As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support.

Job Description(s):

• Answers customer inquiries via phone, WhatsApp, email, and/or in-person
• Performs call and email follow up with customers.
• Generate sales leads with selling products and promoting services
• Identify and assess customers’ needs to achieve satisfaction
• Develops a rapport with customers
• Attends monthly staff meetings
• Makes recommendations to management to improve customer experience
• Assist with placement of orders, renewals, refunds, or claims
• Go the extra mile to engage or service existing customers

Job Requirement(s):

• Min. GCE O level, A level, Diploma holder in any field or other equivalent qualifications
• Entry candidate with the right skillsets and attitude are welcome to apply
• Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)
• Possess relevant experience in call center or customer service environment preferred
• Know how to genuinely have fun in an environment charged with people energy
• 5.5-days work week

Applications will be treated in the strictest confidence. Only shortlisted candidates will be notified.

Shangri-La Rasa Sentosa, Singapore

We are looking for a Senior Technical Officer (Electrical / Mechanical) to join our team!

As a Senior Technical Officer (Electrical / Mechanical), we rely on you to:

• Maintain electrical and mechanical plant & equipment of the hotel
• Assist in assigned work requests within the hotel
• Highlight technical issues that require attention
• Support Duty Engineer in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

The School of Computer Science and Engineering (SCSE) invites applications for the position of Research Associate.

Key Responsibilities:

• Develope lightweight continual learning methods to detect security attacks on DNN.
• Undertake original research and has opportunities to collaborate with industry and top researchers around the world.

Job Requirements:

• Possess a Masters degree in computer engineering, electronic engineering, AI, or related disciplines
• Good experience in continuous learning
• At least 1 year of experience in the relevant field
• Good interpersonal skills
• Excellent teamwork
• Good communication and writing in English

We regret that only shortlisted candidates will be notified.

Job Description

• Maintain security orders within the premise
• Ensure safety of all staffs, clients and visitors
• Implement access and safety control
• Attend to all emergencies such as medical & fire & intruder
• Liaising with necessary department such as Police & SCDF etc during case of emergency
• To issue security passes to Contractors’

Job Requirement

• Mandatory to have Possess Police Licensing & Regulatory Department (PLRD) licenceMinimum 1 year’ experience working as a security
• Physically fit as this position requires a good amount of walkabout in yard
• A team player
• Proficiency in English (written and spoken)
• Quick to react during emergency
• Other relevant security operations certificate would be an added advantage
• Location at Gul Road, Jurong

The Energy Research Institute @ NTU (ERI@N) invites applications for the position of Senior Research Fellow.

High power converter development using SiC based semiconductors with operation in the range of 50 kHz poses typical challenges to be met and overcome. Thermal design, control tuning and magnetics design with focus to increase power density with a tradeoff against cost and efficiency remain the primary goal of this project. The suitable candidate must be well versed in the above topics with an in-depth knowledge to design, develop and optimize solutions to the needs of the customer.

Key Responsibilities:

• Develop and implement power electronics control hardware for high power converters
• Integrate controller emulation in hardware design and ensure controller stability for various operating scenarios
• Develop high voltage test procedures with focus on control tuning and design methods and relevant equipment and test instrumentation to test 11 kV, 2 MVA power conversion

Job Requirements:

• Candidate must possess a doctorate in power electronics
• Design background in real-time applications of power electronics at systems level
• Industrial Experience in design and development of high voltage, high performance power converters
• Work experience of over 10 years is desired
• Skills in simulation and hardware design of high voltage and high-power converter design with relevance to country-based standards in terms of harmonics, voltage regulation would be considered a plus in the selection.

We regret that only shortlisted candidates will be notified.

Contract Sterilization Services Pte Ltd, wholly owned subsidiary of Serial System Ltd (a SGX mainboard listed Company), assembles and distributes medical devices. It offers a full range of standard and customised perfusion tubing packs. Marketed all over the Asia Pacific region, these products are the preferred choices of many leading hospitals.

We invite a suitably qualified candidate to fill the following position:

Purchasing Officer

Responsibilities:

· Purchasing & Sourcing Activities including research of the potential vendors

· Order tracking to ensure on time delivery

· Monitor Stock levels daily and place orders as needed

· Update and maintain Records of purchased products, delivery information and invoices

· Coordinate with warehouse staff to ensure proper storage

· Secondary activities – shipping (import & export)

· Perform other duties as assigned

Requirements:

· GCE ‘O” level or equivalent

· 1 - 2 years relevant working experience in purchasing & sourcing

· Knowledge of shipping documentation is an added advantage

· Able to work independently and liaise with Suppliers/Shipping/Logistics companies

· Knowledge of Microsoft Excel, Word & Power Point

· UBS System knowledge is an added advantage

· Negotiation skills

· Meticulous and possess good communication skills and a positive work attitude

· Preferably able to start work within short notice

Interested candidates are invited to submit their resumes and expected salary. (In keeping with PDPC’s guidelines, please do not include NRIC No in your resume. We reserve the right not to process any applications that do not adhere to these guidelines.)

We regret that only shortlisted candidates will be notified.

Company Address: 2 Tukang Innovation Grove, #08-05, MEDTECH HUB, Singapore 618305

We are open to hiring both full-time and part-time positions.

1. General office administration and support

• Maintain inventory movement for publications and merchandise materials
• Manage yearly publications consignment sales
• Dissemination of marketing materials as required
• Provide logistical support, for events or activities
• Handle incoming and outgoing mails and courier
• Maintain office stationery and pantry requirement
• Maintain contact database and update library records
• Maintains and update website, manage social media platforms
• Responsible for crafting EDM or marketing materials (content management)
  

1. Finance support

• Verification of procurement and payment requests
• Perform Goods receipt note (GRN)
• Prepare revenue and expenditure statements
• Prepare Manage receivables from funding source
  

Requirements:

• Diploma or Degree in Finance/Mass Comms/Administrative skills
• Proven project coordination and budget management skills.
• Preferred 2+ years of experience in similar role
• Good writing skills and savy in social media platforms
• Ability to work independently with minimal supervision in small team environment
• Proficient in Microsoft applications, such as Word, Advanced Excel and Powerpoint and SAP/ARIBA preferred.

ISCE2 is seeking a talented Research Engineer to be part of a dynamic, multi-disciplinary team to develop next generation green and sustainable technology for the biomanufacturing of fine and specialty chemicals. This position offers an opportunity to work bioprocess and bioengineering to develop

scalable technologies for applications in green chemicals biomanufacturing. The ideal candidate is passionate about engineering biology for science and sustainability, self-motivated, organised, detail-oriented, enjoy laboratory work, and has excellent communication and teamwork skills. The successful candidate may be responsible for but not limited to:

• Molecular biology with emphasis on molecular cloning and DNA assembly
• Perform protein expression in bacterial systems, including molecular cloning, fermentation in bioreactors/shake flasks, and protein separation and immunoassays
• Design, plan and execute experiments based on proposed project scope
• Analyze data, interpret results and troubleshoot
• Presentation at regular project meetings and summarize results in reports
• Presentation and review of relevant literature
• Assist in the preparation of scientific communications; publications, figures and posters
• Perform general lab housekeeping
• Other duties as assigned by the manager

Requirements:

• BSc or Masters degree with some laboratory experience, preferably in Microbiology, Biotechnology, Chemical Engineering or Biological Engineering.
• At least 5 years of experience
• Experience with bioreactors will be advantageous.
• Preferred hands-on experience with molecular cloning and bioanalytical techniques, such as PCR, SDS-PAGE, LC-MS, Western blot, ELISA or other immunoassays, etc.
• Team player who is self-motivated and enjoy applied research work in a multidisciplinary environment
• Adaptable to team-oriented goals and requirements
• Good problem-solving skills
• Rigorous data analysis and interpretation skills
• Meticulous, attention to details and organized
• Excellent oral/written communication, documentation and organization skills
• Ability to prioritize responsibilities and multi-task

ISCE2 offers a challenging and rewarding work environment with opportunities for career development. If you are passionate about science and sustainability, and want to make a difference in the world, we encourage you to apply.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Research Fellow position is currently available in the Nanyang Environment & Water Research Institute - Singapore Membrane Technology Center (NEWRI - SMTC).

Key Responsibilities:

• Conduct membrane related projects for desalination, water reuse, resource recovery and etc
• Mentor junior PhD students, master students, undergraduate students for their research projects

Job Requirements:

• PhD degree from a reputable university in chemical engineering, environmental engineering, mechanical engineering, chemistry and etc
• Excellent journal paper publication record
• Excellent proposal writing and report writing skill
• Oral presentation skill and multitasking skill
• Relevant research experience on membrane technology and separation technologies
• Relevant research experience and industrial experience in membrane process and system development, operation, and optimization will be preferred
• Relevant research experience in membrane and separation process modelling/simulation, machine learning, artificial intelligence (AI), big data, and/or digital twin development will be preferred
• Relevant research experience in the fabrication/synthesis of RO/NF/FO/PRO/ion exchange membranes/organic solvent membranes and/or organic chemical synthesis will be preferred
• Self-motivated and able to work on your own and in a team
• Good collaborative spirit
• Good interpersonal skills
• Good communication and writing in English
• Strong responsibility

We regret to inform that only shortlisted candidates will be notified.

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) invites applications for the position of Research Fellow. This is under Research Collaboration Agreement ‘Fermentation Technology’ funded by BUNGE and administrated by School of Chemistry, Chemical Engineering and Biotechnology (CCEB).

Key Responsibilities:

The Research Fellow will be responsible to develop solid state and submerged fermentation technology for flavoring development. In addition, you are expected to cover the following scope:

• Planning and execution of experiment
• Monitor research progress
• Manage lab environment including tracking purchases
• Communicate research activities with BUNGE
• Development on shared lab SOPs and workflows

Job Requirements:

• Hold a PhD in a relevant discipline such as Microbiology, Food Science And Technology.
• Particular interest is in candidates with experience in food fermentation technology.
• Experience in biotechnology and green processing technology would be advantageous.
• Direct experience working in a food lab
• Strong background in food related research
• Comfortable with a role that crosses academic, industry and regulatory thinking.

We regret that only shortlisted candidates will be notified.

ISCE2 is seeking a talented Research Engineer to be part of a dynamic, multi-disciplinary team to develop next generation green and sustainable technology for the biomanufacturing of fine and specialty chemicals. This position offers an opportunity to work bioprocess and bioengineering to develop

scalable technologies for applications in green chemicals biomanufacturing. The ideal candidate is passionate about engineering biology for science and sustainability, self-motivated, organised, detail-oriented, enjoy laboratory work, and has excellent communication and teamwork skills. The successful candidate may be responsible for but not limited to:

• Molecular biology with emphasis on molecular cloning and DNA assembly
• Perform protein expression in bacterial systems, including molecular cloning, fermentation in bioreactors/shake flasks, and protein separation and immunoassays
• Design, plan and execute experiments based on proposed project scope
• Analyze data, interpret results and troubleshoot
• Presentation at regular project meetings and summarize results in reports
• Presentation and review of relevant literature
• Assist in the preparation of scientific communications; publications, figures and posters
• Perform general lab housekeeping
• Other duties as assigned by the manager

Requirements:

• BSc or Masters degree with some laboratory experience, preferably in Microbiology, Biotechnology, Chemical Engineering or Biological Engineering.
• At least 3 years of experience
• Experience with bioreactors will be advantageous.
• Preferred hands-on experience with molecular cloning and bioanalytical techniques, such as PCR, SDS-PAGE, LC-MS, Western blot, ELISA or other immunoassays, etc.
• Team player who is self-motivated and enjoy applied research work in a multidisciplinary environment
• Adaptable to team-oriented goals and requirements
• Good problem-solving skills
• Rigorous data analysis and interpretation skills
• Meticulous, attention to details and organized
• Excellent oral/written communication, documentation and organization skills
• Ability to prioritize responsibilities and multi-task

ISCE2 offers a challenging and rewarding work environment with opportunities for career development. If you are passionate about science and sustainability, and want to make a difference in the world, we encourage you to apply.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Research Fellow / Senior Fellow (Social Cohesion Research)

The S. Rajaratnam School of International Studies (RSIS), a Graduate School of Nanyang Technological University (NTU), is a leading research-intensive and teaching institution in strategic and international affairs and policy-oriented think tank in the Asia-Pacific region.

RSIS invites applications for the position of Research Fellow / Senior Fellow in RSIS under the Social Cohesion Research team. The successful applicant is expected to lead and facilitate strategic events, seminars, workshops, and the International Conference on Cohesive Societies (ICCS). He/She will be required to critically evaluate and review the empirical and theoretical evidence related to the assigned project and present the report findings to stakeholders. He/she will be required to liaise with internal and external stakeholders, as well as with various government ministries and agencies. He/She is also responsible for the supervision and coaching of the team’s junior research staff and ensuring that the team’s deliverables are met in a timely manner.

The successful candidate should:

• Possess a PhD or relevant work experience in social sciences with a robust foundation in statistics, econometrics, or analytics;
• Have experience in both quantitative and qualitative research methodologies and analysis;
• Have relevant experience in project management and operational procedures;
• Have an interest on Singapore and the region, including but not limited to issues related to race and religion, inequality, social diversity, and geopolitical dynamics; and
• Possess excellence writing and research skills with an aptitude and interest for in-depth research in the relevant field.

All applicants should submit the following:

• A cover letter specifying how your qualifications match the job description;
• A detailed curriculum vitae;
• A statement of research interests;
• 2 published articles or writing samples; and
• 3 reference letters.

We regret that only shortlisted candidates will be notified.

For further information about RSIS, please visit our website: www.rsis.edu.sg.

To apply: https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Main-Campus-Singapore/Research-Fellow---Senior-Fellow--Social-Cohesion-Research---RSIS-_R00015930

Job Description / Responsibilities

1. Develop and build competencies in process and design engineering for ISCE2

2. As part of ISCE2 management team, contribute to building a mission and values driven organization

3. Lead and deliver Low-carbon Technology Translation Testbed (LCT3) as a national infrastructure for local and international partnerships

• Understand LCT3 objectives, operating philosophy and how LCT3 fits into the wider ecosystem to support Singapore's Net-Zero ambitions.
• Develop a clear scope that the LCT3 initiative can plan and mobilise against and work with agency stakeholders to set KPIs for the long term sustenance of the facility
• Plan and manage budget for LCT3
• Lead multi-disciplinary and multi-organization LCT3 team
• Understand complexities of the low-carbon technology ecosystem in Singapore and play lead role in stakeholder management amongst industry partners, IHLs and government agencies
• Engage, attract and bring in these stakeholders to participate in LCT3
• Work with agency and academic partners to set up the governance, and support the running of LCT3s governance processes
• Work with all program workstreams to regularly review short & long-term plans
• Participates as part of the ISCE2 leadership team to inform and influence the mapping of R&D activities to a translational outcome aligned with Singapore's national goals.
• Ensure regular reporting processes are in place and provide visibility of program status, issues and manage any significant business risks.
• Represent LCT3 at LCER Steering Committee level and relevant boards, including the LCER Technical Committee
• Thought leadership and advocacy in the development of low carbon technologies.
• Represent A*STAR in an advisory role to other agencies and offices (eg S&TPPO, NRF, NCCS)

4. Guide and support process and design engineering efforts in ISCE2 in other areas, e.g. synthetic biology

Requirement

• Doctorate in Chemical or Process Engineering
• Good knowledge of industry and latest technology trends in sustainability
• Over 15 years of proven programme leadership/industry leadership experience in delivering translational engineering projects in the energy/ chemical/pharmaceutical industry. Demonstrated ability to work with procurement and different engineering disciplines, and familiarity with FEL (front end loading) engineering from basic design, basic and detailed engineering, mechanical completion to commissioning are pre-requisites. Experience in commissioning of commercial world-scale plants would be an advantage
• Familiarity with Singapore public sector stakeholder management
• Experienced in working with global management and technical stakeholders
• Experienced in strategic operations and project management
• Exceptional strategic thinking, with the ability to envision long-term goals and develop practical plans to achieve them.
• Excellent communication and presentation skills, capable of influencing stakeholders at all levels within and outside the organization

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.