Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To ensure compliance with standard of service, operating procedures, and health/ safety regulations
• Extend warm greetings to guests upon arrival and usher them to allocated seats.
• Ensure that mis-en place/side station is all properly set-up before the shift commences.
• Attend daily briefing and ensure all job assignments are duly carried out.
• Greet and bid farewell to guests in a professional and warm manner.
• Carry out suggestive selling.
• Assist cashier in preparing and presenting bills.
• Assign responsibilities to team members and help during busy periods.
• Supervise and train team members to ensure high service standards are maintained.
• Assist Superior to enforce all pre-check and check control procedures.
• Monitor the quality and quantity of all food and beverage items served and provide feedback to culinary team.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Take ownership of a guest complaint/problem until it is resolved, or it has been addressed by the appropriate manager or employee.
• Develop a relationship with all guests to build repeated clientele internally and externally.
• Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)
• Ensure colleague is effective and well trained and deviation from service procedure is corrected through on the job training.
• Ensure that established control procedures, liquors’ law and regulations are followed.
• Monitor volume of business and related labor requirement forecast and control.
• To perform any other duties that may be assigned by the Management.

Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on delivering prompt and efficient service while ensuring a positive experience for all users.

*Rotating Shift & Weekend Support Required*

Responsibilities:

• Password Reset Assistance: Respond to user requests for password resets promptly and efficiently, following established procedures and security protocols.
• User Authentication: Verify user identities and ensure proper authorization before processing password reset requests.
• Troubleshooting: Perform initial troubleshooting of basic account access issues to identify potential causes and solutions.
• Documentation: Accurately document all user interactions and resolutions in the helpdesk ticketing system, ensuring thoroughness and clarity.
• Escalation: Escalate complex or unresolved issues to appropriate technical teams or higher-level support personnel as needed, following escalation procedures.
• User Education: Provide guidance and education to users on best practices for password management and account security.
• Customer Service: Deliver exceptional customer service by maintaining a professional and courteous demeanor in all interactions with users, demonstrating empathy and understanding.
• Adherence to Policies: Adhere to company policies, procedures, and security guidelines at all times to ensure the integrity and confidentiality of user accounts and data.
• Continuous Improvement: Actively participate in training and professional development opportunities to enhance skills and knowledge related to password management and user support.

Requirements:

• Education: Diploma or equivalent; additional certifications or coursework in IT or customer service is a plus.
• Experience: 3 years of experience in a customer service or helpdesk role preferred, with specific experience in password reset support highly desirable.
• Technical Skills: Basic understanding of computer systems, networks, and password management principles; familiarity with helpdesk ticketing systems is advantageous.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical users.
• Problem-Solving Abilities: Strong problem-solving skills and the ability to troubleshoot and resolve basic technical issues independently.
• Customer Focus: Dedication to providing exceptional customer service and maintaining a positive user experience.
• Team Player: Ability to collaborate effectively with team members and other support personnel to achieve common goals.
• Adaptability: Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
• Attention to Detail: Meticulous attention to detail and accuracy in documenting user interactions and resolutions.
• Able to commit to rotating shifts & weekend support
• Singaporean(s) Only

If you are passionate about helping users and ensuring their satisfaction through prompt and effective support, we encourage you to apply for this position. Join our team and play a crucial role in facilitating user access and enhancing overall productivity within our organization.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

RESPONSIBILITIES:

· Handle AP of accounts including data entry into the accounting system.

· AP duties include verifying vendor invoices with supporting documents and issuing payments.

· Ensure compliance with internal controls, policies, and processes for accounting & finance functions.

. Verify and manage payment requests, ensuring timely payments for institutions according to the agreed schedule.

· Liaising with Operations and external vendors on key accounting-related matters.

· Cross-functional support on ad-hoc reports and/or accounting matters.

REQUIREMENTS:

· Professional qualifications, Diploma and/or Degree in Accountancy or equivalent.

· 3-5 Years of Experience.

· Possess a willing-to-learn and proactive attitude.

· Good communication and interpersonal skills.

· Experience with construction accounts management is a plus

· 5 days work week

F&B company from Osaka with 20 stores in Singapore, 90 in Japan, 20+ in Thailand, 3 in USA and more upcoming stores in SEA, Asia-Pacific and Americas on global expansion. We have two passions, food and people. And we want you to join our growing team and spread more happiness, wellness and good food around!

Seeking franchise business sales executive with marketing experience of at least 1 year at one place with good sales results. training on job with familiarity with operations of the stores and concepts

will learn about P&L with 30-40% of time travelling and attending and exhibiting at trade shows

MUST be good at excel and analysis of data

Relish in our delicious brands, Tonkotsu Kazan Ramen, Maji Curry, Belle-Ville Pancake Cafe, Hachikian, Hachicken Ramen and more, and take pride that we will plant our footprint firmly beyond Japan and improve lives around us.

Time waits for no man, join us on this exciting journey of self-discovery and levelling up.

Job Summary:

• Industry: Tertiary education
• Location: Kent Ridge
• Employment type: 2-year contract

Job Responsibilities:

• Review and file withholding tax returns every month, ensuring timely filing to the IRAS and adequate approval of journals
• Prepare monthly reconciliation of withholding tax filings and payments
• Address simple WHT queries from various departments
• Prepare and post journal entries for GST
• Perform quarterly Balance Sheet reviews
• Generate reports and prepare schedules for quarterly GST filing
• Collate information for property tax-related matters
• Assist in any ad-hoc duties and projects as assigned

Job Requirements:

• Diploma or Degree in Accountancy, Finance or equivalent is preferred
• Minimum 3 to 4 years of working experience
• Proficient in Microsoft Office, in particular Excel
• Strong numeracy and analytical skills
• Basic GST, withholding tax and/ or property tax knowledge is preferred
• SAP S4 HANA knowledge and experience are a plus

Good interpersonal skills inclusive of communication skills, service orientation to patients, and internal stakeholder management

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Jenga Corp is one-stop professional services for global finance and fintech business and we wish to hire a Corporate Secretarial Executive.

About the role:

• Incorporation of new companies;
• Maintenance of corporate secretarial records for various entities, including statutory registers;
• Ensure compliance with relevant statutory and regulatory requirements are strictly met;
• Preparation of Directors’/ Shareholder’s meeting minutes and resolutions and ensuring documents are properly signed, lodged and filed;
• Preparation of annual returns and other statutory documents;
• Preparation and lodgement of routine/ ad-hoc statutory documents/ client transactions;
• Managing Corppass authorisations;
• E-stamping with IRAS for transfer of shares;
• Issuance of share certificates;
• Facilitate the billing process for clients’ annual fees;
• Proper maintenance of all clients’ documents;
• Collaborate with external partners for offshore entities;
• Arrange for the notarisation and legalisation of documents;
• Recording and performing of KYC for client onboarding.
• Recording of records into Zoho CRM system.

You should have:

• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Proficient oral and written communication skills (both in English and Chinese to better manage the clients);

The Role

To provide administrative support for academic sponsorship, training sponsorship (external learning projects) and leadership and management programmes for IHH SG staff.

Key accountabilities

• Provide administrative support for all academic sponsorship, training sponsorship, management programmes
• Collate nomination for shortlisting of qualified staff and coordinate interviews
• Collaborate with education institutions on application and other matters
• Prepare the necessary agreements and process any payment, if required
• Ensure all required documents are in place for each successful application
• Compute the liquidated damages for breaking of bonds
• Maintain all databases and Pfiles
• Monitor the central pool of training budgets
• Work with internal stakeholders such as HR and Finance, external stakeholders such as training vendors
• Generate reports and provide logistic support such as room booking, set-up and preparation of materials as required
• Other duties as and when required

Qualifications & Experience

• Preferably with 2 years of relevant working experiences in education or training industry
• Preferably with good knowledge of SSG, MOM and MOH regulations
• Attention to detail and problem-solving skills
• Proficient in office management software (MS Office)
• Customer-orientated, strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Ability to work independently and as part of a team

We are seeking a marketing professional experienced in the EduTech sector.

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal)

This person will most likely begin as an Marketing Assistant / Executive and must have a good understanding and/or experience in a good understanding of the EduTech industry

The primary purposes of this role are:

a) a good understanding of the EduTech industry

b) ability to market our existing database and customers in the education and academic industries

c) able to assist the Managing Director to further develop or create business models in the EduTech Field

When you apply, please ensure you talk about how much you have/do not have on each of the skills, apps, programs, software etc mentioned above.

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal).

(please do not call or whatsapp, as our phone lines do not handle employment, only our email application process).

You are responsible for the full cycle of recruitment process of the assigned departments. In addition, you will also provide advisory and support to the departments on HR-related matters and implement HR programmes and initiatives. You will participate and spearhead HR projects as and when required.

Job Requirements

• Diploma holder with 8 years of relevant HR experience
• Fresh Degree graduate are welcomed to apply
• Strong communication and interpersonal skills
• Proficient in Microsoft Word and Excel
• Effective organizational skills with an ability to prioritize workload

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k)

Responsibilities & Duties:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Position: Bank Executive
Duration: 3 Months
Salary: $1900 - $3000 (depending on experience)

Job Responsibilities:

• Review and analyze customer profiles for AML/CFT/Sanctions risks.
• Identify and mitigate money laundering (ML) and terrorist financing (TF) risks.
• Recommend and implement risk mitigation plans.
• Support compliance requests and risk management projects.
• File and review Suspicious Transaction Reports (STR).
• Conduct Customer Due Diligence (CDD) reviews.
• Provide AML advisory and participate in risk management initiatives.

Requirements:

• Minimum GCE ‘A’ Level.
• Proficient with Microsoft Office.
• Willingness to learn financial crime compliance concepts.
• Detail-oriented, strong multitasking skills, and ability to work in a fast-paced environment.

Attn: Kay Kwok

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Kwok Kia Wei | Registration No: R2110176

• Responsible for the realization of sales objectives within the assigned group.
• Develop and execute a territory business plan, utilizing and leveraging territory reports to identify emerging trends and strategize accordingly
• Achieve account market share and annual sales target by implementing account specific ethical sales and marketing partnership programs.
• Maintain relationships with the key account and for the negotiation of customer contracts in accordance with overall company sales strategy.
• Arrange and conduct trainings, presentations and demonstrations for related personnel (eg. HCP, nurses, sales consultants, etc.)
• Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.

As a Business Development Executive, you will be responsible for driving the company’s revenue growth by identifying new business opportunities, building client relationships, and optimising sales processes.

You will work closely with the sales, marketing, and product teams to develop and implement effective business strategies. Your goal will be to expand the client base, increase revenue, and strengthen our market presence.

Key Responsibilities:

Market Research & Analysis:

• Conduct in-depth research on industry trends, competitor activities, and market needs.
• Identify emerging markets and business opportunities to target for potential growth.
• Analyse customer segments and preferences to refine the company's value proposition.

Lead Generation & Client Acquisition:

• Identify Potential Leads: Utilize various tools and platforms (e.g., LinkedIn, CRM systems, trade publications, and industry events) to build and maintain a robust pipeline of qualified leads.
• Outbound Prospecting: Engage in cold calling, emailing, and social media outreach to initiate contact with decision-makers and stakeholders in target companies.
• Networking: Attend industry events, trade shows, and conferences to connect with potential clients and partners, enhancing the company's visibility and market reach.
• Qualifying Leads: Assess and qualify potential leads based on their needs, budget, and decision-making timelines to prioritise high-value opportunities.
• CRM Management: Maintain detailed records of lead interactions, follow-up activities, and next steps using CRM software to ensure efficient lead tracking and conversion.

Sales & Negotiation:

• Develop and deliver compelling pitches and presentations tailored to the specific needs and pain points of prospects.
• Collaborate with internal teams to craft customised proposals that align with client requirements and demonstrate the value of our offerings.
• Negotiate terms, pricing, and contracts to close deals and achieve or exceed sales targets.
• Prepare quotations and proposals and follow up with clients.
• Fulfilment of sales orders by an existing customer.
• Liaise with logistics to ensure timely delivery of goods.
• Liaise with finance to ensure timely invoicing and payments are received from clients.
• Work closely with marketing on new product developments as required.
• Process purchase and sales orders.

Client Relationship Management:

• Build and nurture long-term relationships with clients, ensuring satisfaction and creating opportunities for upselling or cross-selling additional services.
• Act as the primary point of contact for key clients, providing them with ongoing support, updates, and solutions to their business challenges.

Strategic Planning & Collaboration:

• Work with marketing teams to develop targeted campaigns and materials that align with business development goals.
• Collaborate with the product team to provide market feedback and insights to improve and customise product offerings.

Reporting & Analysis:

• Sales Performance Tracking: Regularly update sales metrics, including lead conversion rates, sales pipeline status, and revenue growth, using CRM tools and data analytics software.
• Weekly/Monthly Reports: Prepare detailed reports on business development activities, including lead generation performance, sales achievements, and upcoming opportunities. Present findings and recommendations to senior management.
• Market Analysis Reports: Generate reports highlighting market trends, competitive landscape, and potential areas for expansion.
• Forecasting: Analyse data to forecast future sales, set targets, and develop action plans to bridge any gaps in reaching sales goals.

Continuous Improvement:

• Stay up-to-date with industry trends, new technologies, and best practices in business development to enhance personal skills and contribute innovative ideas to the company’s strategy.
• Participate in training programs and workshops to improve lead generation techniques, sales strategies, and CRM management skills.

Skills & Qualifications:

• Proven experience in business development, sales, or a similar role.
• Strong knowledge of CRM software and sales tracking tools (e.g., Salesforce, HubSpot).
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently, manage multiple projects simultaneously, and achieve targets in a fast-paced environment.
• Strong analytical skills with a focus on data-driven decision-making.

Job Description

• Responsible for quantity take off and cost estimation
• Preparation of tender & quotation submission and follow up with tender clarifications and interview
• Source quotation, liaise and negotiate with subcontractors and suppliers
• Preparation and resolution of progress claims, variation orders and final accounts
• Evaluation and certification of subcontractors’ progress claims, variation orders and final account
• Attend site meetings to capture all variation claims, preparation of interim valuations and potential variation works
• Liaise with Client and Consultants on all contractual issues
• Handle other assigned duties or related job as required

Requirements:

• Preferably past experience in main contractor HDB project
• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Quantity Survey or equivalent.
• Preferably have local construction experiences
• Computer literacy in MS office preferably with basic AUTOCAD drawing
• Meticulous, Independent, Ability to work in a team.

Property Executive

Work Dynamics - Integrated Facilities Management

Property Executive duties and responsibilities include planning and executing strategies for completing property management, periodic preventive maintenance, reactive maintenance and maintenance projects within KPI and in a timely manner. Supervising all property management, soft services, M&E services (include M&E minor project work), leading a team and vendor groups to manage and support the tactical delivery and be the on-site key point of contact for the key stakeholders. You will be supporting and assist managing the growth and performance of the site operations together with the SFM, Cluster Leads, peers through leadership, drive excellence, and participate in key discussions. You will also work closely with client’s line managers on property, soft services, mechanical, electrical, and technical field strategy and in driving the implementation of all features include on site. The responsibilities will include supporting the site budget, inventory management, maintenance and operations, contract services, purchasing of material, and equipment & supplies. Ability to effectively communicate via phone and email ensuring that all administrative duties are completed accurately and delivered with high quality and in a timely manner. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Direct report to the assigned Cluster Lead or Manager. As an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Likewise, you’ll be working side-by-side with both engineering and facilities departments in handling our contractors. Ensuring workplace safety is also within your scope. You will actively participate in health and safety reviews and identify potential risks. You will also participate in emergency evacuation procedures as needed.

Responsibilities

• Manage and oversee the preventive and corrective maintenance works in association with soft and hard FM services where applicable. These shall include but not limited to cleaning, pest control, security, fire protection system, security system, lifts system, ACMV, plumbing & sanitary system, building works, etc. Monitor submission of supervisors’ daily inspection and periodic cleaning reports.
• Manage and oversee the carpark operations and its parking guidance system. Review cleaners’ and landscapers’ deployment and duties to optimal use of manpower.
• Attend to all complaints/feedback, incidents and crisis situations and submit incident report.
• Liaise and coordinate with Contractors to ensure timely maintenance works are done.
• Supervise and ensure that all types of routines and ad-hoc repair works undertaken by the term contractors are carried out according to the Contract. Coordinate with the vendors for their plan training programme for cleaners, landscapers and pest control.
• Compile service reports and send them to Client.
• Plan and implement improvement work for the buildings under his/her care.
• Inspect building common areas and tenanted spaces, reporting all defects and noncompliances to Facilities Manager (FM) or Cluster Leads.
• Attend tenancy fit-out meetings.
• Source for quotations for ad-hoc repair works, parts replacement, and other work.
• Prepare cost estimates for ad-hoc maintenance, reinstatement and improvement works and work completion form/job sheet once work is completed for billing purpose.
• Establish communication with tenants on any disruptions, feedbacks, fitting-out and maintenance works conducted on site.
• Use of Computerized Maintenance Management System (CMMS) to record defects and update the status of the feedback till closure.
• Manage PTW application by the Contractors or Tenants.
• Ensure all statutory licenses and permits are renewed timely (e.g. fire cert, petroleum & flammable materials storage licence, building signage, annual water tank cleaning, periodic structural inspection, periodic façade inspection, etc.)
• Render assistance for VIP Visits and Events.
• Assist the FM or Cluster Leads in preparing the monthly KPI presentation slides and management report.
• To undertake other work assignments which the Management may assign.

Requirements

• Diploma or Degree holder in Building or Facilities related disciplines with min. 3 years of related working experience.
• Fire Safety Manager Certification an added advantage.
• Good understanding and knowledge of facilities operations / tenant management.
• Proficient in MS Office, PowerPoint, Excel, and ability to analyse data.
• Team Player and willing to learn.
• Independent, self-motivated, flexible, responsible, and able to work under pressure.
• Pleasant personality, strong customer service, interpersonal skills, and problem-solving ability.

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations,

·Preferably 3 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Role

Administrative support for Assistance Management Team (AMT)

Main Responsibilities

Assistance Management:

• Ensure timely submission of New Applicant Fee Financial Reviews (FFR) in the CRM system for approval.
• Verify that all supporting documents for Welfare FFR are complete and ready for submission.
• Generate National Means-Test System (NMTS) reports from the NMTS portal prior to FFR submission.
• Seek approval for EZ link reimbursement from designated approvers.

Administrative Support for Taxi Assistance:

• Generate and audit monthly taxi misuse reports to ensure compliance and accurate record-keeping.
• Coordinate taxi card logistics for distribution to dialysis centres or arrange collection by Social Workers at HQ.
• Prepare and issue taxi card acknowledgment slips to Social Workers for patient distribution.
• Ensure all acknowledgment slips are collected, scanned, and stored in the CRM system for tracking.
• Maintain and update the acknowledgment slip spreadsheet regularly to monitor compliance and distribution.
• Attend to phone and email inquiries related to taxi card services.
• Liaise with vendors for replacement of lost or malfunctioning taxi cards.
• Reconcile all vendor invoices, obtain Head of Department (HOD) approval, and submit to the Finance team (FIN).

General Support:

• Assist community care staff with taxi card applications and seek approval from designated approvers.
• Generate staff taxi card balances at month-end and ensure approved top-ups are processed before the new month starts.
• Assist with any ad-hoc duties as assigned by the reporting officer to ensure smooth departmental operations.

Qualification (Related Field)

• Diploma or equivalent, administration related qualification will be preferred

Experience

• At least 2-3 years of experience in healthcare/administration related work

Soft Skills

• Excellent communication skills with stakeholders and patients
• Good adaptability, pragmatism and self-awareness
• IT Savvy
• Team player

Company Description

IMC Group is a leading cross-border advisory firm that serves large companies, multinational corporations, small and medium-sized enterprises, high-net-worth individuals, family-owned businesses, and start-ups. IMC is a Member Firm of Andersen Global in the United Arab Emirates, Singapore, and India. Andersen Global is a global association of legally separate, independent member firms with a presence in over 390 locations in more than 170 countries worldwide. IMC offers a wide range of services, including Corporate Advisory, Global Mobility, Mergers & Acquisitions, Governance, Risk & Compliance, Accounting, Private Client & Family Advisory, Outsourcing Solutions, and Digital Transformation.

Job Description

We are looking for a highly motivated and results-oriented Business Development Executive to join our dynamic team. As a Business Development Executive, your primary responsibility will be to drive growth and expand IMC Advisory Services' business through strategic partnerships and client acquisition.

Responsibilities:

· Generate business growth by developing new leads and contacts through various channels, including online research, networking tools, and referrals.

· Identify and thoroughly research opportunities in both new and existing markets.

· Develop and maintain an in-depth understanding of the company's services and target market to effectively communicate the value proposition to potential clients.

· Monitor industry trends, market dynamics, and competitor activities to identify new business opportunities and proactively develop strategies to stay ahead.

· Engage with clients to understand their needs and offer tailored solutions to address their challenges.

· Skillfully negotiate and close business deals, ensuring mutually beneficial agreements.

· Maintain an updated prospective client database for effective pipeline management.

· Prepare and deliver persuasive pitches and presentations to potential new clients.

· Cultivate positive and long-lasting relationships with current and potential clients.

· Ensure outstanding customer service through regular client follow-up and proactive support.

Key Competencies Required:

· Minimum of 2 to 3 years of experience in B2B development, preferably within the financial services sector.

· Strong networking and relationship-building skills, with the ability to quickly establish rapport and credibility with clients and stakeholders.

· Exceptional analytical and problem-solving skills, enabling identification and capitalization of business opportunities.

· Commercially savvy individual with excellent communication skills.

· Self-driven and adept at working independently, taking ownership of projects and targets.

· Ability to collaborate effectively within a team to achieve collective business goals.

• Administer Career Conversion Programme (CCP), including programme structures, stakeholder management and project operations.
• Prepare monthly new hires’ report and liaise with Workforce Singapore (WSG) and ASMI on CCP eligibility assessment.
• Work with departments and CCP participants on registration and monitor the progress.
• Track the outcomes of the placement programmes through reports and collection of success stories.
• Administer the funding grants, includes tracking and preparing necessary documentation and submission for reimbursement claims.
• Maintain and update all CCP records for audit and compliance purpose.
• Administer Employee Benefits programmes, such as submission of insurance claims and work injury claims.
• Liaise with insurer and employees on insurance matters and support in yearly insurance renewals.
• Administer full-cycle of scholarship programmes, such as Singapore-Industry Scholarship and Work Study Diploma programmes.
• Assist and support in collaboration with Government Agencies and Institutes of Higher Learning (IHLs), including attending meetings with managers and organise industry visit.
• Support in the design and implement organization development or change interventions to ensure that the organization strategies are delivered for long term sustainability.
• Support in talent development programme to support company’s retention / growth and succession planning.
• Participate in HR related projects, company events and development programme.
• Assist in preparation for human resources management or development policies and processes
• Assist in monthly HR reporting, including compilation of monthly HR statistics, prepare Senior Management Meeting report, Board Paper, Annual Report and Sustainability Report.
• Assist in MOM/Misc, tender questionnaires and other ad-hoc survey.

Job Requirements

• Possess Diploma or Degree in Human Resource or equivalent.
• Min 2-3 years in experience in HR generalist, focusing on human capital development and operational support.
• Good knowledge of government regulations and well-versed with various government grants or funding for developing talents.
• Proficient in Microsoft Office, MS Excel, PowerPoint and creating presentations preferred.

Digital Marketing Executive (Insurance)

Our client is a customer-focused insurance broker.

• Create and execute detailed digital marketing and social media strategies to enhance online traffic, engagement, inquiries, and sales.
• Assist in the integrated campaign planning process, covering everything from creative development to media strategy and optimization to meet brand and commercial objectives.
• Spearhead brand and product marketing initiatives, including new product launches, using an omnichannel approach while working closely with internal teams.
• Perform market research on trends and consumer insights to boost engagement and shape digital strategies aimed at lead generation and brand awareness.

Requirements:

• Diploma in Marketing or equivalent.
• At least 3 years of experience in Digital Marketing.
• Proficient in CRMs, Google Analytics, SEM, SEO, SMM, and marketing tools such as HubSpot and Mailchimp.
• Strong analytical skills and a solid understanding of online marketing concepts, strategies, and best practices, enabling data-driven business decisions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities

We are part of a global logistics and supply chain company specializing in air freight services. We are looking for out for an energetic and highly motivated individual to assist our operations team for the next phase of our business. We are located in the East part of Singapore which is reasily accessible.

The candidate is responsible for:

Duties

- Assist customers with daily cargo bookings and manage the administration of these bookings, including entering flight reservations into the system and issuing airway bills.

- Plan the daily flight load to optimize capacity and efficiency.

- Ensure the smooth uplift of shipments by tracking cargo movement, conducting warehouse checks, and overseeing operations at the tarmac.

- Address customer claims for missing or damaged cargo and handle any queries related to reservations. Provide timely follow-up with customers to resolve issues.

- Perform additional duties as assigned.

I. ACCOUNTING

· Manage full accounting functions - Including AR-billing, Credit control, Payment, GL, Journal entries, Bank reconciliation, Month-end closing, Stocks, Fixed assets, Reconciliation of AR/AP

· Update all shareholders on a quarterly basis on financial status and quarterly operational updates/changes

· Update Directors on monthly financial reports

· Liaise with external auditor/tax agent on all audit/tax matters

· Liaise with Corporate Secretary on all AGM, resolution matters, dividend, etc.

· Filing of Quarterly GST & govt survey forms

· Verify employees’ claims and make reimbursement

· Assist the director with Shipper on shipping status of purchases from overseas

· Update the maintenance service agreement file

· Monitor staff loan/Staff advance accounts

· Prepare monthly audit schedules

· Review processes & workflow as and when required

· Other tasks assigned by supervisor

II. PAYROLL & HR (Currently 22-25 Headcounts)

· Involve in recruitment, new staff’s on/off-boarding

· Prepare employment contracts

· Coordinate new/renewal WICA, PA, Foreign worker medical plan & Foreign worker bond

· Coordinate medical check-up for foreign workers

· Manage EP/SP/WP application, issue passes, renewal of passes, pass termination, appealing for rejection etc.

· Updating of annual leaves, medical leaves, childcare leave in payroll system.

· Prepare monthly payroll, including calculation for OT, standby allowances and CPF submission

· Coordinate staff training (including applying for training grant)

· Coordinate performance appraisal

· Prepare IR8A, IR21, AIS submission, etc.

· Liaise with dormitory operator/landlord on payment and issues arising between workers and the dormitory/accommodation

· Review & update the Employees’ handbook

· Filing of govt-paid childcare leave, parental leave etc. from the government portal

· File waiver of foreign worker levy

· Update MOM on changes on addresses, downward salary adjustment etc. for foreign worker

· Other tasks assigned by supervisor

III. Administrative

· Manage all day-to-day office administrative matters i.e. copier issues, printing of name cards, forms, purchase stationeries, office rental matters etc.

· Other tasks assigned by supervisor

Requirement

• Qualification: Minimum Diploma in Business studies/Accountancy
• Minimum 3 years of experiences in full sets of accounts
• Minimum 3 years of experiences in Payroll & human resources
• Experience in ABSS Premier Accounting/Info-tech Accounting and Million Payroll will be value added, but not necessary
• Familiar with Employment Act, CPF act, GST filing, Accounting Standards
• The candidate must be independent, mature, self-starter, meticulous, confident
• Proficient in Microsoft Words, Excel (Pivot, V-lookup etc.)
• Candidates who can start within short notice period will have added advantage
• Singaporean/SPR only

Ensure all processes whether import or export or transhipment shipments are carried out in accordance with established procedure and instructions in compliance with regulatory requirements.

Ensure timely preparation of documents for custom clearance, inward or outward permit application, delivery orders, etc for import, export and transhipment consignments in compliance with customer requirements and shipping practices.

Ability to generate import clearance permits

Arrange timely pickup / delivery of cargoes to and from customers according to schedules

Arrange timely transfer of cargo for transhipment connection

Assist customers as and when required, without compromising on procedures

Prepare billing or invoicing to customers including COD transactions

Prepare costing and close file

Ensure accurate expected gross profit reporting

Ensure meeting KPIs performance

Perform clerical duties as and when assigned by immediate superior

Good working knowledge of operations (Air Freight) and handling of DGR cargo

Minimum of 3 years of relevant working experience, preferably with certification in Freight & Logistics

Possess the ability to work independently and good team player with initiativeness

Preferably with minimum GCE 'O' Level passes

Tradenet qualification - a must requirement

Familiar with Trade Regulatory, Trade Net and handling requirements of DG cargo as per classified by IMO

Must have computer knowledge - Microsoft Office, Outlook, Cargowise

Have positive desire to achieve Customer Excellence Service