Job Description

About this role:

Wells Fargo is seeking a financial crimes professional to join the International Financial Crimes team in APAC. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Manage and develop a team of individual contributor roles with low to high complexity and risk
• Provide end-to-end investigative support via reviews and approvals for the APAC GFIU to meet regulatory financial crimes and SAR/STR filing obligations
• Engage stakeholders and internal partners
• Implement and maintain an effective financial crimes program for the company that complies with all applicable laws, regulations, and regulatory expectations including Bank Secrecy Act, Anti-Money Laundering, Counter Terrorist Financing, and Global Sanctions
• Manage procedures, controls, analytics, and trend analysis to ensure proactive identification, prevention, execution, detection, investigation, recovery and reporting of financial crime activity
• Understand the impact of operational risks in relation to processes and controls
• Review and manage confidential information that is associated to cross border information sharing policies and regulatory obligation requirements
• Ensure execution and ongoing management of a mid-size risk based financial crimes program across the enterprise or a risk based financial crimes program across large to mid-size businesses with moderate risk and complexity
• Identify and recommend opportunities for process improvement and risk control development
• Provide thoughtful independent credible challenge internally to supported lines of business, across other Corporate Risk programs, and across the enterprise
• Collaborate with peers, colleagues, and multiple level managers (local and international)
• Manage communication and collaboration with business heads, Legal, Audit, and regulators on risk related topics
• Apply fraud / AML investigational knowledge to maintain the appropriate control and risk mitigation framework across multiple jurisdictions
• Manage high risk processes associated with SAR regulatory requirements, transaction monitoring, Proprietary Watchlists
• Maintain a working relationship with international stakeholders and local law enforcement authorities
• Support control framework design by maintaining process consistency and escalating concerns or issues

Required Qualifications:

• 4+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education;
• 2+ years of Leadership experience.

Desired Qualifications:

• Experience with internal audit and/or regulator engagements.

PRIMARY OBJECTIVE:

• Perform daily BAU operations i.e. limits activation/maintenance, static data maintenances and limits

monitoring in Limits Monitoring Team.

• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor

facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry

dates for insurances

• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while

avoiding operational risks and losses

• Supports the effort to improve productivity, efficiency and lower costs via continuous process

improvements

• Maintains good business relationships/partnerships with key stakeholders, aligning actions to

customer needs

KEY RESPONSIBILITIES:

Customer/Market – Business Transformation

• Structuring of credit facilities in the loans system, perform limit implementation/maintenance and limit

monitoring functions

• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor

facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry

dates for insurances

• Perform loan static data maintenances

• Respond to Business Units’ requests and enquiries within a stipulated time-line

• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU

issues, improve processes and cooperation between Credit Ops and the Business Units.

• Participate actively to move the team towards completion of goals i.e. develop a service-oriented

culture within the team

• Support Business Units in their digitalization initiatives &/or launch of new products

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.

• Ensure work is completed with speed and accuracy.

• Ensure work is completed with speed and accuracy.

• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in

work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes

• Identify operational risks and implement measures/controls to plug the risk gaps so that processes

are in line with the with all internal & external policies/guidelines and requirements of the regulators

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.

• Work together with Team Lead to ensure no/minimal operational lapses/financial losses

Individual Contribution/Competency

• Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward role

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive

satisfaction from achievement of goals and continuous improvement

• Initiate action plans to achieve self-development goals which has to be in line with the department

and Group’s direction of building high performance culture e.g. attend courses from APLMA to

understand the clauses in the Facility Agreement

• Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be

competent in the job assigned

• Mentor and provide training to junior staff

Qualifications

• Bachelor's degree

• At least 5 years’ related experience in a Financial Institution with related experience in credit

administration and credit monitoring for all credit products.

Other skills required:

• Familiar with both commercial, corporate and retail banking products.

• Resourceful and a good team player.

• Conversant with related local regulatory requirements would be an added advantage.

• Good time management skills and ability to multi-task.

• Proficiency in Microsoft Office specifically in Excel.

Additional Information

RHB is a dynamic organization that promotes a work culture of high performance, where its biggest

asset, the RHB-ians, are continuously developed & nurtured to their fullest potential through its robust

talent management practices.

At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’

At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’

environment, challenging assignments.

About the job

Are you a bilingual speaking account manager, ready to make your mark in a role where your sales finesse and fintech savvy will make its mark on our expansion?

Thredd is searching for a sales-orientated account manager to join us in our Singapore office!

With a strong track record in account management, deep knowledge of payment processing, and a nuanced understanding of the fintech landscape. In this role, you'll drive client satisfaction and revenue growth through proactive relationship-building with stakeholders, identifying cross-sell and upsell opportunities, and advocating for our clients' needs while aligning with company objectives.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. This opportunity is all about building strong relationships where your ability to effectively collaborate is key.

You will focus on understanding and prioritizing key objectives while influencing external stakeholders and partners. You’ll possess adeptness in fostering cross-departmental collaboration to enhance the overall customer experience. Excelling at facilitating a feedback loop between clients and internal teams, proactively monitoring industry trends, refining operational processes, and maintaining professional client interactions.

We are looking for an eager individual has a proven track record in strategic relationship management, exceptional communication skills, and a passion for driving continuous improvement. If this sounds like an exciting opportunity, apply today and help us weave payments magic!

What You’ll Do

• Cultivate and nurture strong, trust-driven relationships with both internal and external stakeholders, including esteemed senior leadership figures, fostering a culture of client satisfaction, adoption, and loyalty
• Champion the client’s cause within Thredd, skilfully managing their expectations while expertly balancing Thredd’s objectives with their individual needs, ensuring a harmonious partnership
• Propel revenue growth to new heights, striving to not only meet but surpass individual sales targets by uncovering lucrative cross-sell and upsell opportunities.
• Conduct dynamic Quarterly Business Reviews (QBRs), keeping clients abreast of cutting-edge platform enhancements, product innovations, and service advancements while pinpointing potential avenues for collaboration
• Dive deep into clients’ product strategies and geographic aspirations, collaborating seamlessly with Thredd’s Solutions Design Consultant to amplify the client experience
• Act as the go-to resource for addressing clients’ commercial needs, employing strategic thinking to capitalize on individual opportunities and overall contractual positions, resulting in increased revenue streams for Thredd
• Revolutionize existing processes to drive peak performance, from refining Account Development Plans (ADPs) to enhancing pipeline management, deal qualification, and comprehensive reporting mechanisms
• Foster seamless collaboration with the Customer Care team, empowering them to deliver swift resolutions while maintaining a vigilant eye over operational queries and concerns
• Forge a close-knit partnership with the Product team, gaining invaluable insights into development requirements essential for supporting clients’ ambitious expansion endeavours
• Support Credit Controller to maintain a current accounts receivable status
• Elevate Thredd's market presence by actively participating in case studies, PR initiatives, and leading industry events, amplifying our brand visibility and credibility
• Keep a finger on the pulse of the ever-evolving payments landscape through proactive research and insightful readings, sharing newfound knowledge with the AM team to stay ahead of the curve
• Cultivate a sales-centric mindset, ensuring Thredd remains the top choice for clients exploring expansion opportunities, thereby generating a continuous stream of referrals and endorsements for Thredd's services

What You’ll Need

• Business fluency in English
• Excellent verbal and written communication skills in English and Chinese as to handle enquiries from Chinese speaking customer and emails
• Sales-orientated mindset focused on driving revenue and achieving sales targets.
• Strong interpersonal skills: demonstrable ability to collaborate with colleagues effectively.
• Excellent verbal and written communication and presentation skills.
• Ability to take initiative and think critically when problem-solving.
• Good time management and organisational abilities.
• Ability to remain composed in stressful situations.
• High attention to detail and accuracy.
• Proficiency in quickly comprehending and adapting new concepts.
• Proficient in Microsoft (Office, PowerPoint, Excel)

A Bit About Us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payment’s revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

This role offers an exciting opportunity to be part of an initiative to plan and implement automation of operational processes. The successful candidate will have a comprehensive view of the firm's operations, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses.

• End-to-end oversight of trade operations
• Opportunity to contribute to automation initiatives
• Comprehensive view of firm's operations

What you'll do:

As a Senior Fund Operations Manager, you will play a pivotal role in managing the firm's operations. Your responsibilities will span across various aspects of investment operations, from managing relationships with service providers to handling daily trade processing and reconciliation. You will also be involved in fund accounting and client reporting. This role provides an excellent opportunity to contribute to the planning and implementation of automation initiatives within the firm.

• Manage and review relationships with service providers such as custodians, brokers, fund administrators etc.
• Handle daily trade processing and reconciliation, follow up on settlement issues primarily in equities
• Oversee corporate actions and cash flow management, prepare payment instructions to fund and firm vendors.
• Perform fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Provide risk management, compliance & regulatory support
• Coordinate new fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• Undertake general office administration tasks

What you bring:

The ideal candidate for the Senior Fund Operations Manager role brings a wealth of experience in investment operations along with strong leadership skills. You are detail-oriented, resourceful, and proficient in Microsoft Excel. Your understanding of equities and related derivative products sets you apart. You possess excellent communication skills and can comfortably work under tight daily deadlines. Japanese language skills at a business level would be an added advantage.

• Degree in a relevant course such as Finance, Business, Accounting or Economics
• At least 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail-oriented and resourceful approach to work
• Proficiency in Microsoft Excel
• Japanese language skills at business level would be advantageous
• Good understanding of equities and related derivative products
• Excellent communication skills
• Ability to work under tight daily deadlines

What sets this company apart:

Our client is a leading player in the finance industry with a reputation for excellence. They offer an inclusive work environment that values diversity and fosters growth. Their commitment to innovation is evident in their ongoing automation initiatives aimed at streamlining operational processes. This is an exceptional opportunity to join a firm that is not only committed to their clients but also to the professional development of their employees.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

1. Primary responsibilities

• To assist the Restaurant Manager to efficiently administer and organize the outlet as a profitable revenue generating centre.
• To assist the Restaurant Manager in the planning and executing of sales and promotions as well as marketing strategies and policies for the outlet.

2. Job Function

• To plan the requirements for bookings and promotions and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
• To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.
• To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.
• To ensure that service standards are met and to effectively administer and organize the outlet as a profitable center and increase revenue.
• To ensure a high standard in the grooming of the staff.
• To assist in the setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.
• To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
• To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.
• To ensure all staff are trained according to the established standards and conduct on-the-job training for all new staff and monthly training for their individual outlet’s staff. To provide supervisory guidance to interns/new team members assigned to section.
• To provide information or instructions on new activities, outlet promotions, events as well as guest feedback to staff during briefing sessions.
• To ensure all food & beverages sold is properly accounted for at established prices and be on alert for irregularities in the handling of money by staff.
• To participate in market survey on competitors.

Requirements

• At least 3 years in the management of a Chinese cuisine restaurant or in F&B service operations.
• Willing to work on spilt shifts, rotating shifts, weekends and public holiday
• Team player and possess good problem-solving skills
• Competent in English and Mandarin both spoken and written.
• Fluency in Cantonese will be an advantage as the successful candidate will be able to liaise with Cantonese speaking guests.

A leading healthcare organisation is seeking a Senior Assistant Manager to join their Shared Services team. This key role will oversee the team to deliver HR transaction services for the organisation's wide activities.

Your new role

1. Operational Oversight: Ensure seamless processing of HR transactions, including manpower billing, payment processing, and medical claims.
2. Service Excellence: Meet or exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), aligning with the organisation's policies and legislative requirements.
3. Process Improvement: Analyze and optimize work processes to enhance team efficiency and performance.
4. Leadership and Development: Mentor and coach team supervisors and members to foster personal growth, cross-functional collaboration, and knowledge sharing.
5. System Improvement: Drive system enhancement projects across HR Group Shared Services (GSS) to promote operational excellence.
6. Taskforce Participation: Contribute to assigned taskforces to champion HR GSS values in quality, service, and efficiency.

What you'll need to succeed

1. Minimum 6 years of experience in HR operations, with at least 3 years in a people management role.
2. Proficiency in HR systems, specifically SAP SuccessFactors.
3. Advanced MS Office skills, including Excel and Word.
4. Familiarity with Robotic Process Automation (RPA) is desirable.
5. Proven project management experience.

What you need to do now

If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected].
Alternatively, if this job opportunity is not relevant to you, feel free to share with me your updated CV to have a confidential discussion on the relevant openings based on your skill sets and expertise.
EA Reg Number: R22106377
EA Licence Number: 07C3924 | Company Registration No: 200609504D

Team Summary

The role is part of the Consumer Marketing Hub team, where we work with a wider team of subject matter experts in the Asia Pacific hub. Our team works in partnership with our marketing team counterparts in 18 markets across Asia Pacific; our global marketing partners and our cross functional business teams.

Our mission as the consumer brand marketing team’s is to leverage our brand to accelerate business growth and deliver against key priorities: consumer payments; new payment flows, and value-added services.

Our aim as the creative and content team is to establish Visa as the engine of commerce through creative leadership, brand storytelling, and operationalizing new ways of working to deliver best-in-class end-to-end marketing activations. 

What a Manager – In-house Creator does at Visa:

This position supports the Senior Director, Brand, Creative and Content, in delivering content across media platforms, and with setting the strategic and creative direction of our Brand and key business initiatives [e.g. Ecommerce, Cash Conversion] for Visa AP [B2C] and for Visa’s clients [B2B2C].

Working closely with cross-functional teams [Insights, Brand, Product] and client marketers across AP, this role will lead the development, execution and implementation of engaging, effective, insights-driven content across multiple media channels helping to drive Visa brand preference and create revenue opportunities with clients.

• As an in-house creator, this role will have dual mandates. The first of which is to create content for Visa’s social channels on both a campaign and always on basis. The second of which is to leverage this expertise to consult with and create content with and for Visa’s clients (issuing banks; merchants; fintechs etc) to drive and achieve joint business priorities. As such, we are also looking for creators that have strong selling and influencing skills as you will have revenue targets to support.

Ideally, this person will have an active and significant content creator base; natively familiar with Asia Pacific Social platforms to demonstrate aptitude and subject matter expertise in creating content. As a corollary to this, this person will have demonstrable experience in content editing. Ideally, this person will have experience in both illustration and 3D design.

This role will work closely with the Senior Manager of Content and Social; as well as the Senior Manager of Campaigns and Creative on a daily basis. This person will provide a creative spark that inspires the team and organization; unafraid of acting, thinking and working differently.

Projects you will be a part of:

• You will lead content creation and production for AP, using your experience to create content which drives brand preference and conversion with both Visa and partner offers with our merchants and clients
• You will be the working to developing content for Visa Athletes in our sponsorship campaigns including The Olympics and the FIFA World Cup
• You will work to develop and create content with our regional and local sponsorship properties across Sports; Gaming/esports; Music, and Fashion.

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this project, we are forming a team of 6 (including 1 team lead) to perform the following scope of works:

(i) Security Risk Assessment

(ii) Security Policies, Standards, Guidelines, And Procedures Review

(iii) Security Design

(iv) Application Security

(v) Vulnerability assessment and

(vi) System Security Acceptance Testing

We are seeking a highly skilled and experienced Team Lead to join our dynamic team. The ideal candidate will possess deep technical knowledge, strong leadership skills, and a proven track record in managing cybersecurity projects. This role involves working closely with client to identify security risks, develop mitigation strategies, and implement solutions to protect their information systems.

Responsibilities:

• Lead and manage cybersecurity consulting engagements, ensuring the delivery of high-quality services to clients.
• Conduct comprehensive security assessments, maturity assessments, and risk assessments.
• Develop and implement cybersecurity strategies, policies, and procedures tailored to client needs.
• Collaborate with cross-functional teams to design and deploy security solutions
• Stay current with emerging cybersecurity trends, threats, and technologies to inform client solutions.
• Prepare detailed reports and presentations for clients, summarizing findings, recommendations, and action plans.
• Mentor and develop junior team members, fostering a culture of continuous learning and professional growth.

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field preferred.
• Relevant certifications such as CISSP, CISM, CISA, or equivalent.
• 5-8 years of experience (not more) in cybersecurity consulting, with a focus on areas in Risk assessment, Security Design and Cloud Security
• Strong understanding of regulatory frameworks and standards, including NIST, and ISO 27001, etc.
• Excellent project management skills with the ability to manage multiple engagements simultaneously.
• Strong analytical and problem-solving skills, with the ability to think strategically and act tactically
• Exceptional communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proven ability to build and maintain client relationships, demonstrating a commitment to delivering exceptional client service.

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Key Responsibilities:

• Client Relationship Management:Build and maintain long-term relationships with high-net-worth individuals (HNWIs), corporate clients, or retail banking clients (depending on role focus).
  Act as the primary contact for clients, providing them with tailored banking solutions and products to meet their financial needs.
  Proactively identify new business opportunities and grow the client portfolio through referrals, networking, and cross-selling of bank products.
  
• Financial Advisory & Product Offering:Provide clients with advice on a range of financial products including savings accounts, loans, investment products, and insurance solutions.
  Identify client goals and create personalized financial plans to help them achieve their objectives.
  Keep clients informed of market trends and changes in financial regulations that may impact their investment decisions.
  
• Portfolio Management:Monitor client portfolios regularly and conduct reviews to ensure optimal performance and alignment with client objectives.
  Analyze financial data to offer customized product offerings and credit solutions that address client needs.
  Manage risk by ensuring all financial advice and product recommendations are in line with regulatory requirements and internal policies.
  
• Sales & Business Development:Achieve and exceed individual sales targets through client acquisition and retention strategies.
  Identify opportunities for up-selling and cross-selling banking products such as personal loans, mortgages, deposits, and wealth management solutions.
  Work closely with internal teams (e.g., credit, compliance, investment) to deliver seamless client experiences.
  
• Customer Service & Support:Provide exceptional service by responding promptly to client inquiries and resolving issues efficiently.
  Ensure client satisfaction through regular follow-up and maintaining high service standards.
  Act as a trusted advisor and advocate for the client’s banking needs.
  
• Compliance & Risk Management:Ensure all transactions and interactions comply with relevant banking regulations, policies, and procedures.
  Conduct proper due diligence and know-your-client (KYC) assessments to manage credit risks and client suitability for products.
  Stay informed about regulatory changes that may impact client relationships or banking processes.
  

Requirements:

• Diploma/ Bachelor’s degree in Finance, Business, Economics, or a related field.
• Minimum 3 years of experience as a Relationship Manager, Wealth Manager, or in a similar client-facing role in banking.
• Strong knowledge of banking products, financial services, and wealth management solutions.
• Proven track record in sales and business development with the ability to meet and exceed targets.
• Excellent interpersonal and communication skills with the ability to build rapport and trust with clients.
• Analytical mindset and strong problem-solving skills.
• Ability to manage multiple client accounts and prioritize effectively.
• Familiarity with compliance regulations, KYC processes, and risk management in banking.
• Proficiency in using banking CRM and financial analysis tools.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

The person is responsible for carrying out various duties to ensure that customers receive excellent service. He is responsible for maintaining profits from food and drink sales, having excellent communication and customer service skills, maintaining a clean environment, and making effective decisions when needed. He oversees the entire operations of a restaurant. This includes knowing the different functions associated with food and beverages, supervising staff, rostering, and planning various functions inside the restaurant.Possess at least 5 years’ of managerial experience in a Chinese Restaurant operation.Good command of English and Mandarin (in order to communicate with Mandarin speaking customers).Possess excellent communication and people management skills

The Company

We are seeking an experienced ICT Audit Specialist for a newly created role to lead and deliver high-quality audits, ensuring robust technology controls, governance, and risk management practices. This is a unique opportunity to shape the function, work across a diverse technology landscape, contribute to strategic business initiatives, and drive impactful solutions in a fast-paced, global environment.

The Role

• Lead audit processes, ensuring timely completion of reports, validation of issues, and delivery of governance insights.
• Conduct high-quality risk assessments and business monitoring to maintain robust controls and compliance.
• Identify and address risk and control issues by presenting practical, innovative solutions.
• Collaborate with management to develop action plans and resolve complex control challenges.
• Provide proactive advice on business and change initiatives, offering insights into governance, risk, and compliance.
• Support organizational transformation efforts and contribute to strategic decision-making.
• Prepare detailed audit findings, recommend corrective actions, and ensure compliance with laws, regulations, and company policies.
• Exercise ethical judgment and transparent reporting in all audit-related activities.
• Engage with cross-functional teams and stakeholders to enhance governance practices.
• Take on additional assignments as needed to support evolving business requirements.

Your Profile

• Minimum of 8 years of ICT audit experience, with a strong focus on IT systems, infrastructure, and processes.
• Expertise in data governance, network and database security, application development, and cloud configurations.
• In-depth knowledge of cybersecurity controls, including vulnerability and patch management, malware protection, data loss prevention, intrusion detection, crisis management, and incident response.
• Demonstrated experience in conducting risk assessments, business monitoring, and delivering audits in compliance with regulatory and governance standards.
• Practical experience in managing projects involving the full software or product development life cycle is advantageous.
• Strong understanding of data analytics and source code is a plus.
• Bachelor’s degree or equivalent professional experience in Technology or related fields.
• Advanced certifications such as CISA, CISSP, CRISC, CEH, or CGEIT preferred.
• Familiarity with ISO standards (e.g., ISO9001) is a plus.
• Master’s degree is an additional advantage.
• Willingness to travel 30%-50% of the time to meet job requirements.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115402, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Join Our Team as Marketing Content Manager

Are you a creative and strategic content marketing professional with a passion for crafting compelling narratives? We are looking for a Marketing Content Manager to join our team and lead the development and execution of our content strategy. Based in Singapore, you will play a key role in shaping the company’s brand voice, producing engaging content, and driving meaningful engagement across digital platforms.

As the Marketing Content Manager, you will be responsible for creating high-quality content, developing multi-channel campaigns, and ensuring that all content is aligned with our business objectives. This is a fantastic opportunity to be at the heart of our content marketing efforts in a fast-paced, innovative environment.

About Us

GivEnergy is a globally established, leading energy storage manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters and battery systems which allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious money. Sound good? Then join us in empowering energy freedom for all!

Key Accountabilities

Content Strategy Development & Execution:

• Develop and execute a comprehensive content marketing strategy that aligns with the company’s overall business and marketing goals.
• Identify key content themes, topics, and formats that will resonate with our target audience and drive engagement.
• Plan and manage the editorial calendar to ensure a consistent flow of content across channels.

Content Creation & Optimization:

• Write, edit, and proofread high-quality, engaging content for various digital platforms, including websites, blogs, social media, email campaigns, whitepapers, case studies, and more.
• Ensure all content is optimized for SEO and designed to enhance search rankings and organic traffic.
• Create and adapt content for different stages of the customer journey, from awareness to conversion.

Content Distribution & Promotion:

• Work closely with the digital marketing team to amplify content through email marketing, social media, paid media, and other digital channels.
• Collaborate with the sales team to develop sales enablement content that supports lead generation and conversion.

Performance Tracking & Reporting:

• Monitor and analyze the performance of content initiatives using relevant metrics (e.g., traffic, engagement, lead generation).
• Provide regular reports on content performance and insights for continuous improvement.
• Use data to optimize content creation and distribution strategies to ensure maximum impact.

Collaboration & Stakeholder Management:

• Collaborate with the product, design, and sales teams to gather insights and ensure content supports product launches, promotions, and business priorities.
• Work closely with the global marketing team to ensure brand consistency and alignment across all content.

What We're Looking For

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field.
• Relevant certifications (e.g., Google Ads, Facebook Blueprint, HubSpot, etc.) are a plus.
• 3-5 years of experience in content marketing or a related field, with a proven track record of creating high-impact content across multiple platforms.
• Experience in B2B, B2C and B2B2C content marketing preferred.
• Solid understanding of SEO best practices and how to optimize content for search engines.
• Familiarity with content management systems (CMS) and analytics tools (e.g., Google Analytics, SEMrush).

At GivEnergy, we are dedicated to creating equal opportunities for all, fostering an inclusive workplace where diversity is celebrated. We actively encourage candidates from all backgrounds to apply, as we believe that diverse perspectives drive innovation and creativity.

Join us in shaping a sustainable future with GivEnergy. Apply now and be a part of our mission to revolutionize renewable energy solutions globally.

Roles & Responsibilities

· Responsible for working closely with staff in day-to-day outlet operation

· Maintain good rapport with staff to ensure sales targets are achieved by individual and team performance

· Ability to drive sales and build a new customer base

· Promote brand awareness and the company’s service/ products to customers

· Handle customer’s feedback professionally

· Lead and motivate staff in providing excellent service

· Deliver professional nail services, including manicure/ pedicure, extension and gel nail services

· Good excellent cleanliness and hygiene practices

· Recommending various nail designs and nail art to clients

· Ensuring that workstations are kept clean and orderly

· Ensuring that nail supplies are adequately stocked

· Advise clients on nail care and the use of products and colours

· Promote and sell nail care products

· Oversee staff deployment, leave, recruitment and training

· Other duties as and when assigned

Requirements

· Candidates must have prior experience handling all operational aspects of a nail salon

· Able to work on weekends and PH

· Good communication skills and cheerful personality

· Must be bilingual in both English and Chinese to liaise with Mandarin speaking staff and customers

Position: HR Assistant Manager

Employment Type: Full-Time

Summary

The HR Assistant Manager plays a pivotal role in supporting the Human Resources Director in developing and executing HR strategies, policies, and initiatives.

This role oversees key HR functions, including recruitment, employee engagement, compliance, and administrative operations.

The HR Assistant Manager ensures seamless HR service delivery while fostering a positive and compliant workplace culture.

Key Responsibilities

1. Recruitment and Talent Acquisition

- Manage the recruitment lifecycle, including job postings, candidate screening, interviews, and offer negotiations.

- Oversee onboarding activities, including orientation sessions, employment documentation, and induction programs.

- Regularly review and update job descriptions to align with organizational needs.

2. Employee Engagement and Relations

- Act as a trusted advisor for employee concerns, fostering a collaborative and supportive work environment.

- Implement employee engagement initiatives to enhance workplace satisfaction and productivity.

- Address grievances and escalate complex issues to the HR Director when necessary.

3. HR Operations and Administration

- Maintain accurate employee records and ensure compliance with legal and organizational requirements.

- Prepare and review reports related to attendance, leave, and payroll inputs.

- Oversee employee benefits administration, including insurance and claims processing.

4. Performance Management and Development

- Support performance appraisal cycles, ensuring timely feedback and documentation.

- Assist in planning and implementing training programs to upskill employees.

- Track and manage probationary periods and contract renewals.

5. Compliance and Policy Management

- Ensure compliance with labor laws, company policies, and regulatory requirements.

- Assist in drafting, updating, and communicating HR policies and procedures.

- Conduct audits of HR processes and records to maintain adherence to compliance standards.

6. Strategic and Administrative Support

- Coordinate and execute HR events, meetings, and workshops.

- Prepare presentations and reports for HR planning and strategy sessions.

- Collaborate with cross-functional teams to support organizational goals.

Requirements

- Bachelor’s degree in Human Resources, Business Administration, or a related field.

- 4-5 years of progressive HR experience, including supervisory responsibilities.

- Proficiency in HR software and systems is preferred.

Skills and Competencies

- Excellent communication and leadership skills.

- Strong organizational abilities with keen attention to detail.

- Ability to manage confidential information with discretion.

- In-depth knowledge of labor laws and HR best practices.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Personal Attributes

- Proactive, self-motivated, and solutions-oriented.

- Capable of multitasking and prioritizing in a fast-paced environment.

- Collaborative and approachable with strong interpersonal skills.

Why Join Us?

- Be part of a dynamic and growth-oriented organization.

- Opportunities for career progression and professional development.

- Competitive salary and comprehensive benefits package.

Application Process

Interested candidates are encouraged to submit their resumes and cover letters.

Only shortlisted candidates will be contacted.

About the Company

The company is a global company that emphasizes personal and professional growth through exciting rotations and development opportunities, aiming to fuel your career aspirations while giving you comprehensive business exposure. They are committed to fostering an inclusive work culture where diversity of thought and approach strengthens their team. Additionally, they offer competitive compensation and benefits to recognize and reward your contributions, improving your quality of life with support for medical, dental, and recreational needs.

About the Role

In this role, you will be a key player in our audit department, responsible for conducting audits and reviews of our global group of companies according to the annual work plan approved by the Audit Committee. You will work both independently and as part of a team, leading audits and supervising other team members as needed. Your role will involve utilizing audit software such as Galvanize Highbond and analytics tools like ACL to assess risks and operational effectiveness. You will also engage in consultancy projects including post-investment reviews, control self-assessments, process improvements, and digitalization efforts. Occasionally, you may be required to perform investigations based on management requests. Additionally, you will be tasked with proposing and implementing enhancements to internal audit processes to ensure continuous improvement.

Skills and Experience Needed

To be successful in this role, you should hold a good degree or higher qualification from a recognized university, preferably in IT, Accountancy, or Finance. You will need at least 8-10 years of experience managing audit assignments in a multinational organization, with recent experience in a Big 4 firm considered advantageous. Experience working with data analytics in your audits will be a strong advantage for the role.

You should be proficient in Microsoft Office Tools, including Word, Excel, PowerPoint, and TEAMS, and have experience with Business Intelligence tools such as ACL, IDEA, Python R, QlikView, or Power BI. Familiarity with new technologies and robotics tools, including RPA and NLP, is expected. Strong data analytics, scripting, or programming skills for managing and analyzing large data volumes are essential, along with experience in designing dashboards and reporting.

Other important qualities include being proactive and resourceful with excellent problem-solving skills, the ability to maintain a detailed yet broad perspective on assignments, and a strong governance mindset focused on continuous improvement. You should be adaptable, keep up with new technologies, and have a strong drive for results, effectively managing strict timelines and work pressure.

To apply online please use the 'apply' function (EA: 94C3609/ R1439933 ).

We are a rapidly growing company in the field of e-commerce, well known in the wedding and party related industry, with a huge following on various digital platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.).

Position Summary:

Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels.

You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

Responsibilities:

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency.
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.

Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.

Role and Responsibilities

• Oversea the Program Management Office, PMO for NBS
• Champion annual work planning reviews with stakeholders, from budget to agreement with users
• Manage and operationalize demand management process with rigor in governance & compliance
• Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Establish and implement standards and guidelines on project management practices, costing etc; couple with on-going operational efficiency improvement within PMO functions
• Provide training and guidance related to project management standards and project monitoring
• Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard
• Support program/project audits

Requirements / Qualifications

• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Proficient in Microsoft Office Excel & Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous
• Proficiency in Tableau Reporting will be advantageous
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
• Experience with documentation work products including manuals, SOPs, training aides and process documents
• Ability to manage multiple project activities at the one time and excellent prioritisation skills.
• Excellent professional written and verbal communication skills, plus effective interpersonal skills.
• An active Project Management Professional (PMP) certification (or ability to obtain within 6 months)
• Experience with project management methodology and knowledge of the system development life cycle (SDLC)
• Degree holder with 7 to 10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experience

We are seeking a Chat Software Manager to join our dynamic team and play a key role in leading our technical initiatives and team management. This position offers an exciting opportunity for an experienced professional to oversee the development and management of chat software systems while ensuring strategic partnerships and successful project outcomes.

Key Responsibilities

1. Technical Leadership: Lead the tech team in developing, deploying, and maintaining reliable and innovative chat software solutions.
2. Project Management: Oversee project planning and execution to ensure timely delivery of high-quality results that align with business goals.
3. Business Negotiations: Conduct and manage negotiations for major projects, ensuring contracts protect organisational interests and foster successful partnerships.
4. Market Analysis and Strategy: Monitor industry trends to provide insights and strategies that align technology solutions with market opportunities.
5. Team Development: Build and nurture a high-performing tech team through recruitment, mentoring, and fostering a culture of collaboration.

Requirements

• Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in software development or related fields, with at least 3 years in a leadership role managing technical teams or chat software systems.
• Strong technical expertise with Java or Golang and familiarity with Linux systems, MySQL, and micro services architecture.
• Proven experience in designing scalable and secure chat systems, utilising real-time communication protocols like WebSocket or gRPC.
• Strong ability to lead technical teams, enforce best practices in coding and documentation, and align technical solutions with business objectives to deliver innovative and high-quality projects.
• Bilingual proficiency (English and Mandarin) is preferred to liaise with Chinese counterparts effectively.
• Strong knowledge of chat software technology, market trends, and best practices.
• Demonstrated ability to lead business negotiations and manage contracts for large-scale projects.
• Candidates who are Singapore Citizens or PR holders are preferred.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Automotive sales executive

Working hours: 5 days, Mon - Fri, 9:30am - 6:30pm
Salary: $3000 - $4000 + commission
Working Location: Macpherson

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• Provide detailed information about new and used vehicles, including specifications, features, and condition.
• Conduct thorough inspections of vehicles to assess their condition, performance, and market value.
• Prepare accurate and compelling vehicle listings, including high-quality photographs and comprehensive descriptions.
• Showcase the features and benefits of each vehicle to potential partners
• Utilize various marketing channels to promote vehicles, including online platforms, social media, and print advertising
• Negotiate pricing and terms with prospective partners to achieve sales targets and maximize profitability.
• Close sales transactions efficiently, ensuring all necessary documentation and paperwork are completed accurately.
• Provide exceptional customer service throughout the handover process
• Build and maintain strong relationships with consignors, ensuring clear communication and transparency.
• Foster long-term relationships with partners, providing ongoing support and assistance.
• Generate repeat business and referrals through excellent service and customer satisfaction.

Requirements:

• Prior experience in automotive sales is required.
• Proven track record of achieving sales targets and delivering exceptional customer service.
• Strong understanding of automotive products, including different makes, models, and features.
• Possessing a valid Singapore driving license is preferred.

Principal Responsibilities

• Work with Senior Portfolio Manager to develop, implement and execute investment strategies.
• Manage live portfolio risk daily to ensure the portfolio operates within defined risk limits.
• Research new investment ideas, building investment thesis or models.
• Hands on trading and execution.

Qualifications/Skills Required

• Bachelor or Master degree
• Experience with in a selected asset class, product, or region, demonstrating ability to develop, implement and execute investment strategies.
• Good communication skill to ensure efficient and smooth team collaboration

The Role

To build and nurture long-term, cross-functional partnerships with Fastmarkets’ top 100 clients, delivering personalised solutions that exceed customer expectations, enhance loyalty, and drive transformational growth.  

PRINCIPLE ACCOUNTABILITIES 

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. 

• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. 

• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner. 

• Customer Satisfaction and Loyalty: Ensure client satisfaction by delivering exceptional service, timely solutions, and proactive communication to meet or exceed customer expectations, fostering loyalty and retention. 

• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management. 

• Market and Industry Insight: Stay informed on industry trends, market conditions, and competitive offerings, using this knowledge to provide clients with strategic advice and anticipate their evolving needs. 

• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes. 

• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests. 

• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration. 

• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account. 

• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals 

KEY INTERFACES  

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies. 

• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth. 

• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients. 

• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings. 

• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption. 

• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.  

• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions. 

• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies. 

• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction. 

• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships. 

About The Company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities

• Review Client Services’ corroboration of clients’ sources of wealth and funds.
• Review of account opening procedures and documentation, as well as review of transactions monitoring for high-risk customers (ECDD/PEPs).
• Conducting compliance reviews relating to Anti-Money Laundering Customer Due Diligence/Know-Your-Customers and transactions monitoring (“AML CDD/KYC/TM”) related reviews to identify any potential money laundering and recommend filing of STRs where applicable.
• Communicate effectively with relevant stakeholders for the purpose of conducting AML CDD/KYC/TM reviews.
• Provide compliance advisory on Anti-Money Laundering/Countering Financing of Terrorism regulatory requirements.
• Performing investigations on suspicious transactions escalated or compliance issues or violations reported to Compliance where necessary.
• Assist and coordinate in regulatory requests related matters.
• Coordinate and conduct training to relevant stakeholders (including front office) in relation to AML CDD/KYC.
• Monitor regulatory changes and update policies and procedures, including dissemination to relevant staff/department.
• Prepare and ensure timely submission of management reports to Senior Management, Board of Directors and Head Office.
• Coordinate AML-related training programs to ensure all employees are aware of compliance responsibilities and company policies.
• Conduct risk assessments and identify potential areas of compliance vulnerability and provide recommendations for improvement.
• Serves as liaison between the company and regulatory agencies. Collaborate with internal and external auditors during compliance reviews.
• Review the AML CDDQs submitted by clients and complete the AML CDDQs requested by counterparties.
• Verify and upload internal/external watchlists, along with risk scores, to the NICE Actimize SG Compliance List.
• Review and update the ML/CFT Enterprise Wide Risk Assessment periodically.
• Assist in other reviews / task / projects as necessary.

Job Requirements

• Proficient in written and spoken English
• Microsoft office and familiar with AML/CFT rules and requirements
• Minimum 6 years’ experience in compliance, AML CDD/KYC/TM
• A good Degree or professional qualification in Accountancy, Banking or Finance.
• Additional diploma in AML-related is a plus.
• Possess good interpersonal and communication skills
• Good team player

Job Description

Identify new business opportunities including trends and dynamics via industrial expertise and strong business insights.

Maintain relationship with existing partners to keep a fluent communication.

Conduct contract negotiation and renewal with customer.

Any other duties as assigned by general manager/head of operation

Requirements

• Strong leadership quality and driven individual
• Passionate in wealth management and solutions
• Greet interpersonal skills and enjoys people interaction
• Bachelor’s degree

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets