COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Administrative Support: Support OIE team with administrative matters including finance, travel, procurement, and scheduling.
• Procurement: Handle procurement processes in line with the organisation's guidelines and processes. Ensure that all purchasing activities adhere to the company's policies and quality standards.
• Budget Management & Reporting: Oversee and manage OIE's budget, ensuring all financial activities are conducted in line with allocated funds. Monitor expenditure and provide timely and accurate financial reports to management for review. Prepare and present regular reports on budgetary performance, procurement efficiencies, and other administrative metrics.
• Travel Coordination: Organize travel itineraries, arrangements, and reimbursement. Liaise with travel agencies and service providers.
• Scheduling: Manage the scheduling and communication of OIE team meetings, appointments, business engagements, and events.
• Executive Assistant Duties: Provide administrative support to OIE Director, including calendar management, correspondence handling, and minute-taking.
• Associated Responsibilities: Providing any other administrative support to OIE team and, where needed, to Office of Partnerships & Engagement team.

• Diploma or Degree with minimum 3 years of relevant work experience.
• Education and/or experience in finance and business administration preferred.
• Demonstrated proficiency in budget management, procurement, and administrative support.
• Familiarity with office administration software such as MS Office, SAP, Prophix.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Good understanding of finance, procurement, travel, and claims processes.
• Good verbal and written communication skills.
• Detail-oriented with a high level of accuracy and efficiency.
• Ability to work independently and with a fast-paced and growing team.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

>Help managers complete daily tasks

>Understand each department daily processes and goals

>Provide administrative support

>Help managers in evaluating performance

>Keep track of business revenue

>Following all company regulations, and health and safety

codes.

>Observing and learning from experienced staff members.

Admin/Secretarial, Customer Service, Personal Care/ Beauty,

Sales / Retail

Other non-tertiary or general post-secondary qualifications / IB/ High School Diploma

Job Description

· Responsible for increasing the company’s sales business, achieving the profitability goals set by the company.

· To meet the sales KPI target set by the company.

· Responsible for increasing the company’s market share, successfully promoting brand awareness.

· Responsible for identifying potential business opportunities for the company, as well as growing the existing business accounts.

· Increase, Develop and Maintain new and existing customers base.

· Conduct customers’ visits to support sales and relationship building.

· Always negotiate with customer to secure sales.

· Assist in doing quotation whenever necessary.

· Monitor, follow up and update information on all quotes submitted to customers.

· Monitor and Update on the competitors movement and market development.

· Monitor customers’ payment matters and ensure all overdue payments are recovered.

· Teamwork within Sales Team.

· To provide weekly & monthly Sale’s Reports to Sales & Marketing Manager.

· All other ad-hoc duties as assigned.

Requirements

· Tertiary education with any engineering discipline.

· Excellent Customer relationship Management skills.

· A team player who possess strong planning and organisational skills.

· Proven track record in sales account management and achievement of sales targets.

· At least 2 years in Marine / Oil & Gas industries, Ship Owners and Shipmanagement will be highly advantageous.

· Responsible, meticulous and able to work under pressure.

We are located at 11A Tech Park Crescent Singapore 637842.

We are currently seeking an Executive Assistant to join our team. This is a key role to provide a wide range of administrative support to senior executives .

Responsibilities :

- Prepare and organize documents, reports, and presentations for executive meetings as and when needed

- Act as the point of contact between the executives and internal/external stakeholders

- Handle sensitive and confidential information with utmost discretion

- Coordinate work travel arrangements

- Assist in organising office gatherings

- Manage social media accounts and promotional brochures, including basic content creation and posting

- Perform other related duties as assigned

Requirements :

- Proven experience as an Executive Assistant or similar role

- Excellent organizational and time management skills

- Strong communication and interpersonal abilities

- Proficiency in MS Office, Microsoft Admin Console, and other relevant software

- Ability to multitask and prioritize tasks effectively

- High level of confidentiality and professionalism

- Very good English skills – written and spoken

- Good attitude and pleasant personality

Qualifications :

- Diploma or Bachelor's degree

- 3-5 years of experience in a similar role

1. Job Description

• Prepare ingredients for cooking according to the restaurant's standards
• Maintain a high standard of hygiene and health and safety
• Ensure all equipment failure and hazards are reported to the Executive Chef or another
  senior member of staff
• Ensure a strict control on food waste and reporting any waste in the correct procedure
• Ensure the highest standard of food production and presentation at all times as per
  standard of performance manual and recipes
• Ensure work surfaces, refrigeration, stores are cleaned and sanitised before end of shift
• Ensure a close professional working relationship with other members of staff at all times
• Ensure the kitchen is secure, clean and safe before going off shift
• Perform miscellaneous job-related duties as assigned

2. Job Requirements

• Able to work in a team environment
• Highly responsible and reliable
• Able to work well under pressure in a fast-paced environment

Overseeing sales, promotions and campaigns

Planning and directing the hiring and training of new Sales Representatives

Directing and coordinating all sales activities.

Preparing sales budgets and projections.

Tracking and analysing sales statistics based on key quantitative metrics

Handling and resolving customer complaints regarding a product or service

Advising representative on policies and Standard Operating Procedures (SOPs)

Requirement

• At least 2 years supervisory/managerial capacity
• Ability to work well with people of all levels within the organization
• High degree of professionalism and good business etiquette
• Detail -oriented
• Flexible
• Goal-oriented
• Proficient in Microsoft Office
• Communication Skills
• Negotiation Skills
• Presentation Skills
• Planning and Organizing Skills

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Generating leads and opportunities through existing connections, prospecting and events
• Establishing the Business needs of the customer and suggesting appropriate services/products
• Managing and maintaining the customer relationship
• Explaining technical and business information to customers in a way that is easily understandable
• Following up with customers and resolving any issues that may arise
• Keeping customers informed about new products/ services
• Compiling proposals and reports (on CRM, and other reports)
• Ensuring that sales targets are consistently met
• Reporting to management about sales made
• Updating records of customer communications and contact information

Requirements:

• Experience in Sales and IT industry
• Proven Experience and Network in one of the following sectors: Retail & FMCG; Manufacturing; Healthcare; FSI; Public; Other
• Fluent in both spoken and written English (Mandarin is good to have) \ Superb written and verbal communication skills
• Strong time-management and multitasking abilities
• Proficiency with office applications, and aptitude for learning new software and systems
• Ability to maintain confidentiality of company information
• A bachelor’s degree in IT, business, or a related field

Benefits: At SmartOSC, we offer the bests to your values

• Attractive salary package
• Working in One of the largest Ecommerce Agencies in South East Asia
• Annual company trip
• Built high-level, and valuable connections
• Performance review twice a year
• Social Insurance, Health Insurance, Annual Leave

The Job

- Identify & develop guided new business opportunities in payroll and HR services by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the business requirements regarding hiring needs

- Negotiate with the client regarding service terms and conditions

- Understand the experience of the clients and manage their expectations

- Build & maintain excellent clients' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Accounting & Administrative Assistant

This is a permanent position attached to a SME in the import and export business and with regional offices. Location: East.

Job Scope

-Maintain monthly full sets of accounts for overseas subsidiaries on real time basis and co-ordinate with banks.

-Update overseas internet sales including inventories and perform reconciliations timely and accurately.

-Update financial data in databases to ensure that information will be accurate and available immediately when needed.

-Assist with local warehouse team in upkeep of inventories on weekly basis.

-Assist with other accounting projects as assigned.

-Other ad-hoc duties as assigned.

Requirements

-Diploma or Degree in Accountancy

-5 years and above of related experience

-Able to work independently with minimum supervision

-Dependable, responsible and possess positive attitude

-Possess initative and able to organise and prioritise work

-With experience of using accounting software

-Able to work independently under tight deadlines

-Able to speak Hindi and English (to liaise with the India and Melbourne subsidiaries)

Working Hours

Monday to Friday 9am to 6pm 5 day week

Salary: $4,000 to $5,000 monthly

To Apply

WhatsApp resume: 8787-1690 or

Email resume: [email protected]

An audit assistant is a junior professional who supports the audit team in conducting financial audits for various clients in Singapore. They are responsible for performing audit tests, preparing working papers, and documenting audit findings. Some of the typical tasks of an audit assistant are:

• Assisting in planning and executing audit engagements in accordance with Singapore Standards on Auditing (SSA)
• Applying appropriate audit procedures and techniques to verify client financial information and internal controls
• Preparing audit schedules, working papers, and reports to document audit evidence and results
• Communicating with audit seniors and managers on audit issues and recommendations
• Keeping up to date with accounting and auditing standards, regulations, and industry developments

To become an audit assistant, one usually needs to have a diploma or degree in accountancy or a relevant professional qualification, such as ISCA, ICAEW, CPA Australia, or ACCA. Additionally, one should have some audit experience in Singapore, preferably in a reputable accounting firm. Audit assistants should also possess good analytical, communication, and teamwork skills, as well as a high level of professionalism and ethics

Job Description Summary

The incumbent will take on an active role in the overall management of the projects and serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

Key Job Accountabilities

• Overall management and co-ordination of the project
• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative
• Deemed as the Contractor’s agent in all dealings with the Customer, including difficult customer.
• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the system
• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the customer
• Highlight and resolve outstanding issues and problems
• Arrange for, co-ordinate and document project progress meetings and system change management meetings
• Prepare and submit progress reports
• Prepare and submit detailed development plans and schedules
• Manage changes within project constraints, e.g. scope, resource and schedule
• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule
• Set up procedures with the Customer to manage the deployment of tools and delivery of System and Services
• Take stock and track documentation, hardware and software supplied for the delivery of systems and services
• Involve in contract administration, monitoring of progress, technical personnel training, logistic support, documentation
• Lead and manage the Contractor’s Project Team, including the overseeing of all day-to-day project activities
• Manage project risks

Required Qualifications & Experience

• Degree in Computer Science, Computer Engineering or Information Technology
• Project Management certification (PMP), if any
• Minimum 4 years of software development experience and have gone through at least 2 cycles of SDLC
• Demonstrate leadership skills and have a strong team spirit with can-do attitude
• Possess strong leadership ability, good communication skills and excellent problem-solving skills in inter-organizational environment
• Familiar with the user requirements phase for IT projects
• Experience in projects with IBM MAXIMO or SharePoint will be advantageous.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Sales Coordinator

This is a permanent position attached to a SME in the import and export business and with regional offices. Location: East.

Job Scope

-Processing of Purchase Orders

-Preparation of Invoices

-Follow up and monitor customers’ complaints and overdue payment

-General clerical duties, including filing, a compilation of reports as and when required.

-Undertake any other duties that may be assigned by the Sales Team / Directors.

-Support and follow-up for sales activities.

-Follow up with suppliers on price negotiation, offers and/ or existing customer orders.

-Liaise with logistics team with matters pertaining to importation and exportation.

-Keep information accessible by sorting and filing documents.

– Accomplish the Company’s mission by completing related results as needed.

-Report meeting minutes and any issue which leads to unwelcome situations to the supervisor.

-Liaise with finance team on any sales and purchase related matters.

Requirements

-3 years and above of sales experience for B to B.

-Tertiary or higher level of education.

-Computer literacy in MS Microsoft Word, Excel, PowerPoint

-Documentation Skills – Basic knowledge about customs clearing and importing.

Working Hours

Monday to Friday 9am to 6pm 5 day week

Salary: $3,000 to $3,500 monthly

To Apply

WhatsApp resume: 8787-1690 or

Email resume: [email protected]

• Attend to patients enquiries.
• Scheduling and registering patients for appointments.
• Providing assistance to patients.
• Handle feedbacks and complaints.
• Other duties as assigned by superiors.

Job Requirements:

• Min. GCE 'N' / 'O' Levels and above
• Relevant experience will have an added advantage

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Retail Assistant Manager Responsibilities

· Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships.

· Ensure compliance with occupational health and safety regulations.

· Ensure comprehensive brand and product training throughout the distribution network.

· Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments.

· Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales

· Manage and support distribution channels in fulfilling sales objectives and achieving the best market coverage.

· Preparation of reports including monthly performance, quarterly and yearly business reviews

· Manage staff and assign duties, plan budgets and authorize expenditures, resolve customer complaints.

· Performs other job-related duties as assigned by Company

· Assisting the Manager with operational issues.

· Scheduling meetings and team building sessions as required.

· Promptly answering the questions of staff and other stakeholders.

· Providing excellent customer service and maintaining relationships with vendors.

· Preparing and filing forms and other documents.

· Assisting with recruitment and onboarding processes.

· Taking inventory and ordering office supplies as needed.

· Updating logs and order forms.

· Analyzing all operations and forwarding suggestions for improvement to the Manager.

· Provide prompt and helpful customer service

· Prepare shop opening and closing

· Monitor sales orders and supplier relations

· Compile salesreports

· Receiving and check orders when stocks goodsarrive

· Responsible for stacking displaying and replenish of goods

· Monitor products expiry dates and shelf lives of goods

General Requirements

• Strong communication skills

• Professional and polished

• Demonstrate flexibility and is adaptable to change

• General knowledge of Retail protocol, routines and procedures.

• Ability to read and comprehend plans and specifications

• Strong attention to detail, problem-solving skills and ability to meet deadlines

• Self-motivated and proactive. Is able to accomplish tasks without direct oversight

Requirements:

Minimum Bachelors degree required.

Minimum 2 or more years' field and retail experience.

Excellent computer literacy and knowledge of design and visualization software.

The ability to work with multiple discipline projects.

Excellent retail management and supervision skills.

Excellent organizational, time management, leadership, and decision-making skills.

Strong written and verbal communication skills.

Knowledge of applicable codes, policies, standards, and best practices.

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Contributing to the development of sales strategies.

Designing and implementing sales strategies for company products.

Working with the sales team to develop targeted sales strategies.

Answering client queries about product specifications and uses.

Maintaining client relations.

Tracking sales data to ensure sales quotas is met.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a sales executive.
• Knowledge of modern sales techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and sales strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

Responsibilities:

o Monitors the production of our new equipment.

o Verifies the maintenance cost of our equipment located worldwide.

o Monitors and updates inventory details, including periodic test certifications.

o Prepares monthly report on fleet maintenance costing.

o Any secondary duties as assigned by the manager.

Qualifications

Fresh poly graduates with Diploma in Maritime Studies/Logistics of shipping discipline.

Others:

Candidates with 1 to 2 years related experiences may be considered.

Salary will commensurate based on the experience and qualifications.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

· Perform order execution for stocks and listed securities (Stocks, CFD, ETFs, DLCs, Structured Warrants, Fixed Income) on global exchanges.

· Assist in other dealing functions (Trade reporting, Off Market, global markets, CFD trades).

· Servicing existing HNW and retail private clients on trading related enquiries.

· Be updated of developments in the global capital markets, company announcements, corporate actions.

· Pro-active engagement and build good rapport with key clients.

· Grow and manage the relationships with new and existing customers through superior customer service.

· Providing advisory on stocks and markets with technical analysis (Full training provided).

· Broadcasting of team’s equity trade ideas and content to clients.

· Credit risk management control of clients’ accounts with adjustment of trading limits.

· Working closely with counterparties and back-room operations on trading account related, post trade settlement and corporate action matters.

Job Requirements

· Diploma or degree in ANYdiscipline.

· Fresh graduates with NO working experience but hungry to learn about the stock market are encouraged to apply as training will be provided.

· Candidates without prior working experience will be considered if you have the passion and right positive attitude to learn and excel.

· Preferably with a pass in the CMFAS module(s) 1A, 5, 6 and 6A for MAS license.

· Strong interest or good knowledge in the stock market and investment products.

· Able to handle clients independently, excellent interpersonal skills and resourceful.

· A good team player who can work under pressure and be task oriented to see through tasks despite ongoing interruptions.

· Meticulous and good with numbers.

· Client centric, happy to serve and to provide excellent client relations.

· Proficient in Excel, Google sheet for clients account tracking.

· Able to communicate effectively with Mandarin speaking clients a plus point.

We are looking for a Full-Time Assistant.

Job requirements:

- Managing calendars and schedules

- Organising meetings and appointments

- Dealing with emails and phone calls

- Dealing with insurances and claims

- Patient counselling

The Reception cum Admin Assistant is responsible for providing administrative support, administering office stock, organising company records and more, to ensure that all administrative activities run smoothly on a daily and long-term basis. This role reports directly to the Senior Manager for Administration.

• Manages and places orders for office supplies (stationery, business cards etc.) for both the corporate office and hotel operations when necessary.
• Manages and places orders for all printed forms (eg, luggage tags, location cards, key card jackets etc) for hotel operations.
• Assists in the renewal of the required Properties Fire insurance & Public Liability Insurance, permits to operate lifts etc.
• Assists in liaising with vendors on office maintenance and repairs for lighting, telephony, IT services, furniture/fittings, office equipment, etc.
• Updates the corporate office on important notices such as the periodic fire evacuation drills, temporary electricity shutdown periods etc.
• Basic sourcing and cost comparison of vendors and goods & service providers.
• Distributes and dispatches correspondence (letters, invoices, packages etc).
• Assists in meeting room bookings as required.
• Manages reception counter.
• Any other adhoc duties required by the Senior Manager, Administration.

✅ 8.30am - 5.30pm

✅ UP $3300

✅ Pasir Panjang

Responsibilities:

• Build and maintain strong relationships with customers
• Handle sales from wholesalers and distributors in the frsh produce market
• Identify and target new business opportunities
• Upsell products and increase sales

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Sales

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Job Description

- Handle sales inquiries with quality leads provided

- Meet potential clients, and understand their requirements in detail

- Prepare sales quotations to home owner

- Present 3D perspective drawings to client, and pitch the complete design decision

- Place orders for materials and oversee the installation of the renovation works

- Oversee construction and coordinate with Contractors to implement the plans and specifications for the project

- Visit the site, to ensure that the client is satisfied before close file

Requirements

- Candidates with prior experience in Interior Designing and Sales are preferred.

- Candidates without experience are welcome to apply as training will be provided

- Passionate in Designing

- Positive attitude and takes pride in your work.

- Great work ethics

- Great Time management skills

- Strong aesthetic sensibilities and creativity

- Skilled with AutoCAD / Illustrator / Sketchup

Job Highlights

• Flexible Working Hours
• Basic Allowance
• High commission and Attractive incentives
• Lead and sales support

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Minimum “O” level and above.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Job Description:

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to maintain and increase the Hotel’s service consistently
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

Requirements:

• Minimum 3 years of relevant experience in hotel front office with a management role
• Bachelor's Degree or Diploma in Hospitality Management or equivalent
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Service-focused personality is essential
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example