Pay Band: 4 / Grade H
Location: Toa Payoh, Singapore

Department : English Sales and Customer Management

Contract Type: Indefinite Local Contract

Closing Date: Wednesday, 21st February 2024- 23:59 Singapore Time (GMT +8)

Role Purpose:

The main duty of a Sales & Customer Management Executive (SCME) is to secure excellent sales results (new and existing students) in order to assist the Teaching Centre to meet or exceed its sales targets.

The SCME is also responsible for delivering a seamless customer experience to customers when handling enquiries about British Council English language services and to provide a high quality, efficient and integrated pre and post-sale customer management experience for students and other customers across all British Council Services meeting Key Performance Indicators (KPIs).

Main accountabilities but not limited to the following:

Sales & Account Servicing
To meet and exceed all sales (new and existing students) targets and KPIs as set out by the organisation.

• Be accountable for individual’s & team’s monthly/quarterly sales (new and existing students) targets.
• Provide consultation services to students or parents on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale.
• Administer placement tests to both local and overseas students where necessary, to ensure a good fit of products and learning needs.
• To maximise opportunities for cross selling and up sellingFollow up with customers who had their consultations and/or placement tests but did not register with the purpose of offering them alternative solutions to enroll onto a British Council course.
• To maximise conversion rates of enquiries/placement tests to registrations by following up telephone and email enquiries, ensuring smooth customer enrolment process.
• To use Salesforce CRM to monitor daily sales performance so that appropriate actions can be taken to meet or exceed sales (new and existing students) targets.
• Provide an exceptional level of sales and customer management to all customers to ensure that all their needs and requests are taken care of.

Customer Management
To provide British Council students excellent post-sales services so that they enjoy a good experience with the organisation.

• Attend to all customers’ requests and enquiries through all British Council channels in a timely manner.
• Ensure that all existing customers are informed of re-registration promotions and periods through various channels as appropriate (e.g. in writing, telephone calls, EDM).
• Register/reserve/waitlist students in appropriate classes and details are entered in the system accurately.
• To handle cash desk in the system accurately and payments received correctly for course.
• registrations/placement test/examination registration and other products/services.
• Daily reconciliation of individual revenue.
• Ensure that all databases and reports are updated and recorded in a timely and accurate manner.
• To provide administrative support, as required, to enable excellent customer experience is delivered to students.

System

• Be proficient in using relevant systems, such as CRM, British Council student registration systems (TCMS & OBS) and other IT systems or platforms used to ensure smooth operation of the British Council.

Product & Offer Knowledge

• To acquire and maintain an excellent level of product knowledge at all times by attending product training and observing classes.
• To acquire and maintain an excellent level of pricing, discounting and offer knowledge at all times through briefing and attending professional development and skills programmes.

Data collection and reporting

• To input Teaching Centre data, following British Council guidelines, in the relevant systems and ensure that all databases and reports are updated and recorded in a timely and accurate manner.

Housekeeping

• To ensure British Council promotional materials in public areas are up-to-date and professionally displayed with adequate copies.
• To monitor equipment and furniture in the front of house to ensure they are in good working order/condition.
• To ensure the front of house is well organised and tidy, meeting British Council’s health and safety guidelines.

General

• Comply with the Standing Operating Procedures (SOP) as per the job requirement
• Any other duties as assigned by the Line Manager
• Attendance at regular professional development, training and skills programmes as required
• Full engagement with the performance management programme (PMPD)
• Participate in projects as agreed in Performance Agreement
• Attend and/or complete all British Council mandatory e-learning modules.

Other Responsibilities and Duties

• As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the Centre. This may include covering duties at any of the branches of British Council Singapore. This may also include participation at Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch and Examination Promotions, for example.
• Provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.

Role specific knowledge and experience

Essential

• At least 6 months work experience in a B2C customer management and/or sales environment.

Desirable

• Experience within the education sector
• Experience of working with CRM systems (Salesforce preferred)

Requirements

• Having qualification Diploma/Degree in Marketing/Sales or Business Management
• Good written and oral communication skills in English (Interview and IELTS (or equivalent) score of 6.5 or above.
• Good written and oral communication skills in Mandarin is an advantage.
• The successful candidate will work a 5-day week on a shift system from Monday to Sunday. Evening and weekend work are required on a regular basis.

Locally Recruited

• Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

Sales Executive [Freight Forwarding]

Salary: $3000 – 4000 + comm
Working Days: Mon - Fri 9am to 6pm [Flexi Working]
Location: Near to Kaki Bukit MRT / Travel across Singapore is required

Job Responsibilities:

• Direct reports to the Senior Manager.
• Present, promote and sell logistics products/services to prospective customers.
• Achieve agreed upon quarterly sales targets and outcomes within schedule.
• Generate and reach out to customer leads through cold calling, door knocking, digital marketing etc.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximise satisfaction.
• Analyse market’s potential, trends, track sales and status report, provide regular market insights and updates to the management team.
• Work closely with Customer Service and Operations on the execution of customer's quotation and orders.

Job Requirements:

• With Diploma in logistics / supply chain is preferable.
• Minimum 3 years of B2B or B2C sales experience, sales experience in freight forwarding industry will be highly preferred.
• Proficient using Microsoft applications such as Excel, Words, PowerPoint etc.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job responsibilities

• Plan local delivery routes and manage day-to-day delivery schedule
• Prepare delivery and invoicing documents for daily deliveries
• Process requests for aftersales service
• Arrange delivery and collection of mock ups to customer including necessary documentation
• Provide weekly reporting on service status
• Provide weekly reporting on quality issues arising from customer feedback and servicing
• Coordinate logistics operations across departments to ensure timeliness of goods delivered to customer

Job requirements

• Minimum Diploma
• Minimum 2 years of working experience in scheduling and customer service
• Experience in using ERP system ie Oracle/SAP etc
• A keen attitude towards servicing customers
• Problem solving abilities to resolve customer issues

Weekend & Public Holiday Staff (Sell Sports shoes)

ü Flexible

ü Ad hoc work arrangement

ü Weekday available too

ü Student / retires welcome

• 12pm-7pm
• $9.70 / hour weekday / weekend / Public Holiday
• 1 hour meal break not payable
• Receive pay by the 5th
• Locations at Punggol Safra / THE CHEVRONS
• Provide excellent service to customers to promote sales
• Interested parties kindly email a detailed resume in MS Word format with photo and expected salary to: [email protected] / 9797 9520

Responsibilities

• Generating leads and cold calling to get appointments with potential clients
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions
• Consult with prospect about business challenges and requirements with analysis of costs and benefits.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis
• Other general admin duties as assigned

Requirements

• Hunter mentality and a “no fear” approach to prospecting corporate clients
• A strong work ethic, positive attitude and genuine desire to learn
• Candidates with no experience are welcome to apply as training will be provided
• Candidates with prior experience in related fields can be considered for senior position

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

Our client is a Global MNC, one of the leading players in the Engineering sector. Due to business needs, they are now recruiting a Transport Operation Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Supervise a team of internal/external transport personnel, ensuring smooth operations/processes
• Facilitate communication among the company’s different departments to enhance efficiency in the movement/operations of the company’s equipment, ensuring optimal transport arrangements
• Coordinate the scheduling and logistics of incoming/outgoing equipment to meet the necessary deadlines
• Receive/Manage incoming goods and shipments, coordinating with the various freight forwarders, and arrange the parking accordingly
• Suggest/Implement cost-saving measures, optimizing transportation expenses and meeting the company’s saving objectives
• Update/Maintain the necessary transport delivery information, distributing the necessary documents to the various departments
• Work closely with both internal/external stakeholders to guarantee the seamless execution of the company’s transportation operations
• Monitor/Enhance the company’s transportation policies, identifying areas for improvement and implementing potential policies
• Negotiate/Liaise with various external transport providers to identify the best cost saving methods for transporting the company’s equipment between various locations
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in Logistics and Supply Chain Management, or other relevant field of studies
• Minimum 3 years of experience in Logistics/Transportation Operations

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Nanyang Centre for Public Administration (NCPA) at NTU is Asia’s leading institution in public administration education and research. Through its varied premium programmes and activities, NCPA actively promotes good governance and public services, facilitates knowledge exchanges, and strengthens cooperation among governments across the world. (Please refer to the website for more information: https://www.ntu.edu.sg/ncpa).

The Centre is looking for a motivated and independent Executive to support RO in the management of graduate programmes (English) as well as the activities and operations of the team.

The executive is a critical member in providing administrative and operational support to the graduate programme in a professional and timely manner.  He/ She will provide administrative support in a full spectrum of graduate academic activities under the graduate programmes delivered in English.  This includes programme planning and implementation, operations and support, scholarship, course administration, teaching resources, collation of statistics, facilitate examination and students’ activities.

The job responsibilities include:

Course advisory responsibilities:

• Provide course consultation (phone / email / walk-ins) to individuals and company representatives.
• Proactively develop and follow up on leads to achieve specific targets for a portfolio of courses
• Build and maintain the highest standard of customer relationships by handling phone and walk-in enquiries.
• Monitor and provide regular updates to management on application status in a timely manner.

Course administration responsibilities:

• Assume role of primary point of contact between students, faculty and internal/external stakeholders on programme matters.
• Engage with director and faculty on course curriculum, schedules, and delivery.
• Support application and admissions of new intakes
• Maintain and follow the progress of all applications, and to communicate to prospective and matriculated students.
• Plan and schedule semester and examination timetable
• Ensure timely billing and collection of tuition fees, and processing of scholarships.

Course logistics responsibilities:

• point of contact for graduate students and actively engage them on course related matters such as pre-course preparation, assignment, examination and etc
• Work closely with director and faculty by providing them with useful information and feedback on students for optimum engagement.
• Liaise closely with service providers / vendors on delivery, ensure quality products and services provided.
• Ensure seamless programme execution and positive students experience.
• Maintain standard operating procedures with the goal of achieving the highest service standard delivered.

Other Duties:

• Support and coordinate centre events and activities
• Undertake special assignments and related duties as needed.

Requirements:

• Diploma or bachelor’s degree in a relevant discipline
• Prior work experience in the area of education, student engagement, or event management will be an added advantage
• Commitment & Interest in students/ programme management
• Meticulous, self-motivated and a team player
• Resourceful, customer-oriented, and enjoy working with people
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Good interpersonal skill with positive and service-oriented attitude
• Provide excellent customer service to external stakeholders
• Adaptable, takes initiative, and can work independently
• Ability to multi-task, prioritize, and meet tight deadlines

• Digital Marketing Strategies and Execution
• SEO and SEM
• Social Media Marketing
• Content Marketing
• Web Design
• Leads Generation

Requirements

• Driven, Initiated, Responsible, Meticulous, Problem Solver, Good with Design
• PROFICIENT IN DESIGN WORK (e.g. Using Photoshop, Canva etc). Must have past portfolio for our reference.
• PROFICIENT in Digital Marketing Channels (e.g. SEO, SEM, Social Media Marketing Strategies and Implementation)
• PROFICIENT in Web design (e.g. Using Wordpress, WIX etc)
• If have skills in video editing/ photography would be a bonus
• Must have prior experience. If fresh graduate, must have past portfolio to showcase.

Benefits

• Salary Range: SGD 2500 to SGD 3200 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

• Managing facilities and maintenance operations of existing facilities for healthcare/hospitality industry.
• Ensure contractors/vendors complete repair and maintenance work to required timelines and standards.
• Participating in new built project, assist in project management role during the design, tender, construction and post construction stages of the projects.
• Using computer aided management software in facilities maintenance.
• Coordinate, supervise and assist in major renovations, additions and alterations works, capital replacement works and the like to successful completion.
• Facilitate the supervision of operation staffs, planning and overseeing the manpower deployment of staff in the department.
• Participate in Fire Safety management, training and exercises. Assist to set up and maintain the CERT teams.
• Respond and attend to Emergency events whenever occurred (Fire Alarm, Power trip, Water leakage issues, etc.), including off-duty hours.
• F&B supervision works, licensing requirements and maintain high standards of cleanliness and hygiene.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Summary: Executive - Operation / Order Processing

The Executive will assist the supply chain operations at the company's Singapore-based healthcare Regional Distribution Centre. He/she will assist in daily customer order management, drive continuous improvement, and ensure adherence to Quality Management Systems (ISO, GDP, GDPMDS, TAPA, STP). He/she will also utilize extensive 3PL expertise for end-to-end coordination of warehousing and distribution in the Pharmaceutical & Medical Devices sector. He/she will be assisting in stock take/cycle counts for precision in inventory management.

About the Company:

The company envisions to bring value to healthcare institutions, general industry, and governmental agencies, by improving healthcare supply chain processes. The company strives to transform Singapore's current multi layered healthcare supply chain into a seamless end-to-end integrated system.

Key Responsibilities:

1) Customer Order Fulfilment Management:

• Drive Continuous Improvement initiatives to minimize operating costs and exceed customer expectations.
• Optimize operational resources and facilities for peak productivity.
• Effectively manage budget spending in response to changing business volumes.
• Ensure the order processing team is competent and utilizes technology for enhanced efficiency.
• Assist in stock take/cycle counts for precision in inventory management.

2) Quality Assurance & Regulatory Compliance:

• Ensure operations align with Quality Assurance Systems and procedures.
• Ensure all activities and documentations are in compliance with ISO, GDP, GDPMDS, and GMP requirements.

Qualifications:

• Proven experience in supply chain / 3PL operations, preferably in Pharmaceutical & Medical Devices.
• Familiarity with ISO, GDP, and regulatory compliance standards would be added advantages.
• Demonstrated success in optimizing warehouse and distribution operations.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

We are seeking a Business Development Executive with excellent interpersonal and communication skills to join our fast-growing company in Singapore. This is a sales role with career advancement opportunities and an attractive remuneration package for suitable candidates. You will be responsible for searching for new clients and cross-selling/upselling solutions to existing clients.

You will work closely alongside management to sell existing solutions and co-create new solutions and business opportunities. We have a flat and open, performance driven company culture with flexible working arrangements.

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Responsibilities:

• Manage IT infrastructure platform projects and assist with the deployment process.
• To administer and configure infrastructure system and application (Active Directory Services, telephony, server storage, backup etc), network devices (Firewall, routers, VPN, internet proxy, wireless, etc), desktops, laptops, mobile devices, printers and POS. NAS), Compute Platform (Server system hardware) and Infrastructure services systems (MFT, Enterprise batch job management, Monitoring tools, patch management tools, inventory)
• Monitor system performance, troubleshoot and resolve issues related to the IT infrastructure.
• To ensure systems are backup automatically, disaster recovery plans and patches are carried out successfully and monitor the systems resources usage closely.
• Regularly maintain up-to-date documentations for infrastructure activities & user guides.
• Render technical support when required after office hours and weekend support if required during in-house events.
• Ensure regulatory and legal compliance in infrastructure operations and maintenance activities.
• To manage in-house POS system and related hardware
• Should be well versed in Firewall and Network concepts with Cybersecurity background is a must.
• Good knowledge on SSL off-loading concepts.
• Commitment to complete tasks on time and team work.
• Articulate in excellent written and verbal communication skills.
• Perform other duties assigned by management
• Able to quickly learn and adapt in any technology.

Requirements:

• Degree in IT / Computer Science
• Minimum 3 years of experience in IT System Infrastructure implementation / maintenance
• Product knowledge of Microsoft Windows, Active Directory, VMware & Fortinet
• Good technical skills in configuration and troubleshooting PC, network issues including back bone infrastructure issues, server hardware knowledge and Cybersecurity skills.
• Hands-on experience with Windows environment and experience in configuring servers, switches, Microsoft 365 technical support and Telephony systems support.
• Pen test certified will be an added advantage.

Senior Marketing Executive

Working Day: Monday – Friday (4 days in Office, 1 day from Home)
Office Location: Jurong East, Singapore
Salary Range: $3,500 - $5,000

Job Description:

1. Social Media Management

• Develop and execute social media marketing strategies that align with the company's goals and target audience
• Create and curate content specifically for social media channels, including posts, stories, and visuals
• Oversee the day-to-day management of social media platforms (e.g., Facebook, Instagram) to ensure consistent posting and engagement
• Monitor and respond to comments, messages, and mentions on social media, maintaining a positive brand image
• Utilize analytics tools to track social media performance, make data-driven decisions, and optimize strategies for better engagement and reach Website, social media platform content writing and update

1. Public Relations (PR) and Media Relations

• Create PR materials, such as press releases, media kits, and pitches to distribute to the media
• Lead PR efforts to enhance the company's public image and reputation
• Develop and implement PR campaigns, including press releases, media pitches, and crisis communication plans
• Build and maintain strong relationships with key media contacts and outlets to secure press coverage
• Arrange interviews, press conferences, and media appearances for the company
• Monitor news coverage and mentions of the company, and proactively address any negative or damaging information
• Manage marketing inventory for communication materials (social media, print, merchandising etc.)

1. Collaboration:

• Assist with the development of marketing collaterals - work with in-house designer and external agencies to oversee designs and productions of marketing materials, POSM materials, traditional and digital media contents, PR publicity, and advertisements
• Responsible to drive activities performances for one of Company's brands to meet objectives
• Liaise with mall management on mall activities and advertising channels
• Work closely with the operations team to manage their communication, promotional and marketing execution, and needs

1. Others:

• Handle and manage 3rd party online delivery platforms
• Manage the POS system menu and price changes.
• Any other ad-hoc duties when required

Requirements:

• Diploma / Degree in Business / Marketing or related disciplines or equivalent
• Possess exceptional F&B industry knowledge and familiar with different strategies used by industry players and competitors.
• Prior experience as a Senior Marketing Executive with digital marketing and/or agency experience is a plus.
• Proficient in Microsoft Offices; Familiar with Photoshop, Illustrator is a plus.
• May require to work during weekends and public holidays for promotion events.
  

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Responsibilities

• Manage and work with internal and external users on other master data set-up and accuracy, including monitoring of sourcing events as and when required. (Vendor master set-up, risk assessment related issues, catalogs set-up, maintenance of master data etc.)
• Responsible for both internal and external users access to the Procurement systems and monitor their activities.
• Provide L1 Helpdesk for both internal and external users on Procurement systems and processes. Answer and respond to phone calls, emails and chats for system support issues.
• Manage and work with internal and external users on other master data set-up and accuracy, including monitoring of sourcing events as and when required.
• Participate and work with key stakeholders in freight management.
• Monitor and track freight shipments.
• Attend to BU/FF queries on freight matters including provision of expertise to BUs for special shipments (gaming machines, unique live fish shipments etc.).
• Coordinate freight damages activities, including other freight related activities as and when required (maintenance of SOP, freight guides, sending market updates etc.)
• Preparation of quarterly reports freight shipments reports for insurance declaration.
• Record keeping of all freight related matters (cargo permits, shipping documents).
• Undertake any other tasks assigned from time to time as maybe required in his/her role.

Job Requirements

• Diploma holder and above.
• Proactive and able to work under tight schedule.
• Meticulous and able to work independently.
• Good interpersonal and communication skill.
• Logical thinking, curiosity and analysis abilities;
• Strong awareness of quality, reliability and responsibility.

Main Duties & Responsibilities

• Manage the corporate identity and all its brand assets

• Develop collaterals and bring consistency across all platforms with the new corporate identity

• Build the brand image through sound conceptualization and execution of publicity materials, marketing collaterals, newsletters, etc. in accordance to the group’s communications strategy

• Drive and develop innovative design concepts that cross multiple channels ranging from print, digital and social media

• Produce collaterals, publicity materials and newsletters, in response to the brief, from conceptualization to execution to final production for various platforms

• Propose forward-thinking design ideas

• Work closely with other offices in the team, internal stakeholders, communications colleagues from other entities as well as appointed vendors in alignment with the brand image and standards.

• Undertake other communications functions, duties and projects such as events management, photo shoots, video shoots, Etc.

• Handle logistics and operations in relation to events like Baby Fairs and Seminars.

• Updating / Revamping website

• Directly responsible for all marketing and market development activities in line with company strategy.

• Specific tasks will be focused on driving business and building our competitive position across the O&G clinics, hospital and other relevant accounts, ensuring clear strategic direction, value and positioning.

• Develop and execute marketing plans.

• To manage and improve lead generation campaigns, measuring results.

• Produce marketing materials on time and in budget.

• Develop and implement effective marketing campaigns and activities such as workshops, seminars,

webinars, direct marketing and work with sales, key doctors and hospitals.

• Overall responsibility for brand management and corporate identity.

• Review and respond to social media comments, communicate any major issues to appropriate business owner.

• Capture all media enquiries and send to Client Services / CRM team to respond.

• Responsible for compiling and interpreting market trends, customer needs, and competitive information.

• Communicate, inspire, motivate and involve sales teams and part-timers as appropriate to ensure successful execution of strategy.

Requirements:

· Diploma/Degree Marketing, Design or related fields

· A strong portfolio of illustrations or other graphics

· Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop. After Effect, XD, Dreamweaver a plus)

Interested candidates please send in your resume to:

[email protected]

Valerie Yong Kian Fung

R1103704

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted

. Prepare and submit for tenders regularly

· Prepare, Review and update existing and new contracts

· Analyze potential risks involved with specific contract terms / tenders

· Maintain organized system of physical and digital records

· Manage, direct and monitor the overall performance of the tender process to obtain maximum efficiency, quality, service and profitability for the organisation effective liaison, support and assistance between tender process department and rest of organisation

· Maintain and improve mechanisms for obtaining opportunities, surveying and measuring tender process and disseminate feedback to the appropriate internal entities

· Manage the development of plans for tender process activities to achieve targets and developing plans for streamlining tender processes

· Interact and co-operate with both internal and external parties.

· Ad hoc special projects assignment by management.

· Manage end-to-end tender processes, including sourcing tender opportunities, attending site tender briefing, coordinating with external and internal parties to prepare competitive and comprehensive bids for submission, and subsequently following up and monitoring the tender results.

· Responsible in the overall contract administration, preparation and review of contract.

· Attend meeting when required.

· Any ad hoc duties assigned by management.

Requirement:

· At least 3 Year(s) of working experience in the related field is required for this position.

· Required Skill(s): Microsoft Office, presentation skill

· Proven work experience as a Contracts and Tender Administrator

· Aptitude for tender process management and good presentation skill.

· Excellent writing skills with keen attention to detail, with an ability to spot errors

· Strong analytical and organizational skills

· Ability to work with varying seniority levels, including staff, managers and external partners

· Preferably a Degree/Diploma in Business Administration; additional qualifications in law are a plus

· Available Immediately

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking to grow our Human Resource team to support the manpower needs of the Group through the next phase of the growth and development roadmap.

Work Location

• Jurong East (5 minutes walk from MRT station)

Job Description

• Officer-In-Charge of the employee life cycle processes for assigned portfolio - recruitment, onboarding, orientation & training logistics and record keeping through exit interview;
• Manage full spectrum of payroll related function for assigned subsidiary (Tax clearance submission, monthly CPF submission, annual income tax submission, and other government related grant application and submission);
• Assist in recruitment initiatives for other subsidiaries within the Group;
• Company-wide committee facilitation and participation;
• Employee safety, welfare, wellness and health reporting;
• Provide direct support to employees during implementation of HR services, policies and programs;
• Updating HR policies and organize CSR related programs;
• Ad-hoc duties as may be assigned from time to time.

Job Requirements

• Diploma / Degree Holder in any field; Diploma / Degree Holder in HR or related field is a distinct advantage;
• Minimum of 2 - 3 years relevant experience in Human Resources with Payroll Processing responsibilities for an organisation in Singapore is required for this position;
• Experience in payroll softwares will be an advantage;
• Possess a high level of responsibility and integrity to maintain confidentiality of all HR and payroll records;
• Meticulous with good communication skills;
• Indepensent and self-motivated with a growth mindset;
• Proficient in Microsoft Office Applications;
• Able to work under pressure and tight deadlines.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

NTU Singapore is a research-intensive public University founded on science and technology, nurturing leaders and creating societal impact through interdisciplinary education and research. Over the years, NTU has achieved worldwide acclaim for its research output, innovation, and teaching excellence. As a key office anchored in the vibrant research culture and environment within NTU, we are seeking a Senior Executive Officer in Research Grant Administration to bolster the collective effort to consolidate and further advance NTU’s research standing and capabilities. He/she will support NTU faculty so that they can conduct their research effectively with compliance to regulations governing research fund management.

You will support in the administration of research grants and other research-related matters handled by the NTU Research Support Office. This includes coordination of grant calls with the Colleges and Schools in the University, assisting researchers and faculty in their grant submission and grant post award activities like reporting submissions, assisting researchers to understand grant agencies’ guidelines and coordination of review panel meetings.

Key Responsibilities:

• Administrative support for various NRF grants
• Support in NRF grant calls including drafting of grant call announcement faculty, advising PIs and school administrators on funding guidelines, work processes and grant call opportunities
• Provide guidance to faculty and school administrators to better understand the grant requirements through checklists or guide or standardized forms
• Facilitate on the budget scrubbing process prior to the award of the project
• Coordinate internal review panel meeting to shortlist proposals, when required
• Assist awarded PIs with their letters of acceptence and facilitating research account opening
• Support the team to manage post award requests from faculty for their research grants (i.e. variation requests, report submissions), in accordance to the T&Cs of the research grants awarded)
• Provide support and guidance for RISE (Research Information System)
• Support in preparation of reports and statistical data
• Involve in any ad-hoc initiatives undertaken by the Office

Requirements:

• A Bachelor/Honours degree from recognised university with at least 1 to 2 years’ relevant work experience
• Preference will be given to candidates who have held administrative positions in a central office within a large organization and has a flair for communicating complex concepts via infographics or other visual means.
• Has high competency in Microsoft applications (Word, Excel, Powerpoint and others)
• Possess excellent writing, communication and interpersonal skills
• Excellent organizational, time management and planning skills
• Highly motivated individual with strong analytic skills, a keen eye for details, can multi-task and work independently and is a fast learner.

Hiring Institution: NTU

Job Details:

• Location: West Area (Tuas)
• Basic salary of up to $3500
• Transport allowance, phone reimbursement, incentive scheme

Job Description:

• Identify potential clients within the waste management market segments assigned, fostering positive business relationships.
• Develop proposals and negotiate optimal deals on behalf of the company.
• Maintaining regular communication with potential customers to gather feedback on quotations, competitor responses, decision-makers' intentions, and other pertinent factors.
• Collaborate with the Customer Service Executive to facilitate the preparation of sales orders and ensure accurate documentation.
• Prepare periodic sales reports for presentation to the Sales Manager and management.
• Work alongside Customer Service to update and maintain the Customer Database.
• Assist the Manager in enhancing the Customer Care Program by monitoring customer satisfaction, addressing complaints, and adapting to changes in customer personnel, processes, and business strategies.
• Support market intelligence efforts by collecting information on customers, prospects, competitors, market trends, pricing, and service offerings across various segments, influencing groups, and stakeholders.

Job Requirement:

• Diploma/Degree in marketing or related field, or equivalent professional experience.
• Minimum 2 years of sales experience
• Demonstrated history of excellence in sales.
• Knowledge of chemicals is preferred.
• Strong communication, interpersonal, and public relations skills.
• Ability to work well in a team and adapt to dynamic environments.
• Possession of a vehicle is essential as travel to customers' sites is a requirement.

We regret that only shortlisted candidate will be notified.

MDE Capital Consultancy (EA license No:21C0684)

EA Personnel: Foo Wenqi Sarah (R23113355)

We are a pets and family-focused outdoor lifestyle venue seeking a highly organized and dynamic Programming and Events Executive to join our team and take charge of on-site events. The ideal candidate will be responsible for conceptualizing, planning, and managing the various aspects of our events, ensuring seamless execution and exceptional visitor experiences. You will be supported by the marketing and operations departments to deliver the perfect event. If you like coming up with unique and interesting ideas (think drive-in movie nights, silent disco etc) and have a passion for delivering flawless events, this role is for you!

Job Description & Requirements:

• Conceptualise, coordinate and execute on-site events with various themes and scales, including monthly artisanal markets, Christmas markets, and other seasonal events
• Collaborate with different stakeholders to ensure the smooth implementation of event plans
• Manage all aspects of events from ideation, vendor sign-up, and to event wrap-up
• Work with marketing to establish objectives, budget, and timeline of the marketing plan
• Design programs and activities to make casual visits to our venue more exciting and fun
• Work closely with tenants to develop collaborative promotions and offerings, to enhance visitor experience through overall activities to drive footfall
• Develop and maintain relationships with vendors and suppliers, negotiating contracts and pricing to optimize resources and enhance event quality
• Anticipate potential issues and proactively identify solutions to ensure events run without disruptions
• Monitor event budgets and expenses, keeping track of financial aspects related to on-site logistics including procurement of event requirements

Job Requirement:

• Diploma or higher in event management, marketing, hospitality, business, or a related field
• Proven experience in managing on-site events will be advantageous
• Strong organizational and multitasking skills, with meticulous attention to detail
• Excellent communication and interpersonal abilities to collaborate effectively with diverse teams and stakeholders
• Ability to remain calm under pressure and adapt to changing circumstances
• Problem-solving skills and a proactive attitude toward overcoming challenges
• Flexibility to work weekends as required by event schedules (in exchange for off-in-lieu)

Working Timing (s):

Monday - Friday: 9am to 6pm

Saturday: 9am to 1pm

**Salary is commensurate with experience + incentives

Our Client is a large Financial Insitituion who is based in Raffles Place.

Responsibilities:

• Responsible for processing of payments to 3rd parties and ensuring that all transactions are processed timely, accurately and accounted for appropriately.
• Preparation of monthly audit schedules
• Preparation of journal entries for month-end closing
• Ensure all system transactions are properly accounted for in a timely manner.
• Participate in various initiatives such as system enhancements and projects.
• Liaise with internal or external stakeholders on accounting matters and audit.

Requirements:

• 1-3 years of finance operation experience, preferably gain in an FI or MNC
• Experience of identifying and co-implementing of rigorous operational controls to enhance effectiveness and efficiency of finance operations functions
• Good business analytical and problem-solving skills

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599