Sales Admin cum Secretary

• Salary : $2,400 – $2,800 (Depends on experience)
• Working Days: Monday - Friday 8.15am-5.30pm
• Location: Gul Circle (Transport provided at Lakeside & Boon Lay MRT station)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities

Sales Operation Support

• Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents
• Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing
• Consolidate and update of Sales Forecast & Sales Summary
• Assists the Business Support team in Procurement coordination
• Liaise with Suppliers on printing of product labels, leaflets & other packaging materials
• Liaise with Regional offices for Sales/Marketing related matters
• Liaise with various department to fulfil customers’ orders

Marketing

• Coordinate on exhibition held at local/overseas
• Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

Administration / Secretary Duties

• Attending to visitors and setting up of meetings
• Travel arrangement on Hotel & flight booking, Visa application and submission
• Double-Tax Deduction submission to IE Singapore
• Distribution of mails to Directors
• Provide Secretarial duties to Directors
• Handling telephone enquiries & other ad-hoc related duties
• Manage domain email

Job Requirements

• Diploma or equivalent
• Certificate in all or either Microsoft Excel, Microsoft Word and Microsoft Power Point
• Minimum 1-2years’ experience in sales administration and coordination will be added advantage
• Past working experience in a secretary role is an advantage

Details of the Division and Team

Across the 14 markets we cover in Asia Pacific, we deliver cutting-edge advisory and best-in-class solutions to the most sophisticated and demanding requirements of these clients, as well as industry specific businesses.

We are currently recruiting for in Singapore who will be primarily responsible for Regional Sales in originating fresh opportunities and growing the portfolio. Additionally, the candidate is expected to build pipeline and achieve new business sales goals through effective account planning, strong relationships and implementation of sophisticated selling strategies.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Key Responsibilities:

• Working primarily with regional and global treasury teams of top tier international multinational corporates, to achieve revenue growth targets and increase market share through new-to-bank mandates and transaction flows.
• Work closely with other regions (i.e., Americas, Europe) and other divisions across the bank to deliver innovative and value-adding solutions to clients and establish Deutsche Bank as a thought leader and trusted advisor in the Cash Management space.
• Acquire first hand knowledge and thorough understanding of treasury best practices and the regulatory landscape to add value to regional treasury centers operating in Asia Pacific.
• Ensure scalability by replicating deals within and across a region or industry vertical.
• Spearhead client engagements, pitches/presentations and Requests for Proposals (RFPs).
• Partner with various business heads across Products and Coverage to roll-out initiatives, campaigns and commercialize solutions aimed at building the Asia Pacific franchise.
• Cross-sell Trade Finance and Risk Management products to build the Deutsche Bank franchise.
• To work with the Implementation & Service team and Operation Team responsible for all post sales activities, ensuring that solutions are delivered on time and within the client’s expectations.
• Work with team members in a collaborative, trustful and performance driven manner to build a leading Cash Management team in Asia Pacific.
• Understand and comply with regulations and internal policies to ensure no deviation to each compliance requirement.

Requirements

• 10 + years cash management, transactional FX sales and/or corporate banking relationship management experience with top tier international multinational corporates.
• Proven track record in managing complex regional cash management deals in Asia Pacific with the ability to formulate and deliver sophisticated advisory and/or bespoke solutions to clients.
• Possess strong knowledge of treasury trends amongst multinational corporates as well as a keen understanding of the geopolitical and regulatory landscape, and macroeconomic trends across Asia Pacific.
• Good understanding of accounting practices and organizational best practices.
• Ability to influence and build collaborative partnerships with internal and external stakeholders at the local, regional and global levels.
• Displays a global, innovative, performance-driven and resourceful mindset.
• Is able to work across international time zones, i.e., Americas, Europe and Asia.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Director of Distribution Logistics (D&L) Regional Operations APAC is responsible for establishing and leading a regional excellence center team. Objectives are to build a scalable regional D&L excellence organization by optimizing the flow of product through our network of DCs, driving a culture of continuous improvement through application of best practices and aligned with global supply chain strategy, supporting the supply chain in reaching financial & service goals. The role will be working in cross functional leadership & collaboration in execution of projects, proactive identification of barriers & risks and building mitigation plans in partnership with the business to identify key problems / needs to be solved for.

Job Description:

• Establish and lead regional D&L Excellence team
• Own and develop strategic roadmap for regional D&L Excellence team
• Responsible for key Center of Excellence areas, including 3PL tendering, integration and new business integration
• Ownership of regional Distribution Business Intelligence (BI), analytics, and dashboards
• Digitalize scalable and efficient regional BI best practice solution
• Accountable for establishing seamless data integrations with 3PL supplier
• Drive strategy and implementation of short-, mid-, and long-term capacity control tower
• Deliver operational excellence, best practice, and synergies across the APAC region
• Responsible for regional value creation and driving excellence towards local APAC D&L teams and business
• Envision and lead strategy for regional D&L BI and analytics agenda
• Drive identification and deployment of best practices across distribution network centered around design & layout optimization, labor utilization and workflow to maximize the efficiency of our operations
• Proactively drive regional digitalization strategy implementation to ensure efficiency.
• Experienced people leader with passion for people and a proven track record of identifying and growing key talents
• Excellent collaboration skills and desire to win together
• Proven local, regional, and global stakeholder management skills
• Work to ensure that the Crocs D&L is striving to have a local and “Employer of Choice” status
• Partner with the Human Resource Department to facilitate development plans, reviews, interviews, hiring, terminations, and coaching
• This role will empower team members to deliver results against established goals and priorities, while creating an environment where everyone can do their best work.

Job Requirements:

• Degree, preferably in the areas of Logistics, Supply Chain, Engineering (or equivalent work experience)
• 10+ years of experience in the high growth, highly automated distribution center environments
• Experience with IT implementation and 3PL integration
• Experience leading distribution center design and layout initiatives
• Experience with 3PL outsourcing and interfacing
• Demonstrated experience in managing senior stakeholders, working in a diverse and multi-functional environment
• Prior experience leading DC operations a plus.
• Thrives in an organization under continuous development and on growth trajectory
• Self-driven and proactive character, taking ownership and leading own area forward
• Capable to impact the organization broadly by own initiative
• Experience working in an automated environment required (specific experience with Wholesale, Ecommerce and Retail a plus)
• Strong experience with performance metrics and process improvement
• Strong communication, interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations
• Ability to motivate team members and beyond with strong conflict management and problem-solving skills
• Collaborative, possesses good interpersonal and communication skills and able to manage assigned responsibilities independently
• Ability to drive a collaborative team environment to achieve solutions best fit for the company.
• Business travel required - At least 1 week per month in other countries. Estimate >25%.

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Responsibilities and Duties:

Specific

Main Duties

• Plan, develop and manage the Palliative/ Activity Programmes.
• Schedule volunteer/expert facilitator- run activities on a weekly basis.
• Ensure smooth implementation of programme.
• Evaluates programme effectiveness and analyses results. Recommends and takes appropriate actions when needed to improve the programme.
• Allocate appropriate resources, volunteers and expert facilitators to run the activities.
• Monitor patients’ safety and well-being during the activities.
• Run groups with volunteers/ assistant (when applicable).

Administrative Duties

• Prepare reports on programme activities, progress and status to management.
• Yearly planning and budgeting.

Education and Training

• Supervise and train volunteers and provide administrative support to volunteers/ expert facilitators, when needed.

Job Requirements:

• Diploma in Business-related discipline will be an advantage.
• Has some basic skills on transferring patients will be an advantage
• Able to demonstrate skills in organization, management and leadership
• Proficient in Microsoft Office (in particular MS Excel)
• Experienced in running groups and working with elderly is an advantage
• Able to establish and maintain positive working relationship with staff, volunteers, expert facilitators and patients, good team player with a customer-focused mindset
• Must be self-directed and able to work independently
• Process good analytical, creative thinking and problem-solving skills
• Experienced in managing volunteers and/or projects is an advantage

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Live studio direct News & Current Affairs programmes in both automated and traditional galleries. Content is not limited to broadcast content. May be required to support digital from time to time.
• This position is responsible for the execution of live studio programming using a Vizrt Mosart Automation system. The responsibilities include but are not limited to using studio equipment to build effects and templates for coding and execution of studio shows via Octopus rundowns.
• Co-ordinate the planning and production of News and Current Affairs programmes output to ensure that editorial intentions are met, and highest production standards maintained. The individual will be equipped with the right skills and new/developing tools to deliver high quality production.
• Set the direction and work with studio crew on duties on the requirements to facilitate and execute an error-free studio production.
• Work primarily in the studio but occasionally will be needed in the field for outdoor news broadcast.
• In the fast paced nature of news, the individual is required to provide guidance to the studio and production crew on the last minute changes and issues that may happen on during production.
• Enforce the compliance to the Error Tracking System from both the production and maintenance team.

• Minimum Diploma in relevant discipline
• At least 2 years in production, preferably studio/live production but other production acceptable as well.
• Must be able to work in a high-pressure environment and able to react to changes and situations in a calm and collected manner, without supervison.
• Multitasking is required in the role as well as strong people interpersonal skills.
• Proficient in planning, organising and communicating to be able to manage multiple issues that may occur during production as well as the stakeholders from various teams. Required to have an eye for detail and ability to make decisions under pressure.
• Experience with studio production with a strong understanding of studio equipment, including switchers and audio board will be an added advantage.
• Proficiency in the English language and at least one other language (Chinese Tamil or Malay) would be an added advantage to understand the language of the programmes.
• A good team player and must be willing to work nights, on irregular shift including weekends and public holidays.

Roles and Responsibilities

• Oversee and responsible for entire operations
• Develop and executive company’s business strategies
• Provide strategic advice to stakeholders
• Prepare and implement comprehensive business plans to facilitate achievement
• Industrial equipment products planning & development & sourcing
• Negotiation window of customer in Singapore
• Negotiation window of Japan head quarter

Experience:

• Product design of hardware or firmware
• Job experience in oversea as local or expatriate

Skills:

• English and Japanese language skill
• Knowledge of industrial equipment development

Qualifications required:

• Minimum 10 years experience at DENSO Group company or industrial equipment development

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.

Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

The Director, Architecture is responsible for leading design, architecture, and construction for new build, adaptive re-use, conversion, and major CAPEX projects within the region. Decision-making, problem-solving, and project design development/management necessary to keep each project on schedule, in budget and to resolve differences between stakeholders are the main functions of this position.

Job Description:

1) Project Coordination:

· Key FS contact for Owner and Consultant team. Responsible for coordinating multidisciplinary Design Services team as well as internal stakeholders tasked with providing FS input for new build and renovation projects within the APAC region, or as assigned otherwise.

· Review of development opportunities for potential new projects, including conversions and adaptive reuse with creation of Project Improvement Plans (PIPs), design improvement recommendations, etc.

· Coordinate design review from concept through construction document phases to ensure compliance with Four Seasons Design Standards.

· Prepare project area programs (Area Summary) and recommend Consultant lists.

· Participate in site review to assess construction progress.

· Review shop drawings and material samples and all project relevant key documentation.

· Manage project updates and contribute to internal reports.

· Support and coordinate with the Portfolio Management team on all CAPEX and new-build related matters.

· Develop and strengthen strong client relationships to manage all company assets and capabilities from signing of deals to onset of specific property operational staff.

· Maintain all project communication and records; motivating team to drive key milestone achievements.

· Manage upwards to keep the VP, Design Services closely inform of all developments within the region.

2) Department Strategic Development

· Participate and contribute to development and maintenance of various brand standard documents while providing sound advice to project teams and Owners.

· Implement and maintain Four Seasons’ cutting-edge design and construction strategy in line with the company’s vision and values using all relevant resources and respecting sustainable design criteria to achieve the company’s short-, mid- and long-term objectives.

· Other job-related duties as required.

3) Initiatives and Special Projects

· Work directly with VP, Design Services on special projects as required.

· Lead internal Design Services initiatives (i.e., ESG, DIB, etc.) as required.

Education:

· Bachelor’s Degree in Architecture.

· Master’s Degree in Architecture preferred.

· Licensed/Registered Professional status (i.e., Licensed Architect, P. Eng., etc.).

· LEED accreditation preferred.

Work Experience:

· Minimum 10 years of experience managing the project development, design, and construction of luxury hotels and resorts, residential, mixed-use hospitality, and entertainment projects in domestic and international markets.

· Minimum 3 years of Hotel operator experience.

· Experience with managing multidisciplinary teams, and mentoring colleagues.

Travel:

· Travel as required based on project status, expected 40% of the time.

Key Behaviourial Competencies:

· High degree of interpersonal skills to deal effectively with all business contacts.

· Culturally sensitive and adaptable to other countries’ cultures.

· Productive self-starter, with excellent critical thinking ability and capable of working with limited supervision.

· Ability to work effectively under pressure and manage several projects/deadlines.

· Great team player, but able to work independently with some degree of ambiguity.

· Possess problem-solving and technical skills including a strong grasp of design and construction principles.

· Excellent communication skills to convey concepts in a clear and understandable fashion. Ability to effectively communicate concepts in English language and local languages (i.e., Mandarin, Cantonese, etc.,) to stakeholders in Asia Pacific, in both oral and written forms.

· Discipline adherence to schedules and consistent performance on deliverables.

· Good documentation and customer service skills.

· Maintain a professional, neat, and well-groomed appearance.

Technical Skills and Knowledge:

· Strong knowledge of construction and design processes within the luxury segment of hospitality.

· Solid understanding of hotel planning principles. Fluent with architectural, engineering, and design industry terminology and practices.

· Ability to coordinate and cross-reference design drawings from multiple disciplines.

· Possess various computer skills including CAD/other drafting software, creative software, Microsoft Office skills, Bluebeam, and Adobe Acrobat.

New Asia Lion City Trading Co., Ltd., founded in 2023, is a subsidiary of Hainan Haiyan Food & Beverage Investment Co., Ltd. from China. Specializing in the food and beverage industry, the company operates restaurants that showcase Hainanese cuisine, including the iconic Hainanese chicken rice, alongside popular Singapore dishes and Peranakan flavors. It proudly owns "Yanjiang Hainan Cuisine," a distinguished Chinese heritage restaurant chain, and the well-known hotpot brand, "Shufengjiu Chengdu Hotpot." With a wealth of experience in restaurant management, New Asia Lion City is dedicated to introducing more exquisite dishes to Singapore, promoting authentic Chinese and Southeast Asian flavors, and delivering unforgettable dining experiences to its customers.

Job Description:

The F&B Operations Director will oversee and direct the operations across multiple food and beverage outlets, ensuring high-quality service, operational efficiency, and alignment with the company's strategic goals. This role requires a seasoned professional with in-depth industry knowledge, a strong business acumen, and the ability to lead teams toward excellence in a dynamic environment.

Key Responsibilities:

• Operational Management:Develop and implement efficient operational processes to maximize productivity, service quality, and profitability.
  Ensure compliance with Singapore's health, safety, and food standards, as well as all relevant local laws and regulations.
  Conduct regular inspections and audits to ensure consistent brand standards and operational excellence across outlets.
  
• Financial Oversight:Manage and optimize budgets, control costs, and achieve financial targets.
  Analyze financial reports and operational data to identify areas for improvement and ensure profitability.
  Collaborate with the finance team to review expenditures, sales forecasts, and pricing strategies.
  
• Strategic Planning and Expansion:Lead site selection, market analysis, and feasibility assessments for new outlet openings.
  Develop strategies for expanding brand presence, customer loyalty, and market share in the F&B sector.
  Partner with supply chain and procurement teams to optimize sourcing and inventory management.
  
• Team Leadership and Development:Recruit, train, and mentor staff to foster a high-performing and customer-focused team.
  Promote a positive work environment that encourages teamwork, accountability, and professional growth.
  Implement performance management processes to track and evaluate team member performance.
  
• Crisis and Risk Management:Proactively identify and address operational risks and handle emergencies efficiently.
  Implement preventive measures and protocols for crisis management.
  
• Cross-Functional Collaboration:Work closely with domestic and local teams to ensure seamless operations and alignment with company goals.
  Liaise with marketing, HR, and corporate departments to support brand-building initiatives and promotional activities.
  

Job Requirements:

• Bachelor's degree in Business Administration, Hospitality, or a related field; a master’s degree is a plus.
• Minimum of 8-10 years of relevant experience in F&B operations, with at least 5 years in a leadership role.
• Extensive knowledge of Singaporean F&B regulations, industry standards, and market trends.
• Proven experience in managing multi-site operations, budgeting, and financial planning.
• Strong communication skills, with the ability to lead diverse teams and collaborate across departments.
• Exceptional problem-solving skills and the ability to make sound decisions under pressure.

The BIM Director will lead a BIM team of BIM Coordinators and Modellers for all disciplines from Design to Construction stage.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Lead in BIM implementation, Standards, Modelling workflow & methodologies.
• Liaise with Project Manager on BIM/VDC implementation based on Project Needs and Requirement.
• Prepare, execute and maintain the BIM Execution Plan (BEP).
• Ongoing review of BIM Project Models, workflows and methodologies to ensure timely delivery of project deliverables.
• Creating and maintaining a high quality BIM model is of priority.
• Technical management of project BIM data sets.
• Liaise with team to ensure changes in procedure and standards are effectively communicated to project teams.
• Liaise and coordinate with client, consultants, sub-con and statutory bodies for cross-team support on BIM software.
• Ensure all models are compatible and BIM data are made available to all project participants.
• Collaborate with team and other relevant departments to ensure all drawings are in order as per design requirements.
• Support Project Team in managing RFI as well as making presentations with BIM Model & other related activities.
• Familiar with Authority submission standards.

Skills

• Strong interpersonal skill and ability to develop positive relations with different stakeholders.
• Able to lead and inspire high performance, to ensure all drawings are accurate and issued on a timely basis.

Technical Competencies

• Understands specifications, drawings, scope and sequence of works.
• Ability to interpret construction drawings for any discrepancies.
• Coordination and identify areas of concerns with design intent.
• Understanding of architectural / structural / M&E drawings.
• Awareness of requirements of relevant authorities.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Architecture or equivalent.
• At least 10 Year(s) of working experience in the related field is required for this position.
• Trained in BIM, preferably with at least 2 years of BIM coordination or BIM management.
• Advanced knowledge in latest technology for 4D-7D BIM/VDC/VR/SIMULATIONS
• Required Skill(s): BIM, Revit, ArchiCaD, AECOsim
• Candidates please submit a full set of coordinated BIM model inclusive of architectural, structural and M&E disciplines in pdf format together with your CV

This position is only open to candidates that is currently residing in Singapore. We regret to inform that only shortlisted candidates will be contacted.

The Programme Executive is responsible for supporting the administration and delivery of academic programs, managing student onboarding, recruitment, and coordinating with external partners. The role involves pre- and post-course activities, compliance with quality standards, and working closely with various departments to ensure the effective implementation of academic and HR-related programmes.

Key Responsibilities:

Student Onboarding:

• Oversee and manage the onboarding process for new students, ensuring they feel welcomed and well-informed.
• Provide guidance and support to students during their transition into the institution, addressing any queries or concerns.
• Ensure students have access to necessary resources for academic success, including course materials and orientation sessions.

Programme Management:

• Oversee the academic programmes under your care and managing student recruitment.
• Handle pre- and post-course activities, including planning, scheduling, and class coordination for each study term.
• Provide administrative support during the study term, assist in exam preparation, liaise with invigilators, and manage result processing.
• Assist the QA Manager with programme coordination, ensuring compliance with quality standards.
• Maintain accurate records of programme activities and participants, evaluating the effectiveness of academic and HR programmes monthly.

Compliance & Administration:

• Ensure the programme’s compliance with regulatory bodies such as SkillsFuture Singapore (SSG), Committee for Private Education (CPE), and EduTrust.
• Handle documentation related to government funding applications (e.g., Skills Development Fund) via TPGateway.

Student Support:

• Act as the main point of contact for students throughout their academic journey, providing timely assistance with academic inquiries or administrative matters.
• Organize and conduct student orientation sessions to familiarize new students with the institution’s policies, procedures, and available resources.

Collaboration & Communication:

• Work closely with other departments and stakeholders to ensure the successful implementation of academic and HR programmes.
• Liaise with lecturers and internal teams to ensure smooth programme delivery and student support.

Data & Reporting:

• Compile and track key program performance data, preparing reports for management on enrolment, retention, and student feedback.
• Evaluate the effectiveness of HR programmes monthly and make recommendations for improvement.

Requirements:

• Diploma in Education, Business Administration, or a related field.
• At least 2 years of experience in program coordination or a similar administrative role within a private educational institution.
• Excellent organizational and time management skills, with the ability to handle multiple tasks and deadlines.
• Strong interpersonal and communication skills, with the ability to interact effectively with students, lecturers, and other stakeholders.
• Proficiency in Microsoft Office and experience with education management systems (e.g., TPGateway, CRM platforms).
• Familiarity with regulatory compliance in the education sector (SSG, CPE, EduTrust) is a plus.
• Experience in student services or educational program administration.
• Ability to work collaboratively within a team while also handling tasks independently.
• Strong attention to detail and problem-solving skills.

Lead and Manage IT Audits:

• Plan, organize, and oversee IT audit assignments across various systems and departments.
• Ensure audits are aligned with the organization’s overall risk management strategy.
• Coordinate with internal and external stakeholders to ensure compliance with IT governance frameworks and security standards.

Perform Risk Assessments:

• Analyze and assess risks related to IT infrastructure, applications, and operational processes.
• Evaluate the adequacy of IT controls to safeguard against potential risks, such as data breaches, system failures, and cyber threats.
• Prioritize risk areas for audits based on impact, likelihood, and control weaknesses.

Execute IT Audits:

• Conduct audits to assess the effectiveness and efficiency of IT security measures and governance practices.
• Review system configurations, network security, access control measures, data management protocols, and disaster recovery plans.
• Document audit findings, identify gaps, and report on the adequacy and effectiveness of the organization’s IT controls and governance structures.

Recommend Process Improvements:

• Develop actionable recommendations to strengthen IT security, improve risk management processes, and enhance governance frameworks.
• Work closely with the IT and operations teams to implement suggested improvements and monitor progress.
• Advise management on industry best practices to maintain a secure and efficient IT environment.

Compliance and Reporting:

• Ensure audits comply with applicable regulatory requirements, industry standards (such as ISO, NIST, etc.), and internal policies.
• Prepare detailed audit reports outlining findings, risks, and recommendations.
• Present audit outcomes to senior management and provide ongoing support to maintain a secure IT infrastructure.

Requirements:

• Degree in IT with 6+ years in IT audit, security, and control.
• CISA, CIA, CISSP preferred.
• Expertise in IT governance, risk, and audit.
• Proficient in multiple IT domains and technologies.
• Skilled in evaluating IT security and risk management.
• Knowledge of cybersecurity trends.
• Strong communication, analytical, and teamwork skills.
• 2 years contract
• 5 days work week
• Location Depot Road

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9722

Details of the Division and Team:

Deutsche Bank Research is responsible for economic and market analysis within the Deutsche Bank Group and covers asset allocation, fixed income markets, and all major industry sectors. Our research analysts analyze relevant market trends, highlights risks and opportunities, and act as consultants for the bank, its clients, and stakeholders. Our mission is to deliver high-quality independent analysis that helps investors understand markets and promotes public debate.

This position is for a role within the bank’s Foreign Exchange Research Team, with a dedicated focus on commodity currencies and energy commodities.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave,plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Conduct timely, insightful analysis on markets in Asia with a particular focus on commodities including crude oil markets, gold, natural gas and thermal coal.
• Analyze economic developments from macro data releases, capital flows, and central bank and government policies to generate investment and hedging recommendations for Deutsche Bank’s clients
• Write for regional and global publications on investment opportunities, trading recommendations and market themes in Asian and commodity markets
• Build detailed models that provide an understanding of currency valuation and forecasting
• Present ideas and recommendations to the bank’s clients through multiple channels, including marketing trips to various geographies
• Support key internal stakeholders, including Senior Management in the Investment Bank and Global Research, for topics related to Asia

Your skills and experience:

• Masters degree with 10+ years experience in commodities research with a particular focus on precious and base metals
• Demonstrated experience working on research papers on commodity markets and their interplay with financial markets, macroeconomics, and geopolitical affairs
• Strong quantitative skills set and the ability to create complex, yet easily understandable financial models and charts
• Good interpersonal skills, and strong written and verbal communication in English
• Strong writing and presentation skills and the ability to express quantitative conclusions in both written and spoken form
• Desire to take initiative, express intellectual curiosity, propose new ideas, deliver on independent projects, and excel in a fast-paced environment

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Materials Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Materials Director

Responsibilities:

• Responsible for leading Materials and Logistics Department comprising of Planning, Procurement, Inventory, System & Process and Logistics & Warehousing teams to work towards attaining plant and corporate stipulated target.
• Drive breakthrough improvements in the Materials and Logistics functions.
• Contribute to and actively participate in management meetings and in defining the strategic directions of the plant.
• Formulate & drive commodity procurement tactical strategy to meet manufacturing needs and business objectives.
• Provide leadership to Materials Department as well as mentor the supply chain planners to be efficient and cost effectiveness in planning, procuring and securing the best price, delivery, services, terms and conditions for the purchased commodity.
• Drive improvement programs together with Regional Supply Chain team on cost, quality & supply continuity.
• Strategically decide how to optimize resources, crafting the right organization structure – when to be customer specific & when to be commodity specific
• Drive inventory control to meet the expectations of the Company and minimize the risk of financial exposure due to obsolescence and excess inventory.
• Keen to understand the business environment, with logical and innovative mind set, to assist the business by re-inventing the supply chain to have a competitive edge over others.
• Drive lean improvement plans through lean concepts, process improvements and automation.
• Required to work with cross-functional groups within Operations, Program and Supply Chain.
• Be a change agent to the organization to transform the organization to face the challenges in the competitive landscape. Expected to manage change management within organization, both from business processes, as well as people mindset.

Qualifications:

• Degree in Engineering, Business, Purchasing or Supply Chain
• At least 10 years relevant experience in an electronics components manufacturing environment with 5 years in management leadership positions
• Experience in managing a team in a high-mix-low-volume projects procurement environment preferred
• Must possess strong leadership skill to lead a team, as well as able to present idea and influence critical business decision.
• Excellent communication skills with good negotiation skills to secure best delivery, price terms & conditions
• Be resourceful and able to lead a team to gather data and translate that into useful information that helps decision making.

About the company:

Partnering with a creative experiential agency that hosts some of the largest hybrid and virtual events in Singapore!

They are seeking an experienced Sales Director within the events and hospitality space to join our team and drive our business growth.

Responsibilities:

• Business Development: Actively seek and secure new clients in the events and hospitality sectors.
• Client Acquisition: Develop and implement strategies to convert leads into loyal clients.
• Team Leadership: Lead, mentor, and inspire the commercial team to achieve high performance.
• Strategic Planning: Contribute to developing and executing business strategies that drive revenue growth.

What you need:

• Proven Experience: 8+ years in B2B sales within the events and hospitality industry.
• Sales Success: Proven track record of generating leads and converting them into revenue.
• Leadership Skills: Ability to inspire and guide a team towards achieving goals.
• Strong Networks: Exceptional networking abilities and relationship-building skills.

Have what it takes? Apply now, connect with me on Linkedin or email directly at [email protected] today!

EA License No.: R22109322

Agency License No.: 11C4388

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Program Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Program Director

Responsibilities:

• Manage the Program Department ensuring that it meets the organizational goals and strategic objectives
• Manage the program to ensure it meet the planned budget and schedules
• Manage, coach and motivate the staff
• Develop business relationship with customers and to ensure customer satisfaction level is met

Requirements:

• Degree holder with 10 years of relevant experience in manufacturing environment
• Experience in managing New Product Introduction
• Result oriented with strong analytical and leadership skills
• Excellent interpersonal and communication skills

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Quality Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Quality Director

Responsibilities:

• You will be part of the site Management Team
• Manage entire site Quality system which includes Medical system
• Responsible for all product quality issues, including managing internal and external communication on product qualities.
• Identifies on-going quality issues and makes recommendations to improve current processes
• Interfaces with customers, suppliers, engineering and operational groups on quality related issues
• Responsible to lead 5S & 6 sigma initiatives for the Region
• Provides training in statistical concepts and techniques
• Establish, review & approve quality control methods and procedures
• Plays a key role to provide guidance to site with respect to maintaining quality excellence

Requirements:

• Degree in Mechanical or Electronic / Electrical Engineering or Quality Management with minimum 10 years relevant experience in Quality &/or Management capacity preferably in EMS environment & prior experience in handling FDA audit is preferred
• Excellent knowledge & implementation experience in Six Sigma
• Formal training in ISO Lead Auditor is a definite advantage
• Familiar with ISO-13485 & TL (Telecommunication ) system
• Strong skills in facilitation, analysis & problem solving
• Experience in analyzing of various processes barriers and using TPM methodology to drive improvements and inspection to support operations
• Candidates with Black Belt or Master Black Belt in Lean / Six Sigma will have added advantage
• Ability to work independently with excellent interpersonal relations and deep passion for driving product quality are essential

The Company

My client is a leading player in its industry, keen to hire a driven self-starter with strong communication & presentation skills to oversee a global Internal Audit portfolio.

The successful candidate is independent, possesses strong critical thinking skills, and is a fast learner who is comfortable working in a fast-paced environment and in having discussions outside APAC time zone.

Budget

SGD 18,000 – SGD 20,000 per month + Bonus

Requirements

• Degree qualified with at least 15 years of Global/ Regional Audit experience
• International MNC experiencerequired. Must be able to work independently in a fast-paced, matrix organizational structure, thrive in challenges, and comfortable with changes.
• Strong Team Management experience
• Experience in operational and financial audits, and concurrently managing Global projects & strategic audits
• Global experience will be highly advantageous (or have experience working directly with Global stakeholders)
• Strong experience in end to end processes, navigating complexities and able to work with ambiguities
• Traits: Highly motivated, strong critical thinking and excellent communication & presentation skills, independent, mature, self-starter, ability to work under pressure

Position

As the Internal Audit Director, you will be responsible in the planning and execution of operational and financial audit, ensuring efficient resource planning, drive strategic audits and concurrently manage Global projects aligned with overall company direction. You will drive annual risk assessment, develop audit programs and risk-based audit plans, conduct interviews to document key operational processes, provide independent advice, and make recommendations to resolve operational issues appropriately. You will work with global stakeholders, cross functional teams and senior management, identify challenges, risks, controls and operational issues, and drive implementation of practical solutions. You will communicate and present results and findings effectively to senior management and adopt a consultative approach.

You will be responsible in leading and developing a high performing team, continually identify opportunities to streamline and automate processes, and ensure compliance with statutory requirements and company policies. The successful candidate is a confident leader and a self-starter with strong critical thinking and excellent communication & presentation skills.

Apply Today

Please send your resume, in WORD format only and quote reference number GH13098085, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

Strategic Marketing Associate Director (Events, Projects)

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Description:

The Strategic Marketing Associate Director will work in partnership with regional team members to develop a cohesive strategy with specific objectives to engage with the Singapore the life science ecosystem and attract and develop the highest potential innovators both locally and globally.

This role is responsible for supporting external engagements that advance our business objectives, drive awareness and advance organizational and partner reputation as well as fostering a community of innovators.

This role reports to the Head of Singapore with dotted line to Innovation Activation Regional Lead, Asia Pacific.

Responsibilities:

• Lead Singapore strategic marketing efforts, to support business targets, including setting specific marketing strategy, goals, objectives, and plans for Singapore.
• Trusted business advisor and subject matter expert to Head of Singapore.
• Understand the marketplace and forecast market trends, industry dynamics.
• Conduct deep analyses to evaluate competitive landscape, opportunities, and risks.
• Generate innovative ideas to promote our brand, our mission, our ecosystem, and our portfolio of companies, including digital campaigns, external engagements, programming, sponsorships, and symposiums.
• Operationalize plans including metrics generation, data analysis, market insights and budget management.
• Report and socialize key findings with the teams, translating results into clear, concise presentations and written reports.
• Manage ongoing relationships with key internal and external stakeholders including strategic marketing partners, industry professionals, trade associations, government, academia, key opinion leaders and potential sponsors.
• Lead and leverage presence at regional conferences (sponsorship, speaking engagements, event planning, advertisements, booth, speakers, etc.).
• Use customer feedback to improve performance of business and its brand across Singapore
• Coordinate and manage high visibility visits both internal and external.
• Responsible for growing brand awareness in Singapore.
• As needed, identify new as well as scale marketing systems and processes for growth (e.g., contact database, email marketing, event management, digital analytics, and online community management).
• Support corporate identity through internal and external work (electronic and hardcopy newsletters, portal, external websites, external brochures, presentations, social media channels, SOPs, etc.).
• Support regional marketing workstreams.
• Accountable for Singapore activation budget and responsible for forecasting. monthly/quarterly including yearend reporting.

Qualifications

• Bachelor’s degree in marketing, Communications, Business, or a related discipline is required.
• Minimum of 7 years of brand/product marketing and events experience is required.
• Experience developing program content and advertising is required.
• Analytical skills are required.
• Experience in budget forecasting and planning is required.
• Exceptional writing skills are required.
• E-Marketing, social media, and digital marketing experience required.
• Experience in using digital systems for content marketing, event management tools and online tools are required.
• Good people skills, able to influence management and work cross-functionally.
• Strong organization skills with ability to prioritize.
• Strong personal leadership skills.
• Must be able to organize work towards deadlines and priorities on a daily basis.
• Customer service oriented.
• Demonstrates inclusive leadership.
• Team leadership and management experience is preferred.
• Experience within a healthcare setting or industry association is preferred.
• Experience in strategy development and management of social media is preferred.
• Experience working with and managing vendors, consultants, and budgets is preferred.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Oxford Economics - Singapore (Hybrid)

Oxford Economics, a leading global economic research and consultancy firm, is seeking an Associate Director, Business Development for the Asia region. This strategic role will help drive the firm's growth across the region by overseeing complex sales cycles, managing high-value client relationships, and shaping regional business development strategies. This position is ideal for a seasoned leader with extensive experience in sales and business development, looking to step into a role with greater responsibility and impact.

Key Responsibilities:

• Strategic Leadership & Management:
  Drive the business development strategy for the Asia region, ensuring alignment with overall corporate objectives. Own the sales pipeline from start to finish, with full accountability for individual and team revenue targets.
• Complex Sales & Solutions Development:
  Lead the creation and execution of complex, high-value proposals that address clients' strategic needs. Develop integrated subscription and consulting solutions, effectively positioning Oxford Economics against top competitors in the market.
• Regional Strategy & Market Expansion:
  Identify growth opportunities in new and existing markets across Asia, leading regional initiatives to drive market penetration. Regularly contribute to and lead strategic territory planning to grow Oxford Economics’ presence in the region.
• Leadership & Team Development:
  Manage, mentor, and develop junior team members, including Business Development Executives and interns. Provide strategic oversight, training, and hands-on support to help the team exceed sales targets and professional growth.
• Client & Stakeholder Engagement:
  Build and maintain senior-level relationships with key clients, becoming a trusted advisor and strategic partner. Lead negotiations on high-stakes deals, ensuring exceptional client satisfaction and retention.
• Cross-Functional Collaboration:
  Work closely with internal teams, including consultancy, research, and product development, to align business development activities with broader organizational goals. Act as a bridge between sales and product development to ensure client needs are met with tailored solutions.
• Strategic Initiatives & Thought Leadership:
  Take a leading role in regional and global strategic business initiatives. Contribute thought leadership on trends impacting the economic landscape and business development practices in the Asia region.

Skills & Experience - Required:

• Bachelor's degree in a relevant field (economics, business, finance, marketing); advanced degree preferred.
• 8-10 years of experience in business development and sales, with a proven track record of managing complex sales processes and surpassing revenue targets.
• Fluent in English; additional language skills such as Bahasa, Thai, or Tagalog are desirable.
• Strong understanding of economics, consultancy services, and market dynamics in Asia.
• Demonstrated ability to lead regional sales teams and manage multiple high-priority projects concurrently.
• Excellent communication skills, with the ability to craft compelling proposals and presentations.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Salesforce.
• Strong leadership and team management experience, with a collaborative approach to problem-solving and team growth.
• Highly organized, strategic thinker with an ability to manage complex client relationships and sales pipelines.

Oxford Economics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by governmental or local laws.

About Oxford Economics

Oxford Economics was founded in 1981 as a commercial venture with Oxford University’s business college to provide economic forecasting and modelling to UK companies and financial institutions expanding abroad. Since then, we have become one of the world’s foremost independent global advisory firms, providing reports, forecasts, and analytical tools on 200 countries, 100 industrial sectors and over 4,000 cities. Our best-of-class global economic and industry models and analytical tools give us an unparalleled ability to forecast external market trends and assess their economic, social and business impact.

Headquartered in Oxford, England, with regional centres in London, New York, and Singapore, Oxford Economics has 24 offices across the globe. We employ more than 400 professional economists, industry experts and business editors—one of the largest teams of macroeconomists and thought leadership specialists. Our global team is highly skilled in a full range of research techniques and thought leadership capabilities, from econometric modelling, scenario framing, and economic impact analysis to market surveys, case studies, expert panels, and web analytics.

Oxford Economics is a key adviser to corporate, financial and government decision-makers and thought leaders. Our worldwide client base now comprises over 1500 international organisations, including leading multinational companies and financial institutions; key government bodies and trade associations; and top universities, consultancies, and think tanks.

Job Summary

The Cross Functional Director, Operations leads, develops and mentors the national cross-functional team of engineering, maintenance standards, training, support staff and budget management personnel, whilst supporting the Data Center Operations site teams to maintain the industry's highest standards and availability. The ideal candidate will be values centered, passionate about collaborating and leading by example, crafting an enjoyable work environment and developing teams to maintain Equinix's standards, all whilst doing everything possible to protect Equinix's customers.

Responsibilities

• Leads the cross-functional team of subject matter experts and managers
• Provides strategic mentorship and direction to drive operational excellence
• Manages budgets, and implements resources to complete projects and maintenance within the data center
• Leads the teams to ensure completion to Equinix's required standards, KPI's and SLA's
• Supports the data center site teams working safely, effectively and with high regard to human error avoidance
• Ensures correct processes are followed and all documentation is complete
• Takeover of new builds and building infrastructure
• Reviews and approves Change Management requests and Method of Procedures (MOPs, scripts and permits)
• Communicates and coordinates activities and on-site staff during complex or severe customer-impacting incidents
• Drives root cause analysis and provides a clear direction
• Makes recommendations for incident resolution
• Risk, dark fibre, vendor and contract management

Qualifications

• With a proven track record of over 15 years in Critical Environments requiring 100% availability, coupled with over 10 years of leadership/management positions
• Degree in Engineering or related industry field or relevant certifications and experience
• Deep understanding of Data Center infrastructure or related critical environments
• Dedication to delivering a phenomenal customer experience
• Effective presentation skill
• Excellent verbal and written communication skills
• Overtly collaborative and team-oriented approach for accomplishing complex goals
• Demonstrated ability to consistently lead (any function) through uncertain and ambitious times

About the role:

The Customer Success (CS) department is the backbone of everything Forter does, and as the Head of CS for APAC you’ll lead the team responsible for that region’s customers. Forter’s technology is cutting edge, and as such, the CS team is in an exciting position to partner with customers to deliver incredible business value. Forter places a great deal of faith in our CS team, who are responsible not only for customer satisfaction, but also renewals and expansion discovery. In this role you’ll lead a world class team, ensure the execution of our mission at the highest levels, build lasting relationships with client executives, solve complex business challenges, and expand the skills that will be the cornerstone of your career.

What you’ll be doing:

• Lead a world class team of roughly 5 CSMs in the APAC region, covering our customers in China, Australia, Japan and more
• Recruit and develop a high performing team, helping uplevel our CSMs to meet their company goals while preparing them for the next steps in their careers
• Deliver transformational leadership so the team is highly motivated, supported, and engaged. Be a role model and maximize the strengths of your team
• Own the gross and net revenue retention number for your team, building a strategic plan to retain and grow your book of business quarter after quarter
• Independently handle escalated client issues with urgency, providing guidance to the team while serving as an escalation point that can deescalate situations
• Lead the APAC team renewal strategies, partnering with cross-functional teams like Sales, Marketing, and Finance to proactively plan renewals well in advance
• Work closely with the GTM teams (Sales, Pre-Sales, etc.) to align on strategies, forecasting, account plans, and expansion opportunities
• Share key insights about Forter’s product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction

Who are you?:

• 10+ years of CS experience working with large enterprises on software solutions
• 5+ years of management experience as a CS team manager or leader
• Experience in a SaaS startup serving customers that include those in mainland China. Fraud, payments, professional services, and eCommerce experience is a bonus
• Strong management presence and leadership ability, with communication and interpersonal skills that motivate leaders and teams
• Demonstrated operational excellence in analytical thinking, process development, problem solving, communication, delegation, and planning
• Excellent communication skills especially at the C-level. Past experience working with senior C-level executives both internally and externally
• Experience building exceptionally strong relationships with x-functional leaders. Sharing a clear vision for your team as well as enlisting internal support for initiatives
• Ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders
• Ability to break down ambiguous and nuanced problems into concrete, manageable components and think through optimal solutions
• Openness to being hands on. Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems

Benefits:

• Competitive salary and quarterly bonus plan
• Private health insurance, including vision and dental coverage
• Restricted Stock Units (RSU’s)
• Generous PTO policy
• Half day Fridays, every Friday
• Work from home allowance

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, 2022)
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Job brief

We are looking for a Director to oversee all staff, budgets and operations of the local business unit.

Director responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

Ultimately, you’ll help our company grow and thrive.

Responsibilities

Oversee day-to-day operations

Design strategy and set goals for growth

Maintain budgets and optimize expenses

Set policies and processes

Ensure employees work productively and develop professionally

Oversee recruitment and training of new employees

Evaluate and improve operations and financial performance

Direct the employee assessment process

Prepare regular reports for upper management

Ensure staff follows health and safety regulations

Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

Proven experience as a Director or similar executive role

Experience in planning and budgeting

Knowledge of business process and functions (finance, HR, procurement, operations etc.)

Strong analytical ability

Excellent communication skills

Outstanding organizational and leadership skills

Problem-solving aptitude

• We are looking for a Executive Director to maximize the company’s operational capabilities and ensure customer retention. You will play a key role in developing strategies to ensure customer satisfaction, managing the chef team, and overseeing daily cross-functional activities. As an experienced department head, you should have broad business knowledge, the ability to set and manage expectations, monitor progress, and possess excellent risk and dependency management skills.
• Executive Director will plan and organize the work in collaboration with the teams ,ensuring that the food and service delivers meets the needs of the customer.

Responsibilities:

• Oversee daily work activities of operations teams.
• Approve or prepare operations budgets, renovation schedules, and other reports.
• Meet with operations team leaders to discuss issues related to operations, supply chain, or distribution.
• Manage workloads of various operations teams and delegate work as necessary to meet deadlines.
• Manage the kitchen team and ensure quality control of ingredients and dishes.
• Resolve operations-related work problems such as supply delays, quality control, or customer issues.
• Cultivate and maintain working relationships with suppliers and customers.
• Ensure adherence to workplace safety guidelines.
• Meet with other departments to receive and provide updates on operations-related issues.
• Identify areas for improvement in operations and develop plans and systems to promote productivity.
• Provide work guidance and advice to subordinates and coach other colleagues.
• Support the HR department in staff management, hiring, termination, and disciplinary actions.
• Must be available at all times and attend early morning meetings and late-night meetings.

Requirements:

• At least 10 years of management experience in the food and beverage industry.
• Fluent in Mandarin, with the ability to communicate effectively in both written and spoken forms with staff from China.
• Extensive management experience in the Chinese food industry and a deep understanding of Chinese culture. Multinational experience is highly preferred.
• Ability to work under pressure and handle stress effectively.
• Familiarity with restaurant management software.
• At least 5 years of experience as an executive chef.
• Overseas working experience is a plus.

About the role:

The Regional Director of Sales for Southeast Asia (SEA) will be responsible for driving revenue growth, leading the sales strategy, and managing a high-performing sales team within the region. This role is pivotal in expanding our presence and partnerships across SEA countries, including Singapore, Malaysia, Thailand, Indonesia, South Korea, Vietnam, and the Philippines. The successful candidate will have strong experience in enterprise software sales, industry exposure to payments, fraud prevention, or e-commerce solutions, and a deep understanding of the SEA market landscape.

What you’ll be doing:

• Sales Strategy & Execution: Develop and implement an effective sales strategy to drive growth, increase market penetration, and achieve revenue targets across the SEA region.
• Team Leadership: Build, mentor, and manage a regional sales team, providing clear goals, feedback, and performance management to ensure alignment with company objectives.
• Market Expansion: Identify and capitalize on new business opportunities within the SEA region. Build and maintain relationships with key decision-makers, influencers, and partners.
• Customer Relationship Management: Foster long-term relationships with enterprise clients and partners, ensuring high levels of customer satisfaction and retention.
• Pipeline Management: Oversee the sales pipeline from lead generation to closing, ensuring accurate forecasting and reporting on sales performance.
• Collaboration: Work closely with internal teams such as Product, Marketing, and Customer Success to align the sales process with customer needs and market trends.
• Industry Expertise: Stay abreast of fraud prevention trends, competitive landscape, and regulatory changes in the SEA region. Utilize this knowledge to position the company as a market leader.
• Regional Travel: Travel across SEA countries as needed to meet with clients, partners, and internal teams.

What you’ll need:

• 5+ years of experience in sales leadership, with a proven track record of driving revenue growth for a B2B enterprise software company focused on fraud prevention, payments, e-commerce, and/or the identity security industry
• 5+ years of previous experience in an Enterprise Account Executive position achieving large quota targets.
• Strong experience working in the SEA region, with a deep understanding of market dynamics, customer needs, and local business cultures.
• Excellent leadership, communication, and negotiation skills.
• Strong network of contacts within the region’s enterprise and technology sectors, ideally with a focus on the payments landscape.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Understading and utilization of MEDDPICC sales methodology.
• Ability to thrive in a fast-paced, results-driven environment.

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, 2022)
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Benefits:

• Competitive salary and commmission plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Restricted Stock Units (RSUs)
• Generous PTO policy
• Half day Fridays

Hybrid work:

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.

Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.