COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

We are looking for a dynamic Social Work manager who has a deep belief in the potential of vulnerable children, youth and families. You will be overseeing and guiding a team of social workers to provide excellent and transformative support to the vulnerable children and youth in residential care and their families. You will also oversee social work practice for Youth Development Centre and incubation social work services. You will need to have excellent administration skills as you will need to oversee your team to ensure that Standards of Care, licensing and governance requirements are met.

Job Responsibilities

• Supervise the implementation of Individual Care Plans (ICPs) in the residential services.
• Provide clinical supervision to senior social workers, social workers/case workers, and interns in consultation with the Exec Director.
• Assist the Exec Director to promote strategies to improve overall psycho-social wellbeing and family/community care/case support for all residents.
• Oversee and develop group work, programmes to meet the needs of the vulnerable children and youth in residential care and Youth Development Centre.
• Promote professional development through identifying learning needs, transfer of skills and knowledge and offer training where appropriate.
• Supervise and guide the social work team in their work to encourage growth in good practice as well as meeting the licensing and other governance requirements.
• Coordinate, construct and compile all necessary reports for submission and presentation in various boards, both internal and external.
• Assist the Executive Director to develop and implement strategies to improve overall psycho-social wellbeing and family/community care/case support for all residents.

• Relevant Social Work experience with at least 3 years of experience in managing a team of Social Workers and Senior Social Workers.
• Degree or Graduate Diploma in Social Work from a recognisable university.

Job Requirements

• Member of the Singapore Association of Social Workers is preferred
• Experience in working with children and youths and their families, especially those under child protection.
• Excellent people manager
• Good management skills
• Excellent professional and clinical supervision skills
• Keen to work in children and youth sector
• Good written and oral communication skills.
• Great team player and collaborator.

Working Hours

Total work hours is 44 hours per week.

Under normal circumstances the hours of duty will be as follows:9.30am to 6.30pm - Monday to Friday (inclusive 1 hour lunch break)

The program is a 24/7 community care service, hence flexibility in work arrangement is expected.

Work Location (This job requires to travel to different locations)

Children and Youth Group - Gracehaven Children's Home3 Lorong Napiri Singapore 547528

Children and Youth Group - The Haven Children's Home350 Pasir Panjang Road Singapore 118692

Children and Youth Group - Youth Development CentreBlk 65 Kallang Bahru #01-305 Singapore 330065

• Manage the project sites and operations by overseeing the day to day running of all matters related to the construction of the project
• Manage project schedule and deployment of manpower
• Ensure the project is completed within the specific time, budget, quality, environment and safety.
• Liase with clients, subcons and consultants
• Monitors project progress and submit report

Requirements:

At least Diploma in the related field

At least 4 years related working experience in construction

Able to work independently and lead project team

Experienced in handling multiple projects

Job Summary:

• Salary Range: Up $5,500 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Prepare Letter of Offers for new and renewal of Leases and Licences
• Prepare documents for Variation to Letter of Offers / Agreements, Novation, Pre-Termination etc
• Preparation of letters for lease related matters, including letters to tenants for application of utilities,letters to remind tenants of lease obligations
• Conduct Business Profile Search for prospects and tenants
• Update Standard Operating Procedure (SOP) & maintain an efficient and effective document system to meet documentation standards
• Responsible for all internal/external audit check compliance for the Department
• Keep track and process all lease related matters.
• Maintain and update in-house system with lease information for billing purposes.
• Handle POS integration related matters
• Keep track and process all lease management related matters.
• Process security deposit refund to tenants
• Handle GTO related matters
• iaison works with appointed lawyers for preparation of agreement.
• Perform other administrative support to department (i.e. sort, scan, process, file/efile documents, process payments that is relating to the department, assist in stationery and office supplies to department etc.

Requirements:

• Possess comprehensive knowledge of Landlord/Tenant obligations in commercial terms

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Responsibility

• Supervise and co-ordinate with service providers/contractors for any building improvement/defect rectification works
• Ensure timely renewal / new application of licences/permits and certificates and comply with regulatory requirements
• Adopt maintenance strategies and implement systematic approaches to ensure efficient performance of the building system and achieve cost efficiency
• Conduct regular site inspections to check and ensure properties are well maintained and institute necessary enforcement action, whenever necessary
• Ensure building statutory requirements are complied with the relevant government agencies
• Manage tenants’ expectations and needs by providing good customer service
• Monitoring of monthly utility consumption in conjunction with energy conservation / green initiatives driven by management
• Manage and keep track of Term Contractor’s maintenance servicing
• Preparation of Monthly Site Report
• Follow-up on repair and replacement work to ensure that work is done in accordance with given specifications and maintain good data/record of equipment breakdown history with analysis
• Sourcing for quotations, including preparation of tender documents (specifications/scope of works) for tender
• Put up memo for approval of work – inclusive of Term Contract renewal & ad-hoc repair/replacement.
• Review and recommend replacement/improvement plans for managed sites
• Assist in handling/coordinating A&A works and asset enhancement projects
• Any other job-related and ad-hoc duties as assigned

Requirements

• Candidate must possess at least a NITEC, Diploma in Property Development/Real Estate Management or equivalent.
• Able to work under pressure and willing to do overtime
• With at least 3 years of experience an preferably with Industrial facilities background

Job Description:

·Develop and execute the company's strategic plans to ensure the achievement of company goals;

·Manage the day-to-day operations of the company, including production, supply chain, sales, and marketing;

·Lead the team, motivate employees, foster teamwork and innovation;

·Ensure that the company's operations comply with laws and regulations, maintaining good business ethics;

·Develop and optimize operational processes to increase efficiency and quality;

·Supervise financial budgets and expenditures, ensuring the effective use of funds;

·Collaborate closely with other senior management to achieve company-wide objectives.

Requirements:

1.At least 5 years of relevant industry experience, with experience in managing physical businesses preferred;

2.Excellent leadership and team management skills;

3.Outstanding communication skills and problem-solving abilities;

4.Sharp insight into market trends and competitors;

5.Strong business acumen and strategic thinking ability;

If you are interested in this position and meet the above requirements, We look forward to your joining us in building our brand and business together!

Roles & Responsibilities

• Manage and oversee the day-to-day management of the premises.
• Leading a team of clinic consultants, therapists and point of contact as well as influencing Physicians to ensure that all the clinics' daily operational activities are running smoothly and effectively and monthly’s clinic sales target are achieved.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Coordinate and communicate between patients, employees and management team.
• Ensure all employees are working within outlined operating standards
• Ensure that all policies and procedures function in accordance with state and federal laws.

Requirements:

• Degree in healthcare administration, or a related field.
• Preferably with experience in healthcare industry.
• Good communication skills and resources
• Good team player/Leader, Independent, problem-solving, self-motivated, passionate, responsible.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

The great things you will be expected to do:

● Manage daily operations including cleanliness, organization and staffing

● Perform opening, mid and closing shift duties

● Manage guest relations and guest recovery

● Provide exceptional guest service, and setting the standard for all staff

● Monitor staff performance and hold staff accountable for their performance, ensuring guests

experiences meet the company guidelines

● Make hiring and disciplinary recommendations to Management

● Coach and develop discipline all front-of-house employees through ongoing feedback of performance

expectations

● Work with Logistics and Procurement to manage supplies deliveries and inventory and maintain

records of invoices

● Contribute to management staff meetings

● Guarantee safety and security of customers and employees by following established guidelines and

procedures regarding loss prevention and risk management

WORK EXPERIENCE

● Strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels

● Ability to work in a high stress, faced-paced environment

● High personal integrity, professionalism and maturity

● Strong attention to detail and process problem-solving abilities

● Must have excellent communication, organizational and people management / training skills and be

very customer service oriented

● Food and Services industry preferred but not essential

COMPETENCIES

● Computer literacy with advance abilities in spreadsheets and presentation software tools (Microsoft excel and powerpoint; or Google Sheets and Slides)

● Presentation skills (all levels including senior management)

ATTRIBUTES

● Possess critical thinking and problem solving skills

● Excellent decision-making and stakeholder management capabilities

● Resourceful, adaptable with an agile mindset to navigate uncertainties

● Conflict resolution skills, diplomatic and with ability to engage stakeholder at all levels

● Detailed and result oriented

● Good communications skills, with client, team and all other stakeholders

● Analytical and strong organizational skills, with excellent verbal and written ability

● Self-motivated, decisive, with the ability to adapt to changes and competing demands

● Proven ability to work creatively, analytically, systematically in a collaborative manner

● Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to

achieve a common business objective

● Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities

● Proven abilities in providing on site leadership for project team by building and motivating team

members to meet project goals, adhering to their responsibilities and project milestones

● Extensive understanding of project and program management principles, methods and techniques

Responsibilities:

· Develop and execute strategic upselling and revenue improvement plans to revitalize the Chubb brand within key accounts, focusing on security systems integration solutions.

· Build and maintain strong relationships with existing clients, understanding their needs, and identifying opportunities to enhance the Chubb brand presence.

· Guide Salespersons on fulfilling clients’ expectations and drive hand in hand, pipeline generation

· Conduct market analysis to identify potential business opportunities and trends within the security systems integration industry, aligning them with Chubb's strengths.

· Collaborate with the management team to create targeted campaigns and promotional materials that highlight Chubb's value proposition for key accounts.

· Lead negotiations and contract discussions with key clients, ensuring mutually beneficial agreements that reinforce Chubb's position as a trusted security systems integrator.

· Identify and pursue new business prospects within the key accounts, expanding Chubb's footprint and revenue streams in the security systems integration market.

· Provide regular updates to senior management on the progress of Chubb brand revitalization efforts, including key wins, challenges, and potential areas for improvement.

· Stay informed about industry regulations, technological advancements, and competitor activities to inform strategic decisions and maintain Chubb's competitive edge.

· Collaborate with cross-functional teams, including sales, technical support, and customer service, to ensure seamless delivery of security systems integration solutions.

Requirements:

· Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.

· Proven experience in business development, with a focus on security systems integration or a related industry.

· Strong understanding of the Chubb brand and its historical significance within the security solutions market.

· Demonstrated ability to drive revenue growth and successfully manage key accounts.

· Excellent negotiation, communication, and presentation skills.

· Strategic thinker with the ability to analyze market trends and develop actionable plans.

· Familiarity with electronic security systems, technologies, and industry standards.

· Proactive, self-motivated, and results-oriented mindset.

Provides technical expertise to Intel sales teams, external partners, and end customers. Acts as a key advisor and thought leader to the technical sales teams, while driving vision, value, and strategy around technical solutions. Understands the business use case and technical merits of a solution, co-owns relationships with customer/partner decisionmakers to solve complex challenges across system(s) and influences the customers purchasing decision for specific accounts. Supports Intel sales professionals, including those in technical sales roles, in design and deal win engagements by delivering Intel platform and portfolio value propositions and providing ongoing technical support on product briefings. Understands competitive landscape to deliver use case based benchmarks and drive customer driven technical incubations. Supports customer design win needs and facilitates product and program updates. Liaises with BUs to relay roadmap, product, program and technical updates to field sales and external partner teams. Plans and implements training roadmap, assets, schedule, availability, and delivery. Articulates the voice of customer back to product development teams to help define platform enabling, roadmap, program, samples, and other enabling requirements. Note: This is a commissioned sales position.

Job Requirments:

Bachelor's Degree or equivalent in Electronics Engineering

Provide and coordinate highly consultative technical software support to the country field team covered accounts and ISVs, driving enabling and optimization of edge applications, providing initial DevCloud support and enabling new greenfield application development and performance optimizations.
Regional customer support and will be responsible for regional team spanning multiple sales organizations and BU resources to achieve the sales team's goals. Highly proficient in public speaking and connecting with developers.
Manage a very flexible work schedule that will include travel and coordinating work across multiple time zones.
Experience with commercial development AI, machine learning and big data frameworks.
Experience of tools like OpenVINO, Tensorflow, Pytorch
Proficiency in C/C++/Python
Model training by using the ML frameworks.
Knowledge of deep learning, CPU/GPU architecture.

THE ROLE

The General Manager (“GM”) shall be responsible for the management of the Serangoon Gardens Country Club (the “Club”). The role will report to the President and work closely with the General Committee (“GC”, aka “Board of Directors”). He/she shall lead a management team to manage the Club’s operations which include but not limited to: food & beverage outlets, members relations, finance, human resources, sports & recreational facilities, safety & security and all other matters pertaining to the effective functioning of the Club. The person shall ensure that the Club is managed in accordance with the Club’s constitution and bye-laws and all applicable laws and regulations of Singapore.

The GM is expected to understand Country Club business and the nature of members-owned Country Club.

DUTIES & RESPONSIBILITIES

• Set key performance targets jointly with the GC and achieve those annual targets.
• Lead the management team and be responsible and accountable for their and their sub-ordinates’ performances.
• Maintain and improve members’ experience and safety in the Club, the Club’s reputation and well-being, and effective and prudent management of the Club’s finances, facilities and assets.
• Support the GC in their discharge of fiduciary duties.
• Strategise and execute the Club’s membership rejuvenation and expansion plan.
• Strategise and execute digital transformation plan which includes automation, digitalization, systems and processes upgrades to improve the Club’s productivity, service level, business ROI, and regulation compliance

PREREQIUSITES: SKILLS,EXPERIENCES & ATTRIBUTES

• A good degree in any discipline, good problem solver, critical thinker, good grasp of executive finance, and good business acumen;
• 5 years or more in leading and managing hospitality businesses;
• Excellent leadership and great management skills;
• Strong experience in strategizing and implementing social media marketing and communications;
• Good track record in delivering operating profit and narrowing operating deficits;
• Great communication skills with stakeholders (colleagues, board of directors, public, regulators, union, vendors etc);
• Savvy in adopting technology to improve productivity (preferably with comprehensive experience in digital transformation experience);
• Other attributes:

1. - proven large project management skills
2. - good numeric and data analysis skills
3. - familiar and experience in tender and procurement processes
4. - experience in budget preparation, management, and delivering results
5. - experience in facility upgrade and vendor management
6. - passionate in provisioning service and pride in delivering quality services
7. - energetic and goal oriented
8. - great interpersonal skills

Please submit your full resume with details of your experience in chronological order, indicating current and expected salary, together with notice period.

Kindly note that only shortlisted applicants will be notified.

For more details about Serangoon Gardens Country Club, please visit our website at http://www.sgcc.com.sg

You will play a huge role in assisting the development of Globibo’s presence in Hong Kong from the ground up by driving new businesses & building a pool of clientele. You shall focus your attention on extending our sales outreach regarding our services (translation, interpretation & training) to new organizations, industries & segments.

The role focuses on 2 areas:

(A) Opportunity Management & Conversion (50%)

- Meeting potential clients with exciting Proposals & industry updates

- Contacting clients to inform them about new developments in the company’s products

- Preparing quotations & negotiating effectively

- Supporting customers with technical and/or commercial information

(B) Project Management (50%)

- Resource planning & Communication for specific projects

- Onsite Visits & Review of technical requirements

- Onsite supervision of event execution

You are a self-motivated individual who enjoys working independently. You are passionate about language learning or event technology services

• Bachelor's Degree or above in Marketing/ Business Management, or a related field
• Event Management experience, ideally Event Technology
• 3 - 5 years of experience in corporate sales (B2B), sales support and knowledge of end-to-end sales cycle
• Great communication skills, Fluent English required (speaking) to communicate with regional clients
• Ability to identify and address the specific needs of each customer
• Highly motivated & Independent Individual with an eye for detail & analytical skills
• Prior experience with preparing complex quotations & contracts
• Result- orientation; high focus on driving (business) results and KPIs

Job Description:

• Setup, install and configure IT hardware and software.
• Support, troubleshoot and resolve IT incidents encountered by end-users with their computers and applications.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Perform any other IT-related support activities, as required.

Requirements:

• At least 5 years of relevant working experiences.
• Minimum Diploma in Information Technology, or equivalent.
• Strong hands-on troubleshooting and setup skills in computer hardware and software.
• Good communication skill and ability to work independently as well as in a team.

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Job Description and Main Responsibilities:

· Provide an exceptional service experience to the customers

· Be the subject matter expert on all menu items and be able to upsell and cross-sell

· Perform all basic station procedures including service, kitchen, and cashiering

· Perform general housekeeping and cleaning duties

· Strictly adhere to the Quality, Service, and Cleanliness (QSC) standards of the assigned workstations

· Performing any other duties as assigned by the supervisor and/or Management

Job Requirements:

· No experience is required as on-the-job training will be provided

· Fun and cheerful personality

· Able to perform well in a fast-paced environment

· Able to do shift work, weekends, and public holidays

· Excellent service aptitude and ability to communicate effectively

Benefits:

· Good Career progression plans Fun and cheerful personality ( Sales management trainee , create new menu for customers)

*New Business Office will be Located in the North “Woodlands-Admiralty”

Position Overview

We are seeking a dynamic and results driven Inside Sales Representative Specialist to join our team, focusing on contract renewals pricing within the electronic security market. The ideal candidate will have a strong background in sales, negotiation, and customer relationship management, with a specific emphasis on contract renewals within the security industry.

Responsibilities:

1. Manage a portfolio of existing client contracts, ensuring timely renewal and negotiation of pricing and scope adjustments.

2. Conduct comprehensive analysis of client needs and current contract terms to develop tailored renewal proposals.

3. Collaborate with cross-functional teams, including operations, finance, and legal, to finalize contract terms and pricing structures.

4. Proactively identify upsell and cross-sell opportunities to enhance contract value and drive revenue growth.

5. Maintain accurate and up-to-date records of contract renewals, pricing agreements, and client interactions in the CRM system.

6. Provide exceptional customer service and support throughout the renewal process, addressing client inquiries and concerns in a timely manner.

7. Stay informed about industry trends, competitor offerings, and market developments to effectively position our services and solutions.

8. Meet or exceed sales targets, quotas, and key performance indicators related to contract renewals and revenue generation.

Qualifications:

1. Bachelor's degree in business, marketing, or a related field preferred.

2. Proven track record of success in inside sales, contract negotiations, or account management roles, preferably within the electronic security industry.

3. Strong understanding of contract pricing methodologies, including value-based pricing and competitive benchmarking.

4. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.

5. Ability to multitask and prioritize competing demands in a fast-paced, deadline-driven environment.

6. Proficiency in CRM software

7. Results-oriented mindset with a focus on delivering exceptional customer experiences and driving revenue growth.

8. Self-motivated and proactive with a strong sense of ownership and accountability.

Responsibilities:

· Sales-Focused Customer Engagement: Skillfully address customer inquiries, emphasizing sales acumen and product knowledge to provide tailored solutions and quotes.

· Strategic Sales and Account Management: Proactively follow up on quotations, coordinating orders to ensure customer satisfaction. Develop and manage new accounts, expanding customer base and boosting sales performance.

· Technical Sales Presentations: Engage in pre-sales demonstrations, showcasing a strong understanding of technical aspects to persuade and inform potential clients.

· Collaboration with Marketing: Work closely with the marketing team to promote products effectively, utilizing sales insights to enhance marketing strategies.

· Market Research and Sales Strategy Development: Conduct targeted market research in relevant segments, applying findings to refine sales approaches and strategies.

· Proactive Lead Generation: Independently generate leads, prospect new accounts, and apply strategic thinking in sales strategy development to meet and exceed sales targets.

Work Experiences:

· Technical Sales Expertise: Experience in sectors such as Edge AI, 5G, Transportation, Surveillance, Digital Signage, and Equipment Building, with a focus on applying this knowledge in a sales context.

· Proficiency in Tender Bidding: Well-versed in managing tender bidding processes for projects, demonstrating the ability to understand, respond to, and win bids effectively.

· Industrial Equipment Sales: Strong experience in dealing with industrial equipment builders, understanding their specific needs and offering tailored sales solutions.

· Technical Knowledge: Familiarity with embedded technologies, AI, and IoT, leveraging this expertise to enhance sales effectiveness.

Requirements:

• Educational Background: Candidate must possess Bachelor’s Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology, or equivalent. A Diploma with relevant experience is also acceptable.
• Language Proficiency: Excellent bilingual communication skills in the local language and English, with an emphasis on persuasive and clear sales communication.
• Personal Attributes: Highly self-motivated, analytical, and a strong team player. The ability to work independently is crucial, with a focus on results-oriented sales strategies.

Job Descriptions:

• Identify and target potential clients for IOT solutions
• Develop and execute effective sales strategies to penetrate the target market and expand the customer base.
• Stay updated on industry trends, competitor offerings, and emerging technologies in the smart workspace domain.
• Establish and nurture long-lasting relationships with key decision-makers and stakeholders.
• Conduct engaging product presentations and demonstrations that showcase the features and benefits of our smart workspace solutions.
• Conduct thorough needs assessments to understand client requirements and pain points.
• Collaborate with clients to understand their unique needs and tailor solutions that align with their business objectives.
• Work closely with technical experts to design customized solutions that address client challenges.
• Lead the entire sales process, from lead generation to contract negotiation and deal closure.
• Coordinate with internal teams to ensure successful implementation and deployment of solutions.
• Provide regular updates on sales activities, pipeline, forecasts, and performance metrics to senior management.
• Develop and execute an effective sales strategy to ensure a high-quality sales pipeline and closure rate.

Job Requirements:

• Candidate must possess at least Bachelor's degree in Business, Marketing, or a related field.
• Excellent communication and interpersonal skills, with the ability to present to diverse audiences.
• Proven track record of at least 5 years in B2B sales, preferably in technology or smart solutions such as
• IOT, business intelligence, smart office, smart building.
• Strategic thinker with the ability to identify market opportunities and drive revenue growth.
• Demonstrated ability to negotiate and close deals with a customer-centric approach.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Self-motivated and results-oriented, with a proactive attitude toward problem-solving.
• Willingness to travel for client meetings and industry events as required.
• Highly motivated, resourceful, and independent worker who is proactive and customer-focused.
• Proven sales track record.

(A) Lead Management (30%)

• Researching organizations and industry players to identify new leads and potential new markets
• Identifying the needs of other companies and their key stakeholders/ decision-makers
• Contacting potential clients via email & cold calls with customized value offerings to establish rapport and set up meetings
• Attending conferences, meetings, and Industry events
• Horizontal Sales outreach to new contacts from existing clients
• Consistent outreach & building relationships with VIP clients

(B) Opportunity Management & Conversion (30%)

• Meeting potential clients with exciting Proposals & industry updates
• Contacting clients to inform them about new developments in the companys products
• Preparing quotations & negotiating effectively
• Review technical requirements & determine feasibility / pricing
• Supporting customers with project information
• Establishing long-term support contracts through umbrella agreements for all services

(C) Service & Delivery (30%)

• Plan event resources and coordinate preparation
• Communicate internally & externally for event planning
• Supervisor onsite delivery of event logistics
• Collaborate with our technical & subject experts across services, work in tandem with a supportive operations team

P.S. If you figured out that 10% is missing, you are pre-qualfied

Participate in end-to-end projects for system implementation of Dectica KYC and system integration with other AML systems

Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan etc.

Must Have

• At least 10 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 10 years of experience in system and software design and UI/UX design

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence