Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education.

-Proficient in Microsoft Office (Excel, Word, PowerPoint). -Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Team Summary 

A unique opportunity exists to join Visa and the IPVMC market cluster (Indonesia, the Philippines, Vietnam, Myanmar and Cambodia), one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world. 

What a Business Planning & Operations and Strategy Manager does at Visa: 

The successful candidate will leverage quantitative and qualitative analysis and research to drive the development of business strategy, support delivery of strategic initiatives as well as ensuring the successful operations of the cluster. The role will report to the Head of Business Planning & Operations for IPVMC and GC (Global Clients) and collaborate extensively with the IPVMC Leadership Team, market teams, Sales Excellence, Corporate Strategy and AP BPO teams. 

The successful candidate will: 

• Enhance existing and build new data tools to produce rigorous, fact based quantitative / qualitative analysis and research to drive deep and actionable insights.  

• Assess IPVMC’s current-state business performance, evaluating pros and cons of the cluster’s strategic options, size future business opportunities, preparing detailed business case, etc.) 

• Clearly communicate and present data and insights to mid-to-senior management in an accurate and efficient manner 

• Participate in creation of robust account, country & functional plans; track/report progress against targets as part of regular business reviews. 

• Actively support execution by systematically driving the cluster's strategic priorities, OKRs and key account reviews.  

• Assume responsibility for sales pipelines in Microsoft Dynamics, ensuring optimal pipeline management and tracking to target. 

• Assist with regular cluster business reviews by collaborating closely with all functions and markets to provide a holistic assessment of the business. Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the cluster. 

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth. 

Why this is important for Visa 

As part of advancing Visa’s business and financial objectives as well as ensuring the cluster's performance is optimized, the Business Planning & Operations function oversees medium to long term strategy development and execution, drives thought leadership and ensures successful ongoing business operations.  The successful candidate is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize and mitigate both short and long-term opportunities and challenges.  

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Senior Account Executive is a vital support member to all agency account teams. As an account executive, you'll need to thoroughly understand a client's products or services and what their communication goals are.  

Expectations of a Senior Account Executive / Junior Account Manager

• Assists the Account Director in business support and management. 

• Assists in providing timely responses to client requests. 

• Schedules business meetings and do follow-ups. 

• Provides input for the creation and execution of marketing plans 

• Gathers data on ad campaigns to evaluate performance, and gives recommendations on ways to improve campaign performance.  

• Tracks campaign budgets 

• Gathers information on the competition 

• Ensures that ad campaigns are in compliance with advertising guidelines.  

• Assists in developing and implementing business improvement programs. 

• Analyses invoices and provides invoicing support. 

• Assists in developing client presentations, proposals and reports. 

• Maintains thorough understanding of account management principles. 

• Assists Account Director in coordinating day-to-day account activities. 

• Maintains a sense of discretion and professionalism, representing the Groupe  

A Cleaning Operations Manager oversees and coordinates all cleaning activities within an organization. Their role includes managing cleaning staff, ensuring adherence to cleaning protocols, and maintaining hygiene standards. They are responsible for scheduling, training employees, and ensuring that cleaning supplies and equipment are stocked and in good condition. Additionally, they handle budgeting, track performance metrics, and address any issues related to cleanliness. Their goal is to ensure a clean, safe, and healthy environment while optimizing operational efficiency.

A Cleaning Operations Manager oversees and coordinates all cleaning activities within an organization. Their role includes managing cleaning staff, ensuring adherence to cleaning protocols, and maintaining hygiene standards. They are responsible for scheduling, training employees, and ensuring that cleaning supplies and equipment are stocked and in good condition. Additionally, they handle budgeting, track performance metrics, and address any issues related to cleanliness. Their goal is to ensure a clean, safe, and healthy environment while optimizing operational efficiency.

Wouldn’t you love to lead our regional campaigns and further develop our new marketing planning formula in LEGO Retail APAC?

Stop searching, we have the right opportunity for you! You are going to be an innovator for one of the most loved brands worldwide.

No relocation assistance is offered for this position.

Core Responsibilities :

Marketing Integration

• Act as a role model, contributing to the OESP (Owned, Earned, Shared, Paid) planning mentality shift
• Support APAC LEGO.com to contribute to the global .com campaigns, while ensuring the continuous improvement of the OESP planning process.
• Ensure alignment among Global and Local Marketing teams
• Provide APAC LEGO.com insights and support to relevant collaborators to ensure campaign execution
• Collaborate with our business units in APAC on paid social and digital activities to further support APAC LEGO.com

Campaign development and implementation

• Partner our business units in APAC to understand the consumer and shoppers so as to develop aligned and relevant campaign strategies for APAC LEGO.com
• Work cross-functionally with other LEGO Retail and APAC partners to secure brand and sales impact of LEGO Retail campaigns in the region
• Identify regional opportunities, lead creation, development and implementation of regional campaigns for APAC LEGO.com
• Handle campaign budget
• Ongoing daily support for LEGO Retail Regional Marketing Team APAC, including asset sharing, data analysis and reporting, etc.

Partner Management

• Establish and maintain strong collaboration with multiple partners, including internal marketing sub-teams, commercial teams, operations teams, regional market groups, local business units, and external agencies

Do you have what it takes?

• Educational background in marketing, business development or strategy.
• 5+ years of proven experience in marketing related fields, regional digital marketing experience from MNC is preferred.
• Experience with coordination of a diverse panel of collaborators, leading cross market and cross functional projects.
• Great teammate that thrives when working in an environment of high level of uncertainty, change and ambiguity.
• Strong strategic, digital, and comprehensive end-to-end thinking—the ability to translate global strategy into regional/local priorities for marketing with a commercial mentality.
• Good experience in working on projects with end-to-end process
• Aim for results – championing effectiveness and data centricity, bravery to test hypotheses, a constantly learning approach, strong analytical and evaluation skills, and the ability to turn findings into action.
• Enjoys working in a regional and local, remote, virtual team setup.
• Proficient in English

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/regional-marketing-campaign-manager-apac-8cb154bb8b2910012be3bfe6c7260000

The Operation Manager, Food and Beverage assists the Assistant Director, Food and Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the EAM, Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time 80% in the operation.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Assistant Director, Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Assistant Director, Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the
• Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue e.g promotion etc.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level within 14 – 24 months.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Stream lines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilites

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Executive Assistant Manager F & B / Asssitant Director, F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage / Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 3 years of experience in similar position in the hotel or free-standing restaurant and bar environment.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.

Competencies

• Extrovert, sociable, and avid representing Food & Beverage and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates approached with Executive Chef.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Freshworks is looking for a results-oriented, performance-driven marketing leader to drive regional marketing in ASEAN. Reporting to the Senior Manage, this role will lead and implement our regional field marketing strategy for ASEAN countries - Singapore, Malaysia, Indonesia, Thailand, Philippines. The role will also work closely with the General Manager (ASEAN) as well as regional sales leaders to drive pipelines.

We are looking for an experienced field marketer with SaaS / Cloud experience. The successful candidate is proficient in understanding the customer/prospect journey, and has robust experience in demand generation programs, pipeline creation, field events, campaigns, digital, and ABM.  The person will work closely with Business Development (BD) and Account Executive (AE) to drive alignment and leads follow-up & conversion.
 

• Lead regional marketing execution to drive pipeline growth and improve funnel conversion.

• Own strategy, development, and execution of demand generation programs, field events (owned and 3rd party) and webinars.  The person will collaborate cross functionally to drive email campaigns/nurtures, and digital marketing.

• Collaborate with sales, business development, and customer success leaders to ensure strong execution and results. 

• Own quarterly planning cycle with sales and functional teams for interlock, and alignment at QBR (Quarterly Business Review).

• Manage marketing budgets, track ROI and measure all marketing programs. Utilize data-driven insights to optimize marketing strategies, investments, and resource allocation.

• Collaborate with brand, campaigns, customer and product marketing teams to drive expansion within existing customer segments and identify opportunities for new business initiatives.

• Work with the product marketing team to develop insights and contents for field events (eg keynote slides, panel discussion questions).

• Understand marketing customer segmentation and value proposition; provide feedback on how to meet specific market needs.

THE MISSION ?

You have been appointed Minister of the Right Price & Master of Reservations at your Mama!

THE MISSION?

You are the favourite parent of Mama!

What you’ll do:

• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Ensure a healthy start for new projects by conducting kick-off meetings & hand-holding sessions for the project teams on CDE access (Common Data Environment), Information Management, Data exchange, Modelling techniques, BIM coordination & review process, Issue management, As-built verification process, BIM handover process etc.
• Keep the project BIM documents upto date. Includes but not limited to BEP, Project BIM Standards, MIDP, TIDP, Model Tree, LOD table, BIM Collaboration, Documentation standards.
• Attend client meetings & lead the decision-making process affecting the BIM deliverables.
• Conduct Trainings on BIM processes & workflows, Inspire & motivate the BIM teams, Monitor progress. 
• Develop, discover, collect, and share processes, best practices, tools, and techniques of BIM.
• Liaise with relevant authorities for the project’s BIM funding and BIM submissions.
• Work closely with all other departments and project teams to provide solutions for BIM related technical issues. 

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Sales 
Porsche Singapore Pte. Ltd. 
Porsche Singapore is seeking a highly experienced Sales Manager to join our team and collaborate closely with the Head of Sales and Customer Excitement. This role is critical in driving growth and profitability in our New Car Segment. We are looking for a dynamic leader with a proven track record in sales, preferably within the luxury automotive industry. 

The successful candidate will be responsible for leading and inspiring the customer facing sales team to achieve and exceed volume and profitability targets while ensuring exceptional customer service, managing studio operations, and upholding the brand's premium standards. They will play a key role in fostering a high-performance culture that consistently delivers outstanding results. 

• Oversee lead funnel management at the individual lead level with the Porsche Consultants on a daily basis, ensuring effective follow-up on targets, leads, test drives, offer creation, and resolution of customer issues. 
• Conduct regular performance reviews, provide constructive feedback and coaching, and foster a positive, productive work environment with the sales team that encourages teamwork, customer excitement, and professional growth, ensuring the achievement of sales targets, high performance, and development.  
• Manage studio operations and monitor sales floor activities to ensure all team members strictly adhere to standard operating procedures (SOP) and Porsche's standards, policies and guidelines, including maintaining studio upkeep, delivering a consistent and exceptional customer experience, upholding integrity and ethics, and providing guidance while implementing corrective actions when necessary. 
• Oversee the Studio Customer Journey (from initial contact through to purchase) and ensure team members build and maintain strong relationships with customers to achieve high levels of customer satisfaction and encourage referrals and repeat business. Manage and address escalated customer inquiries, concerns, and complaints promptly and professionally. 
• Ensure strong collaboration and synergies with all stakeholders (F&B, Porsche Lifestyle, Sales Planning, Marketing, Aftersales) to achieve alignment and support for sales initiatives, driving desirable results. 
• Collaborate with the Head of Sales to implement sales strategies, propose promotions and incentives to drive growth and achieve volume and profitability targets, and support inventory management to ensure key model availability and optimal stock levels. 
• Expand the dealership's client base by developing and maintaining a network of potential customers, and collaborating with marketing and CRM team on lead acquisition. 
• Participate in industry events, trade shows, and networking opportunities, and stay informed about industry trends, market developments, customer needs, and competitor activities to identify and pursue new business opportunities, including corporate partnerships and fleet sales, thereby driving growth potential and promoting Porsche's brand and products. 
• Training and developing a high-performing sales team by providing ongoing coaching and support, ensuring the fulfillment of training requirements, and enhancing their skills and knowledge. 

• Bachelor’s degree in business, economics, finance, marketing, or a related field. 
• 5-8 years of working experience in leading sales team in the automotive industry, preferably within the luxury segment. 
• Proven track record of success in sales management.
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with internal and external stakeholders, and inspiring and motivating the sales team. 
• A passion for the Porsche brand and a commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• A deep understanding of automotive industry trends, the luxury market, customer expectations, market dynamics, and regulatory requirements. 
• Required to perform shift work including weekday evenings, weekends and public holidays 
• A valid class 3 driving license and clean driving record

We are looking for a Key Account Manager, for Target Market - Concrete

Roles and Responsibilities

1. Ensure that the individual sales budget in revenues are met
2. Ensure the collection of debts is within the Company guidelines
3. Develop good relationship and network with concrete suppliers, pre-casters and contractors
4. Conduct sales visit to service existing and new customers
5. Aggressive market visits to identify and follow up on new projects/ opportunities
6. To monitor competitors’ activities and feedback to the company
7. Attend regular meetings as stipulated by the Sales Management
8. Attend training/workshops as assigned by Management
9. Ensure that products offered to the customers meet the strategy criterion outlined by Management
10. Initiate Customer Complaint Report to ensure that the complaints are promptly and efficiently dealt with
11. Submit monthly report and sales forecast
12. Liaise with technical department to resolve concrete related issues, troubleshooting on site and trial mixes
13. Ad-hoc assignment

Primary Function:

• Managing some of the budding and potentials brands of EPD Singapore which have a lot of potential and can drive strong growth. Also, to help the other product managers with some of the operational responsibilities across brands.
• Responsible for issuing monthly proposed forecasts, developing promotional materials and marketing programs, organizing product launch activities, developing training materials & conducting product training, conducting medico marketing activities, driving trade visibility and promotional activation, and performing all other activities that result in the growth of the brand/brands.

Core Job Responsibilities

• Evaluate the practicality and potential of new products and market developments.
• Coordinate the development of marketing strategies, advertising, and promotion programs and ensure their execution.
• Analyze market trends and sales potential, and issue monthly proposed forecasts with suggested action plans to achieve the proposed forecast.
• Maintain contact with key customers to follow up on promotional efforts and keep informed on the needs of the customers.
• Review the performance of existing product sales by channel and customer as appropriate and submit recommendations for changes in the marketing plan to remedy the situation.
• Develop promotional materials and marketing programs following cycle product promotion.
• Drive strong medico-marketing programs along with the medical manager to tap undeveloped market segments, indications, dosages, new studies, or any other growth opportunity.
• Identify new marketing opportunities through routine joint visits with the field force. Provide technical/academic information to assist the field force in product promotion and handling competition in partnership with the medical manager.
• Develop training materials and conduct refresher-training courses for the field force in partnership with the medical manager.
• Manage the brand advertising budgets and ensure that budgets are annually spent and not under or overspent.
• Build strong relationships with the Key Accounts to get market and therapy area insights and drive business opportunities.
• Drive the Multichannel engagement on the brands to ensure a strong Share of Voice and reach to the doctors.
• Increase focus on the Medico Marketing Activities to enhance the engagement and education of the doctors on our products.
• Be the key touchpoint for some of the operational roles in the Marketing Team, and drive Blitz material, Spectra Approvals, and similar activities across brands.

Requirements:

• Bachelor's Degree in Pharmacy/ Marketing/Science or related disciplines
• Minimum 5 years of experience in Product Marketing in pharmaceutical/healthcare industry. Candidates with prior Sales experience is preferred.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Background in ethical marketing is required
• Experienced in managing multiple brands in the portfolio
• Strong communication skills. Demonstrates effectiveness in communicating with the field force.
• Knowledge of consumer insights, competitors, and trends and has demonstrated implications to strategy development.
• Operationally efficient and able to multitask: Need to be able to handle multiple brands and need to complete committed assignments as per the agreed timeline.

Critical Tasks and Expected Contributions/Results:

• Manage the pre-authorisation process and claims by assessing proposed treatment and therapies for medical necessity, appropriateness and cost-effectiveness in accordance with relevant guidelines.
• Able to source and articulate said relevant guidelines while managing moderately-complex local to global level cases.
• Completes day-to-day Case Management tasks without immediate supervision, but has ready access to advice from more experienced team members.
• Use clinical knowledge to assess diagnosis and treatment plans and goals, and identifies gaps in care or risks for readmission or complications.
• Establish patient centric goals and interventions to meet the member’s needs.
• Coordinate care and interface with the member, family members/caregivers, and the healthcare team, as well as internal matrix partners.
• Establish a documented patient centric case management plan involving all appropriate parties (client, physician, providers, employers, etc), identifies anticipated case results/outcomes, criteria for case closure, and promotes communication within all parties involved.
• Work with Cigna physicians to evaluate complex cases and receive appropriate clinical expertise on diagnosis and treatment plans.
• Deliver to customers clinical programs including case management, chronic condition management, lifestyle coaching, pre assignment assessment and any other program delivered by global clinical operations.
• Maintain accurate workflow and process documents.
• Adhere to professional practice within scope of licensure and certification quality assurance standards and all case management policy and procedures.
• Participate in unit and corporate training initiatives and demonstrates evidence of continuing education to maintain clinical expertise and certification as appropriate.
• Participate in clinical projects to enhance our customer’s health and wellbeing.
• Play an active role towards Cigna´s digital transformation.
• Serve as clinical liaison to Clients.
• Balance business needs with patient advocacy.

Key Challenges/Anticipated Changes in Environment:

• Demonstrate sensitivity to emotionally distressed and culturally diverse situations, clients and customers.
• Manage/coordinate an active volume of cases by providing information and coordination to customers worldwide in a multicultural population.
• Coordinate care with other Cigna Case Managers around the world when a need for local or regional expertise is important for better care or to comply with regulations.

Developmental Value of Position:

• Gain experiences and knowledge within the insurance and healthcare industry
• Broad exposure to all aspect of business operations and to develop leadership/general management skills
• Continue to utilize and enhance healthcare knowledge while out of clinical setting

Experience/Knowledge, Education and Other Requirements:

• Medical related Bachelor’s degree
• Clinical knowledge to assess diagnosis and treatment plans and goals, and identifies gaps in care or risks for readmission or complications.
• Knowledge and experience in relevant Health Insurance fields is preferred.

Personal Competencies Required:

• Strong organizational and leadership skills
• Strong interpersonal and communication skills
• Demonstrates problem-solving and analytical skills.
• Ability to build excellent working relationships with staff, matrix partners, customers and providers
• Ability to act as an “advocate” for the customer while complying with internal Policies and procedures and contractual/legal compliance requirements
• Strong time management and prioritisation skills
• Enthusiastic with a positive attitude
• Ability to operate computer, proficient with Microsoft office products, call center software, and a variety of software.

Ensure Compliance With Singapore And HQ Regulators’ AML/CFT Requirements

• Carry out AML/CFT transaction monitoring and investigate alerts in a timely manner;
• Resolve or escalate the alerts, where appropriate
• Ensure proper documentation on the handling of alerts
• File suspicious transaction reports, if necessary, to the relevant authorities within the stipulated timeline

AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist team lead in carrying out any necessary reporting to management as well as other stakeholders
• To file STRs to the relevant authorities and attend to any follow-up requests from the relevant authorities to ensure proper handling and closure
• To maintain the register of STRs filed/not filed

Other function(s)

• To liaise with the relevant stakeholders in handling Production Orders issued by the authorities
• Work with other AML members to maintain the AML/CFT transaction monitoring system and conduct testing when required
• Perform any task or participate in projects as required by the Team Lead or Head of Department

Work closely, and support other teams within the Compliance space

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

RESPONSBILITIES:

• Develop strategic business plan for regional Calculators/Label Printers business aligned with Japan HQ directives and ensure that the Company’s sales and profitability objectives are met.
• Work closely with local and regional country sales managers and monitor the progress to ensure that plans are properly executed.
• Set key business performance indicators for sales team and business partners.
• Analyst market conditions and explore new business partnering opportunities to grow the Calculators/Label Printers business in ASEAN region.
• Liaise closely with HQ and local sales teams to prepare annual sales and budget plan, review and revise monthly sales forecast where necessary, monitor budget utilisation.
• Revise and take corrective actions to adjust or close gaps between plan and actual results in accordance to changes in market conditions or trends.
• Negotiate with business partners on business plans, targets and budget allocation.
• Work with local sales teams and business partners to create sales and marketing initiatives to meet sales targets.
• Prepare and summarise regional performance monthly reports and report to local Management and Japan HQs.
• Keep abreast of market development and consumer preferences and collate feedback to submit to Japan Headquarters for R&D purposes.
• Disseminate information from Japan Headquarters to regional offices and ensure consistency in communication and execution.
• Proceed marketing activities related to mathematics education through collaboration with advisers located in Japan
• Translation of English reports to Japanese version for management reporting purposes.

REQUIREMENTS

• Minimum Degree in Business Administration or related fields.
• At least 10-15 years of relevant work experiences in Japanese MNCs
• Strong leadership and communication skills, effective business advisor to Management.
• Good business acumen and related sales management experience in FMCG Electronics products.
• Strong planning and project management skills.
• Proficient in Japanese language (JLPT N1) to read, write and converse fluently in both Japanese and English when liaising and reporting between Japanese HQ and its overseas subsidiaries on day to day basis.

• Engage, build and maintain strong relationships with founders in our portfolio companies, industry experts, and other stakeholders in the Web3 ecosystem, to build key relationships and influence 

• Oversee and manage a diverse portfolio of hundreds of crypto investments (including digital assets and equities) by collaborating with the investment team, ensuring optimal performance and alignment with the firm’s strategic objectives 

• Evaluate the performance of portfolio companies, providing regular updates and reports to senior management 

• Monitor market trends to conduct market analysis and risk assessment from time to time 

• Supporting the business across a broad scope of corporate matters, including corporate restructuring, divestments, reporting requirements (as required) and other transactional initiatives by portfolio companies

As a Cloud Project Manager, you will be working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The Cloud Project Manager should have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. You should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

Job Description & Requirements

• Training and management of floor staff
• Managing of reservations and event planning
• Ensure impeccable hygiene standard in front of house area
• Ensure the accountability of the beverage
• Ensure the sales margin and cost
• Work with Sous Chef in regards to managing of the restaurant

Intuition is a leading international provider of knowledge services to a broad range of markets including financial markets, life science, and public sector and health. By combining an intimate knowledge of these sectors with in-depth educational expertise, Intuition provides a full spectrum of products, services and technologies to support clients’ knowledge and training requirements.

We are looking for a high-performing Sales Executive to play a pivotal role in driving revenue growth and executing specific and targeted sales strategies for Intuition’s Financial Markets business in Asia-Pacific, with a focus on business in Hong Kong, China, and Singapore. Based in Singapore and reporting to the EVP APAC, the Sales Executive will be responsible for identifying new sales opportunities within the region, growing strategic relationships, and utilizing commercial acumen to define and maximize opportunities. The successful candidate will work on an office-centric hybrid schedule and will cover the full range of deliverables including market research, consulting with clients, solution selling, and working with both internal and external partners to ensure success.

The ideal candidate will have strong sales credentials with a proven track record of individual success in dynamic sales environments. They will be a highly driven self-starter with an aptitude for innovation and the ability to operate in a fast-paced environment. Excellent client-facing and communication skills are essential. This role would suit someone with international experience having worked, studied, or lived outside of Singapore.

What You’ll Be Doing:

• Executing specific sales campaigns by prospecting, qualifying, and closing sales opportunities. These are focussed on our blended learning solutions of e learning, classroom and edtech products.
• Delivering compelling sales presentations and demonstrations to prospects, highlighting the benefits and features of our various solutions.
• Developing inside wallets from our existing client base, based on the specific sales campaigns.
• Prospecting and identifying new sales opportunities in our vertical markets.
• Developing channel and influencer channels for learning solutions.
• Generating new business and meeting sales targets.
• Leveraging industry contacts to drive business development initiatives and enhance the company’s presence in APAC.
• Evaluating competition, analysing the market, and thinking laterally to target opportunities for growth in APAC whilst staying informed about industry trends, competitors and market conditions.
• Liaising with senior management to define opportunities and optimize solutions. This role requires a close working relationship with the VP and EVP, offering excellent career progression.
• Utilizing commercial acumen to define and maximize opportunities.
• Attendance of networking events, conferences, and travel to clients where necessary.

Requirements:

• A Bachelor’s degree or equivalent and a minimum of 5 years’ experience in a similar role in e-learning, classroom, and/or custom sales, embedded within learning solutions.
• A track record of consistently meeting and exceeding personal sales targets in a B2B environment.
• Fluency in English and Mandarin.
• Be a hunter, door-opener and cold caller.
• Strong negotiation skills and the ability to close deals effectively.
• Proven experience in sales, ideally in solution selling to the financial markets or the sustainable finance sector.
• Exceptional personal drive and an interest in developing and pushing boundaries to introduce products and services to our clients to build revenue.
• Ability to work independently to meet and exceed targets, with a strong history of achieving and surpassing individual sales objectives.
• Excellent communication skills (written and oral), organizational skills, and attention to detail.
• Proven success in building cross-functional and external relationships to drive sales outcomes.
• Ability to manage and work on multiple projects simultaneously, at a fast pace and to tight deadlines.
• Exceptional analytical skills, including the ability to produce and analyse reports to draw conclusions and make recommendations.
• Experience of working in China and Hong Kong is a distinct advantage.

Intuition is an Equal Opportunities Employer

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a dedicated and results-driven E-commerce Manager to join our fast growing team. The ideal candidate will be responsible for developing and executing strategies to drive online sales and improve the overall performance of the company's e-commerce platform. This role involves managing the day-to-day operations of the e-commerce site, optimizing user experience, and implementing marketing strategies to increase traffic, conversion rates, and revenue. The E-Commerce Manager will work closely with other departments to ensure a seamless and effective online shopping experience.

You will also be responsible for:

• E-Commerce Strategy and Execution:
  - Develop and implement e-commerce strategies to achieve sales targets and business objectives.
  - Manage the overall performance of the e-commerce platform, including website functionality, user experience, and product presentation.
  - Analyze and report on e-commerce metrics, including traffic, conversion rates, average order value, and customer retention.
• Website Management:
  - Oversee the day-to-day operations of the e-commerce website, ensuring smooth functionality and an optimal user experience.
  - Coordinate with IT and development teams to resolve technical issues and implement website enhancements.
  - Manage website content, including product listings, images, descriptions, and promotions.
• Digital Marketing and Promotion:
  - Develop and execute digital marketing campaigns to drive traffic and sales, including email marketing, paid search, social media, and display advertising.
  - Optimize campaigns based on performance data and industry best practices.
  - Collaborate with the marketing team to create and implement promotional strategies, including discounts, sales events, and special offers.
• Customer Experience and Engagement:
  - Enhance the online shopping experience by implementing strategies to improve website usability, navigation, and customer service.
  - Monitor customer feedback and reviews, addressing any issues or concerns promptly.
  - Develop strategies to increase customer engagement and loyalty, including personalized recommendations and targeted marketing.
• Analytics and Reporting:
  - Track and analyze key performance indicators (KPIs) to assess the effectiveness of e-commerce strategies and identify areas for improvement.
  - Prepare regular reports on e-commerce performance, including sales metrics, traffic sources, and customer behavior.
  - Use data-driven insights to make informed decisions and optimize e-commerce initiatives.
• Vendor and Inventory Management:
  - Collaborate with vendors and suppliers to ensure timely and accurate product availability and fulfillment.
  - Manage inventory levels and product assortment to meet customer demand and minimize stockouts or overstock situations.
  - Coordinate with the logistics team to ensure efficient order processing and delivery.
• Budget and Financial Management:
  - Develop and manage the e-commerce budget, including advertising spend, technology investments, and other operational costs.
  - Monitor financial performance, including sales, profit margins, and return on investment (ROI) for e-commerce initiatives.
  - Implement cost-effective strategies to achieve financial goals while maximizing revenue.
• Innovation and Trends:
  - Stay up-to-date with e-commerce trends, technologies, and best practices to drive innovation and maintain a competitive edge.
  - Identify opportunities for new technologies, tools, or strategies to enhance e-commerce operations and performance.
  - Implement and test new features or functionalities to improve the online shopping experience.

We would want to speak with you if you are / have –

• Bachelor’s degree in E-Commerce, Marketing, Business Administration, or a related field. Advanced degree or certification in e-commerce or digital marketing is a plus.
• 3-5 years of experience in e-commerce management or a related role, with a proven track record of driving online sales and optimizing e-commerce platforms.
• Strong understanding of e-commerce platforms, digital marketing strategies, and web analytics tools (e.g., Google Analytics, SEMrush).
• Excellent analytical skills with the ability to interpret data and make data-driven decisions.
• Strong project management skills with the ability to manage multiple tasks and priorities effectively.
• Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems (CMS).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

It would be great if you have:

• Experience with A/B testing and conversion rate optimization (CRO) techniques.
• Familiarity with SEO, PPC, and social media advertising.
• Knowledge of UX/UI design principles and website optimization.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Responsibilities:

• Develops Strategic Sales Plans: Leads business development initiatives, driving market expansion, sales growth, and profitability.
• Executive Client and Partnership Management: Manages high-level relationships with key clients, suppliers, and partners to enhance business opportunities.
• Optimizes Sales Performance: Analyzes and improves existing sales efforts, ensuring efficiency and alignment with company goals.
• Leads Cross-Functional Teams: Collaborates with marketing, customer service, and client relationship teams to execute integrated sales strategies.
• Identifies Market Opportunities: Conducts market research to identify emerging trends, new markets, and opportunities for product or service expansion.
• Drives Strategic Partnerships: Develops and negotiates partnerships that strengthen the company’s market presence and offerings.
• Shapes Long-Term Business Strategy: Contributes to the company’s vision and develops long-term plans to achieve sustained growth.
• Brand and Market Representation: Represents the company at industry events, presentations, and client engagements to promote brand visibility.
• Leads RFP Strategy: Oversees the response to high-value RFPs, ensuring strategic alignment and competitiveness.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 5-10 years of experience in Sales or Business Development within the Robotic/Automation Machinery Manufacturing sector, including 3-5 years in a supervisory or management position.
• Strong skills in managing client and partner relationships.
• Proven ability to lead, manage, and mentor teams effectively.
• Expertise in developing and executing strategic plans.
• In-depth understanding of relevant products and sectors.
• Strong financial and business insight to drive decisions.
• Excellent presentation and communication skills, capable of explaining products and services clearly to a wide range of audiences, including prospective customers, partners, vendors, and media.
• Effective organizational skills to manage multiple priorities and tasks.
• Strong negotiation abilities.
• Familiarity with relevant technologies and platforms in your field.
• Ability to conduct research and analyze data to support business decisions.
• Strong customer service orientation and interpersonal skills.
• Ability to think strategically and focus on long-term goals.
• Experience in generating and managing leads.

Objectives of the Position

Responsible for overseeing day-to-day operational product management within the product portfolio. Ensure operational excellence is achieved within the assigned business area, closing gaps between business management and functional units.

Main Tasks

Operational Excellence - day to day

• Accountable for company standards in organization and product compliance.
• Training for key stakeholders on standards, formulations, packaging.
• Active portfolio management to reduce formulation complexity & managing the rationalization of the segment product according to the strategy.
• Continuous value optimization striving efficiency and cost optimization in existing operations processes
• Defining and coordinating business models and packaging concepts for products in the respective segment portfolio.

Product Launch Excellence - Operational Readiness Manager for all launches

• Launch coordination across several functions such as: master data, supply chain, packaging and labeling, regulatory, quality assurance and product launch related operations.
• Definition and supply coordination of the product and packaging.
• Know how transfer across the regions, lead the Product Launch processes.
• Accountable for on-time product launches.

Master data Manager for Segment products from all involved regional manufacturing sites

• Accountable for the appropriate Master Data set-up and Consistency through all documents.
• Manages the overall operations launch process and provides process technology support for formulated products manufactured in-house and in contract manufacturing facilities.
• Overall management and ownership of the Operations Launch Process (ORT) .
• Supports site selection and startup of new products.
• Technology resource for startup operations and troubleshooting for assigned products.

Requirements

• Bachelor degree of Engineering, Scientific Discipline or other related field.
• Minimum 5 years of experience in a manufacturing setting, logistic or other related filed.
• Understanding of Marketing/Sales concepts and strategy
• Project Management in interdisciplinary and international teams
• Experience with ERP and/or SAP Software Systems
• Critical and strategic thinking skills. Str technical and interpersonal skills