Job Summary: 

We are seeking an experienced and detail-oriented Customer Account Manager to join our team. The ideal candidate will play a key role in managing customer relationships, ensuring consistent order fulfillment, and providing valuable insights into market demand forecasts

Remuneration Package:

• Job Grade: Manager
• Salary: $7,000 - $9,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Maintain strong relationships with assigned clients in the semiconductor industry. Serve as the main point of contact for customer inquiries, orders, and concerns.
• Oversee the end-to-end order fulfillment process, ensuring timely and accurate delivery of products. Collaborate with internal teams to address any issues or delays.
• Work closely with clients to understand their market demand and provide accurate forecasts. Use market insights to proactively plan for production and inventory management.
• Regularly communicate with clients to update them on order status, product availability, and any relevant industry updates. Be responsive to client inquiries and provide solutions to challenges.
• Advocate for the customer within the organization, ensuring their needs are met and expectations are exceeded. Collaborate with technical teams to align solutions with customer requirements.
• Identify opportunities for upselling and cross-selling additional products or services. Work with the sales team to maximize revenue from existing accounts.
• Address and resolve any customer issues or concerns promptly. Collaborate with internal teams to implement corrective actions and prevent future challenges.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer account management within the semiconductor industry, with a focus on IC assembly and packaging.
• Strong understanding of semiconductor packaging technologies and market dynamics.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proactive and customer-focused approach.
• Proficient in using CRM tools and other relevant software.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Perm with AWS and Bonus
• Must have experience as a finance business partner and be able to provide insights for decision making and have led a team before
• Possess CA / CPA certification

Job Description

• Assist with the preparation of weekly flash report.
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time.
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc...
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner.
• Liaise with external auditors on audit matters and manage the audit process.
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines.
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making.
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely.
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects.
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting with a CA qualification or its equivalent.
• Possess at least 4 years of relevant experience preferably with some audit background
• Experience in Shipping is a plus.
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel.
• Self-starter with strong analytical and problem-solving skills.
• Meticulous and organized.
• Strong communication skills and interpersonal skills.
• Good team player and manager with capability to lead, develop and drive performance of the team members.
• Able to multi-task and work in a fast-paced environment with tight deadlines.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Hybrid work arrangements
• Medical & Insurance Coverage

Job Description & Requirements

• Lead a team of 4

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

Job Requirements:

• Degree in any discipline from a recognized institution would be preferred

• To possess at least three years’ experience in event/programme management

• Good negotiation and leadership skills

• Proven stakeholder management skills

• Proven experience managing a team

• Proven problem solving skills

• Candidates who can start immediately or within short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Group Finance Manager (Shipping/Maritime)

Our client is a leading European ship owner with one of the largest fleet in the world. This position is newly created in their group HQ based in Singapore and will be reporting to the Group Financial controller.

This role is within the Financial Control (FinCon) team in Singapore and will work closely with segment managers, corporate team and other internal stakeholders to meet regulatory requirements in statutory financial reporting and tax compliance matters.

The role will be responsible for the reporting & management of the Company and Group entities under Maritime Sector Incentive (MSI) scheme with the Maritime & Port Authority of Singapore (MPA).

KEY AREAS OF RESPONSIBILITY

The Finance Manager is responsible for leading the following:

FINANCIAL REPORTING AND AUDIT

• Review of financial statements prepared by Fincon Segment for annual audit.

• Lead the audit of group and individual financial statements in Singapore; work closely within FinCon team to address audit queries related to entities.

• Prepare, review audited financial statements, and ensure submission and filing of annual accounts.

• Evaluate the impact of developments in the financial reporting, tax and regulatory regime and recommend course of action to ensure compliance.

STATUTORY AND TAX COMPLIANCE

• Ensure compliance with statutory requirements of Accounting and Corporate Regulatory Authority (ACRCA)

• Drive and manage the tax affairs of the entities (Corporate tax, withholding tax & exemption, GST and transfer pricing)

• Work closely within FinCon team and tax agents in preparation and filing of returns under applicable tax jurisdiction.

MANAGEMENT OF MSI-APPROVED INTERNATIONAL SHIPPING ENTERPRISE (MSI-AIS) SCHEME

• Liaise with MPA on scheme matters.

• Updating and maintaining records in MPA Electronic Tax Incentive (ETI) System.

• Review and compilation of local business spending report.

• Submission of annual reporting under the ETI system.

• Updating business plan and local business spending

projection with Fincon Segment where applicable.

QUALIFICATION / EXPERIENCE

• Degree in accountancy or equivalent and Chartered Accountant qualification

• Overall 8-10 years in a big4 audit firm out of which 3-4 years of audit experience in a managerial position leading a small team with exposure in maritime industry or finance manager role with a ship owner.

• Strong understanding of accounting standards applicable to maritime industry

• Strong understanding of statutory and tax compliance requirements

• Exposure in compliance matters for MSI-AIS Award

• Strong preference for prior experience in Oracle ERP and EPM modules

KNOWLEDGE AND SKILLS

• Strong communication and interpersonal skills as this role require active cross-functional dialogue with internal and external stake holders.

• Strong preference for experience in creating or improving a finance function and controls as this role will involve creating and building a line reporting function.

• Strong preference for good working knowledge of excel, SmartView and Oracle BI tools.

IT Project Manager

Our client is a leading luxury travel company that has operations in two continents globally. They are looking to expand and transform their systems to become more DIGITAL.

Would you be keen to be to drive this change?

Key Responsibilities:

Project Coordination and Management:

• Collaborate with various departments, including Marketing, CRM, Sales, Reservations, Operations, Finance, and Human Resources to understand technology requirements and project goals.
• Manage the end-to-end lifecycle of selected technology projects, including planning, resource allocation, execution, monitoring, and ongoing maintenance. For example, overseeing the implementation of new shipboard system PMS system for the company’s fleet.
• Ensure project timelines and deliverables are met.

System Integration and Enhancement:

• Lead the integration of technology solutions, such as online booking systems, online check-in systems, agent portal, resource library, reservations systems, Customer Relationship Management (CRM) system, onboard Wi-Fi login portal, digital comment cards, as well as human resources, accounting, and operational systems.
• Collaborate with cross-functional teams to identify opportunities for system enhancements that improve operational efficiency and customer experience.
• Liaise with departments to gather user requirements and ensure that technology solutions align with business needs.
• Ensure security, privacy, and compliance with sensitive HR, financial, or customer information.

Vendor Management:

• Oversee technical vendors selection, relationships, contracts, timelines, and service-level agreements.
• Work closely with external technical partners and vendors to ensure the successful implementation and maintenance of technology solutions.

Maintenance, Technical Support, and Improvement:

• Oversee and ensure the continued smooth functioning of existing technology projects and systems.
• Manage certain administrative systems such as, Microsoft Office, emails (Outlook or similar), Zoom (or similar) Dropbox, DropboxSign, to ensure they meet the company’s needs. This will include managing contracts, users and provide training as needed.
• Supervision and coordination with the satellite vendor for the company’s fleet.
• Provide technical support for users of various systems when necessary.
• Evaluate and recommend improvements to enhance the efficiency, effectiveness, and user experience of these systems.
• Be the ambassador of cybersecurity and train company’s employees in this matter.
• Develop and oversee IT Policies which include Leaver/starter user management, IT Security, Data protection.

What are we looking for?

• Bachelor's or Master’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in project management and technology coordination.
• Strong understanding of system integration, project lifecycles, and vendor management.
• Fluent English-speaking level.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and external partners.
• Solution-oriented mindset with the ability to translate business needs into technology solutions.
• Adaptability to a dynamic and evolving work environment.
• Experience with SaaS systems administration is a plus.

Main Responsibilities

• Learn lines, songs and/or dances
• Research the play/character
• Attend all rehearsals scheduled
• Attend costume fittings
• Take direction from the Director and/or Choreographer
• Work with other Performers
• Attend technical and dress rehearsals
• Perform the show to an audience
• Use props and costumes during the performance
• Perform other duties laid out in the job description depending on the kind of show

Requirement

• Strong leadership skills with an affinity for capacity development.
• Excellent conflict resolution abilities.
• Innovative, trustworthy, and impartial.
• Ability to work evenings, weekends, and holidays.

Salon Manager Job Description

We are looking to employ an efficient and highly skilled salon manager to oversee all salon operations. The salon manager's responsibilities include enforcing staff compliance with the salon’s health and safety policies, identifying ways to increase salon revenue, and ensuring that salon equipment is serviced and repaired as needed. You should also be able to provide the salon owner with regular updates on salon activities.

To be successful as a Salon Manager, you should demonstrate strong management and leadership skills and be able to motivate staff to achieve salon goals. Ultimately, an exceptional Salon Manager should achieve excellent customer service by ensuring that clients have pleasant salon experiences.

Salon Manager Responsibilities:

Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

Recruiting salon staff that meets mandatory educational and licensing requirements.

Preparing work schedules for salon staff.

Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

Monitoring salon supplies and equipment and ordering new stock as needed.

Creating and distributing promotional material to attract new clients.

Addressing and resolving client complaints regarding salon services and employee behavior.

Processing clients’ payments and maintaining accurate financial records.

Ensuring that the salon is clean and well-maintained at all times.

Salon Manager Requirements:

Proven experience managing a salon.

Proficient in all microsoft office applications.

The ability to work in a fast-paced environment.

Excellent organizational skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

Responsibilities:

• Strategic Program Leadership: Take ownership of our clients' strategic initiatives and programs, working closely with senior leadership to define objectives, scope, and success criteria.
• Consultative Approach: Apply your consulting background to provide strategic guidance and insights, aligning programs with industry best practices and market trends.
• Program Planning: Develop comprehensive program plans, outlining goals, timelines, resource requirements, and key performance indicators (KPIs).
• Risk Management: Identify potential risks and issues proactively, developing mitigation strategies and contingency plans to ensure program success.Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor and ensuring alignment with strategic goals.
• Resource Allocation: Oversee resource allocation across programs, optimizing the utilization of talent, technology, and budget to maximize program effectiveness.
• Performance Monitoring: Implement robust program performance measurement frameworks, regularly tracking and reporting on KPIs to stakeholders.
• Change Management: Lead change management efforts, facilitating organizational readiness for program implementations and transitions.
• Quality Assurance: Maintain program quality by establishing and enforcing best practices, standards, and methodologies.
• Continuous Improvement: Drive a culture of continuous improvement within the PMO, fostering innovation and the adoption of industry-leading practices.
• Team Leadership: Lead and mentor a team of program managers, providing guidance, coaching, and professional development opportunities.

Requirements / Qualifications

• Bachelor's Degree in Computer Science or Business Administration, or other related field.
• Proven experience (minimum 8-10 years) as a Program Manager in a consulting environment with a focus on strategic initiatives.
• Strong understanding of program management methodologies, tools, and best practices.
• Exceptional analytical and problem-solving skills, with the ability to think strategically and act tactically when necessary.
• Expertise in stakeholder management and the ability to build consensus among diverse groups of stakeholders.
• Demonstrated experience in leading cross-functional teams and driving successful program outcomes.
• Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner.
• PMP, PgMP, or other relevant certifications are a plus.
• Proficiency in project management and collaboration software (e.g., Microsoft Project, SharePoint, JIRA).
• A strategic thinker with a track record of delivering results on complex and high-impact programs.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

About the job

We are looking for Investment Managers who are ready to build the next generation of machine-learning-powered growth funding globally. You're competitive and excited to have artificial intelligence on your side, seeing and structuring dozens of venture debt deals a month like you never have before. You love taking a deal from the initial analysis through to the funding process, including negotiating directly with the company, drawing up investment memos, and presenting them at the investment committee. Your competitive advantage will be speed - working with flexible financing solutions that close large-ticket deals quickly. Once your companies are funded, you'll continue to monitor your portfolio as we continue deploying more than $1 billion/year across global markets.

Today, while many companies struggle to raise capital, you’ll be allowing tech companies to fulfill their growth potential.

You will:

• Collect and analyze tech companies’ financial and operational data

• Perform due diligence procedures using an in-house AI-based underwriting platform allowing for fast-paced analysis

• Interview founders and senior management

• Structure deals and negotiate for potential transactions

• Craft investment reports and present to investment committees

• Monitor portfolio companies on an ongoing basis

You have:

• Proven experience in financial due diligence (required), with a solid base of 5-6 years in the big four, credit firms, venture debt funds (preferred)

• Profound analytical skills focused on financial reports and large data sets

• CPA or CFA certification

• B.A in Accounting (preferable), Economics, Finance, or MBA

• High proficiency in Microsoft Excel and PowerPoint

• Familiarity with the tech/startup ecosystem - an advantage

You are:

• Driven, ambitious, and able to perform in a fast-paced, results-driven environment

• Enthusiastic and passionate with immaculate communication and interpersonal skills

• A confident team player, with the ability to work independently

• Interested in and have an understanding of the growth-stage tech landscape

You will be reporting to Team Head of Premier Banking.
As a Wealth Manager, you need to provide financial services such as strategic planning and management of client’s wealth. Additionally, training and guidance will be provided.

• Active sourcing and acquisition of new clients to achieve Bank goals

• Understand and assess client’s needs so as to offer sound financial advisory through network of insurance providers, investment & foreign exchange specialists to assist clients in making accurate decisions

• Cultivate dedicated and long-term relationship with clients

• Operate in accordance to Bank standards and industry regulatory requirement

• Required to coordinate with other business areas to address client queries

• Providing financial advisory to clients offering wealth management solution including insurance, unit trusts, FX and deposits.
• Take a consultative approach to understand every client's needs and recommending the right solutions to solve their financial problems and achieve financial freedom.
• Cross-selling of full range wealth management products to meet customers’ needs.
• Providing clients with timely information and advice to their financial needs
• To engage customers through branch banking , tele-appointments, customer referrals.
• Cultivate partnerships with segment partners to obtain and provide referrals
• Proactively develop and establish long term relationships with clients and provide good after-sales service to them
• Establish new relationships and manage existing relationship to generate new AUM

Sales Manager

Summary of Responsibilities:

• To manage and ensure timely response to assigned sales leads
• Strong conversion in corporate sales leads
• Achieve sales goals set by management
• Conduct sales activities such as follow up call and hotel site inspection
• Responsible for new bookings and managing existing business blocks in Opera
• Effective communication with conference & event services team to ensure smooth execution of events
• To handle any other duty/projects assigned by Director of Sales and/or Senior Director of Sales

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Senior Project Manager, you will have to

• Work closely with the account management and production teams to define briefs and manage the status and delivery of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Manage quality of output
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with offshore entities, freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate risk and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

Sales Manager, Proactive

Summary of Responsibilities:

• Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget
• Achieve performance goals set based on assigned portfolio.
• Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments
• Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal
• Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments
• Maximizing the use of resources to penetrate new accounts to achieve new business goals
• Weekly update of sales activities and other sales reports as needed
• Develop ongoing relationships with the clients to ensure business continuity
• Involvement in sales related projects and activities as assigned
• Understanding of Job Descriptions, Goals, SOP of Sales Department
• Adhere to established personnel policies and procedures of the hotels
• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of sales action plan to formulate measureable strategy and actions to achieve sales performance
• Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue
• Maintain close and open communication with other departments
• Maintain timely communication with Accor Sales Offices, internal & external stake holders & ensure response in a timely & professional manner
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain timely and responsive communication with accounts and prospects
• Joint service key accounts with Assistant Director of Sales / Senior Director of Sales and ensure continuity in our communications with accounts & to maximize account productivity
• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel

Team Summary

At the heart of Visa’s strategy is looking for new avenues of driving growth at a pace that ensures market leadership and achievement of our business objectives. We have amended our organizational design to align with the key pillars of our strategy more closely by setting up the Commercial and Money Movement team (CMS). This team is responsible for managing payment flows/solutions across i) commercial spend (Visa Commercial Solutions), ii) global money movement flows (Visa Direct and Visa Cross Border Solutions), and iii) government/public sector undertakings (Visa Government Solutions).

What a Visa AP CMS Business Planning and Operations (BPO) Manager does at Visa

The primary focus of this position is to support the head of Strategy, Planning and Operations of CMS in AP with regards to strategic and operational activities to accelerate the growth across CMS entities. This includes, and is not limited to, sales enablement, defining and supporting execution of strategic initiatives and Go-to-Market, managing targets, performance and revenue realisation, and providing executive communication. In this role you will work closely with a wide range of stakeholders in markets, in hub and globally, within CMS and with broader Visa (e.g., sales, HR, finance, marketing, communication, client services, MSA, VCA).

Why this is important to Visa

Your role will support team’s effort on defining, implementing and ensuring successful execution of the strategy to achieve long-term ambition across CMS entities.

Projects you will be a part of:

• Business Performance Management: Assist in refining the business performance management process, monitor business performance (e.g., KPIs dashboard across CMS entities, scorecards, OKR, AANR, pipeline) and support preparation of materials for Visa’s Global and AP senior leadership (e.g., weekly and monthly updates, Quarterly Business Reviews)
• Revenue Realisation Monitoring: Track and evaluate the implementation and revenue realisation of new deals in close collaboration with CMS core and support teams (e.g., Client Services) in market and in hub
• Sales Enablement: Support development and execution of CMS clients segmentation and treatment model, CMS training programs and pitch materials, in partnership with CMS and cross-functional teams (Client Services, Sales, Marketing, Communication)
• Strategic Projects: Help develop strategic initiatives and projects across the region, e.g., opportunity sizing and prioritization, go-to-market definition, multi-year and annual planning, competitive intelligence, inorganic growth opportunities across CMS businesses, thought leadership, etc.

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

Senior Sales Manager, Reactive

Summary of Responsibilities:

• To manage and ensure timely response to assigned sales leads
• Strong conversion in corporate sales leads
• Achieve sales goals set by management
• Conduct sales activities such as follow up call and hotel site inspection
• Responsible for new bookings and managing existing business blocks in Opera
• Effective communication with conference & event services team to ensure smooth execution of events
• To handle any other duty/projects assigned by Director of Sales and/or Senior Director of Sales

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is forOffice of Campus Infrastructure and Services (OCIS).
• Propose, develop and implement programs to maintain buildings, equipment, and grounds/spaces inclusive of overall appropriate preventive maintenance schedules and procedures efficiently in an optimum condition.
• Provides oversight and technical assistance to Campus Development and Space Management team, which actively serves as the consultant, project manager and executor to development, upgrading and construction projects and other estate management matters. The Senior Manager/Assistant Director also serves in various advisory capacities to SMU on various upgrading and improvement works, whenever the expertise is suited for.
• Work with respective FMS Trade Specialist to formulate operational and maintenance requirements for the range of Engineering (Hard Services) contracts for newly replaced or commissioned systems.
• Actively drive innovation, efficiency, sustainability and productivity efforts as well as technology adoption to enhance facilities operations and service delivery.
• Be the key member of Smart and Digital Transformation projects undertaken by FMS.
• Manage Capex, Additions & Alterations and improvement projects including budgeting, cost control, procurement, execution and ensuring delivery quality.
• Be the key member in the preparation of tender documents and technical specifications for various facilities and engineering services.
• Perform, conduct review, and take responsibility in liaising with all maintenance vendors/FMS Trade Specialists to ensure understanding of operational procedures, to provide optimal functioning of the systems under his/her care.
• Propose, plan and implement good practice procedures to achieve energy efficiency. Assist to review and establish an energy management plan to achieve the SMUs target energy-saving benchmarks.

• Relevant degree in Engineering/Facilities Management/Electrical Engineering/Mechanical Engineering/Building Services or equivalent.
• Preferably with minimum of 4 years as manager in the Facilities Management industry.
• Demonstrated experience in managing Facilities and Building services and systems and strong with hands-on. Those who have experience in managing M&E, air-conditioning and mechanical systems, building management/automation systems and Smart FM will have an added advantage.
• Able to plan and implement ad-hoc facility improvement or modification work at short notice which is achieved through a constant heightened state of preparedness instilled in our team as well as supporting vendors.
• Familiar with Singapore Codes and Practices, contract administration and procurement procedures
• Proficiency in engineering tools such as AutoCAD and able to read engineering and technical drawings.
• Able to anticipate customer needs, change goals and direction quickly and multitask.
• Ability to maintain a budget on maintenance and projects.
• Proven comfort and experience to interact effectively with customers and associates, both inside and outside of the organization
• Proficiency with general office PC applications (i.e., word processing, spreadsheets).
• Demonstrated sound coordinating, personal interface skills and communication skills.
• Good analytical and organisational skills with strong leadership skills, structured with strong work ethics.
• Resourceful, good team player, result driven and able to work independently in a fast-paced environment.
• Comfortable with ambiguity, enjoy challenges and problem solving.
• Have a keen and natural affinity for technology and innovation.
• Has an obvious safety mindset and displays good WSH behavior.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

CX & Marketing Manager

Reports to: Chief Marketing Officer (day to day support for Comms

Manager)

Role type: Full Time (dependent on best candidate)

Location: Singapore (but could be remote)

About Atlas

Atlas (www.atlaslovestravel.com) is a global travel tech start-up with the purpose of enabling more people to travel in more meaningful ways. We are the source of accessible, low-cost travel. With our Air Travel Retailing and Information Platform (ATRIP), we support travel professionals to deliver more for their customers and the planet through unrivalled technology and low-cost content.

About this role and you!

We’re looking for a customer and tech-obsessed marketer to design and deliver our end-to-end customer journey automation and lead generation campaigns.

You’ll lead the CX Marketing Communications strategy, identifying opportunities to drive conversion, develop the customer lifecycle and increase customer retention. You’ll showcase your expertise in customer journey mapping throughout the entire sales funnel and developing communication frameworks. You’ll be well-versed in marketing automation, having created engaging customer journeys in a B2B environment previously, and a proven digital marketer.

You’ll be a strong self-starter, ready to take on more autonomy in your role and eager to combine your creative and technical skills to become the go-to for CX across our start-up. You’re a people person, able to communicate and influence at all levels of the organisation, a strong team player and an exceptional project manager.

Key Responsibilities

• Create and implement opportunities to deliver a best-in-class customer experience – working with product and commercial teams to connect and automate the journeys.

• Develop customer feedback loops into our customer experience and

owning the outcomes that are informed by such feedback.

• Champion our CRM and Marketing Automation operations, data, insights and automations to simplify internal processes and execute at pace.

• Draft automated communications across the journey (from lead

generation and nurture through to growth and customer service) and work with our Communications Manager to finesse copy before release.

• Become a subject matter expert for our client portal – The ATRIP Flight Deck - supporting the product team with customer insights and UI/UX best practice.

• Manage our agencies and freelancers who support our CX and automation initiatives – Salesforce consultant, Marketing Automation agency, UI/UX Designers etc.

• Monitor and enhance our lead scoring models to ensure effective handover between Sales & Marketing.

• Own and deliver global lead generation campaigns and events, leveraging Account Based Marketing and supporting our Sales teams with Social Selling techniques as required.

• Manage and optimise our lead generation channels, such as our website with digital advertising and search.

• Deliver proprietary thought leadership events in collaboration with CMO, Comms Manager, and supported by our Marketing Coordinator.

• Define and implement a robust measurement framework to monitor and measure CX and campaign success.

Key Qualifications & Experiences

You’ll have at least 5 years’ experience in a B2B marketing role, with automation and CX expertise. Ideally, you’d have some knowledge of the travel and/or technology industry but if not, a passion or interest at the least. You’re a savvy, data-led marketer with proven experience of generating and qualifying leads, and of building engaging customer journeys.

We use Salesforce CRM and Oracle Eloqua for marketing automation. You’ll be supported by agencies and freelancers, as well as our in-house Marketing Coordinator, but you’ll be expected to lead and deliver in a hands-on way. While you may not have direct experience of Eloqua, experience of building our CX and marketing campaigns in a similar enterprise marketing automation tool will stand you in good stead.

While you’re not a developer or designer, you’ll have an eye for design and a natural understanding of UI/UX best practice. We’re building our AI capabilities also, so any knowledge of emerging technologies and AI is welcomed.

You are:

• Organized, with exceptional attention to detail.

• Open, honest and self-aware – you’re not afraid to say you ‘don’t know’ but are just as fearless about speaking up when you know you’re onto something that’ll make a difference.

• Communication is your thing – you can deal with people at all levels, from all walks of life and with varying skills and communication styles. You have an eye for design but you’re just as comfortable with writing copy.

• Strong project manager, able to articulate the purpose and plan, but not too precious to roll up your sleeves and get on the tools to deliver.

• Fun and engaging (but not in an office-gossip type of way).

What you’ll get from us…

In return, we’re excited to offer you:

• Equal opportunities within a purpose-led, ethical business – we believe travel has the ability to create more acceptance and inclusion in the world.

• Career progression – we’re a start-up with big ambitions. If you’re a star performer, we’ll invest in your future leadership. Our structure is flat and you’ll get access to everyone, including our leadership team and CEO.

• A fun and engaging culture. We work hard and are dedicated to our goals, but we’re also all about our people – we want you to have fun at work and work on projects that don’t just deliver profit but help make the world of travel a more ethical and sustainable industry for everyone.

• A competitive salary and future opportunities that only come from a high performing start-up.

If you are up for the challenge, please email us at [email protected] us a bit about yourself and why you are motivated to apply for this role, and please attach a recent (and relevant!) CV.

Scope of Work

• Day to day key account management of BWF (Badminton World Federation) Partners (HSBC, TotalEnergies, etc..)
• Build and maintain positive relationships with key staff and third-party agencies of BWF Partners
• Acquire comprehensive understanding of BWF Partners’ industries, corporate cultures, competitive landscapes, business strategies and objectives, target audiences as well as distribution channels
• Define partnership objectives and KPIs; develop effective measurement criteria of the partnership
• In coordination with the Marketing Operations Manager, ensure flawless delivery of contractual rights of BWF Partners
• Support the development of best-in-class and innovative activation programs including conceptualization, planning, content creation, promotional development, media execution and event supervision
• Work in close collaboration with media, digital and production teams to identify activation opportunities, implement new rights
• Coordinate artwork approval including use of Sponsor branding in accordance with contracts and relevant Event Manuals
• Assist with the integration of BWF Partners in the agreed marketing and promotional campaigns developed around BWF Events
• Work in close collaboration with the Marketing Operations Manager to deliver the Ticketing and Hospitality program for BWF Partners
• Generate post-Event reports and necessary reporting required by clients. Work with in- house or 3rd party monitoring providers to effectively provide context and evaluation to sponsor campaigns in conjunction with BWF Events.
• In close partnership with the Financial team, support the invoicing process according to the contractual terms, and ensure payments are received on time
• In coordination with the department’s Head, propose ideas to maximize the ROI & ROO of the partnerships, and identify growth opportunities
• Provide innovative solutions to optimize the existing processes in order to deliver first-class services to BWF Partners

Requirements:

Educational background:

• Advanced education (university degree or master’s degree in business administration or marketing)

Experience:

• 5 years or more experience working in the sports, media or entertainment industries
• Demonstrable experience in managing high-value media, sponsorship or advertising accounts
• Agency background a plus

Skills & competencies:

• International experience, especially in Asia Pacific
• Excellent interpersonal and relationship skills
• Outstanding ability to develop and maintain good client relationships
• Fluency with media metrics as well as advertising and sponsorship valuations
• Sound organizational skills, with an eye for detail and execution of project planning.
• Strong analytic, communication, writing & drafting skills
• Excellent presentation skills
• Proficiency in Word, Excel, PowerPoint, Microsoft CRM

Other requirements:

• Desire to travel for global events
• Strong attitude towards high quality, excellence in delivery and ‘client-first’ thinking (external & internal)
• Strong team spirit, Highly motivated and passionate
• Ability to work autonomously and under pressure
• Very strong commitment to Infront’s strategy, vision, and values
• Interest in the sports business would be advantageous
• English fluently (written and oral)
• Proficiency in Asian languages a plus

Details:

• Up to $6,800 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies

Job Description:

Ensure accurate and timely financial management to enhance company profitability and return on investment. Coordinate with shared services for day-to-day financial operations, maintaining proper accounting records, and meeting reporting deadlines.

Responsibilities:

• Oversee monthly/quarterly/yearly closing for timely and accurate financial accounting.
• Review and approve monthly closing trial balance for reporting submission.
• Prepare/review monthly closing journal and accounts reconciliations.
• Review and sign off on monthly bank reconciliation, ensuring follow-up.
• Control chart of accounts, review consistency, and assist in annual policy renewal.
• Ensure compliance with accounting standards and support external audits.
• Handle GST and tax-related tasks, including quarterly returns and corporate tax computations.
• Implement and review financial controls, recommending new controls as needed.
• Provide financial analysis for projects/purchases and review tender submissions.
• Advise shared services and operations on financial matters and clarify practices.
• Assist in budget and forecast preparation and finalization.
• Review and coordinate insurance coverage for company assets.
• Manage IT matters, including implementing and testing new programs.

Requirements:

• Degree in Accounting & Finance or equivalent professional qualification (e.g., ACCA).
• Minimum 5 years of relevant accounting experience.
• Strong Excel skills and ability to work in a fast-paced environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Job Description

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering. Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Qualifications

• Degree in Quantity Surveying, Cost Management/Engineering or equivalent
• Minimum 10 years' experience in cost and contract management of major construction projects
• Registered Quantity Surveyor with the Royal Institute of Chartered Surveyors (RICS) or Singapore Institute of Surveyors and Valuers (SISV) or equivalent;
• Experience from cost consultancy is preferred
• Familiar with Building Information Modeling (BIM) for costing purpose (i.e.Cost X, etc.);
• Excellent technical knowledge and experience across the full range of Cost Management duties including: Cost Estimates, Bills of Quantities, Value Engineering, Tendering and Evaluation, Contract Knowledge, Change Orders and Final Account close-out
• Team player with excellent leadership and problem solving skills
• English language skills are required

Objectives of the Position

Our unit, Operations Aroma Ingredients is responsible for global production of our market leading products.

Main Tasks:

• Responsible for Operational Excellence of assigned complex key technologies & value chains over their lifecycle (standard operation, start-up, shutdown, stand-by, turnaround, troubleshooting, quality, regulatory, etc.) and continuously drive technical process optimization and operational excellence in all assets (technical documentation, sharing of best practices, etc.) in order to improve reliability and reduce product costs.
• Main contact for operations teams, technology, marketing, supply chain and quality units as well as for the project management for our assets and products with focus on Asia.
• Support trouble shooting for Aroma assets across the company.
• Manage regular contact towards the respective production sites.
• Install and align reporting, communication channels as well as operational targets.
• Align and realize projects and lead teams to upgrade facilities according to business needs.
• Involved in new investments and project plans including milestones and deliverables.
• Familiar with virtual communities and participate in the exchange of experience between Citral and Menthol assets.
• Support technical, regulatory and EHS compliance in the region incl. operational support of process safety related activities (e.g. HAZOP, RC Audit, etc.)

Job Requirement:

• Minimum master's degree in natural sciences or other related field.
• Good knowledge of production and project management skills.
• Expertise in Citral and Menthol technology as well as process safety.
• Knowledge about processes in research and operational laboratories