Job Description:

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and aerodrome safety standards.
• To be responsible for health, safety, and environmental control, and to assist Safety Manager to ensure that all works adhere to the procedures and instructions.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, authorities and agencies and other Consultants employed by Developer.
• To put up daily situation reports.
• Ensure risk assessment and safe working procedures are correctly executed on-site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• Wear appropriate personal protective clothing/equipment and observe all safety requirements/procedures.
• To implement and monitor appropriate safety measures in accordance with the Workplace Health and Safety Act and Safety Management System.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Requirements

• At least 03 years of Project relevant experience in the construction industry preferably 2 years with the developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM.
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

Customer Service (Tuas Checkpoint) – Up to $3,000 Gross

Location:
Tuas Checkpoint

Working Hours:

• 12-hour rotating shift (10am-10pm / 10pm-10am)
• Rotating schedule: 2 Day shifts, 2 Night shifts, 2 Off
• Open to candidates seeking Day or Night shifts (Shift allowance may not apply for permanent shifts)

Contract Duration:
1-year contract, renewable based on performance and operation needs.

Salary & Benefits:

• Gross Salary: Up to $3,000 (includes shift allowance, OT, performance bonuses, and incentives)
• Join-in bonus of $600 without penalties upon confirmation.
• Additional incentives: Monthly, Quarterly, and Annual Performance Bonuses
• Uniform provided for easy identification
• Company transport provided from Boon Lay and Jurong East MRT stations

Key Responsibilities:

• Assist in the issuance of cards and collection of payments at our office booth
• Manage the collection of fees and fines for VEP, Toll, ERP at manned terminals
• Process digital applications for vehicle permits and enter motorists’ details accurately
• Provide excellent customer service by handling motorists’ queries
• Ensure smooth operation and workflow at the checkpoint

What We’re Looking For:

• Minimum GCE N-Level qualification
• At least 1 year of experience in cashiering and customer service roles
• Willingness to work on a rotating shift schedule, including weekends and public holidays
• Able to thrive in a fast-paced and dynamic environment
• Only Singaporean may apply.

Should you be interested in this position, please submit your resume to [email protected] directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

This position is available from January 2025 onwards.

The Security Officer delivers the safety and security measures that meet the requirement of the Hotel Management.

Primary Responsibilities

Manages The Control Room

• Verifies all visitors, guests and contractors of their visit and issue pass to them after verifications.
• Records and issues departmental keys to the colleagues after verification. Acknowledges and records when the keys are returned.
• Reports and documents all incidents in the Security Management Occurrence log.
• Answers to all telephone enquiries in a calm and professionally manner.
• Records and takes pictures of all Loss and Found items surrender by colleagues or others in the “Case Property” form and thereafter to hand over to Housekeeping if there is no claimant.
• Responds to the fire alarm bell activation and activates the CERT members, Decam (Decentralized Alarm Monitoring Station), Hotel Telephone Operator and raised the Fire Alarm Bell Activation Report thereafter.
• Assists in the evacuation when the need arises.
• Assists in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.
• Any other duties assigned by the Security Supervisors and Managers.
• Prepares to assume the role of a CERT member when the need arises.

Carries Out Static Duties

• Ensures a peaceful environment, greets guest coming/going out of the hotel, to report and take action if there is a disturbance.
• Ensures orderly traffic flow, advises drivers of unauthorised parking to park at designated car park and to report and take action if there is disturbance.
• Conducts checks on unauthorised parking, advise the driver to park in designated car parks, to report and take action if there is disturbance.
• Ensures only authorised contractors or supplier’s vehicles is allow to park in the loading bay.
• Ensures smooth traffic movements in the loading bay.
• Ensures the vehicles are parked in an assigned parking lot.
• Ensures no obstruction cause to other vehicles using the loading bay.
• Verifies the identities of all contractors/workers using the loading bay.
• Responds to any emergencies within 3 minutes or less.

Patrols The Hotel Grounds And Buildings

• Residence patrolling for crime prevention and to report of any incidents, disputes disturbances or found properties left unattended.
• Perimeter patrolling to ensure that the hotel’s exterior walls are not vandalised or damaged, ensures the street lamps are in working condition.
• Raffles Arcade Blocks patrolling for crime prevention, providing assistances or enquires from City guests or members of the public.
• Responds to any emergencies within 3 minutes or less.

Involvement As A Member Of The Security Team

• Provides security escorts for finance department to the bank.
• Witnessing for colleagues depositing sales proceeds at finance department.
• Crowd Control Duty during major events or VVIP visits.
• Prepare to assume the role of the CERT members and First Aider.

Our esteemed client, an established MNC, is searching for a HR Officer, Assistant:

Job Responsibilities

• Oversee the full recruitment and talent acquisition process.
• Manage vacancy requisitions and update manpower transactions.
• Post job openings through internal and external channels.
• Coordinate with recruitment agencies to source suitable candidates.
• Conduct interviews, screen applicants, and select candidates that meet the hiring managers' requirements.
• Administer work passes and manage the onboarding process for new hires.
• Participate in career talks and job fairs.
• Prepare monthly recruitment reports.
• Assist in developing and implementing recruitment strategies for the company.
• Help organize Workplace Health Promotion and company recreational activities.
• Perform other ad-hoc tasks as assigned by your supervisor.

Job Requirements:

• Diploma or Degree in Human Resource Management or a related field.
• 2-3 years of experience in recruitment or relevant HR roles.
• Strong understanding of HR functions and processes.

Additional Information:

• Salary: Up to SGD 3,500 +AWS +VB
• Working Location: Tuas
• Working Days: 5 Days' work week, 7.50am to 4.55pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Account Assistant

Responsibilites :

• Handle all AR (Accounts Receivable) activities among entities
• Follow up with outstanding payments
• Prepare invoices, Sales Order & Purchase Order
• Monthly Bank Reconciliation and regular reports submission
• Monthly budget & forecast on purchase items
• Monitor monthly cash flow
• Assistant to Accounts Supervisor
• Adhoc admin duties as per assigned

Requirements :

• 1-2 years experience in accounting, admin, environment
• "O"/"A"/Nitec in office skills or business related disciplines
• New entry without experience who possess the drive to excel are welcome
• Good communication skill and full of initiative in work assigned
• Good team contributor, multi-tasker, hardworking, independent under minimum supervision
• Computer literate in MS Office, Google Outlook, etc...
• Bilingual in verbal languages to liaise with Chinese speaking stakeholders in view of business communications
• Comfortable to work in SME environment

Interested candidate may send in your resume via email: [email protected] or whatsapp: 96518935

About Us:

Hilton Garden Inn Singapore Serangoon is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will play a critical role in ensuring the safety and security of our guests, team members, and hotel assets.

Job Summary:

We are looking for a diligent and proactive Security Officer to monitor and manage security operations, maintain a secure environment, and provide exceptional service to our guests.

Responsibilities:

- Monitor team member entrance and conduct regular bag searches

- Control goods pass-out procedure for legitimate items

- Manage contractor access and compliance with health and safety policies

- Check goods received outside office hours

- Maintain key management systems and CCTV monitoring

- Patrol hotel premises regularly

- Support evacuation procedures during emergencies

- Monitor suspicious packages and adhere to bomb/terror threat protocols

- Secure hotel facilities when not in use

- Maintain security logs, investigate incidents, and report maintenance/hazard issues

- Manage undesirable behavior professionally

Requirements:

- Min 2 years of security experience in a hotel or related industry

- Possess a valid Security Officer license in Singapore

- Excellent communication and interpersonal skills

- Ability to work independently and as part of a team

- Physical fitness and ability to respond to emergencies

- Familiarity with CCTV systems and security protocols

Job Description:

• providing accounting and clerical assistance to the accounting department.

• preparing and maintaining accounting documents and records for year-end auditing.

• handle accounts Receivables / Payables.

• preparation & submission of Quarterly GST

• submission of Monthly CPF contribution.

• handle a full Set of Accounts.

• assist in statutory reporting and management reporting.

• Bank reconciliation.

• Performing other administrative tasks assigned by Management from time to time such as :

• preparation & submission of monthly Project progress claim.

• issue of DO / Tax Invoices / PO

• receive and distributes office mails.

• forwarding / reply emails to clients.

• filing , scanning and proper record keeping of correspondences and other relevant documents.

• Other ad-hoc duties as requested by Directors.

Requirements:

· Minimum Diploma in Accounting & Finance/Business Administrative

· At least 2 years working experience in accounts role.

· Good knowledge and hands on experience on general accounting system is preferred.

· Mature and self-motivated

· Good interpersonal skills with ability to interact with all level of staff, handle cross department issues and participate actively in staff/operation meetings.

· Independent and hardworking.

*Able to operate forklift and has license to*

*Able to work under sun*

*Training provided*

The job:

• Receive all incoming shipments for equipment and miscellaneous, ensuring all in good condition
• Liaise with transporters for customer equipment delivery and collection in the timely manner
• Arrange, scan & update equipment after PDI at green zone
• Perform housekeeping to ensure cleanliness and tidiness of warehouse and store
• Ensure all general safety and health rules and practices are carried out at all times

The Person:

• Possesses forklift license
• Able to operate Material handling equipment(MHE)
• Certificate in Logistics/Warehouse Management or equivalent
• At least 2 years of relevant experience
• Warehouse operation
• Possessing class 3 driving license would be an added advantage

Contract Customer Relations Officer (Operations) - RETAIL SETTING [Selling Stove & Heater]

• 1 –year renewable Contract
• Plaza Singapura
• Basic salary up to $2,100/mth
• Retail allowance $150/mth
• Counter allowance $150/mth
• Contract completion bonus up to 1 month’s salary subject to work performance and conduct

Benefit:

• 14 days AL
• 14 days Medical Leave
• Paid medical consultation per Employment Act

Working hours

• Single shift from 10.30am to 9.30pm
• Work 4 days per week roster, ie. 2 week days per week and on every Sat and Sun, including public holidays
• Commit to work up to 6 public holidays
• There will be 1 day weekend off per month (either Sat or Sun) according to roster

Job Scope

• Handle all operational matters and work closely with sales team to ensure fulfilment of sales
• Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
• Deliver excellent service to ensure high levels of customer satisfaction
• Respond to customer complaints and concerns in a professional manner
• Arrange and update appointments for commercial customers, and liaise with the Commercial team
• Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
• Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
• Other duties assigned by Supervisor

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

*Training provided*

*Work-life balance*

The Person:

•Minimum Diploma in Procurement

•3 years in the relevant field

•Good communication and negotiation skills

•Well-versed in procurement processes, policy and systems

The Job:

•To achieve/meet cost saving target

•Responsible to source, negotiate and purchase materials from local and overseas vendors

•Implement internal procurement strategies

•In charge of daily-operational purchasing needs

Roles & Responsibilites:

- Work Pass related issues such as application, renewal, cancellation, appeals, security bonds

- Assist on foreign worker repatriation matters (e.g Flight arrangment)

- Onboarding of foreign workers (flight to Singapore, dormitory arrangment etc)

- Liaise with dormitory regarding tenancy renewal, check in/out, home leave

- Apply courses for foreign workers when needed

- Handle day-to-day HR duties like, insurance claims, upkeeping of FW data excel

- Preparing of employment contracts, confirmation letters

- Renewing of company's insurance

- Any adhoc task as required by the management

Requirements:

- PR/Singaporean

- No prior experience needed

- Willing to learn

- Basic MSwords and excel

- Communication skills

Working hours: Office hours

5.5 work week

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.
• Weekly and Monthly Report: Processing of weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.
• IDMS system (E-Appointment): Manage appointments online.
• Notice - Write notice to inform residents of any construction activities.
• Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.
• Generate work schedule for sub-contractors to rectify defects as soon as possible.
• Improvement work - Arrange unit improvement works for residents.
• Lift Monitoring - Report to related parties during emergency and lifts faulty, prepare daily, weekly & monthly reports.
• Guided viewing – Help residents familiar with the areas or facilities around the building.
• Understand BIT and Lock-up inspection before BSC starts.
• Maintain & upkeep of Information Centre & BSC.
• Any ad-hoc duties.

Qualifications:

• Minimum a Diploma or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 1 year of experience in a HDB BTO project
• Effectively bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin-speaking residents/associates in regards with the maintenance matters.)

Job Description

• To assist the HR department in HR activities, including recruitment, onboarding, offboarding, and provide support for events (e.g., career fairs)
• Preparation of contracts and HR documents
• Manage application/renewal and cancellation of work passes
• To maintain up-to-date and accurate HR documents
• To report to HR Manager and carry out HR-related duties
• Undertake any adhoc HR duties as assigned

Requirements

• Proficient in HR practices, MOM regulations, and the Employment Act.
• Diploma in HR management or a related field.

Location

• Tampines

Our client is a specialist contractor in Singapore, known for delivering expert excavation services.

• Handle all construction contracts.
• Ensure compliance with requirements and provide admin support to project teams.
• Monitor contract performance and resolve any issues.
• Keep comprehensive contract records and documentations.

Requirements:

• ITE and above
• At least 2 years of admin experience in Construction industry.
• Independent, meticulous and has an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary:

We are seeking a qualified and experienced Workplace Safety and Health Officer (WSHO) with a strong background in marine dredging and document control.

The ideal candidate will be responsible for ensuring the highest standards of safety and health practices on marine dredging sites, while also managing and coordinating documentation across technical, operations, purchasing, and inventory sections.

Job Responsibilities:

1. Safety Management

• Develop, implement, and monitor safety policy and structure as well as safety programs in compliance with regulatory requirements for marine dredging and all other marine activities.
• Recommend and propose regular cost-effective and optimisation improvements plan forinternal safety protocols.
• Conduct regular site inspections, safety audits, and risk assessments to ensure a safeworking environment.
• Prepare safety report such as Risk Assessment (RA), Safe Work Procedure (SWP), Permit-to-work for shipyard & maintenance state and other necessary documentation for management and regulatory bodies.
• Investigate accidents and incidents, identify root causes, and provide recommendations for preventive measures.
• Act as the main liaison with authorities (MOM).
• Conduct departmental onboarding and safety briefings, training, and toolbox talks with workers to promote awareness of safety practices.
• Ensure the proper use of Personal Protective Equipment (PPE) and adherence to safety protocols.

2. Document Control

• Ensure proper documentation prepared by each section, review and file the documents for technical, operations, purchasing and inventory section.

3. WSH Compliance

• Ensure WSH compliance for operations to shipbuilding and ship-repairing, marine dredging and maintenance.
• Oversee the safety of marine equipment, vessels, and operations during all marine activities.

Job Requirements:

• Certified Workplace Safety and Health Officer (WSHO).
• Minimum 5 years of experience in marine dredging or marine construction.
• Strong knowledge of safety regulations and standards related to marine works.
• Strong familiarisation with marine dredging equipment and procedures.
• Experience in document control or records management across technical, operations, purchasing, and inventory sections is highly desirable.
• Excellent communication skills and ability to coordinate between departments for documentation purposes.
• Ability to work in challenging environments and adapt to the specific safety needs of marine projects.
• Strong in self-initiative, able to plan and execute all safety related activities with management approval.
• Strong problem-solving skills and attention to detail.
• Proficient in MS Office and other software (Novade etc).

Office hours

Location: Changi

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request promptly and accurately
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Regards,

Lini

Recruitment Consultant

R22108463

RESPONSIBILITIES & DUTIES:

• To review all Authority's and Contractor's drawings

• To provide all relevant endorsements required by the relevant authorities

• Supervise all civil, structural and geotechnical building works, both permanent and temporary

• To ensure that contractor had obtained all necessary permits and clearance to work

• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures

• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works

• To review, evaluate and assess all formwork structure, formwork support systems etc

• To review and supervise safety, environmental and health matters

• To supervise the installation of instrumentation

• To supervise sanitary and plumbing installations, pump drainage works etc

• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations

• To review Contractor's design and supervise all works

QUALIFICATIONS & REQUIREMENTS:

• Min. 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

• Diploma in Civil and Structural Engineering

• Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Workplace Safety Health Officer

Job Description & Requirements

a. The Workplace Safety & Health (WSH) Officer shall be registered with the
Ministry of Manpower and be in-charge of all matters relating to safety
aspects of construction activities to ensure that all work activities are carried out
in compliance with the Workplace. Safety and Health and Environmental
Management Regulations

b. The Workplace Safety & Health (WSH) Officer is responsible for conducting daily site safety inspection, identifying potential hazards involved in construction activities, so as to rectify any unsafe practices with solutions. To ensure the potential hazard are eliminated or mitigated at work site before the work started. He shall work together with QPS and site supervision team RE &RTO and conduct safety briefings, witness tool box meetings before commencement of the daily work to ensure compliance with the WSH Act and Regulations, etc.

c.The Workplace Safety & Health, (WSH) Officer shall review all the risk assessments submitted by Contractor to ensure all safety measures are in place at site, check the implementation of the safety and emergency plans, incident reporting systems. He shall be actively involved in incident investigation and conduct sharing with the workers on ‘near missed’ incident where necessary. He shall ensure the Contractor submits proper documentation for the safety meeting minutes, records and reports.

d. The Workplace Safety & Health (WSH) Officer shall be engaged for the duration of the project and be based full-time on site

1. Candidate must possess at least a Diploma in Building / Civil / Structural Engineering
2. Registered as a WSH Officer (WSHO) from MOM
3. Three years and above working experience in construction industry
4. Preferably with experience in handling LTA projects

Interested candidates please apply with updated resume & expected salary.

Job Purpose

Assist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.

Duties and responsibilities

• Provide high-quality front-of-house services at Arts House Limited venues.
• Function as Venue Officer (as scheduled), delivering excellent customer service to all patrons and visitors.
• Assist managers in maintaining venue standards and ensuring consistency in venue operations.
• Supervise the upkeep and presentation of public areas.
• Support the coordination of special events and gala performances when needed.
• Address and resolve issues or complaints.
• Ensure adherence to safety protocols and emergency evacuation procedures.
• Conduct public tours of the venues, as required.
• Provide hospitality services for partners, guests of honor (GOH), and VIPs.
• Maintain the Customer Service counter/front-of-house, including the display of posters, brochures, and other materials.
• Lead in-house tours at AHL venues.
• Manage and supervise casual staff during performances and events.
• Assist the Customer Service Manager with the training of casual staff, as needed.
• Carries out general customer service duties, including reception tasks at the Information Counter.

Qualifications

Educational qualifications

• Diploma with a good pass in English or equivalent work experiences

Experience

• 2 years' experience in customer service or event management

Specific Skills required

• Strong customer service skills, with the ability to interact with the public in a friendly and professional manner.
• Excellent interpersonal and communication abilities, proactive with the capacity to think quickly and solve problems effectively.
• Proficient in spoken English and a second language.
• Basic computer proficiency, including Microsoft Office.

Note: This is a 2-year contract position. Required to perform shift duties.

The Job:

• Attends and administers to all after-sales services over WhatsApp, emails and incoming calls. Verifies truck status and co-ordinate with workshop in-charge to dispatch jobs to technicians and update status to customers.
• To administer internal and external administrative matters e.g. internal liaising with service admins on ops administrative matters, personnel administrative matters, etc. External: Daily status update to customers, Airfield vehicle permit application etc.
• To assist workshop in-charge to liaise with vendors on ops required items/parts and other engineering jobs
• To co-ordinate with workshop in-charge in planning of PM schedules and dispatching to customers

The person:

• GCE N or O level
• 3 years’ working experience
• MS Excel, Word and PowerPoint
• Basic IT skills and knowledge
• Administration support to the department, assisting in document processing
• Works well under pressure
• Team player

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Perform damage assessments on accident vehicles and generate repair cost estimates.
• Collaborate with insurance assessors regarding vehicle repairs and the claims process.
• Work closely with all repair shops to ensure vehicles are restored to standards and completed on schedule.
• Communicate with insurance claims representatives to ensure all necessary paperwork is finalized and processed.
• Conduct quality checks on vehicles before releasing them to customers and address any identified issues.
• Maintain thorough documentation of vehicle conditions before and after repairs.
• Attend to vehicle hirers and owners, promptly addressing their feedback and concerns.
• Manage and coordinate the availability and procurement of spare parts.
• Inspect the condition of returning vehicles and ensure any necessary repairs are invoiced and/or completed.
• Ensure workplace safety adheres to the company's safety guidelines.
• Carry out any additional tasks or assignments assigned by the manager.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Automotive Industry as an Vehicle Damage Assessor/Estimator
• Proficient in using MS Office Applications.
• Experience with Audatex, Merimen and eBao systems is an advantage

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.