 hours per week).

Site Reliability Engineers (SREs) are responsible for keeping all cloud platform services and other cloud solutions running smoothly. You will be a key contributor on a dynamic team, expand your skillset and become an expert in the most popular cloud software development strategies for dormakaba. We are looking for an independent, self-motivated, and innovative professional to implement industry best practices in a true cloud.

• Leading and contributing to designs for issues, epics, and Objectives & Key Results (OKR)
• Contributing to the Handbooks, create and update runbooks and general documentation, and write blog posts
• Completing Root Cause Analysis (RCA) investigations and lead post-mortem discussions

Qualifications & Requirements

• Bachelor’s degree in Computer Science, Engineering
• Minimum of 3 years experience in a similar position
• Thorough understanding of a cloud CI/CD release process using Jenkins and IAC using Terraform
• Working Knowledge of AWS serverless technologies, services, or infrastructure architecture
• Ability to perform cloud resources provisioning and configuration through CLI/API
• Experience with monitoring and instrumentation: implement metrics using tools like Prometheus, Grafana, Datadog, Kibana and related system
• Experience with Docker container related technologies like Kubernetes, EKS, ECS and Fargate
• Working experience in a variety of languages: Shell, Python, Node.js and others
• Part of the Cloud Operation on an on-call rotation to respond to service impacting incidents

Job Tasks :

• Design and implement cloud-native serverless architectures using AWS cloud setups that will allow business requirements to be met with a minimal time to market.
• Collaborate with the Product Owner, Developers and other Architects to create and refine user stories and acceptance criteria.
• Gathering early non-functional requirements and evaluating functional requirements captured from the business.
• Designing an architectural solution and delivering detailed architectural blueprints.
• Subscribe to a DevOps culture within multidisciplinary teams focused on fully automated CI/CD environments
• Develop and maintain highly scalable, highly available and secure cloud platform, perform activities including conceptual and logical modeling and design implementations using design and coding best practices.
• Conducting research, design, prototyping and other exploration activities. Evaluate new cloud technologies to determine suitability for inclusion in the solution architecture including implementation of POCs.
• Understand physical devices concepts and constraints. Collaborate with embedded software / hardware team to build comprehensive solutions

Requirements :

• BsC in Computer Science or similar
• Strong working knowledge of cloud PaaS architecture: preferably AWS and SaaS implementations
• AWS knowledge and 2+ years of experience in development:
• NoSQL database
• Lambdas
• API Gateway
• IoT
• 1+ years of Javascript/Typescript and Node js development
• Experience managing/maintaining software in production
• Knowledge of embedded software

Responsibilities

• Translate requirements and user wish lists into development components design documents in line with products and solution roadmaps
• Translate design documents into actual code and solution developments that have good functionality and of high quality
• Respond to changes in initial requirements and work in an agile manner to deliver iterative features
• Ensure that codes developed are tested, maintained and documented

Requirements

• Bachelors or Master in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent
• Proven experience as a Full Stack Developer or similar role
• Strong proficiency with JavaScript
• In depth knowledge of Node.js
• Familiarity with microservices , serverless architectures
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React)
• Proficient understanding of code versioning tools, such as Git
• Strong knowledge and experience in AWS cloud development, including but not limited to Lambda, API Gateway, IoT, Cognito, DynamoDB
• Knowledge of Linux, shell scripting
• Familiarity with relational and non-relational database technologies like MySQL, MongoDB, etc.
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind

Job Responsibilities

3.1 Daily visits to assigned retail outlets and various locations as necessary.

3.2 Work closely with retailer/store personnel to ensure on-shelf stock replenishment.

3.3 Collaborate with marketing team to set up promotional displays.

3.4 Provide regular reports on sales performance, stock level and any issues or opportunities identified.

3.5 Monitor and report on the competitive environment of our products.

3.6 Assist in food sampling and in-store activations where needed.

3.7 Any other ad-hoc duties as required.

3.8 Experience in Supermarket Retail

Roles & Responsibilities

Job Description:

-To proactively research on the internet, industry directories, newspaper, personal contacts to obtain potential client leads to follow up with cold calling, electronic emails, and appointment setting, attending major targeted events where potential clients are attending/exhibiting.

-To ensure new client revenue growth, growing revenue with current client, upsell additional business products/services.

- To drive profit by selling products/service types with the agreed minimum targeted gross profit margins.

- To sell new products/services in accordance with the Company strategy and direction.

- To act with integrity to help create a delighted customer experience and develop the Company’s recognition.

- To manage and update the inventory system and perform regular inventory checks.

- To work with operations team to manage the flow of goods or services to clients.

- To prepare and deliver appropriate presentations on products/services and coordinate with the Service Team to ensure the availability of stock for sales and demonstrations.

- To issue quotations, purchase orders and invoices to clients and prepare meeting minutes. To organize documents and paperwork and maintain a proper filing system.

- Five-day work week, Medical & Dental insurance.

- A fast-growing company

-Any other duties as assigned by the management.

Primary Objectives of Position:

Ensure products are in compliance with regulatory requirements and provide technical support to stakeholders pertaining to regulatory affairs.

Major Responsibilities:

1. Monitor, update and maintain global food additives / flavouring related legislatons and regulatory requirements.
2. Maintain & support and liaise with certification bodies in the renewal and new applications of products or raw materials religious certifications such as Halal & Kosher Certificates.
3. Provide assistance regulatory compliance audit actitivites.
4. Provide technical support pertaining to regulatory affairs:

• Advise internal stakeholders on the compliance and suitability in accordance with food / additive/ flavouring legislations on day-to-day enquiries/ new projects
• Analyse and update the suitability of new ingredients introduced for projects.
• Manage and provide support to internal/ external stakeholders on products’ technical enquiries/questionnaires/ forms through online portal or emails.
• Administer the provision of products’ declarations and questionnaires in accordance with company policies and best practices.

Required Skills:

• Degree/Diploma in Food Science / Food Technology, Chemistry or equivalent
• Meticulous, detailed and organized
• Well verse in Microsoft environment (MS Office – Word, Excel, PowerPoint, 365 etc.)
• Good understanding of the global framework of Food Laws & Regulations
• Good communication and coordination skills with high attention to details
• Analytical and abreast of new policy changes pertaining to regulatory affairs
• Basic understanding of halal / kosher requirements
• Demonstrated commitment and understanding of food safety and quality principles

Other information:

- Working days is from Monday to Friday, 8:30am - 5:30pm

- Frequent transport services from/to Lakeside MRT and Office

Mask Production Facility

You will be operating, maintaining, troubleshooting and ensuring production lines are operational in an air conditioned cleanroom environment. Electrical or Mechanical Background and Shift work schedule is required.

One meal will be provided in the middle of your shift.

0830 hrs - 2030 hrs shift
2030 hrs - 0830 hrs shift

Interested applicants please Email to apply.

Please indicate the following in

Name:[FULL NAME]

Position Applying For: Mask Production Operator/Electrician/Mechanical
Residential Area: [WHERE U STAY]

Wes Medical Care Manufacturing is an Equal Opportunity Employer – Race / Gender / Disability / Gender Identity / Age

Job Types: Full-time, Contract, Permanent

The Executive, One-Stop is at the forefront of addressing student enquiries through diverse channels including in-person interactions at the counter, emails, and hotline. This dynamic role requires extensive engagement with students and stakeholders to swiftly resolve queries and ensure a seamless experience. The position plays a pivotal role in elevating the overall student experience, fostering a positive and supportive environment.

Responsibilities:

• Handles 2-3 portfolios within the One-Stop including matric card collection, lost and found processes, letter of certification and certificate handover processes.
• Respond to student enquiries through diverse channels including in-person at counter and emails.
• Covers phone duty when required.
• Cultivate positive relationships with students and various stakeholders, ensuring a seamless resolution to student queries.
• Provide exceptional customer service by proactively addressing concerns and offering comprehensive assistance.
• Collaborate with cross-functional teams to enhance overall student satisfaction and contribute to a vibrant campus community.
• Elevate our knowledge base by meticulously updating knowledge articles.
• Upkeep the existing Standard Operating Procedures and proposes revision where required.
• Propose process improvement through streamline or automation.
• Schedule and participate in meetings with different stakeholders
• Ad-hoc projects and tasks assigned.

Requirements:

• Minimally Diploma in any discipline, preferably with prior experience in customer service
• Proficient in Microsoft Office/other software
• Genuine passion for delivering outstanding customer experiences, empathy, and a customer-centric mindset
• Strong analytical and proactive problem-solving skills with a quick decision-making ability
• Strong interpersonal skills for building positive relationships, effective collaboration, and a commitment to a strong teamwork
• Flexibility to adapt to changing priorities, thrive in a dynamic environment, and handle multiple tasks
• Efficient time management skills, prioritization, and meeting deadlines
• Comfortable in navigating digital platforms including customer service software, CRM systems, and other systems used for transaction and operation
• Maintaining a professional demeanor, commitment to confidentiality, and adherence to company policies

• Job function - 70% Admin 30% Customer Support
• Able to commence from Jan/Feb 2024
• Office located at Jurong East (3 mins walk from Jurong East MRT)

Administration - 70%

• Day to day administrative duties.
• Data entry, reporting and invoicing
• Manage calender and schedule of bookings
• Update spreadsheets and prepare monthly reports

Customer Support - 30%

• Answering phone calls and taking appointment bookings and etc
• Responding to Email and Whatsapp inquiries
• Attend to customers’ enquiries, and feedback  via phone calls, emails, and Whatsapp

Job Requirements

• Min GCE A' Level or Diploma in any discipline
• Fluent in English (Conversational and Written)
• Previous admin & coordination experience is an advantage.
• Detailed-oriented and resourceful.
• Possess good organizational skills and time management.
• Customer centric with good communication and interpersonal skills
• Competent in Microsoft Office, particularly in Word and Excel

If interested, please kindly send in your resume to [email protected]