The Nurse Manager is responsible for the smooth and effective operations of her department and to ensure that the department works in alignment with the goal set by the hospital. She is also responsible in ensuring that the department attains the high standard of nursing care and conforms to the quality systems and procedures of the hospital.

JOB SPECIFICATIONS

• Registered with Singapore Nursing Board
• Degree/Diploma in Nursing
• Post basic/Advance Diploma in Nursing
• Post graduation in Management/Leadership
• At least 10 years of clinical experience with 3 to 5 years in Managerial role (Performance Management, Manpower Rostering, Budgeting, Staff Grievances/Disciplinary Issues
• Candidate with proven experience in managing Multidisciplinary Department would be an advantage
• Able to commit 2 rotating shifts

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manage

[Order Number: 528632]

Responsibilities :

• Present menu, take orders, suggest, and recommend to the customer.
• Record guest history and guest lists
• In charge of the reservation system
• Updating beverages inventory
• To attend and respond to customer needs or requests promptly and professionally.
• Perform all related duties as the Head Chef assigns.
• Team player and independent.
• Puncture, high responsibility, and good working attitude.

Requirements :

• Prior relevant work experience in F&B serving establishment or service industry.
• Passionate in the hospitality and/or F&B industry
• Able to perform work on weekends and public holidays
• Cashier duties
• Prepare tables for operations and perform opening and closing duties.

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA Licence No.: 07C5771

Job Responsibilities:

Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.

• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

To perform Quality Control functions within the Material Receiving, Label Control, Distribution and Production areas in order to assure material and products are sampled and released in compliance with agreed specifications and timelines.

Responsibilities:

Quality Control functions within Material Receiving:

• Perform incoming goods sampling, inspection and approval.
• Ensure any customer specific requirements have been carried out by Logistics during booking-in and Quality Control during the approval process.
• Sample materials upon customer request.
• Carry out expiry and status changes of materials upon request.
• Travel abroad when required to aid the inspection, approval and sampling of materials for Almac Clinical Services.
• Ensure Sampling areas are cleaned and perform area clears after sampling has been completed.
• Ensure Almac Clinical Services adherence to cGMPs, SOPs and Customer instructions through performance of job function.
• Monitor storage area environmental conditions.

Quality Control functions within Label Control and Distribution:

• Inspect and approve Clinical Labels prior to issuance to packaging operations, distribution and direct dispatch from Almac Clinical Services. Record results electronically.
• Perform electronic inventory transactions to make labels available to Production.
• Advise Label Control and Distribution personnel on accept / reject criteria and on general issues.
• Approve Label Verification projects used to perform a fully automated inspection of labels.
• Approve randomisation files for use by the label verification system.
• Apply and remove electronic holds on distribution orders.
• Perform verification checks on documentation and clinical material prior to distribution from Almac Clinical Services.
• Approve Depot Shipment paperwork.

Quality Control functions within Production:

• Perform regular in-process quality checks on products, processes, room layout and safety to ensure compliance with GMP and Almac Clinical Services procedures Perform end of operation documentation checks and associated electronic transactions.
• Advise Production personnel on accept/reject criteria and on general issues.
• Review log books and perform facility inspections.
• Instruct Production personnel on cleaning methods and perform area clearance checks, this includes the corridors and changing areas.
• Perform sampling and Inspection operations as requested.
• Perform calibration checks on balances and scales used in the Almac Clinical Services facility.
• Accompany Almac approved contractor when performing Environmental Monitoring.
• Travel abroad when required to aid the inspection of labelling operation.
• Perform inspection on JTM related activities e.g. printed clinical labels, labelled clinical materials and review JTM batch documents.

In General:

• Perform Destruction duties as required.
• Assist in client audits.
• Instruct relevant personnel on cleaning methos in the event of spillage.
• Monitor environmental conditions in storage and production areas. Alert QC Supervisor / Manager immediately when there is an excursion of environmental condition.
• Assist with the allocation and prioritising of duties for Materials Receiving, QC Label Control & Distribution and Production personnel.
• Check documentation for completeness and accuracy. Identify any deviations from written procedures and inform relevant personnel.
• Assist and deputise for the Quality Control Supervisor.
• Contribute to the review and writing of quality procedures, including the development of new SOPs and revision of existing SOPs.
• Assist with training and development of QC Materials Receiving, QC Label Control & Distribution and Production personnel.
• Attend meetings when required.

Criteria:

• Diploma in sciences or life sciences discipline
• Knowledge of GMP
• Excellent verbal and written communication skills
• Ability to demonstrate a logical approach to problem solving
• Ability to use initiative and to prioritise tasks
• Ability to work to consistent high standard under pressure
• Be willing to train others when required
• Ability to demonstrate strong attention to detail

Manage the day to day operations of a beauty salon Including but not limited to, setting sales targets, manpower scheduling and customer satisfaction.

- Formulate strategies for increaing sales.

- Manage manpower and formulate work schedule to ensure seamless service for customers.

- Interact with customers for improvement in service standards.

Roles & Responsibilities

Roles & Responsibilities

Roles & Responsibilities

* Manage daily operations and customer service

* Responsible for assisting with the management of the operations and maintenance of facility& equipment.

* To coordinate with Director including processing customer's requirements

* At least 3 years experience in related industry.

* Physically fit, harworking and be a team player.

* Responsible

Company Description

Kim Yew Integrated is a leader in providing world-class integrated facilities management solutions. We believe in moving ‘Ahead Together’, leveraging our tailored services, exceptional customer experiences and FM technology to bring businesses and society ahead so we can all live better together.

We are looking for an experienced and highly motivated Business Development Manager to join our team and help drive our business growth.

Responsibilities

1. Identify new business opportunities, with familiarity on portals such as Gebiz, Sesami etc.
2. Develop Business Proposal, tender submission, attend site briefing, reporting of opportunities.
3. Collaborate with internal teams, including QS, engineering, marketing, and operations, to develop customized solutions and compelling business proposals for clients.
4. Prepare and deliver professional PowerPoint presentations and pitch materials, showcasing the company's capabilities and value proposition.
5. Manage and monitor the sales pipeline, ensuring timely follow-up and progress tracking on leads and opportunities.
6. Report to management on bid status

Requirements

1. Diploma / Bachelor's degree in Engineering, Marketing, Business, or a related field in Integrated Facilities Management.
2. A minimum of 2 years of proven Singapore experience in business development or sales within the integrated facilities management industry is preferred.
3. Excellent written and verbal communication skills, with the ability to create persuasive business proposals and presentations.
4. Strong interpersonal and relationship-building skills, with a customer-centric mindset and a passion for delivering exceptional service.
5. Demonstrated ability to identify new business opportunities and develop innovative solutions to meet client needs.
6. Proficient in Microsoft Office Suite, including PowerPoint, Word, and Excel.
7. A self-starter with strong problem-solving, decision-making, and time-management skills.
8. Willingness to travel as needed for client meetings, presentations, and industry events.

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

Description
Operations Manager are assumed to be skilled in managing diverse operations of 7 stalls in Food Court. They must build positive business relationship with the Outlet Supervisor, Chef and Team and be responsible for the overall success of the outlets by leading a team of outlet supervisor towards effective collaboration and attainment of goals aligned to the company strategic plans.

Duties and Responsibilities shall include but not limited to:

Management
• Provides production direction to Team Member in a clear, concise, and positive way and coaches others to lead operations
• Ensures Team Member delivers quality service and food in accordance with company’s guidelines
• Act as a point of contact between HQ Corporate office and assigned outlets.
• Provide information from HQ to Outlet Managers and Team through various ways of communication
• Coach and mentor, all level of Team Members in your assigned outlets
• Review all assigned outlets’ Daily Business Reports on a daily and weekly basis, and identify problems and suggest improvement measures

Outlet Operational Leadership
• Leads operations by directing efficient and accurate preparation of products for prompt customer delivery within the established speed of service guidelines
• Evaluate existing business procedures and recommend improvements
• Coordinate and arrange on-going maintenance with HQ Corporate office to ensure business continuity
• Review customers feedbacks and incident reports, and ensure actions are taken and execute AAR for improvement

Manpower
• Review outlets’ weekly schedule to ensure staffing levels based on business needs and coverage for Outlet Supervisor(s) during operating hours
• Manage manpower cost in your assigned outlets
• Resolve employees’ concerns and conflicts when required
• Manage and maintain team’s hiring and attrition rate

Preferred with cooking skills and with Class 3 Driving License (Travelling among multiple outlets easier) .

Duties & Responsibilities:

1. Lead and manage Corporate Quality and its Objectives at Regional and/or Global level.
2. Guide the Management and steer the Company based on Corporate/Company's vision and goals
3. Develop and recommend improvement to company’s system to align with latest industry requirement
4. Establish yearly audit and training schedule. Lead and Conduct audit and training sessions
5. Attend weekly and monthly department meetings, both at HQ and Site
6. Defend the Company and protect Company’s interests at all times
7. Establish effective communication channel within the Company in respect of QMS requirements
8. Be objective, fair and just when making decisions
9. Plan for succession training of new staff to ensure continuity of department in the event of transfer and or exigencies of work
10. Handle any other ad-hoc duties and tasks assigned

Requirements:

1. Bachelor’s Degree or Diploma in Business, Engineering, Building
2. Possess extensive knowledge of various International Standards in relation to Quality with minimum 10 years of relevant working experience
3. Possess excellent interpersonal, listening and communication skills
4. Good problem solving skills
5. Possess leadership abilities
6. Possess strategic thinking, analytical and negotiation skills

Job Descriptions

· Responsible for the full scope of farm operations from seeds to the packhouse

· Oversee the implementation of technology and digital solutions across operations

· Formulate business strategy with others in the executive team

· Set comprehensive goals for performance and growth

· Working closely and collaborating with the Sales Department to enhance customers' experience to ensure customer retention

· Be the technology advocate for improving farming operations and crop quality

· Oversee daily operations of the farm and the work of executives

· Identify and lead Farm improvement projects to increase productivity and yield.

Requirements

· Degree in Plant Science, Horticulture, Agronomy, or related field

· 10+ years of relevant work experience in a management position in agricultural

· Strong computer skills with experience with climate control software platforms

· Excellent verbal, written, and interpersonal skills

· Experience in building up new farms and managing the project is a bonus

Careers That Change Lives

This role will lead initial set up of Quality Systems for a new entity to meet local medical device regulations and China Good Manufacturing Practices.

A Day In The Life:

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
  
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Account Manager – Spurwing Communications

At Spurwing, we have created an environment that helps our people be better every day.

If you’re seeking a company that values curiosity, initiative and bold perspectives to shape the future of communication in the healthcare, nutrition and sustainability sectors then you will thrive in our environment.

We get excited by people who will seize the opportunity and freedom to shape the work they do and the place they work. We’ll give you the chance to make an impact in the industries addressing the world's most significant challenges.

We’re proud of what we have achieved in just a few years and excited for what the future holds.

The role you'll play:

We are looking for an Account Manager to help drive and deliver excellent communications strategies that inspire clients and engage their target audiences. You will oversee the day-to-day management of client accounts, managing upwards and downwards to ensure the consistent delivery of excellent work. You will play an important role in the agency, establishing trust with key clients, supporting senior management by taking ownership of client accounts and providing guidance to junior team members to help them grow and thrive.

About you:

• At least 5 years’ experience in communications, ideally from an agency
• Knowledge of what is going on in the global healthcare, food and/or nutrition sectors
• Experience in project management, effectively managing multiple workstreams simultaneously
• A strong track record in nurturing excellent client and media relations, with outstanding interpersonal skills
• A talented writer with a flair for storytelling
• An energising, can-do attitude with a thirst for learning and self-development
• High levels of initiative and drive, with a well-developed commercial acumen and professional work ethic
• A deep understanding of public relations and digital communication
• Experience and interest in new business pitch and proposal development
• A Degree or higher in Public Relations, Mass Communication, Media Studies, Journalism or any communications-related field is preferred but not essential.

Are you ready?

Send us your resume and tell us why you are right for this role.

Roles & Responsibilities

Roles & Responsibilities

Roles & Responsibilities

* Manage daily operations and customer service

* Responsible for assisting with the management of the operations and maintenance of facility& equipment.

* To coordinate with Director including processing customer's requirements

* At least 3 years experience in related industry.

* Physically fit, harworking and be a team player.

* Responsible

Company Description

Kim Yew Integrated is a leader in providing world-class integrated facilities management solutions. We believe in moving ‘Ahead Together’, leveraging our tailored services, exceptional customer experiences and FM technology to bring businesses and society ahead so we can all live better together.

We are looking for an experienced and highly motivated Business Development Manager to join our team and help drive our business growth.

Descriptions

• Development of new business and management of existing clients.
• Build & strengthen good relationships with the clients, prospective clients, and associations.
• Finding and creating new business prospects, as well as undertaking business development of Integrated Facilities Management company and relationships with potential customers/ service partners.
• Involve and assist in IFM tender business proposal, administration, and submission process.
• Developing and sustaining strong relationships with customers and stakeholders.
• Identifying and building rapport with the stakeholders to ensure good support.
• Compilation and interpretation of sales and other management reports.
• Any other tasks as assigned.

Requirements

• Diploma/Degree in Engineering, Facilities Management, Estate Management, Business Management, or any relevant related discipline from recognized educational institution.
• At least 2 years of Singapore relevant experiences in facilities management and business development portfolios.
• Able to work independently with minimal supervision.
• Candidate with facilities management operation experiences or equivalent will have an added advantage.
• Excellent team player Proactive and independent.
• Business Development experience with good networks and experience.
• Good Written and Communication skills.

JOB PURPOSE:

To achieve optimum sales revenue and profitability for a given focus Supplier line/Classes by driving overall sales, marketing and demand creation activities, contributing to the growth of the overall company’s sales revenue and market share. Working in conjunction with all relevant parties, the Regional Business Development Manager drives and implement strategies directed towards achieving set objectives, manages the Supplier’s expectations and enhance working relationship at all levels to gain support and partnership.

PRINCIPAL ACCOUNTABILITIES:

• Review significant business opportunities as dictated by corporate requirements.

• Work in conjunction with the Supplier, Sales, Product Marketing and Advanced Engineering Group to identify focus product offerings and develop strategies to bring products to market.

• Work on special projects directed towards maximizing sales, inventory levels and profitability.

• Administration of profitability and debit management.

• Develop in-depth pricing and resale knowledge of products.

• Identify and implement strategies against budgets.

• Develop and enhance Supplier relationships at all levels.

• Product life cycle management

JOB CONTENT:

• Manage the effective application of internal and external resources to insure that our resale commitments to our Supplier are met or exceeded.

• Undertake the development and communication of strategic plans.

• Prepare monthly or quarterly updates for senior management.

• Interface with North America and Europe to use whatever leverage is deemed necessary to drive the business and enhance Supplier relationships within Asia. Communication will be key in order to forge strong links upon which strategic and tactical plans can be executed.

• Additional projects or assignments may be included as determined by the management.

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

• Preferably a Bachelor of Electrical/Electronic Engineering.

EXPERIENCES

· Preferably with at least 5 years experience with particular emphasis on knowledge of Suppliers and Components Distribution business in the market place.

Duties & Responsibilities

1. The Assistant Manager shall play a key role in the conceptual development of the construction project and oversee the scheduling and coordination of sub-contractors across various trades
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage project within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues
8. Handle any other adhoc duties assigned from time to time

Requirements

1. 10 years relevant working experience within the Construction industry in Asia region
2. Should possess a minimum qualification of Degree in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines

Responsibilities

· Provides leadership, planning and overall management of the QHSSE department

· Promotion of a genuine safety culture across all business units

· Acts as DPA and CSO

· Ensures that policies and procedures are created in line with best international practices such as OVMSA, Marine Safety Forum, Intertanko etc.

· Ensure those QHSSE standards are applied to our vessels, our employees (ashore and seagoing) as well as subcontractors

· Ensures an effective system is in place for smooth operation and the safety of all onboard the vessels and ashore

· Responsible for the production of all reports related to non-conformances, accidents, incidents and near misses

· In charge of the Group’s internal and external QHSSE audits

· Ensures Corrective and Preventive Action Plans are generated

· Responsible for ensuring that safety systems on-board, such as safety committees, inspections/audits are in place

Requirements

· Minimum 15 years of related working experience in the management of safety within the maritime industry

· Knowledge of the various regulatory processes and systems in QHSE management such as the ISO standards and ISM code

· Effective communication skills in both written and spoken English

· Attention to detail

· Change management and conflict-resolution skills

· Lead auditor, Incident Investigation, DPA and CSO certification

· In order to manage the fleet efficiently with relevant experience, the Company set basic criteria for all shore personnel, especially the managers and superintendents of operations, technical, QHSSE and crewing departments.

· Proficiency in Microsoft Office applications

Clarence Khoh

R1552376

Daughters Of Tomorrow Limited

Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep-diving into the practical day-to-day constraints of these women, we offer hand-holding and individual coaching to help each woman reach regular and sustained employment.
Our beneficiaries are women aged 18-63 from low-income families (surviving on $200 to $500 per capita per month), mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment, women in our employment bridging program regain confidence in themselves and gain a social support network that helps them through their difficult times.

Community Partnerships Assistant Manager (Full Time)

Role Objective:

The Community Partnerships role manages and supports the organization in community outreach, to grow and deepen partnerships with FSCs, SSOs and any agencies with clients (similar to the demographic DOT serves) in order to extend our services to women who need them.

This role oversees all program planning, ensuring efficient and effective development (in collaboration with the whole operations team) and implementation for program delivery throughout the year. This role ensures the yearly Job Readiness programs are planned and develops or maintains a set of operating guidelines to capture each program’s delivery process that enables operational continuity, risk management and growth of the organization.

This role also works closely with the Program Development & Incubator team to plan and implement any changes or new programs to ensure that the organization addresses beneficiaries needs adequately and in alignment with organizational goals and performance outcomes. This role should exercise a great amount of autonomy and courage to pilot new methods/delivery or eliminate redundancies to improve efficiency and quality of programs with the purpose of achieving DOT’s mission.

Responsibilities

Community Partnerships:

● Grows and fosters network of community partners in a collaborative manner, learning and sharing with aims of developing the social service landscape

● Represents DOT at community engagement activities including networking, present and sharing of DOT programs and services and grow community partnerships to bring in more referrals and program support

● Work in partnership with Operation team to enhance outreach efforts

● Respond to and triage community partners’ queries in a timely manner

● Facilitate case management with community partners

● Provide bi-monthly reports, newsletters updates to community partners

Program Planning:

● Plans and oversees DOT programs to meet yearly KPIs

● Engage and liaise with new and existing partners to secure program venue and resources islandwide

● Ensure that program venues met program requirements and logistics

● Ensures healthy pipeline of referrals, effective programs including managing and projecting manpower resourcing, budgeting, physical resources etc

● Prepare program related reports and key milestones required by the organization and to external stakeholders

● Highlight new or changing operational needs or advocacy points that require manpower, resources, budgetary and strategic provisions

Management

● Strategise and lead program operations, pre-empting any challenges and provide mitigation plans to ensure annual targets are met

● Identify and engage new community partnerships or channels in alignment to organisational goals and objectives

● Support Programs and Operation Manager

● Contribute to reporting requirements, including for funders, board and/or Annual Report

Minimum Requirements

● At least 2 years relevant working experience in any SSAs or 5 years volunteering experience with local SSAs

● Degree in Social Work, Psychology, Sociology preferred

● Enhanced Microsoft Office skills including simple Excel functions (logic formulae, pivot table, vlookup, data management etc) is a must

● Strong English written and communication skills including business writing, report, email correspondences and anecdotal writing

● Good public speaking skills to represent and share about DOT’s work in closed or public events

● Possess financial acumen and able to come up with and maintain simple financial (mainly expenditure) statements for project management and funders

Preferred Competencies and Skills

● A keen interest in non-profit work, community building, working with low-income families and children

● Results driven to deliver desired outcomes and numbers

● Action oriented to meet deadlines and key deliverables, willing to do ground work in the community

● Effective communicator to manage various types of stakeholders including funder, government agencies, social service agencies, volunteers and community

● Excellent networker to build strong partnerships and collaboration with external stakeholders

● Self-motivated to work independently and remotely

● Team player to manage and support other team members

● Excellent in data management and accuracy

● Reliable and responsible for key deliverables

• To lead the end-to-end tender process for ocean freight forwarding services in the APAC region.
• Collaborate with sales and forwarding department to develop competitive tender strategies aligned with market situation, trends, and company business objectives for the Region.
• Review and conduct detailed analysis of tender requirements to identify and formulate strategies to win tender.
• Prepare tender documents, ensure the requirements are met and that crucial tender fields are completed with accuracy.
• Plan tender timeline and ensure prompt submission as per client’s deadlines.
• Prepare tender proposals to put emphasis on the company’s strengths and capabilities to create a positive impact on clients.
• Perform review on each tender process and outcome to identify areas for improvement to enter tenders with increased winning rates.
• Gather, monitor, and analyze market situation, conditions industry trends, and competitor’s pricing to strategically develop competitive pricing and planning for target trade lanes.
• Support sales team in their negotiation to secure contractual agreements with clients that are favorable to both parties.
• Work with procurement, sales, and operations teams to identify and create business opportunities.
• Work with AFH Management to develop tendering strategy that contributes to LD group’s tender winning ratio.
• To liaise with LD group companies’ stakeholders.
• To review, improve and standardize work processes and procedures to improve efficiency of the Headquarters meeting ISO standard,
• To review and delegate job task to ensure staff is working efficiently,
• To evaluate & appraise of subordinate’s work performance for management review,
• Analyze ocean freight market, customer trend and handling volume of LD group etc. to effectively update the region wide tender and pricing strategy and suggest it to the management.

Requirements

• At least 5 ~ 7 years work experience in tender operations and pricing functions in freight forwarding industry.
• Good working experience in pricing and tendering operations and strategies in ocean freight forwarding.
• Possess good connections with carriers especially in Singapore,
• Good ability to strategize and solve problems,
• Possess strong leadership and organizational skills,
• Excellent communication and people skills.
• Possess high awareness and interests about improvements, growth and adopting new business models & technologies.

• Perform detailed analyses of existing operations and processes, gathering applicable data and identifying areas for improvement
• Devise new approaches to improve efficiencies and cost-effectiveness while meeting quality objectives
• Work with management on budgeting, planning and reporting requirements
• Create financial forecasts for key operational initiatives
• Regularly communicate with operating teams and management to present ideas, new processes and analytic-based findings
• Provide assistance in setting staffing levels consistent with budget constraints and departmental needs
• Direct, manage, train and mentor operations department team members
• Work closely with key company teams and functional areas
• Assist in managing staff levels, supply requirements and equipment needs
• Develop and build relationships across organization to gain consensus and intra-organizational communication
• Establish organizational relationships and mutually beneficial alliances with potential company partners
• Build expertise in effectively using the latest analytical technology and tools

• Perform quality controls and monitor production KPIs
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Communicate all operating policies and/or issues at department meetings
• Work closely with management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.