• Lead and manage end-to-end bidding pursuit process. Be the overall-in-charge of RFP document development, preparation and to ensure high quality proposals are submitted on time.
• Direct the pursuit strategy to properly position the firm’s market leadership, capabilities, resources, and overall credentials to win the new business opportunity.
• To perform effective engagement with bid stakeholders, customers, overseas offices and partners for bid submission.
• Work closely with Sales to understand customers’ requirements and business environment in order to formulate bid win strategies and value proposition for proposals.
• Manage and negotiate with partners and vendors’ on commitments and commercial terms.
• Ensure bid proposals adhere to finance and legal guidelines; Manage risk log and mitigation plan.
• Drive commercial strategy and manage customer contract and commercial deliverables
• Work with Pricing and Finance stakeholders to ensure proposed pricing is in line with overall bid strategy, establish pricing structure that meets business/corporate target margins and have gained internal approvals for customer submission.
• Facilitate deal presentation and contract negotiation with customers.

Skills for Success:

• Degree in Business Studies, Engineering or Economics
• Minimum 6 years relevant working experiences
• Previous bid management experience in IT-related or telecommunication industry
• Experienced in Project Management Skill, Demonstrating Contract Negotiation Skill and Financial Analysis and Modelling
• Good to be certified in the following:

1. PMP Accreditation
2. APMP Accreditation
3. IACCM Accreditation

JOB DESCRIPTION:

• Troubleshoot and resolve technical issues related to complex machinery and fabrication repairs for both internal teams and external clients
• Negotiate, communicate and build relationships with clients
• Manager tenders, proposals and quotation for projects
• Oversee and coordinate all activities and projects ensuring they are completed on time and within budget
• Monitor progress and ensure contract deadlines and quality standards are met
• Ensure all repair and fabrication work meets client specifications and adheres to the company's quality standard
• Provide regular feedback and formal reports to management on workshop performance and project outcomes
• Recruit, train and manage engineers ensuring they have the necessary skills and training to perform their roles effectively

REQUIREMENTS:

• Proven experience as a Service Manager in shipyards, marine engineering companies or construction industries
• A track record of successfully managing workshop operaitons and projects
• Understand engineering regulations, industry norms and safety requirements
• Degree in Mechanical Engineering or equivalent
• Chief Engineer's license or similar qualifications
• Excellent communication skills for liaising with clients worldwide
• Experience in cost estimation, budgeting and personanel management

Homa is a subsidiary of M Illuminazione Pte Ltd, a company with over 20 years of experience in the lighting industry. Homa operates with three key teams: B2B, B2C, and Regional.

We are seeking individuals who are eager to challenge themselves and achieve significant career growth.

The Marketing Manager (B2B) position involves promoting smart home products and solutions to developers, architects, M&E consultants, and other relevant stakeholders. The role requires close follow-up with appointed contractors to ultimately close deals.

We are looking for someone who is independent, diligent, and has experience in the construction market. Familiarity with lighting, lighting controls, smart home products, and related industries is highly preferred.

While formal qualifications are not mandatory, we value discipline, strong communication skills, drive, and vision above all.

At Homa, we are committed to nurturing talent and transforming our top performers into valued partners.

Full time (6 days work week)

Responsibilities

· Implement and provide directions in project planning, coordinate works, liaise with clients, suppliers, sub-contractors, Building Management in ensuring overall progress based on schedule planned.

· Ability to clearly and effectively express ideas, thoughts and concepts verbally and in written form.

· Ability to coordinate with relevant parties to manage the progress of the project to make sure that the schedule is kept within the contract period

· Ability to manage multiple projects at a time inclusive of problem solving in event of challenges

· Ensure that works are executed in accordance with approved plans/drawings and contract specification

· Conducts weekly site meeting.

· Assist Project Director and work closely with operations team.

Requirements

· Preferably someone with a ITE or Diploma in the relevant field of study

· A minimum of at least 2-3 years of relevant working experiences is preferred.

· Good attitude and responsible

· Class 3 Driving Licence

• Maintain control of all project documentation.
• Working closely on construction plans with clients, architects, and other professionals.
• Be lead contact point for any and all matter specific to the Clients for the Project that you are in-charge of.
• Understand Project plans and Specifications.
• Responsible for understanding project plans.
• Planning and preparation for Site Works.
• Experience in Mechanical & Engineering works
• Preferably with BCSS Certificate.
• Preferably with Class 3 driving licence.

Job Requirement:

• Preferably Diploma or Degree in Mechanical Engineering or equivalent.
• Fresh graduate may apply
• Proactive and ability to meet tight deadline.
• Possess good interpersonal, analytical and communication skills.
• An independent, highly motivated and a good team player.
• Good language capability (English) both in written and spoken
• Able to communicate with Chinese Client

• Must have at least 1 year working experience in electrical/ELV cabling QS capacity
• Must be able to read electrical/ELV drawings
• Must be willing to do both QS and administrative duties
• Must be detail oriented, have good communication skills, able to multi-task and be responsible
• Study tender documents and understand required scope of work
• Calculating material quantities and costs, labour costs based on tender documents
• Selecting and/or sourcing construction materials
• Manage general office admin
• Manage and maintain proper records and files of correspondence and documents.
• Assist in preparing reports, generate quotations & contracts
• Manage incoming deliveries
• Assist the project manager on site related matters when required

*If interested, please send your resume to email ([email protected])

Job Description:

Project Management

• To resolve all technical and non-technical issues
• To ensure the tracking and monitoring of items per contractual requirement
• Responsible for submission and monitoring of technical drawings, method statements and proposals
• To ensure construction meeting client & regulatory requirements
• To carry out short-term planning to meet site progress
• To co-ordinate, program and monitor site work, materials, plant & equipment
• Carry out project objectives to align with company goals
• Reduce material wastages on site and maximise usage of machineries/equipment
• To control the allocated direct workforce effectively
• Follow approved construction method that is cost effective, productive & without compromising on Quality & Safety

Job Requirements:

• Willing to relocate in Singapore & visit construction site
• Possesses a Bachelor Degree in Civil Engineering or equivalent
• Have knowledge in the preparation of engineering project proposals and method statements
• Able to understand the drawings and scope of works
• Can work independently and willing to learn
• Fresh graduates without experience are welcome to apply

1 Year Contract (Possible Conversion to Perm)

Monday to Friday, 9am to 6pm

East

Job Responsibilities:

• Asssist Project Managers in determining and defining project scope and objectives
• Assist in predicting resources needed to reach objectives and manage resources in an effective and efficient manner
• Assist with project schdedule and support with administrative work
• Provide project updates on a consistent basis to project managers
• Research on best practices, techniques, and standards used in project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Any other ad hoc duties as assigned by the Management

Requirements:

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Driven and committed to success while maintaining integrity
• Experienced in managing clients and various stakeholders
• Must be a good team player, proactive in nature, fast learner, highly organised and positive attitude.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Title: After Sales Manager (BYD)

Location: Singapore

Key Responsibilities:

• Manage and lead the after-sales service team, including service advisors, technicians, and support staff.
• Develop and implement service strategies to enhance customer satisfaction and loyalty.
• Monitor service operations to ensure efficient workflow and adherence to service standards.
• Analyze service department performance metrics and take corrective actions as needed.
• Coordinate with other departments to resolve complex customer issues and ensure seamless service delivery.
• Develop and manage the after-sales budget, ensuring cost efficiency and profitability.
• Implement training programs to enhance technical skills and service knowledge among staff.
• Stay updated with industry trends and technological advancements to drive innovation in service operations.
• Maintain relationships with key stakeholders, including automotive suppliers and regulatory bodies.

Qualifications:

• Bachelor’s degree in Business Administration, Automotive Technology, or a related field (preferred).
• Proven experience in automotive after-sales management, with at least 5 years in a managerial role.
• Strong leadership and interpersonal skills, with the ability to motivate and develop a high-performing team.
• Excellent problem-solving abilities and decision-making skills.
• Sound knowledge of automotive service processes, including diagnostics and repair procedures.
• Familiarity with automotive industry regulations and compliance standards.
• Proficiency in MS Office and automotive management software.

Benefits:

• Competitive salary commensurate with experience.
• Health insurance.
• Opportunities for career growth and professional development in a dynamic industry.

Job Description

• Liaise and assist GM in responding to request for quotation from prospective clients
• Manage and coordinate preparation of pre-tender documentation and response to tender clarifications and amendments involved and attends tender meetings leading to award of tenders
• Prepare contract documents for control and implementation of contract administration and reviews commercial aspects of contract and agreement with clients sub-contractors
• Assist the Project Managers in preparation of monthly progress payment and ensure successful claim of progress payment
• Attend site meetings with Project Staff as and when required
• Assist Project Managers in preparation of variation order and keep comprehensive record on work alteration and design amendment etc.
• Liaise closely with Main Contractor and Client’s Q/S in regard to claims and negotiation of claims and finalization of account
• Prepared budgets and cash flow projection in conjunction with GM, Directors, Project Managers and Financial Controller
• Assist in negotiation of sub-contractors packages and preparation of sub-contractor or supplier agreement letters
• Analyze scope of work in project and contract for effective contract administration in conjunction with interpretation of architectural and shop drawings
• Monitor Project cost and prepare general financial administration
• Report example Cost history for contract negotiation and budget
• Other Ad-hoc duties

Job Requirements

• Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and possess strong leadership qualities
• Efficient, Good Analytical Skills and Able to work independently.
• Candidates with QS or Contracts background is advantageous.
• Candidate must possess at least a Bachelor's Degree in Quantity Surveying or equivalent.
• At Least 5 years of Experience in Building, n architectural works
• Proficient in Microsoft Office, MS Project, ERp and AutoCAD
• Able to start work immediately or within short notice

Roles and Responsibilities

Job Purpose:

We are looking for a dedicated Sales Personal to source and secure new potential customers. You will represent our company in a professional and cost-effective manner to increase our customer database and secure new accounts.

Job Description:

• Identifies, develops, and retains new business relationship
• Maintains relationship with customers by providing support, information and guidance
• Follow up on sale leads, close sales contracts, invoice and payments
• Canvass and secure new accounts
• Responsible for B2B sales account management and customer satisfaction

Requirements:

• Experience in Logistics & Supply Chain (preferred with Global and local sales in the Freight Forwarding industry)
• Achieve sales objective
• Able to work independently with pro-active attitude
• Possess strong hunter mentality, business sense and industry expertise
• Successful experience in identifying, qualifying and closing new businesses
• Good presentation skills

Responsibilities:

• Manage the team to provide quality support services to customers and ensure that issues and enhancements are addressed promptly and effectively.
• Act as coach and mentor to team members, define standards, monitor performance and provide leadership.
• Translate management strategic initiatives into objectives for team members.
• Establish working relationship with assigned customer accounts and understand thoroughly the customer’s issues and needs.
• Communicate requirements to development or support team to ensure timely address of customer needs.
• Monitor customer issues through working with the rest of IT and communicating the resolution plan to customers.
• Solicit customer feedback and communicate any complaints to the IT management so that they can be addressed.
• Manage projects as assigned from time to time.
• To plan and execute continuous improvement for applications reliability, performance and enhancements.

Requirements:

• Excellent working knowledge of Applications and account management skills.
• Business Operation knowledge is required.
• Working knowledge of robotics preferred.
• Power builder Programming, Exceed WMS and/or FAMS
• Able to communicate ideas effectively.
• Good customer relationships.
• Able to work under pressure, and must be results -oriented.
• Analytical and meticulous in his work.
• Able to multi-task.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

• Research and monitor sectorial skill trend, customer demand and the competitive landscape to support sales strategy development.

• Research and analyse client’s business needs to identify sales opportunities

• Cross-sell / upsell training solutions to existing clients based on their needs

• Establish strong relationships with key stakeholders within the client’s organisation

• Develop new accounts within assigned sectors of business segments

• Prepare sales proposal and quotations

• Provide responses to client’s enquiries and feedback

• Regularly monitor and report on sales metrics (e.g. Sales Achieved vs Sales Target)

• Achieve assigned sales goals.

Qualification and Requirement:

• Minimum Diploma or Degree in any discipline.

• Strong sales, negotiation and influencing techniques

• Able to identify and connect with key decision makers under learning and development team

• Sales-driven and results-oriented

• Excellent verbal and written communication skills

• Great interpersonal and customer service skills

• Strong presentation and negotiation skills

• Coachable

In order to speed up the application for this role, kindly indicate your last drawn basic salary, expected salary and your notice period (If any) in your resume.

This position is office based except when meeting clients.

The Business Performance and Operational Excellence team is responsible for championing business process improvement, data analytics, as well as other value improvement solutions, in order to provide the efficiency leverage for EBG business to grow sustainably.

Responsibilities

Strategic Performance Evaluation and KPI Development

• Lead strategic evaluations of financial performance across service lines, emphasizing overall profitability and contribution to the Enterprise Business Group.

• Drive the development and implementation of performance metrics and key performance indicators (KPIs) aligned with organizational goals.

Advanced Data Analysis and Collaboration

• Provide leadership in collaborating with service line leaders and finance teams to gather, analyze, and interpret complex quantitative and qualitative data.

• Spearhead evaluations of the effectiveness of implemented plans and initiatives, identifying high-impact areas for improvement.

Stakeholder Communication and Executive Recommendations

• Communicate sophisticated findings and insights to stakeholders, providing strategic, actionable recommendations to enhance financial performance.

• Collaborate with executive leadership and service line leaders to align financial decisions with overarching organizational objectives.

Holistic Process and Performance Improvement

• Identify and recommend high-impact opportunities for comprehensive process and performance improvements, driving initiatives for expense reduction, revenue enhancement, and efficiency maximization.

Leadership in Documentation and Quality Assurance

• Provide leadership in maintaining clear and organized documentation of performance data, trends, and analysis.

• Ensure the highest standards of accuracy and reliability in performance data through rigorous quality assurance measures.

Thought Leadership and Mentorship

• Offer thought leadership in the field of performance analysis, staying abreast of industry trends and best practices.

• Mentor and guide junior team members, fostering a culture of continuous improvement and excellence.

Requriements

• Diploma / Degree in Accounting, Finance, Business or related field with at least 10 years of relevant work experience in business performance management with a strategic mindset, agility in responding, and strong judgement;
• Having Telecommunications and ICT products knowledge is a plus.
• Excellence business acumen and strong interpersonal and communication skills including the ability to tie strategy, product, and new changes to potential business impact.
• Strong leadership skills with a proven track record of driving initiatives that enhance organizational performance.
• Advanced analytical skills with expertise in data visualization tools and financial modeling.
• Detail-oriented mindset with a focus on precision, accuracy, and continuous improvement.
• Proven ability to develop and implement meaningful KPIs that drive strategic decision-making.
• Must be able to work independently with extensive experience of running and working in a diversified team with positive collaboration within a fast-paced team environment.

• Support Singtel’s global offices International Data and Manage Services requirement
• Develop competitive pricing proposals to enhance our win rate
• Work closely with internal and external stakeholers to propose the best price-value solution to our customers that is inline with our bid strategy
• Conduct win loss analysis to enhance our pricing competitiveness
• Stay updated with best practices and meet financial KPIs such as, win rate and margin
• Lead digitial initiatives with objective to improve productivity and sharpen pricing benchmark
• Adopt a zero tolerance for non-compliance of financial and regulatory guidelines
• Conduct joint customer visits with our Account teams

Skills for Success:

• Diploma or degree in Marketing, Business Studies or Engineering
• 5 years working experience in Bid, Pricing or ICT industry
• Excel (Intermediate)
• Experienced with BI tools
• Telecommunication, AI or machine learning experience will be an advantage
• Able to work well both independently as a pricing professional and collaboratively as part of a team

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via M&A/ partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally
• Any other jobs or duties assigned by the Chief Operating Officer from time to time.

• Manager Technical Skills and Experience:
• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

1. Production Planning & Coordination

Oversee production schedules to ensure that manufacturing deadlines are met and products are delivered on time.

Coordinate with different departments (procurement, R&D, logistics, etc.) to ensure smooth flow of materials, resources, and information.

Monitor production capacity and adjust staffing and resource allocation as needed to meet demand fluctuations.

Develop production plans in alignment with company sales forecasts and customer orders.

2. Quality Control & Assurance

Ensure that all manufactured products meet industry standards and regulatory requirements (e.g., FDA, GMP, ISO, etc.).

Establish and monitor quality control procedures to prevent defects and maintain product consistency.

Audit production processes regularly to ensure compliance with internal quality policies and external regulations.

Address and resolve any quality issues in collaboration with the quality control team.

Coordinate with research and development teams to ensure new formulations are scalable and comply with safety and quality standards.

3. Team Management & Leadership

Manage and lead the production team, including supervisors, operators, and technicians, to ensure high productivity and morale.

Set performance expectations and conduct regular performance evaluations for the production staff.

Implement training programs to ensure all employees are up-to-date with safety standards, operating procedures, and company policies.

Foster a culture of continuous improvement and employee engagement.

4. Health & Safety Compliance

Ensure the factory complies with occupational health and safety regulations (OSHA or local standards).

Conduct regular safety inspections and address any potential hazards in the production environment.

Ensure workers are equipped with the appropriate PPE (Personal Protective Equipment) and are trained in proper safety protocols.

Respond promptly to any accidents, incidents, or safety violations.

5. Inventory & Materials Management

Ensure that sufficient raw materials, packaging, and other production supplies are available for the manufacturing process.

Work closely with the inventory and procurement teams to manage stock levels, avoid shortages, and reduce waste.

Oversee the storage and handling of raw materials and finished goods in accordance with safety and regulatory standards.

6. Process Optimization & Efficiency Improvement

Analyze and identify opportunities to optimize production processes, reduce waste, and improve efficiency.

Lead initiatives for cost reduction and production optimization without compromising quality.

Utilize lean manufacturing principles, such as 5S, Kaizen, or Six Sigma, to streamline operations.

7. Maintenance & Equipment Management

Ensure all production machinery and equipment are properly maintained and functioning at optimal levels.

Collaborate with the maintenance team to schedule regular inspections and preventive maintenance.

Address any machine breakdowns or operational issues promptly to minimize downtime.

8. Regulatory Compliance & Documentation

Ensure compliance with local, national, and international regulatory standards related to manufacturing supplements (e.g., FDA guidelines for dietary supplements, GMP certification, etc.).

Maintain and review production records, batch logs, and other documentation for regulatory inspections and audits.

Oversee the labeling of products to ensure compliance with health claims and ingredient disclosures.

9. Reporting & Data Analysis

Prepare daily, weekly, and monthly production reports detailing output, quality metrics, and key performance indicators (KPIs).

Analyze production data to identify trends, inefficiencies, and opportunities for improvement.

Provide regular updates to senior management on production performance, challenges, and achievements.

10. Budgeting & Cost Control

Develop and manage the production budget, ensuring the factory operates within financial constraints.

Monitor production costs (labor, materials, equipment) and identify areas where cost savings can be made without compromising quality.

Prepare financial and cost analysis reports to assist in decision-making.

11. Collaboration with Other Departments

Collaborate with research and development to ensure that new products are manufacturable and scalable.

Work with the sales and marketing teams to meet customer demand and adjust production schedules based on sales forecasts.

Ensure seamless communication with logistics for product delivery and distribution.

12. Customer and Supplier Relations

Address any customer complaints related to product quality, packaging, or delivery timelines in collaboration with the customer service department.

Maintain relationships with key suppliers to ensure the availability of high-quality raw materials at competitive prices.

Role Overview:

The Sales Manager will be responsible for driving and managing sales for company's vegetable products including alcohol business. This includes developing sales strategies, forecasting revenue, ensuring profit growth, and overseeing market analysis and pricing strategies. The ideal candidate will have a deep understanding of customer needs and market dynamics, enabling them to make data-driven decisions that drive business growth.

Qualifications:

• Bachelor’s or Master’s Degree in Business Management, Business Administration, or a related field.
• Minimum of 3 years of experience in vegetable or alcohol sales, preferably within the HORECA or supermarket industry.
• Proven experience in forecasting sales and building a customer base, particularly with the HORECA and supermarket industry.

Developing Engineering Strategies.

• Implementing Engineering Strategies.

• Conducting Project Safety Briefing.

• Controlling Materials Order and Usage.

• Supervising your Construction Team.

• Increasing our Company's work quantity.

• Improving our Company's work quality.

• Reporting to the Director and ad-hoc duties.

Developing Engineering Strategies.

• Implementing Engineering Strategies.

• Conducting Project Safety Briefing.

• Controlling Materials Order and Usage.

• Supervising your Construction Team.

• Increasing our Company's work quantity.

• Improving our Company's work quality.

• Reporting to the Director and ad-hoc duties.

- Passion in your works

- Fresh applicants are welcome

- Knowledge of using microsoft software include Project

- Handle multi-task and overseen projects assigned

- Have Leadership and able to manage projects independently

- Good Planing, coordinating etc

- Handle paper works like progress report, update work schedule

- Attend tender site show round as required

- Assisting in tendering

Developing Engineering Strategies.

• Implementing Engineering Strategies.

• Conducting Project Safety Briefing.

• Controlling Materials Order and Usage.

• Supervising your Construction Team.

• Increasing our Company's work quantity.

• Improving our Company's work quality.

• Reporting to the Director and ad-hoc duties.

Developing Engineering Strategies.

• Implementing Engineering Strategies.

• Conducting Project Safety Briefing.

• Controlling Materials Order and Usage.

• Supervising your Construction Team.

• Increasing our Company's work quantity.

• Improving our Company's work quality.

• Reporting to the Director and ad-hoc duties.

Roles & Responsibilities

We are expanding our Kei Kaisendon Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Kei Kaisendon! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

Responsibilities:

- Achieve revenue targets and profitability for brand(s)/outlet(s) under his/her purview by implementing plans to improve revenue and taking expenses into consideration.

- Responsible for the efficient running and daily operations of the outlet(s)/brand(s) under his/her purview.

- Visit the outlets and observe routine activities to ensure service standards and expected level of cleanliness are met.

- Implement recommendations and action plans in audit reports.

- Conduct regular checks to ensure staff comply with standards and SOP.

- Follow Food & Beverage Safety and Hygiene policies and procedures.

- Provide feedback and suggestions on ways to improve standards manual for the outlets as and when appropriate.

- Oversee all incident reports and ensure the recommendations and action plans are followed through promptly.

- Provide feedback on food quality to BOH.

- Ensure smooth implementation of new F&B products.

- Supervise the implementation of plans to ensure that attrition rate of operations is below industry benchmark; to meet and/or exceed Customer Engagement Index Target.

- Interview potential Front of House new hire.

- Responsible for the manpower planning, budgeting and staffing for operation, ensuring that the Total Payroll cost vs Revenue are within budgeted % for the outlets and brands under his /her purview.

- Analyse daily sales report, provide insights for weekly sales report and compile weekly promotional KPI report to marketing and HOD.

- Develop and supervise the effective controls of food, beverage and labour costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations.

- Lead in the planning and organising of promotions and events for outlets.

Establish challenging, realistic and obtainable goals to guide restaurant managers in operation and performance.

- Identify the developmental needs of restaurant managers and coaches, mentors, or otherwise help them to improve their knowledge or skills.

Strengthen customer service by using continuous improvement techniques and processes.