Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Company Description

We are currently seeking a dedicated and experienced Manager to join our dynamic team at Shenton Credit, a leading moneylender business. The successful candidate will play a crucial role in upholding our professional image, ensuring exemplary customer service, and contributing to the overall success of the organization.

Role Description

This is a full-time on-site role for an Operations Manager at Shenton Credit located in Singapore. The Operations Manager will be responsible for managing daily operations, developing and implementing business strategies, ensuring smooth and efficient operations, monitoring financial performance, and leading and managing a team of professionals.

1.Exemplary Customer Service:

Provide outstanding customer service to clients, maintaining the professional image of the company.

Stay engaged with customers to ensure a positive experience during scheduled appointments.

2.Product Advisory and Enquiries:

Offer product advisory to customers, addressing inquiries, and explaining procedures over the phone.

Assist clients with account management, ensuring accuracy and completeness.

3.Loan and Credit Management:

Provide a clear explanation of the various loan and credit options alongside contractual terms to clients.

Select and recommend the best loan package for the client based on their financial needs.

Compute payment details for clients, ensuring transparency and clarity.

4.Documentation and Compliance:

Review loan agreements to ensure completeness and accuracy, in accordance with company policy.

Maintain adherence to legal and regulatory requirements in all loan and credit transactions.

5.Record Keeping:

Maintain and update customer records on a timely basis, ensuring accuracy and compliance with data protection regulations.

6.Follow-up and Repayment Management:

Tactfully and professionally follow up with customers to elicit timely repayments.

Contact customers tactfully to negotiate reloan plans, ensuring adherence to company policies.

7.Ad-Hoc Duties:

Undertake any other ad-hoc duties as required to support the efficient operation of the business.

Qualifications

Minimum Diploma or equivalent qualifications.

Proven experience in a customer service role, preferably in the financial or moneylending sector.

Leadership and managerial skills

Strong communication skills with the ability to explain complex procedures in a clear and concise manner.

Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers).

Proficiency in dialect (E.g., Cantonese or Hokkien will be an added advantage).

This pivotal role entails spearheading the acquisition of new sales for MM TRADING HUBBIE PTE. LTD. The Sales Manager is entrusted with the responsibility of identifying, engaging, and converting prospective clients into new sales within the wholesale vegetable market. Through strategic planning and effective outreach, they play a central role in expanding the company's customer base in the wholesale vegetable sector. Moreover, the Wholesale Vegetable Sales Manager is dedicated to delivering high service standards, addressing customer inquiries, and ensuring their needs are met promptly.

Individual Responsibilities:

-Act as the primary point of contact for all customer account-related inquiries, ensuring prompt and accurate responses to their needs.

-Foster lasting client relationships through consistent delivery of exceptional service and a genuine commitment to satisfaction.

-Carry out post-sales activities, proactively identifying opportunities for cross-selling and upselling company products and services to existing clients.

-Advocate for clients' interests by collaborating with internal departments, ensuring a clear understanding of their requirements and seamless service delivery.

-Stay informed about the latest company products and services, evaluate their competitiveness in the market, and maintain a comprehensive understanding of industry trends. Provide clients with informed recommendations and insights based on this knowledge.

Requirements :

1. Full knowledge of company products and services, competitive landscape as well as market and industry trends

2. Good knowledge of client account management and the ability to build long-lasting relationships with clients

3. Excellent listening, communication, and presenting skills. Ability to articulate well on products and services.

Our client, a well-known company is looking for candidates for the position of Assistant Program Manager.

OVERVIEW
The position will be part of the Program Management team to help drive growth in market shares of the freight, logistics and transportation businesses within the organization.
This position must be familiar with the freight and contract logistics business and be able to meet customer’s operations and reporting requirements in the region and work closely with the Company Global Network to provide the best-in-class support to the customers.

JOB PURPOSE

• ​​​​​​​​​​​​Acts as the primary contact for multi-Geo and/or multi-product customers.
• Maintain day-to-day interaction with customers to ensure operational execution of customer requirements to resolve customer issues, identify ways to improve service and add value to the relationship.
• Carry out successful basic customer onboarding and implement the engagement processes with respective stakeholders.
• Champion and represent the customer’s business requirements in the organization.
• Improve the service to the customer and profitability to the organization.
• Ensure that Company’ performance to the customer is within agreed performance and costs levels.
• Act as liaison between the customer and the various Regional Group divisions.

Job Scope:

• Serve the customer through issue resolution, process improvement, resolution of process and service failures, rectification of invoicing accuracies, improving reporting accuracy, and improve overall client responsiveness.
• Develop and maintain an internal and global contact list and escalation tree for each customer.
• Maintain SLA compliance and carry out timely KPI metrics reporting.
• Work closely with the Company HQ and Global Network offices to carry out seamless onboarding of the customer.
• Kick off new customer implementation with respective stakeholders.
• Monitor all agreed KPIs associated with Company’s commitment to the customer for transportation, freight and hub-related services.
• Handle customer issues that go beyond day-to-day operations or those that are escalated for resolution.
• Understand customer’s business and the environment that they operate in, to be able to resolve the customer’s business and operation issues.
• Develop and maintain WI, SOP or reporting deck for the customer.
• Assume responsibility in conjunction with respective project analysts, for successful implementation of projects.
• Actively identify, measure and improve performance levels for the customer.
• Participate and validate contract rates with respective KAMs and pricing teams.
• Drive automation for reporting requirements.
• Carry out other tasks and assignments given by the Management.

Requirement:

• Bachelor’s Degree or Diploma.
• Minimum 3 years experience in logistics or supply chain management, equipped with ocean and airfreight knowledge.
• Experience with supplier management, program / key account management will be an added value.
• Proven hands-on experience in cross-functional involvement, working with sales, solutions, industrial engineering or customer support teams.

Thank you for your application and we regret that only shortlisted candidates will be notified.

PERSOL Singapore, PERSOLKELLY Singapore Pte Ltd| EA License No.: 01C4394 | RCB No.: 200007268E |

Patricia Chong Xian Yeong | Registration No.: R21100046

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Lendlease Singapore is currently searching for an experienced Architectural Manager to join the Project Management & Construction team.

Lendlease is one of the world's leading property and infrastructure groups. Our vision is to create the best places not just for our clients and communities, but especially for our employees. Delivering iconic and award-winning projects, we are setting standards in innovative and industry-leading project management, construction and design services locally and globally.

Responsibilities:

• Provide professional expertise in the development of architectural design work to ensure the delivery of architectural services within agreed timeframe and budgetary parameters and in compliance with applicable standards and procedures.
• Contribute to detailed design work which may include overseeing the preparation of drawings and tender documents and coordinating architectural design, detailing and specification writing within a multi-disciplinary team to ensure that all architectural and/or mechanical design works are carried out in accordance with company procedures and “best practice” standards.
• Participate in the development and review of design parameters and principles which may involve coordinating design work between disciplines, preparing front-end feasibility studies and concept designs, monitoring and ensuring the quality, efficiency and completeness of architectural design solutions.
• Maintain current knowledge and keep abreast of emerging developments, trends and applicable current legislative requirements affecting all aspects of architectural design, providing technical expertise in the development and/or review of policies and procedures in relation to architectural structures and systems to ensure the delivery of effective and innovative solutions and high quality installations.
• Maintain effective working relationships with internal and external stakeholders, liaising with project teams at an operational level throughout the entire project to ensure that clients requirements and objectives are met.

No matter where your office is, you will be a part of a company that values you. At Lendlease, we invest in you professionally and personally so that you perform to your full potential to leave behind positive legacies in years to come.

Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets all of us up for success.

If you are interested in building a career with Lendlease please click on apply to submit your application.

Programme Manager

Location: Telok Blangah

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 6pm ; Sat: 9am to 1pm
Salary: $4700-$5500 (AWS + Performance bonus available)

Responsibilities:

• Manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of our community service centre.
• Provide guidance and motivation to staff to achieve the programme objectives, develop workplans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement so as to better meet the needs of the clients.
• Oversee the curation and development of programmes based on needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans.
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, FSCs, grassroots community).
• Oversee budgeting, financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.
• Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the agency’s values, vision and mission within the team.

Requirements:

• Bachelor’s degree in social work, with a minimum of seven years of postgraduate professional experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
• Must have the flexibility to be able to work on some evenings and Saturdays. (Time Off will be given)

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

• Devise a growth strategy that encompasses both financial success and customer satisfaction.
• Conduct research to identify emerging markets and evolving customer needs.
• Schedule and conduct business meetings with potential clients.
• Promote our company's products/services, aligning them with clients' objectives and needs.
• Ensure compliance with legal regulations when preparing sales contracts.
• Maintain comprehensive records of sales, revenue, and invoices.
• Provide reliable post-sales support and feedback.
• Cultivate enduring relationships with both new and existing clients.
• Mentor and nurture entry-level staff, helping them grow into valuable sales professionals.
• Set development goals for the team and the business, and ensure their achievement.
• Provide training and assistance to team members for skill development.
• Identify and tap into new markets while enhancing sales strategies.
• Perform any additional tasks as assigned by the director.

Requirements and Skills:

• Proven work experience as a business development manager, sales executive, or in a related role.
• Demonstrated track record of sales success.
• Customer support experience is a bonus.
• Proficiency in MS Office and CRM software (e.g., Salesforce).
• Strong command of the English language.
• Sound market knowledge.
• Exceptional communication and negotiation abilities.
• Aptitude for building rapport with clients.
• Excellent time management and planning skills.
• Ability to thrive under pressure.
• Availability to work within flexible hours, including evenings, holidays, and weekends.

Job Description

1. Research and Reporting responsibilites:

To be responsible for the department’s business data processing and analysis under supervision from senior product manager, and assist in other reporting works.

2. Business support responsibilities :

To support front office within the department e.g. providing the commodity market information, montioring the dealine of annual review, grading and rating of customers, as well as undertaking some admin work in the department.

3. Product Management Support Responsibilities:

To assist senior product manager to review product management policies and buinsess procedures.

4. Other jobs assigned by line manager.

Job Requirements

1. Sound MS office software skills (e.g. Excel, Word and Powerpoint), communication and cooperation skills.

2. Fluent in both Chinese mandarin and English (both verbal and written) so as to communicate with our HQ and Chinese-speaking customers.

Be Transformational.

Make your mark. Create an impact.

At IRAS, we partner you to deliver quality tax services and foster a competitive tax environment for our nation's social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding.

We are looking for forward-thinking, energetic and passionate individuals to be part of the team that maintains and enhances our mission critical system for tax administration and disbursement of national payouts to enterprises.

Areas of Work :
- Perform programme/component design, coding, configuration, testing and other related tasks during software development (progressively moving towards Microservices, DevOps, Cloud-native technologies)
- Ensure software quality, security and application code performance are met
- Analyse and resolve technical issues arising from development and testing
- Develop/ enhance automated test scripts
- Support business users with their technical queries
- Develop/update relevant documentation
- Implement automation and streamlining to improve process and system efficiency

Requirements:
- Background in Computer Science, Information Technology, Engineering or equivalent
- Experience in the analysis, design, implementation and support of medium to large, complex applications
- Strong working knowledge of various technology platforms and practices, including, but not limited to, Microsoft .NET technologies, service-oriented architecture, and software development best practices
- Experience in programming in C#, Javascript and Angular
- Experience in Test Driven Development, Agile software development processes and experience in mocking frameworks
- Strong analytical skills, able to independently derive high-level technical designs via the analysis of business requirements
- Excellent communication skills, able to articulate technology solutions to various audiences
- Innovative mindset and able to challenge assumptions

Annual Package
• From $62,000 to $100,750 (Including IT allowance. Remuneration will commensurate with candidates' years of experience.)

Assistant Relationship Manager - Corporate Banking (North Asia Team)

Our client, a reputable bank is seeking a dynamic and motivated individual to join their Corporate Banking North Asia Team as an Assistant Relationship Manager. This role presents a valuable opportunity for career growth, with the potential to advance into a Relationship Manager position.

Responsibilities:

• Assist RMs in managing client relationships and portfolios.
• Collaborate on client onboarding, due diligence, and documentation processes.
• Conduct financial analysis and prepare reports to support decision-making.
• Monitor market trends and industry developments relevant to clients.
• Act as a point of contact for clients, addressing inquiries and providing assistance.
• Prepare client presentations and assist in business development activities.
• Assist in the credit assessment process and monitoring of credit exposures.
• Collaborate with risk management teams to ensure compliance with policies.
• Work closely with internal teams, such as legal, compliance, and operations, to facilitate seamless transactions.

Qualifications:

• Bachelor’s degree in Finance, Business, or a related field.
• 3 years’ experience in corporate banking or related financial services.

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Claim Specialist and Assistant Operations Manager

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $4,000-$5,000 (With AWS only, no bonus)
• AWS, Minimum of 1 continuous year of service as at 31st December
• Other Benefit: AL, Medical & Dental Reimbursement; Mobile Reimbursement Cap at $100

Requirements:

• Diploma or equivalent qualification
• Minimum 2 years experience in handling ISO Tanks/Flexi Tank import/ export & claim processing

Jobs Scope:

• Identify potential Claim (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and response to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide in claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and condition whenever appliable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim related documents (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, department and 3rd parties on running/open claim cases.
• Updates insurance team, Rotterdam claim department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9 to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Overview of role

To oversee, plan and manage assigned projects within/without the organisation according to the organizational requirements and project goals (budget, quality and time), leading to acceptance and successful achievement of project goals and objectives

Responsibilities

• lead and manage SAP/Ariba implementation projects
• manage all aspects of project life cycle to facilitate successful delivery of the project
• deliver the projects utilising the project methodologies, processes, documentation, tools and measurements in relation to project management
• collaborate with cross-functional teams, including business analysts, technical leads, and end-users
• ensure all documents and deliverables are met timely
• implement the project in compliance with company’s quality standards and company project management model
• ensure project milestones are met within agreed timelines and budget
• develop comprehensive project plans, and monitor progress continuously
• create project specification, budgeting, schedule and planning/securing of resources
• responsible for interfacing with the project’s internal and external stakeholders
• identity project risks and develop risk mitigation plans
• provide project leadership, work direction and feedback
• provide project update, reporting, review and monitor the project progress (including cost and schedule)with the stakeholders
• responsible for a proper change management (as required)

Requirements

• degree in Computer Science or Information Technology or related field
• have about 15 years working experience in IT/SAP with a minimum 5 - 8 years in SAP project management
• experience in SAP S/4HANA advantageous
• PMP certification is desired
• excellent interpersonal, negotiation and communication skills and be able to interact with people at all levels
• strong leadership skill as to lead and motivate a group of project implementation resource(s)

Job Description & Requirements

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Job Responsibilities:

• Manage the pre-authorization process for cases in Singapore, assessing proposed treatment and therapies for medical necessity, in accordance with global medical guidelines.
• Review claims and evaluate the appropriateness and cost-effectiveness of the medical treatment and services.
• Use clinical knowledge to assess diagnosis and treatment plans and goals and identifies gaps in care or risks for readmission or complications.
• Establish patient centric goals and interventions to meet the member’s needs.
• Interface with the member, family members/caregivers, and the healthcare team, as well as internal matrix partners.
• Balance business needs with patient advocacy.
• Assess member’s health status and treatment plan and identifies any gaps or barriers to healthcare.
• Coordinate care for customers by reviewing medical and claim information, ensure compliance with approved services and fees and discuss cases with hospital staff and physicians.
• Establish a documented patient centric case management plan involving all appropriate parties (client, physician, providers, employers, etc.), identifies anticipated case results/outcomes, criteria for case closure, and promotes communication within all parties involved.
• Work with Cigna physicians to evaluate complex cases and receive appropriate clinical expertise on diagnosis and treatment plans.
• Deliver to customers clinical programs including case management, chronic condition management, lifestyle coaching, pre assignment assessment and any other program delivered by global clinical operations.
• Maintain accurate workflow and process documents.
• Adhere to professional practice within scope of licensure and certification quality assurance standards and all case management policy and procedures.
• Participate in unit and corporate training initiatives and demonstrates evidence of continuing education to maintain clinical expertise and certification as appropriate.
• Participate in clinical projects to enhance our customer’s health and wellbeing.
• Play an active role towards Cigna´s digital transformation.
• Serve as clinical liaison to Clients.

Key Challenges/Anticipated Changes in Environment:

• Demonstrate sensitivity to emotionally distressed and culturally diverse situations, clients and customers.
• Manage/coordinate an active volume of cases by providing information and coordination to customers worldwide in a multicultural population.
• Coordinate care with other Cigna Case Managers around the world when a need for local or regional expertise is important for better care or to comply with regulations.

Developmental Value:

• Gain experiences and knowledge within the insurance and healthcare industry
• Broad exposure to all aspect of business operations and to develop leadership/general management skills.
• Continue to utilize and enhance healthcare knowledge while out of clinical setting.

Job Requirements:

• Bachelor's degree in nursing
• Clinical knowledge to assess diagnosis and treatment plans and goals and identifies gaps in care or risks for readmission or complications.
• Necessary licenses and certifications for quality assurance standards and all case management policy and procedures
• Strong organizational and leadership skills
• Strong interpersonal and communication skills
• Demonstrates problem-solving and analytical skills.
• Ability to build excellent working relationships with staff, matrix partners, customers and providers.
• Ability to act as an “advocate” for the customer while complying with internal Policies and procedures and contractual/legal compliance requirements.
• Strong time management and prioritization skills
• Enthusiastic with a positive attitude
• Ability to operate computer, proficient with Microsoft office products, call center software, and a variety of software.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

about the company

The client that we are partnering with is one of the world’s leading bank and they are looking to expand their team of relationship managers to service the expanding base of customers.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

If you’re interested in the above role, click on the ’apply’ function now! Alternatively, you can contact Claudia at 68183141 or [email protected] for a confidential discussion.

EA License No: 11C5502 | EAP Registration No: R2199597

Responsibilities

Major Responsibilities:

 Managing Head office and local projects related to Singapore branch’s private cloud system as a project manager, which includes system requirement definition, cost estimation, trouble shooting, vendors/ resources/ schedules control.

 Coordinating among the Bank and vendor to maintain stable system operation.

 Review document / deliverables submit from vendors.

 Propose enhancement projects and new product for the Bank to improve the Bank’s infrastructure’s stability and efficiency.

 Strictly Comply with policy and procedures including Head Office System Development Rules.

 May require managing projects related to application software.

Skills/Requirement

Requirements:

 Years of Experience

At least 3-year experience in the IT infrastructure/ hardware field including 2 year experience in project management. It is preferable to have experience in the Banking industry.

 Other requirements/ skills:

• Knowledge and experience in virtualization software such as VMWare is must Knowledge and experience in operational product such as vROps, JP1, Solarwinds, Arcserve, Splunk.

• Knowledge and experience in network administration.