An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Roles & Responsibilities

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Position Overview:

The Outdoor Sales Executive will be responsible for driving sales in the hardware sector by building strong customer relationships and identifying new sales opportunities. The role involves working closely with contractors, builders, and industrial clients to promote the company’s hardware products and meet sales targets. The ideal candidate is a motivated self-starter with excellent communication and negotiation skills, capable of working independently in the field.

Key Responsibilities:

1. Sales and Business Development:

· Actively seek out new sales opportunities by visiting potential customers in assigned regions.

· Develop and maintain strong relationships with existing customers to secure repeat business.

· Identify customer needs and recommend appropriate hardware products or solutions.

· Achieve monthly and quarterly sales targets and KPIs.

2. Customer Relationship Management:

· Conduct regular site visits to client locations, including construction sites, workshops, and other relevant environments.

· Provide after-sales support to clients to ensure satisfaction and foster long-term relationships.

· Handle customer complaints and feedback in a professional manner to maintain customer satisfaction.

3. Product Knowledge and Demonstrations:

· Stay updated on the full range of company hardware products and services, including tools, construction materials, machinery, and safety equipment.

· Conduct product demonstrations and presentations to prospective customers to highlight product features and benefits.

· Provide technical advice and support on product usage and maintenance.

4. Market Analysis and Reporting:

· Monitor market trends, competitor activities, and customer preferences to identify new opportunities for growth.

· Provide feedback to management regarding customer needs, product improvements, and market developments.

· Prepare sales reports and forecasts to track progress and identify areas for improvement.

5. Sales Administration:

· Maintain accurate records of sales visits, customer interactions, and sales progress.

· Assist with preparing quotations, proposals, and contracts for customers.

· Coordinate with internal departments, such as logistics and customer service, to ensure timely delivery of products.

Requirements:

· Nitec/Diploma/Degree in any field

· Some sales experience will be preferred

· Strong written and verbal communication skills to liaise with English & Mandarin speaking clients

· Comfort with multi-tasking independently in a deadline-driven environment

· Good time management skills

· Strong interpersonal and teamwork skills

· Strong desire to learn along with professional drive

· Excellent knowledge of Microsoft Office

· Passion for the b2b hardware industry and its best practices

· Car ownership will be a plus

Working Hours

Weekdays 8.30am – 5:30pm

Every Saturday 8.30am –12:30pm

After probation, alternate Saturday

• Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions.
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements.
• Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
• To receive and process all invoices, expense forms and requests for payment (AP & AR).
• Posts financial data to appropriate accounts in an automated accounting system, according to instructions.
• Review documents such as purchase orders or records in order to compute charges due.

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Our growing company is hiring for a sales supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.

Responsibilities for sales supervisor

Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs

Develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people

• Get ready – by taking notice and using your knowledge so that you are prepared for anything

• Show you care – by being thoughtful in the way you welcome and connect with guests

• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel sales and marketing plan and business plan, and financial plans.
• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
• Produce/Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
• Curate and develop special events and sales activities to potential clientele.
• Represent hotel in trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.

PEOPLE:

• Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.
• Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
• Work with other department managers to ensure proper staffing levels based on hotel occupancy.
• Recommend or initiate any HR related actions when required.
• Drive a great working environment for teams to thrive connect departments to create sense of one team
• Interact with outside contacts: guests, vendors, and business partners.
• Develop and maintain great working relationships with key partners and outside contacts to increase revenue

GUEST EXPERIENCE:

• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to elevate guest experience.
• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales and food & beverage sales.
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
• Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests.
• Lead marketing efforts to up sell guests on hotel services, offerings, and amenities.

RESPONSIBLE BUSINESS:

• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions
• Develop awareness and reputation of the hotel and the brand in the local community
• Connect with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel
• Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities
• Raise the awareness and reputation of your hotel and the brand locally occasionally acting as hotel representative for media related enquiries
• Identify improvements to marketing activities and overall hotel sales performance and work with other departments
• Perform adhoc duties unexpected moments when we have to pull together to get a task done

ACCOUNTABILITY

This is the top sales and marketing job in a full or limited-service hotel and may include meeting space and or catering facilities. May manage professional level and administrative sales team members.

QUALIFICATIONS AND REQUIREMENTS

Bachelor’s degree / higher education qualification / equivalent in marketing or related field, and two to four years’ experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience. Must speak fluent English. Other languages preferred.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive and meticulous Finance Executive to join the Regional Accounting Shared Services Team.

• Lead and handle the entire full set accounts;
• Generate and validate accuracy of invoices and supporting documents;
• Process payments and post invoices;
• Collaborate with other departments on other processes including general ledger, fixed assets and inventory management;
• Lead monthly analysis reporting for management;
• Support internal teams for financial audits and tax filing;
• Manage GST applications and matters;
• Review and renew SOPs;
• Be point-of-contact for queries.

Requirements

• Diploma or Degree in Accounting, Finance or any relevant field of study;
• At least 2 years of Accounts Payable experience or experience working with full set of accounts;
• Good experience with Microsoft Excel;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Position Overview:

We are seeking a highly skilled and experienced Senior HR Executive to lead our recruitment efforts, enhance employee engagement, and manage disciplinary issues within the organization. The ideal candidate will have a strong background in HR practices, exceptional interpersonal skills, and a strategic mindset to foster a positive workplace culture.

Key Responsibilities:

• Develop and implement effective recruitment strategies to attract top talent.
• Oversee the full recruitment cycle, including job postings, screening, interviewing, and onboarding processes.
• Collaborate with department heads to identify staffing needs and create job descriptions.
• Utilize various sourcing techniques, including social media, job boards, and networking.
• Design and implement initiatives to enhance employee engagement and satisfaction.
• Conduct regular employee surveys and analyze feedback to identify areas for improvement.
• Organize team-building activities, workshops, and training sessions to promote a positive work environment.
• Foster open communication channels between management and employees.
• Handle employee disciplinary matters in accordance with company policies and legal regulations.
• Conduct investigations and facilitate resolution of workplace conflicts and grievances.
• Provide guidance and support to managers in managing employee performance issues.
• Maintain accurate records of disciplinary actions and ensure compliance with HR policies.
• Stay updated on HR trends, employment laws, and best practices.
• Prepare and maintain HR metrics and reports to inform strategic decision-making.
• Collaborate with the HR team to develop and implement HR policies and procedures.
• Participate in HR projects and initiatives as needed.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or HR certification (e.g., SHRM-CP, PHR) is a plus.
• Minimum of 3 years of experience in HR, with a focus on recruitment, employee engagement, and employee relations, preferably in f&b industry
• Proven track record of successfully managing recruitment processes and employee engagement initiatives.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Excellent communication, negotiation, and conflict-resolution skills.
• Ability to build relationships and foster a collaborative work environment.
• Proficient in HRIS and applicant tracking systems; experience with data analysis is a plus.

• serve customers and handle any returns and refunds.
• unpack deliveries, stock shelves and arrange displays.
• rotate and replace stock.
• promote products to meet sales targets.
• keep the store clean and tidy.
• able to work with team

requirements:

• knowledge on cosmetic products
• able to work on weekends and holidays

only shorlisted candidates will be notified.

About Us

We are a Training Provider that goes beyond the books and traditional theories to discover your strengths, blind spots and needs, coach you on managing the sensitivity in every relationship, and recommend what works best – helping you achieve a high self-mastery level of self-awareness and personality integration. We also access your motivations, priorities and goals to ensure that you are in the right frame of mind to achieve your goals ethically.

An overview of our company:

• We work and play hard
• We are passionate about making an impact in other people's lives
• We have been through challenges in life and have overcome them
• We own up to our mistakes and strive to never repeat them
• We thrash things out instead of sweeping them under the carpet

HR & Admin Executive Position

We are looking for an HR & Admin Executive to support our HR and Admin functions. The candidate will be responsible for HR administration as well as assisting the Director with day-to-day activities. In this role, the candidate should combine a strong attention to detail with an ability to multi-task and work under pressure. The candidate should also be a reliable problem-solver with strong project management skills.

Other desirable traits:

• Curious and interested in people
• Thinking about improving your life during your free time
• Love trying new things
• Accountable and able to work well independently
• Always trying to improve themselves
• A team player

Job Descriptions

Human Resources

• Assist with recruitment activities, such as posting job ads, scheduling interviews, and conducting reference checks
• Manage employee records and assist with new hire onboarding
• Update employee information in the HR system
• Coordinate and organise employee training sessions and maintain training records
• Assist with development and implementation of HR policies and procedures
• Monitor and manage employee time off requests, sick leave, vacation, and personal day offs
• Assist with the preparation of HR-related reports and presentations
• Respond to employee inquiries regarding HR policies, benefits, and other HR-related matters
• Maintain compliance with local labour laws and regulations

Administration

• Work with Admin teammates on various training- and admin-related duties
• Provide on-site support during training
• Assist Admin & Office Manager in upkeep of office & training areas
• Maintain documents and files from day-to-day operations
• Ensure records are archived securely
• Work with various teams to ensure seamless front-back and back-end operations
• Assist with enquiries from general public
• Work on tasks that relate to external partners and parties
• Assist with other administrative tasks, as needed

Requirements

• Proven experience as an HR Executive, Admin Executive or similar role
• Experience in project management
• Knowledge of office procedures and billing
• Proficient in MS Office and Google Drive (experience in CRM will be an advantage)
• Excellent organisational and multitasking ability
• Outstanding communication skills
• Strong attention to detail

Highlights:

• Verified Leads Provided.
• Attractive Commission and Incentives Payout.
• Friendly and Positive Working Culture.
• Full Training will be provided by Management for candidates.
• Flexible work hours (after the candidates can handle the sales independently).
• Central location, easily accessible by Mrt and Bus station.
• Good operational & marketing support is provided.
• Matured/Experienced Candidates are welcome to apply!
• We have two cute cats in our showroom! You can play with them anytime!

Responsibilities:

• Acquire and manage renovation projects, leveraging qualified leads provided by the company.
• Provide expert advice on space planning and interior design, ensuring client needs and preferences are met.
• Prepare detailed and accurate quotations based on clients’ specific requirements and project scope.
• Oversee the entire renovation process, including project management, site supervision, and coordination of all renovation activities.
• Schedule and manage project timelines to ensure completion aligns with the client’s move-in date.
• Collaborate effectively with subcontractors, suppliers, and management team ensuring smooth project execution and resolving any on-site issues promptly.
• Regularly visit renovation sites to monitor progress and ensure quality control throughout the project duration.
• Respond to client inquiries professionally and promptly, whether by email or phone, ensuring high levels of customer satisfaction.

Requirements:

• Degree or diploma in Interior Design or related field.
• Proficiency in Photoshop & AutoCAD is preferred.
• Highly committed, driven, and self-motivated with a strong work ethic.
• Positive, vibrant personality with a creative mindset and keen attention to detail.
• Capable of overseeing projects from concept to execution, ensuring a seamless transition between phases.
• Meticulous, passionate, and an excellent communicator, with strong time management skills.
• Fluent in both English and Mandarin, enabling effective communication with Mandarin-speaking clients and contractors.

Position Overview:

The Outdoor Sales Executive will be responsible for driving sales in the hardware sector by building strong customer relationships and identifying new sales opportunities. The role involves working closely with contractors, builders, and industrial clients to promote the company’s hardware products and meet sales targets. The ideal candidate is a motivated self-starter with excellent communication and negotiation skills, capable of working independently in the field.

Key Responsibilities:

1. Sales and Business Development:

· Actively seek out new sales opportunities by visiting potential customers in assigned regions.

· Develop and maintain strong relationships with existing customers to secure repeat business.

· Identify customer needs and recommend appropriate hardware products or solutions.

· Achieve monthly and quarterly sales targets and KPIs.

2. Customer Relationship Management:

· Conduct regular site visits to client locations, including construction sites, workshops, and other relevant environments.

· Provide after-sales support to clients to ensure satisfaction and foster long-term relationships.

· Handle customer complaints and feedback in a professional manner to maintain customer satisfaction.

3. Product Knowledge and Demonstrations:

· Stay updated on the full range of company hardware products and services, including tools, construction materials, machinery, and safety equipment.

· Conduct product demonstrations and presentations to prospective customers to highlight product features and benefits.

· Provide technical advice and support on product usage and maintenance.

4. Market Analysis and Reporting:

· Monitor market trends, competitor activities, and customer preferences to identify new opportunities for growth.

· Provide feedback to management regarding customer needs, product improvements, and market developments.

· Prepare sales reports and forecasts to track progress and identify areas for improvement.

5. Sales Administration:

· Maintain accurate records of sales visits, customer interactions, and sales progress.

· Assist with preparing quotations, proposals, and contracts for customers.

· Coordinate with internal departments, such as logistics and customer service, to ensure timely delivery of products.

Requirements:

· Nitec/Diploma/Degree in any field

· Some sales experience will be preferred

· Strong written and verbal communication skills to liaise with English & Mandarin speaking clients

· Comfort with multi-tasking independently in a deadline-driven environment

· Good time management skills

· Strong interpersonal and teamwork skills

· Strong desire to learn along with professional drive

· Excellent knowledge of Microsoft Office

· Passion for the b2b hardware industry and its best practices

· Car ownership will be a plus

Working Hours

Weekdays 8.30am – 5:30pm

Every Saturday 8.30am –12:30pm

After probation, alternate Saturday

MAIN RESPONSIBILITIES

· Attend to all sales enquiries, prepare quotations to meet customers’ needs

· Follow up with customers to close the deals (client list will be provided)

· Promote in-house products to customers from the backend

· Process invoices and follow through till payments are received

· Coordinate and work closely with Logistics team to ensure on time delivery and ensure customer satisfaction

· Coordinate and work closely with External Corporate Sales team to understand customers’

needs and problems

· Monitor sales of companies and devise plans to improve sales of companies with slowing sales

· Highlight companies with unusual sales pattern to the External Corporate Sales team and the management

· Understand market demands and trends, work with HODs to expand scope

REQUIREMENTS

· Strong written and verbal communication skills to liaise with English & Mandarin speaking clients

· Comfort with multi-tasking independently in a deadline-driven environment

· High level of organization, attention to detail and time management skills

· Strong desire to learn along with professional drive

· Excellent knowledge of Microsoft Office

· Passion for the b2b hardware industry and its best practices

Working Hours

Weekdays 8.30am – 5:30pm

Every Saturday 8.30am – 12:30pm (Duty Rotation till 2pm)

After confirmation, alternate Saturday.

Job Description:

As a Sales Representative, your primary responsibility will be to promote and sell products or services to potential customers. You will be working in a diverse environment, often located in retail shops situated on the ground floor of Housing and Development Board (HDB) buildings. This role demands flexibility, as it may require you to work on weekends and public holidays, taking into account the convenience of potential customers during their free time.

Key Responsibilities:

1. Sales and Customer Service:Engage with customers in a courteous and professional manner.
Present and demonstrate products or services to potential customers.
Provide detailed information about product features, benefits, and pricing.
Address customer inquiries, concerns, and objections effectively.

2. Product Knowledge:Stay informed about the features and benefits of the products or services you are selling.
Keep up-to-date with product updates and changes.
Be able to answer questions and provide accurate information to customers.

3. Environment Management:Adapt to non-air-conditioned environments, as some retail spaces may not be climate-controlled.
Ensure that the retail space is well-organized and presentable.

4. Working on Weekends and Public Holidays:Be prepared to work on weekends and public holidays, as these are often the busiest times for retail sales.
Maintain a flexible schedule to accommodate these work hours.

5. Sales Targets:Meet or exceed sales targets and quotas set by the company.
Work proactively to achieve and surpass sales goals.

6. Documentation and Reporting:Maintain accurate records of sales transactions.
Prepare and submit daily or periodic sales reports to your supervisor.

7. Team Collaboration:Collaborate with colleagues and team members to create a positive working environment.
Assist with inventory management and restocking when necessary.

Qualifications and Skills:

· High school diploma or equivalent; some college or vocational training in sales or marketing is a plus.

· Previous sales or customer service experience is advantageous.

· Strong communication and interpersonal skills.

· Excellent customer service and negotiation abilities.

· Ability to work in a fast-paced and dynamic retail environment.

· Resilience to adapt to non-air-conditioned conditions and be willing to work on weekends and public holidays.

· Self-motivated, goal-oriented, and capable of meeting sales targets.

· Basic computer skills for maintaining sales records and reports.

This job description provides an overview of the typical responsibilities and requirements for a Sales Representative working in an environment often located on the ground floor of HDB buildings. Please note that specific duties and expectations may vary depending on the company and the products or services being sold.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

• Manages group room/F&B events enquiries and related functions, dealing from receipt

of request to contracting and payment.

• Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

• Manages site inspections, organizing visits, room allocation, inspection of rooms and

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

• To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities

• To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

• Develop sales plans to generate business from identified markets/accounts.

• Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

• Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

• Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

• Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

• Managing DayAway and other platforms if required.

• Perform any other duties assigned by owner according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

• Any other duties or responsibilities as assigned by Management.

• Managing DayAway, TagVenue and other platforms if required.

• Create partnerships with other platforms that may benefit the group for events.

• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue & Cost of each Event.

• For groups more than 10pax dining at the restaurants (both private & company

• groups), arrange a courtesy call to welcome the guest and inquire about their event

type, as well if they need anything else for us to ensure their experience is a

memorable one.

• Organize each Hotel Dropbox Folder to have all necessary materials for event sales

• -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier

Strategy for business continuity.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

Job Description & Requirements

1. Lead and drive sales and marketing efforts in Our Company

2. Identifying potential customers and projects, initiate customer visits

3. Prepare sales proposals, quotations and contracts (Labour Supply)

4. Follow up and engage in negotiations with customers while ensuring compliance to Company pricing policies.

Contract- 2 year (Full- Time)

Support the management of procurement activities for the sourcing of goods and administrative services for the organization.

Responsibilities

• Perform timely execution of procurement activities (sourcing, tendering, seeking purchasing approvals)

• Conduct sourcing and market study activities

• Conduct demand aggregation to identify and quantify requirements

• Draft procurement documents (ITQ, ITT, Submission Report, etc) for review

• Prepare recommendations based on pricing and quality factors for evaluation committee approval

• Ensure all documentation and approvals are filed for record purposes • Update trackers on contract utilisation

• Ensure the whole procurement process from demand aggregation to contract award is completed within timelines

• Issue Purchase Orders to suppliers and follow through on outstanding issues

• Request Statement of Accounts from vendors to track contract utilisation

• Ensure completeness in financial documents for payment processing

• Prepare draft of annual budgets and mid-year budget revisions for management approval

• Understand and Adhere to SOPs, Financial and Procurement guidelines

• Identify and recommend the creation of new SOPs or revision of the existing SOPs in the administration department

• Provide administrative support such as:

• Support the on and off-boarding of new joiners & leavers
• Issue/receive loan items for events & office use
• Manage office supplies stock and Issue to user division when required 
• Manage assets & inventories

• Participate in Divisional and SINDA-wide events when required

• Any other duties as assigned by RO/ HOD

Requirements

• Degree / Diploma in any discipline

• Good command of written and spoken English

• Ability to draft official documents using formal language

• Proficient in Microsoft Office, particularly Excel, PowerPoint and Word

• Knowledge in Power Bi would be an added advantage

• Positive mindset: willingness to learn and contribute

• Must be a good team player and able to establish good relationship with peers

• Good communication and interpersonal skills

• Good time management skills and able to work in a fast-paced environment

• Able to plan, prioritize and multi-task well and generate outcomes

• Able to work independently with minimal supervision

• Meticulous, good decision and problem-solving skills

Our Welfare

We aim to take care of your well-being.

We provide:

• Career development opportunities

• Flexible working hours

• AWS/ Bonuses

• Health insurance

• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information. Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

• Provide service sales and issuing invoice to customer
• Follow up with customer in regards to service sales confirmation.
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Provide customer feedback to the Sale's Manager.
• Stay up-to-date with new products/services.

• Provide service sales and issuing invoice to customer
• Follow up with customer in regards to service sales confirmation.
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Provide customer feedback to the Sale's Manager.
• Stay up-to-date with new products/services.

Job Description:

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Minimum 10years of experience in a Managing role.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Benefits:

• Health insurance and other benefits.
• Opportunities for professional growth and development.
• A positive and inclusive work environment
• Competitive salary and performance-based bonuses.

Opportunities for professional growth and development.

A positive and inclusive work environment.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description:

• Tactical sourcing for food and non-food categories related items
• Ongoing assessment, strategic sourcing and supplier relationship management
• Drive alignment within all the units, update procurement processes and comply with procurement best practices
• Identify opportunities for long term relationships/partnerships
• Cost Control

Job Requirements:

• Minimum ‘O’ Level and above with at least 1 years of working experience in purchasing in the Hospitality industry
• Good communications & negotiation skills
• Good analysing and coordination skills
• Proficient in Microsoft applications
• Positive attitude and able to work independently and as well as in team
• Altminds/orderEZ system knowledge preferred