About Crown

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.

About the Role

Crown Equipment is currently seeking an individual to join the Service Team based in our Singapore Branch Office as a Service Manager. This role will oversee the Singapore market.

If you are looking for a dynamic, engaging and customer centric role centered around industrial technology, this opportunity is for you!

Role Summary

Manage the people resources, physical assets and customers of the service department so that financial targets are achieved and customer service levels meet the company’s expectations. Ensure there is growth in service customers on file and that customer churn is minimised.

Key Areas of Responsibilities

Department Sales, Profitability & Operational Performance

• Monitor performance & results against forecast for Service Department.
• Prepare forecasts and budgets for Service Department.
• Conduct Monthly Management meetings to review monthly results, develop strategies for coming months and future opportunities.
• Manage and achieve Daily 7, with the support from the Field Service Manager, to achieve service revenue budget.
• Achieve 90% first time completion for all jobs and achieve PMP average job times to standard for 98% of all PMP.
• Achieve average job rate of 3.5 jobs per day.
• Manage and recover outstanding debts to achieve outstanding debtors to within 45 days.
• Monitor and manage running cost of company assets including the rental fleet, service vans and vehicles etc and cost of sales for service and rental to achieve contribution budget.

Rental Asset Management

• Manage Green Tag % to achieve Company Objectives.
• Manage service cost on rental trucks to maintain within budget or at 20% of rental revenue.
• Manage contract profitability analysis and recommend strategy to improve.
• Manage and recover mishandling and abuse repair cost for rental trucks from customer. Achieve monthly budget for mishandling/abuse billing.
• Manage and ensure zero overdue PMP over 30 days for rental fleet.

Staff Development & People Management

• Manage performance of service department through the GDR scorecard and ensure employees achieve their performance goals.
• Utilise the GDR system to identify development needs of staff and provide training/guidance to improve their performance.
• Ensure company processes and policy is adhered to and mete out disciplinary action when required.

Safety & Risk Management

• Minimize and eliminate the risk of injuries specifically Lost Time Injury Frequency Rate.
• Participate in company safety initiatives - Crown Care audits of 80%.
• Ensure adequate resources are allocated for safety purposes e.g. training, OH&S Committee meetings and supervision.
• Ensure that staff follow safety procedures and lead by example.
• Ensure product incidences/issues are reported promptly.
• Ensure resources are available to achieve 95% response on Emergency Breakdown Calls.
• Being the safety champion of the branch.
• Assist in promoting and ensuring safe work practices.
• Assist in completing the monthly hazard inspections.
• Ensuring compliance with Crown’s safety calendar.

Customer Service

• Meet with, understand and address the needs of customers to help improve customer relations and retention.
• Address and resolve, in a timely manner, customer complaints.

Industrial Relations

• Establish and maintain open communications at all times with employees and Union Representatives.
• Use a consultative process for the Department Enterprise Agreement and for ongoing consultation with employees and their representatives to achieve good outcomes for both the company and employees.

Recruitment of Talent

• Develop and maintain a workforce plan that identifies actual staffing numbers against budget/target and then organise recruitment activity to fill vacancies as required.
• Interview job candidates
• Ensure recruitment processes are in place to manage job interviews through to placement of new staff.

Skills and Experience Requirement

• Diploma/Degree in Engineering and related disciplines
• Experienced in handling a Regional role.
• Experience leading a team and with P&L responsibility.
• Prior work experience in a similar role from Industrial/Capital Equipment industry
• Prior experience in managing field-based employees with strong working knowledge of the mechanical and technical aspects of a service environment.
• Prior experience in a service environment and knowledge of AS400 system will be advantageous.
• Results-driven with proven track record of meeting/exceeding set targets
• Strong leadership skills and ability to analyze and resolve issues promptly.
• Strong verbal and written communication skills, and ability to communicate/negotiate effectively with both internal and external customers.

This position will be based at 15 Tuas Avenue 8, Singapore 639230 .

If you are looking for an opportunity to develop a career in a challenging and fast-paced environment, with a leading innovator in world-class forklift and material handling equipment, please send in your resume today!

Responsibilities

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirements

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Responsibilities:

-Planning the construction project.

-Creating a construction schedule.

-Balancing the budget.

-Assigning tasks to the various contractors and subcontractors.

-Tracking activities in a project from beginning to end.

-Working with vendors.

-Managing supplies.

Job Description:

-Define the project scope.

-Create and manage a construction project budget.

-Create a construction project management plan.

-Negotiate with general contractors and subcontractors to obtain profitable construction contracts.

-Develop a construction schedule, with project deliverables and milestones.

-Manage resources such as construction materials, construction workers and equipment.

-Oversee the performance of the general contractor, site manager and other members of the construction team.

Job Overview

A coordinator of guest services and as ‘eyes’ and ears’ of the management, duties will include the welcoming of all VIP guests, soliciting for feedback, addressing service and product issues and looking into the general well-being of our guests. The Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.

Key Responsibilities:

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assignment of rooms for all arrivals
• Monitor and control guest's credit status to ensure that payment is collectable and received on time
• Ensure that all arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Be familiar with and ensure that all preparations for arrivals and departures are well organized
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Handle complaints or incidents/accidents occurring in the hotel and report the
• incidents handled accordingly in the Log Book
• Scheduling of staff
• Maintaining complete knowledge of hotel features and offerings

Talent Profile:

• Minimum Diploma in Hospitality Management
• 2-3 years of work experience in guest services or front desk operations

Responsibilities:

· Oversee and Manage general administration task of the Company, ensuring smooth day to day operations

· Administrative Support to management and staff, and manage Office Asset Tracking system, and new staff onboarding

· Control of office budget, space resources and administering staff claims and petty cash disbursement, staff travel arrangement

· To source or negotiate with vendors on office equipment and maintenance

· To review and liaise with various stakeholder to drive process change to improve efficiency

· Other ad-hoc tasks as assigned

Requirements:

· Min GCE 'A' levels or its equivalent

· 5 years of experience in administrative duties or program management

· Good communication and people skills

· Proficient in Microsoft Word and Excel

· Possess a good command in written and spoken English

· Eye for detail, Meticulous, good organizational skills with the ability to multi-task.

· Independent, motivated, good team player with positive working attitude, service oriented

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Operate & Guide to Project team, Tender Team, Purchase Team, Accounts Team, Admin Team & Others.
• Operations Managers oversee operational activities at every level of an organization.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Bachelor Degree in Business or equilant

Email: [email protected]

We are looking for a Solar Project Manager/Engineer who is passionate about deploying solar energy in Singapore. The successful candidate will be in charge of executing solar projects on roof tops all across Singapore and the region.

Job Requirement

• Design, build and install solar energy systems
• Onsite planning and managing of installation teams
• Contact point between the company and client during construction stage
• Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
• Hands on implementation on site
• Manage the full construction from pre to post-construction and handover of the system to the client
• Complete assigned projects on schedule and within budget
• Identify any potential safety risks within projects and putting in place strategies to mitigate any risks
• Ensure all required Environmental, Health and Safety requirements are met.
• Prepares for engagement reviews and quality assurance procedures.
• Ensure smooth delivery of the project completion/SystemTurn On

Skills and Competencies

• Excellent communicator who is able to work independently
• Diploma/Degree in Electrical Engineering or related fields
• 3-5 Years of experience in project management
• Candidate with experience in solar project execution will be in advantage
• Knowledge in energy modelling software (PVsyst), Autocad and construction modelling software
• A team player who is results and customer oriented, independent, creative and passionate about renewables
• Singaporeans/PRs only

** ONLY Singaporeans/ PRs may apply ** No Agents Please**

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Descriptions

· Develop and implement HR strategies and initiatives aligned with the overall business strategy

· Bridge management and employee relations by addressing demands, grievances or other issues

· Manage the recruitment and selection process

· Support current and future business needs through the development, engagement, motivation and preservation of human capital

· Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

· Nurture a positive working environment

· Oversee and manage a performance appraisal system that drives high performance

· Maintain pay plan and benefits program

· Assess training needs to apply and monitor training programs

· Report to management and provide decision support through HR metrics

· Ensure legal compliance throughout human resource management

Job Requirements

· Proven working experience as HR Manager or other HR Executive

· People oriented and results driven

· Demonstrable experience with Human Resources metrics

· Knowledge of HR systems and databases

· Ability to architect strategy along with leadership skills

· Excellent active listening, negotiation and presentation skills

· Competence to build and effectively manage interpersonal relationships at all levels of the company

· In-depth knowledge of labour law and HR best practices

· Degree in Human Resources or related field

Position Overview

The Assistant Conference Service Manager performs key functions of handling events and customer service, bookings of all types of catering business from various sources of leads and administration. He/She is the point of contact for coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space.

The Role

A. Create Sales Opportunities

1. Manage sales channels to optimize sales
2. Participate in relevant industry events, trade exhibitions and sales trips for networking and lead generation

B. Manage Sales Activities to Achieve Sales

1. Conduct hotel inspections for clients
2. Prepare Banquet Event Order (BEO) accurately and distributed in a timely manner to all departments
3. Handles and responds to escalated guest and/or customer enquiries and requests in a timely manner

C. Manage Client Relationships

1. Collaborate with Banquet Operation Team, EAM of Food & Beverage, Executive Chef to meet guests' and/or customers' requirements in the sales contracts.
2. Develop Banquet Event Order (BEO) for guests' and/or customers' requests that deviate from signed sales contracts.

D. Manage Finance and Report Management

1. Meet or exceed individual and group catering sales target that is set by the management.
2. To ensure that deposit for every event is collected
3. To assist clients to apply for credit facility with the hotel. If credit is not established, ensure that all payment must be collected immediately after the event
4. Track loss business and reasons and update in the Opera S&C

Talent Profile

1. Diploma in Hospitality Management
2. Minimum of 1 years' experience working in the same capacity for an upscale hotel
3. Knowledge in Microsoft Office including words, excel, power point
4. Knowledge in Opera Sales & Catering
5. Basic knowledge of AV equipment
6. Knowledge of food and beverage menus, food preparation and presentation

Job Details

Location: Pasir Panjang

Working Hours: 5-Days Work Week

Work Type: 11-Month Contract, subject to further extension

Salary: Up to $ 5,475 per month

What you will be working on?

The Contact Centre Support Manager will oversee collaboration with the selected contact centre vendor to ensure a seamless transition to a digital contact centre. The responsibilities of the Contact Centre Support Manager include:

• Monitoring project milestones and facilitating the completion of tasks to meet timelines.
• Coordinating with internal and external stakeholders to ensure SLAs are met.
• Monitoring the performance of the contact centre vendor from the contract effective date and identifying areas for the vendor to address for improvement.
• Ensuring that the vendor delivers in accordance with the contract requirements.
• Coordinating and providing support to project stakeholders for technology implementation (e.g., Salesforce, Talkbot, Email Bot, Knowledge Management System) for the Contact Centre.

What are we looking for?

• Singaporean only
• Minimum Diploma / Degree in relevant experience
• At least 3 years of experience in managing projects or change processes in an operational setting.
• Possesses strong analytical abilities, attention to detail, and excellent process and system skills.
• Demonstrates good verbal and written communication skills.
• Excellent computer skills, proficiency in Microsoft Office applications, and familiarity with new digital tools and technology.
• Ability to work effectively in a team-based environment and communicate with clarity and logic.

Interested candidate may apply via email to [email protected] (indicating Job ID J42573 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Carmen Tan Huei Mun | R23115837

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

Description:

• Perform Sales activity to achieve sales target
• Plan and execute sales strategy and meet the company's objective
• Explore, identify new business oportunities and develop new account
• Establish and maintain good rapport with clients
• Handle customer's order, inquiries, negotiation and closing of dales in an effective and efficient manner

Requirements:

• Diploma in Mechanical Engineering or equivalent
• With 5 years experiences in Sales industrial handling heavy equipment
• Familiar with China brand heavy equipment, Forklift, Excavator, Drilling Rig, Crawler Cranes
• Possess excellent communication, presentations and customer relationship skills

Duties and Responsibilities:

1. Provide leadership and management to continuously improvement on maintenance operations and support

production process equipment.

2. Work collaboratively within Production unit (Production, Engineering, and Electrical & Instrumentation) and other functions.

3. Ensure safety is integrated in every aspect of work performed by APS standard

4. To meet the production operations is supported with maintenance services to meet the Asahi Kasei Business needs.

5. Optimize equipment uptime, equipment reliability, and equipment efficiency by analyzing equipment performance data and maintenance practices and recommend improvements to procedures, systems and approaches.

6. Enhance or create effective maintenance programs to promote maximum equipment availability, capacity, productivity, and elimination of production discrepancies.

7. Provide troubleshooting and diagnosis of machinery / equipment failure to determine the root cause and perform immediate corrective action.

8. To manage analysis of maintenance data to identify trends equipment and organizational performance that adversely affect efficiency, cost quality, plant capacity, and production throughput. Implement recommendations on actions that can be taken to reverse adverse trends.

9. Manage the creation and review of maintenance procedures and policies

10. Manage development and implementation of enhancements designed to increase efficiency, effectiveness and quality while reducing costs

11. Ensure that documentation needs are provided within the context of maintenance programs.

12. Maintain an excellent employee workplace through the coaching, development and training of employees.

13. Provide reports to management as required.

14. Manage and control Maintenance Operation cost, and prepare and monitor Annual Maintenance Budget

15. Manage contractors / vendors progress in accordance to work schedule

16. Planning of site work schedule

17. Resolution of site issues encountered

18. Establish new capabilities and infrastructure to support company business growth plan

19. Analyse failure trends and implement corrective actions

20. Any other tasks as and when assigned by the management.

21. Able to liase closely with Japanese counterparts and Japan Headquarter.

22. Working closely with internal colleagues and external colleagues (Japan) for trouble-shooting and analytical.

Requirements:

· Degree in Engineering / Mechanical Engineering

· Able to use PC and MS Office programs

· Minimum 10-12 years relevant experience in Oil/Chemical/Plastics industries is an advantage

· Knowledge of mechanical plants and materials

Responsibilities

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirements

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

1) TO KNOW MARINE INDUSTRIL

2) ASSIST GENERAL MANAGER TO MANAGER INTERAL OPERATION AND BUSINESS

3) TO ASSIST COMPANY TO EXTEND BUSINESS TO SHIP REPAIR AND SAFETY SERVICES

4) TO TAKE CARE OF PROCUMENT DEPARTMENT TO SOURCE GOOD PRICE AND LOWER COMPANY COST

5) TO MANAGE OPERATION TEAM TO MAKE SURE ALL ORDER GOES SMOOTHLY BASE ON DAILY SCHEDULE

6) TO MANAGE WARHEOUSE STOCK AND WAREHOUSE TEAM

7) TO ENTERTAINMENT CLIENT AND GET SALES MORE

8) MANAGE THE INTERNAL TEAM AND BUILD GOOD AND STRONG TEAM TO WORK TOGETHER

9) SAVING COST AND INCREASE SALES FOR COMPANY

10) BE RESPOBSIBLE AND WITH GOOD VALUE

Job Description & Requirements

• Ensure proper planning and execution of projects to meet or exceed performance indicators in term of quality and timeframe
• Ensure project complies with safety policies, rules and regulations; redesigning work flow and processes if necessary to mitigate safety risks
• Main point of contact and liaison between project teams and the client's representatives, consultants and relevant authorities
• Review staffing requirements and direct allocation of available resources to various phases of the projects
• Manage budget and ensures it achieves beyond target profit margin
• Implement effective contract and claim management to increase the contractual margin and protect Company against liability claims
• Able to formulate awards strategy independently
• Lead tender process and provide technical inputs to secure new jobs
• Embrace and drive company initiatives in areas of Technology adoption, innovation, Pre-casting
• Identify and manage potential staff for succession planning
• Assist to the Project Manager/ Senior Project Manager

Job Requirements:-

• Have working experience in Structural Steel erection, in A&A, R&R and new projects
• Have experience in liasing with regulatory authorities and clients.
• Possess good leadership and organizing skills
• Hands-on person and able to work independently
• Proficient in computer skills such as Microsoft Project /Word/Powerpoint/Excel etc

Responsibilities:

• Ensures that the projects he is assigned to are completed in a timely and economical manner in keeping with the Company and Project’s business objectives
• Monitors and focuses project execution schedule and plan based on each phase of the project requirement
• Ensures Hull meets all Design Specifications in accordance with class, technical requirements and project objectives
• Liaises with Client on various report requirement and updates.
• Manages Hull engineering and construction and commissioning activities at construction sites in China.
• Ensures weekly status accurately depicts percent complete, remaining labor and material costs
• Participates in JHA and review risk assessment for key critical project activities
• Maintains effective working relationships across Client team, the Seatrium team, Hull contractor and subcontractors
• Prepares and presents Monthly Executive Review which accurately portray project status, issues with mitigation plans, schedule compliance and opportunity in addition to identifying areas that indicate signs of risk to the project’s success
• Pursues and anticipates emergent work items and associated tasking
• Meets daily with the project team, to review open issues, actions required in support of cost and schedule, identifying, and tracking items which may impact cost and or schedule
• Complies and ensures workforce follow closely to Safe Work Procedure (SWP) for all work activities
• Monitors housekeeping standards and assigns areas of responsibilities, Compliance to PPE requirements, safe behavior as appropriate to Seatrium’s Life Saving Rules
• Works with Contractor on areas outside of responsibilities to ensure a safe working environment for all
• Ensures post-mortems and lesson learnt on project are done and to review the achievement of project objectives.
• Practices awareness of the bigger picture while reinforcing the meticulous execution of project specific items.
• Oversees the Hull contract execution through handover to integration yard and closure of shipyard contract.
• Ensures that all Hull project documentation (final as built) is completed

Requirements:

• Degree or Diploma in Naval Architecture / Civil / Marine and Offshore / Mechanical / Electrical / Chemical Engineering/Project Management.
• At least 4 years of relevant working experience.
• Knowledge of Shipyard Operations
• Good analytical and problem-solving skills
• Possess good interpersonal and communication skills

Our Addresses and Working Hours:

Seatrium Limited

Tuas Yard

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8am – 5:15pm

Fri: 8am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Business Development Manager Job brief

We are looking for an experienced Business Development Manager to plan and implement our fruits sourcing from Taiwan and our sales market expansion strategies aggressively.

The business development manager is to achieve sustainable financial growth through improvement in sourcing from Taiwan and boosting sales through forging strong relationships with clients.

Business Development Manager Responsibilities

1. Develop a growth strategy focused both on financial gain and customer satisfaction
2. Conduct research to identify new markets and customer needs
3. Arrange business meetings with prospective clients
4. Promote the company’s products/services addressing or predicting clients’ objectives
5. Prepare sales contracts ensuring adherence to law-established rules and guidelines
6. Keep records of sales, revenue, invoices etc.
7. Provide trustworthy feedback and after-sales support
8. Build long-term relationships with new and existing customers
9. Develop entry level staff into valuable salespeople
10. Developing goals for the development team and business growth and ensuring they are met.
11. Training personnel and helping team members develop their skills.
12. Finding and developing new markets and improving sales.
13. Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

1. Bachelor's degree.
2. Taiwan traditional chinese language writing and reading skills.
3. Proven past sales records in any field.
4. Expert in Microsoft office software or equivalent.
5. Good Presentation skills.
6. Proficiency in marketing plans generation.

Responsibilities

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams

Requirements

• Written and verbal communication skills
• Capacity to manage high stress situations
• Ability to multi-task and manage various project elements simultaneously
• Leadership skills
• Big-picture thinking and vision
• Attention to detail
• Conflict resolution skills

Our client:

• Government entity
• Great career prospect
• Basic Up $7000

Job duties:

• Dealing with qualitative analysis of the jobs-skills insights by validating the findings with relevant industry stakeholders, and work with government entity to tap on its quantitative skills data and advanced skills data analytics to strengthen the validation process.
• Understanding local and overseas industry landscape and market trends impacting jobs-skills contents, and identify industry-recognised skills certification pathways that support formal, non-formal and informal learning related to jobs-skills changes or emerging trends using appropriate methodologies and approaches such as desktop research, one-on-one consultation, focus group, survey etc
• Coordinating with all related stakeholders agency to set up and support a steering committee to govern and drive the implementation of learning & development project
• Performing regular progress tracking and reporting, including interim and post-pilot diagnosis to ascertain the impact and effectiveness of the work carried out under each of the focus areas

Requirements:

• Degree in any engineering related courses
• 6 to 9 years Learning & Development project management experience
• Proficiency in PC skills

For interested applicants, please click "Quick Apply”

Alternatively, please email your latest resume to [email protected]

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Grayson Tan Lee Fong | EA Reg No: R1441412

JTE Recruit Pte Ltd | EA Lic No: 14C7215

Job Summary:

The Parts Sales & Marketing Manager is the commercial interface between dealers and customers in his area and regional/ sub-regional market management. The incumbent will be responsible for Volvo Uptime & Parts turnover for the responsible markets. The incumbent will need to implement service and parts concepts, when needed with agreed local adaptation at the dealerships. The incumbent will be responsible to scan the markets in search for new ideas to increase profit, as well as be the brand ambassador for Volvo CE. The incumbent will have close interaction with other sub-regional customer support functions, sub-regional management, and market equipment sales etc. The role reports to Head of Uptime & Parts Market SEA, based in Singapore.

Main Tasks/ Responsibilities / Authorities:

• Create business plan proposal and develop action plans, sales activities to achieve profitable growth
• Roll out parts and service concepts and promotions at the dealerships, when needed with local adaptations (marketing plan)
• Commercial development of dealers through coaching and training
• Facilitate audit process of dealer operating standards and follow up action with dealer
• Represent Aftermarket logistics at the dealerships and provide feedback to Aftermarket logistics in the market
• Price and profitability management in his area
• Scan the markets to identify areas of growth, customer segments or product ideas and provide feedback to regional marketing
• Participate in dealers’ network, including organization and competence development
• Perform regular customer visits to understand market requirements, pursue opportunities, gather feedback on competitor activities and perform competitive analysis
• Responsible for operational parts sales result (turnover and gross margin)

Education/Professional Qualifications required for the position:

• Preferred Degree in Mechanical or Electrical field
• Minimum five (5) years of supervisory experience related to sales operations, preferable from the Construction Equipment or Automotive industry
• Strong customer orientation and has the ability to effectively interface with customers
• Proven leadership and have strong organizational skill
• Ability to persuade and influence is essential
• Ability to make effective decisions based on clear understanding of the business and customer requirements
• Excellent verbal and written communication skills in English and a local language
• Has an analytical approach to problem solving with strong attention to detail
• Excellent computer skills such as Microsoft Office

Additional Important Requirements (e.g. language, mobility):

• Ability to convince others
• Brand ambassador
• Good interpersonal skill
• Demonstrate sensitivity to different cultures
• Traveling will be required, at least 30-40%
• Preferably someone with experience working with South-East Asia countries

Rules & Responsibility:

The Operation Manager is responsible for the successful initiation of the project, plans and organizes project schedule and resources, manages the project timelines and budget and attends to customer issues to ensure that the project is effectively and efficiently executed meeting the specifications and standards.

Assist the commercial team in the estimation of accurate costing of the project, factoring in the man hours, materials, completion time and any other unforeseen factors.

(a) Determine the project specifications after studying the project deliverables, customer requirements,

(b) Determine project responsibilities by identifying the project requirements and plan the resources for the project, taking into consideration the knowledge and skills of the project members when deploying the resources

(c) Plan and conduct the project kick-off meeting to officially start the project.

(d) Maintain project schedule by monitoring project progress, coordinating activities, keeping in touch with the project team and resolving problems

(e) Prepare project status reports by collecting, analysing, and summarizing information and trends and recommending actions

(f) Attend to issues raised by the client and if necessary involve the stakeholders

(g) Maintain good working relationship with the client throughout the project

(h) Supervise, coach and guide the team and ensure that they meet the stipulated project targets and other company goals

(i) Instilling a culture of continuous improvement in system & processes, operations, project delivery, quality and cost management

(j) Drive the transformation of employee mindset and shaping of employee behaviour to achieve alignment towards Company’s vision and values.

(k) Perform any other duties as assigned by the management.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As our business grows, we are looking to further strengthen our Program Management team by hiring a Program Manager (PM) to lead internal project teams. You will be responsible to ensure flawless and smooth execution of the contracted programs according to defined timelines and cost, via leading multidisciplinary project teams. In this role, the Program Manager is the key interface between Sales and Operations organizations and the customer. Program Manager is responsible to manage multiple projects, either within one technology, or within multiple technologies and oversees the complete life-cycle of all the projects.

Based on experience, programs under PM’s responsibility range from small or mid-sized to large and complex portfolios, based on the seniority. During execution, key focus is on the customer centricity and internally on quality, cost, profitability, timelines and risk management.

Key responsibilities:

• Lead project execution after deal closure. Direct, lead and motivate multi-disciplinary project teams and hold team members accountable to deliver results within an agreed project governance structure to ensure customer satisfaction throughout the life of the program. Shared customer relationship management with Account Managers.
• Coach, mentor and, via frequent discussions with line managers, continuously develop project team members.
• Program Manager utilize in-depth understanding of multiple functions and strong relationships with these functions during the execution.
• Act as single point of contact for customer with regards to operational questions and ensure each project milestone is delivered in line with the agreed objectives. Act as the customer advocate and champion in the Lonza’s Singapore Project Management organization.
• Manage project scope, timelines and budget and program profitability together with core project team. Raise and prepare scope changes and communicate them to a customer in close collaboration with Account Manager. In collaboration with Account Management / Commercial Development, create mid-long term program strategies.
• Define, organize and be responsible for all customer communication (using an open communication model), agreeing milestones and conducting “lessons learned” with the customer, as well as executing decommissioning at the end of contractual activities.
• Program Manager ensures the right and effective internal and external governance are in place and are effective. Also ensures very clear alignment of internal stakeholders.
• Contribute to the local Sales & Operations meeting, by best in class forecasting and demand planning for the given programs.

Key requirements:

• Degree in Life Sciences related discipline with commercial acumen or experience in project planning; PMP Certification highly desired.
• Experience working in FDA regulated biotech/pharma industry with proven experience in a project management capacity.
• Relevant business and customer interaction experience in a CDMO highly preferred, but not essential.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
• Statistical techniques and failure analysis, validation concepts.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build solid relationship within the global network, e.g. with customers, key accounts, and program management.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Work Time Profile:

• Monday to Friday, 8.00 AM to 5.00 PM
• Saturday, 8.00 AM to 12.00 PM
• 5.5-day work week

Company Benefits:

• Staff Lunch
• Training and Development Opportunities
• Bi-Annual Profit-Sharing
• Performance Bonus
• Staff Discounts on Seafood purchases
• Medical Benefits
• One-way Shuttle Service to Jurong Fishery Port
• Confirmation Seafood Hamper

Job Duties:

• Oversee day-to-day warehouse activities, including receiving, storage, and order fulfilment
• Implement and maintain efficient inventory control systems to minimize stock discrepancies
• Ensure compliance with safety regulations and implement best practices for a hazard-free work environment
• Collaborate with other departments to coordinate product movements and meet production demands
• Plan and coordinate inbound and outbound shipments, optimizing transportation routes and ensuring timely deliveries
• Work closely with shipping carriers, customs, and freight forwarders to facilitate international shipments
• Monitor and track shipments, addressing any delays or issues promptly to maintain a smooth logistics flow
• Implement cost-effective logistics solutions without compromising on quality and service
• Lead and motivate a team of warehouse and logistics professionals, fostering a culture of accountability and continuous improvement
• Conduct regular performance reviews, provide training, and identify opportunities for skill development
• Ensure adequate staffing levels and manage scheduling to meet operational requirements
• Collaborate with the Quality Assurance team to implement and uphold product quality standards throughout the supply chain
• Conduct regular checks on warehouse conditions, ensuring proper storage conditions for seafood products
• Implement measures to minimize product damage and losses during handling and transportation

You need to have/be:

• Diploma in Logistics, Supply Chain Management, or a related field (or equivalent work experience)
• Proven experience in warehouse and logistics management, preferably in the seafood or food processing industry
• Strong knowledge of inventory management, distribution, and logistics principles
• Familiarity with regulatory requirements related to seafood handling and transportation
• Excellent leadership and communication skills
• Proficient in using warehouse management systems and logistics software

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Operate & Guide to Project team, Tender Team, Purchase Team, Accounts Team, Admin Team & Others.
• Operations Managers oversee operational activities at every level of an organization.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Bachelor Degree in Business or equilant