Responsible for onboarding new participants and providing operational support to issuers, acquirers, processors, and network to network partners. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities

• Provides support to acquirers, network-to-network partners, issuers, and processors. Researches complex situations and supports participants with operations.
• Supports business development teams to expand acceptance. Onboards new franchises, issuers, acquirers, processors, and software vendors on the network. Assists with contract negotiations and due diligence.
• Supports participants through the semi-annual release process. Manages and coordinates certification. Ensures participants are in compliance with operating rules and regulations. Engages participants to support network initiatives.
• Analyzes end-to-end transaction processing, troubleshoots issues and acceptance complaints, and supports issuer launches.
• Mentors team members. Executes department initiatives. Leads the department to ensure processes and projects are well documented to meet auditing requirements.

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelor's Degree in Finance, Business, Tech, or Engineering
• 4+ years experience with Payments, financial services, or related field
• In lieu of a degree, 6+ years experience with Payments, financial services, or related field

Preferred Qualifications

If we had our say, we’d also look for:

• Payments Industry experience
• Fluent in more than one language

DRIVING CONNECTIVITY

Senior Executive, Finance

Guoco Midtown, Singapore

Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

We are seeking a highly motivated and experienced Senior Executive, Finance (1-year contract) to join our dynamic team at PIL. The successful candidate will play a crucial role to support the Financial Assurance function and to facilitate monthly reporting process covering for Group Commercial Agency Management for all shipping and non-shipping agents.

Key Responsibilities:

• Engage in the review of agents’ monthly management reports for completeness, accuracy and quality of variance commentaries
• Prepare and maintain Financial Assurance checklists and activity trackers for period close activities, balance sheet accounts reconciliation, dividends declaration/remittance and others
• Develop/maintain various Power BI dashboards, includes data preparation
• Assist with agency forecasting and budgeting exercise
• Design, set up and maintain SharePoint folders for various Commercial & Agency Controlling functions and activities
• Communicate effectively with stakeholders to gather any necessary information and ensure accurate reporting
• Ad-hoc support to agency network management business unit

MUST HAVE:

• Bachelor’s Degree or relevant qualifications in Accounting, Finance, Commerce or related field
• Experience in ERP systems (e.g., Oracle) and data analytics software like Tableau and Power BI, MS Excel and functions such as Power Pivot (data modelling and DAX) and Power Query (data cleansing)
• Demonstrate strong analytical skills with attention to details
• Have good communication skills and interpersonal skills for effective collaboration

WE VALUE:

• Self-driven and has a proactive approach in driving process improvements
• Able to work independently and display high adaptability while working in a dynamic environment
• Works well as a team player and able to collaborate and work across departments

Why Join Us:

• Be part of a leading global carrier with a strong focus on sustainability and innovation.
• Work in a dynamic and collaborative environment.
• Opportunities for professional growth and development.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

For more information, visit www.pilship.com

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Story So Far

Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room.

As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!

In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries.

Our Key Investors

Softbank, ADIA, Kedaara Capital, Steadview Capital, Premji Invest, Temasek, Holding, KKR, Alpha Wave Ventures, Bay Capital.

You: In Our Next Chapter

We've come a long way but we're not there yet. "Good is not good enough," you'll hear Lenskartians say that often. Our aim is to serve

One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

Job responsibilities:

Operational Management

• Oversee daily store operation checklist, roster and ensure full compliance
• Handling store cleaning schedule planning, managing change of request
• Monitor accessories stock inventory, ensuring sufficient supplies and products are available (replenishment)
• Ensure all equipment is operational and properly maintained (to liaise with project manager on the ad-hoc request)
• Meeting minutes compilation (preparation source of information for sharing during store manager meeting)

Data Entry

• Data extraction from Power BI (with basic knowledge of Power BI) - Updating sales data with simple formulas required
• Key stakeholder to maintain NPS tracker (Net Promoter Score) with constantly follow up with the retail store colleagues
• Sales extracting on the daily basis
• Creating/ maintaining google documents (including google sheet, google slides as per required from the team on the daily basis)

Office/ Back Office Management

• Full management of Office & Store Supplies including replenishment of dry stores and necessities
• Replenishment of staffs uniform
• Handle printer configuration
• Support recall/ reassignment of IT devices for stores including asset transfer

Who are we looking for

Minimum Qualifications :

• Polytechnic diploma or equivalent in business administration, management, office management, or a related field.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy in data entry.
• Good multitasking abilities and ability to manage multiple tasks.
• Proficiency in Microsoft Office Excel and Google Workspace (Docs, Sheets, Slides).

Preferred Qualifications :

• Basic knowledge of Power BI

Job Highlights:

Good and friendly working environment

Responsibilities:

• Achieve the company's overall sales targets by boosting sales.
• Develop and sustain solid relationships with existing and new dealers.
• Approaches, conduct sales pitches, and convince prospects to purchase our services and products.
• Develop customer relationships and provide excellent customer service
• Aggressively meet sales targets and generate more sales
• Provide ad-hoc duties as required.

Our website: https://yuplushair.com

Product Category: Beauty Hair Product

Requirement:

Excellent communication, negotiation, and interpersonal skills

Must possess initiative and be able to work independently with a positive attitude

Proven experience in B2B sale

Aggressive and eager for growth

Possesses excellent customer service mindset with good communication skills

5 days’ workweek

Monday to Friday- 9.00am to 6.00pm

The work schedule is flexible and may extend beyond the standard hours, including weekends, as fulfilling client requirements may necessitate availability outside of regular office hours.

Interested candidate please CALL/ SMS to 98391664 or for interview arrangement

• To assist the Director of Sales, Assistant Director of Sales, and Sales Manager/Executive in sales operations including reserving weddings, meetings, and conferences, coordinating groups, general administrative functions, and arranging Sales Blitzes and giveaways
• Excellent communication skills, experience in handling dissatisfied customers, and knowledge of managing effective sales leads
• To ensure the smooth running operation of the commercial section in consultation with the Director of Sales on all matters
• Providing sales and administrative support involving efficient handling of top and confidential agreements for DOS, ADOS & Sales Managers/Executive
• Preparing monthly, weekly, or daily sales analysis reports and taking minutes if necessary
• Preparing proposals, agreements, sales reports, and presentations.
• Coordinating and responding to all requests for internal meetings.
• To maintain and requisite inventory stocks for the Sales & Marketing Department (i.e. brochures, stationary, etc.)
• Assisting in the implementation of sales strategy as prepared by the DOS, ADOS & Sales Manager/Executive
• To maintain and keep the database of the Sales & Catering team constantly updated on routine basis, including pending sales queries, customer issues, and in-process sales leads, etc.
• Keeps himself/herself well informed about the operations, especially in key departments (Front Office, Housekeeping, Food & Beverage, etc.)
• Promotes the Hotel as often as possible through entertaining, conduction, site inspections, presentation, etc. of the Hotel

Job Description:

• To assist the Director of Sales, Assistant Director of Sales, and Sales Manager/Executive in sales operations including reserving weddings, meetings, and conferences, coordinating groups, general administrative functions, and arranging Sales Blitzes and giveaways
• Excellent communication skills, experience in handling dissatisfied customers, and knowledge of managing effective sales leads
• To ensure the smooth running operation of the commercial section in consultation with the Director of Sales on all matters
• Providing sales and administrative support involving efficient handling of top and confidential agreements for DOS, ADOS & Sales Managers/Executives Preparing monthly, weekly, or daily sales analysis reports and taking minutes if necessary
• Preparing proposals, agreements, sales reports, and presentations.
• Coordinating and responding to all requests for internal meetings.
• To maintain and requisite inventory stocks for the Sales & Marketing Department (i.e. brochures, stationary, etc)
• Assisting in the implementation of sales strategy as prepared by the DOS, ADOS & Sales Manager/Executive
• To maintain and keep the database of the Sales & Catering team constantly updated on routine basis, including pending sales queries, customer issues, and in-process sales leads, etc.
• Keeps himself/herself well informed about the operations, especially in key departments (Front Office, Housekeeping, Food & Beverage, etc.)
• Promotes the Hotel as often as possible through entertaining, conduction, site inspections, presentation, etc., of the Hotel

Requirements:

• Bachelor’s Degree or Diploma in Hospitality Management or related field preferred
• Minimum 3-4 years of experience in a similar role. Preferably with experience in the hotel industry
• Excellent verbal and written communication skills and strong attention to detail
• Ability to work independently and collaboratively as part of a team
• Willingness to learn and take on new responsibilities as needed
• Ability to maintain confidentiality of sensitive information
• Exceptional time-management and organizational skills

Tuition Centre Looking for Executive Assistant (Sales Director’s Assistant)

Are you a people person who loves to work in a fast-paced environment? Looking forward to an exciting and fulfilling everyday at work? This is the job for you! In this post, you will be expected to be assisting the Sales Director as his secretary. This involves being responsive even when away from office, communicating fluently with Chinese-speaking stakeholders, handling school applications for our students, and administration work. As our clients are mainly Chinese, being able to communicate fluently in Mandarin is mandatory.

In return to the suitable candidate, we offer attractive remuneration packages, performance incentives, annual bonus, and promotion. Come join our fun and vibrant team, and be a part in our quarterly team events! We are located in Bugis, a convenient location for all!

Work Schedule

Monday to Friday: 10.00am – 7.00pm

Saturday or Sunday: 9.30am – 1.30pm

Weekly working hours: 44 hours

Weekly off: 1.5 days

Job Scope

· Assist the sales director in relationship management with the clients

· Assist in school application process

· Assist in pass application and appeal

· Process assigned administration work

· Admin and secretary work

· Internal and external communication (chats and emails)

· Booking for events and making itinerary

· Be responsive during non-working hours

Welfare

· Annual leave

· Training

· Other employee welfares (discuss personally)

· Salary (discuss personally)

· Bonus (discuss personally)

· Performance incentives

Job Requirement

· Poly diploma or equivalent or higher education qualification

· Good in both English and Chinese speaking and writing

· Computer savvy

· Highly responsible and responsive

· Communication outside working hour is needed and is compulsory (10am to 10pm if needed)

· Eager to learn and able to take feedback positively

Preferred Candidate’s Background

· Has any of the following certificates:

> Accounting

> Business administration

> Digital marketing

> Media and Design

· Possess any of the following field experience:

> Sales and marketing

> Digital marketing or social platform marketing

> Video or poster editing

> Accounting

> Personal assistant or administration

· Eager to work and to excel

· Understands China clients’ demand

· Have good interpersonal skill and is able to work under pressure

· Team worker

Application Process

· Qualified candidates will receive email regarding personality test and request of supporting documents.

· Interview invitation will be sent to the candidates matching our needs.

· The interview outcome will be released in 2 weeks’ time by email.

Tuition Centre Looking for Executive Assistant (Sales Director’s Assistant)

Are you a people person who loves to work in a fast-paced environment? Looking forward to an exciting and fulfilling everyday at work? This is the job for you! In this post, you will be expected to be assisting the Sales Director as his secretary. This involves being responsive even when away from office, communicating fluently with Chinese-speaking stakeholders, handling school applications for our students, and administration work. As our clients are mainly Chinese, being able to communicate fluently in Mandarin is mandatory.

In return to the suitable candidate, we offer attractive remuneration packages, performance incentives, annual bonus, and promotion. Come join our fun and vibrant team, and be a part in our quarterly team events! We are located in Bugis, a convenient location for all!

Work Schedule

Monday to Friday: 10.00am – 7.00pm

Saturday or Sunday: 9.30am – 1.30pm

Weekly working hours: 44 hours

Weekly off: 1.5 days

Job Scope

· Assist the sales director in relationship management with the clients

· Assist in school application process

· Assist in pass application and appeal

· Process assigned administration work

· Admin and secretary work

· Internal and external communication (chats and emails)

· Booking for events and making itinerary

· Be responsive during non-working hours

Welfare

· Annual leave

· Training

· Other employee welfares (discuss personally)

· Salary (discuss personally)

· Bonus (discuss personally)

· Performance incentives

Job Requirement

· Poly diploma or equivalent or higher education qualification

· Good in both English and Chinese speaking and writing

· Computer savvy

· Highly responsible and responsive

· Communication outside working hour is needed and is compulsory (10am to 10pm if needed)

· Eager to learn and able to take feedback positively

Preferred Candidate’s Background

· Has any of the following certificates:

> Accounting

> Business administration

> Digital marketing

> Media and Design

· Possess any of the following field experience:

> Sales and marketing

> Digital marketing or social platform marketing

> Video or poster editing

> Accounting

> Personal assistant or administration

· Eager to work and to excel

· Understands China clients’ demand

· Have good interpersonal skill and is able to work under pressure

· Team worker

Application Process

· Qualified candidates will receive email regarding personality test and request of supporting documents.

· Interview invitation will be sent to the candidates matching our needs.

· The interview outcome will be released in 2 weeks’ time by email.

• Provide high quality HR Services in a fast paced service industry
• Responsible for the entire staffing and on-boarding process for technician positions and is expected to meet all specified KPIs
• Managing exit process for staff
• Partner with the business to facilitate resolutions regarding employee relations issues with escalation to the HR Director if necessary
• Drive the annual performance management process
• Participate in compensation and benefits initiatives to ensure that compensation and benefits practices are aligned to overall strategy for attraction and retention
• Support employee engagement initiatives and employee surveys such as YVC (Your Voice Counts) and partner with the business to effectively follow through on required actions
• Ensure effective and efficient execution and delivery of HR policies, procedures and services in accordance with legal compliance and company requirements
• Regularly review HR operations, identify and execute on opportunity for improvement to drive HR efficiency and productivity
• Drive and manage internship program
• Prepare and submit monthly management and other statutory reports
• Support the annual budgeting process
• Support M&A activities where necessary

• Diploma holder with minimum 3 years’ relevant experience as a HR Generalist
• Being pro-active, mature, meticulous, analytical, organized and a dedicated team player
• Being hands-on, able to work independently in a dynamic & fast pace environment and able to prioritize and work to tight deadlines.
• Excellent interpersonal and influencing skills
• Strong project management skill
• Must be able to handle high level of confidential information regarding employees with sensitivity
• Proficiency in Microsoft office applications
• Knowledge and experience in Easy Pay and Workday software preferred
• Knowledge in expat administrations will be an added advantage
• Knowledge of Lean and other continuous improvement tools will be an added advantage

• 16 days annual leave
• 5 days work week - 8.30am - 5.45pm
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Crypto Operations Manager

The Crypto Operations Manager/Assistant Manager will manage the day-to-day crypto operations and the crypto operations specialists team. Responsibilities include driving operational process improvements, reducing operational risk, managing venue relationships, people management, and overseeing daily reconciliation and settlement work. The Crypto Operations Manager/Assistant Manager will be part of the Operations organization.

Responsibilities

• Oversee day-to-day cryptocurrency operations, including fiat and cryptocurrency settlement and reconciliation with our venues
• Identify & manage initiatives to improve operational processes and reduce operational risk
• Monitor operational and risk metrics and escalate potential issues or anomalies
• Support new crypto initiatives from an operational, risk, and compliance perspective
• Partner with our customer service team and marketing team to continuously improve crypto related customer communications
• Maintain and evolve operating procedures to complement compliance written supervisory procedures and assist compliance team with license uplift
• Partner with treasury, operations, and risk teams to manage liquidity and minimize crypto risk
• Coordinate with product team to enhance system/platform to ensure customers receive exceptional execution quality with venues and to improve operational efficiency.
• Support and work with team members with other Financial Products

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

• 3+ years operational and risk experience, ideally in a broker dealer or crypto related context
• Extensive experience creating, deploying, and automating operational systems and processes
• Having blockchain or cryptocurrency knowledge or experience is preferred
• Ability to work with engineering and data for reporting and tooling
• People management experience
• Strong written and verbal communication skills
• English speaking and Fluency in Mandarin is an added advantage

• Training Program Development: Design, develop, and implement effective training programs and materials that address the needs of various departments and align with organizational objectives.
• Needs Assessment: Conduct training needs assessments through surveys, interviews, and performance evaluations to identify skill gaps and development needs.
• Program Management: Manage the end-to-end training process, including scheduling, logistics, and evaluation of training effectiveness.
• Content Creation: Develop engaging training content, including presentations, e-learning modules, and interactive activities.
• Facilitation: Deliver training sessions, workshops, and seminars, utilizing various instructional techniques and technologies.
• Vendor Management: Coordinate with external training providers and consultants to enhance in-house training capabilities.
• Evaluation and Reporting: Assess the effectiveness of training programs through feedback, assessments, and performance metrics; provide reports and recommendations for continuous improvement.
• Collaboration: Partner with department heads and managers to identify specific training needs and support career development plans for employees.
• Talent Development: Support the development of leadership and high-potential employees through targeted development programs and career planning.

• Diploma in any discipline
• Proven experience (3+ years) in learning and development, training, or a related HR role.
• Strong understanding of instructional design principles and learning management systems (LMS).
• Excellent facilitation, presentation, and communication skills.
• Ability to analyze data and generate reports to assess training effectiveness.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite and experience with e-learning platforms.

• 16 days annual leave
• 5 days work week - 8.30am - 5.45pm
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees.

Responsibilities:

• Provide accurate and timely general HR administrative support
• Coordinate recruitment activities and on-boarding process for new hires
• Working with TA team and the HR to ensure onboarding is moving along smoothly
• Preparing an offer letter and sending it to the appropriate candidates
• Gathering and filing all paperwork related to new hires, including offer letters, contracts, and non-disclosure agreements.
• Detailing all new hires’ initial tasks and answering any queries.
• Maintain update of personnel files, reports, and other relevant documents
• Be the key person to ensure all critical verification checks are complete to comply with onboarding governance (eg. Ensure visa approvals are obtained and screening is completed)
• Ad-hoc operations support for recruitment as and when required

Requirements:

• Minimum Diploma in Human Resource Management or any relevant studies
• Minimum 1 year of experience either as onboarding specialist or administration
• Strong experience working with application tracking system
• Solid communication skills (verbal & written)
• Proven ability to prioritize tasks and complete high volume of assigned work accurately.
• Proven ability to perform administrative work of a complex nature utilizing strong organizational skills with a focus on details and accuracy.
• Tech savy; proficient in Microsoft Offices (Word, Excel, PowerPoint)

Job Responsibilities

• Handling administrative and operational tasks.
• Conducting data analysis
• Optimizing sales processes
• Supporting the overall sales process

Job Requirement

• Proven work experience in a Sales Operations or similar role
• Strong understanding of the sales process to support the sales team
• Analytical skills to interpret sales data and make suggestions on how to improve the sales process
• Experience working with different teams and departments to streamline onboarding and reporting
• Relevant training and/or certifications in Sales Operations preferred

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Fairmont Gold Lounge Manager

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed
• Meet, greet, rooming and service of all VIP guests
• Plan and review rosters to ensure productivity goals are met
• Ensure LQA service standards are in practice as set by the hotel at all times
• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met
• Consistently offer professional, engaging and friendly service
• Lead a Heartist® approach to guest experience/service with the team
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge
• Monitor maintenance and development of the physical Fairmont Gold product
• Facilitate preventive maintenance program with housekeeping and engineering
• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis
• Coordinate and lead the team on internal hygiene audits with Hygiene and Safety department personnel on a weekly basis
• Coordinate and lead the team in the yearly Haccp audit and ensure compliance and pass audit
• Work with the Revenue Manager, Reservations Manager, Sales Manager and Front Office Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded
• Ensure department compliance with safety and security procedures at all times

Qualifications

• Minimum 4 years of luxury hotel experience, preferably in Front Office
• Read write and speak English fluently
• Possess good guest relations skills, confident, clear English
• Outstanding guest interaction, interpersonal and communication skills
• Must have a friendly and engaging service attitude
• Good decision making skills
• Knowledge of Opera system and other related sub-systems interfaced to the hotel’s computer system
• Proven ability to guide and coach team members
• Focused on customer service, detail oriented in training, development and performance management
• Responsive to continuous challenges and open to making changes to achieve targeted results

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Key Responsibilities:

Sales and Revenue Generation:

• Actively promote and sell lash services (e.g., lash extensions, lash lifts, and tints) and products to clients.
• Meet or exceed individual and studio sales targets by understanding and anticipating client needs.
• Conduct in-person consultations with clients to recommend the best lash styles, services, and products tailored to their preferences.
• Develop and implement sales strategies to attract new clients and retain existing ones.

Customer Relationship Management:

• Build and maintain strong relationships with clients to foster loyalty and repeat business.
• Provide exceptional customer service by ensuring clients have a positive experience from the moment they enter the studio until they leave.
• Follow up with clients after their appointments to ensure satisfaction and encourage future bookings.
• Handle client inquiries, complaints, and feedback professionally and promptly.

Product Knowledge and Promotion:

• Maintain in-depth knowledge of all lash products and services offered by the studio.
• Educate clients on the benefits and features of different lash styles, products, and aftercare routines.
• Stay updated on the latest trends and advancements in the lash and beauty industry.
• Promote seasonal or special offers and loyalty programs to clients.

Marketing and Brand Representation:

• Assist in planning and executing marketing campaigns and events to boost studio visibility and client engagement.
• Represent the studio at networking events, trade shows, and community outreach programs to generate leads.
• Collaborate with the marketing team to create social media content and promotional materials.

Administrative and Reporting Duties:

• Accurately maintain client records, including appointment details, sales transactions, and client preferences.
• Prepare and submit sales reports to the Studio Manager regularly, highlighting performance metrics and potential growth opportunities.
• Assist in managing the studio’s booking system to optimize client scheduling and reduce downtime.

Team Collaboration and Support:

• Work closely with the Studio Manager and lash technicians to ensure smooth operations and client satisfaction.
• Participate in team meetings to discuss sales strategies, share client feedback, and develop action plans.
• Provide support to team members during peak hours or special events.

As a member of our Client Service Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, addressing enquiries, feedback, and disputes about our products and services through all communication channels (Emails, Calls and In-person). You will provide solutions in ways that best meet our customers’ requirements in accordance with our organization’s best practices and deliver best-in-class service experience to our customers. Areas of work include Customer Care Support, Disputes Management and Lead Qualification.

We are looking for a self-driven, accountable, assertive team-player with a can-do-attitude and relevant experience in Customer Service to succeed in this role. The ideal candidate must have worked in MNC / financial institutions and has demonstrated track records to overcome the complexities of working in a fast-paced and challenging environment.

What you’ll need to bring to the team:
- Minimum 2 years of experience in customer service and dispute management via a corporate setup
- Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and B2B)
- Professional interpersonal and communication skills (Emails, Calls and In-person)
- Excellent situational-handling skills and ability to thrive in a fast-paced environment
- Proactive and committed with a positive learning attitude
- Proven ability to excel both independently and as part of a team
- Bilingual candidate (English & Mandarin) is required
- Diploma/Degree in business or relevant studies is preferred
- Familiarity with Singapore business landscape is preferred

• Accounts payable/Staff claims
• Fixed Asset management
• Bank transactions & Cashflow reporting
• Consolidated Schedules
• Expatriate Tax
• Statistic Survey

About Us

Chinese Swimming Club is recognised as a premier city and country club offering a total range of excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

• Responsible for the effective daily delivery of human resources and administration services;
• Propose and coordinate comprehensive organization-wide statutory training and initiatives for learning and development, including the training plan and budgets;
• Consolidate learning and development needs to bridge skills and service gaps, enhancement of knowledge and skills sets;
• Administer funding matters;
• Manage a full spectrum of learning and development functions;
• Update of organisation chart, job descriptions etc;
• Assist in staff engagement activities and internal communications;
• Effectively monitor, track, evaluate and report on the impact of learning (KPIs, behaviour change, qualitative feedback etc);
• Participate in HR-related projects and engagement initiatives;
• Support general HR-related office administration (i.e. staff uniforms, access cards, franking of postage mails, time attendance, photocopiers toner and meter readings checks, nametags, storages etc);
• Any other duties as assigned from time to time.

What we are looking for

• Minimum Diploma in Human Resource Management, with at least 3 to 4 years of relevant experience;
• IHRP certification is strongly preferred;
• Good communication skills to engage employees at different levels;
• Meticulous, excellent attention to detail and accuracy;
• Knowledge of Singapore employment, labour law and HR best practices;
• Team player and ability to maintain professional levels of integrity and discretion in handling confidential and sensitive matters;
• Ability to work in a fast-paced environment.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Our client is an established global commodity trading firm. They are looking for an Executive to be part of their team managing end-to-end trade operations for agriproducts. The scope includes handling and managing shipping documents, managing documents for LC application and bank negotiation, vessel tracking on cargo readiness and documentation to ensure smooth delivering of the commodity products.

Our Ideal Candidate:

• 5+ years of relevant experience in Dry Bulk Operations
• Handled import and export shipping documents
• Experienced in liaising with banks, shipping agents, customers, and ship owners
• Positive working attitude and strong interpersonal skills to interact with clients, vessel agents, and international stakeholders

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117 EA Registration Number: R23114042

To be responsible for planning, developing new room sales business while maintaining and servicing. existing accounts.

Responsibilities

· To be responsible for securing rooms sales from corporations, travel agencies and leisure markets.

· To assist General Manager and DOS in planning and formulating sales strategies for the rooms department.

· To conduct daily sales calls (about 4-6) and visit potential clients to promote and sell the guest rooms as well as to secure tour group reservations for meal periods at the coffee house.

· To liaise closely with the Front Office, Reservations and Housekeeping to up sell whenever possible and to ensure effective management of room inventory, ensure cleanliness and comfort of the rooms and for any other matters pertaining to the needs and requirements of the customers.

· To prepare proposals, contracts and confirmation letters, monthly rooms Sales Forecast and revenue and other correspondences and forms required to ensure smooth operations of all the department.

· To discuss special rates and requests with the DOS and General Manager.

· To follow up with the customers to obtain feedback of the service rendered and conducts post mortem sessions when necessary with the operations personnel to minimise guests' complaint and regularly meet with fellow team members to explore avenues to improve the rooms sales.

· To seek market intelligence, visits competitor hotels and compile a feedback report on a quarterly basis for the DOS and General Manager on the prevailing and expected market trends and highlights any new developments in the market. Based on these market intelligence, he/she and the General Manager will formulate pro-active strategies and plans to ensure that YWCA Fort Canning’s business and profitability is sustained.

· To attend the monthly Sales Meeting to present his monthly sales report and provides feedback on the market situation and competitors’ analysis and contributes ideas to improve business and to achieve his gazetted profits in his area of responsibility.

· Apply strategies in diverse situations to manage work relationship within the organisation or with external parties to build a stronger and effective team.

· Support any ad-hoc task as assigned by the management.

Requirements :

· Minimum 2 years of relevant experience preferably in Hospitality, or Leisure sector.

· Familiar with different market segments and proven good sales track record of managing corporate accounts in relevant sectors. · Sound knowledge in long term sales strategies and associated practices.

· Drive for result, self-motivated with excellent time management and multitasking skills

· Excellent communication and written skills.

· Good computer skills in Microsoft Word, Excel and Powerpoint.

· A good team player and demonstrates high initiative.

Assist and report to the Project Manager at site.

Ensure works are carried out according to the approved technical drawings, quality procedures, EHS and ISO requirements.

Maintain proper recordings to comply with quality, client and authorities’ requirements.

Ad-hoc matters as assigned by the PM.

EA Licence No. 16C7962

Primary Responsibilities

• Ensure the cleanliness, orderliness, and overall appearance of the hotel, adhering to established standards to enhance guest satisfaction.
• Deliver a consistently high level of housekeeping services to all hotel guests.

Job Responsibilities

• Responsible for the cleanliness, organization, and aesthetic upkeep of hotel rooms, floors, F&B units, public areas, offices, back-of-house services, and staff areas.
• Train and supervise housekeeping staff, ensuring they meet the department's standards and protocols.
• Coordinate the daily tasks of room attendants and public area cleaners to maintain a seamless operation.
• Monitor the performance of staff across departments to ensure quality work in alignment with established procedures.
• Collaborate with the Engineering Department to address and resolve any defects or repair needs within guest rooms.
• Maintain inventory of linen and bathroom supplies, ensuring pantries are well-stocked.
• Handle and manage any lost items reported by guests, ensuring proper protocol is followed.
• Foster effective communication within the Housekeeping Department to ensure smooth operations.
• Undertake any additional tasks or responsibilities as directed by the Housekeeping Manager.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Financial & Accounting

• Provide direct financial support to both Programming & Producing Department, in particular Venue Programming and Marketing and Communications departments. Including agreements, invoicing, payment, purchase orders, license applications, and venue bookings for VP; Monitoring and financial file management for P&P Marketing and Communications departments.
• Ensure that all administrative & financial matters within P&P and Marketing and Communications are delivered in a timely and professional manner. Including financial correspondence with our service, maintenance & equipment providers, if any, e.g. Cultural Medallion showcase.
• Retain and file all P&P and Marketing and Communications documentation relating to P&P and
• Marketing and Communications procurement process- such as approval papers, procurement, payment, licensing and all supporting documentation.
• Retain and file all contract, Finance & procurement documentation, etc for audit purposes.
• Track & monitor budgets and expenses for P&P and Marketing and Communications departments to ensure good financial governance and audit compliance.
• Generate purchase orders, maintain, track and improve financial and budgetary progress reports within P&P and Marketing and Communications.
• Assist the respective Department Managers in the preparation and documentation relating to long term financial planning within P&P and Marketing and Communications.
• To a contact point between the P&P, Marketing and Communications and AHL finance dept.
• Keep up to date with AHL procurement policies and actively disseminate this information throughout the P&P and Marketing and Communications departments.
• Monitor and administer P&P and Marketing and Communications dept. actual costs and expenditure.

Administrative Support

• Assist in producing and monitoring any departmental documentation and paperwork required for any internal or external auditing for P&P and Marketing and Communications.
• To ensure all P&P and Marketing and Communications departmental documentation is archived and stored in a systematic manner.
• Assist the respective Department Managers in the review and upkeep of all departmental resource documentation such as production coordinators handbook and departmental SOPs.
• Liaise with HR to recruit year-round interns for P&P and Marketing and Communications.

General duties

• Coordinate P&P and Marketing and Communications office requirements and liaise with HR, IT & Admin department with office requests, new staff orientation and workstation planning.
• Monitor and manage the booking of any communal P&P and Marketing and Communications office equipment such as laptops.
• To assist in the collation of a P&P and Marketing and Communications resource library and archiving of Marketing and Communications materials (physical and digital).

Others

• To carry out and assume any other duties and responsibilities as and when assigned by the Reporting Officer and HOD/Programming & Producing and Marketing and Communications.

Requirement

Education

Diploma in Finance, Accounting, Administration or equivalent

Skills and Qualifications

• Minimum 3 years of experience in administrative role or prior experience working in public sector or fast pace industry is a plus
• Knowledge in bookkeeping/accounting and administrative work
• Excellent organisational and time management skills
• Proficiency in Microsoft Office Suite and other relevant software programs
• Ability to work independently and as part of a team
• Strong problem-solving skills and the ability to prioritise tasks effectively
• Experience with project management methodologies a plus
• Attention to detail and a strong work ethic

*Note – this is a 2 year contract role.