Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• To assist and coordinate the sales activities for products sold at the retail centre.
• To communicate with target audiences and manage customer relationships.
• To maintain and update customer databases.
• To monitor competitor activity.
• To support the marketing manager and other colleagues.
• Comply with all Company Policies and legal requirements with special references to Health and Safety.

[Contract Position]

This is a contract position, convertible to a permanent role subject to the performance and divisional requirements.

About Us:
SINDA is committed to providing high-quality education and learning resources to our students. We are seeking a dedicated and detail-oriented operational support coordinator to join our dynamic team. This role is crucial in ensuring the effective acquisition and delivery of teaching and learning resource materials, while maintaining adherence to governance protocols.

To know more about our Education Programme, click the following link:

https://www.sinda.org.sg/services/education/

Key Responsibilities:

1. The incumbent will support the management of operational and administrative functions related to procuring and delivering educational resource materials.
2. Responsible for database management and ability to analyze data for management to make informed decisions.
3. Able to work effectively under pressure, managing deadlines and adapting to evolving project requirements.

Inventory Management:

• Manage the inventory and supply of educational learning resources, including curriculum textbooks and e-learning applications/licenses.
• Coordinate distribution of resource materials to students and tutors at our learning centres.
• Ensure accurate resource tracking and management are aligned with timelines.
• Assist with the logistics of packing, shifting, collecting, and handing over deliveries to vendors (physical labour involved).

Procurement and Financial Management:

• Procure educational resources by adhering to Standard Operating Procedures (SOPs) and complying with Financial and Procurement guidelines.
• Demonstrate competence in procurement and supplier management.

Data Management:

• Perform accurate data entry in the Education Management System, regularly updating student and educational resource inventory data.
• Utilize Excel functions, pivot tables, and data visualization tools such as Power BI for data management and analysis.
• Interpret data effectively to provide insights that support informed decision-making processes.

Qualifications:

• Bachelor’s degree in Business Administration, Data Science, Project Management, or a related field
• Proven experience in project management and data analysis.
• Proficiency in Microsoft Excel and Power BI.
• Strong analytical skills with the ability to derive actionable insights from data.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

How to Apply:

If you are passionate about supporting education and possess the skills we are looking for, we would like to hear from you!

Please submit your resume and a cover letter outlining your relevant experience, current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

• Oversee day-to-day operations of the restaurant.
• Manage the catering excellent service.
• Plan effective shifts for adequate staffing.
• Handle customer feedback and resolve issues professionally.
• Implement and maintain health and safety protocols.
• Monitor inventory levels and manage supply chain logistics.
• Suggest and execute marketing strategies to attract customers.
• Coordinate promotional activities and special events.
• Maintain records of sales, inventory, reports etc.
• Any other duties as assigned by your superior.

Selected candidate will provide marketing support for Food and Beverages Operations.

You are responsible for:

1. Maintaining digital presence of the company

2. Helping reach target audiences with the right strategy

3. Planning content calendar.

4. Creating and designing in-house marketing material and social media visuals

5. Maintaining customer data

6. Planning and organizing social media campaigns

7. Producing short videos for social media posting

8. Mass mailing marketing campaigns and promotions in the various platforms

9. General administration and accounting

We are expecting you to have:

1. Diploma or Degree in Design Marketing, Business Communication or relevant experience

2. Creative

3. Proficient in MS Office, Adobe Creative, Canva , Illustrator Premium Pro

4. Familiar with Facebook, Mail chimp, Tik Tok and Google products

5.Pleasant personality and a Team Player.

Job Overview:

This role is for a highly skilled and detail-oriented IT professional to oversee and support our IT infrastructure across multiple outlets in Singapore. The candidate will be responsible for managing and maintaining our organization's hardware, software, network systems, and IT assets, ensuring smooth day-to-day operations. This role requires a broad knowledge of various IT systems, strong troubleshooting abilities, cybersecurity and data protection fundamentals, and effective vendor management skills.

Key Responsibilities:

• Administer Windows and Ubuntu servers, ensuring they run efficiently and securely.
• Manage VMware Host Clients for virtualized server environments.
• Administer Microsoft Office365 and Azure environments, handling user management, configurations, and online administration.
• Oversee the management and maintenance of Windows Active Directory, including user account setups, security groups, and policy enforcement.
• Maintain, configure, and troubleshoot firewalls and VPN solutions.
• Administer Access Points, network switches, and Cloud Key for seamless connectivity.
• Set up and maintain laptops and accounts for new users using Active Directory.
• Install, support, and troubleshoot software and hardware, including peripheral devices such as printers, scanners, and modems.
• Manage cloud services such as Amazon AWS and Cloudflare for security and cloud configuration.
• Administer Network Shared Drives, ensuring file access and security.
• Maintain data backups and ensure data recovery systems are operational.
• Support Microsoft SharePoint environments and ensure team collaboration tools are optimized.
• Oversee the setup and online access of CCTV systems for remote monitoring.
• Manage products for door access control and ensure the security systems are fully operational.
• Setup, monitor, and maintain PABX telephone systems for seamless communication.
• Develop and maintain an inventory of IT assets, including desktops, laptops, monitors, hard drives, modems, printers, and other peripherals.
• Manage spare parts inventory, coordinate deliveries, and process RMA exchanges for warranty parts with vendors.
• Conduct preventive maintenance, including inspection and data cleansing of server rooms, workstations, printers, and peripheral devices.
• Engage with IT vendors to communicate company requirements and coordinate the procurement of hardware and software.
• Assist in purchasing, installing, configuring, and maintaining IT hardware and software, while keeping IT asset and license information up to date.
• Provide IT support across various center locations in Singapore, including troubleshooting laptops, printers, access points, walkie-talkies, CCTV systems, and more.
• Organize and conduct training sessions and awareness workshops for end-users.
• Support the setup of new locations, including configuring Access Points, CCTV, door access systems, and telephone systems.
• Maintain electrical UPS power systems in data centers and support server room operations.
• Assist in the creation, maintenance, and management of websites, including WordPress management and updates.

Requirements:

• Min Degree in IT
• Min 1 to 2 years experience in similar capacitu
• Administrator-level knowledge in Windows and Ubuntu server environments.
• Expertise in VMware, Microsoft Office365, and Azure.
• Knowledge of data backup solutions and collaboration platforms (Microsoft SharePoint).
• Previous experience in a multi-site IT support role, especially across various locations in Singapore.
• Strong knowledge of networking, including access points, firewalls, VPN, and switches.
• Experience with CCTV systems, door access products, PABX telephone systems, and NAS.
• Proficiency with cloud services such as AWS and Cloudflare.
• Experience in managing IT assets and inventories, including RMA processing.
• Ability to troubleshoot and support various hardware and software issues.
• Strong vendor management and procurement experience.
• Experience setting up and maintaining data centers or server rooms, including electrical systems (UPS).

Selected candidate will provide marketing support for Food and Beverages Operations.

You are responsible for:

1. Maintaining digital presence of the company

2. Helping reach target audiences with the right strategy

3. Planning content calendar.

4. Creating and designing in-house marketing material and social media visuals

5. Maintaining customer data

6. Planning and organizing social media campaigns

7. Producing short videos for social media posting

8. Mass mailing marketing campaigns and promotions in the various platforms

9. General administration and accounting

We are expecting you to have:

1. Diploma or Degree in Design Marketing, Business Communication or relevant experience

2. Creative

3. Proficient in MS Office, Adobe Creative, Illustrator Premium Pro

4. Familiar with Facebook, Mail chimp, Tik Tok and Google products

5.Pleasant personality and a Team Player.

As the Cluster Design & Social Media Executive for Holiday Inn Singapore Little India & Holiday Inn

Express Singapore Clarke Quay, you are responsible for creating impact with a creative social-first

approach, and facilitating relationships with guests through community management. With an eye

for design, you will be developing and executing the brand’s visual identity for online and offline

marketing to drive a consistent brand experience and cultivate brand loyalty.

DUTIES AND RESPONSIBILITIES

Social Media

• Ideate, develop and manage the hotel and signature restaurant's monthly social media content with eye-catching visual assets in accordance with approved social content strategy.
• Stay up to date with the latest social media trends and emerging platforms, and identify innovative ways to trendjack and leverage on the trends to promote the hotels’ services.
• Liaise with internal and external stakeholders to support the successful execution and production of content.
• Acquire, manage and nurture partnerships, media and KOLs to drive awareness and engagement through user-generated content and conversion (online and offline) among key source markets.
• Strategise and implement social media advertising campaigns to drive high quality traffic and conversions, and regularly monitor performance to ensure optimisation of all campaigns.
• Measure and report performance of all social media platforms, and assess against KPIs.

Design & Creative

• Creative production of online (e.g. social media, EDM) and offline content (e.g. POSMs, guestfacing collaterals) marketing to deliver a compelling brand story, including but not limited to conceptualization, design development, photography & videography production and copywriting.
• Custodian of brand standards across two distinctive brand identity, ensuring marketing collaterals are reflective of standards while conducting frequent audits and content hygiene maintenance.

Others

• Contribute to ongoing guest service excellence and community engagement efforts by responding to enquiries on social media and guests’ reviews on brand and online travel agencies’ websites in a timely, personalised and professional manner.
• Strengthen customer relationships through social and earned media, monitoring both hotel, R&Bs and competitors’ presence on social media for performance enhancement.
• Work closely with the greater Marketing team on marketing activities and utilizes best practices to provide a consistent brand experience and cultivate brand loyalty.
• Ensure timely and accurate tracking of marketing expenses.

ACCOUNTABILITY

Reports to the Cluster Marketing Manager. Interacts with guests and individuals outside the hotels

including, but not limited to, current and potential clients, owning company representatives,

agencies, suppliers, competitors and other members of the local community.

QUALIFICATIONS AND REQUIREMENTS

Preferred 1 – 2 years of experience of marketing experience in handling graphic designing and

social media role. Bachelor’s degree in marketing is preferred. Graduate degree in a related field is

desirable.

• Familiar with social media landscape and digital marketing channels/tools.
• Demonstrated experience in art directing, collaterals conceptualization and designing.
• Basic knowledge of editing programs and tools. Programs include, but not limited to Adobe
• Software.
• Strong linguist with effective English and Chinese literacy.
• Problem solver at heart with a can-do attitude, who can navigate through ambiguity.

Roles & Responsibilities

• Manage the inside sales representatives team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target.

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good interpersonal skills and be able to work independently
• 6 days, 9 /12 hour shift (rotation of shift)

Job Responsibilities:

• Provide exceptional customer service with a positive attitude
• Assist customers with product inquiries and recommendations
• Handle transactions accurately and efficiently
• Ensure the counter area is well-organized and stocked
• Meet and exceed sales targets to maximize your commission

Requirements:

• Previous retail or sales experience is an advantage.
• Friendly, approachable, and a team player
• Strong communication and interpersonal skills
• Able to work on a rotating shift, including weekends and public holidays

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

We are seeking a marketing professional experienced in the EduTech sector.

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal)

This person will most likely begin as an Marketing Assistant / Executive and must have a good understanding and/or experience in a good understanding of the EduTech industry

The primary purposes of this role are:

a) a good understanding of the EduTech industry

b) ability to market our existing database and customers in the education and academic industries

c) able to assist the Managing Director to further develop or create business models in the EduTech Field

When you apply, please ensure you talk about how much you have/do not have on each of the skills, apps, programs, software etc mentioned above.

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal).

(please do not call or whatsapp, as our phone lines do not handle employment, only our email application process).

About Us:

Join our dynamic team at Hilton Garden Inn Singapore Serangoon, located in the heart of Singapore. We're seeking a Guest Service Executive to deliver exceptional customer experiences.

Job Summary:

Provide top-notch service to our guests, ensuring a memorable stay. Assist with guest inquiries, enhance customer satisfaction, and promote hotel services.

Responsibilities:

- Deliver high-quality service consistently

- Gather guest feedback and suggest operational improvements

- Resolve guest complaints efficiently

- Find solutions to problems and communicate effectively

- Maximize room occupancy with up-selling techniques

- Monitor Front Office team performance and service quality

- Maintain strong departmental relationships

- Assist in emergency handling and hotel operations

Requirements:

- 1+ year of hospitality experience

- Excellent communication and interpersonal skills

- Knowledge of hotel operations and systems

- Ability to work shifts, including weekends and holidays

Job Description & Requirements

Tour Consultant/Executive

To handle all enquiries from all different sources with the aim of clinching the bookings;

To service the clients after the bookings according to company’s SOP to ensure the required standard of service;

To handle all aspects of the tour operations in accordance of with the company’s SOP so as to facilitate Finance operation and other statistical analysis required;

To follow-up after the clients return from the tour to gather feedback and practice where next call. Feedback should be organized and relay to product team.

First touch point of customer service, maintain a professional image as a Tour Consultant.

Responsible for customer service and attend to phone/walk-in enquiries

Understand customer’s needs and promote available tour packages clearly

Process booking/reservation and pre-departure administration matters

To build and maintain long-term customer relationship with excellent

Providing excellent service to customers through various channels such as walk-ins, phone calls, emails, and online platforms (e.g., Social Media).

Assisting customers with their inquiries, promoting and selling tickets and tour packages.

Handling cashiering duties efficiently and accurately.

Undertaking ad-hoc duties as assigned to ensure smooth operations.

To excel in this role, you should meet the following requirements:

Minimum GCE 'O' /Diploma level qualification.

Applicants with no prior experience are welcome to apply.

Relevant retail sales experience will be advantageous.

Assist in any marketing activities required.

Job Description:

Assist with Sales administration duties eg. ensure proper and complete documentation and filing of resellers distribution agreements, allocation/assignment of SIM cards in CRM, etc.

Assist with Marketing administration duties eg. raising quotations and processing invoices, etc.

Attend to walk-in customers and/or phone enquiries on customer-related matters.

To maintain and upkeep of office admin records and filing system.

To assist in coordinating admin logistics such as issue stationary, and office access (thumbprint registration) etc.

Purchase stationery and pantry supplies, and maintenance of office.

Assists outsource consultant in document preparation for ISO and BIZSafe audit.

Assist board of directors in making travel arrangement, booking and expenses claims.

Oversee the general maintenance and housekeeping of the office premises and equipment.

Any other duties / works as assigned by your reporting superiors.

Requirments

Handling recruitment process from advertising, screening, scheduling, and interviewing potential candidates/interns.

Preparation of HR related letters (e.g., letter of appointment, confirmation, annual increment, promotion etc).

Orientation of new hires and exit clearance.

Ensure timely/ accurate payroll processing and prepare payroll summary reports.

Handle work-pass administration (e.g., application, renewal, cancellations, and updating personal particulars to MOM).

Maintain and upkeep employee records in HR system and Personal File (P-File).

Participate in MOM’s quarterly Labour Market Survey and ad hoc any survey from MOM.

Maintain up-to-date employee handbook.

Assist in administration of company insurances, medical claims etc. through insurance broker.

Assist in training related matters such as enrolment of external courses, update and maintain training records.

Planning and organizing staff welfare and recreational activities.

Maintain and upkeep of office admin records and filing system.

Any other duties / works as assigned by your reporting superiors.

SAPHR JOBTECK l EA 04C4035 l R1104114 l HP 91056542

Digital Marketing Executive (Entry Level)

Job Description

Coordinate and manage the creation of all digital content such as website, social media channels, blogs, videos, etc.

Work to improve our company's branding

Liaise with the Sales and Design team

Suggest and implement direct marketing methods

Suggest strategies and methods for improvement

Regularly track and get insights into competitors' strategies

Stay up-to-date with digital media technologies and the latest trends

One to one coaching and mentorship

Various leads generation and platforms provided to ensure plentiful opportunities

In house academy with proven results to fastrack your success

Work life balance with flexible working hours and monthly team bonding activities

Personalised training with related certification awarded

Job requirements :

Local Diploma/Private Degree Equivalent

21 and above

No experience required

Self-motivated, ambitious & adaptable with a result-oriented mindset

• Establishing and enforcing safety guidelines for workers to follow while on the job
• Training new employees on how to perform their jobs properly
• Supervising workers to ensure they are performing their duties in a safe and effective manner
• Ensuring that all personnel are complying with applicable laws and regulations
• Scheduling work crews to ensure that all tasks are completed within time frames specified by management
• Determining the best methods for cleaning various types of surfaces such as walls or floors
• Monitoring the progress of projects to ensure that they are completed on time and within budget
• Conducting inspections to ensure that work is being performed efficiently and effectively
• Coordinating with other departments such as facilities maintenance to ensure that all cleaning needs are met
• Proven experience as cleaning supervisor or similar role
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership abilities
• Good physical condition and stamina
• Able to work on weekend and public holiday

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels (SEO, SEM, email marketing, social media, etc.).
• Conduct market research and analyze trends to identify new marketing opportunities.
• Create engaging content for websites, blogs, and social media platforms.
• Monitor and analyze campaign performance using tools like Google Analytics, adjusting strategies as needed.
• Manage social media accounts, ensuring consistent brand messaging and engagement.
• Create compelling visuals for digital campaigns.
• Assist in developing and managing the marketing budget.
• Stay updated on the latest digital marketing trends and technologies.

The ideal candidate will have a strong understanding of digital marketing strategies and be able to execute campaigns that enhance brand visibility and drive traffic to our online platforms.

Job Description – Sales assistant

1. Assist the CEO and Director of the company in responding to emails from the customer
2. Assist in sales by generating and following up on business leads
3. Identify potential customers, reach out to them with business proposal etc
4. Follow-up via emails and phone calls and assist with enquiries
5. Support client acquisition and retention by understanding customer requirements
6. Work closely with the Sales Support team in a fast-paced environment to execute sales activities
7. Technical knowledge of telecommunication equipment or IT will be an added advantage
8. Performing administrative tasks such as filing, data entry and answering phone calls
9. Has to be driven, resourceful and collaborative
10. Fresh graduate or Diploma holder is preferable. Degree in electrical or electronics will be an added advantage
11. Has to have the right attitude to learn and support
12. No specific technical knowledge or skill is expected in this role

Other criteria-

1. Should be able to join and start work immediately
2. Salary range – SGD 2,000 to SGD 2,500 p.m
3. Benefits – AWS, group medical insurance, 14 days AL and 14 days SL
4. Work location- Bishan (Jalan Pemimpim)