Cisco is looking for a Collaboration Renewals Specialist to join our Collaboration Renewals Sales team. The team forms part of the Customer Success Sales organization which is one of Cisco’s fastest growing sales teams and is a talent engine for Cisco Sales with diverse and motivated teams that consistently delivering profitable growth.

What You’ll Do

A Renewals Specialist for the Collaboration portfolio of Software technologies is an exciting role, where the ability to collaborate is at its core and no two days are the same. As the lead specialist for your region you will be responsible for driving growth in renewals sales and crafting a successful customer renewal experience. This will be achieved by sharing customer value propositions for Collaboration offers, addressing objections, adoption barriers, competitive risks, and highlighting compelling migration and expansion options. The role requires close collaboration directly with customers, partners and internal team members across sales, engineering and marketing.

• Build, develop and execute a sales pipeline based on upcoming renewals for near-term in quarter growth while running the future-term pipeline to work early and ahead of time on key future renewals.
• A strong sales competence and confidence when communicating the business benefits Collaboration Software provides customers.
• Educate and excite our Partners and partner teams on the Renewals story, drive engagement and understanding of the market and build business development opportunities.
• Strong data analysis skills, supporting quote creation and closing renewals opportunities for accounts.
• Lead and build sales opportunities - working closely with Cisco Partners, Solution Specialists, and technical teams to build a renewals strategy for key accounts.
• Use CRM like Salesforce to track current/potential customer interactions and drive progression of opportunities through the sales cycle.

Who You’ll Work With

We serve our customer life-cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions to drive relevant business outcomes. We are a global, dynamic team that brings excitement to the sales environment every day. We connect Cisco customers with solutions that can transform their businesses and change the world for the better. You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. Our teams adapt quickly to respond to market changes and are all highly encouraged to give back to our local communities.

Who You Are

• Bachelor's Degree or Equivalent Experience
• Collaboration Software solutions sales/renewals experience – beneficial
• A high orientation to detail and capable of handling a large volume of accounts, tasks and responsibilities.
• Experience using CRM tools like Salesforce.com – beneficial.
• Seeking a dynamic individual with strong analytical skills, including expertise in ROI analysis, TCO evaluation, problem-solving, and a proven track record in ensuring customer success.
• Strong customer service, listening and presentation skills.
• Excellent verbal (via telephone) and written (via email) communications skills.
• A Self Starter / High Energy / Positive Demeanor / Customer Focused

*Salesforce Commerce Cloud experience needed

1. Quality Assurance:

• Conduct meticulous QA testing for new ecommerce platforms and enhancements to existing platforms.
• Identify and resolve defects and inconsistencies, ensuring the delivery of high-quality digital solutions.

2. Solution Support & Integration:

• Provide invaluable support for the integration of Digital and Ecommerce central/region solutions with local architecture.
• Manage and support Region 3rd Middleware platforms and facilitate daily operations in Ecommerce.

3. Communication Management:

• Manage and maintain effective communication between central, regional, and local teams to ensure seamless operation and implementation of digital solutions.
• Coordinate with various internal teams, including Backoffice IT & CRM, to align strategies and resolve issues promptly.

4. Operational Support:

• Support the daily operations of Digital and Ecommerce platforms, ensuring stability and reliability.
• Work collaboratively with business analysts and QA resources, stepping in as necessary to support project execution and resolution.

To Apply:

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. <https://go.persolkelly.com/job/apply/4549>

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

- Responsible to maintaining the company's digital print and production process. As an integral part of the company's main service of creating high quality prints such as brochures, pamphlets, stickers, banners and textiles.

- The role also encompasses final artwork, having an attention to detail and doing minor changes to the last approved version of a digital file before it is sent to print.

- Maintain stock inventory record

Requirements:

- be driven, a real go-getter,

- able to work in tight deadlines,

- have the right learning attitude,

- able to carry relative heavy loads (eg. media rolls)

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

• Supports Business HR function

• Provide administrative and logistics support for HR activities

• Consolidation and tracking of HR Playbook

• Global material central distribution

• Attend & Minutes taking for HR Review meetings

• Support in preparing training materials for BHRs and Leaders and Employees for Town Hall

• Prepare training plans/calendar -invites and logistics etc for BHR

Job Requirements

• Min Diploma/ Degree in any courses
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Role

Work closely with client servicing teams in creating engaging content. Daily role includes creation, curation, planning and research to develop content strategies that connect businesses and users in the B2B environment.

Requirements

• Candidate should preferably possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Marketing, Mass Communication.
• At least three years of experience in B2B digital marketing and communication
• Good understanding of performance measurement metrics in Google analytics, Content Management System and digital media platforms
• Applied knowledge of SEO and SEM
• Excellent copywriting skills
• Attention to details while multi-tasking
• To be able to work on holidays and weekends when required (off-in-lieu will be given)

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: EEST

EA License NO.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Scope

• Care for cargo - Check Station Metrics Widget; Check LCM (Life Cycle Monitor) – ensure On-time performance against customer promise.
• Accepts all booking orders (from customer or overseas office) and processes them for handover to Operations.
• Acts as key contact for allocated customers – Own the customer, quality, gross profit.
• Stays informed on shipment and exception status for allocated customers.
• Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution.
• Handles customer enquiries.
• Builds partnership and respond promptly - Takes and handles any customer complaints/feedback; solves customer complaints or assigns tasks to other functions
• Participates in joint Sales visits if necessary.
• Offer innovative solutions through upselling
• Passes on leads to Sales.
• Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete, where applicable.
• Collaborates closely with Export Operations, Freight planning team and other departments for smooth handling of shipments and continuous updates.
• Escalates issues, if required.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Working Days: 5 days Monday – Friday

Working Hours: | 9am – 6pm

Location: 3 Pioneer Sector 3, Singapore 628342

Salary: $2,600 – $3,000 + $200 Transport Allowance

Job Description:

Warehouse operation management

• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.

Team management

• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.

Quality control and continuous improvement

• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Job Responsibilities:

• Reporting to the Head of IT, you shall be responsible to:
• Perform requirement analysis and impact assessment to existing AS400 systems.
• Develop and enhance programs for current insurance applications, aligning with standard programming practice.
• Implement solutions that align with the organization's business objectives.
• Work effectively with IT and business partners in various stages of system development life cycle.
• Provide production and operations support.

Job Requirements:

• A recognized Diploma or Degree in Computer Science, Information Technology or relevant/ related qualification with at least 5 to 8 years of relevant working experience preferably in insurance industry.
• Work experience in COBOL is a must. CLP and/or API on AS400 is a plus.
• Working experience in SQL or QRY400.
• Knowledge of SMART400 in General Insurance application is a must.
• Clear communication & detailed documentation skills.
• Can work independently.

Other Information and Benefits

• 5-day work week (Mon – Fri, 9 am - 6 pm)
• Walking distance from Tanjong Pagar/ Outram MRT
• Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient medical and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

• Well Established Company
• Basic $2500 - $3000 + Allowances + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 12 hours shift
• TRAINING PROVIDED

Job Responsibilities:

• Carry out inspection of incoming materials and finished products according to operational instructions to ensure that materials or products meet the requirements
• Ensure product identification is correct and stored in the correct location, maintenance of inspection equipment and daily monitoring of production environment
• Statistics on the quality status of incoming materials and processes and the quality of shipped products
• Report abnormalities to superior in timely manner and inform relevant departments and track the improvement status of non-conformities
• Assist in customer complaint analysis and take corresponding improvement measures
• Ensure records comply with good writing practice GDP requirements
• Assist the superior to complete other tasks

Job Requirements:

• At least 1-2 year of quality management experience and basic computer software
• Blueprint reading capabilities, and ability to use measuring devices like gauges, meters, calipers

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

-Provide Pre-sales & Post-Sales support to Customers using our cloud-based HRMS, ERP & other business solutions.

-Work on support strategy

-Implementation of Project full cycle includes the following but not limited to the following

- Meeting / discussion to gather requirements

- Communicate with development team on customer needs, after development test the outcome, help on implementation.

- Assist in functional specifications, documentations, test cases

- Responsible for training (Onsite / online) & support for end users

- Any additional job functions assign by team

- Assist in the implementation of other enterprise projects.

- To assist in other support activities and other software-related issue if no training and implementation is in progress

- Project status need to be updated regularly with project manager & management

- Self-motivated & Good Decision-making skills

- Friendly, patient and focus on customer service is important

- Excellent communication skills & team player

-Qualification: ICT realted Diploma or above (IT Related)

-1-4 years in Software Support Experience (Saas & Enterprise software solutions will be advantages)

The Job
To support QC operations. Responsible for ensuring a product or service meets the established standards of quality.
Any other ad-hoc duties assigned.

Requirement

Diploma in Mechanical Engineering / Mechatronics Engineering

Full Training Provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

· Responsible for driving revenue and market growth of scientific products and solutions in the assigned market segment.

· To undertake and perform sales & marketing activities to achieve business objectives

· Business development and strategic positioning for products and services assigned

· To liaise with suppliers and customers in a satisfactory manner with regards to enquiries and opportunities

Requirements:

· PhD or Masters in Biotechnology, Biomedical Science, Biochemistry, Life Sciences, Chemistry, Chemical Engineering, Materials Science, Materials Engineering, Engineering Science, Chemical & Biomolecular Engineering, Pharmaceutical Sciences, Biological Chemistry or related disciplines

· Preferably with 1-2 years of relevant sales experience

· Strong interpersonal and communications skills

· Target driven and able to work independently

· Proactive and resourceful

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

In this role, you will be responsible for program managing and the delivery of the Future Workplayce’s roadmap across several business areas in PACS. As part of this dynamic role, you will report to the Program Director and work closely with the respective workstream leads and project teams.

Responsibilities:

• Manage and deliver a large-scale program end-to-end across all workstreams on time, on budget and on value.
• Review and update the Program Charter which covers the objectives, scope, budget, schedules, comms plans, risks and mitigation strategies, procurement strategies etc. Responsible for ensuring that all requisite approvals are in place and clearly documented to establish a program baseline for ongoing tracking.
• Support Program Director in the drafting of budget papers (ACR – Approval Committee Request) to secure funding for the program. Accountable for the completion and approval of ACRs under the program.
• Track program spending against approved budget.
• Identify interdependencies across workstreams/projects and proactively drive discussions to address the risks and constraints.
• Actively manage program risks and issues from initiation to closure.
• Manage program changes by tracking and maintaining records of changes and approvals.
• Schedule Program Steering Committee meetings and set agenda with Program Director. Ensure meeting decks are prepared and record minutes of meetings.
• Lead regular program meetings with respective working groups for updates, alignment and issue resolution.
• Conduct Post Implementation Review (PIR) and obtain signoff for program closure.
• Maintain all program artefacts diligently for project review and audit purposes.
• Adhere to project management and risk assurance governance processes. This includes but not limited to regular status reports to key stakeholders, Strategic Project Committee (SPC) report, Project Execution Scoring (PES) input and justification.
• Guide the program to achieve outcomes that exceeds Prudential’s expectations and business objectives

Who we are looking for:

Competencies & Personal Traits

• Driven and self-initiated.
• Strong stakeholder management.
• Excellent interpersonal skills and reporting skills.
• Ability to work and flourish in a fast-paced and high-pressure environment.
• Ability to work both independently and in teams.
• Possess problem solving mindset.
• Not afraid to make decision when empowered.
• Comfortable to operate effectively even when things are not completely certain.

Working Experience

• At least 10-15 years of working experience in business program management and/or large-scale project management with proven track record.
• Has managed programs/projects separately with budget of at least SGD50mil.
• Has put together and managed master program schedule from individual project schedules developed by both internal and external parties.
• Experience in working in a diverse organisation across front to back business processes.
• PM consultancy working experience delivering major programs of work, particularly working with clients within the financial institution sector will also be considered.

Education

• Tertiary education

Professional Qualifications

• Project Management certification.
• Civil/MEP Engineering or other relevant construction-related qualification will be advantageous.
• High proficiency with MS Project and MS Office suite of products is essential.

Language

• Fluent written and spoken English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Scope :

- Driving Root Cause analysis in problem diagnosis from customer anomaly to ensure problem prevention and resolution implementation ensuring effectiveness

- Management of Change communication to customer for approval to implementation

- Develop, implement, and improve the department and product total quality system to assure product specification is met

- Facilitate and work with team members on quality improvement to the product by providing technical guidance in QE tools applications

- Perform quality system or process audit to assure quality systems are in place

- Support the viper manufacturing in ensuring product meets the established standards of quality including reliability, usability and performance required

- Establish & Implement manufacturing quality metrics and lead team on to achieve the goal and continuous improvement

- Meet Plant/Department cost & quality objectives

- Implement lessons learned across manufacturing and also new products development projects

- Perform special projects to support continuous improvement on an ongoing basis thru functional standardization and implement process improvement ideas in primary work area.

- To adhere to the Health & Safety regulations as set out by the EHS Department and any other Government regulations

Requirements:

- Degree in Electrical Engineering or equivalent

- 5 years’ of relevant working experience

- Good knowledge of FMEA, Control Plan

- Six Sigma Black Belt / Reliability Engineer experience preferred

- Relevant experience in a Semicon environment

- Able to start in a fast paced environment

• Well Established Company
• Basic $4500 - $6000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Company Transport or Allowance Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• Working very closely with sales and marketing team, acquire a deep understanding of the waste sources; identify the new opportunities for treatment and recovery and provide technical support to resale team on the commercialization of the recovery products
• Source, develop and apply new treatment methods/processes/technologies of industrial wastes and thus enable the company’s technical leadership and competitiveness
• Establish cost-effective treatment/recovery method for new incoming industrial waste through working closely with operation departments
• Establish and expand the process and analytical capabilities in the laboratory
• Develop and apply new technologies for waste treatment/management through collaboration with universities/research institutes
• Drive the continuous improvement of operation treatment through process optimization or with alternative treatment method
• Follow the existing system and documentation as per the procedures
• Ensure good housekeeping in the laboratory and be responsible for the safety and environmental compliance of the new processes

Requirements:

• Ph.D in Chemistry or Chemical Engineering with more than 2 years of experiences in the area of specialty chemical manufacturing/applications, oil & gas or water treatment industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Overview: -

• 5 Days (Monday to Friday), Office Hours
• East - Loyang
• Monthly Base Salary: $2700 - $3700 (Based on working experience)
• AWS (13th Month) + Variable Bonus

Your Responsibilities: -

• Maintain and update documents and records related to ISO 9001, ISO 14001, and ISO 13485 systems
• Establish and maintain proper documentation control and distribution
• Conduct internal and external audits
• Liaise with external auditors and certification bodies
• Generate monthly reports
• Review and update Quality Management System procedures
• Ensure system compliance
• Manage internal and external corrective action reports
• Plan and conduct periodic system audits
• Maintain and regularly review calibration and preventive maintenance for instruments and equipment
• Direct and head internal audit programs and recommend improvements for internal audit policies and procedures

Requirements: -

• Minimum 2 years of working experience in QMS and ISO 9001 audit, preferably in manufacturing industries
• Good knowledge of ISO 9001, ISO 14001, and ISO 13485 quality system
• Knowledge in preparing FMEA and Control Plans

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• MNC
• Basic $5000 - $5500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm

Job Responsibilities:

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)
• Diagrams and evaluates existing processes
• Organizes, leads and facilitates cross-functional project teams
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems
• Measures performance against process requirements. Aligns improvement to performance shortfalls
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality
• May deliver presentations and training courses including measurement, analysis, improvement and control
• Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses
• Collects and analyzes process, quality and/or financial data
• Initiates, develops and recommends business practices and procedures that focus on enhanced safety, increased productivity, reduced cost and improved decision-making
• Other duties as assigned

Requirements:

• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
• Min 5 years of experience in project/process management

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Profile Summary:

This is an opportunity to work for Prudential Singapore to defining, developing, and activating customer lifecycle and company-wide customer conservation strategy. We are on a journey to create meaningful customer lifecycle and retention programmes which will help us drive customer retention so that our customers will continue to stay protected. It will bring alive our purpose of “For Every Life, For Every Future”.

Job Description:

Customer Lifecycle Management

• Good understanding of how to leverage customer segment, life-stage, consumer behavioural, lifestyle, transactional, and demographic data to deliver relevant high impact demand generation programs through multiple communication channels with a vision of growing consumer loyalty and increasing their lifetime value to the business.
• Formulate and implement growth and milestone campaign strategies, execution leveraging marketing automation, asset deliverable management, as well as the testing of all SMS, emails, among other multi-channel communications. Leverage segmentation insights, personalization, and product recommendation, partnerships to drive campaign effectiveness.
• Drive continuous optimization of product recommendations, cross-selling and up-selling based on segmentation models and desired actions.
• Work with internal and third-party vendors to identify new opportunities to improve consumer communications and remarketing campaigns, where relevant.

Customer Conservation

• Be on the pulse of customer attrition trends to monitor and identify churn prevention opportunities across all segments. Conduct market research where necessary to garner further insights to drive relevant outcomes.
• Drive the strategic planning and deployment of customer conservation plans and initiatives. Work with Segment Leader, Actuarial, Product, Customer Management and Strategy teams to identify key priorities and co-develop actions and timelines.
• Implementation of firm-wide conservation programs to retain existing customers, policy downgrade management and customer win-back.
• Form and manage working groups as necessary to rally internal key stakeholders towards driving the same objective and collaborate with the necessary departments to journey map and drive the necessary process changes.
• Report planned versus actual performance and monitor the effectiveness of the conservation plans.

Project Management

• Develop and manage project (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications.
• Ensure proper messaging, timing, and execution of campaigns. Identify key stakeholders and work with them to negotiate process changes, ownership of processes, and manage project impact.
• Design and implement communication plans to ensure those affected by projects are informed and updated.
• Follow up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.
• Apply an experimentation mindset to marketing campaigns to drive, test, learn, and optimize. Continuously conduct A/B testing across all channels

Who we are looking for:

Working Experience, Competencies & Personal Traits

• At least 8 years of working experience
• Positive attitude
• Self-starter with proven track record of project managing and executing integrated marketing campaigns
• Background in driving targeted retention, upsell, and cross-sell marketing campaigns
• Robust skills in demand generation, marketing campaigns and communication design, marketing operations, and reporting.
• Experience working cross-functionally with other teams to drive cohesive engagement and project delivery
• Strong Analytical and quantitative skills and able to construct lifecycle reports and dashboards in Salesforce and other reporting tools
• Excellent verbal, written and presentation skills.
• Ability to manage multiple projects with intertwining deadlines while staying focused on the details
• Experience with marketing automation software (Salesforce Marketing Cloud preferred), A/B testing, experiment design, campaign analysis and attribution reporting
• Ability to work effectively both independently and as part of a team.
• Ability to adapt quickly in an ever-changing environment
• Competent with the use of Microsoft, Power Point, Word and Excel, including the use of Pivot tables, reporting, charts.
• Added advantage if candidate has past exposure or experience in financial, insurance or telecommunications industry.

Education

• Bachelors in Business Administration/ Marketing/ Mass Communications/ Arts and Social Sciences.

Language

• English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Responsibilities typically include:

• Manage corporate website and all social media platforms
• Develop, implement and manage social media trategy to increase online presence and improve sales & marketing efforts
• Lead digital marketing campaigns from the idea stage through to their execution and implementation
• Create consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement and promoting social media campaigns
• Monitor, measure and evaluate the success of every social media campaign
• Stay up to date with the latest social media best practices, emerging trends and technologies
• Manage and communicate with social media followers, including responding to queries in a timely manner
• Develop and manage social influencer programs
• Prepare monthly reports on social media marketing efforts (if required)
• Provide recommendations to adjust the social media marketing strategy for optimal results
• Oversee and manage all other digital marketing projects
• Perform other duties when needed

Skills & Qualifications

• · Only Singaporeans & Singapore Permanent Residents need to apply
• · Minimum 3 years’ experience in a digital marketing position
• · Well versed in Adobe Illustrator and WordPress are a must
• · Strong writing skills
• · Strong project management skills
• · UI/UX skills and understanding of customer experience will be added advantage
• · In-depth knowledge of various social media platforms, best practices and website analytics
• · Up-to-date on the latest trends and technologies in digital marketing
• · Highly creative with a keen eye for details and design
• · Outstanding communication and interpersonal skills

Responsibilities:

• Provide pre-sales supports such as product demonstrations and technical presentations
• Take lead in scientific/ experimental design discussions to analyze customers' needs and match them with our product offerings
• Responsible for post-sales activities such as applications, hardware and software hands-on training
• Collaborate closely with customers to address queries, troubleshoot issues, and provide training on product features, functions, and optimal usage
• Deliver on-site user application support to customers
• Conduct user meetings, workshops, seminars
• Preparation of technical documents and reports
• Manage demo lab and ensure good laboratory practices: demo instruments, facilities and chemical inventory
• Support sales team in accounts/ customers management and sales & marketing activities to achieve growth target as a team

Requirements:

• Minimum Master / PhD in Life Sciences, Biological Sciences, Biomedical Engineering, Microbiology, Biomedical Science, Biotechnology, Chemistry, Chemical Science, Chemical Engineering, Material Science or related disciplines
• At least 2-3 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management
• Team player with a great attitude
• Willing to learn and involve actively in pre-sales market survey and business development
• Sense and interpersonal skills of customer relationship
• Comfortable working in a dynamic, changing environment
• Demonstrate ability to handle work professionally, independently, and efficiently

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

Job Summary:
Analyzes supplier and/or customer data regarding ordering and/or delivery of parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer parts requirement inquiries, facilitates responses and resolves delivery problem. Maintains customer relationships. Develops an understanding of customer’s culture and business strategies.

Job Duties and Responsibilities:
• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in the ERP system and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in the ERP system to potentially resolve order issues.
• Revises and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors/expedites orders with high complexity and urgency.
• Resolves customer claims with functional department (Accounting, Quality Assurance, etc.), credit and rebill, RMA process, determine root cause, recommend and implement corrective actions.
• Maintains a healthy pipeline on part usage/demand on existing contract, program, etc., in collaboration with Customer, Sales and Planning, etc.

Required Skills and Experience:
• 2-4 years of related work experience
• Experience in Program Management and/or Customer Support
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment
• Ability effectively multi-task
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (i.e. Excel, Word, PowerPoint) applications
• Ability to enter large volume of orders in the system

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

about the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

If you are interested in the role, click on the 'apply' function now! Alternatively, you may contact Claudia at 68183141 or [email protected] for more information.

EA Licence No: 11C5502 | EAP Registration No: R2199597