About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

Job Description:

Your mission is to oversee and grow Goama’s revenue with new client acquisition and retention. You will create long-term and trusting relationships with key stakeholders, ensuring that Goama remains in their immediate interest and priority. The chosen candidate will oversee accounts and sales primarily in your region.

Responsibilities:

• Leading negotiations and building relationships with relevant partners and potential affiliates or agencies.
• Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects.
• Leading Regional/Local accounts and building strategies to grow their Business
• Provide accurate weekly forecast reports and track key metrics.
• Partner with customer success, marketing, and the wider sales team to drive new strategies and business plans to achieve revenue growth
• Collaborate with cross-functional partners in Strategy Operations, Product Marketing, and Product Management to help develop the Go-To-Market plan
• Generate leads and new business opportunities through customer prospecting.
• Attend client meetings and deliver commercial presentations.
• Build and maintain strong customer relationships.

What can you expect?

You will be part of an international company that offers you the opportunity to work at challenging, enriching projects at well-known companies with enthusiastic team members. You will be part of a winning team and your work will be impactful and critical in delivering a successful organization. Being results-driven, you will have the flexibility to work remotely.

Qualifications and Education Requirements

• Bachelor's degree or equivalent practical experience.
• 2-3 years of experience in sales management, business development, or partner management in retail, Account Manager, FMCG, and Brands.
• Experience in management of partner relationship
• Experience with business development in a fast-growth, Gamification environment.
• Experience in go-to-market functions such as pricing/commercial.

Key Skills

• Ability to persuade and communicate goals.
• Ability to motivate at every level and think strategically to align strategy and tactics with overall brand goals.
• Ability to work with different priorities, multiple projects, and virtual teams and partners.
• Proficient in written and oral English and Mandarin with excellent communication and people skills.
• Likes being hands-on and is ready to go outside of the box to make things work
• Hands-on experience with B2B prospecting sales techniques Track record of achieving sales prospecting quotas.

If you are interested, please send your CV to: [email protected]

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Role Purpose

The Assistant Capacity Manager supports the achievement of yield and profitability targets by managing capacity effectively across all relevant bi-directional service legs. The scope of this includes monitoring and managing utilizations and yield proactively through effective forecasting, planning and service design, supporting partnerships, and coordinating cargo flows and transshipments in conjunction with Line Managers/assistant and Capacity Managers to manage capacity across the network’s service strings.

Role Accountabilities

Yield Management

· Support optimisation of capacity/inventory of voyages and therefore contribute to P&L outcomes.

· Analyse and recommend optimal mix of cargo carried on any given voyage to ensure the best possible financial return, considering long and short-term factors, including but not limited to customer impact, contracts and competitor response.

· To develop reports and systems to support the Capacity Manager and Line Manager in ensuring the maximum possible yield is achieved on every voyage (given pricing set by Market Managers) and reviewed accordingly in month-end forecasts and actual results.

· Proactively drive effective internal communication with other Capacity network teams keeping our cost exposure under control and therefore allowing the best yield / return for the company.

Seasonal & Short-Term Capacity Planning

· Support the establishment of systems to monitor and provide information on voyage/vessel capacity utilization, and recommend suitable actions.

· To monitor and drive bookings to ensure that each sailing is in line with model vessel put in place by the Capacity Manager.

· Develop and maintain a 12-month capacity plan for the service based on demand and supply forecasts and budgets, and to play an active role in coordinating and putting into effect seasonal capacity adjustments, including blankings, port omissions / additions, and one-off peak charter voyages.

· To drive and manage the short-term capacity adjustment (designed by Capacity Manager) such as cargo transfers, transshipments, port omission / additions as required.

· To assist co-ordinating ‘extraordinary’ events in the management of the service such as vessel breakdowns changes and dry dockings.

Internal Customer Support

· Work closely with Commercial and Port Operations teams, as well as competitors/partners, and make analyses and recommendations pertaining to capacity management, keeping in mind targets on yield, customer service, and profitability.

· In charge of the day-to-day monitoring/reporting on specific service stings identified as problematic and allocated to the Assistant by the Capacity Manager.

· Develop and implement processes for continuous improvement.

· Main strong relationship with point of contact with Customer Service on day-to-day operational matters regarding customers’ bookings.

Partnerships

· To support and maintain effective relationships and, where appropriate, partnerships with other carriers or regional service providers in order to optimise Swire Shipping’s capacity with effective communication.

Crisis Management

· Make every effort to be aware of and understand your role in the event of a crisis.

· Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.

· Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.

· Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

· Degree or diploma desirable with a focus on Business or Supply Chain Management.

· 3-5 years of progressive shipping experience preferred with a proven business or operations focus.

Technical Skills

· Specialist and proven expertise in planning and logistics.

· Highly developed communication, presentation and negotiation skills.

· Demonstrates extensive knowledge and understanding of shipping dynamics (contract development, cargo profiles, cargo mix and maximizing yields).

· A solid understanding of the financial drivers to the business and customers.

· Demonstrated commitment to exceptional customer service.

Professional Skills

· Proven problem solving skill, with ability to communicate with all department styles.

· Customer-centricity: Dedicated to meeting the expectations and requirements of internal and external customers by providing improvements in products and services. Talks and acts with customers in mind. Builds a high level of customer orientation throughout the organisation.

· Ownership and accountability: Take responsibility for individual and team output and results. Focused on results, profitability and performance.

· Collaboration: work effectively with internal and external stakeholders; seek and provide help to colleagues

· Demonstrated ability to proactively strategise and plan effectively and deliver outcomes in a competitive business environment.

· Strong conceptual and analytical skills.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Job Summary: We are seeking an experienced Digital Team Lead to join our dynamic team. The ideal candidate will manage the implementation process, ensuring adherence to established timelines, and collaborate with stakeholders across various departments to develop effective communication plans. The role also requires expertise in Generative AI to drive innovative solutions.

Key Responsibilities:

• Project Management: Translate strategic plans into detailed, actionable steps. Ensure that all project milestones are met within the established timelines.
• Implementation Management: Oversee the implementation process, ensuring that all activities adhere to the project plan and timelines. Address any issues that arise promptly to keep the project on track.
• Stakeholder Collaboration: Collaborate with stakeholders across various departments to ensure alignment and effective communication. Develop and implement comprehensive communication plans to keep all parties informed and engaged.
• Team Leadership: Lead and mentor a team of digital professionals, fostering a collaborative and high-performance work environment. Provide guidance and support to team members to achieve project goals.
• Technical Expertise: Utilize extensive experience in digital transformation, procurement, and supply chain management to drive successful project outcomes. With extensive knowledge on Procurement platforms such as Ivalua, Coupa, and SAP for Procurement AI.
• Generative AI Expertise: Experienced in Generative AI solutions to enhance digital transformation initiatives. Utilize platforms and tools to create innovative AI-driven solutions that meet business needs.
• Client Engagement: Engage with clients to understand their needs and provide expert advice on digital and AI solutions. Ensure high levels of customer satisfaction through effective project delivery and support.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance project delivery and team performance.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Over 15 years of global experience in consulting, solutioning, and implementing digital transformation initiatives.
• Proven track record in managing transformation projects and implementing platforms
• Strong project management and program management skills.
• Excellent communication and leadership qualities.
• Experience in developing and executing communication plans.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Experience in Generative AI solutions.

Technical & Functional Skills:

• Experienced in Software as a Service product lifecycle
• Strong knowledge of vendor development, purchasing, subcontracting, and inventory management.
• Expertise in pre-sales, quality management systems, and e-procurement.
• Proficient in Generative AI technologies and tools.

Domain Expertise:

• Experience working with clients in specialty chemicals, pharma, wholesale distribution, consumer packaged goods, telecom, automotive, aviation, manufacturing, oil & gas, banking, and public sector.
• Extensive experience in project management and digital transformation at major consulting and technology firms.

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WE ARE HIRING!! Apply now and make a difference.

Role: Project Manager

Job Requisition Number: JR44556

Job Level: 3 – 5 years of relevant experience (L2)

Location: Singapore

Job Objectives

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Key Responsibilities

• Responsible for supporting the Infrastructure Build team to put together the plan and monitoring each of the activities into completion.
• Responsible for coordinating with infra delivery resources required to complete the infrastructure build, and implementation, working with the infrastructure architects, the engineering team and the build team.
• Highlight and propose a revised plan if there is a conflicting resource, timeline or unrealistic expectation of infrastructure delivery/build time.
• Monitor and analyse the implementation of each infrastructure project. Recommend re-prioritisation based on the sensitivity, urgency, priority, and type of projects (e.g. compliance/regulatory) and the approval requirement.
• Consolidate the plan against the actual end-to-end cost required to deliver infrastructure projects. Recommend optimization of cost by consolidating similar infrastructure components and timelines

Key Requirements:

· Bachelor's degree and a minimum One to three of experience in project management role, preferably in a fast-face, multi-teams and multiple concurrent projects.

· Excellent communication and interpersonal skills.

· Ability to negotiate and resolve conflict.

· Attention to detail with creative thinking.

· Ability to work under pressures and with tight timelines who brings excellent time management skills.

· Familiar with Jira and Confluence

Technical Skills:

• Confluence, Jira
• PowerPoint Presentation
• Excel

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• Project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilizing of internal accounting systems in order to monitor a project’s financial status

A provider of comprehensive security solutions in Singapore, is seeking a dynamic and results-driven Business Development Manager to join our team. With a strong reputation for delivering top-tier security services, we are dedicated to protecting our clients' assets and ensuring peace of mind.

In this role, you will be responsible for expanding our customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Responsibilities

• Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.
• Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.
• Conduct market research to understand potential clients and the competitive landscape.
• Create and deliver compelling sales proposals that showcase the value of our security services.
• Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.
• Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.
• Strategize business expansion, balancing financial goals with customer satisfaction.
• Attend industry events and networking sessions to promote company services and build business relationships.
• Prepare regular reports on sales performance, market trends, and competitor activity.
• Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements

• 3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.
• Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.
• Track record of success in sales, business development, or account management, particularly in achieving revenue targets.
• Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.
• Ability to conduct market research and competitive analysis to identify new business opportunities.
• Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.
• Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

• Salary negotiable based on experience and industry expertise.
• Performance-based incentives to reward high achievers and drive growth.
• A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.
• Collaboration with senior leadership, providing exposure to high-level decision-making.
• Flexibility and autonomy in managing client relationships and business development initiatives.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

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Role: Application Tech Delivery Manager

Job Requisition Number: JR45538

Job Level: > 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

The Application Development Manager is responsible for leading a team of analyst and developers, managing the system development, implementation and support of Cards related applications on the mainframe platform with overall accountability.

· Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

· Responsible for the understanding and contributing to the technical solution from design through to code level.

· Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

· Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

· Manage the application setup and deployment components.

· Manage development issues and escalations.

· Work with vendor to ensure product deliveries are timely and good quality.

· Manage budget coming from different projects.

· Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.

· Write program specifications and documentation / flowcharts

· Perform unit and system integration testing

· Support user acceptance testing

· Ensure project documentation is done up in accordance to bank standards

· Upkeep of system to ensure compliant of payment associations’ mandates

Key Requirements:

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction

Education

• Degree in Computer Science or related discipline

Primary Contacts

• Group Function Users (Cards)
• Technology & Operations Partners
• Other Technology and Infrastructure Teams within Bank
• Product Vendors

· Development Team

Technical Skills

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

· Managing Skills

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

The Duty Manager supervises and coordinates the daily operations of the front office department to ensure the smooth delivery of guest service in accordance with the department's service standards and procedures.

He/She plans resources, allocates work assignments, maintains accurate room status information and handles operational irregularities.

Primary Responsibilities:

- Acts as Manager on duty for the hotel, dealing with complaints, problem-solving, disturbances, special requests, and any other issues that may arise.

- Directs and oversees all hotel operations to ensure guest satisfaction and safety.

- Manages the front desk, ensuring all employees perform the tasks assigned to them and coordinate front desk activities with other departments.

- Ensures team members perform and accurately complete the daily night audit in a timely fashion.

- Prepares and distributes daily summary reports for Hospitality Services Division.

- Completes and records the Night Shift Checklist (before and after Night Audits) accurately, by Operational, Financial, and Administrative tasks listed in the checklists.

- Prepares incident report as and when required.

- Assists the Front Office Manager in implementing and enforcing financial controls throughout the department, helping control operating expenses, scheduling, and purchasing.

Intellimaticz Pte Ltd

Role: Application Tech Delivery Manager

Job Requisition Number: JR45538

Job Level: > 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

The Application Development Manager is responsible for leading a team of analyst and developers, managing the system development, implementation and support of Cards related applications on the mainframe platform with overall accountability.

· Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

· Responsible for the understanding and contributing to the technical solution from design through to code level.

· Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

· Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

· Manage the application setup and deployment components.

· Manage development issues and escalations.

· Work with vendor to ensure product deliveries are timely and good quality.

· Manage budget coming from different projects.

· Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.

· Write program specifications and documentation / flowcharts

· Perform unit and system integration testing

· Support user acceptance testing

· Ensure project documentation is done up in accordance to bank standards

· Upkeep of system to ensure compliant of payment associations’ mandates

Key Requirements:

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction

Education

• Degree in Computer Science or related discipline

Primary Contacts

• Group Function Users (Cards)
• Technology & Operations Partners
• Other Technology and Infrastructure Teams within Bank
• Product Vendors

· Development Team

Technical Skills

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

· Managing Skills

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singaporeor follow us on www.instagram.com/FSSingaporeand www.facebook.com/FourSeasonsHotelSingapore

About the role

Assistant Restaurant Manager (Jiang-Nan Chun)

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Jiang-Nan Chun.

What you will do

Supporting the Restaurant Manager in leading our Jiang-Nan Chun team to deliver exceptional dining experiences. Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives. Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly. Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge. Facilitate communication within the front-of-house team, and oversee new hire onboarding and training. Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you bring

• Minimum of 2 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
• Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
• Skilled in building and maintaining relationships across departments and with guests.
• Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays

Job Description:

We are looking for a Solar Project Engineer to assist in managing and executing solar projects efficiently and safely. This role involves coordinating resources, performing site assessments, and overseeing on-site teams to ensure project success. Fresh graduates are encouraged to apply, with on-the-job training provided.

Key Responsibilities:

• Support the Project Manager in coordinating, planning, and forecasting to meet project milestones and budget.
• Conduct site assessments for PV system recommendations.
• Supervise on-site teams to ensure safety standards compliance.

Requirements:

• Diploma in Mechanical or Electrical Engineering, or a related field.
• Knowledge of AutoCAD, Solidworks, and other modeling software (e.g., SketchUp, PVsyst, Helioscope) is advantageous.
• Strong organizational skills, detail-oriented, able to manage multiple projects independently.
• Preferred: Class 3 manual driving license.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Qualifications:

• A recognised Degree by the respective professional bodies, professional institutions or BCA; in Arch, Civil / Structural / Electrical / Mechanical Engineering, Building Science, Quantity Surveying, Environmental Engineering, Project / Construction Management or equivalent.
• Certificate of Competency in Earth Control Measures for Construction Site Personnel will be preferred.
• Certificate in Construction Safety Course for Project Manager conducted by training providers accredited by MOM will be preferred.

Experience:

• Minimum 5 years of relevant post-graduate working experience in the building construction industry, preferably in HDB projects or 3 years of relevant post-graduate project management experience.
• Experience in managing building construction projects, including developing project schedules, risk management, overseeing project budgets, timelines, and compliance with regulations.
• Familiar with the Microsoft Project Management software.
• Familiar with Building Control Act 1989 and its latest revisions, having a working knowledge of the relevant statutory requirements.
• Conversant in contract administration with Public Service Sector Conditions of Contract, conversant with statutory requirements, site management, quality control procedures.
• Knowledge and good understanding of electrical design/installation specifications, site installation, services coordination, code of practice, Authority inspection and handing over.

Duties:

• Full-time on site in performing the project management and day-to-day operations.
• Conduct quality inspections with Architect, Civil & Structural Engineers and Mechanical & Electrical Engineers to implement a comprehensive and effective Quality Assurance System.
• Expect to work overtime, as and when required by the employer/client. Time off in lieu of overtime claim may be granted, on a case-by-case basis.

Work Location:

• Hougang, Kim Tian, Queen’s Road, Empress Road, Ghim Moh

Salary Range:

• “All-in" compensation of $9,000 to $10,000. The "all-in" compensation payable is deemed to be inclusive of the monthly staff salary, bonus, employer's CPF contribution, medical and hospitalization and personal accident insurance, training and administrative support costs and all other costs which are necessary.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Job Description

We are looking for a Sales Manager to join our team at DeltaFrontier in Singapore. An innovative Singapore-based company, DeltaFrontier is a fast-growing value-added solution partner providing cutting-edge technologies in the AI and IoT industry. As a regional distributor, we strive to be a leading new technology solution and product supplier.

Why DeltaFrontier?

DeltaFrontier's success is attributed largely to the highly skilled staff we employ and the professional service we provide, allowing us to expand speedily in this region. Our team is the driving force of the company, forging ahead to accomplish its mission and vision. Consisting primarily of proactive, accountable and creative talents with hands-on experience, you can learn from our MNC-background team to support various pre-and post-sales projects.

• You want the primary responsibility of supporting sales growth initiatives across South East Asia.
• You are passionate about new technologies and high growth in the upcoming years.
• You love working in a startup environment and can take responsibility in critical projects.

Responsibilities

· Identify and target potential clients for smart workspace solutions, ranging from small businesses to large enterprises.

· Develop and execute effective sales strategies to penetrate the target market and expand the customer base.

· Stay updated on industry trends, competitor offerings, and emerging technologies in the smart workspace domain.

· Establish and nurture long-lasting relationships with key decision-makers and stakeholders.

· Conduct thorough needs assessments to understand client requirements and pain points.

· Provide exceptional customer service by promptly addressing inquiries, concerns, and requests.

· Conduct engaging product presentations and demonstrations that showcase the features and benefits of our smart workspace solutions.

· Collaborate with clients to understand their unique needs and tailor solutions that align with their business objectives.

· Work closely with technical experts to design customized solutions that address client challenges.

· Lead the entire sales process, from lead generation to contract negotiation and deal closure.

· Develop persuasive sales proposals, contracts, and pricing agreements that meet client expectations.

· Coordinate with internal teams to ensure successful implementation and deployment of solutions.

· Set ambitious sales targets and objectives in alignment with company goals.

· Provide regular updates on sales activities, pipeline, forecasts, and performance metrics to senior management.

· Analyze sales data to identify trends, opportunities, and areas for improvement.

· Be a high-level individual contributor to achieving business objectives.

· Develop and execute an effective sales strategy to ensure a high-quality sales pipeline and closure rate.

Requirements

· Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

· Proven track record of at least 5 years in B2B sales, preferably in technology or smart solutions such as business intelligence, smart office, smart building, surveillance, physical security, locker solution

· Strong understanding of smart office technologies, IoT, and related trends.

· Excellent communication and interpersonal skills, with the ability to present to diverse audiences.

· Strategic thinker with the ability to identify market opportunities and drive revenue growth.

· Demonstrated ability to negotiate and close deals with a customer-centric approach.

· Proficiency in CRM software and sales tracking tools.

· Strong organizational skills and ability to manage multiple priorities effectively.

· Self-motivated and results-oriented, with a proactive attitude toward problem-solving.

· Willingness to travel for client meetings and industry events as required.

· Highly motivated, resourceful, and independent worker who is proactive and customer-focused.

· Proven sales track record.

What we offer

· A great team and culture with an MNC-background management team.

· Competitive salary and benefits.

· High growth opportunity for career development.

· Colleague recognition awards.

· Regional business travel expansion.

• At least 10 years of practical working experience with 5 years in Building Projects Construction Management with the Main contractor in a Senior Management role.
• Strong leadership skills and experience in managing a team of departmental heads.
• Certificate in Construction Safety Course for Project Managers
• Good knowledge of local authority requirements and engineering standards
• Possessed excellent analytical problem-solving skills and strong interpersonal communication skills.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant / Banquet Operations Manager is concerned with the strategic management of the Banquet, in line with prescribed Hilton International policies and procedures.

What will I be doing?

As the Assistant / Banquet Operations Manager, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Actively seeking verbal feedback from customers and staff at every opportunity.
• Agree on and implement actions to make improvements to customer service with consultation with your Manager.
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Restaurant Manager.
• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Maintain a presence in the lobby, setting the example to team members for guest service.
• Be proactive towards guests, assisting them with any reasonable request, and training all team members to see these things before guests ask.
• Knowledgeable of Hilton departmental standards.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Assess staff performance against standards.
• Assist in implementing and following through with improvements identified.
• Assist in preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions etc.)
• Assist with communication to the Front Office and Groups & Tours to maximize in house and group business for Food & Beverage, ensuring direct liaison with Group Leaders upon arrival.
• Describe, assign and delegate duties and authority for the operation of the Restaurant at all times.
• Understand the situation in other departments and its implication for your own department.
• Planning ahead and ensuring adequate resources are available.
• Manage departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Maintain in-depth technical knowledge and skills required for the job.
• Establish good communication with the Kitchen team.
• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team and getting members of the team to work cooperatively with others.
• Assist with keeping the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
• Be aware of potential highs and lows in the business.
• Identify, communicate and act on potential sales leads.
• Create an environment where “everyone sells”.
• Assist with forecasting potential revenues and costs.
• Follow company’s control procedures.
• Communicate relevant financial information to the team.
• Assist the Manager in maintaining leave plans for the department.
• Understand the quantity and quality of people needed to operate the department.
• Assist with carrying out selection interviews and making effective recruitment decisions.
• Ensure that new recruits have all relevant information before commencing employment.
• Assist with planning and ensuring that departmental orientation is carried out.
• Ensure that standards training, and assessments are carried out.
• Assist with regular reviews of individual and team performance against objectives, providing feedback.
• Assist with developing and implementing department training plans to meet business needs.
• Assist with carrying out annual appraisals in accordance with legal and hotel guidelines with all staff and identify individual training needs.
• Understand relevant OH&S legislations and their implications on the operation of the department.
• Communicate to the team their responsibilities within OH&S.
• Ensure that safe and healthy working practices are implemented at all times.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Assistant / Banquet Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years in a managerial position in a 4 / 5-star category hotel.
• Good English skills, both written and verbal to meet business needs.
• Familiar with computer systems.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Key strengths (under the 9 competencies) in people management, communication and planning.
• Able to work under pressure and deal with stressful situations during busy periods.
• Outgoing personality and willing to work for long hours.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Purpose of role: This role is to build and protect the reputation of IHG, as a business partner, in South East Asia & Korea and manage internal communications across EAPAC.

Key Accountabilities:

• Responsible for building and maintaining the reputation of IHG in South East Asia and Korea, specifically in Thailand and Malaysia.
• Manage corporate affairs activity in South East Asia across five key pillars (external, internal, owner, corporate responsibility, public affairs) to support the Division’s ambition.
• Deliver external trade/business media activity such as writing media releases and briefing books, and organizing events and interviews. Includes working with local market agencies, where relevant.
• Support the profiling of leadership and growth teams externally including interviews, owner communications, industry events.
• Provide counsel to leaders & functional teams on communications approach– supporting, managing expectations and education as necessary.
• Issues and crisis management support for our hotels and the business in Thailand and Malaysia.
• Develop and deliver EAPAC specific internal communications approach to support the BU priorities and aligns with the global Elevate strategy while aligning with Division specific internal communications activities. This includes ownership of EAPAC channels and content development for the BU.
• Supporting the Head of Corporate Affairs EAPAC with content creation, events, advocacy as required.
• Providing support to the GCA EAPAC team as appropriate.
• Work in partnership with the EMEAA team on specific projects or initiatives.
• Manage admin and processes within the SEAK GCA team including media coverage reports and ensure we use our budget to the greatest effect.

Education:

• At least 7 years’ experience in external/internal communications.

Experience:

• Experience of managing agencies and budgets.
• Experience of working within a complex business with a range of stakeholders with different needs and interfacing with senior people.
• Experience of the media landscape in South East Asia would be an advantage
• Experience working with international brands would be an advantage

Requirements and Knowledge:

• Is confident, credible and compelling when working with senior stakeholders.
• Able to engage and inspire with energy and belief in communications.
• Ability to stay calm in a crisis situation.
• Collaborative approach and partnership mind set - able to build strong relationships and be known as a trusted advisor
• A can-do attitude, with a track record of delivering complex programmes of work. Demonstrates an ability to prioritise and handle multiple tasks in a demanding, fast-paced work environment.
• Proven ability to work effectively across a matrix / virtual team.
• Ability to manage budgets.
• Clear and confident written and oral communication skills.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Customer Needs & Service Delivery: Identify customer needs and oversee service delivery within the business context, ensuring alignment with customer expectations.
• Team Leadership & Conflict Management: Lead the service delivery team, manage conflict, and ensure efficient execution of processes and tasks.
• Financial Management: Oversee key finances and accurately forecast service-related costs and resource requirements.
• System Knowledge & Troubleshooting: Maintain a comprehensive understanding of end-to-end systems to effectively troubleshoot issues and address change requests.
• Incident Management: Take ownership of critical incidents, coordinate with resolution parties, and facilitate clear communication between stakeholders for post-incident analysis and improvements.
• Performance Reporting: Provide accurate, timely reports on service delivery performance to senior management.
• Process Analysis & Optimization: Analyze both client and internal processes, and implement strategies to optimize service delivery efficiency.
• Team Development: Build and manage a team of maintenance service engineers, ensuring they meet customer expectations and maintain a high level of competency.
• SLA Management: Plan, manage, and monitor the maintenance team's response times, ensuring compliance with Service Level Agreements (SLAs).
• Contract Management: Ensure clarity on contractual obligations, monitor contract validity, and manage contract renewals with clients.
• Financial KPIs: Consistently meet or exceed financial Key Performance Indicators (KPIs) for the service team.

Technical Skills:

• ITIL: Strong understanding and application of ITIL practices for service management.
• Full Stack Development: Knowledge of full-stack development processes and technologies.
• Minimum 8 years experience in industry
• Bachelor Degree