Lucence is an international genomic medicine company focusing on personalizing cancer care through novel tests for cancer detection and treatment. We are headquartered in Singapore with offices in Hong Kong, Suzhou and San Francisco.

Learning Outcomes

Interns will gain insight into the inner workings of the company’s Quality Management System (QMS) and develop an understanding of the regulatory frameworks established by the Ministry of Health (MOH) and the College of American Pathologists (CAP). Additionally, interns will become familiar with various tools utilized in our QMS for managing documents, records, and deviations from protocol. Lastly, interns will have the opportunity to learn about diagnostic laboratory operations.

Some of the key areas you will be involved in include:

· Managing and improving QMS in compliance with MOH, CLIA and CAP standards.

· Assisting in audit preparation involving all aspects of the clinical laboratory.

· Providing support in marketing, operations, logistics, and administrative functions as required.

· Assist the Quality Manager in duties such as the preparation of quality management reviews, external quality assurance, customer service surveys, and risk assessment and management.

To be a good fit for this role, you would have:

· Familiarity with quality management and quality control processes

· Good understanding of molecular diagnostics, especially cancer genetics, will be an advantage

· Ability to work well independently as well as in a team and have attention to detail and desire to improve current systems.

Please send your CV to [email protected] indicating the position you are applying for in the subject line. In addition, get creative and tell us in the email in less than 100 words (in any language you like) why you think you will be a right fit for Lucence. Don't limit yourself to a job description or job title, the world needs every skill you have.

About our client: Our client is in the Oil&Gas and Utilities industries.

About the role:

1. Odoo System Administration:

• Install, configure, and maintain the Odoo ERP system.
• Customize and develop modules to meet the specific needs of the Procure-to-Pay process.
• Manage system upgrades & improvement, patches, and security updates.
• Perform regular system backups and ensure data integrity.
• Ensure Procurement data integrates to additional tools (spend analytics, savings tracking, suppler risk management) and accuracy across systems is maintained.
• Manage coding and category taxonomy/structure.

2. P2P Process Management:

• Collaborate with cross-functional teams to understand and improve the Procure-to-Pay process.
• Configure, monitor, and maintain P2P workflows within the Odoo system.
• Ensure data accuracy and compliance with procurement policies and procedures.

3. User Training and Support:

• Provide training and support to end-users on Odoo and the P2P system.
• Troubleshoot and resolve system-related issues in a timely manner.

4. Reporting and Analytics:

• Create and maintain reports and dashboards for P2P performance and KPI tracking.
• Analyze data to identify opportunities for process improvements and cost savings.

5. Documentation:

• Maintain comprehensive documentation of system configurations, customizations, and procedures.

6. Vendor Management:

• Collaborate with vendors and third-party service providers for system enhancements and support.

About you:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in configuring and administering Odoo ERP systems for at least 3 to 5 years.
• If Odoo system experience is a challenge, prior experience in iValua and SAP system management is an added advantage
• Incumbent must be willing to travel across SEA countries to support the implementation of the system
• Strong understanding of the Procure-to-Pay process and best practices.
• Proficiency in programming and database management.
• Excellent problem-solving and communication skills.
• Ability to work collaboratively in a team environment.
• Experience with data analysis and reporting tools.
• Vendor management experience is a plus.

Others:

• Work location: Tuas (pick-up transport provided)
• Work hours: Mon - Fri

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

We are recruiting a Bioinformatics Specialist at the Cancer Discovery Hub, National Cancer Centre Singapore. You will be involved in various “omics” projects based on Next Generation Sequencing, single cell technologies, as well as spatial profiling. You will be required to perform data management, extraction, mining and analysis of NGS data, and preparation of research publications/grant applications. He/she will be expected to lead highly impactful projects in translational oncology and cancer science.

Requirements:

- BSc/MSc/PhD in Bioinformatics, Genomics, Maths, Physics or other related fields with proficiency with NGS data handling.

- Comfortable with Unix based OS in a High Performance Computing Cluster (HPCC)

- Comfortable with exploration/analysis/visualization of genomic data with R/Python.

- Preprocessing and analysis of multi-omics sequencing data using available bioinformatics tools/software/pipelines.

- Knowledge in analyzing single-cell and spatial omics data will be required (e.g. 10X Genomics, BGI Stereo-seq)

- Knowledge of statistical test/analysis, clinical/biological data interpretation

- Knowledge in development of prediction models, dimensionality reduction techniques associated with analysis of high-dimensional cancer-omics data.

- A highly motivated individual displaying strong interest in cancer pan-omics and translational cancer research.

- Highly motivated individual with willingness to learn.

- Good interpersonal skills and a team player.

The Job

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral, mid turbinate or nasopharyngeal swab and collecting the specimens for testing when deployed in pandemic roles as and when required.

Job Requirements

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills
• Diploma holders may be considered for the Senior Patient Service Associate position
• Prior experience in healthcare, hospitality or customer service will be an advantage
• Good interpersonal and communication skills
• Strong passion to serve the patients
• Willing to be attired in PPE (personal protective equipment) and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required

Job Description:

You will take on a primarily patient fronting role and oversee a team of frontline clinic staff to ensure the smooth operations of the clinic and that a high level of service is provided to our patients. Your responsibilities include, but are not limited to, the following:

• Staff management and deployment
• Handle patient feedback
• Review and streamline processes to enhance operations efficiency
• Prepare and analyse performance data and reports and initiate recommendations to improve the department’s KPIs
• Work with various stakeholders to plan and implement strategies to address the identified needs for improvement

Requirements:

• Bachelor’s Degree in general discipline preferably with 2 years healthcare experience.
• Entry Level candidates will be considered for Operations Executive position.
• Possess strong interpersonal skills to communicate constructively with colleagues, peers and subordinates.
• Able to exhibit initiative, demonstrate an ability to work independently, and manifest good team-spirit qualities.
• Good analytical, organisational and communication skills (verbal and written), strong time management skills and the ability to multi-task.
• Proficient in Microsoft Word, Excel and PowerPoint

You will be a part of the Technology and Innovation Team and will participate in and support initiatives of three key objectives; emplacement of HR systems and projects, enablement of the daily HR operations and support, and empowerment of Strategic HR by education, training, and sharing of technological skills and knowledge.

Your job roles and responsibilities will include the following:

• Handling HR system support cases and escalation of HR system issues
• Administering system functionalities
• Performing User Acceptance Testing (UAT) to ensure the HR systems remain fit for the organization’s purpose
• Updating Intranet content
• Managing company IT assets and equipment for HR and liaising with IT partners or vendors
• Maintaining accurate documentation of systems and processes
• Monitoring access controls and management of IT accounts
• Conducting audits to ensure compliance and data security
• Participating in process automation initiatives eg Robotic Process Automation

JChen & Associates is a leading insurance provider dedicated to offering comprehensive insurance solutions to individuals and businesses. We are committed to delivering exceptional service and innovative products to meet the diverse needs of our clients. With a strong presence in the industry and a commitment to excellence, we are looking for a General Insurance Specialist to join our dynamic team.

Job Description:

As a General Insurance Specialist, you will play a critical role in advising our clients on a wide range of General insurance products, including but not limited to home, auto, and liability insurance. You will be responsible for assessing clients' needs, providing expert advice, handling policy modifications, and ensuring a high level of customer satisfaction.

Responsibilities:

• Evaluate clients' needs and recommend suitable insurance policies.
• Provide detailed information about insurance products and coverages to clients.
• Process applications, endorsements, and cancellations of insurance policies.
• Maintain up-to-date knowledge of industry developments and regulatory changes.
• Handle client inquiries and resolve issues promptly.
• Develop and maintain strong relationships with clients and insurance carriers.
• Collaborate with sales and underwriting teams to meet company objectives.
• Prepare and present reports on client accounts and policy changes.

Requirements:

• Diploma in Finance, Business Administration, or related field.
• 1 year+ experience as an insurance specialist or similar role.
• Strong understanding of general insurance products and the insurance industry.
• Excellent communication and interpersonal skills.
• Ability to analyze and interpret insurance policies and regulations.
• Detail-oriented with strong organizational skills.
• Proficient in Microsoft Office Suite and insurance-related software.
• Preferably BCP/CGI/PGI qualifications or relevant insurance equivalent

If the above position interest you, kindly click on the ‘apply now’.

About the role

We are seeking a highly motivated Talent Acquisition Specialist to join our team. The successful candidate will be responsible for managing end-to-end talent acquisition processes and executing recruitment activities across several diverse business arms internationally. The role requires creative thinking, good knowledge of international labor legislation, resourcefulness, and hands-on approach. This is a 6 months contract role to cover for maternity leave.

Responsibilities and Duties

• Drive end-to-end talent acquisition process
• Review, propose, enhance, and execute recruitment policies, work processes, workflow, hiring plans, induction programs, etc.
• Tap market intelligence, local knowledge, and techniques and tools that make the screening and hiring process robust.
• Attract diverse and qualified talent prospects from across the region for current and future needs.
• Participate and contribute to employment branding initiatives.
• Ensure offer of salaries and benefits comply with pay equity internally and externally.
• Review, update, and maintain job descriptions database.
• Serve as the point of contact for all hiring status internationally.
• Take charge of pre-onboarding administrative and preparation works, including induction programs for new joiners.
• Design and execute periodic/monthly reports for management, as necessary or when requested, to track hiring goals and accomplishments.
• Facilitating recruitment meetings with overseas TA personnel, ensuring hiring status is up to date.
• Provide support to overseas counterparts on recruiting needs.
• Any other ad-hoc activities or projects assigned by the Senior HR Director/Manager, TA.

Qualifications & Requirements

• Bachelor's degree/Diploma in HR Management, Human Capital Development, Business Management, or equivalent.
• Minimum 3 years of working experience in a similar capacity with exposure to international hiring and its related matters.
• Prior experience from a related industry (such as Manufacturing or FMCG) will be advantageous.

Specific Requirements

• Effectively bilingual for effective correspondence with mandarin-speaking internal and external stakeholders.
• Excellent communication, possess strategic thinking, ability to make effective decisions, coordinates effectively with stakeholders (local & overseas).
• Able to work under pressure and perform multiple tasks accurately.
• Outgoing and possess a "Can Do" attitude with good interpersonal skills.
• Ability to identify bottlenecks in the recruiting and onboarding process.

Job Description for Quality Assurance Engineer

· Conduct regular quality testing/evaluation to rectify and fix any issues related to product functionality.

· Work closely with R&D for the new product/part evaluation and generate quality evaluation report after evaluation.

· Conduct multiple types of testing, including functional, performance, reliability.

· Coordinating internal audit program for ISO 9001.

· Any ad hoc jobs as assigned by the team leader.

Qualifications

· Diploma / Degree in Mechatronics / Electrical / Electronic Engineering

· Minimum of 2 -5 years’ experience conduct ISO 9001 internal audit.

· In depth knowledge in ISO standard are highly recommended.

Requirements

· Ability to work independently and within a team environment.

· Analytical mind and problem-solving attitude.

About our client: Our client is a leading global port infrastructure operator.

*Work Location: Central

*Please note that this role will be hired on a 2-year contract basis for our client's projects.

About the role:

• Be a trusted specialist advisor and be seen as a ‘go to’ provider of BIM solutions. This will require strong influencing skills and demonstration of added value.
• Lead the implementation of the company's BIM requirements (including EIR and nomenclature) on infrastructure development projects through planning, design, construction and maintenance stages.
• Set detailed project BIM requirements, benchmarks and KPIs in consultation with project leads.
• Oversee BIM model development by 3rd parties, review and compare outputs against EIR. Support the federation of BIM model outputs.
• Provide outputs and data from BIM models to the company's operations and maintenance teams.
• Curate and manage BIM object libraries.
• Administer Common Data Environments (CDE).
• Set up and oversee automated model-checking tools.
• Validate BIM progress reporting
• Provide hands-on support and guidance to project teams and senior management.
• Report on outcomes, progress, key BIM issues and required actions.
• Continue to update and improve the company’s BIM requirements and performance; incorporate feedback and advances in the BIM industry and international standards.
• Develop and promote methodologies to use BIM to help optimise cost, program, safety and sustainability goals through design, construction, operation and maintenance and future decommissioning.
• Champion the further development of BIM in the company (eg 4D, 5D and 6D) where this brings added value and develops business cases for future investment.
• Strengthen the capacity of the company
• company’s global BIM community through training programs and other initiatives.
• Train, support and mentor colleagues on BIM use.
• Provide briefings to senior management.
• Promote collaborative working between teams across geographical regions.
• Coordinate with IT departments on BIM software products, including licensing, new version releases, legacy software, and customizations where appropriate.

About you:

• Diploma or equivalent in BIM
• A degree (BSc / BEng) in a related discipline (eg civil engineering, architecture construction) would be an advantage.
• Project, Engineering or Construction Management experience.
• Experience in leading and managing the implementation of BIM for civil infrastructure and buildings projects (ports and marine experience would be an advantage).
• Track record of facilitating organizational change within the design/construction industry.
• Sound knowledge and understanding of BIM-related international standards and good international industry practice.
• Typically, 15+ years of professional experience would be expected, albeit depending upon the type of experience.

Personal Profile

· Sufficient gravitas to implement, oversee, direct and support sustainability requirements and become a trusted advisor to colleagues and senior management.

· Strong analytical skills.

· Experience in working and leading teams in international settings.

· Good team player with strong communication and influencing skills. Able to work effectively and build effective working relationships with international teams and senior management.

· Willingness and aptitude to travel and work overseas on short-duration visits.

· Able to actively identify project BIM requirements and propose effective solutions.

· Self-starter, energetic, and focused. Able to work with minimal direction, to deal with multiple projects and to prioritise key tasks.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

About our client: Our client is a leading global port infrastructure operator.

*Work Location: Central

*Please note that this role will be hired on a 2-year contract basis for our client's projects.

About the role:

• Be a trusted specialist advisor, provide expert advice and work closely with senior management, project stakeholders, international business units and other colleagues.
• Be seen as a ‘go to’ provider of sustainability/ ESG solutions. This will require strong influencing skills and demonstration of added value.
• Develop and oversee the implementation of the company's sustainability / ESG management system and best practices for infrastructure development projects through all project stages (capex review, planning, design, procurement and construction).
• Develop and oversee the implementation of the company's ESG strategy, management system and best practice for management of existing civil infrastructure.
• Advise on and drive the adoption of international sustainability standards and norms as appropriate (for example ISO 14000, Equator Principles 4, IFC Performance Standards and Science-Based Targets).
• Set sustainability benchmarks and KPIs in consultation with project leads and business unit teams.
• Report on outcomes and provide regular feedback on progress, key project issues and required actions.
• Provide hands-on support and guidance to project teams and senior management. Oversee and interact with external consultants.
• Capacity Growth: actively contribute to strengthening the capacity of the company's global community through the company's global initiatives and training programmes—train and support colleagues.

About you:

• Master’s degree (MEng / MSc) in a relevant discipline.
• Proven experience in developing and leading the implementation of sustainability (ESG) initiatives for infrastructure development, preferably for ports or other developments in coastal environments. This should include managing ESIAs and/or E&S Due Diligences for a developer, lender or consultant.
• Proven experience in both developed and developing economies.
• Typically, 15+ years of professional experience would be expected, albeit depending upon the type of experience.
• Experience of applying good international industry practice for management of E&S risks
• Knowledge of E&S reporting systems.
• Awareness of Science Based Targets initiative and SBT for ports.

Personal Profile

• Sufficient gravitas to implement, oversee, direct and support sustainability requirements and become a trusted advisor to colleagues and senior management.
• Strong analytical skills
• Experience in working and leading projects in international settings..
• Good team player with strong communication and influencing skills. Able to work effectively and build effective working relationships with international teams and senior management.
• Willingness and aptitude to travel and work overseas on short-duration visits.
• Able to actively identify project requirements and propose effective solutions.
• Self-starter, energetic, focused. Able to work with minimal direction, to deal with multiple projects and to prioritize key tasks.
• Evidence of being able to learn/grow in a changing sustainability field.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

What do we do?

At Infosys Compaz(iCompaz), we focus on Digital Transformation for enterprises across industry vertical segments and services. We take clients on a rewarding journey of Digital Transformation, with strengths in AI, Data, User Experience, Cloud, Cybersecurity and Analytics, while also serving clients in their IT management in technology operations, infrastructure, and applications. We serve a comprehensive client network spanning multiple industries and are helping clients meet the challenges of the digital economy in financial services, retail, transportation and logistics, telecom, services, and resource sectors, among others.

Job brief

We are looking for a Recruiter to work closely with internal stakeholders to understand the hiring requirements and source for suitable candidates through appropriate recruitment platforms.

To be successful in this role, you should have experience with various sourcing tactics, like social recruiting, and excellent relationship-building skills.

Ultimately, you will ensure we attract and hire high-potential employees and build a strong employer brand.

Responsibilities

· Work closely with the Hiring Manager to understand the hiring requirements and source for suitable candidates through appropriate recruitment platforms

· Assist to develop and implement talent acquisition strategies, processes, and programmes for effective recruitment

· Partner with the business to understand business structures, priorities, and dynamics to develop a strategic sourcing plan to acquire talents to meet business needs

· Manage the end-to-end recruitment process which include the sourcing of candidates, facilitation of interviews, conducting interview with Hiring Managers, preparation of salary proposal and offer letter, making job offer to candidates and as well as administering the contract signing for offered candidates

· Build and maintain a passive pool of strong candidates by constantly looking and tapping on various source of recruitment channels

· Constantly engage key stakeholders to ensure that recruitment KPIs are delivered promptly and efficiently

· Manage the various social medial platform and sites to attract and hire talents

· Review, design and drive the recruiting, interviewing, and hiring processes that support a positive candidate experience

Requirements and skills

· Work experience as a Recruiter or similar HR role

· Experience in advertising and hiring for entry-level roles is a plus

· Knowledge of various candidate evaluation techniques, including group interviews

· Hands-on experience with resume databases and Applicant Tracking Systems

· Familiarity with social media sourcing

· Understanding of local labor legislation, particularly regarding internships

· Good networking abilities

· BSc degree in Human Resources, Organizational Psychology or relevant field

· Minimum experience of 3 years is preferred

· However, fresh graduates are also welcomed to apply

Why iCompaz?

• iCompaz is a Joint Venture between Infosys Limited and Temasek Holdings, both global leaders in their respective industries, and the JV was created exclusively to bring Digital Transformation capabilities and global skills to the ASEAN market. Temasek Holdings is a global investment company headquartered in Singapore. Infosys is a global leader in next-generation digital services and consulting, headquartered in Bangalore, India.
• We take pride in our fair employment opportunity. You are welcome at iCompaz regardless of age, race, gender, religion, marital status and family responsibilities, or disability.
• We offer an inclusive and diverse workplace environment to support your career aspirations. We have a strong emphasis on continuous learning to your professional and personal growth. If you are looking for an opportunity where you would be able to make an impact with what you are good at, and at the same time being able to explore any other area that interests or motivates you, WE’VE GOT YOU COVERED!

The ideal candidate will support the Assistant Manager, HR Technology in implementing and maintaining the human resource information management systems for SingHealth Polyclinics.

Job scope includes:

• Providing documentations and user guides on the human resources data systems
• Supporting documentation of system and data security management
• Supporting user queries and troubleshooting
• Supporting hr processes and hr cycle of activities
• Following-up with it support team on outstanding issue
• Keeping track and manage project timelines
  

Job requirements:

• Degree in Information Technology or equivalent
• At least 1 year of relevant experience, preferably with SAP SuccessFactors or SAP ECC 6.0 – HCM
• Strong grasp of information technology with excellent attention to detail
• Self-motivated team player with strong analytical and problem solving skills
• Fast and independent learner
• Ability to communicate effectively with technical and non-technical stakeholders
• Proficient with Microsoft Office applications (Outlook, Powerpoint, Word, Excel)

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3157/

The Customer Experience & CRM Specialist will be responsible for managing and enhancing the overall experience of BSKIN customers on BSKIN.com and marketplaces. As a customer champion, you will learn to develop a strong understanding of the entire customer journey and promote positive customer experiences to foster loyalty and retention. You will be part of a lean, dynamic team in a hybrid working environment with regular hours and regional exposure in the skincare and nutrition industry.

Key Responsibilities:

● Respond to customer enquiries, consolidate online orders and arrange dispatch.

● Manage email marketing campaigns with audience segmentation and targeted communication.

● Source and liaise with suppliers to procure marketing collaterals such as printed cards, press kits, eCommerce packaging and branded gifts.

Detail Responsibilities:

Customer Advocacy

● Engage with customers through various channels, such as phone, email, WhatsApp, chat modules, and social media.

● Respond promptly and professionally to customer enquiries, concerns, and feedback.

● Provide product recommendations, skincare advice, and solutions to customer issues.

● Maintain a comprehensive knowledge of our skincare products and their benefits to assist customers effectively.

● Encourage satisfied customers to participate in advocacy programs and contribute to testimonials.

Order Management

● Handle basic back-end updates and maintenance of our e-commerce platforms (e.g. BSKIN.com, Shopee, Lazada).

● Process customer orders (including returns, exchanges and refunds), ensuring accuracy and timely fulfillment.

● Prepare monthly reports on sales and inventory.

Customer Relationship Management (CRM)

● Utilize CRM tools to manage and track customer interactions, ensuring a personalized and consistent experience.

● Understand the customer journey through data analysis and providing insights for segmentation and targeted communication.

● Create eDMs and implement email marketing campaigns, including building email marketing workflows for automation.

Marketing procurement and support

● Procure gifts and materials for marketing campaigns, including sourcing, quote comparisons, sample requests, price negotiations and order placement.

● Provide operational support and coordination of logistics for marketing campaigns and events.

Hybrid Work Arrangement: 2 days office (fixed days), 3 days remote. Required to be present for physical events (as needed).

Job Requirements:

● Diploma/Degree in marketing, communications, or a related field is preferred.

● Strong written and verbal communication skills.

● Proficiency in using marketing tools and platforms, including a basic use of Canva and proficiency with email marketing software like MailChimp.

● Strong and comfortable with data analysis and reporting.

● Knowledge and passion for skincare and beauty products.

● Excellent interpersonal skills and a customer-focused attitude.

● Ability to work independently and collaboratively in a fast-paced environment.

● Detail-oriented with strong organizational skills and adapts well to change.

● Creativity and a knack for staying updated with the latest industry trends.

● Experience in customer service or Customer Relationship Management (CRM) is a plus.

This role offers an exciting opportunity to contribute to our skincare brand's growth and success, both in supporting marketing/CRM initiatives and ensuring a positive customer experience. If you are enthusiastic, dedicated, and ready to make a difference in the skincare industry, we encourage you to apply and be part of our dynamic team.

Key Responsibilities:

• Review quality of products including all incoming shipments.
• Check and verify retail and customers' complaints.
• Prepare monthly retail complaint report for the Management.
• Handle local and overseas customers' product warranty & repairs issues via phone call and/or emails.
• Fixing and repair minor defects of products.
• Prepare document for customer service items to be delivered to suppliers and factories.
• Prepare document for customer service items to return to retail store.
• Order special orchids for production in factory.
• Source new orchids for development.
• Prepare reports for the QC inspection.
• Assist Product Team to source for components of products.
• Perform any other tasks as and when assigned.

Job Requirement:

• Preferably with 1–2 years of experience in similar capacity
• A hands-on, resourceful and result oriented
• Ability to work well in a team
• Meticulous and able to meet tight deadlines
• Proficiency in Microsoft office
• Excellent organisational, presentation and interpersonal skills

You will support the administration of risk management programmes, conduct clinical review of patient records, identify relevant clinical care issues, and liaise with the respective departments to evaluate the effectiveness of the quality assurance programmes. You will play a supporting role in ensuring that clinical outcomes are consistent with current accepted practices.

You will be required to integrate and analyse data using statistical methods, perform root cause analysis, conduct risk mitigation exercises and work with teams to coordinate projects assigned. You will also coordinate meetings, document meeting proceedings, prepare reports and participate in the implementation of improvement initiatives towards improving patient care.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Recognised degree in health science, allied health or nursing

· Relevant experience in clinical quality and in the healthcare industry will be of added advantage

· Proficient in Microsoft Office applications

· Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail is essential

· Good oral and written communication skills

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

Position Overview:
As a Care & Advocacy Specialist, the individual will be responsible for case-managing NeuGen families. The primary role will involve assessing the needs of NeuGen beneficiaries, which may include individuals, families, and children, and determining the necessary services to address those needs. They will develop and implement care plans accordingly. Additionally, the Care & Advocacy Specialist may be tasked with evaluating the effectiveness of the care plan and the provided services, ensuring the best possible support for beneficiaries.

Principal Duties and Responsibilities:
1. Conduct case intake, assess clients' needs, and provide appropriate assistance.
2. Offer support and resources to clients, establish strong working relationships with support networks, government agencies, and community resources.
3. Gather and review clients' documents.
4. Inform clients about and refer them to internal programs and services under NeuGen or other relevant agencies for assistance.
5. Monitor and support families in enhancing their resources and coping abilities in dealing with challenges.
6. Participate in case discussions with external agencies.
7. Attend case conferences, providing updates on cases to the Manager of Programmes and Services, Deputy Director, and Executive Director.
8. Carry out regular home visits, phone calls, and messaging with clients.
9. Document case notes accurately and efficiently.
10. Perform any additional duties assigned by superiors to fulfil organizational needs.

Requirements:
1. Bachelor’s degree in Social Work or other related fields.
2. Strong interpersonal communication abilities with individuals and systems at multi-levels
3. Enjoys working on a range of tasks and responsibilities related to direct work and service planning

Desired Skills and Competencies
1. Competencies in Casework, counselling, risk and crisis management, group work facilitation
2. Competencies in working with various formal systems and conduct case conferences
3. Good analytical skills
4. Passion to work with children, youths and their families
5. Commitment to the Code of Social Work Practice standards.
6. Demonstrate sound and updated professional knowledge and skills in social work
7. Relevant experience in working with individuals and families will be an advantage

You will report to the Assistant Director and Director in the management, monitoring and validation of cardiac-related clinical data. You are responsible for collecting, coordinating and processing, as well as ensuring quality control of these data.

You will provide oversight for quality assurance activities and evaluate the effectiveness of the quality assurance programmes. You will manage the team through data validation and management exercise according to the Ensure Safer Systems’ requirements.

You will manage and facilitate value-based (VDC) projects with internal and external stakeholders, which includes overseeing the functions of the value driven care committee such as collecting and analysing data, developing methodology for measuring clinical quality indicators, and working with domain heads on interventions to mitigate the clinical quality performance trends. You will render support in audits and licensing requirements by the Ministry of Health. You will also promote and encourage staff participation in quality improvement programmes through providing project consultancy and leading the team in case analysis and following up on areas for improvement.

You are required to integrate and analyse data using statistical methods, perform analysis and work with teams to coordinate projects assigned. You will also coordinate meetings and document its proceedings, prepare reports, and participate in the implementation of improvement initiatives towards enhancing patient care.

You are responsible to lead and mentor team members as well as afoster good communication and teamwork within the department.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Recognised degree in health science, allied health or nursing with at least 4 years’ relevant experience in a healthcare industry

· Experience in benchmarking and statistical tools and techniques, and knowledge in improvement methodology tools and techniques

· Proficient in Tableau would be an advantage

· Proficient in Microsoft Office applications

· Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail

· Good oral and written communication skills

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations.

• Drafting of management letters and financial statements.

• Monitoring of engagement progress against budget and timeline set.

• Excellent communications skills, strong analytical and problem solving skills.

• Possess strong passion and desire to grow and improve technically and professionally.

• Committed with good positive working attitude.

• Able to perform under pressure in fast-paced working environment.

POSITION SUMMARY

This candidate is a key member of the Company’s sales team and is responsible to perform product demonstrations, technical trainings and application services to customers, working alongside with the sales team to drive revenues and market growth of Life Science products and related services.

RESPONSIBILITIES

• To provide on-site user application supports
• To assist sales personnel throughout the sales cycle in terms of products knowledge and applications, from presales to the end of the cycle and after sales supports

Presales

• Demonstrations
• Technical discussions
• Propose total solutions in relevant fields

After Sales

• Applications training: Presentation on technology relevant to instrumentation prior to hands-on section
• Hands-on training: Hardware and software
• Troubleshooting
• To hold user meetings, workshops, seminars to update products information on instrumentation and support chemistry
• To troubleshoot issues related to instruments, software, reagents and experimental designed
• To connect and integrate available or customize technologies to cater customers’ needs, take lead in scientific discussions, analyse their needs and match them with our offering products
• Support sales team in order to achieve growth target as a team
• Preparation of technical documents and reports
• Manage demo lab and ensure good laboratory practices: demo instruments, facilities and chemical inventory
• Any ad-hoc duties assigned

REQUIREMENTS

• Minimum Master / PhD in Life Sciences, Biological Sciences, Biomedical Engineering, Microbiology, Biomedical Science, Biotechnology, Chemistry, Chemical Science, Chemical Engineering, Material Science or related disciplines
• At least 2-3 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management
• Team player with a great attitude
• Willing to learn and involve actively in pre-sales market survey and business development
• Sense and interpersonal skills of customer relationship
• Comfortable working in a dynamic, changing environment
• Demonstrate ability to handle work professionally, independently, and efficiently

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Five-day work week
• Medical benefits

We are seeking a dynamic and results-driven Renewal Sales Specialist to join our team. The Renewal Sales Specialist will be responsible for managing the license renewal and subscription business, ensuring high customer retention rates, reducing churn, and identifying opportunities for upselling and cross-selling. The ideal candidate will have excellent communication skills, a strong understanding of our products and services, and a proven track record of achieving renewal targets.

Key Responsibilities:

Renewal Management:

• Proactively manage the renewal process for existing customers, ensuring timely renewals and minimizing churn.
• Develop and maintain relationships with key decision-makers within client organizations to facilitate smooth renewal processes.

Customer Retention:

• Identify factors contributing to customer churn and implement strategies to mitigate them.
• Address customer concerns and objections effectively to secure renewals.

New Opportunity Discovery:

• Continuously monitor customer usage patterns and feedback to identify new opportunities for product or service enhancements.
• Work closely with the sales team to uncover new sales opportunities within existing accounts.

Qualifications:

• Minimum Diploma in Business Administration, Marketing, or related field.
• Proven experience in a renewal sales or account management role, preferably in the IT services or software industry.
• Strong understanding of subscription-based business models and license renewal processes.
• Excellent communication and negotiation skills, with the ability to build rapport with clients and internal stakeholders.
• Analytical mindset with the ability to interpret data and draw actionable insights.
• Results-oriented with a track record of meeting or exceeding renewal targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.

Requirement

• Degree in computer science/engineering or related disciplines
• At least 3 to 5 years of relevant experience in IT process compliance audit, Project Management and Business Process Design
• Excellent written and verbal communication, interpersonal, organization and analytical skills.
• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint
• Prior experience in IT risk management and security will be added advantage.

• onitoring & coordinating of components and materials logistic movements.
• Stock taking, re-packing and labelling of received components & materials.
• Upon receiving all completed PCBA, photo taking of the PCBA and scan all relevant reports for recording.
• Preparation of completed PCBA package & documentation for delivery to customer.
• Arrangement of courier service for pick up/delivery for both local and overseas customer.
• Maintenance of office’s material holding/inventory storage area.
• Any other ad-hoc tasks allocated by SCM/Director.

Requirement:

• ITE / Diploma in Electrical / Electronic Engineering or relevant.
• Preferably of 1~2 years of sales or customer service or supply chain experience in EMS/CM sectors.
• Good team player, positive, strong analytical skill, problem-solver, high EQ & attitude.
• Good interpersonal skill, confident & highly motivated.
• Able to work under fast-paced environment meeting tight deadlines.

About The Role:

KeyStart is a home ownership programme supporting families with children living in rental communities who aspire to own homes. We hope to transform the lives of families with children through stable, adequate, and conducive housing; by providing financial support, housing case work support, and transitional support to families as we journey with them towards home ownership.

We are growing our team, and we are looking for passionate individuals who identify with our mission and cause and are willing to commit to this journey with our community members. The Senior Home Ownership Specialist, under the supervision of the Head of Department (Home Ownership), is a key member of the Home Ownership team. He/She will assist in the management of the Home Ownership team, as well as in mentoring and supervising the Junior Home Ownership Specialists. In addition, as a Senior Home Ownership Specialist, he/she will need to support families in various meaningful ways along their home ownership journey.

• Direct work: build strong and supportive relationships with families who are on the KeyStart programme through consistent engagements; provide housing guidance to support families in overcoming their barriers and difficulties faced to achieve home ownership; and advocate together with families to key stakeholders so that they can access the resources they need to overcome systemic barriers that families face in their home ownership journey.
• Indirect work: you will have the opportunity to be involved in programme and service design, programme administration, stakeholder management, research, and impact evaluation. You will be required to provide support to the KeyStart team to plan and execute the KeyStart programme.

Job Responsibilities:

1. Programme Development and Implementation: Assist in the development and enhancement of the Keystart program to address the needs of target beneficiaries and support the implementation of the program. Assist in the development and review of department structures, processes, and related policies in conjunction with the leadership.
2. Home Ownership Assessment and Guidance: Conduct comprehensive assessments of families’ home ownership needs and challenges, considering factors such as affordability, suitability, and eligibility. Provide home ownership-related guidance and education to empower families with the knowledge and skills to achieve home ownership.
3. Home Ownership Casework: Provide individualized casework services to families, including developing action plans, setting goals, and monitoring progress towards achieving home ownership. This includes supporting families through the renovation of their new homes under our Basic Habitation Programme.
4. Partnerships & Stakeholder Management: Cultivate and maintain relationships with government agencies, community partners, and other strategic partners to foster collaboration, resource sharing, and advocacy. Connect families with relevant resources, government assistance programs, and community support service, and work closely with partners, to address the needs of families to enable poverty transformation.
5. Advocacy: Advocating with families to key stakeholders including government agencies, or to be supported under our internal KeyStart grants. This includes being knowledgeable about our public housing system and policies, and the determination to find ways to overcome systemic barriers that families face in their home ownership journey.
6. Data Management: Maintain accurate and confidential family records, documenting progress, interventions, and outcomes.
7. Research, Evaluation, and Development: Prepare reports on programme activities, outcomes, and recommendations for program improvement. Pursue practice research to strengthen the department’s evidence-based practices.
8. Supervision and Training: The Senior Home Ownership Specialist is required to conduct relevant in-house training for internal staff and external practitioners or volunteers and provide practice supervision (both individual and group based) to Junior Home Ownership Specialists. He/She will plan and implement professional learning and group supervision for the team and assist in building the team towards fulfilling professional growth and development. He/She will ensure work processes are in alignment with the department’s SOPs and policies.