Description:

• Monitor progress of work against schedule and inform the Overall Site Project Coordinator /HDB when there is a delay or is behind schedule.
• Supervise all architectural works.
• Provide feedback to the Overall Site Project Coordinator /HDB any discrepancies / problems / irregularities observed that require Overall Site Project Coordinator/HDB’s attention.
• Provide feedback on defects and ensure that defects identified are satisfactorily rectified by Project contractor.
• Supervise water tightness tests and, witness and record the results of the water tests (If applicable). Site Project Coordinator.

Requirement :

• At least 3 years relevant working experience in the supervision of Architectural aspect of works;
• Accredited as Resident Technical Officers with The Institution of Engineers Singapore (IES);
• Proficient in using Microsoft word, Excel and PowerPoint;

Description:

• Ensure the respective Project contractor conducts conditions survey of all areas affected by the works, prior to commencement of works. The Site Supervisors shall ensure that the conditions survey photographs capture all existing M&E services in the affected areas. The Site Supervisors shall check the existing condition of the M&E services and highlight any issues which require attention to the Site Project Coordinator and HDB e.g., deviation between drawings and
• actual installation, site constraints etc.
• Work with the respective Project contractor to assess any potential service disruption due to the M&E works. The Site Supervisors shall ensure that the Overall Site Project Coordinator, Site Project Coordinators and HDB are informed of such potential disruptions in a timely manner, so that affected residents/ non-residential tenants/ agencies/ public can be notified in advance.
• Ensure that the respective Project contractor updates and submits the status of the shop drawing submission and approval records weekly. The Site Project Coordinators shall send reminder to respective Site Supervisors if there is any overdue submission pending their response.
• Monitor progress of work against schedule and inform HDB when there is delay or progress is behind schedule.
• Co-ordinate with services providers to lay cables / pipework in time to ease construction work (if applicable).
• When applicable, conduct visual inspection on:

- missing fittings and accessories

- alignment of PVC/ metal trunking/ conduit

- conduit routing, joints and connections

- other aesthetic workmanship problems

• Supervise sanitary, water, fire hose reel and gas installation and termination work, including water piping work.
• Inform the HDB on any discrepancies/ problems / irregularities.
• Provide feedback on defects and ensure that defects identified are satisfactorily rectified by the Project contractors.
• To maintain the consistency of the quality, the Site Project Coordinators shall work out the schedule together with the Project contractor on the list of items that require Works Demonstration and witness the demonstration conducted by Project contractor and their respective specialist as per contract requirement.
• Ensure the testing & commissioning procedure carried out correctly by the Project contractor and their Specialist.
• Record and endorse all in-process testing and commissioning has been carried out with signature and date.
• To file the duplicate copy of the signed document in the site filing system.

Requirement :

• At least 3 years relevant working experience in the supervision of M&E aspect of works;
• Accredited as Resident Technical Officers with The Institution of Engineers Singapore (IES);
• Proficient in using Microsoft word, Excel and PowerPoint;

This is a temporary hourly-rated position attached to a Community Club in the North East.

Duration: 1 year

Job Scope

-Provide administrative support to the Constituency Office (CO) and the grassroots organisations (GROs).

-Answer enquiries from members of the public and keeps abreast of all activities, courses and events available at the community club and other local matters.

-Assist in the smooth operation of the CO.

Requirements

-IT savvy

-Candidates awaiting further studes (e.g. in university) may apply

Working Hours/Days

Monday to Sunday: 4 weekdays and 1 weekend, either Saturday or Sunday (5 day work week)

AM shift: 9am to 6pm

PM shift: 1pm to 10pm

OFF Days: 1 weekday and either weekend

Hourly Pay $12.00

To Apply

WhatsApp resume: 8023-1992

Email resume: [email protected]

Responsibilities

• Responsible for all company‘s decisions on major operational matters and lead the implementation of the company's resolutions.
• Develop corporate strategies and objectives, create corporate culture and promote the overall image of the company.
• Implement the company's overall strategies, explore market opportunities and lead innovation.
• Preside over and promote key management processes and regulations, make decisions on major matters, and become the representative of the company in major business, foreign affairs or other important activities.
• Responsible for the company's workforce construction, select middle-and-senior level management staff and preside over company's strategic meetings.

Summary:

Successful candidate will carry out service, maintenance works & projects for security systems at clients’ premises, including but not limited to Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems

and CCTV systems.

Key Roles and Responsibilities:

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements:

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possessesits own vehicle

Roles and Responsibilities

• To perform all roles and responsibilities required of site supervisors under the Building Control Act
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary

Job Requirements

• Possess Diploma in Civil Engineering
• Registered Resident Technical Officer with IES / ACES
• Minimum 3 years experience as RTO in supervision of works similar in nature to major construction works in buildings, civil

Job Purpose

· You will be helping students make better and more informed decisions about their lives after school through the experiences they receive in the BeyondClassrooms programme and the guidance from the GESS Alumni Network.

· The alumni and external relations officer executes programming, membership and communications to increase the involvement and engagement of alumni, students and the general community.

· This role supports the school’s outreach and partnership efforts with international and Singaporean organisations and community.

· The role will assist in the administration and management of the school’s flagship BeyondClassrooms programme.

Key Accountabilities

Alumni Management

· Accurately maintain the alumni records.

· Ownership of the annual alumni plan.

· Be the first point of contact for membership enquiries and answer all queries in a responsive and professional manner.

· Actively engage with alumni membership.

· Produce and maintain collateral, communication, newsletters and portal pages.

· Proactively seek alumni success stories and newsworthy articles for publication.

· Seek alumni for talks, presentations, mentoring and workshops.

· Plan and manage alumni events.

· Engage stakeholders and partners for alumni portal job postings.

· Conduct campus tours for alumni and Friends of GESS.

· Track and analyse engagement metrics to assess the effectiveness of activities.

Partnership Management

· Assist the head of external relations with partner management and administrative tasks.

· Cultivate and maintain positive relationships with existing partners.

· Monitor partners and feedback on any potential problems or risks.

· Contribute to the development of promotional activities for partnership initiatives.

· Engage with internal and external stakeholders to identify opportunities for collaboration and partnership.

· Report on partner and BeyondClassroom activities.

· Assist with events.

Reporting and other coordination tasks

· Produce a monthly alumni report.

· Generate ad hoc reports for assigned alumni and partnership portfolios.

Other tasks/ad hoc projects

· Supervision of video and photography events related to alumni or other assigned projects.

· Ad hoc publications and research.

· Tasks as assigned by the line manager.

Technical and Soft Skills

· Excellent CRM and Microsoft Office skills

· Excellent project management and organisational skills

· Strong interpersonal and communication skills and the ability to work effectively with a wide range of stakeholders in a diverse and international community

· Professional demeanour and strong ethics

· Proficient in written and spoken English

Knowledge and Experience

· Bachelor's degree in business, marketing, communications, or a related field

· Proven experience in partnership development, relationship management, or a similar role

· Experience in managing diverse stakeholders

· Able to effectively write newsletters, publications or professional social media content

Roles and Responsibilities

• To perform all roles and responsibilities required of site supervisors under the Building Control Act
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary

Job Requirements

• Possess Diploma in Civil Engineering
• Registered Resident Technical Officer with IES / ACES
• Minimum 3 years experience as RTO in supervision of works similar in nature to major construction works in buildings, civil

• Advise and instruct on various safety-related topics (food & hygiene, use of cooking equipment, fire safety, WSH related matter etc.)
• Stop any unsafe acts or processes that seem dangerous or unhealthy.
• Conduct risk assessment and enforce preventative measures.
• Initiate and organize training of chefs and cooks/ Kitchen Helper.
• Inspect premises/Outlets and the work of personnel to identify issues or non-conformity (e.g. left Knife lying around, wet floor without anti slip mat).
• Oversee installations, maintenance & rectification work by concessionaire, in relation to fire safety, safe work area etc.)
• Review existing company safety measures policies update according to legislation together with M&E, Security, HR & Administration Department.
• Any other job-related duties assigned by the Company or your superior.

• Advise and instruct on various safety-related topics (food & hygiene, use of cooking equipment, fire safety, WSH related matter etc.)
• Stop any unsafe acts or processes that seem dangerous or unhealthy.
• Conduct risk assessment and enforce preventative measures.
• Initiate and organize training of promoter and cooks.
• Inspect premises and the work of personnel to identify issues or non-conformity (e.g. left cooking stove unattended).
• Oversee installations, maintenance & rectification work by concessionaire, in relation to fire safety, safe work area etc.)
• Review existing company safety measures policies update according to legislation together with M&E, Security, HR & Administration Department.
• Any other job-related duties assigned by the Company or your superior.

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Ovspring Developmental Clinic looking for Customer Service Officer :

- Full Time, Part Time is welcome too

- Dynamic personality & friendly mannerism

- Good phone etiquette

- Able to converse in English and Mandarin confidently

- Clinic Experience preferred

- Salary is based on experience

- Interested may email to [email protected].

Key responsibilities for the Corporate Officer will be, but are not limited to:

• Providing Corporate Services as Registered Agent for non-resident domestic entities

• Promote offshore jurisdiction to existing and potential clients

• Perform due diligence procedures

• Documents issuance

• Perform ad hoc duties

Minimum Qualifications:

• Minimum of 3 years of corporate governance experience or company secretarial practice

• Strong analytical skills with critical attention to detail

• Ability to maintain a professional demeanor, practicing strict confidentiality for all sensitive information

• Ability to perform multiple tasks simultaneously, at times working under pressure with competing priorities

• Fluent in English with excellent verbal and written skills

• Promotes and practices the highest standards of personal and professional conduct

• Self-motivated, well organized, detail-minded and flexible

My client is a global law firm with office around globe, they are hiring an Assistant Accountant for their Singapore office.



Reporting directly to the Finance Director, you will be assisting in cash receipting, payment processing, client accounting, billing, reporting and auditory.



Requirements:

• At least three year prior related accounting experience
• Degree or above in accounting related discipline
• Proficiency in standard MS Office applications (Outlook, Excel, Word, etc.)

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)



Shortlisted candidates will be notified.



www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Job Description & Requirements

Location: Orchard Area

Job Description:

• must have a passion in customer service
• able to work on shifts, weekends and Public Holiday
• must have a strong Personality and communication Skills
• Can speak English and Mandarin
• Report all guest feedback to the management for appropriate action if needed.
• Must have a Customer Service working Experience
• Must have a good relation with customer or client.
• willing to work 6 days per week (8hrs per day)
• Perform any other reasonable duties as required by the Management

For walkin applicant you may visit our Headquarters at

200 Jalan Sultan, #11-04 Textile Centre Singapore 199018

or You may also call 6396-7371 and 83218096.

Firm Overview
Cambridge Associates is a leading global investment firm. We work with non-profit institutions, pension plans, and private clients to build investment portfolios that help them meet their philanthropic goals, pensioners’ obligations, or personal endeavors. Our goal is to meet clients wherever they are in the investment process. We offer a variety of services to complement those needs, from acting as an outsourced investment office to providing access to our world-class digital research platform. Committed to independence since our founding more than 40 years ago, we are motivated only by what is best for our clients.

Our clients trust the experience, leadership, and integrity of our investment professionals. We have a global team of outstanding investment advisors and an extensive research platform to support them. With more than 1,400 employees in eleven locations around the globe, we are constantly looking to discover new ideas for our clients’ portfolios. This extensive network helps us to identify and access the best global investment opportunities all over the world.

Position Overview
The 6-months internship program will provide broad exposure to the investment managers and asset classes in which our clients are investing, including equities, bonds, real estate, venture capital, hedge funds, private equity, and many other types of investments. Separate, dedicated teams of research professionals study and evaluate fund managers in these asset classes. By working alongside some of these groups, intern will learn how institutions decide to invest in, evaluate and measure fund managers. The internship program typically begins in early July and concludes in end December.

Job Responsibilities

• Assist with completing in-depth due diligence on investment opportunities. Responsibilities include: preparation of pre-meeting analytical and background materials for manager meetings, attendance of manager meetings, quantitative analysis of fund returns and other tasks that will help in evaluating fund managers
• Write reports, of various formats, to help clients and colleagues in their investment decisions. This includes concise commentaries summarizing meetings with fund managers and in-depth due diligence reports
• Assist colleagues seeking current information on investment opportunities, including data and analysis, comparisons across fund managers, and the opinion of the research team
• Prepare exhibits for periodic Research meetings

Skills

• A demonstrated interest in investments and sustainability
• Strong analytical and quantitative skills
• Demonstrated command of written communication and strong English business writing skills. Business Mandarin knowledge would be a plus
• Familiarity with Microsoft Office suite and strong Excel skills. Knowledge of Bloomberg and Factset will be a plus
• Ability to prioritize multiple tasks/requests while ensuring integrity, accuracy, completeness, and timeliness of data
• Ability to work both independently and in a team under tight deadlines

Qualifications

• Penultimate/sophomore students (any major), with a record of high academic achievement
• Must be eligible to work in Singapore without sponsorship or restriction

All applications MUST include a resume and a cover letter for consideration.

Please apply directly at: https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=CAMBRIDGEASSOCIATES&cws=47&rid=10072

The firm is committed to the concept and practice of equal employment opportunity, and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Design and implement AI for software engineering solutions.
• Conduct evaluations and/or user studies to validate the effectiveness of the algorithms and tools.
• Write and publish research papers and present them to reputable academic conferences.
• Package the documents, implementation code, evaluation results of the project for release.
• Liaise with other team members of this project to realize the overall goal of the project.

• Minimum Bachelor Degree in Software Engineering/Computer Science/Computer Technology/Information Systems.
• Minimum 1 year of relevant research experience in AI for software engineering research.
• Excellent knowledge about software engineering research.
• Excellent knowledge about AI.
• Highly fluent in programming.
• Competent in designing and implementing algorithms and data structures.
• Excellent oral and written communication skills.
• Excellent analytical, technical and problem solving skills.
• Self-motivated individual who can work independently and also collaboratively with team members.
• Able to work under strict deadlines.

#LI-XL1

Responsibilities:

• Develop & improve market & liquidity risk policies and procedures
• Ensure the bank’s risk management policies are compliance with the statutory guidelines
• Prepare risk control & assessment reports for the management
• Prepare & monitor risk limits/exposure
• Assist in implementation of process and procedures to improve risk functions

Requirements:

• Degree holder with at least 3 years of risk management experience
• Working knowledge in Marke /Liquidity Risk
• Good understanding of MAS regulations related to bank’s risk management
• Proficient in MS Excel, PowerPoint and Word
• Good analytical skills
  

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Design and implement AI for software engineering solutions.
• Conduct evaluations and/or user studies to validate the effectiveness of the algorithms and tools.
• Write and publish research papers and present them to reputable academic conferences.
• Package the documents, implementation code, evaluation results of the project for release.
• Liaise with other team members of this project to realize the overall goal of the project.

• Minimum Bachelor Degree in Software Engineering/Computer Science/Computer Technology/Information Systems.
• Minimum 1 year of relevant research experience in AI for software engineering research.
• Excellent knowledge about software engineering research.
• Excellent knowledge about AI.
• Highly fluent in programming.
• Competent in designing and implementing algorithms and data structures.
• Excellent oral and written communication skills.
• Excellent analytical, technical and problem solving skills.
• Self-motivated individual who can work independently and also collaboratively with team members.
• Able to work under strict deadlines.

#LI-XL1

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Design and implement AI for software engineering solutions.
• Conduct evaluations and/or user studies to validate the effectiveness of the algorithms and tools.
• Write and publish research papers and present them to reputable academic conferences.
• Package the documents, implementation code, evaluation results of the project for release.
• Liaise with other team members of this project to realize the overall goal of the project.

• Minimum PhD Degree in Software Engineering/Computer Science/Computer Technology/Information Systems.
• Minimum 5 years of relevant research experience in AI for software engineering (including experience during PhD).
• Minimum 5 research papers, including 3 first-authored papers in top tier software engineering research conferences / journals.
• Excellent knowledge about software engineering research.
• Excellent knowledge about AI.
• Highly fluent in programming.
• Competent in designing and implementing algorithms and data structures.
• Excellent oral and written communication skills.
• Excellent analytical, technical and problem solving skills.
• Self-motivated individual who can work independently and also collaboratively with team members.
• Able to work under strict deadlines.

#LI-XL1

Responsibilities:

• Assist Superintending Officer in daily close supervision and coordination duties
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 8 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects
• Willing to work on night shifts as and when required
• Willing to travel to Sentosa
• Contract duration is for 9 to 12 months

About the Company:

The Bible mission began in Singapore in 1823, largely because of Sir Stamford Raffles and Dr Robert Morrison working with the British and Foreign Bible Society. On 4 July 1837, the Singapore Auxiliary Bible Society was formally established with the aim of serving the needs of the region.

Our mission is to make the Word of God known to all people by making it available through the work of translation & publishing, accessible through distribution & literacy programmes, and credible through engagement & advocacy.

Job Description:

International Bible Experiences Pte Ltd, a social enterprise of The Bible Society of Singapore, candidate will have a holistic training from frontline customer services to back-end operations of the company. Hands-on opportunities in areas of event management, e-commerce, marketing and communications.

Specific Responsibilities:

• Support daily operations. Eg. Process registrations and other administration work etc.
• Handle customer enquiries
• Plan and organise events and manage our volunteer-based project
• Assist in marketing and communication projects. Eg. Create collaterals, manage social media publicity etc.
• Assist in ecommerce projects. Eg. Tracking of sales and data analytics

Technical Skills and Competencies:

• Customer service skills - Managing customers and follow up.
• Computer skills - MS Office and other software and apps.
• Event management - Pre-planning to execution of event and post-event.
• Marketing and communications skills - Designing collaterals, website maintenance and social media publicity.
• Ecommerce skills - Setting up the ecommerce and managing the platform etc.

Education Qualifications: Polytechnic Diploma or equivalent

Public Affairs

Ipsos is the world leader in Social and Opinion Research. We provide public sector and NGO leaders, the media and the public with quality research and insight into rapidly evolving public opinion at home and around the world. We help organizations understand volatile, complex trends and political issues. We also help them to shape public opinion, not just to measure it. Our approach goes beyond delivering data. We analyze it, put it in context, and then let our clients know how they can best translate this understanding into efficient and effective policies, programs, communications strategies, and marketing initiatives.

ROLE & RESPONSIBILITIES

To be trusted with work with the Ipsos brand for the good of the business

To lead project teams in the design, set-up and management of leading-edge research and,

To carry out account management activities – managing existing client relationships, including seeking repeat business, and actively seeking major and new client opportunities and management.

• Responsible for the actions and activities of the team (with business area Director)
• Recruitment of junior staff
• Profit and loss+ responsibility for projects that one is managing and business area
• New business generation and existing client development plans (with business area Director)
• Problem resolution and ownership of results
• Directorscomplex projects and higher-value work, displaying well-developed research skills, knowledge and thought
• Generate meaningful insights from research data to add real value to the client
• Use advanced research techniques and apply them appropriately
• Demonstrate Company awareness through internal support, cross-selling and marketing and take a corporate view with new business opportunities and the relationships with existing clients (client-facing stream)
• Be an ambassador and guardian of the brand for Ipsos, displaying the appropriate knowledge and behaviors
• Significantly contribute to the strategic direction of the business area, implement agreed plans and actively support the Division and Company
• Make significant contribution to our work area(s) in terms of business generation/profit
• Challenge and mentor junior staff in research skills and their career development
• Recruit key skills and ensure operational efficiency of Department is maintained at all times.
• Conduct performance reviews and design staff development plans for the team (with business area Director). Carry out appropriate performance management activities
• Deliver required team financial performance (with business area Director)
• Keep abreast of current trends within market research and competitors, in order todevelop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
• Keenness to learn and proactive self-development and development of others.
• Maximize opportunities for client contact and take a lead role; measure to be set through review process (relationship building and seeking repeat and new business wins, ideally including a min of two targeted account face-to-face meetings/year)

Manage the team to:

• Handle a number ofdifferent projects at once, ensuring time, budget and profitability requirements are met
• Produce outputs and research that are of high quality and consistent with agreed outputs
• Produce proposals that meet and where possible exceed the brief requirements
• Ensure all questionnaire facilitate strong data collection capability
• Provide accurate analysis and interpretation of data
• Liaise professional and effectively with the Operation departments to ensure we deliver what we say we will.

Job Responsibilities

1. Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional manner

2. Ensures all booking details are accurately entered into the computer system

3. Responds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential manner

4. Files and maintains reservation correspondence in accordance to Hotel’s standards

5. Maintains confidentiality of all room rates and selling/sales strategies of the department

6. Familiarize with the latest update knowledge of the Hotel’s products and services especially in the area of reservations handling and processing

7. Performs any other duties and responsibilities as and when assigned by the Management

Education and Work Experience

1. GCE ‘O’ Level

2. Experience in customer contact center preferred

3. Familiar with Opera PMS System application preferred

4. Possesses good telephone etiquette and telemarketing sales techniques