Purpose of position

The Relationship Manager as account manager is responsible for the complete business relationship to the client segment lnstitutionals (I), and is accountable for the sales result and the profitability of his relevant client portfolio.

He covers the core features of the operative I-Sales and is the first point of contact for sales activities from external and internal clients.

As an independent Relationship Manager for lnstitutionals, he provides a sales oriented advisory and service of the product palette, which is offered by the Commerzbank Group to lnstitutionals, in adherence to Commerzbank's business model (i.e. Group-wide responsibility and holistic management of the international client segment lnstitutionals).

Furthermore, the RM Fl Desk assumes the Local Client Ownership for Fl clients in the branch as follows:

• Acts as representative of the First Line of Defense on behalf of TF&CM Financial Institutions customers which are locally on boarded on basis of a valid Global Introductory Certificate ("GIC") and for whom transactions are conducted by or through the Branch ("assigned customers").
• Acts in a holistic capacity-spanning across all business activities performed with the assigned customers in the respective Branch.
• Responsible for the regulatory topics in relation to the account opening process (AOP) / refresh process for locally assigned TF&CM Financial Institutions customers exclusive the performance of the AOP-/Due Diligence process as relying on the GIC
• Close collaboration with the respective Global Relationship Manager ('Global RM') and local Relationship Manager (local RM) in APAC DM countries.
• Access to relevant KYC information, systems, audit reports, reports of examination and responses thereto, monitor reports and other regulatory communication with due consideration to the relevant local laws and provisions, as well as compliance with the regulatory requirements.

Main Tasks

In co-ordination with the Fl Desk Singapore:

Coordination and execution of all sales activities with the client;

Client requirement analysis/diagnosis; introduction of sales initiatives;

Development and delivery of product solutions tailored to client needs together with the product specialists;

Sales Planning, introduction and negotiation of offers with clients. This indudes the creation of client specific business plans, including risk assessments and competitor benchmarks;

Preparation, execution and follow-up of client visits ind. presentations and meeting memos;

Independent, specialized and profit-oriented advisory and managementofinstitutional clients, whilst adhering to relevant internal regulations of Commerzbank, as well as compliance requirements and external regulations;

Coordination on the sales side of all credit relevant decisions in the Group; in particular business line allocation, commentary of credit applications, gathering of credit relevant information;

• Support of product sales and sales steering activities for Fl clients, with focus on capital markets products, banking products, and treasury products.
• Support the change process with Singapore becoming a regional hub; includes acting as liaison for (i) the Singapore Fl Desk as regional Hub and the Singapore-based product owners and (ii) the local Relationship managers across Developed markets Asia (Australia, Japan, New Zealand, South Korea, Taiwan).
• Active elaboration and maintenance of country know-how for Commerzbank entities.
• Keen sensitivity for all regulatory,compliance and/or corporate norms and standards.

FI DCM Advisory (Secondary role)

• Support Commerzbank’s existing client base in the Asia-Pacific region, advising on DCM Bonds related business.
• If appropriate, expand the business to support issuer’s that are currently out of scope
• Create client pitches and recommendations using latest market trends and one owns market knowledge
• Conduct client phone calls and meetings, representing the bank and DCM Bonds
• Advise clients on a variety of product, not limited to but with a focus on Covered Bonds, Senior Unsecured and Capital
• Provide pricing recommendation (in close cooperation with Syndicate) and rationale through analyzing macro bond market, client’s credit risk and individual situation
• Assist in the execution of DCM Bonds mandates
• Liaise with other groups within the bank, not limited to but with a focus on Relationship Managers and Senior Bankers (‘Institutionals’) and other Capital Markets areas, to support and advise the client
• Support the group through the maintenance of data infrastructure (internal systems like eOrigination and ISIS)
• Create bond market updates that address the needs of clients in the region
• Ensure adherence to all relevant local and global Compliance standards, internal policies and other regulatory requirements.

Essential Duties and Responsibilities as Local Client Ownersh ip for Fl clients in the branch (if required):

• Checking that a valid GIC is in place
• Ensures that actual local activities of assigned clients are in line with expectations
• Ensures together with the respective Front Office business/product unit that local activity is suitable, lawful and with in the scope of any regulatory permissions, licenses or approvals
• Local top-up of GIC if required
• Regular red flag checks on basis of the red flag statistics provided by the relevant internal parties; review of certain transactions together with GM-CO if required.
• Knowing the business model and the purpose of the business relationship in coordination with the Global RM and respective product units in the Branch.
• Maintaining an overview of the Refresh-dates
• If required by Fl Desk Head Singapore: participate in local compliance and other applicable governance meetings of the Branch.
• Knowledge of relevant AMLKYC rules and guidelines as referred to in the Compliance guidelines, important local regulations and laws.

Specialist Knowledge

Relevant professional experience: min. 2 years

• Bloomberg, Microsoft Office, internal applications such as ISIS, eOrigination, eRoadshow, eBookbuilding; nice to have: Reuters, IPREO’s Investor Access and IPREO’ Issue Book
• Product structuring expertise is welcome
• Solid understanding of Primary bond pricing & macro-economic dynamics

Formal education

• University education
• Completed commercial training (e.g. bank clerk), if possible supplemented by a banking specialist qualification and/or a subject-specific additional qualification in the form of a course of studies integrated with vocational training/practical work (e.g. university of cooperative education or university)
• Good to very good knowledge of the relevant product matrix (Cash, Trade, Banking, Markets)
• Fluent (native or business proficiency) in English and at least one of the following languages: Korean, Japanese, Mandarin
• Experience in structuring/sales within capital markets/DCM is a plus
• Basic coding experience (VBA and/or Phyton) is a plus

Functional requirements divided by ComMap level (per each ComMap level)

All levels

• Proactive and self-initiated
• Highly motivated to achieve results
• Strong sense of responsibility, integrity and accountability
• Client centric and service oriented
• Team player
• Positive work ethic
• Keen to learn and open for change

CB03

• Actively search sales opportunities, with the goal of developing and applying solutions for sales opportunities
• Interpreting clients' needs and identifying related requirements, also regarding cross-selling potential
• Interpretation of internal/external clients' and/or business partners' needs,taking all requirements into consideration; deduction of mid-term solutions for specific challenges; potentially portfolio responsibility
• Steering the Client Sales Teams and monitoring whether activities with clients are in line with expectations
• Interpretation of internal/external business backgrounds and best practices in the own area of expertise and application to the area of activity
• Identification of the biggest problems and patterns in different and new situations; reflection of problems in a holistic approach and the creation of solutions
• Actively controlling and managing costs/revenues/quality in the own area as well as identifying risks
• Independent determination of the timeframe to fulfill set goals/required tasks; development of short-to mid-term plans in the own area, including the forecast of required resources

Attachment Description

We are looking for an organized Sales and Marketing Manager to assist in the advertising and selling of our company's products and to create competitive advantages for our company in the market industry. The Sales and Marketing Manager's responsibilities include generating unique sales plans, creating engaging advertisements, developing pricing strategies, and meeting marketing and sales human resource objectives. The Sales and Marketing Manager represents the company's brand and drives strategies to increase product awareness by observing the market, competitors, and industry trends. To be a successful Sales and Marketing Manager, you should have strong interpersonal, leadership, and communication skills.

Specific Responsibilities

Individual to be involved in:

1. Promoting the company's existing promotions and introducing new products to the market.

2. Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

3. Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

4. Implementing new sales plans and advertising.

5. Recruiting, training, scheduling, coaching, and managing marketing and staffs to meet sales objectives.

Technical Skills and Competencies

1. Basic knowledge for F&B industry

2. Customer Relationship Management (CRM)

3. Digital Marketing

4. Adaptability and Innovation

5. Negotiation Skills

Duration

6 months

Main Responsibilities

- Reports to the Financial Controller.

- To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments in the Hotel.

- Acts as Data Protection Officer for the Hotel.

- To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable.

- To ensure procedures are in place that in the event of any problems encountered in software and hardware, that they are addressed immediately.

- To ensure the physical and logical security of IT system.

- To define and keep updated written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned.

- To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs.

- To strictly perform daily/monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup information.

- To assist any department in formulating their IT material requirements and provide adequate solutions to their needs.

- To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees of the Hotel.

- To perform regular computer audits searching for unauthorized programs, improper setup or loopholes in the security setup.

Job Requirements

- Degree in Computer Science, Computer Technology or the equivalent with 5 years of experience in a similar capacity.

- Excellent spoken and written in English

- Independent and willing to learn

- Possess good working attitude and good communication skills.

- Good problem-solving skills.

- Attention to details will be an added advantage.

**We regret to inform that only shortlisted candidates would be notified. **

Job Scope

• Function as main point-of-contact between the Team and client.

• Lead, manage and coordinate the performance and delivery of the scope indicated in the Contract.

• Ensure that the KPIs and Contractual SLAs are met.

• Oversee strategic deployment of manpower, where necessary, timely leadership support and commitment.

• Manage and ensure that any potential changes to scope of work are discussed, documented and agreed.

• Manage the daily operations of the project and performance of the team(s)

Job Requirements

• Degree in Business Administration, Accounting, Finance or equivalent

• At least 5 years of experience in operations, with at least 2 years of management experience

• Experience in public sector grants and claims processing would be an advantage

• A strong team player with good supervisory, people management and communications skills

• Strong problem solving and critical thinking skills

• Possess strong interpersonal and communication skills, business acumen, and high level of integrity to serve the stakeholders

• Proficient in Microsoft Word, Excel and PowerPoint

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, Malaysia, and Indonesia. With more than 1700 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 60 talented individuals, we are committed to transforming the way education is delivered in the Southeast Asian region and beyond.

As the Angel - The Customer Success Account Manager, you are responsible for the adoption, usage and success of a portfolio of clients. By building trust and enabling the success of your clients, you will be able to drive revenue growth through renewals and upselling. You are the primary customer-facing role, and your insights and relationships will allow you to realise incredible value for our customers, helping them love LittleLives as much as we do!

What you will be doing

• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Deliver onboarding training and provide support to our clients

Requirements

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• Previsous experience in Early Education would be plus
• This role requires the person to be able to deliver training in Chinese to our clients

Technical Requirements

• Minimum 12 - 17 years of experience and out of which, minimum 5+ years of release management using JIRA in CORE Banking.

• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.

• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.

• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.

• Good level of command over production Infra; performance monitoring and reporting tools.

• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.

• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.

• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.

• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.

• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.

• Working Experience on any microservice platform mostly in Banking.

• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.

• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.

• Ability to work with stakeholders to stretch role in depth/width.

• Should be well-versed with latest Finacle and technology trends.

• Good experience in running automation and service improvements experience.

• Good experience on working with multiple teams of infra and Functional team."

Key Responsibilities

1 – Commercial Management of Client X Account

a. Margin improvement opportunity identification through Commercial deep dives (scrutiny of contract terms, P&L and client activity). Improvement plans signed off by Account Exec team and linked to financial forecasts and risk and opportunity process. Compliance improvement and/or risk mitigation actions also included.

b. Opportunity realisation through execution of improvement plans e.g.

• Negotiate, agree, and execute contract variations, including for Project Management on account.
• Settle disputes, pursue entitlements and defend claims (including within supply chain as a point of escalation).

c. Deliver Commercial Programs on Client X account including deployment of specific and relevant commercial initiatives proven to positively impact margin across Client X contract.

Success criteria:

• Account margin growth and precedents set for sustainable long-term profitability.
• Account margin deterioration avoided, and downside risks mitigated.
• Client satisfaction

2 – Commercial Best Practice

a. Contribute to the ongoing improvement and raising the bar for commercial and contract management process and tools across Client X account. Participate in functional workstreams/teams across the wider Commercial Excellence organisation where applicable, leading the thinking and delivering on action points.

b. Provision of up-to-date Contract Exec Summaries and commercial guidance materials for the on-account teams.

c. Deliver on-account training bespoke to terms and lifecycle stage of the Account contracts, both internally and client facing.

d. Maintain exec sources of contract data, locally and aggregated. Review and interpret said data to provide management insight and benchmarking.

Success criteria:

• Commercial acumen enhanced across the Client X account team.
• Margin opportunity identification originating freely around the account – development of a commercial culture across the CBRE account team.
• Business controls (policies and processes) serve to protect and enhance margin e.g. optimised contractual change control processes.
• Management insight on commercial factors readily available when needed.

Person Requirements

Essential:

· Degree qualified or equivalent. All degree subjects considered.

· Ability to demonstrate relevant knowledge, skills and experience, with typically around 5+ years in a comparable commercial role, including but not limited to contract negotiation and on-going account management (up to 2 of the 5 years could be performed as part of a structured training program or graduate scheme).

· Strong commercial acumen and proven ability to affect sales and profit figures.

· Excellent communication skills, both verbal and written with fluency in English.

· Strong analytical skills and a measured approach to decision making, including good understanding of management accounts, in particular P&L.

· Self-motivated individual, experienced and comfortable with complex problem solving and providing solutions based advice and guidance to multiple stakeholders.

· Client focused approach.

· Proven track record of working with, educating and influencing a broad range of internal and external stakeholders at all levels.

Desirable:

· Post Graduate qualification

· Additional language skills

· Facilities Management or Real Estate sector experience

ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop ground breaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.

Your Responsibilities

This role will provide team leadership for End User Compute team members and requires both hands-on delivery of support and responsibility for overseeing delivery of support across regional locations. The job split is as follows:

• End User Computing Support (Weight 60%) – Resolve incidents and action requests for end user computers, computer peripherals and phones.
• Networking and Data Centre Teams Support (Weight 10%) – Provide in-country assistance to the global Networking and Data Centre Services teams for purchasing and hands-on-wires support
• Project Support (Weight 10%) – Provide in-country support for the execution of projects.
• Leadership (Weight 20%) - Overseeing delivery of support in all [country/region] locations and managing those Support Delivery team members based in Singapore, Philippines, Japan etc.

Your Profile

• 5+ years working experience in support of end user hardware and software
• ITIL certification preferred
• Experience in using a ticketing tool for managing incidents and requests
• Setting up computers, computer peripherals and phone handset on end user desks
• Computer management in Active Directory
• Imaging computers with a standard operating environment (SOE)
• Installing software
• Configuring printers and installing printer drivers
• Basic configuration of Windows 10 and 11 operating environments
• Proficient in using Microsoft Outlook, Word, Excel and PowerPoint
• Proficient in using Apple iOS devices such as iPhones and iPads
• Installing network and server equipment in racks (hardware only)
• Patching network cables to switches
• Interfacing with vendors for the procurement of hardware or requesting support
• Providing IT advice and training to end users in line with company guidelines, policy and standards
• Supervising and coaching team members

WE ARE EXPANDING !!

Job Highlights

• Medical and Dental Benefits
• Birthday leave and Family Care leave
• F&B Discount

Job Description

We are currently seeking a highly organized and detail-oriented Sales and Administrative Assistant @ CLASS Department to join our team.

As the Sales and Administrative Assistant, you will be responsible for coordinating pre-course and post-course administrative tasks for our short courses, ensuring that they run smoothly and efficiently.

Responsibilities:

• Coordinate pre-course administrative tasks such as booking venues, arranging catering, and printing materials.
• Assist with the promotion and sale of short courses, including responding to inquiries and following up with potential participants.
• Communicate with course participants before and after the course, ensuring that they have all the necessary information and materials.
• Manage the registration process, including handling payments and ensuring that all necessary paperwork is completed.
• Liaise with instructors and course facilitators, ensuring that they have all the necessary materials and information.
• Coordinate post-course administrative tasks such as issuing certificates and collecting feedback from participants.
• Maintain accurate records and files related to short courses, including participant lists, feedback forms, and financial records.
• Provide general administrative support to the team, as needed.

Requirements:

• Excellent organizational and time management skills.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Experience in sales and/or customer service.
• Occasionally, candidate will be required to work during the weekends
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently as well as part of a team.
• Experience in coordinating events or courses is preferred.

If you are a motivated and organized individual with experience in sales and administration, and a passion for coordinating short courses, we would love to hear from you.

Please submit your resume and a cover letter outlining your qualifications and interest in the position.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Are you a dynamic, results-driven individual with a passion for interior design and a knack for sales? We are seeking a Sales Manager to join our team. As a Sales Manager, you will play a pivotal role in driving our sales efforts, fostering client relationships, and contributing to our company's growth and success.

Key Responsibilities:

• Sales Strategy: Develop and execute effective sales strategies to achieve revenue and growth targets for our interior products and services.
• Team Leadership: Lead, mentor, and motivate the sales team to achieve individual and team sales goals. Provide guidance, coaching, and training as needed.
• Client Relationships: Build and maintain strong relationships with clients, architects, designers, and contractors to understand their needs and provide tailored solutions.
• Sales Pipeline Management: Monitor and manage the sales pipeline, ensuring timely follow-up, accurate forecasting, and efficient conversion of leads into sales.
• Product Knowledge: Stay up-to-date with our product offerings, market trends, and competitors to effectively communicate the value of our products to clients.
• Customer Satisfaction: Ensure exceptional customer satisfaction by addressing inquiries, concerns, and feedback promptly and professionally.
• Market Research: Conduct market research to identify potential opportunities, target markets, and emerging trends in the interior design industry.
• Reporting: Generate sales reports, analyze data, and present findings to senior management to make informed business decisions.

Qualifications:

• Proven track record of success in sales, with at least 1 year of experience in a leadership role.
• Strong understanding of the interior design industry and products.
• Exceptional interpersonal and communication skills.
• Excellent negotiation and closing abilities.
• Proficiency in CRM software and sales analytics tools.
• Leadership and team-building skills.
• Ability to work independently and collaboratively.
• Willingness to travel as needed.

If you are a strategic thinker, a motivator, and a sales enthusiast with a passion for interior design, we invite you to join our team and help us transform spaces into beautiful, functional, and inspiring environments.

JOB RESPONSIBILITIES

• Advise and support other department heads on people management matters
• Administer the preparation of job descriptions, ensuring that they are up-to-date and follow the established format
• initiate and administer the annual performance management exercise and follow up to have the performance ratings finalised
• Review and recommend compensation structure and practices and salary ranges
• Initiate and manage the annual salary increment, performance bonus and promotion exercises
• Recommend or develop HR policies, procedures and practices and document them in HR manuals.
• Ensure delivery of HR services, adhere to organization HR processes and policies and compliance with local laws and regulations.
• Deal with or advise other department heads to manage employee grievances and disciplinary matters
• Lead, mentor and guide the HR/Admin Team, ensuring that they perform competently and grow personally and professionally.
• To perform any other ad-hoc work duties as and when required by Management

Requirements:

• Minimum Bachelor's degree in relevant business or HR discipline
• Team player actively contributing to positive team spirit, possess a strong desire to create and maintain a unique office culture
• Experience in working on/managing complex projects, commit to work in face pace environment
• At least 5 years of generalist experience in a HR function with exposure to talent

Your responsibilities as Tax Manager are as follows:

1. Work in the role of team leader on tax related matter under the supervision of directors to ensure that these assignments are executed based on the relevant professional requirements and on a timely basis.
2. Provide guidance and supervise the work of junior colleagues on the preparation of clients’ tax computations and tax returns.
3. Develop and maintain professional relationships with clients.
4. Advise clients on corporate tax, GST and personal tax matters.
5. Provide comprehensive and effective tax compliance and advisory services to clients across a wide range of industries.
6. Assist in training and technical matters of the firm.
7. Assist the administrative functions of client portfolio management.

Requirements:

1. Degree/ Diploma in Accountancy or Tax qualification or a professional qualification.
2. Proactive, committed and a team player.
3. Minimum 5 years relevant experience in a public accounting firm.
4. Good communication & interpersonal skills.
5. Able to perform under pressure.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

>Coordinate daily customer service operations (e.g sales processes and payments)

>Track the progress of weekly, monthly, quarterly and annual objectives

>Monitor and maintain store inventory

>Evalute employee performance and identify hiring and training needs

>Supervise and motivate staff to perform their best

>Coach and support new and existing Sales Associates

Our client, an insurance broker in Singapore is looking for candidates to join their expanding business as a Senior Policy Servicing Executive.

Key Responsibilities:

• Prepare and send Annual Review package for Insurance Policy.
• Prepare and send Quarterly Statements.
• Familiar with various Insurers ‘Statement and product features.
• Handle enquiries from internal and external stakeholders.
• Provide accurate and timely assistance to consultants.
• Ensure accuracy and efficiency in data entry.
• Escalate any system or process errors to prevent future repeated errors.

The ideal candidate will possess the following:

• Diploma / Degree with at least 1-2 years of working experience in the insurance industry.
• Excellent in both verbal and written communication skills
• Customer service oriented and problem-solving skills

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Asisst in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Built on a foundation of over 30 years, the reputation of DJB Group of Companies is rooted in our international experience and expertise. Starting out as a construction company, we expanded into a real estate development entity, concentrating mainly in boutique residential developments.

Job Description: Sales Executive

1.Experience with following up on contract and project sales.
2.Established networking with developers, architects, consultants, contractors, etc.
3.Proficient in the English language and comfortable with writing reports.
4.Team player with the right attitude, good interpersonal and communication skills.
5.Strong emphasis on sales performance and result-oriented.
6.Any other ad-hoc assign by the Sales Director.

Qualifications

At least 2 Year(s) of working experience in the related field is required for this position
1.Diploma in Sales Marketing / Business.
2.Has connection in the Construction
3.Fast learner and results oriented

Other information

1. Sales Commission

2. Basic Salary

Job Description

The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.

The job will require providing the quotation, sales follow, sales forecast,and sales presentation.

Generate and review sales quotations,order processing and invoicing.

Review customer sales orders,proposals, purchase orders, andrelated information.

Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.

Generate price list for sales team,based on information from principals.

Monitor & update sales team with relevant information from principals.

Effectively engage with externalcustomers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.

Provide admin support where necessary. e.g. filing, data entry,retrieval of documents, or any other duties assigned.

Job Requirements

Two years of relevant working experience in a manufacturingenvironment.

Excellent communication andinterpersonal skills.

Able to multi-task and work withminimal supervision.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

• Business Development, driving client acquisition and new user growth.
• Lead and take accountability for client servicing, media relations, local and regional account management.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Marketing duties, such as Social Media management, developing marketing campaigns, operation strategy development and implementation.
• Develop marketing strategies, such as competitive product analysis and research for optimisation of business model.
• Branding, ie. Creating a lasting impression among app users and improving product sales and market share.

Qualification

• Degree in Business Management or Sales and Marketing.
• 3 years of experience
• Working experience in international FinTech/Tech/Construction/Startup
• Experience managing and analysing online marketing campaigns with good client relationship management.
• Passionate about learning, new technology,

• Business Development, driving client acquisition and new user growth.
• Lead and take accountability for client servicing, media relations, local and regional account management.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Marketing duties, such as Social Media management, developing marketing campaigns, operation strategy development and implementation.
• Develop marketing strategies, such as competitive product analysis and research for optimisation of business model.
• Branding, ie. Creating a lasting impression among app users and improving product sales and market share.

Qualification

• Degree in Business Management or Sales and Marketing.
• 3 years of experience
• Working experience in international FinTech/Tech/Construction/Startup
• Experience managing and analysing online marketing campaigns with good client relationship management.
• Passionate about learning, new technology,

About the role:

Manage and retain institutions in the “strategic” customer base in SEAHK

1. Grows and Expands Account Relationships: Identifies key account stakeholders and implements strategies to grow and expand those relationships
2. Analyzes Account Health & Mitigates Risks: Analyzes usage data to understand customer health and trends; Leverages data to proactively identify and mitigate issues
3. Services Accounts & Defends Revenue: Manages relationships with key stakeholders and responds to customer issues or questions in a prompt and effective manner
4. Completes In-Depth Customer Research: Leverages various sources to research customers and their needs; Seeks out market insights and trends; Uses research to tailor outreach and plan for customer meetings
5. Acts as a Collections Advisor: Identifies collections gaps and recommends journal/non-journal products to improve research and teaching outcomes
6. Manages Opportunity Pipeline: Follows Wiley sales processes and opportunity management approach; Captures efforts in a common and consistent way in CRM
7. Influences Through Value-Selling Behaviors: Influences customers with a value-driven approach throughout the sales process; In written and verbal communications and in presentations
8. Excels at Team Collaboration: Exhibits strong collaboration and teamwork to impact common account revenue goals.

How you will make an impact:

• Manages a portfolio of institutional accounts, and consortia, in a pod structure with SAM (Strategic Account Manager), CSM (Customer Success Manager), and SC (Sales Coordinator) teamwork.
• Manages and renews TA (Transformational Agreement) paperwork and compliance requirements annually (or, as needed) with institutions.
• Manages and renews journal and non-journal products in the “strategic” customer base.
• Identifies and manages non-journal cross-sell leads based on institutional-level collections needs.
• Works with the CSM to drive success in the management of existing TA customers.

We are looking for people who:

• undergraduate degree
• 3+ years of experience in the publishing industry
• Strong email/written communication skills
• Experience selling and managing academic research subscriptions, and products.
• Experience working in a highly collaborative team environment.

• Resolves customer complaints by investigating problems, developing solutions, preparing reports.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.
• Car sales executives oversee the merchandising and display of cars in a sales outlet. They collect, analyze, and interpret record of sales/transactions to ensure balanced accounts. They also process requests of customers who wish to part-exchange their current car for a new one.
• meeting with clients virtually or during sales visits
• demonstrating and presenting products
• establishing new business
• maintaining accurate records
• attending trade exhibitions, conferences and meetings
• reviewing sales performance
• negotiating contracts and packages.

Job Description:

• Assist P&L Head to oversee, plan and manage daily logistics, warehousing, and transportation operations
• Perform continuous improvement activities on outbound/inbound logistic flows, cost savings and operational efficiencies
• Lead periodical stock take /cycle count, inventory adjustment and handle claim documentation on cargo damaged etc.
• Prepare management reports to ensure that the management has the relevant information needed to support strategic decision-making
• To oversee the warehouse safety to provide a safe and clean workplace for employees
• Ensure timely and accurately billing to customers
• Any other ad hoc assignment as assigned by the Management

Job Requirements

• Minimum Certificate or Diploma in Supply Chain / Logistics Management or Operations Management
• 5 to 8 years of 3PL / Logistics experience with at least 3 years in managerial/supervisory position
• A multi-tasker with strong initiative and self-motivated with good learning mindset
• Proficient in Microsoft PowerPoint and Excel with data manipulation skills ability
• Understand WMS, TMS, OMS
• Trained in 5S, Kaisan, TQM and/or other productivity management system
• Able to handle basic project and account management
• Able to work in 3D environment

Location: 70 Alps Avenue, Singapore 498801

Our team is in the Education-Technology industry, focusing primarily on the B2B Adult Education market. We are developing a Learning Platform as a Service for both Adult Trainers and Learners. We are looking for a Sales Executive with high-performance and track record.

Responsibilities

• Develop sales strategies and plan to expand market share in relation to pre-set standards and industry and economic trends
• Plan, develop and implement marketing strategies
• Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
• Responsible for the overall sales budget and financial targets
• Direct and drive sales forecasting activities and set performance goals
• Actively grow the current business and seek out new customer to achieve corporate objectives
• Ensure that the customers’ perspective is a driving force behind business decision and activities; crafting and implementing strategies that meet customers’ and organization’s needs
• Implement and execute sales activities in collaboration with other departments
• Monitor the competitive landscape and keep abreast of market developments
• Familiarise with the technical functions and specifications of our product and to translate these into business benefits for potential clients
• Identify new business avenues through existing and potential client base
• Implement new account development strategies to take advantage of potential opportunities
• Execute sales and/or marketing activities in line with the sales and marketing plan
• Ensure timely communications with potential and existing clients
• Liaise with internal stakeholders on customer accounts to ensure smooth end-to-end service experiences
• Execute sales retention strategies and plans to retain existing clients
• Maintain strategic partnerships to shorten sales cycles and increase revenue
• Provide suggestions to develop sales strategies and business plans
• Update clients with the latest information on market trends and technical development
• Maintain records of sales, pricing, and activity reports
• Be a positive representative of the company and its brand in the marketplace
• Conduct all sales activities with the highest degree of professionalism and integrity
• May be required to travel to overseas for business trip (negotiable)

Requirements

• Degree with a minimum of 5 years of sales & marketing experience, preferably in an IT or business field.
• Preferabaly with Technical knowledge on eduTech
• Excellent communication and interpersonal skills with influencing and negotiation capabilities
• Candidates with past experience and proven track record in B2B sales would have an advantage.
• Knowledge of the education industry will be an added advantage.
• Fluent in English and able to engage stakeholders.
• Independent, self-motivated and able to work fast and well under pressure.
• Outgoing with good interpersonal communication and presentation skills.
• Organizational and time management skills.
• Have passion for excellent customer management and believe in long-term engagement with customers.
• Have demonstrated track record of developing new opportunities, closing accounts and exceeding sales targets.

Working Arrangement

This position is a 50% work-from-home arrangement until further notice. The candidate is required to have a good working laptop/desktop together with a working webcam and microphone for virtual meetings.

Job Application

Please provide 2 referees for your job application.

Baker Tilly in Singapore

Baker Tilly is a full-service accounting and advisory firm that offers industry specialised services in assurance, tax and advisory. With a focus on serving entrepreneurs, family-owned business, not-for-profits to public-listed companies, we help our clients plan for the future.

The Governance and Risk Team in Baker Tilly is a dynamic and fast expanding team within the Advisory Practice which prides itself in delivering high standards of professional services to clients. The services that we offer include:

• Internal audit outsourcing/ co-sourcing

• Enterprise risk management

• Forensic/ investigative reviews

• Business processes, strategy and management consulting

• ESG & sustainability consulting

We are the trusted advisor to many public listed companies in Singapore, Hong Kong and beyond. These clients span from family owned enterprises, multinationals, small and medium enterprises to not for profit organizations. They belong to varied industries and operate in many jurisdictions across the world. We consider the circumstances that are unique to every client and tailor our recommendations in a way that seeks to exceed the expectations of the client.

We are an equal opportunity employer, committed to diversity and inclusion, offering a work environment free from discrimination and harassment. Our dedication to employees, offering opportunities for challenges and growth, celebrating team and individual achievements, creates boundless opportunities for our employees to shine. A highly collaborative culture defines who we are and we strive to maintain a culture that facilitates sharing, candour, growth and encouraging our employees to become the best version of themselves.

The Role- Manager (Forensics Services)

As part of our growing Governance and Risk Advisory Practice, we are inviting highly talented individuals to join us as a Manager-(Forensics Services) to deliver Forensics/Investigation and Litigation Support services to our clients.

Responsibilities

• Frontline role conducting and leading forensic audits and producing quality forensic reports for our clients

• Performing analytical procedures on data sets and auditing complex business processes to identify, report anomalies and recommending performance enhancements suggestions.

• Develop an in-depth understanding of the function to be audited, summarize findings and identify improvements.

• Play a key role in managing and supporting operational forensics audits from start to finish.

• Assisting and providing support for practice development activities.

Requirements

• Recognised university degree or equivalent experience.

• CPA, CA, CIA or CFE preferred but not a must.

• At least 2-5 years of related experience in internal audit, financial audits or investigations.

• Able to conduct interviews and produce quality reports independently

• Familiarity with Data Analytics or Computer Imaging will be advantageous

Market competitive total remuneration and training will be provided for the right candidate.

To apply, please email your CVs to [email protected]