Customer Engagement and Operational Execution:

• Engage in business development with existing and new customers for marine solutions.
• Regularly liaise with customers for new business inquiries, shipment details, and provide quotations and logistics solutions.
• Obtain customer approval for job and shipment confirmations.
• Execute new shipments in collaboration with network offices, ensuring accurate documentation and manifest generation.
• Contribute to process improvement by registering service failures.
• Oversee the execution of all shipments from initial stages to end delivery or on-board delivery.
• Coordinate with overseas offices for shipment booking, schedules, pre-alerts, tracking, delivery dates, and POD collection.
• Identify and report discrepancies in shipment details.
• Upload accurate PODs in the portal.
• Register jobs in the in-house system with accrued revenue/cost.
• Hand over shipment files to the billing or accounting team for final invoicing and documentation.

Administrative Processes and Customer Care:

• Update additional information in portal comment columns for future reference.
• Inquire with network offices for rates and coordinate various shipment executions.
• Ensure daily operational processes for customer care meet both customer and business needs.
• Maintain timely updates of customer records.
• Resolve issues and complaints from key clients effectively.

Responsibilities:

• Develop business strategies to raise customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional duties assigned by the management

Requirements:

• Posses 5 years of management/supervisory experiences
• Able to commit retail hours, weekends and public holiday
• Prefer experiences in setting up new outlet/operations
• Able to commence within short notice/immediate

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

Responsibilities:

• Identify new sales lead, strong hunter ability and able to understand customer requirement.
• Develop and manage a range of IT and IP network enterprise solutions direct to end customer.
• To penetrate and develop in major verticals such as Government, Transportation, Education or Healthcare.
• Collaborate and maintain strong partnership relation with existing customers, vendors/partners as well as corporate business units.

Requirements:

• Solid experience and Sales track record in relevant industry. Specific experience in enterprise network such as wire or wireless, IT Storage and / or Network Security.
• Excellent communication, good interpersonal skill, and effective time management.
• Excellent in presentation, confidence and result driven with high level of integrity/ High attention to detail with strong organization and personal skills.
• A proven self-starter with a strong sense of what need to be done, a highly motivated who is hungry to win, always looking to push your own limit.
• Right candidate is probably a Poly/ degree level with min 3- 5 years professional sales experience in sales/client relations in IP and IT network solutions.
• For those without IT sales experience but with very strong customer relationships in other verticals such as Data Centres, Commercial and/or SME are welcome to apply.

JOB DESCRIPTION & RESPONSIBILITIES

An Assistant project manager/Project coordinator oversees different initiatives or projects of a business, monitors their progress and completion, and ensures that they meet the expectations of the clients.

• Project planning, risk management, and supporting of project coordination.
• Reporting on the schedule progress, project budget, spending and milestone.
• Schedule and take lead of meeting or scrum, recording meeting minutes and follow up.
• Proficiency in Microsoft Office and project management software.
• Multitask, oversee several projects, time management, dependable, good communicator, and able to identify the gaps/issues and fix the gaps/issues.
• PMP certification is a plus.
• Knowledge of IT field is a plus

JOB REQUIREMENTS

• Degree/Diploma holder in Information Technology, Computer Science or related field;
• At least 2 years of experience in Project Management & proficient in MS Project;
• Ability to lead project teams of various sizes and see them through to completion.
• Sound communication and negotiation skills.
• Understanding of formal project management methodologies.

REQUIRED SKILL-SET

• Team player attitude with good inter-personal and client management skills;

· Decisive with the ability to multi-task

· Knowledge of IT Fields such as IT systems, infrastructure, and virtualization is a plus.

· PMP certification is a plus.

· Overseas travelling may be needed and regional experience with SEA countries is a plus.

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

Durapower is 14 years in operations and is company identified by Enterprise Singapore to scale up for growth as well. We have projects in Netherlands, Singapore, Thailand and Southeast Asia regions, production is in China as a manufacturing plant. There is no manufacturing here but we have R&D team here liaising with China as well. Our expansion is also enhanced by the stakes and investment in us through Banpu Next (Banpu Group) which is listed on the Thailand Stock Exchange.

You may refer to the news here: https://en.prnasia.com/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

Keen in joining our team?

Project Manager (Electrical/Site)

Responsibilities

• Set project timeline and keep projects on track.
• Monitor project deliverables and update relevant stakeholders or team members on the project progress.
• Coach and support project team members with tasks you assign them.
• Schedule tasks and co-ordinate with various team members to accomplish project objectives.
• Manage project budget and resource allocation.
• Interact regularly with existing and potential clients to determine needs and develop plans for improving delivery.
• Work cross functionally to solve problems and implement changes where needed.
• Resolve and assist in the resolution of conflicts among different stakeholders.
• Ensure project documents are complete, current, and stored appropriately.
• Master's/Degree or Diploma in Engineering Disciplines with a strong background in site electrical work.
• Demonstrated expertise in Electrical System Interconnection and Technical References.
• Proven track record in project management, including experience in budget control, project scheduling, operation of a fabrication workshop, and conducting feasibility studies for project proposals.
• PMP certification is highly desirable.
• Experience leading and managing teams effectively.
• Excellent interpersonal and communication skills.
• Demonstrated ability to work collaboratively within a team and independently when required.
• Sound engineering background, with a focus on automotive and/or power engineering being a distinct advantage.

Competency Requirement:

• Master's/Degree or Diploma in Engineering Disciplines with a strong background in site electrical work.
• Demonstrated expertise in Electrical System Interconnection and Technical References.
• Proven track record in project management, including experience in budget control, project scheduling, operation of a fabrication workshop, and conducting feasibility studies for project proposals.
• PMP certification is preferred but not a must; in lieu a critical pathway centric approach to project management will take precedence.
• Experience leading and managing teams effectively and robustly.
• Excellent interpersonal and communication skills.
• Demonstrated ability to work collaboratively within a team and independently when required.
• Sound engineering background, with a focus on automotive and/or power engineering being a distinct advantage.

JOB SUMMARY, PRINCIPLE ACCOUNTABILITIES AND RESPONSIBILITIES

• Responsible for market development and trading of Second-hand vessels, New Building and Offshore on the platform, including but not limited to dry bulk carriers, container ships, oil tankers, chemicals, LPG/LNG, yachts, etc.
• Basic the ship resale characteristic and business model, to provide ideas, suggestions for online ship resale process and improve user experience on the platform
• Lead the team to continuously increase the number of used ships for sale on the platform and allow potential buyers to have more option vessels
• Collect and review details of ships, the listed price and shipowner's background, improve the quality of ship information posted online.
• Conduct professional evaluation on the market value of the ships, to provide support for buyers and sellers in decision making process.
• Provide matchmaking services for buyers and sellers to negotiate price and contract terms, and encourage both parties to bridge their differences and reach a deal through online chat system
• Establish business partnership with major global ship financing institutions to provide financing services to shipowners as required
• Arrange ship survey and assist in issuing ship survey report
• Follow-up services related to the delivery of the vessel, including but not limited to the change of vessel class, nationality, repair and alteration, import and export procedures, insurance, crew arrangement, etc., to achieve the smooth delivery of the vessel
• To encourage Buyers to utilize follow-up services through the platform, including bunker, ship provision, spares, crew and other one-stop services
• Provide training, guidance , conduct assessment and other management work for the team members to improve the team effectiveness
• Assisted in formulating SNP marketing strategies , to improve the accuracy of marketing slogan and ensure overall effectiveness of the product promotion campaign
• Other tasks as assigned by management.

JOB SPECIFICATION / REQUIREMENT / COMPETENCY

• Practical operation and management experience in SNP process in a shipping company or Shipbroker company.
• Basic knowledge of Internet e-commerce, keen in IT process, and understand maritime e-commerce.
• Maintain extensive Shipping industry networks and customer resources
• Have a good reputation in the industry, with professional ethics, positive and open minded, good English and Chinese communication skills
• Recognize the fast-paced, goal-oriented corporate culture of Internet companies.

EDUCATION / EXPERIENCE

• Bachelor degree or above, major in maritime/maritime management/shipping/maritime law, etc.
• More than 10 years maritime industry experience, at least 5 years is in Management position.

Please send an updated resume to [email protected] or apply directly if you are keen to apply for this position

We will contact you if you are shortlisted for this position

Responsibilities –

1) Identify new business opportunities, including new markets, new clients, new partnerships

2) Build relationships with new clients, gauging their needs and developing proposals to address these needs

3) Promote the company’s services to prospective clients

4) Participate in collaborative business meetings to update key stakeholders

5) Interact with clients and respond to important inquiries about the company’s products or services

6) Build corporate brand through award submissions and create publicity opportunities through award wins

7) Lead in PR monitoring and measurement including measuring and tracking the value of and return of PR and communication initiatives

8) Ensure the company is communicating the right messaging to attract prospective customers and retain existing roles

9) Keep abreast of new-to-market / commercial market development and initiatives and recommend new ideas / prospects for implementation

10) Provide Management reports and budget forecasts for monthly & quarterly reporting

11) Possess a strong understanding of the company’s product and services, the competition in the industry and positioning

12) Ad hor projects being assigned by your immediate superior

Requirements

1) Bachelor Degree in Construction Management, Civil Engineering, or equivalent

2) Minimum of 10 years of experience in a related industry

3) A strong strategic and business mindset

4) Outstanding communication, interpersonal, and conflict resolutions skills

5) Exceptional executive presence, business acumen and presentation skills

6) Financial management skill with proven ability to manage budgets

7) Team player who values building strong working relationships with stakeholders and colleagues at all levels within the organization and with external parties

Job Title

PURCHASING MANAGER

Occupation

PURCHASING MANAGER

Job Description & Requirements

SHWEIU CYWOEYRHOWCYEHDWBYCR 8C4Y4W86TR C487YR YNFHRRYE7F7E844E7RBYF4HFUEHFTRFBKESFUEIRYFERTB7ERTNNF4C7T7EI6TF743Y6R7829374EY3HWDUHDCSFUYGYRTR IFTEI YFCESYF 8ERFY78B98743602398Q09IEDEKJEUFY478RVB48WRCWRFDEWFEWRFEW.RFEFGREG....................................................................................................

Responsibilities

• Oversee and manage the production line for mobile devices, ensuring that production targets are met and quality standards are upheld.
• Develop and implement production schedules to meet production goals, including staffing and equipment requirements.
• Monitor and improve production processes to increase efficiency and reduce waste.
• Ensure compliance with all health and safety regulations and company policies.
• Manage and train production team members, providing guidance and support as needed.
• Develop and implement procedures to ensure consistent quality standards are met.
• Work with other departments, including engineering and supply chain, to optimize production processes and improve product quality.
• Monitor and report on production metrics, including output, scrap, and downtime.
• Identify and troubleshoot production issues, working with the production team to implement solutions.
• Provide regular updates to management on production progress and issues.

Qualifications

• Diploma in engineering, manufacturing, or a related field.
• At least 3 years of experience in a production supervisory role, preferably in the mobile device industry.
• Strong knowledge of production processes and equipment.
• Excellent communication and leadership skills.
• Strong problem-solving and analytical skills.
• Knowledge of health and safety regulations and company policies.
• Ability to work in a fast-paced environment and manage multiple priorities.

About Novela

Novela is Singapore’s first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & body care, fragrances and makeup.

Novela’s logo is a black quill pen, which is symbolic of a woman’s beauty, elegance and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

Store Manager

We are looking for candidates who thrive in a fast-paced, diverse, and customer-centric store environment. You are a resourceful, driven and service-oriented leader who can multi-task and manage store operations effectively.

Our Store Managers are the key leadership role for our retail team on the ground. You will oversee the end-to-end operations of a store and will be responsible for driving the store's sales performance and service performance. You will engage in innovation and productivity initiatives for the store. To drive seamless customer experience across channels, you will also oversee the order fulfilment processes for customers in the store. On top of daily operational duties, you will also help in cascading and operationalizing headquarters’ directives to the store.

Job Responsibilities:

Achieve sales”

• Manage store's/outlet's sales performance.
• Facilitate implementation of organisation strategies
• Interpret information on sales goals and targets.
• Communicate scheduled sales reports in accordance with organizational standards.
• Facilitate implementation of organisation strategies Document sales transactions.

Deliver service excellence:

• Lead with service vision
• Develop service operations.
• Manage resources to ensure smooth running of store operations.
• Manage in-store service performance.
• Optimise workforce for service excellence.
• Manage partnerships for service excellence.
• Develop a service recovery framework.
• Manage service brand.
• Analyse service quality and customer satisfaction.
• Establish rapport and cultivate relationships with customers.
• Foster service innovation

Deliver operations excellence:

• Manage retail administration.
• Define and allocate staff duties in accordance with operational requirements.
• Control inventory
• Manage and maintain store facilities.
• Develop store security policies and procedures.
• Manage compliance with food and beverage hygiene policies and procedures.
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Monitor merchandising presentation and visual display.
• Maximise utilisation of retail space.
• Promote compliance with corporate governance requirements.

Engage in innovation and productivity initiatives:

• Lead and motivate team to contribute to productivity improvement and innovation.
• Conduct productivity diagnosis to recommend areas of improvement.
• Develop an action plan to implement productivity and innovation initiatives.
• Facilitate implementation of productivity and innovation initiatives.
• Evaluate potential ideas that may contribute to productivity improvement and innovation.
• Develop new products and/or services.

People Management:

• Provide direction and guidance to team leaders.
• Develop team leaders' capabilities.
• Promote workforce diversity.
• Influence team's decision making
• Contribute to recognition of team performance.
• Facilitate learning opportunities among team leaders.
• Coach team leaders

Manage customer order fulfilment:

• Review customer satisfaction
• Manage order processing, fulfilment and returns of customer orders.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• 6 days work per week, off on Sunday.
• 8.30am to 5.30pm.
• Working location - Ubi.

PanelCraft is a fast-growing company that specializes in providing innovative wall panel renovation services. We are looking for an experienced Construction Supervisor to join our team and oversee our construction projects from start to finish.

Responsibilities:

• Oversee construction projects, ensuring that they are completed on time, within budget, and to the required quality standards.
• Supervise and coordinate the work of construction workers and subcontractors.
• Ensure that safety protocols and procedures are followed on construction sites.
• Communicate with project managers and clients to provide updates on project progress and resolve any issues that may arise.
• Prepare and maintain project documentation, including progress reports and project schedules.

Requirements:

• Excellent knowledge of construction materials, methods, and safety protocols.
• Strong leadership and communication skills, with the ability to motivate and manage a team.
• Ability to read and interpret construction drawings and specifications.
• Proficient in project management software and tools.
• Relevant qualifications or certifications in construction management or related fields.

This is an exciting opportunity for an experienced Construction Supervisor to join a dynamic and innovative company and play a key role in delivering high-quality renovation projects. If you are passionate about construction and have a proven track record in project management and supervision, we encourage you to apply for this position.

To apply, please submit your resume and cover letter outlining your relevant experience and qualifications. Only shortlisted candidates will be notified.

Interested candidate, please send in your resume with a recent photograph of yourself to [email protected]

or

Simply fill in your particulars on https://www.passiongadgets.com/careers/leposh-design-job-application-form and we will get back to you shortly if you're shortlisted.

About Us:

Global Alliance Logistics is a freight forwarding company that values innovation, integrity, and a collaborative work environment. We are on the lookout for a talented individual to join our team and take on a dual role as a Finance Manager and HR Manager.

Responsibilities:

Finance Manager:

• Manage financial planning, budgeting, and forecasting processes.
• Oversee financial reporting and analysis.
• Ensure compliance with accounting principles and regulatory requirements.
• Develop and implement financial policies and procedures.

HR Manager:

• Lead the recruitment and onboarding process.
• Develop and implement HR policies and procedures.
• Oversee employee relations and performance management.
• Handle payroll processing and benefits administration.

Requirements:

• Bachelor's degree in Finance, HR, or related field.
• Proven experience in finance and HR roles.
• Strong understanding of financial principles and HR best practices.
• Excellent communication and interpersonal skills.
• Ability to manage multiple responsibilities and deadlines.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• The chance to make a meaningful impact in a growing company.

IT Roles & Responsibilities

• Responsible for managing the day-to-day maintenance and development of our website including content upload, servers, software licenses, and hardware infrastructure.
• Responsible for providing data analysis support, managing cloud drives, coordinating internet subscriptions, purchasing IT equipment, and providing IT Support to all departments and teams within the organisation.
• Any other duties and responsibilities involved within the role as assigned from time to time.

Job Requirements

• Good analytical, interpersonal and communication skills.
• Strong knowledge of web development, server administration, software licensing and hardware infrastructure
• Excellent problem-solving skills

Qualifications

• Diploma in Computer Science/Engineering/Information Technology or equivalent preferred
• Have at least 2 years working experience in IT Management or a similar role.
• Must be reliable and able to work independently.
• With Accounting background will be an added advantage.

• Place Nanyang Drive
• Permanent
• $3,000 to $4,500 monthly

Interested party please email to [email protected]

Senior Project Manager Test Excellence- Responsible for operational decisions in the project, and for driving the major milestone decisions at the project approval body

Job description:

In your new role you will:

• Responsible for operational decisions in the project, and for driving the major milestone decisions at the project approval body
• Work closely with cross functional project teams from various locations, to solve complex problems and identify innovative solutions
• Uses project management tools and methods to structure projects, to control progress, to manage risks, and to manage changes
• Liaisons with internal partners across various functions and regions,e.g. from business division, operations, IT, R&D, etc.
• Manages external partners in the project, specifically sub-contractors, and suppliers of equipment and materials
• Delivers project success in timely manner, with transparency in project status and progress, as foundation of a trusted partnership with project customers and stakeholders

Your profile:

You are best equipped for this task if you have:

• Master's / Bachelor's in Electrical / Electronic Engineering /Material Science with more than 6 years of relevant industry experience,and ideally with Semiconductor Test Technology exposure
• In-depth knowledge in Project Management, with more than 5 years experience leading cross-functional projects of significant complexity in international environment, and preferably with IPMA certification
• Technical knowledge and experience with electronic products and processes along product life circle; experience with electronics industry manufacturing equipment
• Ability to solve complex problems via shaping open mind-set and cooperation in heterogeneous teams; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Strong interpersonal communication and reasoning skills for leading and working in matrix organization of international reach; ability to build long lasting relationships and trusted partnerships
• Willing to travel

Job Description

Who we want

Our inhouse creative marketing team needs you – if you’re able to undertake market research, forecast business trends, understand customer patterns and manage marketing campaigns – based on human data, human insight and human behaviour.

Through creative lens.

What we need

• Creative thinking ability

• Solid analytical skills

• Sound business acumen

• Meticulous attention to detail

• Impeccable aesthetic sense

• Enthusiastic curator of cool

• Natural human collaborator and communicator

• Keen follower of all things online and offline

What we are

The Benjamin Barker Group are not just a chain of menswear stores, a bespoke tailor, an athleisure apparel brand, a Web2-2-Web3 platform bridging art, fashion and culture or a popular dining establishment.

We’re a lifestyle holding company with a human-centric focus on the art of life – from the moment you wake up to the time you head off to bed.

We’re also an equal opportunity workplace with real growth opportunities, attractive staff benefits, equal work/life balance, a strong community vibe and a genuine kampong spirit.

Who you will report to

You will report to the Chief Strategy Officer and work closely with him. You will also collaborate with a team of creative marketing professionals who are designers, thinkers, curators, content creators and workmates for life.

How we hire

Please email our Head of Human Resources with a two-page resume (in bullet point format) and a one-page write-up of what you’ll do if you were Head of Marketing of The Benjamin Barker Group.

We’d love to have a coffee with you if you fit the bill

Sales and Business Development:

• Identify and pursue new or existing business opportunities within the marine industry.
• Establish and maintain robust connections with current clients to ensure customer retention and satisfaction.
• Develop and implement effective sales strategies to meet revenue targets.

Technical Support and Service:

• Offer technical support to clients, addressing inquiries, and suggesting solutions to meet their specific needs.
• Collaborate with the technical team or third parties to ensure the timely and efficient resolution of customer issues.
• Manage the entire process of addressing customer inquiries and resolving issues.
• Supervise the execution of marine service projects, ensuring they are completed on time and within budget.
• Coordinate with internal teams and external partners to deliver high-quality service to clients.

Documentation and Reporting:

• Keep accurate and up-to-date records of sales activities, customer interactions, and project details.
• Ensure the generation of service reports in accordance with services rendered on board vessels or in workshops.
• Ensure service reports and other relevant documentation are endorsed by the end client to their satisfaction.
• Prepare regular reports for management on sales performance and service delivery.

Requirements:

• Preferably hold a Bachelor’s degree/diploma in Marine Engineering, Mechanical Engineering, or a related field.
• Demonstrate proven experience in sales/service within the marine industry, with a strong understanding of marine products and services.
• Possess technical knowledge and proficiency in marine engineering concepts.
• Exhibit excellent communication and interpersonal skills.
• Display the ability to work independently and as part of a team.
• Express a willingness to work/attend calls outside normal working hours.

JOB DESCRIPTION

Responsible for managing sales with existing and new client base. You are expected to be either a farmer or hunter with the ability to sell deep into your accounts and ensure profitability. You have a strong presentation skill and are technical savvy enough to have a meaningful discussion with prospects. You will have no problem communicating at all levels of people with your customers and understanding their needs and pain point. You have a keen sense of strategic selling and would know how to prioritize in order to meet set targets. You are a team player and are expected to work with other team members in pre-sales, delivery and post-sales. You will be the lead and decision maker on managing projects to ensure customer satisfaction in implementation, delivery and post-delivery maintenance.

JOB REQUIREMENTS

• Diploma/Degree in Computer Science/Information Technology/Engineering/Business
• At least 3 years of related IT sales experience in one or more of the sectors in FSI, logistics, manufacturing, Government or Healthcare

REQUIRED SKILL-SET

• Previous sales experience in virtualization and storage infrastructure are preferred
• Previous IT technical experience will be an advantage
• Excellent communication and interpersonal skills
• Results oriented and able to work independently

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

• Expected salary
• Notice period
• Sales portfolio

JOB DESCRIPTION

This role will be working with various client segments such as large enterprises & mid-market and shall bring a strong customer base to the organization. Would be responsible for the acquisition of new customers and maintaining the relationship with the existing customers.

• Achieve/ exceed sales targets
• Develops effective and specific account plans for the assigned territory to ensure revenue/GP target delivery and sustainable growth. Develops relationship in new and existing customers and leverage to drive strategy through organization.
• Establishes strong relationship based on knowledge of customer requirements and commitment to value. Builds strong network and foundation to harvest future business opportunities
• Actively understand each customer’s technology footprint, strategic growth plans, technology strategy landscape.
• Lead accounts, account relationships, prospect profiling, and sales cycles
• Develop and deliver comprehensive business plan to address customers and prospects priorities on Microsoft solutions.
• Follow a disciplined approach to maintaining a rolling pipeline
• Proficient in and bring all Microsoft solutions on offer to bear on sales pursuits
• Advance and close sales opportunities.
• Team player and positively orchestrate resources – deploy appropriate teams to execute winning sales.
• Understand and effectively position Softline against the competition
• Maintain CRM system with accurate customer and pipeline information

JOB REQUIREMENTS

• Diploma/Degree in Computer Science/Information Technology/Engineering/Business
• At least 3 years of related working experience in the related field is required for this position.

REQUIRED SKILL-SET

• Account management experience / Direct Sales in Microsoft, Oracle, VMWare, Citrix and Trend Micro products or related areas in Cloud.
• Experience in solution & consultative sales of IT Infrastructure Solutions
• Excellent understanding of various software products and their licensing policies.
• Excellent presentation skills and communicates clearly in writing;
• Must be target oriented, self-starter and aggressive enough to achieve the defined targets
• Required Skill(s): account management, direct sales, licensing, sales, Microsoft

1. Manage full life cycle of design and testing phases.
2. Develop solution design and lead client throughout implementation and support phases.
3. Assist customers maximize strategic business value from company products to provide them with vision of their end state solution and roadmap.
4. Evaluate customer’s business requirements, needs and objectives and transform same to company processes, solutions and modules being implemented.
5. Analyze and solve complex customer issues related to data and processes.
6. Ensure seamless transition through customer lifecycle working closely with presales, professional services and support teams. Supply ERP functional consulting and education services at customer sites.
7. Lead design activities defining requirements, testing and provide direction to customers and junior consultants.
8. Enhance and update knowledge on domain field practices and related technology.
9. Develop know-how and expertise in domain field products. Perform daily activity reporting against plans and schedules.
10. Engage in project coordinating, team leading and implementing ERP functional consultation.
11. Conducting ERP Training and recruiting the right consultants also in international affiliates.

Job Requirements Candidate must possess at least

Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.

Preferably Junior Executive specialized in IT/Computer - Software or equivalent.

We regret that only shortlisted applicants will be notified.

YOUR ROLE

• Responsible for achieving targets of Ground & Rail Product in line with the Ground, country, regional & global strategy.
• Support country Business Development (BD) organization to provide Ground expertise on opportunities to ensure that customer requirements are fully understood and integrated within solutions.
• Support network sales to launch or extend Ground & Rail business in the country.

WHAT ARE YOU GOING TO DO?

• Identify MNC with local decision/local business opportunities and generate profitable sales in both new and existing accounts that meet and exceed new business revenue goals relating to the portfolio of customers assigned.
• Collaborate with BD and GROUND product country leadership to deliver sales targets (GR growth, NBW) per sub product and geography and ensure communication.
• Support product strategy and growth targets to the BD organization.
• Collaborate with Country & Regional G&R BD Leader to ensure overall coverage in the country.
• Connect with all BD to ensure target accounts and opportunity qualification is aligned with product strategy and priorities and to ensure pipeline and sales activity is aligned with growth targets.
• Support specifically the business development of X-Border & Multimodal product in collaboration with product and aligned with trade-lane priorities.
• Be the Voice of Customer to the operations and escalate critical resolution items that represent a risk to the business within Ground product.
• Conduct regular presentations of GROUND business to customers for prospection and/or market and business update.
• Drive collaborative efforts between country and product leaders within CEVA to meet the needs of customers.
• Prospecting for all potential opportunities (Assign and New Accounts) and delivering compelling solutions, value and pricing
• Develop and expand new accounts that will encompass a strategic roadmap defining multi-year growth, targets by key supply chain
• Ability to work in a matrix organization along with virtual teams & build strong internal relationships with Sponsor/Global/Regional/Sector team leaders as required for the account.
• Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value.
• Conduct regular business review meetings for all customers and drive meeting content to ensure operations, support and execution teams are present to support these reviews.
• Conduct quarterly business review (QBR) meetings including executive sessions for strategic alignment between CEVA and the customer.
• Responsible to communicate all expectations on these review meetings to the operations and support teams for implementation or improvements.
• Develop deep understanding of business streams of each customer and a detailed Relationship Map for each Account designated using CEVA’s CRM system.
• Leverage on Sectors Focused Solutions to penetrate account growth and development (example: Use of case studies and key SMART solutions within CEVA)
• Work with implementation teams on new projects to ensure customer expectations are communicated.
• Work to define all customer reporting requirements with customer (Country/Regional/Global Levels and all KPI (Service Metrics) with customers to be reviewed in business meetings conducted.
• Lead and work with customer to resolve all contractual and commercial decisions in compliance with CEVA policies and terms.
• Accurate and timely update of all customer engagement activities and business development opportunities within C-View.
• Perform other duties as assigned by the line manager.

WHAT ARE WE LOOKING FOR?

• Degree majoring in supply chain / logistics / transportation management / sales and marketing / international business.
• Minimum 3 to 5 years industry experience and business development or managerial and/or customer relationship management experience.
• In-depth knowledge of all air, sea, ground and contract logistics products and services.
• Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
• Ability to understand unique customer supply chain requirements and drive a particular sector focus.
• Strong background in sales and marketing and a proven track record in business development and growth.
• Demonstrated success in managing (KPI’s) Key Performance Indicators.
• Demonstrated success in problem solving through use of data and information metrics and improvement to performance process.
• Proficient in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.
• Experienced in financial management (P&L's, Balance Sheets, forecasting and budgets) to effectuate return on investment.
• Manages complex or emotional customer situations promptly and professionally meeting commitments for service and assistance.
• Maintains stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitates the completion of team goals.
• Good presentation skills.

Responsibilities:

• Leading project planning sessions

• Coordinating staff and internal resources allocation

• Managing project progress and adapt work as required

• Ensuring projects meet deadlines

• Managing relationships with clients and stakeholder

• Vendor management and escalation point for all matters arising from the project

• Oversee all aspects of project, budget, implementation and mantenance

• Designing and signing off on contracts

• Overseeing all incoming and outgoing project documentation

• Participating in tender process i.e. design, submission and review

• Designing risk mitigation plan

• Perform risk assessment and quality management

• Conducting project review and creating detailed reports for executive staff

• Optimising and improving processes and the overall approach where necessary

• Securing growth opportunities and initiating new projects

• Managing large and diverse teams

• Other ad-hoc duties as and when required

Requirements:

• Bachelor's degree in computer science, business, or a related field.
• 2-3 years of project management and related experience.
• Proven ability to solve problems creatively.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.

About DTB

DTB Distribution is a Singapore-based distributor that specializes in omni-channel distribution and marketing of both luxury and consumer beauty and lifestyle brands.

Over the decade, the group has attained strong go-to-marketing expertise across multiple channels - including multi-brand beauty boutiques, perfumeries, department stores, drug stores and online marketplaces.

We invest greatly in a team of marketing talents who are dedicated to brand building, solidified with robust consumer and market knowledge.

Driven by the mission of bringing consumers the finest of beauty and luxury brands from all over the world - across niche, prestige and masstige categories, we have since established a comprehensive portfolio of 15 partner brands such as Filorga, Marvis, Isdin, Embryolisse, Acca Kappa, and growing.

Key Account Manager

The Key Account Manager oversees and manages sales and relationships with the most critical and strategic retail clients. Reporting to the Commercial Director, you will be responsible for achieving and exceeding sales targets by optimising retail client potential. You will also lead and mentor key account executives and collaborate with other departments to deliver solutions that meet the needs and expectations of the clients and the company.

Responsibilities:

• Develop trust relationships with a portfolio of major retail clients to drive business growth.
• Acquire a thorough understanding of key customer needs and requirements and expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Negotiate terms and conditions with clients and ensure mutual satisfaction and loyalty.
• Coordinate and lead teams to execute and deliver projects on time, on budget and quality.
• Monitor and report on the performance and progress of the accounts and projects.
• Identify and pursue new opportunities and leads to expand the client base and increase revenue.
• Stay current on the company’s products and services, the industry trends and the competitive landscape.
• Build long-lasting, mutually beneficial relationships with clients and internal departments to create a better customer experience.
• Research and identify prospective clients and generate leads.
• Measure, track, and analyze key account metrics.
• Develop and manage strategic relationships with key client stakeholders to increase business opportunities for the company.
• Create specific strategies to achieve retail sales targets, initiatives, and standards.
• Analyze the overall business results weekly and monthly to effectively prioritize the appropriate area of focus to maximize results for the brand and the team.
• Motivate, mentor and coach high-performing individual contributors and team players amongst your direct reports.
• Work with the Brand, Creative, Education and Marketing leaders to align all field execution efforts with retailer and brand launches and promotional in-store activations.
• Liaise with the trainer and retail operations team to support beauty advisers in developing their skills and ensuring brand standards, sales objectives, and execution methods are being delivered and achieved.
• Additional duties as assigned by your manager.

Requirements:

• Min. Diploma / Degree in Business, marketing or related field.
• At least 5-7 years of working experience in the sales field in the FMCG industry, with working knowledge of drugstores, beauty speciality and department store environment.
• Solid sales experience with a track record of developing customers and people.
• Strong knowledge of the commercial fundamentals and having a strong customer-centric approach.
• Able to travel.
• Strong analytical capability and presentation skills.
• Strong negotiation skills. Perseverant.
• Entrepreneurial thinking. Good with numbers, retail-oriented and P&L knowledge.
• Outgoing personality with good networking and influencing skills.

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

Job Description

• Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions, and enforcing policies and procedures.
• Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change.
• Meets financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Plans & costs control by reviewing portion control and quantities of preparation; minimizing waste; and ensuring high quality of preparation.
• Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximizes bar profitability by ensuring portion control and monitoring the accuracy of charges.
• Publicizes the bar by designing and placing advertisements; inviting media to review the bar; contacting local, regional, and national magazines with feature ideas; and encouraging local businesses to hold social events in the bar Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; and maintaining parking lot and walkways.
• Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; and monitoring beverage and food presentation and service.
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments

Job Requirement

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Preferably with retail or F&B experience.
• Solid understanding of financial management.