Job Overview: We are seeking an experienced and dynamic Sales and Marketing Manager to join our team. The ideal candidate will be responsible for developing and implementing effective sales and marketing strategies to drive business growth.

Responsibilities:

1. Build and maintain strong relationships with key clients and business partners
2. Develop and execute strategic sales and marketing plans to achieve company objectives.
3. Lead and manage the sales and marketing teams, providing guidance, training, and performance evaluations.
4. Identify and pursue new business opportunities to expand market reach and increase sales revenue.
5. Ability to develop and implement successful sales and marketing strategies and channels.
6. Analyse market trends and competitor activities to determine business decisions.
7. Collaborate with cross-functional teams to ensure alignment between sales, marketing, and overall business goals.
8. Oversee the creation of marketing materials, including promotional campaigns, advertisements, and digital content.
9. Monitor and report on sales and marketing performance metrics.
10. Exposure to regional market on sales & merchandising activities.

Requirements :

1. Proven experience and record in a sales and marketing leadership role in retail companies are a big plus
2. Strong knowledge of sales and marketing principles, strategies, and techniques.
3. Communication, interpersonal skills, and leadership.
4. Minimum Diploma in Business, Marketing, or related field.
5. Proficiency in Microsoft Office applications.

Job Responsibilities:

• Manage current pool of existing clients.
• Develop comprehensive business strategies and action plans based on analysis and client objectives.
• Provide strategic recommendations on areas such as organizational restructuring, market expansion, product development, and operational efficiency.
• Assist clients in setting goals, defining key performance indicators (KPIs), and implementing performance measurement systems.
• Conduct market research to identify market trends, customer preferences, and competitive landscapes.
• Analyze competitors' strategies, products, and pricing to help clients differentiate and position themselves effectively.
• Provide insights on emerging industry trends and opportunities for innovation.
• Build strong relationships with clients, acting as a trusted advisor and maintaining regular communication.
• Collaborate with client teams, stakeholders, and executives to drive consensus and implement strategic initiatives.
• Present findings, recommendations, and progress updates to clients at various levels of the organization.
• Manage consulting projects, including defining project scope, developing work plans, and allocating resources.
• Monitor project progress, track deliverables, and ensure timely completion within budget.
• Provide leadership, guidance, and support to project teams, fostering a collaborative and results-oriented environment.

*Training will be provided to selected candidates.

Principal Accountabilities

1. Responsible for the accounting and finance function, provide leadership,

direction, and guidance to the team.

2. Act as a strategic business partner and financial advisor to the management team.

3. Manage all financial accounting activities including monthly accounts, balance sheets, cash flow statements, flash figures, payroll, cash management, and costing.

4. Guide financial decisions by establishing, monitoring and enforcing policies, and procedures.

5. Liaising with bankers, external auditors, tax agents and all other external stakeholders.

6. Responsible for all audits and tax matters for all entities.

7. Prepare financial reports in accordance with corporate requirement.

8. Responsible for all regulatory compliance submission for all entities.

9. Performs any other duties pertinent to this job as assigned.

Knowledge, Skills, and Experience

1. Degree in Finance or Accounting with at least 3-5 years of experience

2. Ability to work under pressure and meet tight deadlines

3. Strong analytical, problem solving and decision-making skills to evaluate alternatives and provide recommendations on business issues

4. Ability to work in a team environment

5. High level of integrity and dependability with a strong sense of urgency and results-orientation

6. Excellent computer skills, (Xero, Microsoft office)

7. Resourceful and meticulous with good interpersonal and communication skills

Interested candidate please send your resume in details with expected salary to: [email protected].

Please note that only short-listed candidates will be notified.

Roles & Responsibilities

· Lead, coordinate small ELV projects in condominium, with management agent the counterpart and client representative;

· Occasionally may require to be hands on to support the front line technical colleagues.

· Follow up sales lead developed by sales colleagues.

Requirements and Qualifications

Education background

· Post secondary /tertiary, with diploma or degree in electrical and/or electronic engineering or mechanical engineering.

Working experience

· With not less than 5 years of working experience in extra light voltage (ELV) product or system for building management.

· Having hands on and direct experience in intercom and access control system a plus;

· Experience in working with Management Agent or MCST of condominium preferred

Nationality requirement

· Singaporean or PR only

Personality and character

· Willing to work in a small and growing team to lead and collaborate.

· Similar to any SME in growing mode, we need employee who is ready to support the company in the growth plan and bear the pressure while we are pushing the company to grow.

Remuneration package

· Basic pay

· Bonus and commission tied to completion and candidate’s participation, involvement and contribution to projects

Responsibilities:

• Attend customer enquiry on interior design services
• Provide consultation on renovation work and costing based on client's requirement and limitation
• Handling agreed projects until completion

Requirements:

• High Interior Design conceptualizations
• Good communication skills
• Pleasant working attitude, self motivated, hardworking and passionate
• Strong in negotiation & presentation skills
• Ability to read floorplans / furniture detailed drawings and experience in interior design will be advantageous
• Training will be provided

Staff Benefit:

• On-Job Training
• Flexible working hour
• Full Commision on product
• Annual Company Trip

This position reports to the director of ELEVE PTE. LTD. He/she will manage our company's business activities and to develop and implement effective business strategies. He/She will engage business development with customers aligned with company strategies to drive new growth areas, acquiring new businesses, new customers and profitable business and also to cultivate and maintain relationships.

Individual to be involved in:
1. Identify new business opportunities
2. Manage new sales activities to maximize revenue opportunity
3. Building rapport and maintaining a good relationship with clients.
4. Proactively implement strategies to generate ideas, build business plans
5. Other ad-hoc duties as assigned.

Technical Skills and Competencies

1. Capability to seek out new business opportunities
2. Experience in customer relationship management
3. Oversees, evaluates, and manages new business initiatives
4. Planning and overseeing new marketing initiatives

Duration of Attachment: 6 Months

• geneate a variety of ongoing promotional activities to increase revenues. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, delivery service and corporate events.
• finish marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• come out marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• hits marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• finish marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Job Summary

The Finance Manager will oversee the end-to-end finance operations, financial planning and analysis, and balance sheet reconciliations in the Singapore office. He/She will also constantly look out for improvements to procedures and controls to ensure the company complies with the rules and regulations of the Singapore authorities.

Job Scope

• Plan, organize, and execute financial tasks and projects of the Singapore office.
• Point-of-contact on cashiering supervision, POS system training etc in restaurants.
• Verify and tally all sales transactions via different mode of payments
• Develop and implement plans for budgeting, forecasting, and reporting.
• Manage and monitor metrics, KPI tracking, and reports.
• Manage financial closing and audit process for Singapore business, ensuring timely reporting with KPI analysis.
• Assist in statutory accounting and external filings, communicate accounting issues and coach finance team.
• Review targets, monitor departmental performance and drive cost-saving initiatives.
• Maintain accounting processes and reporting procedures.
• Oversee tax compliance and audits, evaluate costs for new items, ensure accurate calculation of F&B costs and conduct cost reviews.
• Coordinate monthly stocktake and liaise with internal stakeholders and external auditors.
• Conduct financial analysis and due diligence for new store openings, including assessing market potential, conducting feasibility studies, and preparing investment proposals to support decision-making by senior management.
• Provide analytical support for strategic initiatives, such as pricing strategies, product assortment planning, and store layout optimization.
• Collaborate with various departments, including operations, marketing, and merchandising, to gather data, validate assumptions, and align financial goals with operational strategies. Act as a liaison between finance and other departments to ensure financial considerations are integrated into decision-making processes.

Job Requirements

• Diploma and above in Accounting/Finanance, ACCA qualification or equivalent
• 8 to 10 years’ relevant working experiences preferably in F&B industry.
• Proficient in Group Consolidation, IFRS Reporting, Tax Computation and Financial Reportings
• Strong written and oral communications skills in Mandarin to liaise with international teams of Chinese speaking background.
• Ability to work with cross-cultural teams and groups internationally.

This position ensures that the sales operations in the organisation are running as efficiently and productively as possible. The Sales and Operations Manager is responsible for assisting sales leadership in driving operational excellence for the organisation and would also assist with the day-to-day administration and operational tasks, enabling revenue growth and increasing sales productivity. Trainee may also drive clients relationships by managing sales-related customer service to existing and new clienteles.

Individual to be involved in:

1. Actively promote company’s services (B2B) and will be trained directly by Director on how to effectively close deals.

2. Developing sales strategies by gathering market data and monitoring competitors in order to provide the most cost-effective solution for our clients.

3. Develop and implement business management goals and objectives in order to reach revenue growth for the organisation.

4. Work closely with Director on monitoring and managing budgets and costings.

5. To be able to shortlist, interview and train new sales personnels. By doing so, Trainee will have an in-depth understanding and knowledge on Company’s background and services so that he/she will be able to confidently motivate new staffs on sales procedures and how to effectively grow the business together as a team.

6. Establish sales goals and objectives to salesperson personally according to their past experience and performance.

7. Engage with weekly trainings with sales team by motivating them to achieve their personal best records and provide new product/service knowledge trainings.

1. Proactive and Positive attitude in order to provide excellent client relations and customer service skills

2. Strong problem solving skills

3. Developing and Implementing Sales Strategies

4. Great team player with good communication skills amongst organisation team and clients

5. Strong leadership quality skills

6 months program

Allowance $3,800

Job Description:

As a Sales Representative, you will be a crucial member of our team, responsible for providing professional consultation, recommendation, and sales services for our products. You are required to possess excellent communication skills and a strong service orientation, actively engaging with customers to understand their needs and provide suitable solutions. Additionally, you should possess basic knowledge of pharmaceuticals and sales techniques, accurately introducing product efficacy, usage, and precautions to assist customers in making informed purchasing decisions.

Key Responsibilities:

• Client Acquisition and Relationship Management:ldentify and pursue new business opportunities in thehealthcare sector.Build and maintain strong relationships with medical professionals, clinics, hospitals, and other potential clientsProvide excellent customer service to address inquiries and concerns.
• Product Promotion:Effectively communicate the features and benefits of our medical products.Conduct product demonstrations and presentations to showcase the value of our offeringsStay updated on industry trends and advancements to position our products competitively
• Sales Targets:Set and achieve sales targets through strategic planning and execution.Develop and implement sales strategies to maximize revenue and market share.
• Weekend and Holiday Commitment:The role requires availability to work on weekends and publicholidays to accommodate healthcareprofessionals'schedules and participate in special events orpromotions.
• Collaboration:Collaborate with internal teams, including marketing and customer support, to ensure acohesive and responsive approach to client needs.Provide feedback from the field to contribute to product development and marketing strategies
• Reporting and Documentation:Maintain accurate records of sales activities, customer interactions, andmarket feedback.Prepare regular reports on sales performance and market trends.

Qualificatlons:

1. Possess basic knowledge of pharmaceuticals and sales techniques to provide professional product consultation and services.

2. Excellent communication skills and a strong service orientation, able to proactively communicate with customers and resolve their issues.

3. Possess a sense of responsibility, team cooperation, and good professional ethics.

4. Have a certain level of stress resistance and be able to adapt to a fast-paced work environment.

5.Willing to commit to shift arrangement - including weekends and public holidays

6.Proven experience in sales, preferably within the medical products or healthcare industry

7.Ability to build and maintain positive relationships with clients

8.Results-driven with a demonstrated track record of meeting or exceeding sales targets.

EA License ID: 18C9520

EA Registration ID: R1765753

About Us:

Torpedo Dive School is a dynamic and innovative sports programme company dedicated to delivering high-quality aquatic sports programs and events at the Singapore Sports Hub. Our mission is to inspire individuals to lead active and healthy lifestyles through engaging sports experiences.

Position Overview:

We are seeking a talented Programme Manager to oversee the planning, execution, and evaluation of our sports programmes. The Programme Manager will play a crucial role in ensuring the successful delivery of our programs, managing relationships with stakeholders, and driving continuous improvement initiatives.

Responsibilities:

1. Programme Planning and Development:

• Develop comprehensive programme plans in alignment with company objectives, including scheduling, budgeting, and resource allocation.

• Collaborate with internal teams to design innovative sports programmes tailored to the needs and interests of participants.

• Conduct market research and stay updated on industry trends to enhance programme offerings and maintain competitive advantage.

2. Programme Execution and Operations:

• Oversee the day-to-day operations of sports programmes, ensuring adherence to established timelines, quality standards, and safety protocols.

• Coordinate with coaches, instructors, and other staff members to facilitate smooth programme delivery and provide necessary support.

• Monitor programme activities, track progress, and address any issues or challenges that arise during implementation.

• Assist the Technical Director with administrative and operational tasks related to the event execution of the World Aquatics Championships Singapore 2025.

3. Stakeholder Management:

• Cultivate and maintain strong relationships with clients, partners, and sponsors to foster collaboration and support for programme initiatives.

• Communicate regularly with stakeholders to gather feedback, address concerns, and identify opportunities for partnership growth.

• Represent the company at meetings, conferences, and events to promote programmes and build brand awareness.

4. Financial Management:

• Develop and manage programme budgets, ensuring cost-effectiveness and efficient use of resources.

• Monitor financial performance, analyze variances, and implement corrective actions as needed to achieve financial objectives.

5. Evaluation and Continuous Improvement:

• Establish key performance indicators (KPIs) and evaluation metrics to assess programme effectiveness and impact.

• Conduct regular evaluations and assessments to identify strengths, weaknesses, and areas for improvement.

• Lead continuous improvement initiatives, implementing best practices and innovative solutions to enhance programme quality and participant satisfaction.

Qualifications:

• Diploma or Bachelor's degree in Sports Management, Marketing, Business Administration, or related field.

• Proven experience (3+ years) in programme and marketing management, preferably in the sports or recreation industry.

• Excellent communication skills, with the ability to interact effectively with diverse stakeholders.

• Solid understanding of budgeting, financial analysis, and resource management principles.

• Passion for sports and promoting active lifestyles, with a commitment to delivering exceptional sports experiences.

Additional Requirements:

• Willingness to work flexible hours, including evenings and weekends, as needed to support programme activities and events.

• Local and overseas travel may be required occasionally for meetings, conferences, or programme implementation at different locations.

How to Apply:

• If you're ready to dive into a rewarding career with Torpedo, please submit your resume and cover letter to [email protected] . Please include "Programme Manager Job Application" in the subject line. Application deadline is 31 March 2024.

• Torpedo is an equal opportunity employer and welcomes applications from individuals of all backgrounds.

• Join us in creating a positive and enriching environment for individuals to be part of an amazing team to provide essential and enriching aquatic programmes to our communities!

• Lead design team and provide project and people management
• Inspire team and provide metorship in all areas of production including visual, copy and design
• Manage projects in the arears of project planning, task assignment, schedule control, design review and quality
• Min 3 years experience in related field
• Possess a strong design and technical background
• Strong problem solving and decision making skills and interpersonel skills
• Excellent communication skills
• Ability to multi-task and work efficiently under pressure

• MNC
• 5-day work week
• S$6,000 Higher
• Proven sales experience in Food/FMCG industry
• Experience in sales to HORECA (hotel, restaurant, catering) channel preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Manager.

RESPONSIBILITIES:

1. Team Leadership:

• Lead, mentor, and inspire a high-performing sales team to enhance team skills and product knowledge.
• Set clear performance expectations and provide ongoing coaching and feedback where required.
• Involve in the hiring process of qualified sales personnel.
• Foster a cohesive and positive working culture among the team members and recognise results achieved

2. Sales Strategy:

• Develop and execute effective sales strategies to achieve and exceed revenue targets.
• Analyze market trends and customer needs to identify new business opportunities.
• Collaborate with cross-functional teams to align sales strategies with overall business objectives.
• Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats
• Make excellent use of the Business Development team to provide expert category advice and support relevant to the customer channel.
• Identify any sales and gross profit deficits early and respond with customer and market activity that fills the gap.

3. Customer Relationship Management:

• Cultivate and maintain strong relationships with customers and other stakeholders.
• Ensure customer satisfaction by addressing inquiries, resolving issues, and exceeding expectations.
• Collaborate with the marketing team to develop marketing plans to attract new customers and support existing customers.
• Represent the company to participate in industry-wide activities and trade events.
• Leverage every opportunity to provide customers additional value from the program of activity the company provides including product launch, masterclass and skills development, and events.

4. Budget Management:

• Work closely with the HOD to develop and manage the sales budget and ensure achievement of the sales budget.
• Work closely with the AR team to optimize customer payments and minimize bad debts.
• Collaboration with the AR team to evaluate credit terms and limits to mitigate potential credit risks.

REQUIREMENTS:

• Diploma / Bachelor Degree in Business or any relevant disciplines
• Minimum 5 years of Sales Experience, preferably in Food industry
• Experience in managing/leading a team in Food industry
• Proven experience and track record as a Sales Manager or in a similar senior-level sales position
• Thorough understanding of marketing and negotiating techniques
• Business level Japanese proficiency level required to manage and outreach to Japanese-speaking customer base

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: S$6,000 higher (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Highlights

• Flexible working hours
• Training allowance provided
• Basic with Commission or Full Commission
• WITH $10K JOINING BONUS
• Attractive incentives
• Career progression

Job Responsibilities

• Handling enquiries and consultations to understand preferences and requirements
• Conceptualize and present design proposals
• Prepare quotations and project schedules
• Collaborate with various counterparts and oversee to ensure seamless project execution and handovers

Job Requirements

• *Singaporeans or PR only
• Good interpersonal skills
• Customer oriented
• Dedicated and driven

Only shortlisted candidates will be contacted for interview.

Seeking for an experienced tax manager to support the Global Tax Head, based regionally to manage tax compliance, advisory and controversy of the Singapore Tax. He/She will be a key partner to Group’s stakeholders to provide advice on business operations and initiatives

Details:

• Full responsible for completion of Singapore corporate income tax returns, including all related preparation and analysis to ensure full compliance
• To prepare/review Singapore tax enquiries to both internal and external parties
• Work closely with Local Finance team to oversee global direct, indirect taxes, other tax filings to minimize the occurrence of tax controversies & also to complete Group’s interim and annual reporting
• Provide analysis on tax data, provide insights and improvement plans to management regarding Singapore latest tax developments, monitor tax assessments and tax payment trends
• To ensure appropriate internal controls in place for global tax compliance, participate and assist in the Group’s global/X-border tax projects

Requirements:

• Degree in Accounting & /Finance, CPA Qualifications with min 10 years experience in handling SG tax compliance matters from large CPA firms with working MNC exposure from wholesales/sourcing/logistics/ industries preferred.
• Excellent working knowledge in SG tax and accounting for HFM tax reporting
• Familiarities of corporate income/VAT/GST in other jurisdictions would be a plus
• Highly analytical with high problem-solving skills, effective reporting and presentation skills
• Self-driven and quick adaptability in cross-function collaborations with people/teams from different regions
• Proficient in MS Excel, MS Powerpoint Presentation

We are looking for a highly driven, talented, and self-motivated experienced Business Development Manager (Cyber Security) to join our Singapore team! You will belong to and working with a group of fun and high-performing team members. You will have the opportunity to work on new and exciting opportunities and develop your career.

Your responsibilities as Business Development Manager (Cyber Security):

• A seasoned sales professional with a hunter mentality - able to generate sales and maintain a strong positive relationship with the prospects in enterprises in Singapore.
• Uncover new business opportunities and acquire new accounts various private sectors horizontally.
• Possess a thorough knowledge of the cyber security industry, and how cyber security services (cyber testing, advisory, managed security services) to be of great value to the clients.
• Participate in pricing and tender adjudication with senior management.
• Take ownership of generating new strategic clients by passionately advocating the client requirements.
• Experience in direct engagement with senior/C-level prospects, demonstrating strong sales skills in those interactions.
• Be participative in the development of value propositions and negotiate successfully to close a sale.
• Forecast, manage, and follow up the key clients in a systematic way and grow the accounts in a result-driven metric.

Requirements:

• Bachelor's degree or equivalent.
• Minimum 2 year of B2B sales experience, preferably IT security consulting, managed security services or Microsoft Security Products.
• Strong Hunter Sales mentality.
• Excellent written and verbal communication skills.
• Be energetic, positive outgoing, proactive, creative, and have attention-to-detail with outstanding selling and networking skills.
• Strong verbal and written communication skills, including a demonstrated ability to prepare quality documentation and presentations for technical and non-technical audiences
• Proven experience in a sales environment and/or customer service role.
• Independent and committed with a high-performance culture.

Join us!

We are committed to building our team with high performing culture that emphasizes servant leadership and continuous improvement which constantly spurs one another towards bringing the best version of oneself.

Your personal data will be processed for the purpose of managing softScheck's recruitment related activities, which includes setting up and conducting interviews and tests for applicants, evaluating, and assessing the results and as is otherwise needed in the recruitment and hiring process. Please consult our Privacy Notice (https://www.softscheck-apac.com/privacy-policy/), to know more about how we collect, use, and transfer the personal data of our candidates

About Us

RAM E PTE LTD is a thriving IT company with a passionate team. We're on the lookout for an organized and detail-oriented Online Sales Exec to join our fantastic Online Sales team.

What You'll Do

• Process online orders of various platforms (Shopee, Lazada, Amazon) efficiently and accurately.
• Manage the packaging and shipping of parcels, ensuring accuracy
• Provide administrative support to the sales team, including filing, data entry etc.

You're a Perfect Fit If You :

• Passed GCE O Level
• Pay excellent attention to detail and accuracy.
• Are proficient in Microsoft Office Suite, especially Excel.
• Have strong written and verbal communication skills.
• Have the ability to work independently and as part of a team.
• Have a positive attitude and a willingness to learn.

Bonus Points If You Have

• Experience with Logistics / Sales

What We Offer

• A competitive salary and benefits package.
• A supportive and collaborative work environment.
• Opportunities for professional development and growth.
• The chance to make a real impact on a growing company.

Ready to Join Our Team?

If you're a detail-oriented whiz with a passion for accuracy, we want to hear from you!

Please submit your resume and cover letter to [email protected].

ONLY SINGAPOREANS / PR MAY APPLY.

We look forward to hearing from you!

Additional Information

• Start date: As soon as possible
• Salary: Competitive
• Location: EUNOS AVENUE 3 (NEAREST MRT = EUNOS)

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

The Manager, Administration and Operations is to ensure smooth day-to-day operations of the Single Room Shared Facilities (SRSF) project, ensuring safety and security of the house with a user-centric perspective. This role oversees all administrative, residential and operational aspects of the programme.

This role oversees all administrative, residential and operational aspects of the programme including supervision of staff, workmen and any other personnel deployed directly or indirectly through HCSA for the execution of Services at Site, attending to, addressing and reporting feedback, issues, conflict or grievances of the Authorised Tenants/Authorised Occupiers.

ROLES & RESPONSIBILITIES

Oversee day to day safety and security functions

1. Supervise staff, workmen and any other personnel deployed directly or indirectly through HCSA for the execution of Services at Site

2. Supervise handling day to day general queries from the residents and visitors of SRSF

3. Plan, implement, supervise and review security access control systems; address potential and actual security issues through recommendation, implementation and review of action plans

4. Plan, supervise and review the implementation of emergency response and crisis management plans

5. Oversee the implementation of supervision, room inspection and oversight of Authorised Tenants/Authorised Occupiers to ensure their safety and overall well-being

6. Develop, review and oversee the enforcement of facility rules, management of disciplinary issues and incidents

7. Ensure proper documentation and timely submission of reports

8. Ensure compliance with Risk Management Plan, Pandemic Plan and Emergency Response Plan, conduct regular reviews and make recommendations for adjustment when necessary

9. Manage communication amongst HCSA staff, sub-contractors and Housing Development Board-appointed (HDB) Facilities Management Company

Maintenance of SRSF

1. Oversee all housekeeping and maintenance related matters, including key press, store, stock take, room and facility inspection, cleaning of common areas and refuse collection as well as coordinating with internal stakeholders and external contractors and vendors for necessary maintenance repairs

2. Oversee regular maintenance check and shelter inspection are conducted to maintain effective operation, cleanliness and hygiene of facility

3. Oversee regular facility inspection and security check to maintain effective operation, safety and security of the facility in the night

User-centric Service Delivery

1. Oversee the provision of residential support related to facility operations as assigned (administrative and operational)

2. Admission support – Assist in the admission and orientation of new SRSF residents

3. Promote neighbourliness – Provide guidance, support and mediation, working collaboratively with other teams, to uplift the residents to achieve stability, self-reliance and social mobility

4. Programme support – Assist in logistical matters for effective functioning of facility and activities facilitation

5. Ensure proper handover and follow-up from night security guards (HDB Facilities Management)

6. Ensure effective and efficient utilisation of facilities including common activities rooms/areas, kitchens, and other recreation rooms

7. Attend to feedback and report on their status to HDB

IT Support

1. Oversee IT support in operation and administrative work for the effective functioning of shelter

Staff Management

1. Responsible for manpower resource planning and allocation for the Residential (operational) team

2. Guide, train and supervise staff in executing of roles and responsibilities

3. Oversee performance management for the operations team to achieve Key Purpose Indicators

4. Manage disciplinary and human resource related issues with guidance from PCO (HR) and ensuring compliance to policy and legislation

5. Advocate for diversity and an inclusive organizational culture

Stakeholder relationships

1. Collaborate with other teams in fulfilling global objectives of the programme

2. Manage communications and feedback from stakeholders and team members

Others

1. Any other duties assigned by supervisor from time to time

QUALIFICATIONS

Education And Experience

1. Minimum Bachelor Degree in social sciences, business or management and/or diploma or certificate level qualification in social work, counseling or psychology

2. Minimum 8 years’ relevant working experience with at least 5 years in management / leadership positions

3. Good organization and planning skills

4. May be required to work on weekends or at night should there be unforeseen circumstances

5. Knowledge of relevant social issues such as homelessness and poverty preferred

6. Demonstrate proficiency in digital tools for data visualisation, data analysis, report-writing and presentation

Other Requirements

1. Able to work flexible hours

2. Able to take initiative to identify areas of responsibilities

3. Sense of safety and emergency

4. Good interpersonal and communication skill

5. Effective and strong team player

6. Knowledge of correctional and addictions work preferred

Salary commensurate with experience.

Venue of Work: Yio Chu Kang

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

1. Over-all in-charge for Planning and Site Operation

2. Ensures all company’s ISO, safety, environment policy and procedures are complied with.

3. Liaise with Client, Authorities, Consultant, QS, Purchasing and Subcontractors

4. To monitor and chase Authorities submission & approval for Structure, Architectural and M&E.

5. Chair progress meeting and presentation to Client and Consultants.

6. Monitor & Comply to Master Programme and create micro schedules for all work trades.

7. Closely monitoring of site progress and to resolve whatever site obstruction to expedite works.

8. Monitor Coordinators & Engineers and ensure all communication will transmit to all parties (Architectural, Structural & M&E – staff & subcontractors)

9. Monitor and chase Contract Department to award subcontractor works

10. Monitor and chase Materials sample submission for all trades to consultant / client approval.

11. Monitor and assist Coordinator & Engineer to Prepare Method Statement for approval.

12. To assist Coordinator and Engineer for preparation of required Mock Up unit.

13. Ensure that all information is distributed to all site staff, sub-contractors, suppliers and all other trades involve in the project.

14. Correspondences to Consultants, Subcontracts and HQ.

15. Maintains and ensure all testing requirements and records are in place.

16. Ensures all discrepancies are resolved with the consultants in the shortest time required.

17. Monitor daily activity report from respective site staff

18. Liaise with, Structure Engineer, Architectural Coordinator and M&E Engineer for daily progress of work to ensure meet the target schedule of the Project completion.

19. Performs daily site inspection to ensure work progress is align to the schedule.

20. Performs daily inspection to ensure safety provision on site.

21. To ensure all safety documents are in place to get ready for any Authority Inspection.

22. Performs daily site inspection to resolve site problems with the structure Engineer, Architectural Coordinator, M&E Engineer & Site Supervisors.

23. Accompanies Consultants and Client for any site inspection if neccesary

24. Monitor all site works to ensure they follow according to contract and specifications.

25. Conducts site meetings as and when required in regard to site issues.

26. Inspect works carried out by subcontractors are in-accord with approved trade demonstration

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY
The Residential General Manager of the Single Room Shared Facilities Project (SRSF) is responsible for the overall strategic direction of the programme/project, as well as the operational aspects of the programme. He/she is also responsible for critical communication with key stakeholders, in particular, the Housing Development Board, and asset management partner(s), ensuring compliance with project requirements and driving service outcomes. The Head of SRSF will also be responsible for managing the budget of the programme/project.

ROLES & RESPONSBILITIES

Leadership & Strategy

1. Provide leadership to develop and maintain capability for Single Room Shared Facilities (SRSF) Programme/Project to provide high quality of service deliver to meet the objective of the programme

2. Design/develop strategy and implement programme to meet the Key Transformative Objectives in accordance to HCSA’s SRSF service model to facilitate transformation and empowerment to break the cycle of poverty and disadvantage

Fidelity, Compliance and Governance

1. Oversee and manage SRSF to ensure all KPIs stipulated by Funding Agency and Service Agreement are met in the areas of operating the Facility and rendering assistance to residents

2. Set, review and evaluate targets, objectives, outcomes and outputs of the SRSF on a regular basis. This includes the use of data and knowledge collected from CRM if implemented

3. Plan and manage the budget of the SRSF and follow proper accounting principles and guidance from Corporate Office

4. Establish, review and ensure compliance with Risk Management Plan, Pandemic Plan and Emergency Response Plan

5. Provide accurate and timely regular and ad hoc reports and updates to relevant stakeholders, for example HDB, on the progress of the clients, as well as operational matters where relevant

6. Supervise the preparation and timely submission of monthly reports, incident reports, and any other reports as may be required by relevant skateholders

User-centric Service Delivery

1. Provide leadership over the day to day operations of the SRSF, and ensure that the safety and welfare of the clients are taken care of. This includes development and review standard operating procedures (SOP) to ensure effective and efficient operation of the programme

2. Ensure that services are provided in such a way as to promote neighbourliness, and that social support uplifts residents to achieve stability, self-reliance and social mobility

3. Provide oversight on the progress of intake and referral to ensure that clients are referred to the appropriate services in a timely manner

4. Advocate for relevant social issues pertinent to users served by SRSF

People Management & Stakeholder Relationships

1. Ensure that all staff are well trained and abide by the HCSA’s philosophy, mission, objectives, and operating principles in carrying out their duties. This includes ensuring that staff resources are adequate and skillset matched to promote efficient and effective service delivery

2. Manage staff-staff and staff-client relationships, and mediate any issues that may arise

3. Collaborate with other teams in fulfilling global objectives of the programme

4. Manage communications and feedback from stakeholders and team members

5. Build collaborative working relationships with partnering agencies including HDB Zone/Branch representatives, Grassroots Organisations and other agencies on ground issues and activities

Others

1. Any other duties assigned by supervisor from time to time

QUALIFICATIONS

Education and Experience

1. Minimum Bachelor Degree qualification in social sciences, business or management with Certification or Diploma in social work, counseling or psychology

2. Minimum 10 years’ working experience with at least 8 years in leadership positions

3. Digitally fluent, familiarity with digital tools for data visualization, data analysis, report-writing and presentation

4. Good understanding of relevant social issues such as poverty, homelessness

5. Relevant experience in operational management of a residential facility

6. Good interpersonal relationships and management of stakeholder relationships

Salary commensurate with experience.

Venue of Work: Yio Chu Kang