Responsibilities:

• Provides direction for IT/OT strategy and operations, optimizing cost, promoting innovation and improving efficiency for IT/OT infrastructure, Applications and Middleware
• Executes long-term vision of technologies and solutions for SEATRIUM’s growing businesses
• Collaborates with other IT/OT leaders in the planning and implementation of technology roadmaps and partners with Function Heads involving prioritisation of projects and resources
• Consolidates various elements of the IT/OT risk management framework, aligning them to SEATRIUM’s overall risk assessment and management framework
• Reviews audit and risk reports and supports efforts to ensure overall regulatory compliance and certification of IT/OT systems
• Ensures that the company's digital assets are protected from unauthorized access. This includes the securing of systems and monitoring various logging systems to detect suspicious activity and mitigating risks before breaches or damage occurs
• Ensures the security requirements are met, including defining the security mode, protocols and standards
• Responds to cyber incidents by collecting, analyzing and preserving digital evidence to assist with the Incident Response team in remediation of critical information security incidents
• Leads, develops and mentors team members to achieve functional objectives
• Sets objectives with the team members, monitor and evaluate their performance, make recommendations or approve and implement actions, such as promotions and corrective action

Requirements:

• Bachelor’s degree in Computer Science, MIS or its equivalent
• Minimum 10 years experience in Information and/or Cybersecurity
• Minimum 5 years of relevant experience in IT policy development, governance, or related roles
• Professional certifications such as COBIT Foundation, CGEIT, CISA or equivalent are highly desirable
• In-depth knowledge of IT governance frameworks (e.g. COBIT, ITIL), standards (e.g., ISO/IEC 27001, NIST), and regulatory requirements (e.g., CIPA, PDPA)
• Proficient in project management methodologies and tools
• Good technical understanding of IT/OT applications, tools, and networks

Our Addresses and Working Hours:

Seatrium Limited

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 7:30am - 5:15pm

Fri: 7:30am - 4:15pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Title: Regional Sales Manager – Southeast Asia (SEA)

Reporting to: FlaktGroup Singapore Managing Director

Location: Singapore

Main Purpose of Role:

The role of Regional Sales Manager – Channel Management will target specifically identified market segments & market regions to ensure the current route to market is suitably supported. The role will be measured by:

1. Above existing profitable growth in orders, sales & integrated margin (IM) %
2. Sales & business development responsibility for nominated accounts.
3. Annual achievement of budgeted development targets for orders, project prescriptions and project wins.
4. Accurate, reliable & sustainable order, project & market forecasting.
5. Assist the Managing Director to deliver annual orders, sales & IM% for SEA markets

Essential communication skills are required to liaise with and effectively communicate with other departments, stakeholders and staff to successfully develop the territory and carry out the responsibilities identified, with the goal of achieving budget and beyond.

Main Duties & Responsibilities:

Key Deliverables:

• To achieve targeted growth in orders, sales & IM%, ultimately achieving the annual budget.
• To promote Woods Air Movement products to identified territories by direct contact, seminars, meetings etc to achieve maximum sales and coverage in conjunction with Channel Partners.
• To promote Woods Air Movement products & Technology(s) for SEA Projects by direct contact, seminars, meetings etc to achieve & develop a healthy project pipeline business.
• Provide visit summary reports upon return from any travel, within 1 week.

Expectations

• Proactively provide training and knowledge transfer to stakeholders including monitoring & communicating their needs / demands / requirements back to FlaktGroup management.
• Provide regular accurate forecast for Orders, Sales & Margin when requested.
• To ensure bids are prepared accurately, speedily and to customer specifications to ensure market competitiveness is achieved.
• To ensure products and applications meet with legislative requirements for particular countries or territory concerned.
• Adhere to Group governance requirements surrounding approval for tenders and how tenders are submitted.

Strategic & Business Plan(s)

• To provide data market sizes, segmentation, product mix & accessible market for FW, to enable the preparation of strategic policy plans by senior management.
• To prepare and provide accurate budgetary and forecasting statistics to enable preparation of sales, marketing and financial strategic plans – with focus on 3 year look ahead.
• Conduct a review of each key account, and provide a business plan proposal outlining pathway to achievement of budget.

Application Requirements and User Needs

• Help build standardised practice(s) around how to position project offering (bid), by coaching & leading the internal support team, and group field sales colleagues.
• To evaluate and interpret legislation and future market and customer trends.
• To provide regular information / market feedback to Senior Management on trends, business performance and other general information as required.

Person Specification/Profile

The successful candidate will:

• Possess a relevant engineering or sales/marketing qualification to Bachelors or Advance Diploma level and ideally at least five years of work experience in a similar field or occupation
• Flexible, self-reliant and motivated with excellent communication and inter-personal skills
• Must have working knowledge and understanding of market products, prices, & applications.
• Be fluent in English
• Ability to work additional hours and required to travel internationally, therefore must have a valid passport as well as meeting visa requirements for destination country
• Required on occasions to host visitors to the UK, including driving & out of hours entertaining.

Summary:

The individual will need to be highly self-motivated, ideally able to demonstrate previous Sales experience through Channel Partners in a relevant field. The role is to support existing (established) Channel partners to provide focus and support within their market, meaning clear direction and excellent interpersonal skills are essential.

The candidate will need to communicate with stakeholders, both internal & external and promote a positive, willing and proactive attitude. The candidate will also be capable of providing a structured support handover to the After Sales team to ensure full customer satisfaction is maintained.

The role requires close interaction & coordination with the internal sales support team in Singapore and Colchester UK. The role will require international travel therefore a valid Malaysia passport as well as meeting visa requirements for destination country (passport validity, criminal convictions etc). A driving license is essential for this role.

Shanghai J TCM Wellness is a beauty salon located at the Heart of Jurong west market. Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base. We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments. We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experience (Full Time) candidates to join our growing family.

1) Experience Beautician Consultant

2) Experience Beauty Supervisor

3) Experience Beautician

4) Sales Consultant

5) Manager / Sales Manager

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge

- Able to multitask and speak Mandarin and English.

-Able to hit sales target and bring in new customers.

INNOVATION IS IMAGINING WHAT NO ONE ELSE CAN.

SHARE YOUR PASSION.

At the BMW Group Asia, everything starts with passion. Enthusiasm for joint projects turns a team into a strong unit where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work unite that we can shape the future together.

Head of Sales Planning and Operations, Sales Steering (f/m/x)

This role leads the volume planning of vehicles (BMW and MINI) to achieve availability of vehicles as per plan, driving maximum sales at targeted contribution levels and is the link between the importers, regional office, and BMW AG for all volume related planning issues. The incumbent is responsible for overall sales strategy development including production, wholesale, and retail stock flow planning to achieve targets. The role also leads in Sales Operations, responsible for ordering, processing of orders and managing all logistics fulfilment topics.

What awaits you?

• Plan monthly analysis with relevant committees.
• Align opportunities and risks with various departments.
• Supports Product Marketing team in deriving proposals of the volumes retail sales.
• Preparation of annual volume plan and monthly statistical reports
• Co-ordinates and aligns in close collaboration with the Sales team the annual Business Plan cycle with importers as basis for the target agreements retail volume with the importers
• Create competitive sales promotion program to support or ensure volume targets and take advantage of sales opportunities.
• Steer, analyze and monitor cost of retail (COR) and sales allowance budget on sales channel level and identify cost saving and spend optimization opportunities.
• Ensure ordering at importers/dealers and eliminating disruptive processes
• Quota management and order placement for direct sales channels
• Analyzes business activity of product category(s), monitoring sales, inventory and trend analysis analytics and data visualization.
• Ensure compliance of retail reporting with retail sales definition

What should you bring along?

• Minimum Bachelor’s degree in Business administration, Logistics, Engineering, or other related fields.
• At least 7 years’ experience in automotive industry.
• Solid knowledge of demand forecasting or production planning.
• Knowledgeable in Sales operations and logistics.
• Strong analytical ability, communication, and convincing skills.
• Excellent knowledge of BMW volume planning processes and systems.
• Great analytical, conceptual and operational skills.
• Strong 'balancing skills' to align differing interests of parties involved.

We encourage diverse candidates with diverse backgrounds to apply!

Fleek TCM is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 3 years relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

Fleek Salon is a subsidiary company of our parent company which was established since 2002.

We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Additional:

• Develop and execute strategic plans to achieve profitable revenue growth for the company.
• Direct the sales organization, ensure effective implementation of sales processes, and oversee the planning and execution of the sales budgets.
• Guide and support the sales team on opportunity pursuit strategies and appropriate go to market arrangements to win more business.
• Build and maintain long-lasting, strong relationships with customers, consultants and key partners.

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

. Able to speak and write English, Chinese and spoken different dialects.

· Willing to work retail hours.

· Full time position.

Salary : $3500 - $5000

Working hours: Mon to Friday 9.00am to 6pm,

Saturday 9.00am to 2pm,

total 5.5 or 6 days work

Location: Jurong East

We are construction metal / aluminum/ stainless steel / glass fabrication and installation works company .Now looking Contracts Manager or Assistant Contracts Manager who experienced in Metal Works /structural steel / stainless steel and aluminium architectural works for Condos & HDB building project.

Scope of works :

1) Lead and drive the contract management work

2) Handle new tender for new project with awarded contracts

3) Review of quotation for before submission

4) Prepare project costing

5) Review and compare awarded contracts for Variation request Order and an omission order

6) To work closely with QS for progress claim in supervising and managing QS performance

7) Contract management : Draft, vet and scrutinize contract agreements

8) To update and administer both pre- and post- contract administration work for Term contracts and minor improvement works

Requirement :

1) Construction related experience advantageous

2) At least 5 years of working experience in the related field is required for this position.

Job Info:

• Salary: Basic from $5000 - $6500 + AWS + VB
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Tuas

Job Scope:

• Manages 3 warehouses; 6,000m² of outdoor and 19,000m² indoor space & a workforce of 18 warehouse personnel
• Complies with legal, customs & industry certifications/standards requirements on local, bonded & licensed warehousing, material handling, shipping requirements & all safety aspects. Study existing and new legislation; enforcing adherence to requirements; advising management on needed actions
• Drives warehouse operations through 2 core teams of staff; material handling, customer service and records keeping. Ensures that receiving, warehousing, and distribution operations are well coordinated and progressed as planned
• Interfaces with the customer’s key leaders and internal departments to plan workflow, react to changes, drive improvement programs and resolve issues
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols
• Manages inventory accuracy by conducting physical counts when applicable; reconciling with data storage system
• Maintains physical condition of warehouse & open yard by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement
• Achieves financial objectives by prompt submission of billing instructions & verification of claims & costs. In addition, the preparation of annual budget; scheduling expenditures; analysing variances; initiating corrective actions
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees
• Maintains warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contributes to team effort by accomplishing related results/projects as assigned

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

What you will do:

As a Commercial Operations Manager, you will Supervises the execution of small projects. Serves as primary on-site project leader, following standardized project management procedures. Uses standard tracking tools to report project progress. Evaluates project costs and progress against budget and plan.

How you will do it:

• Driving Commercial Excellence/Results:
• Work with the management to develop/oversee a smooth & effective sales forecasting process to enable the growth of cavAsia in both SG and MY.
• Track and analyze key metrics including pipeline generation/growth, forecast accuracy, win/loss rates, sales productivity and quota attainment.

• Internal Process Improvements & Monitoring - Ownership and in-depth review of current business/operation processes to identify gaps and provide related recommendations /enhancements.

• Drive P&L and Commercial Operations – Work closely with the project teams and Project Cost Controller to regular monitoring and tracking P&L related items such as:
• Project Cost forecast and execution – monthly cadence by working with respective PMs to get the COGS forecast for the month. Review and formulate mitigation plan if fail to meet Revenue/GM target.
• Manage project cashflow, AR and Unbilled Revenue figures to meet target. Support AR by talking to client where necessary to chase payments for overdue invoices. Payment Requisition Form issuance against PO issue. Monitor and follow up with Procurement for timely PO issuance, especially for urgent PO.
• Co-ordinate with finance and AP team to ensure on time payment to Vendors. Monitor IBC reports to ensure issues are resolved on time.
• Weekly meeting with Project Admin to track MIGO status and outstanding issues in FS2 & IBC reports. Subcon/Vendor due invoices must be paid on time as per JCI payment cycle.

• Project Admin – Lead, Monitor & manage the Project Admin team to ensure SAP MIGO, PRF and GPR are completed on time.

• CIS Booking – Major Project VOs. In charge of CIS for major project VO booking and work with Sales Admin to book into SAP.

• Integration – Lead & ensure smooth and timely integration into JCI system. Co-ordination with other departments/stake holders to improve and ensure effective workflow.

• Business Development and Strategy – Partner with in-country leaders to assist developing company/region go to market business strategies in order to drive profitable growth (both short & long term). Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market/business development activities.

• Special Projects - Ad-hoc projects based on management needs.

What we look for:

• Bachelor’s degree in in Business, Technology, Marketing, or a related field.
• Minimum of 8 to 10 years of relevant experience in Construction sector with increasing level of responsibilities within an MNC. Prior experience with SAP a plus.
• Strong business partnering/interpersonal skills and the ability to lead and work within a multi-discipline team with shared purposes. Prior experience in leading individuals to work as an effective team a plus.
• Possess advanced analytical and objective critical thinking skills with the ability to effectively balance financial and operational needs in order to deliver timely and appropriate solutions to complex business issues.
• Ability to develop/review/drive/enhance business model/processes and track progress/realizations accordingly.
• A high degree of proactivity, creativity and latitude is expected.
• Willingness to take on new challenges.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

At NTU, we are committed to providing exceptional education, fostering research excellence, and empowering our students to make a positive impact in the world. As a leading university in Asia, our mission is to shape future leaders and contribute to society's advancement through cutting-edge research and transformative learning experiences.

As a Senior Assistant Manager, Academic, you will play an important role in ensuring the seamless execution of postgraduate programs at NTU. You will be tasked to produce proposals, working closely with admissions, and follow up with collaborations with partner universities. You will take direction and support the Deputy Director and contribute directly to maintaining the university's academic excellence and ensuring the university remains at the forefront of academic innovation.

Responsibilities:

• Oversee the review and approval process for new postgraduate programs, ensuring alignment with academic standards, market demand, and resource availability.
• Act as a liaison between the department and Schools, fostering clear communication, addressing concerns, and providing guidance on non-curricular changes and proposals.
• Identify opportunities for continuous process improvement within postgraduate administration.
• Collaborate with internal teams and partner universities to streamline workflows and enhance overall efficiency.

Requirements:

• Undergraduate or Postgraduate degree in a relevant field from an accredited university.
• Minimum 5 years of experience in postgraduate administration; managing program proposals and approvals.
• Exceptional analytical and evaluative skills; assess program viability, market demand, and resource requirements; ensure informed decision-making in postgraduate program management.
• Familiarity with higher education policies and accreditation requirements; broader understanding of the regulatory landscape in which postgraduate programs operate.
• While not mandatory, a certification in project management would be advantageous, effective organizational and project management skills in handling multiple tasks and deadlines.
• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

As a member of the NTU family, you will have access to numerous learning and development opportunities, empowering you to grow both professionally and personally. We believe in nurturing talent and offering a clear path for career progression within our dynamic academic community. Additionally, our staff welfare initiatives, such as a flexible work-from-home policy and CREW activities, ensure a positive work-life balance.

Join us at NTU and contribute to shaping the future of education while making a difference in the lives of our students and the global community.

Company Overview:

YUE JIA XIN HOLDINGS PRIVATE LIMITED is a leading provider of high-quality wire and cable solutions, serving a diverse range of industries such as telecommunications, energy, construction, and manufacturing. With a commitment to innovation and excellence, we pride ourselves on delivering reliable and efficient products that meet the unique needs of our clients.

Job Description:

As a Sales Manager in the wire and cable sales division, you will play a pivotal role in driving revenue growth and expanding our market presence. You will be responsible for leading a dynamic sales team, developing strategic initiatives, and cultivating strong relationships with clients. The ideal candidate will have a proven track record in sales leadership, a deep understanding of the wire and cable industry, and the ability to navigate complex business environments.

Key Responsibilities:

1. Sales Leadership:Lead, motivate, and develop a high-performing sales team to achieve and exceed sales targets.
   Provide guidance and support to the sales team, fostering a culture of collaboration, accountability, and continuous improvement.
   
2. Strategic Planning:Develop and execute sales strategies to penetrate new markets and expand existing customer relationships.
   Collaborate with the executive team to set sales targets, budgets, and forecasts.
   
3. Market Analysis:Stay abreast of industry trends, competitor activities, and market developments to identify opportunities and threats.
   Analyze sales data and customer feedback to make informed business decisions.
   
4. Client Relationship Management:Cultivate and maintain strong relationships with key clients, understanding their needs and ensuring their satisfaction.
   Collaborate with the sales team to identify and pursue new business opportunities.
   
5. Product Knowledge:Demonstrate a comprehensive understanding of our wire and cable products, features, and applications.
   Provide training and support to the sales team to enhance their product knowledge and selling capabilities.
   
6. Reporting and Analysis:Generate regular sales reports and analytics to evaluate performance against targets and identify areas for improvement.
   Present findings and recommendations to the executive team.
   

Requirements:

1. Educational Qualifications:Bachelor's degree in Business, Marketing, or a related field. Master's degree is a plus.
   
2. Experience:Minimum of 5 years of progressive experience in sales, with at least 2 years in a leadership role.
   Proven success in driving sales growth and achieving revenue targets.
   
3. Industry Knowledge:In-depth knowledge of the wire and cable industry, including products, applications, and market trends.
   
4. Leadership Skills:Strong leadership and people management skills, with a track record of building and leading successful sales teams.
   
5. Communication and Interpersonal Skills:Excellent communication and presentation skills, with the ability to effectively communicate with clients and internal stakeholders.
   
6. Analytical Skills:Strong analytical and problem-solving skills, with the ability to interpret sales data and make data-driven decisions.
   
7. Results-Driven:A results-oriented mindset with a focus on achieving and exceeding sales targets.
   

PRINCIPAL ACCOUNTABILITIES

Internal Sales Engineer is responsible for the preparation and delivering technical presentation and quotations explaining products or services to customers and engineers to assess equipment/screens needs and to determine customer’s requirements.

JOB RESPONSIBILITIES

1) Maintain existing customers' accounts.

2) Respond to customers' enquiries, follow-up and provide solutions to clients.

3) Review and prepare sales quotation as per customer's enquiries.

4) Provide regular update to customers on project development in a timely manner.

5) Prepare weekly and monthly sales report. Conduct PPM (pre-production meeting).

6) Sales coordination between factory and overseas sales offices.

7) Liaising with customers on technical specifications.

8) Conduct a thorough contract review with the clients prior receiving Sales Order confirmation.

9) Ensure correct and full information about the Sales order are passed to engineering and production. Able to prepare job sheets with all relevant client requirements in it.

10) Support team in preparing marketing, sales & presentation materials.

11) Provide information to team on market forecast and participate in market analysis.

12) Willing to travel when and if needed.

13) Sales follows-ups. (Temporary) To include partial Supply Chain role:

8.1 Pipes & Raw Materials ordering

8.2 Pipes & Raw Materials cost controlling

- Prepare supply agreements

14) Ensures 5S is implemented in the work area.

15) Adheres company’s guidelines with regards to Safety and Quality.

16) Complies to Company Code of Business Conduct.

17) Promote and participate in company-wide or departmental programs such as:

· Total Quality Management, Lean Manufacturing

· Social Activities

REQUIRED COMPETENCIES

1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.

2. Ensures Accountability – holding self and others accountable to meet commitments.

3. Customer focus – Building strong customer relationships and delivering customer-centric solutions.

4. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms in P&L, sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.

5. Manages complexity – making sense of complex, high quality and sometimes contradictory information to effectively solve problems. Asks the right questions to accurately analyze situations.

QUALIFICATION GUIDE

1. Education : Minimum Diploma in Mechanical Engineering, petroleum or any engineering related course

2. Communication : Fluent both in oral and written English and/or Chinese

3. Experience : Proven and Solid 5 years of work experience in the same field and in the Oil & Gas equipment Manufacturing Environment

4. Software/Hardware : Presentation tools, sales/CRM tools, Microsoft office( word, ppt, Excel – pivot, vlookup), ERP System. Preferably has some knowledge on CAD tool like solid works, inventor or pro-E and able to read drawings.

Job Description

• 5 Working Days: Monday to Friday: 8:30am to 6pm / 8:00am to 5:30pm / 9:00am to 6:30pm
• Location: Jurong East (walking distance from MRT)
• Work Life Balance

Job Responsibilities:

• Handle end-to-end work pass administration including but not limited application, renewal, issuance and cancellation of work passes for internal, external and outsourced workers timely.
• Maintain work pass administration record tracking and follow-up closely on all work pass transaction.
• Ensure the entire work pass Administration in compliance with MOM Rules & Regulations.
• Advise and monitor all pre-employment medical check-ups for new hires.
• Liaise with MOM and clients on workers or work pass matters.
• Troubleshoot and rectify application issues i.e.. rejected application.
• Daily Operations - arrange drivers for arrival of workers / medical check / courses, vaccination etc.

Additional requirements:

• Possess CEI (Basic) advantageous
• High level of initiative, meticulous and detailed oriented with strong organization skills
• Basic understanding of the prevailing MOM rules & regulations
• 1-2 years relevant experience

Manager, Technical Service Singapore

Volvo Bus Asia Pacific is one of the leading clusters within Volvo Bus Corporation (VBC) and has a proud history of profitability and growth. It is responsible for Bus vehicle and Service sales business, partnership with Volvo’s own and private importers, key customers and body build partners, and progress of the Volvo Buses total business within the region.

We are looking for a technically competent and passionate individual to join the Volvo Bus Singapore team as Manager, Technical Service Singapore.

Reporting to the Country Manager, Volvo Bus Singapore, the Technical Service Manager has the responsibility of providing technical and service support for Volvo products to our private dealer, institutional and fleet customers. The Manager will also guide and liaise with the Service Dealer to ensure customer satisfaction through delivery of prompt, customer-focused and high-quality technical solutions in a timely manner thus ensuring uptime of bus operations.

Technical Service:

· Provide hands-on technical solutions and support in a timely manner to all Volvo bus customers for Volvo product / buses operating in Singapore.

· Support with troubleshooting, technical requests and escalations and conduct field investigations.

· Train, upskill and provide technical support to Volvo’s private dealer in Singapore.

· Liaise with Volvo Headquarters and other technical teams for swift solutions on technical service issues affecting customer operations.

· Co-ordinate with the technical managers in APAC Central and Malaysia along with the Dealer Network in Singapore and Malaysia to ensure seamless cross border service support and minimized downtime for cross border private bus customers.

· Develop and maintain relationship with all stakeholders (for eg. Authority, PTO’s, Private dealer, key suppliers, and body building partners).

· Proactively monitor field service issues, including escalation of repeated failure, leading to submission of technical case which can lead to improved solutions (campaigns) to help improve product quality.

· Coordinate and manage stakeholders to ensure seamless delivery (Chassis inspection / Pre-Delivery Inspection / acceptance) of new vehicles to Singapore customers.

· Partake in scheduled monthly or quarterly technical service meetings with Public Bus Operators, Authority and Private Dealer.

· Perform connected-vehicle data analysis to enhance & broaden customer value proposition.

· People Management - Manage Volvo bus service personnel.

Monitor & Reporting:

· Warranty management – Analysis and review of claims & budget for Singapore.

· Monthly submission of top 5 quality and service meeting and required items to APAC APAC Central technical manager.

· Monitor new campaign releases and ensure campaigns are implemented on vehicles in a timely manner. Report campaign completion status to APAC Central technical manager.

· Other adhoc duties as requested by the Country Manager / APAC Central technical manager.

Service Systems support:

· Be the super user for select Volvo systems within the market.

Training:

· Deliver / Co-ordinate technical training to be provided to Public Transport Operators, dealer network and Singapore Bus Academy (SGBA) / Land Transport Authority (LTA) in conjunction with APAC Central technical manager & APAC Training Manager.

Requirements

· A technical service professional with 6 to 10 years’ experience in the bus / truck industry.

· Good service, workshop, and customer facing process knowledge.

· Strong hands-on problem-solving experience with in-depth technical and electrical knowledge.

· Customer-focused, excellent client communications skills to work and build relationships with key customers, new dealers, business partners and internal team.

· Ability to learn on the fly, work in a cross-functional, multi-cultural team and adapt to challenging environments.

· Proven ability to lead and coach people.

· Experienced in conducting training and develop training plans.

· Good verbal and written communication skills.

· Open to frequent local travel and occasional international travel.

Qualifications

· Bachelor’s Degree in Mechanical, Electrical or Technical Engineering or related qualifications

· Experience in working with technology and productivity tools including MS Office, Excel & PowerPoint

Job Description

• Direct and manage staff in expediting export correspondence, bid requests, and import export matters.
• Arranges shipping details, such as export licenses, customs declarations, packing, shipping, routing of products.
• Keep track of shipments, invoices and prepare reports to expedite process.
• Expedites import-export arrangements and maintains current information on import-export tariffs
• licenses, and restrictions with FTAs application.
• Liaise with 3rd party transporters on import and export cargo logistics and rates.
• LC negotiation and application with banks and documentations.
• Plan and coordinate international shipment of goods.
• Oversees the completion of paperwork and monetary transactions associated with international distribution in a timely manner.
• May negotiate with clients or handle issues with customs officials.
• Liaise with other departments in order to maintain and establish relevant import export, activities and support in relation to the company sales activities, purchasing, materials management, production and organization overall function.

Requirements:

• Bachelor’s degree or diploma in Supply Chain/Logistics or equivalent
• Min least 2 years of experience in the field or in a related area
• Experience in managing and leading a team.
• Familiar with a variety of the field’s concepts, practices, and procedures.
• Relies on extensive experience and judgment to plan and accomplish goals; Performs a variety of tasks. Leads and directs the work of others.

How to Apply:

Interested applicants may apply by sending in the following:

• Updated resume
• Short description of experience
• Reason for leaving prior jobs
• Current and expected salary

We regret to inform that only shortlisted candidates will be notified.

About us

We are a global technology company, driving energy innovation for a balanced planet.​

Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

Project Manager (Oil & Gas)

Roles and Responsibilities:

• Serve as a primary interface by providing a single point of contact between the company and customer/sales.
• The Project Manager shall be responsible for the effective management and delivery of equipment and services as defined by customers’ order with respect to safety, quality, cost and schedule requirements of the project
• Support the upfront pre-tender / tender phase by providing input such as lessons learnt, challenges, risks and/ or opportunities to the proposal/costing team
• Responsible for implementing client requirements and contractual obligations are made known and understood by all personnel involved with the project execution
• Produce project deliverables in a safe manner, to specifications and quality requirements, on schedule and within budget
• Responsible for leading a cross functional team (Planners, buyers, engineers, manufacturing) and ensuring they can meet the obligations of the contract/project
• Coordinate with various functional departments to support the project
• Comprehends contractual conditions and specifications and looks for commercial and technical cost savings.
• Ensures resources are deployed where applicable.
• Communicates with other managers to ensure accurate information is made available at all times to facilitate effective decision-making.
• Performs & Manages Risks: Identifies problem areas, evaluates and initiates corrective action, monitors and reschedules the project schedule with respect of time and required resources.
• Maintains a record of all communications related to the project.
• Work with Project Accountant to develop and present financial performance reports and project P&L statements.
• Monitors project performance against an agreed plan and budget and initiates corrective action where appropriate to ensure projects are completed on time and within budget.
• Performs Management of Change: Identifies and records changes to the project scope of supply and negotiates/document variation orders for customer driven changes and advice all concerned of the impact on cost, manpower and schedule.
• Creates a project schedule and maintains for the duration of the project
• Maintains action items registers for the project
• Advises plants on invoicing for milestone payments at attainment and maintains the schedule for milestone payment invoicing.
• Creates/Estimates revenue forecast documents for the duration of the project.
• Provides internal project reporting by using IOI’s, monthly dashboards, and project reviews as needed
• Provides external project reporting as defined by the customer in project specifications
• Completes all project closeout activities including evaluation of project performance, documenting lessons learnt, archiving and close out report

Qualifications and Experience:

• Bachelor’s Degree in Engineering with experience in Oil & Gas industry with minimum 5 years of relevant experience

Shanghai TCM Wellness is a subsidiary company of our parent company which was established since 2002.

We are a professional beauty salon that caters to individuals from all walks of life, from adults to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

. 10 years of experience in same field.

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 8 years relevant working experience, prefer managerial staff specialize in Retail Sales or beauty Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

JOB DESCRIPTION

• Perform spend analysis to establish a detailed view of the current spend segmentation for commodities to drive strategy with knowledge of the supply market, key dynamics and latest drivers within a commodity
• Develop and implement procurement strategies that optimise costs, maintain quality standards and mitigate supply chain risks
• Conduct market research and analysis to stay updated on industry trends, supplier landscape, supplier capabilities, opportunities, and pricing fluctuations
• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down and improve opportunities
• Foster strong relationships with key suppliers to enhance collaboration, communication, and partnership
• Identify, evaluate, qualifying potential suppliers and conduct supplier performance evaluation as per procedure
• Prepare and lead sourcing events, qualify approve, negotiate contracts on the selection of new supply and service contracts terms that deliver value and mitigate risk to the Company
• Create and maintain accurate and up-to-date catalogues, including the consolidation and organising product information and ensuring that catalogues present in a visually appealing manner
• Implement and maintain e-procurement tools such as punchout catalogs
• Collaborate with relevant stakeholders to identify new products/items addtions, product/item updates, phase-outs and take appropriate actions to keep data up to date and accurate
• Define and maintain SOPs that establish commodities codes including agreed and approved mechanisms to add, update or delete commodities codes
• Manage spend extraction from SAP and upload to SAP Ariba Spend Analysis for enrichment and validate enriched data is complete and accurate
• Consistently monitor and evaluate savings against targets by category, sub-category, and supplier
• Monitor procurement patterns and user behavior, catalog usage and consolidate items
• Develop and maintain procurement metrics to track performance, identify areas for improvement and report on sourcing effectiveness
• Collaborate with stakeholders to ensure growth of digitalization processes through expanded supplier catalog adoption.
• Communicate with suppliers and other relevant parties for all technical settings in Ariba Network and fix technical errors with catalogs and connection
• Provide ad-hoc training and support for internal stakeholders on the procurement process and system. Shares expertise through training and communication with internal stakeholders to ensure the desired level of self-sufficiency is achieved
• Support development of new policies and procedures to drive savings and lead organizational and operational change management within managed categories of spend
• Ensure that the procurement process is in adherence to Company and Client requirements, Company policies and procedures
• Ensure that the monthly procurement reports and procurement metrics are reported on-time
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the Head of department from time to time.

JOB REQUIREMENTS

• Procurement professional adept at both Procurement Operations and Category Management/Sourcing
• Degree in Engineering or equivalent business studies with minimum 5 years’ procurement experience, particularly in category procurement, supplier management and strategic sourcing with deep expertise in plants or facilities
• Possess a high degree of integrity and the ability to accept responsibility for work activities and projects and see them through to completion
• A good team player who is able to build rapport with a diverse workforce in a multi-cultural setting and work well with other departments and internal stakeholders
• Strong ability to negotiate, resourceful, proven analytical and problem-solving skills, with a keen attention to details
• Demonstrated ability to influence others and drive change
• Proficiency in SAP/ARIBA system is a must, with work experience with SAP ARIBA Spend Analysis, Guided Buying functionality and SAP Vendor Master data
• Proficient in MS Office applications including Excel and Microsoft Power BI
• Exhibit high attention to detail, thoroughness, and accuracy, especially in work within the ARIBA and SAP system

You will join a dynamic team that is responsible for the marketing and launching of Creative products online. As a Brand / Product Champion, your primary role is to define and execute digital marketing and brand strategies for products under the Creative / Sound Blaster family. This includes content creation for product pages, product videos, social media posts, and other outreach materials relating to product launches.

You will conceptualize, develop, and execute product launch campaigns for the target audience on Creative suite of sites and through digital marketing channels like email marketing, social media marketing, and search engine marketing. To generate brand and product awareness, building strong and collaborative relationships with the press, key opinion leaders and influencers will also be an integral element of the role.

You should be well acquainted with the latest digital marketing trends, including search engine optimization and industry best practices, and be on top of web UX and UI trends. You should also have a curious mind about the audio industry and be proactive in learning independently—this includes being familiar with the competitive landscape, industry trends, product differentiation, and the technical know-how on how key technologies work and how our audio products function with various platforms such as PC and gaming consoles.

Requirements:

• Diploma or Degree in Engineering/Business/Marketing or equivalent
• Working experience with a similar scope would be an added advantage
• Good understanding and working experience of digital marketing tools, including SEO / SEM / Google Analytics / GSC and other insights tools
• Demonstrated ability in content writing, with a focus on copywriting that converts
• Strong command of English in presentation and writing
• Well-versed with digital marketing knowledge and social media platform
• Well-organized and proficient in project management skills
• Positive attitude and keen interest in hands-on execution

Job Description

• Marine Engineering
• Basic $2500 - $3500
• Mon-Fri (9.00am-5.30pm)
• Sat (9:00am-12pm) *once a month*
• Walking distance from Tuas west road mrt

Responsibilities

• To perform all kinds of general admin duties such as data entry, preparing weekly and monthly reports
• To handle PO, DO, Contract and quotation
• To attend to customers via phone and email
• To respond to complaints from customers and give after-sales support when required

Requirements:

• Min Diploma/Degree with no experience are also welcome.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Job Description:
• Enforce and review standard operating procedure.
• Oversees and manages day to day operations ensuring smooth operation and maintaining quality standard of services including cleanliness and maintenance.
• Consults with regional buyers and/or vendors to obtain product or service information such as price availability, and delivery schedule.
• Monitor and the dry goods expiry dates and ageing inventory and prompt relevant departments (marketing and retail) to perform stock clearance accordingly.
• Ensure compliance with the company operations standard and meet all the safety requirements.
• Oversees merchandising of all dry/fresh goods in both retail and wholesale.
• Ensure the operation is running well efficiently that fulfil the expectations and needs of customers and clients.
• Supervise the proper routing, loading and preparing of orders for shipment and delivery in accordance with customer instructions.
• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.

Requirements:
• Minimum 3 years of experience in B2B sales, B2C Sales, wholesale brand consumer products with a preference for the industry.
• Preferably with experience in wholesale/retail packaging (household & groceries).
• Good knowledge in Indian Wholesale household and groceries products distributions through various wholesale and retail channels.
• Willing to do rotating shift work and able to work longer hours with prolonged. period of standing. Must work on weekends/PH. (Strictly off on week days).
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required.
• Ability to work well in a fast-paced environment and meet deadlines.
• Demonstrable experience in a supervisory capacity at a retail store, or similar.
• In-depth knowledge of product and consumer trends, and marketing strategies.
• Excellent written and verbal communication skills.
• Ability to do multi task.

SKILLS

• Good personality & Positive Attitude • Strong organizational skills • Effective communication skills (English & Indian) • Exceptional customer service skills • Detail-oriented • Punctuality

Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Organize and coordinate internal resources and third parties/vendors for the flawless execution of projects

• Oversee the timely delivery of all projects, ensuring they remain within scope and within budget

• Allocate resource and ensure their availability

• Prepare a detailed project plan to track progress

• Monitor project performance with the helps of appropriate systems, tools and techniques

Position Overview: As the Technical Purchasing and supply chain Manager, you will play a crucial role in overseeing and optimizing the procurement process for technical and marine-related materials. You will be responsible for sourcing, negotiating, and managing relationships with suppliers to ensure the timely and cost-effective acquisition of goods and services required for our marine service and repair operations.

Responsibilities:

1. Strategic Sourcing:
   • Identify and evaluate potential suppliers for technical and marine-related materials.
   • Develop and implement effective sourcing strategies to ensure a reliable and cost-effective supply chain.
   • Maintaining and Managing complete database of the Procurement in all the related repair segment
2. Supplier Relationship Management:
   • Cultivate and maintain strong relationships with key suppliers.
   • Negotiate contracts, terms, and conditions to secure favorable agreements for the company.
   • Managing vendor registration process and inclusion
3. Material Procurement:
   • Coordinate the procurement of technical materials, spare parts, and equipment required for marine service and repair projects.
   • Monitor inventory levels and ensure timely replenishment to meet operational demands.
4. Cost Management:
   • Analyze market trends and pricing to make informed purchasing decisions.
   • Implement cost-saving initiatives without compromising quality or operational efficiency.
5. Quality Assurance:
   • Work closely with the operation team to ensure that purchased materials meet or exceed the required standards.
   • Implement processes for the inspection and testing of received goods.
6. Compliance, Documentation and reporting :
   • Ensure compliance with industry regulations and company policies.
   • Maintain accurate records of procurement activities, including contracts, purchase orders, and supplier performance evaluations.
   • Maintain and a submit official procurement report for all purchase and vendor related activities.
7. Team Collaboration:
   • Collaborate with other departments, such as Operations and Maintenance, to understand their technical requirements and align procurement activities accordingly.

Lead Sales Specialist - Downstream Chemicals

Do you enjoy building relationships and ensuring customer success?

Are you passionate about Downstream Chemicals?

Join our downstream chemical team

Our Downstream Chemical Team uses techniques to improve oil and gas well productivity in both conventional and unconventional formations. We provide our customers with effective chemical diversion stimulation treatment that boosts production while lowering operating costs. Our on-site provides real-time support, guidance and troubleshooting to ensure our customers function effectively and safely.

Partner with the best

As a Lead Sales specialist, you'll generate business opportunities, consult with customers, and collaborate with internal cross functional teams. With the purpose of generating business opportunities. You'll observe and interpret trends from sales and market intelligence to develop a strategy for new business. You'll also expand existing business within the actual market.

As a Lead Sales Specialist - Downstream Chemical, you will be responsible for:

• Leading and driving product and service sales activities proactively across existing and new customers within the market for Crude Oil and finished Fuel Additives.

• Exploring and developing good relationships with strategic Energy Sector customers, both end-users and targeted channel partners for the Product Line.

• Delivering as a minimum the financial plan as submitted and agreed upon during the planning cycle.

• Controlling and having full accountability for the participation and data recorded in the company-designated eCRM platform.

• Being responsible for training, presentation, coaching, and supporting others in the team.

• Providing reporting to the P2R management on account activity and delivery including support sales strategy.

Fuel your passion

To be successful in this role you will:

• Have a bachelor's degree or equivalent.

• Have 2 or more years' sales/business development experience in the downstream business/specialty chemicals industry.

• Have demonstrated aptitude for building trusted relationships and show an understanding of customer requirements and market conditions.

• Have proven background in downstream chemicals and/or oil trading domain linked.

• Have the ability to build good relationships and rapport with customers.

• Be a good team player and have experience of working in safe, environment.

• Have good commercial astute and excellent communication skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Please discuss your preferred working arrangements with your recruiter during the process.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs.

• Additional elected or voluntary benefit.