Technical Specialist, Operating Theatre

1 year contract, potential to renew/ convert

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is a US healthcare company with a broadly diversified business across consumer, pharmaceutical and medical device segments. They have an annual turnover of US$70 billion, with more than 125,000 employees across 60 countries with a heritage of more than 130 years.

Who Are We:

We are the largest, most innovative and comprehensive orthopaedic and neurological business in the world. We offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.

A global leader in medical devices used to treat orthopaedic trauma. Our fixation products are used to treat fractures and deformities and provide one of the most comprehensive portfolios of orthopaedic solutions in the world.

Job Description:

The Technical Specialist (TS) is a support function to an assigned sales specialist and/or territory to ensure customer expectations are satisfied before, during and post-surgery of an orthopaedic procedure. Reporting to the Technical Supervisor, close coordination is required between the different stakeholders, which includes sales, customer service, logistics (distribution, warehousing

& delivery). It is expected that the TS will manage & be responsible for the instrumentation, implants and workshops materials allocated to the assigned territory.

As part of the Trauma team, this role is required to cover cases in the operating theatre and be part on a on-call roster.

1. To provide technical support to operating staff in theatre during orthopaedic surgery.
2. To ensure instrumentation are complete, clean and properly packed prior to and after surgery.
3. To develop adequate knowledge of Company’s orthopaedic product portfolio and instrumentation so as to assist nurses and doctors in surgery.
4. To support sales personnel during in-services to nurses and doctors and participate in exhibitions (either weekdays or weekends).
5. To maintain confidentiality of Company’s documentation e.g. pricing, product specifications etc.
6. To support sales personnel in the management of inventory for all product portfolio.
7. To assist in topping up of consignment implants whenever necessary.
8. To ensure that consignment implants are complete at all times.
9. To be able to be mobilised during on-call for the next assignment/surgery case.
10. To be prepared to support surgeons in surgery during weekends when necessary.
11. To be in operating theatre at least 15 minutes prior to surgery.
12. To feedback to sales personnel any complaints, competitive activities and suggestions from nurses and doctors.
13. To assist in cataloguing & documentation whenever necessary.
14. To assist in bi-annual stock-taking.

Requirements:

• Diploma or Degree in Marketing, Business Admin, Medicine, Nursing, Medical Technology, Biomedical Engineering or Biomedical Sciences with minimum of 1 year of relevant experience
• Must have a Nursing certification

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Interested parties, please click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Responsibilities

• Designs business development strategy, product portfolio and go-to-market strategy for the assigned markets.
• Executes new product launches in selected export countries.
• Responsible for sales revenue and P&L for the assigned markets.
• Responsible for distributor selection and managing distributor relations.
• The role requires close interaction with the Customer Service/Supply Chain and Export team.
• Prepares Annual Operating Plan (AOP) for the assigned countries, factoring cost savings and financial targets.
• Strives to deliver sustainable sales growth and financial targets in the short and medium term and seeks opportunities to exceed the set sales target.
• Executes general pricing, promotional pricing and trade margins within guidelines and pricing bandwidth.
• Monitors trade spend and provides sales and volume forecasting on a monthly basis.
• Cross functional liaison to ensure all relevant functions are aware of our key success factors and issues in the export markets.
• Monitors and analyses market trends, consumer behavior and competitor activity to identify new opportunities in selected export countries.
• Liaises with markets and Legal Department re local legal requirements re pack design; wording and use of brand Trade Marks and logos to ensure legal compliance in Export markets.

Job Requirements

• University education with a degree, preferably in a business related subject e.g. Business Administration; Business Studies, Economics
• Minimum 3-5 years of international commercial business experience
• Solid experience in FMCG products
• Very open and a good understanding of managing different countries/ shows a full focus on the business profiles.
• Sound financial understanding and a record of managing a P&L
• Able to travel for business trip as part of the role.

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Summary

At Apple, we work every day to create products that enrich people’s lives. Our Advertising Platforms group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work.

Our technology and services power advertising in Apple News and Search Ads in App Store. Our platforms are highly-performant, deployed at scale, and setting new standards for enabling effective advertising while protecting user privacy.

Launched in 2016, Search Ads is an easy, efficient and fast-growing platform for app discovery. With over 65% of all app downloads resulting directly from a search in the App Store, Search Ads is quickly becoming the app promotion platform of choice for iOS developers.

We are looking for an inquisitive, motivated Technical Sales Specialist to support our growing Search Ads business, in the Customer Success group. In this role, you will support our customers and the internal sales group with attribution and campaign management API integrations, globally. You will be accountable for solving, debugging and triaging customer related issues. You will also mentor internal teams on attribution best practices. You work directly with partners and developers to evangelize and support our features and technology around the API offerings.

Minimum Qualifications

5+ years of experience, ideally in the digital advertising industry, in a customer success, service and/or program management role

Preferred Qualifications

• Experience with in-person client interactions, specifically performance marketers and partners (e.g., agencies, mobile measurement)
• Solid grasp of digital advertising landscape and critical metrics for web / mobile / apps. Familiarity with search engine marketing (SEM), app-install marketing, and/or channel partners preferred
• Advanced technical skills: experience with XCode, Objective C, Swift, Java, SQL, scripting languages
• Excellent communications, project management, and interpersonal skills
• Strong personal code of ethics, integrity, diversity and trust

Description

• Mentor internal teams on troubleshooting, debugging, and triaging customer related issues.
• Work directly with Apple Search Ads customers and partners to advise on XCode framework and REST API integrations.
• Liaise with Product team on driving customer requests and act as local technical expert to spread the new features and technology.
• Work closely with Partnership Group and Sales teams to be a phenomenal partner with key developers.
• Serve as a vocal advocate for our partners throughout the organization. Initiate communications to address the issues among the various teams.
• Assist with online developer document assets.
• Tackle Integration issues with the external tracking tools.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What You Will Do:

• Collaborate with top-tier game R&D teams to implement comprehensive risk management strategies, ensuring quality assurance from the design phase through to the game launch.
• Experience the gameplay design, leveraging your extensive gaming experience to provide constructive feedback aimed at elevating the user experience.
• Utilize a range of tools and methodologies to conduct thorough and meticulous game testing. Follow up on issue resolutions to ensure a seamless game launch.
• Uphold and maintain stringent standards at all times, continually striving to enhance R&D processes. This effort aims to improve team efficiency and the quality of outputs, thereby contributing to the development of first-rate products.

What We Are Looking For:

• Passion for games and extensive gaming experience, with high standards for game quality. Hardcore gamers are preferred.
• Exceptional logical thinking skills with a strong aptitude for learning; be patient, detail-oriented, accountable, and adept at identifying and resolving issues.
• Strong communication skills, coupled with the ability to drive progress and collaborate effectively within a team; ability to perform well under pressure.
• Excellent written and verbal communication skills in English and fluent oral Chinese to liaise with teams.

Bonus Points:

• Foundational knowledge in computer science and programming skills.

About the Role:

We are seeking a dynamic and experienced Talent Acquisition Specialist to join our Human Resources team. The ideal candidate will be responsible for driving the recruitment process from start to finish, ensuring that our company attracts, hires, and retains the best employees while growing a strong talent pipeline. This role requires a proactive individual with a deep understanding of recruitment strategies, strong interpersonal skills, and a passion for finding the right talent.

Key Responsibilities:

• Recruitment Strategy: Develop and implement effective recruitment strategies to attract high-quality candidates for various positions within the company.

• Job Posting & Advertising: Write and post job descriptions on various platforms, including job boards, social media, and the company website, to attract potential candidates.

• Sourcing Candidates: Utilize a variety of sourcing methods such as job boards, social media, networking events, and employee referrals to identify and engage with top talent.

• Screening & Interviewing: Conduct initial candidate screenings, coordinate interviews with hiring managers, and manage the interview process to ensure a positive candidate experience.

• Candidate Assessment: Evaluate candidates’ qualifications, skills, cultural fit, and potential for growth within the company, providing hiring recommendations based on thorough assessments.

• Employer Branding: Promote the company’s employer brand to attract and retain top talent, including participation in job fairs, networking events, and online presence enhancement.

• Talent Pipeline: Build and maintain a pipeline of qualified candidates for current and future roles, ensuring a steady flow of talent to meet business needs.

• Collaboration: Work closely with hiring managers to understand their staffing needs and develop a clear understanding of the roles to be filled, as well as the ideal candidate profiles.

• Compliance: Ensure all recruitment practices are compliant with legal requirements and company policies, including equal employment opportunity regulations.

• Onboarding Support: Assist in the onboarding process to ensure a smooth transition for new hires, including coordination of pre-employment checks, documentation, and initial training.

• Reporting & Analytics: Track and analyze recruitment metrics to monitor the effectiveness of recruitment strategies and make data-driven decisions for continuous improvement.

Qualifications:

• Education: Bachelor’s degree.

• Skills:

• Strong knowledge of recruitment strategies, sourcing tools, and candidate assessment methods.

• Excellent communication and interpersonal skills, with the ability to build relationships with candidates, hiring managers, and other stakeholders.

• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.

• Knowledge of labor laws and employment best practices.

• A proactive approach to problem-solving and a commitment to continuous improvement.

Preferred Qualifications:

• Experience in recruitment marketing or employer branding.

• Familiarity with industry-specific recruitment practices.

Fresh without experience-Starting basic is $2600, after 3 months confirmation is $2700

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity

Responsibilities:

• Experience in leading and delivering multiple security projects and solutions across one or more IT Security domains (Cyber Program Management, Cyber Threat Management, Identity & Access Management, Data Protection, Privacy, Cyber Analytics). This experience should include both advisory, implementation and operation experiences.
• Design and develop a customized security architecture, evaluate and select the best security system in one or more of the above security domains.
• Provide high-level input and security consultation in a project-based environment and ensure adequate security controls in all Business IT solutions.
• Responsible for project planning, execution and managing scope due to any new information and/or changes to initial assumptions, including implications for project time, cost, quality and risk
• Ensure the security enhancements / new security project delivery is done in line with stakeholder’s requirements, timeline and cost.
• Develop and maintain a detailed security project plan which deliver to the cost, quality and time for enhancements
• The position will be heavily involved in IT security operations, including:Security solution delivery
  Security monitoring
  Administration for security systems (e.g. firewall, anti-malware system, IDS/IPS)
  Incident Response
  Level 2 support for IT Security operations.
  

Requirements:

• Min. Bachelor's degree in Computer Science
• Min. 6-8 years’ experience working in a large-scale IT environment; Including five (5) years of information security and risk experience within the past six (6) years; including risk analysis, endpoint, server, network and web application security
• Possess Security Industry Certifications such as CISSP, CISM, SANS, GSEC and PMP, ITIL, Microsoft, CISCO
• Having good understanding of TCP/IP protocol and OSI Seven Layer Model.
• Strong technical security skills in assessment, design, implementation architecture, and program / project delivery and work across various delivery models, (Waterfall, Agile, DevOps)
• Analyzes & prepares recommendations relating to security for existing IT infrastructures / Applications.
• Expert understanding of firewall technologies.
• Ability to plan, organize and prioritize tasks to complete within established time frames.
• Highly result oriented and can work independently.
• Ability to build relationships and interact effectively with internal and external parties.
• Strong analytical, technical, and communication (both oral and written) skills.

About Us

Green Link Digital Bank is Singapore's inaugural Wholesale Digital Bank with core competency in Supply Chain Finance, helping SMEs embrace digitalization and grow their business by fulfilling their banking needs and bridging their funding gap.

About the team

In 2022, trade volume in Singapore reached 1.4 billion across various industries, including commodities, manufactured goods, and food. SMEs within this ecosystem often face high financing costs and limited options. Our Digital trade and supply chain finance team plays a crucial role in supporting businesses within this ecosystem by offering a wide range of financing products.

The team comprises subject matter experts in Sales, Sales Implementation and Product, collectively responsible for driving growth for GLDB through financing the trade flow within the supply chain ecosystem.

About the role

We are looking for a dynamic and motivated Business Development Manager to join our growing team. As a Business Development Manager, you will be responsible for identifying and pursuing new business opportunities, developing, and maintaining strategic partnerships, and driving revenue growth for our company. You will work closely with the Credit, Product and Sales Implementation teams to ensure a smooth end-to-end deal process from client on-boarding to implementation.

What will you be doing?

• Independently source client leads with financing requirements. Develop and execute effective sales strategies and proposals to convert leads into bank’s customers and achieve sales targets.
• Build and maintain long-term relationships with key decision-makers and influencers across various industries and sectors. Support clients' CFOs/Treasurers in their strategies and implementation, influencing their decisions regarding financing, funding, and capital deployment.
• Enable clients to adopt GLDB's Supply Chain Finance and trade products. Negotiate and complete financing arrangement with clients and partners while in compliance with the bank’s policies and standards.
• Work with Credit to evaluate the creditworthiness of the customer and conduct timely credit reviews and identify early warning signs of credit deterioration.
• Drive healthy credit facility utilization and actively cross-sell the bank's products and services.
• Collaborate with internal teams such as credit, product, and operations to provide feedback and insights on customer needs, market trends, and business opportunities.
• Monitor and report on the performance and progress of sales activities.

Who do we need?

• Self-motivated, proactive, and results-oriented, with the ability to work independently and as part of a team.
• Sourcing with strong network in local (Singapore) and ASEAN markets.
• Preferably >3 years of work experience in B2B sales within a financial institution or have experience of management in social organization e.g., business association.
• Knowledge and experience in Trade Finance especially in open account sales, credit evaluation and assessment and KYC requirements.
• Excellent verbal and written interpersonal and communications skills.

Job Responsibilities:

· Support continuous improvement efforts in daily operation and operations activities.

· Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.

· Analyse and provide timely respond to customer complaints.

· Interface with Customer and Operations to ensure product transfer to manufacturing are in accordance with approved requirements.

· Review mill cert, WPS, WQT, PQR

· Communicate with customer, 3rd party, prepare ITP and etc.

· Prepare Quality performance metrics and reports.

Requirements:

· Degree in Mechanical Engineering, Quality, or equivalent.

· Minimum 3 years work experience in Quality Management System in manufacturing environment.

· Good knowledge of ASME IX, AWS D1.1, ISO 9001, API is preferred.

· Strong command of English language, both oral & writing.

· Knowledge of subsea, structure, metal working industry is preferred.

· Knowledge of risk assessment principles and methods.

· Positive & proactive attitude.

Responsibilities

• Cooperate with R&D team to improve and optimize the product, making use of user research and data analysis to manage overseas content localization adjustments and optimization strategies.
• Skilled in identifying user needs, guiding users in creating UGC and discovering, engaging, and managing KOLs (Key Opinion Leaders).
• Responsible for managing the overseas beta test, including establishing and improving the frameworks and processes of overseas beta tests, results analysis and summarizing the experience of user operation in overseas regions.
• Monitor public opinion across all platforms; respond effectively to various unexpected situations and ensure positive community reputation

Qualifications

• Bachelor’s degree or above, experience in Game Operations and experience in Game Design is preferred.
• Strong game data analysis ability, deep understanding of player behaviours on different social media channels

The Logistics Solutions Specialist is responsible for developing and executing sales strategies with Singapore and Japan HQ Sales & 3PL Departments to achieve 3PL sales targets. He/ She should be a subject expert in logistics technology and solutions which is essential to identifying and developing new and existing business opportunities. He / She will be involved in establishing and building business relationships and acting as the main point of contact for customers located in Singapore and Japan. The specialist will analyse sales performance, set up pricing models, and ensure the delivery of quality, reliable, scalable, and productive solutions to meet customer satisfaction.

• Develop and execute sales strategies to achieve 3PL sales targets.
• Identify new and existing business opportunities, establish and build business relationships.
• Act as the customer’s main point of contact, liaising closely with internal departments to ensure queries, problems, or issues are dealt with appropriately.
• Analyse sales performance and effectiveness of sales strategies through CRM data and other sources.
• Set up pricing models through a strong understanding of 3PL variable and fixed costs and develop pricing strategies through analysis of competitors' pricing models and market trends.
• Provide customers with the best possible solutions to solve their logistical issues, achieving and monitoring customer KPIs and initiatives.
• Prepare weekly/monthly update reports on pipelines, targets, budgeting achievements, and review new opportunities and business acquisition plans to both Japan HQ and Singapore Office.
• Collaborate with the 3PL General Manager and other stakeholders to analyze and identify the customer’s supply chain, operational flow, pain points, and needs to propose optimal solutions.
• Design realistic supply chain and operational solutions, including a variety of solutions ranging from conventional operations to new technologies.
• Design warehouse layouts to suit logistical needs and customer requirements using reliable software (e.g., AutoCAD) and operational design methods.
• Operate the implementation of proposed and accepted operations, including planning, budgeting, and monitoring progress.
• Ensure proposed solutions are reliable, secure, and scalable for future enhancements.
• Evaluate and review the effectiveness of solutions and make necessary adjustments to improve performance.
• Stay abreast of technology trends in logistics and propose technology solutions for improvements.
• Conduct profitability analysis of 3PL projects to identify key drivers that enable strategic decision-making.

Other Requirements

• Minimum Degree Holder in logistics, SCM, computer science
• Minimum 5~6 years’ working experience in 3PL logistics, 3PL sales, IT related fields.
• Strong communication skills (both written and verbal) in English and Japanese to communicate with Japan and Singapore offices.
• Possess customer-facing sales experience and strong customer acquisition skills.
• Good understanding of logistics and supply chain operations and technology
• Possess experience in leading and operating logistic projects.
• Analytical and problem -solving skills.
• Good presentation, communication, and interpersonal skills.
• Able to work effectively in a fast-paced, deadline driven environment.

About the Role

In this role, you will be a core member of our Operations team, specifically in Aftersales. We are looking for a talented Aftersales Quality Support Coordinator to join our team.

Your Team

You will report directly to the Operations Director, and this is an independent contributor role.

What You Will Do

• Managing Distributors’ Product Failure ReportBeing the 1st contact point for distributors to report product failure on the field.
  Work with Global Quality Team to investigate quality failure related matter.
  Follow up Failure Analysis Report with Global Quality Team.
  Maintaining a good relationship with distributors’ service center to cross share technical and product knowledge.
  
• Managing RMA reportsAnalysis failure pattern from RMA for improvement of next generation product development.
  Periodical visits to distributors’ Service Centre for RMA stock count, and contributing suggestions for improvement of regional service centres.
  
• Proving feedback and constructive suggestions on product quality to the Global Quality TeamAttending Weekly Quality Improvement conference calls.
  
• Providing technical solutionsWorking closely with the Global Quality Team to enhance product knowledge and assist distributors’ service centers.

What You Need

• Proven experience in quality support coordination.
• Ability to work with distributors externally, as well as internal stakeholders globally.
• Ability to work independently and as part of a team.

What is Nice to Have

• Adaptable to ambiguity, changes and be at the forefront to lead change in both actions and behaviour.
• Ability to work independently and collaboratively in a culturally-diverse team environment, and understanding what it means to achieve success with others and through others.
• Excellent communicator and able to perform well in a matrixed organization. Proven experience in managing and influencing a network of local senior managers, managers or distributors in a cross functional team.

What Makes You Eligible

• Any offer of employment is conditioned upon the successful completion of background reference checks.

What We Offer

• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalogue.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.

Job Summary

As a Customer Relations Specialist, you will play a crucial role in supporting our sales team by managing day-to-day sales operations, coordinating schedules, and handling customer inquiries. Reporting directly to the Sales Manager, you will be the backbone of our sales department, ensuring that all sales-related activities run smoothly and efficiently. This role requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving. Your efforts will help maintain strong customer relationships, improve sales processes, and contribute to the overall success of the team.

Responsibilities:

• Sales Coordination: Assist the sales team in organizing schedules, managing sales documents, and effectively communicating relevant information to internal and external stakeholders.
• Customer Engagement: Collaborate with the Sales Manager in client meetings, ensuring seamless communication and fostering strong customer relationships.
• Order Management: Handle incoming sales inquiries and process orders through phone or email, ensuring all customer requests are met promptly and accurately.
• Resource Management: Ensure the availability and adequacy of sales-related equipment and materials, supporting the sales team in their daily operations.
• Customer Support: Provide excellent after-sales support by responding to customer inquiries and addressing any issues that may arise, ensuring high levels of customer satisfaction.
• Issue Resolution: Proactively inform clients of any unforeseen delays or problems, maintaining transparency and trust.
• Data Management: Develop and maintain an organized filing system for managing sales databases, keeping all sales records up-to-date and easily accessible.
• Process Improvement: Identify potential shortcomings in current sales processes and propose innovative solutions to enhance efficiency and effectiveness.

Requirements:

• Experience: Prior experience as a sales coordinator or in administrative roles is advantageous.
• Expectations: Interest in becoming a confident, customer centric and results driven salesperson in the future.
• Technical Skills: Proficiency in MS Office and other computer applications relevant to the role.
• Education: Diploma or higher qualification in a related field.

Human Resource & Administration Specialist

Boltray Games is a rapidly developing start-up company. This role needs to provide comprehensive human resource and administrative support.

Responsibilities:

1.Independently be responsible for job recruitment;

2.Be fully responsible for employee on-boarding and resignation processes, including contract signing, employee attendance, employee visa processing and other employee relations work;

3.Participate in C&B work, such as insurance, benefit plans, etc.;

4.Perform comprehensive office administrative services, including but not limited to visitor reception, administrative procurement, event planning, office environment management, various booking matters, etc.;

5.Provide the business team with other support within capabilities to help the business succeed.

Qualifications:

1.Bachelor's degree, at least 2 years of experience in human resource and administration;

2.Very familiar with Singapore labor laws and HR regulations;

3.Do not set limits for yourself, have an entrepreneurial spirit, be proactive and have a strong sense of responsibility;

4.Have team spirit and good communication skills.

Job Summary

As a Customer Relations Specialist, you will play a crucial role in supporting our sales team by managing day-to-day sales operations, coordinating schedules, and handling customer inquiries. Reporting directly to the Sales Manager, you will be the backbone of our sales department, ensuring that all sales-related activities run smoothly and efficiently. This role requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving. Your efforts will help maintain strong customer relationships, improve sales processes, and contribute to the overall success of the team.

Responsibilities:

• Sales Coordination: Assist the sales team in organizing schedules, managing sales documents, and effectively communicating relevant information to internal and external stakeholders.
• Customer Engagement: Collaborate with the Sales Manager in client meetings, ensuring seamless communication and fostering strong customer relationships.
• Order Management: Handle incoming sales inquiries and process orders through phone or email, ensuring all customer requests are met promptly and accurately.
• Resource Management: Ensure the availability and adequacy of sales-related equipment and materials, supporting the sales team in their daily operations.
• Customer Support: Provide excellent after-sales support by responding to customer inquiries and addressing any issues that may arise, ensuring high levels of customer satisfaction.
• Issue Resolution: Proactively inform clients of any unforeseen delays or problems, maintaining transparency and trust.
• Data Management: Develop and maintain an organized filing system for managing sales databases, keeping all sales records up-to-date and easily accessible.
• Process Improvement: Identify potential shortcomings in current sales processes and propose innovative solutions to enhance efficiency and effectiveness.

Requirements:

• Experience: Prior experience as a sales coordinator or in administrative roles is advantageous.
• Expectations: Interest in becoming a confident, customer centric and results driven salesperson in the future.
• Technical Skills: Proficiency in MS Office and other computer applications relevant to the role.
• Education: Diploma or higher qualification in a related field.

Strategic Investment Specialist

Job Responsibility：

1、Identify potential investment targets in gaming industry through industry mapping and market research；

2、Develop investment targets and conduct preliminary deal screenings；

3、Assist Investment Managers in progressing investment opportunities, participate in due diligence on potential investments, and facilitate business negotiation；

4、Maintain good communication with business partners and portfolio companies；

5、Assist in post-investment managements including tracking financial, operational metrics, monitor developments of portfolio companies, and other value-add activities；

Job Requirement：

1、Bachelor's degree or above in finance or related fields；

2、Strong communication skills；

3、Passionate about gaming industry, with some understanding of games and have some game appreciation abilities；

4、Align with company culture and values；

5、English proficiency required, fluency in Chinese preferred；

6、Fresh graduates are welcome to apply.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

JOB DESCRIPTION

The Senior Marketing Executive is responsible for managing end-to-end marketing initiatives and development of creative content (online and offline) to generate awareness and drive usage of services/products for the various business units. You will also play an important role in the building of the company brand profile and achieving business objectives.

RESPONSIBILITY

• Support and deliver strategic marketing plans that drive brand awareness and business objectives.

• Manage end to end marketing campaigns/promotions and activities (including conceptualizing, creative development and implementation) to drive brand awareness and usage of products & services.

• Liaise with internal & external stakeholders to ensure end-to-end delivery of marketing campaigns in an organized and timely manner.

• Manage and develop online and offline materials to support the marketing, business development and corporate teams - brochures, step guide, and ensuring alignment to company’s brand guideline.

• Assist in the management and development of digital content for social media and other digital media. Update the effectiveness of marketing plans to management & provide actionable intuitions for improvements

• Craft and activate media campaigns to drive company’s website traffic across channels like Search Engine Optimization (SEO), social media marketing, email marketing, and content marketing.

• Analyze campaign metrics and ensures it aligns with the goals of the campaigns.

• Identify market opportunities and competitor liabilities to maximize marketing campaign ROI.

• Take the lead to negotiate and work with various partners to establish agreements that benefit both parties, boosting brand visibility and generating leads.

• Provide support to other corporate functions to promote strategic initiatives

JOB REQUIREMENT

• At least Diploma in Marketing, Communications, Business or any relevant discipline

• Minimum three (3) years of relevant marketing experience, including digital marketing

• Proficient in Social media platform and online design tool

• Strong command of written English, preferably with experience in copywriting

• Excellent interpersonal and communication skills

• Result oriented, motivation driven & able to multitask

5.5 working days

8am - 5pm (Monday to Friday)

8am - 12pm (Saturday)

Roles & Responsibilities

• Analysing documents (e.g., design, requirements, architecture, diagrams, flowcharts) to obtain an understanding of the requirements.
• Identifying the required test scenarios, test case preparation, test data preparation and document traceability matrix to ensure sufficient test coverage.
• Execute test cases and test plans to support the quality assurance activities throughout the software lifecycle.
• Defect reporting and verifying fixes.
• Participate in continuous improvement in quality of test process.
• Participate in peer reviews of test plans and cases to ensure consistency and adequate coverage.

Requirements

• IT degree with atleast 5 years of experience in Software testing
• Ability to meet the challenges associated with ensuring a project activity is completed on time, on budget and to specification and quality requirements regardless of the hurdles encountered
• Ability to think strategically, solve problems and negotiate effectively and Ability to multitask and with excellent prioritization skills
• Excellent interpersonal, presentation and pitching skills to connect with diverse audience
• Ability to coordinate test resources internally and externally
• Ability to work effectively with across levels and across the organisation

Responsibilities:

Compensation & Benefits

• Lead and manage compensation and benefits related matters
• Perform job evaluations and classifications for existing and new jobs, review and maintain company's salary structure
• Conduct salary and labour market research for benchmarking
• Lead the annual performance appraisal exercise, including salary review, promotion exercise and bonus payments
• Develop and prepare concise and comprehensive compensation, attrition and performance related analytical reports for management's review
• Prepare monthly manpower related reports for various departments, including ad-hoc reports when requested
• Submission of reports and data required to Regional HR or group level in monthly and quartely basis
• Compile data and participate in government surveys submission and any other salary and benefits related surveys
• Take part in negotiations with union on the renewal of Collective Agreement (CA) on C&B portion
• Any other ad-hoc projects or duties as and when assigned by direct supervisor

HRIS

• System admin for various HRIS portals
• Provide HRIS administrator support and daily system support to HR users
• Develop, maintain and enhance the HRIS database
• Work closely with HRIS vendor to resolve existing issues or enhancement of system
• Participate in new HR system implementation and upgrade
• Any other ad-hoc projects or duties as and when assigned by direct supervisor

Requirements:

• Diploma or Degree in Human Resource Management or relevant discipline
• Minimum 2 years of C&B and/or HRIS related experience
• Proficient in Microsoft Office applications, in particular, Excel and PowerPoint
• Able to work independently and under fast-paced environment with excellent time management skills
• Meticulous, organized and an eye for details
• Has a good safety mindset and displays good WSH behaviour

Interested candidates, please apply via this link and indicate your current and expected salary.

https://jobs.engie.com/job-invite/33580/

Job description

Bubble Pets is Singapore's first pet proficient online pet store. We are looking for a Client Service Specialist to assist with resolving customer queries, recommending and advising products for pawparents.

Responsibilities

Manage customer queries in a timely manner via phone, chat, emails

Gather customer feedback and share with product, sales and marketing team

Update products listings for website

Monitor and follow up on sale orders

Liaise and work with internal and external stakeholders to ensure customer receive their orders within a timeframe

Resolve customer issues

Collaborate with stakeholders to resolve queries and request

Marketing

Administrative duties

Perform other related duties as assigned

Qualifications

Experience as customer support or in similar role is a plus

Familiarity with pets is a plus

Experience using software like Shopify is a plus

Proficient in Microsoft office applications

Meticulous in details and resourceful

Good communication skills in written and verbal

Ability to work individually and part of a team

Excellent organizational skills

Preferred if you have your own pets

What Bubble Pets Offers you :

Team Oriented work environment

Opportunities for growth and development

Insurance, medical and performance benefits

Attractive staff discounts on pet purchases

Flat organizational structure

Industry

Software Development

Employment Type

Full-time

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

In this role, you will lead specialist customer engineering teams and deploy a team of subject matter experts responsible for working alongside our prospect and customers in the enterprise segment to provide trusted technical and solution advice to accelerate workload migration and remove technical impediments.

Qualifications

Job responsibilities

• Lead a team of Specialist Customer Engineers and build an inclusive and thriving growth culture. Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes for our customers and accelerate business goals for your territory.
• Foster strong partnerships with key customers across the book of business. Provide leadership related to cloud, transformation and relevant industry trends.
• Partner with Google Cloud Sales leadership to define technical go-to-market strategies and execution plan for the team's book of business.
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
• Work cross-functionally across Google, our partners, and your team to resolve technical roadblocks including capacity needs, constraints and product challenges affecting customer satisfaction.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing role.
• Demonstrated leadership experience, such as people management, team lead, mentorship or coaching.
• Ability to travel up to 50% of the time as required.

Preferred qualifications

• Experience as a pre-sales manager or people manager in a technical customer-facing role within a professional services or Sales Engineering team.
• Experience with software lifecycles, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML and infrastructure.
• Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders, including delivering compelling messages to audience, asking strategic questions, and leading conversations that drive business opportunity.

About Cognizant Integration And Process Management (IPM) Practice

The Integration and Process Management (IPM) practice focuses on providing Enterprise Integration and Process Automation and Orchestration solutions to enterprises globally. It is one of the largest services practices in the industry, and a key pillar of our Enterprise Platform services. We are seeking a Digital Process Service Line Specialist to grow our presence in select high growth focus accounts in ASEAN & Greater China.

Summary Of Role

Solution Specialists provide deep expertise in a Service Line Practice Area to support the Client Engagement Team to close new and expansion opportunities with customers. They are actively involved in growing the service line's footprint and assisting the Client Partners to engage with clients and partners with service line opportunities. Solution Specialists are trusted advisors with a good mix of strategic and tactical management experience.

The Solution Specialist - Digital Process Automation will be responsible for expansion of our Digital Process Orchestration services footprint in the assigned focus accounts. The specialist will manage our sales pipeline, go-to -market offerings and expand our stakeholder footprint within the accounts. The individual will work with, and leverage, our consulting, advisory, technology CoE and solution delivery teams.

Role Responsibilities

• Ability to craft service offerings and provide thought leadership in the Process Automation and Orchestration domain.
• Manage relationship with account and sales stakeholders.
• Provide subject matter expertise to proposal development and overall solution.
• Support in identifying opportunities, making proactive proposals to client in line with account strategy
• Active involvement in pursuits to close new and expansion opportunities working closely with Client Leadership Team
• Engage with the relevant internal Cognizant teams and service lines team for developing solutions.
• Validate and review solutions and draft win themes.
• Engage with Partners to develop sales pipeline.
• Ability to thrive in an unstructured environment that demands a consultative approach and solutions that span multiple environments.

Skills & Experience

• Extensive experience of having worked with at least one of the leading platforms in the segment such as Appian, Outsystems, Pega, Unqork
• Good understanding of the market trends, key shifts, and opportunities.
• Understanding of Architectures and Development processes
• Experience supporting account teams and building collaborative relationships with external and internal partners.
• Business acumen, communication, and drive for results
• Ability to work collaboratively in a virtual and highly matrixed environment.
• Cross functional IT experience including IT consulting, IT business systems analysis, business process re-engineering, development and implementation of large-scale systems, technical project management, sales/support, and customer relationships will be an added advantage

Geographical Coverage: ASEAN & Greater China

Base Location: Singapore

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.