• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

CRM

• Be the main contact with HQ CRM team and markets’ CRM teams to ensure the smooth organization of the CRM events, Masterclasses, CRM topics (campaigns, loyalty programmes, data collection, lead generation intiatives).
• Lead the markets in defining their annual CRM strategies and action plans and provide timely reviews to attain CRM goals.
• Collaborate with markets to ensure that all executions are in line with global guidelines, brand expectations and local marketing objectives
• Consolidate and analyze consumer data for key launch campaigns (both quantitative and qualitative) to derive business indication and provide related action plans for markets to deliver CRM objectives.
• Garner latest consumer trends & insights in APAC

DIGITAL MARKETING:

• Identify digital innovations within the industry, strategize future opportunities and pioneer new initiatives (eg. new apps and platforms)
• Be involved in the execution of digital projects, whenever the opportunities arise and ensure the follow-up of the implementation of digital initiatives

The candidate will be familiarised with the credit risk profile of the businesses within Asia.  Escalating significant credit risk issues, facilitating the execution and improvement of risk management processes and providing solutions to traders to achieve the business objectives.

Key Responsibilities:

• Support onboarding and assess the credit worthiness of trading counterparties
• Prepare and monitor credit exposures, limits and overdues of the Asian portfolio on a timely basis
• Prepare credit reviews and requests to Credit committee
• Provide inputs to improve credit risk frameworks, processes and methodologies for new products and markets
• Advise and work with various stakeholders to implement appropriate credit mitigation tools including insurance, trade finance, netting and guarantee agreements
• Keeping abreast of market news and developments impacting portfolio
• Participate in counterparty meetings with traders and marketers
•  

Job Responsibilities:

• Delivering company's brand promise at all times and offering high levels of consistent, quality service support to our customers.
• Ensuring the delivery of quality services provided to customers over various platforms, supporting the long-term achievement of business objectives.
• Meeting monthly sales targets and key performance indicators (KPIs) consistently.
• Performing sales calls and attending to customers’ requests in line with policies and procedures.
• Communicating effectively with customers using simple, clear, and concise methods.
• Actively listening and probing appropriate questions to accurately recommend products and solutions based on customers’ needs.
• Proactively engaging customers through the sales cycle and ensuring prompt follow-up on every lead to increase Contact Center Outbound sales conversion.
• Effectively handling complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction.
• Being customer-centric by gathering customers’ feedback, ideas, and suggestions to bring the team/organization closer to our customers.
• Actively participating in process improvement sessions, providing constructive feedback and suggestions.
• Escalating all feedback relating to products and services to relevant parties and documenting within systems.
• Working towards the team’s objectives and demonstrating commitment to achieve business targets and personal goals.
• Participating in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients.
• Performing other duties as assigned by immediate supervisor.

Qualifications:

• O Level and above with Insurance Certificates (BCP & PGI)
• At least 3 years of relevant experience, preferably in a contact center environment.
• Excellent communication and interpersonal skills.
• Ability to meet sales targets and KPIs consistently.
• Proactive and results-driven approach.
• Ability to handle complaints and resolve issues effectively.
• Ability to work well in a team and collaborate effectively with colleagues.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email.

Responsibilities:

• Plan, coordinate the overall sales activities, and collect intelligence from the market and trade.
• Coordinate and communicate the company’s sales activities to the corporates, trade and general customers.
• Keep abreast of distribution strategy in order to best serve our customers on the most adequate channel;
• Portfolio management of the assigned accounts;
• Preparation of materials which should be communicated to the customers (eg: sales related figures etc) upon visits/calls;
• Promoting the company’s product related to passenger sales to　potential clients, companies and trade.
• Plan and execute the sales promotion activities to enhance sales;
• Any other duties as directed by management.

Requirements:

• Preferably with experience in the Travel or Airline industry but training will be provided
• Market, product and pricing knowhow
• Good command of English, both written and spoken
• High level of Japanese communication skills (JPLT N1 or equivalent) required to facilitate communication with the Japanese customers and Head office in Japan.
• Enthusiastic with a drive for excellence
• Participation in sales and trade events
• Understanding of company’s brand, service & philosophy
• Able to communicate positively not only with sales team but also with other section members

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your CV to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Scope:

• Assist and prepare partial accounts for monthly closing, journal entries, schedules, and bank reconciliation.
• Handle high volume of AP/AR transactions, payment, and receipt.
• Monthly settlement includes reconciliation work.
• Weekly billings to foreign customer.
• Monitor bank daily transactions and record the transactions into the system.
• Prepare monthly accounting schedules and sales reports.
• Prepare accounting schedules, confirmation for audit purpose.
• Other Accounting and Amin roles and ad-hoc duties as assigned by FM.

Skills and Experience

• Diploma in Accountancy
• At least 3 years' accounting experience.
• Able to work in a fast-paced environment and have good time management.
• Strong reconciliation and analysis skills.
• Mature, diligent, ability to work under pressure and multi-task, to prioritise workload in meeting deadlines.
• High level of integrity, initiative, drive, commitment, and a sense of urgency.
• Good communication and interpersonal skills, positive attitude and willing to learn.
• Proficient in Excel

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Scope and Responsibilities

• Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.
• Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind
• Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.
• Offer workable solutions to help solve customers’ problems.
• Participate in technical discussions with the client’s engineering or maintenance teams and address any process or engineering concerns.
• Develop and deliver product demonstrations and sales presentations that explain key technical aspects of solutions that will benefit customers and prospects.
• Effectively tailor presentations for customers and special events.
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Communicate and negotiate with Principals/suppliers to bring the most cost-effective benefits and solutions to customers.
• Act as an intermediary between customers and suppliers to address any technical requirements and clarifications.
• Develop technical solutions in engineering projects from inception to completion.
• Support the project teams by engaging in technical discussions with customers and suppliers to ensure that project is delivered on time and with budget.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected]

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Job responsibilities:

• Responsible for daily accounts related matter (include cheque/cash payment, bank receipt, AR/AP transactions)
• Preparation of full set of accounts including tax provisions
• Manage cash flows
• Preparation and submission of GST/income tax returns
• Preparation of staff claims/reimbursements
• Preparation of financial budgets and forecasts
• Preparation of statutory financial statements
• Liaise with bankers, auditors and government authorities as required to ensure compliance with all statutory and regulatory requirements
• Preparation and administration of government grants
• Maintain good filing system
• Any other ad-hoc related duties and assignments assigned from time to time

Job Requirements

• Min Degree/Diploma or Professional Qualification in Accountancy.
• At least 3 to 5 years relevant work experience in handling full set of accounts.
• Computer literate (ERP, MS Office, MS Outlook)

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Responsibility:

a) To achieve sales target set by company

b) To service and maintain good business relationship with existing account

c) To identify new business opportunity and develop new account.

d) To execute sales strategy and meet company’s objective

e) To liaise and coordinate with other divisions internally in regard to customer's request or new project implementation.

f) To provide quotation on customer's inquiry

g) To participate in contract negotiation

h) To review T&Cs between company and customer before implementation.

j) To provide problem reporting and resolution in regard to business issue

k) To report to Manager

Requirements:

a) Min qualification : Diploma

b) Good communication, Interpersonal skill & Negotiation skill

c) Min 2-4 years’ experience in related field

d) Self-motivated & independent

e) IT skill (Well versed in MS Office, Excel {knowledge of Pivot tables & other functions} and presentation skill

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

A leading distributor specializing in high-quality products across various industries.
We offer an extensive range of solutions catering to different customer needs and preferences. With a commitment to excellence and a passion for delivering exceptional products, we are dedicated to providing top-tier solutions to our clients.

Position Overview:
We are seeking a dynamic and results-driven Sales and Marketing Specialist to join our team. The ideal candidate will be responsible for promoting our exclusive range of products, driving sales, and expanding our market presence.
This role requires a combination of strategic thinking, relationship-building skills, and a deep understanding of the market.

Key Responsibilities:

• Develop and implement sales and marketing strategies to promote our products and achieve revenue targets.
• Identify and target key market segments, including businesses, retailers, and distributors.
• Build and maintain strong relationships with existing and potential customers to drive sales growth and brand loyalty.
• Collaborate with the marketing team to create compelling promotional materials, including product brochures, advertisements, and online content.
• Conduct market research to stay informed about industry trends, competitor activities, and customer preferences.
• Attend industry events, trade shows, and conferences to showcase our products and network with potential clients.
• Provide product training and support to retailers, distributors, and sales representatives to ensure a thorough understanding of our product range.
• Monitor sales performance and analyze data to identify opportunities for improvement and optimization.
• Work closely with the operations team to ensure timely delivery of products and excellent customer service.

Qualifications:

• Proven experience in sales and marketing, preferably within a diverse product distribution environment or related field.
• Excellent communication skills, both written and verbal, with the ability to effectively present and promote products to diverse audiences.
• Strategic thinker with a proactive approach to problem-solving and decision-making.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office suite and CRM software.

Coordinating requests from clients and operations groups is a key part of customer service. This requires following appropriate standard operating procedures, regulatory guidelines, contracts, and customer requirements. Customer service representatives must effectively manage these requests, including resolving customer issues, providing information, and addressing concerns related to billing. The goal is to build strong relationships with clients and foster a positive reputation for the Business Unit and organization.

Duties and Responsibilities:

• Supports BUMA and serves as the primary contact for indoor sales for Eurofins Mechem SG clients.
• Promotes new offerings to clients and obtains feedback regarding these offerings.
• Defines and clarifies client requirements and communicates information to the operational groups.
• Maintains technical understanding of Eurofins Mechem SG testing capabilities.
• Identifies problems involving client requirements and works with appropriate staff to resolve them.
• Answers questions concerning pricing, capabilities, and sample status.
• Plans, prioritizes, and manages workload and multiple tasks and responsibilities.
• Trained on the functionalities of CRM and eLIMS platforms for maintaining and ensuring timely updates on project files, and ComLims for quote preparation.
• Performs review of assigned accounts, client procedures, and products as necessary.
• Ensures accuracy of COA (Certificate of Analysis) and reviews, trends, or tables results for key clients.
• Supports, suggests, leads, and assists process improvement initiatives.
• Participates in sales visits and cold calls to potential clients.

Role and Responsibilities

• Develop and execute marketing and sales strategies to drive business growth as hunter role.
• Maintain and update customer and prospect CRM database to stay organized and informed.
• Identify potential customers and opportunities for market share growth through market research and analysis.
• Collaborate with cross-functional teams to ensure alignment and successful execution of marketing and sales initiatives.
• Monitor and report on the performance of marketing and sales activities, making adjustments as needed to achieve goals.
• Stay up-to-date on industry trends, best practices, and emerging technologies to inform marketing and sales strategies.

Other Assignments:

• Plan, organize, and control department activities such as costing, quotation, and tender.
• Conduct resources and manpower planning to maximize utilization and meet sales targets.
• Analyze and review customer feedback on project works and laboratory services.
• Handle customer complaints and feedback to ensure proper resolution.
• Ensure customer satisfaction through close monitoring of project report delivery.
• Study and understand market competitors' activities and laboratory testing trends.
• Plan and implement effective marketing strategies to achieve measurable sales targets.
• Answer questions concerning pricing, capabilities, and the status of samples.
• Plan, prioritize, and manage own workload, multiple tasks, and responsibilities.
• Well trained in CRM for maintaining and ensuring timely updates on project files
• Perform eLIMS platforms in daily duties.
• Review assigned accounts, client procedures, and products as necessary.
• Using ComLims for preparation of quotations
• Ensure accuracy of COA (Certificate of Analysis) and review, trend, or table results for key clients
• Support, suggest, lead, and assist process improvement initiatives.
• Participate in sales visits and cold calls to potential clients.
• Supervise and monitor samples (petroleum, water, etc.) collection and reports/certificates delivery activities.
• Perform other job-related duties as assigned by the management.

YOUR MISSION _________

Administrative Specific Responsibilities:

• Travel arrangement & T&E claims
• Maintain key contact lists & maintain useful databases
• Organize & schedule meetings and appointments
• To provide administrative support to the office team such as pantry and stationery order, name card printing, leave management, central filing staff benefit, etc.
• To maintain and update standard operation procedures in the office to ensure smooth office management
• To work with the BPC / HQ team on all finance operations work related to all account set-up, PO creation, and information update.
• Put up purchase requests for all approved purchases for the necessary approvals and verify invoices for the raised purchases upon delivery of goods and services.
• To assist & support the Brand General Manager in ad-hoc tasks or special projects if required  
• To optimize the retail performance of the points of sale to achieve the strategic and financial goals of the business unit in the dedicated markets for both Local Market and Travel Retail APAC.
• To support the Regional GM to lead the consolidation of APAC key commercial, operational tasks / topics & dissemination to relevant internal / HQ stakeholders

Commercial Administrative Support

• Support Commercial lead in accelerating brand visibility and sales development in line with brand objectives and strategy
• Support commercial leads to ensure a strong field presence and assess brand performance by points of sale and product category.
• To work cross-functionally by coordinating feedback and requests between markets, teams, and AdP HQ.
• Support commercial leads to ensure that the markets' Outlook is constantly updated and respected.
• Review and follow up on monthly orders from markets with precision, completeness, and promptness, and submit them in a timely manner to Customer Service to capture the month's turnover.
• Communicate updates to retailers on logistic issues/novelty to order monthly & ensure full quantities are being ordered.
• Support in yearly pricing adjustments/increase, novelty reference creation / monthly forecast and analysis, and consolidate monthly sell-out reports / ad-hoc requests subject to the region
• Monitor Retailer’s Stock by ensuring regular follow-up on the coverage and identifying the level of risky stock to anticipate overstock situation and reduce P&L impact.
• Consolidate and update assortments/price lists per region and share them with retailers.
• Consolidate and build reports on sell-in/sell-out/market performance to feedback Area Retail Manager, NEA and Regional General Manager, APAC.

Merchandising & Marketing

• Ensure that markets order the necessary VM tools and POSM items for each POS, counter openings, and animations.
• Optimize stock levels and assortments and ensuring no OOS.
• Propose product assortment for new POS opening and streamlining of current assortment to enhance POS productivity.
• Support in marketing operations for Travel Retail such as visual updates and planogram proposals.
• Support in projects such as new POS Opening and mega events by liaising with distributors and HQ with strong coordination and support.

As a Sales Coordinator, you will play a pivotal role in supporting the success of our sales team by actively engaging in live opportunities and working on global initiatives to enhance our sales processes. Your focus will be on tasks such as data-focused presentations, tailoring pitch-decks, RFP submissions, working with cross-functional teams, ensuring alignment on deal timelines and more. You will be instrumental in supporting sales teams across markets from the top of the funnel all the way to deal closure. Your efforts will directly impact our ability to sell better, quicker, and larger deals.

Your Mission 

• Creating sales collateral, crafting compelling messaging, collaborating closely with product and pre-sales teams, and coordinating deal timelines to ensure internal alignment.

• Support the sales team on live opportunities by assisting in tasks such as creating data-focused presentations, tailoring pitch-decks, and participating in RFP submissions. 

• Supporting the sales team on key account lists and account plans.

• Collaborate with the wider sales operations team to impact global initiatives, adding resources and tools to empower selling individuals for more effective, efficient, and successful deals.

• Executing on various content and event strategies to effectively help create top of the funnel across APAC. 

About You 

• 2-6 years of experience in sales enablement role or GTM roles at an investment bank, consulting firm or SaaS.

• Able to structure pitches and sales collateral, through deep understanding of key clients, product capabilities and data insights.

• Able to extract and translate raw data into actionable insights and strategic recommendations for stakeholders. With ability to understand and write basic SQL queries.

• Excellent communication and interpersonal skills.

• Self-motivated and able to work independently with minimal supervision.

• Detail-oriented and organised with the ability to manage multiple tasks simultaneously.

• A proactive and creative thinker who can contribute fresh ideas to the team.

• Scrappy and entrepreneurial: You enjoy building and iterating, and don’t mind getting messy

Some Extra Skills That Would Be Awesome 

• Knowledge of CRM software (e.g., Salesforce) 

• Experience as part of a team selling to enterprises (multi-stakeholder deals). Part of an outbound sales motion with focus on consultative sales and account based marketing.

We are looking for a motivated Administrative & Operation Executive who is diligent and able to learn fast.

We are an MAS regulated and you would need to like to work in an international team. Our new Admin & Operation Executive will be able to provide independent support to the COO after training period.

Duties include but not limited to liaising with service external providers (lawyers, banks, Trustee), communication with clients (email, phone), office maintenance, generating invoices, organise and filling of documents. Duties will also include greeting visitors, answering incoming phone calls, purchasing office supplies, and taking proper inventory.

Minimum of two years of experience in office administration and management support, or negeral experience in banking and finance field.

Candidates with an understanding of investment products, banking regulation, or experience in wealth management/financial industry would be highly preffered but not compulsary.

Excellent in computer skills, including high degree of proficiency in Microsoft Word, Excel, PowerPoint and Outlook or any other email program.

High level of confidentiality and attention to details are also required.

Independently setting priorities & initiative, speaking and writing clearly, able to perform individually or as teamwork.

We offer:

International (European and Asian) team with a lot of experiences to share.

High development potential within the company.

Possibility to have exposure in fund management and wealth management industry.

Build experience in the Asset Management industry.

Full-time and Long-Term position. Strong career upside potential for a talented candidate.

Kindly attach your CV, cover letter and small personal note to your application, and we will be in touch with you.

We are looking for a motivated Operations & Administration Executive who is diligent and able to learn fast.

We are an MAS regulated and you would need to like to work in an international team. Our new Admin & Operation Officer will be able to provide independent support to the COO after training period.

Duties include but not limited to liaising with service external providers (lawyers, banks, Trustee), communication with clients (email, phone), office maintenance, generating invoices, organise and filling of documents. Duties will also include greeting visitors, answering incoming phone calls, purchasing office supplies, and taking proper inventory.

Two years of experience in office administration and management support.

Candidates with an understanding of investment products, banking regulation, or experience in wealth management/financial industry would be highly preffered but not compulsary.

Excellent in computer skills, including high degree of proficiency in Microsoft Word, Excel, PowerPoint and Outlook or any other email program.

High level of confidentiality and attention to details are also required.

Independently setting priorities & initiative, speaking and writing clearly, able to perform individually or as teamwork.

We are and International (European and Asian) team with a lot of experiences to share.

High development potential within the company.

Possibility to have exposure in fund management and wealth management industry.

Build experience in the Asset Management industry.

Full-time and Long-Term position. Strong career upside potential for a talented candidate.

Kindly attach your CV, cover letter and small personal note to your application, and we will be in touch with you.

• Monday - Friday: 8.30AM - 6PM
• Working Location: Pioneer

Our client is a well-established Manufacturer of Hardware.

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents and communicate relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to customer complaints and provide after-sales support
• Store and sort financial and non-financial data in electronic form and present reports
• Process orders accurately and on time
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress
• Identify shortcomings and propose improvements

Requirements:

• Experience as a sales coordinator or in administrative positions is a plus.
• Knowledge of general hardware products such as bolts, nuts, washers, etc. is an added advantage.
• Good computer skills (MS Office).

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

• Mon-Fri: 9am-5:30am, 9am-12pm Sat(Once a month)
• Location: Tuas West Road MRT (walking distance)
• Marine MNC

My client is MNC Marine Engineering company.

Job Description:

• Perform a range of general administrative duties such as data entry and the preparation of weekly and monthly reports.
• Handle purchase orders (POs), delivery orders (DOs), contracts, and quotations.
• Engage with customers through phone and email communications.
• Address customer complaints promptly and provide after-sales support as needed.
• Assist overseas team members and coordinate follow-ups on international requests and inquiries.

Job Requirements:

• Bachelor’s degree holder Proficient in spoken and written English
• Capable of working well under pressure
• Self-driven, proactive, and collaborative team member
• Skilled in computer use and adept at multitasking

HOW TO APPLY:

Interested applicants, please click on “Apply Now” to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Responsibilities

• Assist in trade lane monitoring and development.
• Assist in overseas offices management and agency network development.
• Generate reports and perform data analysis.
• Identify and resolve any issues in data collation using in-house systems.
• Perform project work and provide administrative support to the department.
• Any other ad-hoc duties as assigned.

Job Requirement

• Possess a Degree/Diploma from a recognized tertiary institution.
• Proficient in Microsoft Office.
• Strong analytical skills.
• Good communication skill, resourceful, creative, and willing to learn.
• Strong sense of ownership and commitment in assigned tasks.
• Able to work independently in a dynamic environment and demonstrate good teamwork.

ViSenze is one of the fastest-growing A.I. start-ups and a recognised market leader in the development and implementation of visual recognition technology in retail. To help us build upon our success, we are seeking a Revenue Operations Executive (Finance) to manage and optimize the revenue and finance operations process.

This position will report to the Financial Planning & Revenue Operations Manager in the Finance and Revenue Operations function and will work across multiple stakeholders and various level of involvement from sales, finance, and operations functions to drive process success, align efforts and using data and analytics to measure and improve performance. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a good understanding of the Quote to Cash process.

Responsibilities:

• Working with Sales & Marketing, monitor and review the sales funnel on a weekly, monthly, and quarterly basis while reviewing recurring revenue meetings with the GTM team.
• Manage billing and invoicing, invoice process flows, invoice requests and overdue invoice follow-ups
• Monitor accounts receivable cash collection and assist the finance team in preparing cash flow report and forecasts 
• Systems and tools: Maintain, evaluate, implement, and optimize revenue operations and finance systems and workflow, including CRM (Hubspot), marketing automation, sales analytics tools, billing tools (Stripe & Netsuite), partner tools (e.g. ACE). Ensure data accuracy, integration, and alignment across systems.
• Process Improvement
• Collaborate with cross functional departments to identify and implement process improvements.
• Identify and resolve challenges and issues within the revenue operations process.
• Contribute to the development and continuous improvement of the Quote to Cash process.
• Provide training and support to team members on revenue operations best practices and tools e.g. Hubspot, ACE
• Performance Monitoring: Assist with development and reporting of key performance indicators (KPIs) and dashboards to track revenue performance metrics. Regularly monitor and report on progress towards revenue goals, identifying areas for improvement.
• Liaise with partners e.g. AWS to ensure tools and process integrations (e.g. ACE), funding administration (pilots & marketing), billing and reporting, and etc.
• Cross-Functional Collaboration: Foster collaboration and communication across sales, marketing, finance, and other departments to ensure alignment towards revenue objectives.
• Continuous Improvement: Stay informed about industry best practices, emerging technologies, and market trends related to revenue operations. Continuously seek opportunities to optimize processes and drive revenue growth.
• Support other finance administrative functions as assigned by the Finance Planning & Revenue Operations Manager

• Fresh university graduates or degree holder with 1-2 years of experience in revenue/ finance operations or a related field, preferably in a start-up environment
• Bachelor’s degree in business, marketing, or a related field.
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Good organizational skills, meticulous and adherence to operational due diligence.
• Experience with CRM tools (e.g., Hubspot), will have an added advantage
• Excellent communication and collaboration skills, with the ability to work effectively with a team.
• Strong Understanding of Quote to Cash processes 
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
• Competency with standard office software such as Microsoft Office (Excel) and Google spreadsheets etc 
• Flexibility and adaptability to change.
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.

About ViSenze

ViSenze is a global leader in visual recognition technology, offering AI solutions that enhance the way consumers discover and purchase products. Our cutting-edge technology powers visual search, recommendations, and personalization for retailers, e-commerce platforms, and digital publishers worldwide. With a mission to make shopping delightful and intuitive, we enable businesses to deliver personalized shopping experiences that drive engagement and increase conversions

Join us at ViSenze and be part of a diverse and talented team that is shaping the future of e-commerce through AI and visual recognition technology. Find out more about us here - www.visenze.com

The NIQ/GFK Sales Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales growth engine which is instrumental for the company’s success.  

As a Sales Account Development Retail Lead, you will take responsibility of the retail team. With your collaborators, you will drive the overall retail collaboration from sales, renewals, and cooperation agreements with retailers in your scope.  

You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.  

You will lead a team of associates to support and coach for reaching targets and enhancing their employee experience. 

Responsibilities 

• Secure the retailers cooperation continuity improving the conditions of existing co-operations agreements with current retailer partners 
• Ensure all data partnerships are correctly managed within the Partnership Program framework 
• Ensure the Best-in-Class servicing through your own team and in collaboration with the customer services using our different platforms in priority 
• Sourcing for strategic new retailers, enhancing features & inputs from existing ones (incl promo data) 
• Drive sales, cooperation renewals and overall growth of existing  retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships 
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Pricing, Assortment, Loyalty, OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of retailers on our capabilities and information 
• Develop a strategic understanding of our retailer’s industry/business/markets/clusters 
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, others) to define strategic Account Plans and JBPs and remove roadblocks 
• Drive strategic action plan to tackle Voice of the Customer feedback 
• Lead and inspire sales and servicing team, enhancing their skills and improving their experience 
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends 
• Communicate clearly , thus ensuring team activities are always focused and relevant 
• Implement Global and Regional strategy and organization, be able to drive change 

About You  

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the retail landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships. Understanding our customers and their contexts, effective negotiation and growth mindset drive your work.  Throughout your tenure, you will demonstrate the following competencies:  

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results.  
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages  
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future  
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.  
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy.  
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions  
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.  
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships  
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.  

• Providing general support & advice on various aspects of mechanical & electrical services
• Preparing design brief documents for all mechanical and electrical services
• Involve and drive performance standards through expert communication and effective use of the performance management process
• Evaluating Contractor's design proposals and specifications
• Carrying out cost analyses on mechanical and electrical services
• Maintain and develop good relationships with clients, take every opportunity to uphold and increase the profile of our firm as a provider of professional, premium quality services to the construction industry
• Attend onsite and consultants’ meetings and liaise with clients on MEP matters
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main MEP contracts and nominated sub-contracts for contract formalization
• Measure and take off quantities for MEP work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arranged payments
• Assessing interim payment applications and final accounts

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

• Providing general support & advice on various aspects of mechanical & electrical services
• Preparing design brief documents for all mechanical and electrical services
• Involve and drive performance standards through expert communication and effective use of the performance management process
• Evaluating Contractor's design proposals and specifications
• Carrying out cost analyses on mechanical and electrical services
• Maintain and develop good relationships with clients, take every opportunity to uphold and increase the profile of our firm as a provider of professional, premium quality services to the construction industry
• Attend onsite and consultants’ meetings and liaise with clients on MEP matters
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main MEP contracts and nominated sub-contracts for contract formalization
• Measure and take off quantities for MEP work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arranged payments
• Assessing interim payment applications and final accounts

The Sales Lead for Singapore is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market. He/ she would also be effectively managing key client accounts to ensure overall client satisfaction with GfK (by NIQ Company) services, thereby achieving continuous revenue growth for the business.

Responsibilities: 

• Achieve country sales target and manage accounts with new and existing clients
• Strategize the business selling approach with focus on the Tech & Durables industry
• Identify and develop the growth opportunity values using GfK tracking data based on the client needs
• Analyze and present our data and findings in order to create a need to increase selling opportunities to existing and potential clients
• Establish and maintain excellent relationships with key decisionmakers within existing and potential clients
• Build and maintain C-suite level engagement to increase upsell opportunities
• Identify potential problems and propose pro-active solutions to meet client needs