Our reputable client in Singapore is looking for a Digital Product Manager to join their team in Singapore.

1. Customer Issues & System Support

- Provide investigation support, track and monitor of reported customer issues escalated from front-office.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and business partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & business partners to help speed up resolution of complex issues.

2. Servicing & Customer Experience Management

- Review customer satisfaction through tracking of support demand, and issue resolution turnaround time

- Perform analysis through data collated and identify process improvement or enhancement plans to reduce negative customer impact and improve overall customer satisfaction.

- Collaborate with journey owners to resolve identified customer journey gaps.

- Drive and execute channel process improvements to achieve operational excellence and better employee journeys.

Qualifications:

Experience in Customer Issues & System Support

Servicing & Customer Experience Management

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Customer Support

• Lead and inspire the customer support team to deliver best-in-class post-sales support.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular team assessments and provide guidance to enhance performance.

Administrative Support

• Assist the director in various administrative tasks to ensure smooth operations.
• Oversee Singapore entity GST submission, ensuring compliance with regulations.
• Manage corporate income tax returns in a timely and accurate manner.

Financial Oversight

• Work closely with the accounting team to manage financial transactions and reporting.
• Coordinate banking activities and maintain strong relationships with financial institutions.
• Ensure timely and successful completion of internal and external audits.
• Implement and maintain robust internal controls to safeguard financial processes.

Logistics and Sales Operational Support

• Collaborate with global logistics teams to optimize supply chain operations for APAC.
• Support Director in forecasting in a timely fashion to support strategic planning. 
• Manage the overall Singapore entity GST submission, Corporate Income Tax returns as well as internal and external audits in a timely fashion.
• Relationship building with corporate bank and support commercial director in relevant banking activities and proper documentations as and when required.
• Arrange banking and boardroom documents sign off as well as keep record of all the correspondence and documentation pertaining to the Singapore corporate entity.
• Build policies on distributors and customers credit limits and payment terms in compliance with company policies.
• Oversee monthly accounts closing and financial reporting, invoice payments to internal and external parties as well as accrual postings.

The Opportunity

We, at Flywire, are seeking a Client Success Manager, Travel who will work with the Travel sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, find opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution.

• Building and maintaining strong relationships and communication within key business client accounts
• Creating the ideal strategy for each business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms through a quarterly/bi-annual business review
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation- Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy.
• Provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by the company and maintaining, at all times, a professional and ethical relationship with clients when representing the company
• Execution and results oriented- A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Reporting to the Marine Division Manager, you will be responsible for formulating and executing a sales strategy for the designated area of responsibility of Alfa Laval Products and Services in accordance with the assigned targets and local sales company/divisional strategy and targets.

You will also be responsible for leading, developing, and executing high-performing sales in line with the Alfa Laval culture. Inspire, support, and lead the local and regional sales team in charge of capital sales.

To be able to do value based selling in depth technical knowledge of applications and marine environment will be essential.

Key tasks:

• Define the business strategy and plan for assigned areas of responsibility according to division strategy, actions, and targets.
• Develop the business by driving relevant sales and business development activities to get customer loyalty and satisfaction using market analysis, pricing strategies, visits, and Seminars.
• Forecast sales figures and monitor progress against objectives and financial targets to identify problem areas to improve performance.
• Work proactively with structured sales and business development strategies to optimize the sales efficiency of the team.
• Lead the sales team, setting the direction and ensuring that they are performing according to the plan and the sales processes, with a special focus on lead to opportunity and opportunity to quote sub-processes.
• Develop, motivate, and coach direct reports to secure the development of relevant sales and product/application competencies.
• Take direct sales responsibility for assigned regions such as Indonesia, Malaysia, Thailand and the Philippines.

What you know?

• Bachelor’s degree from a recognized university in Mechanical or Marine Engineering or related.
• Minimum 5 years of experience in developing & managing marine new shipbuilding sales and at least 5 years of experience in technical sales of products & services in Marine industry.
• Well-versed with the development and execution of sales strategies and has also demonstrated a proven track record of over-achievement in your current or previous work capacity.
• Strong with data analytics, using offline and online channels to grow sales. 
• Proactive, service-minded, strong in customer care, and can take quick actions.
• Self-motivated team player with a strong customer focus. You should have the courage to take new initiatives and drive the implementation.
• Additionally, to be successful in this role, knowledge of relevant products e.g. separators, heat exchangers, freshwater generators, boilers, and/or inert gas systems is preferred.

What is in it for you?

• You get access to an international, open, and friendly environment where we help each other to develop and create values for our customers, people, and planet.
• You work in a company that values personal development and leadership.
• Your work will have a true impact on Alfa Laval’s future success.

Responsibilities:

• Sales and marketing of materials for Semiconductor- and Electronics related manufacturers.
• Conduct market survey and analysis of Southeast Asian market.
• Prepare monthly sales reports (actual, forecast, budget) for reporting to the head office.
• Collect statistics data, import, export and other data.
• Prepare monthly reports, presentation materials.
• Willingness to travel (Southeast Asia region).

Requirements:

• Min. Diploma or Degree in Business or related fields.
• More than 10 years’ experience in B2B sales and marketing.
• Experience in the semiconductor or electronics industry will be an added advantage.
• Knowledge of Southeast Asian market.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal and communication skills to build and maintain relationships with customers and business associates.
• Highly sales driven and motivated.
• Working experience or familiarity in Japanese multinational companies will be an added advantage.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23909

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Digital Asset Custody, globally, without compromise.

Zodia Custody is a FCA, CBI and CSSF registered Virtual Asset Service Provider (VASP), offering Digital Asset Custody services to Institutional Investors. Zodia Custody is a Venture backed by Standard Chartered Bank, Northern Trust and SBI Digital Asset Holdings based in the UK, Europe, Hong Kong, Australia, Singapore and Japan.

 We have ambitious plans to scale internationally, by way of internal and external growth. Zodia Custody has also partnered in Japan with SBI to launch the service in APAC and has plans to continue to expand in APAC and Middle-East. We aim to be the best in class in providing Crypto Custodian services.

Zodia Custody is an institution-first digital asset custodian that does not compromise on its control standards. We are regulation first in everything we do.  Within the Risk & Compliance departments, we are at the forefront of innovation and alongside our colleagues are engaged in safely developing Business Services to support the fast-structuring crypto-industry.  

The Risk and Compliance Teams are responsible for allowing the business to scale sustainably, whether it involves new markets, products, blockchains and more. Our Teams are involved in end to end processes to mitigate risks, including financial crime risks, and identification of areas of control weakness. We work directly with the business as key partners in driving control improvement.

 The teams are also responsible for identifying any gaps or weaknesses in Zodia’s adherence to applicable laws, regulations, rules and standards of self-regulatory organisations. Risk & Compliance play a key role in in ensuring key business processes help to manage risks enabling our businesses to continuously improve its risk management processes.

You’ll have the opportunity to work with both the Risk and Compliance teams, which are core teams to Zodia Custody’s success. You will help Zodia Custody in its mission to enable Digital Assets, without compromise.

What you'll be helping us with:

• Making sure Zodia Custody is compliant with risk frameworks, is continually improving these frameworks and is fostering a culture of assessment, challenge and monitoring  
• Continuing to expand, enhance and evolve our company-wide control landscape to meet regulatory expectations and deliver best in class services to our customers
• Scale the business to new markets and products

You'll spend your time:

• Challenging existing processes to ensure we are performing controls in line with and/or exceeding industry standards
• Assessing new products, clients, crypto assets/blockchains and geographies
• Executing design and operating effectiveness control tests to ensure that we have full, accurate picture of the effectiveness of the Zodia Custody-wide control landscape;
• Making recommendations to improve control effectiveness and/or identify where new controls are required;
• Identifying and monitoring risk exposure, as well as collaborating with other departments to develop and implement strategies to mitigate risk.
• Performing 'deep dives' (assurance reviews) on specific risks and/or across a series of related controls to make sure we have the correct control coverage in place and they are operating effectively.
• Managing and fostering positive relationships with key stakeholders across the three lines of defense

Above all, we are looking for people that are excited about helping Zodia Custody scale in a compliant, thoughtful and controlled way.

Key Stakeholders

• Chief Risk Officer
• MLRO/Chief Compliance Officer
• Head of Financial Crime Compliance
• Chief Security Officer
• Operations & Technology
• Regional and Country Heads

 You should apply if:

• You have at least 4 years experience working in a banking, or professional services firm in a risk function or a risk-focused compliance role in the second line of defense.
• You have a good understanding of industry control standards and practices;
• You have experience working in Digital Assets or else a strong passion for working in Digital Assets
• You are hands-on and great at execution;
• You're a self-starter and autonomous, able to make prioritisation decisions;
• You're a team player and collaborate well with other people;
• You're able to facilitate discussions and influence others to gather meaningful feedback and support on your work;
• You have experience managing multiple deadlines through to completion and have excellent attention to detail;
• You're resilient and comfortable working in a fast paced and ambiguous environment where the day to day job is constantly evolving and changing.

We offer a range of fantastic benefits including:

• Competitive employer contribution pension scheme
• Private health care
• Critical Illness cover
• Life Insurance
• 30 days annual leave
• Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)

• Generate new leads for the sales team by calling manufacturing contacts to introduce products and services.

Requirements:

• GCE “O” Level and above
• At least 2 years of sales and customer service experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Details of the Division and Team:

About Treasury:

Treasury is part of the Finance division with the Group Treasurer reporting to the Group CFO. The function is responsible for the sourcing, management and optimisation of liquidity and capital to deliver high-value risk management decisions. This is underpinned by a best-in-class risk framework that enables Treasury to identify the Bank’s resource demands, set incentives by allocating resource costs to businesses and manage to evolving regulation.

Treasury’s mandate, which encompasses the Bank’s funding strategy, Asset and Liability management (ALM) and management of liquidity reserves, supports businesses in delivering on their strategic targets at global and local level. Treasury manages the optimization of all financial resources to implement the group’s strategic objective and maximize long-term return on shareholders’ equity. The Group Treasurer is based in London and the Treasury function operates across the globe with major hubs in Frankfurt, London, Singapore and New York.

Summary:

The successful candidate will be an experienced, independent and self-motivated contributor to the global Liquidity Management team in Treasury. As the person will lead various efforts in the overall liquidity management in APAC, the role demands a high level of commercial awareness, technical risk expertise and the ability to build relationships and manage a wide variety of stakeholders, including Business Heads, Liquidity Risk Management, Finance Reporting teams, and other Treasury Balance Sheet Management teams.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

Based in Singapore, the candidate will be responsible for:

• Analyzing and identifying shortfalls or weaknesses in Bank’s internal liquidity and funding frameworks
• Contributing ideas and making proposals for further enhancement internal liquidity models and frameworks
• Working closely with peers in the other major Treasury hubs to ensure consistency of model development and sharing of best practices and ideas
• Lead various efforts in the overall liquidity stress test methodology implementation in APAC, balancing between the global & local requirement.
• Optimize and steer the liquidity requirement across all APAC locations based on various constraints.
• Implement global projects in APAC
• Drive innovation process to automate processes and enhance data analysis capability

Benefits:

The candidate will experience:

• Diversified job content with exposure to senior management and multiple business lines (investment and commercial banking)
• Small team of well-trained professionals with a flat hierarchy, having close interaction across many business and infrastructure functions
• Insight into state-of-the art capital and liquidity risk management techniques
• Market-oriented and performance-based compensation package

Your skills and experience:

The candidate should have:

• 5+ years of relevant experience in Treasury or balance sheet or asset & liability management (or equivalent track record) within the Business Division
• Experience in leading implementations of liquidity framework (Pillar 1 and 2) or models involving multiple dependencies and stakeholder groups
• Data analysis background and programming knowledge
• Good understanding of various business products and their liquidity implication
• Experience in building relationships with business and infrastructure managers
• Excellent communication, presentation and problem-solving skills
• A history of taking initiative, being pro-active and ability to work independently
• Bachelors or equivalent degree in a relevant financial discipline

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Are you a strategically minded Operations Manager with extensive experience in the world of payments looking for their next challenge?

Thredd is looking for a Senior Operations Manager to join us here in our Singapore office.

In this pivotal role, you will spearhead the assurance of top-tier customer service for all clientele within the APAC region once they are seamlessly integrated into the platform. Your responsibilities will encompass engaging directly with customers in the APAC locale, adeptly resolving inquiries, and serving as the operational escalation point for the region.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. So, a deep understanding of the payments ecosystem is key for this role.

This role is integral to the success of the Operations team. Your focus will be on delivering service excellence, all the while maintaining a keen eye on operational efficiency and fostering strategic growth initiatives. Join a team where professionalism meets operational prowess, and where your commitment to exceptional service will play a critical role in our ongoing success within the dynamic APAC market.

If this sounds like an exciting opportunity, apply today and help us weave payments magic!

What you’ll do

· Manage stakeholder relationships within the APAC region, building trust and confidence among customers and internal teams

· Serve as the primary liaison and subject matter expert for all operational and implementational support related to the technology platform within the APAC region, ensuring seamless integration and functionality for all stakeholders. This will include:

· Proactive identification and resolution of customer impacting issues

· Single point of accountability providing end to end ownership to drive successful and timely customer focussed outcomes

· Having a detailed understanding of the customer’s business with Thredd (products, customer journeys, volumes) and needs

· Spearhead the development and execution of robust operational strategies to support and optimize the technology platform, working closely with cross-functional teams to address technical challenges and enhance overall system performance.

· Ensuring the Customer Care global standards and processes are followed when delivering support and service to customers

· Mentoring and developing the Customer Care team supporting APAC customers, delivering continuous improvement and paths to resolution

· Being an escalation point or thought partner in the resolution of issues

· Working with external and internal stakeholders to ensure expectations are being managed

· Understanding, following and adhering to defined incident management procedures and communication plans. Contributing to continuous improvement of Thredd’s Incident Management process

· Appropriate escalation of issues, providing clear and factual information, communicating with the necessary teams

· Drive regional operational initiatives focused on enhancing efficiency, self-reliance, and sustainability

· Collaborate closely with other departments such as Technology and Product to align technology platforms with operational needs, ensuring seamless integration and efficiency

What you’ll need

· Experience in Payments processor

· Experience in an Operational Leadership role

· Experience in managing a Service Operations function

· Experience in overseeing, monitoring and supporting a 24/7/365 production environment

· Experience working in a high-octane environment where client service has a direct impact on the bottom line

· Knowledge of the payments ecosystem

· Understanding of platform timeouts

· Experience in managing a Service Operations function

· Experience in overseeing, monitoring and supporting a 24/7/365 production environment

· End to end payments industry knowledge

· Excellent verbal and written communication skills

· Able to think and execute strategically

· Ability to perform well both within a geographically disparate team and autonomously

· Ability to adapt and pivot to demands/change

· Highly motivated individual who can work independently, under pressure and proactively in a fast paced, stretching environment

· Ability to multi-task and prioritise with a strong sense of urgency and efficiency in completing deliverables

· Creative problem resolution, adept at multi-tasking

· Partner effectively with technical and non-technical colleagues and client contacts at all levels

· Experience utilising systems like JIRA, Confluence, SharePoint

A bit about us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for

the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

Other

This role is a hybrid role with 50% of the time in the Singapore office.

Thredd operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.

Only direct applicants will be considered for this role, we do not accept applications from recruitment agencies.

Responsibilities

· Supervise and handle general office administrative tasks to ensure smooth day-to-day operations.

· Lead a small team, efficiently delegate tasks, and cultivate a productive work environment.

· Manage office supplies, equipment, and upkeep of office condition and layout.

· Collaborate with IT, finance, and other departments to support office operations and projects, improving overall functionality.

· Assist the programme coordinators in timetabling.

· Assist the practicum coordinators with practicum workload.

· Manage staff training and associated development.

· Assist the Head with drafting various reports.

· Create and implement administrative policies and procedures to enhance operational efficiency.

· Control office expenditures, handle budgeting, and maintain financial record-keeping.

· Establish and maintain online office administrative and workflow platforms for optimal efficiency.

· Support the Head with developing research and scholarly initiatives.

· Perform other duties as determined by the Head.

Requirements

· A Bachelor’s Degree.

· At least Five years administrative and two years of administrative Manager experience, preferably in an educational institution.

· Strong verbal and written communication skills.

· Proficient in Microsoft Office Applications.

· Committed and with a positive learning attitude.

· Ability to multi-task and work within tight timelines.

OVERVIEW

As a Manager Solutions ( Presales ) Enablement Business Partner (EBP) for Salesforce field enablement, you will be responsible for establishing close business working relationship with the key solutions management stakeholders in ASEAN. You will also work closely with your region’s sales enablement business partner to align the enablement to the business goals and objectives.

By developing an agreed enablement plan with your stakeholders, you will drive various enablement program and activities by providing the parameter and intake ( including budgetary requirements ) to the APAC Sales Enablement Delivery team. As EBP, you will ensure that enablement provides an impact to achieve the prioritised business outcomes and goals as provided by the leadership teams. You are responsible for keeping progress and determine the key success criteria and how it may be tracked or measured in agreement with the stakeholders. The role will utilise your collaboration skills in ensuring that the success is driven by team effort with input from the various parts of the business.

The ideal candidate has a track record of managing medium to large projects, working in cross-functional project teams, documenting strong communication, and demonstrating organizational management.

PRIMARY RESPONSIBILITIES

• Partner with Solutions (Presales)and Specialists leaders to determine their requirements and facilitate enablement programs that will drive the business impact.
• Provide assessment and productivity metrics on competencies and skill gaps in up-levelling various capabilities in architectural, solutions/industry technical and professional skills.
• Develop an OU ( Operating Unit ) Solutions enablement plan ( quarterly ) for assignments ( programs or training ) for execution to the different Solutions roles that will align to their current skills to be more effective in customer engagements. This is also to be aligned with the OU’s sales enablement plan that maps to the OU’s priorities and strategies.
• Provide enablement collaboration to align Solutions enablement with Customer 360 Sales methodology across the delivery stages and have joint cross-functional enablement to encourage greater teamwork.
• Provide OU enablement plan that will land the global enablement initiatives in the region.
• Manage the regional calendar of Solutions Enablement events, on-demand modules and quarterly assignments to the learners.
• Collaborate with other enablement peers to increase synergies and develop best practices that will help provide more efficient and effective enablement results.
• Develop and implement field Solutions enablement strategy for certification and competencies - for example: Practitioner/Blackbelt, Peer Certifications, Salesforce and other industry certifications.
• Be the subject matter expert and act as trusted advisor to the SE leaders for their teams’s enablement.

PROFESSIONAL EXPERIENCE/SKILLS PREFERRED

• Experience in L&D, training, solutions pre-sales, sales process design or sales enablement
• Strong, detailed knowledge of software sales cycles, pre-sales, lead qualification, sales process, and coaching.
• Strong ability to represent concepts, as well as summarise and communicate complex ideas into curriculum with a sense of how sales professionals think, operate and absorb training.
• Get it done attitude with a strong sense of team spirit.
• Excellent attention to detail, oral, written and presentation skills, confident communicator with a flair for storytelling.
• Strategic thinker that can see the big picture, innovate and adapt to constant change.
• Knowledge of Salesforce product portfolio, sales process with keen understanding of product messaging and positioning in addition to overall industry knowledge is a must.
• Great interpersonal skills that span across various cultures and professional backgrounds. Ability to connect the dots organisationally, network effortlessly and influence various roles, levels and profiles to drive collaboration and program excellence.

About us

TRG Screen is a leading provider of enterprise subscription management solutions. We build market-leading software solutions for subscription spend and usage management to enable global enterprises to manage the full end-to-end life cycle of their market data, research, software licensing and other corporate expenses.

We are headquartered in New York, with global offices in Belfast, London, Netherlands, France, Germany, Singapore and more. We are an energetic, dynamic workforce that is collaborative with the singular goal of providing our 500+ clients in the financial, legal, and professional verticals the best possible experience with our products.

Job Description

Reporting to TRG Screen’s Global Head of Revenue Management, the candidate will be responsible for maintaining, developing, and expanding TRG Screen’s client relationships in the financial industry as well as managing and signing new clients in APAC and the Middle East. They will also manage and drive client engagement activities including annual User Groups, Marketing campaigns, as well as general support to the client during product implementation.

Responsibilities:

• Responsible for driving revenue growth in APAC and the Middle East and providing regular forecast updates to Exec team on existing client revenue growth and new business opportunities.
• Manage the contract renewal process and client retention strategy for the region.
• Act as the central coordination point and internal client advocate between Product Management, Customer Success, Development and Finance to drive client satisfaction, growth and retention.
• Demo TRG Screen products and services to prospects and existing clients to deliver on growth targets for recurring revenue.
• Develop strong proactive relationships with our clients by meeting with clients regularly, understanding their workflows and identifying possible solutions.
• Manage new business sales from lead generation through to contract signature, transitioning to providing client support during onboarding.
• Use a "medium-to-long range" planning horizon on sales strategy, ensuring that day-to-day tasks are being carried out effectively, while anticipating and planning for long-term growth.
• As an influential ambassador for TRG Screen, be personally active in the market and represent TRG Screen at important industry events and deliver advisory content for target communities.
• Meet with industry peers and develop partnership opportunities in the region.
• Work with Head of Marketing to design and implement marketing campaigns for the region.

Required Skills:

• Minimum of 8 years sales experience managing Fintech Sales across buy and sell side firms.
• High level of knowledge of role of financial information in the investment research and institutional investing processes
• Experience with market data management, licensing, or spend management
• Ability to work independently managing New business Sales and Client Renewals including contract negotiation and Security review processes.
• Professional communication skills internally and externally
• Experience with either FITS or INFOmatch Market Data Software
• Experience presenting to industry groups and with partnership development.

Business Development Manager

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location: Kaki Bukit
• Salary: $6,000-$7,000

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 5 years of experience in Business development.
• Knowledge in Automation technology will be an added advantage.
• Regional travelling is expected

Jobs Scope:

• Contribute to achieve long term strategic plan of expansion into key markets.
• Work with Senior Management to develop the selection criteria & key negotiation terms for technology licensing, JV or other collaboration methods
• Identify the areas of opportunities and focus for products & services recommendation
• Identify potential new markets locally and abroad, and create a plan to enter the market.
• Develop and use knowledge of the markets to identify, develop and support the Company’s unique selling propositions and differentiators.
• Analysis of customer research, current market trend and conditions information.
• Research, find, build, develop and enhance new & existing relationships with key business consultant, government, industry association, academic institutions in related areas and turn into business opportunities.
• Identify opportunities for selling and distributing channels that will lead to increase business opportunities.
• Attend related activities, such as conference and seminars, and provide feedback and information on market trends.
• Planning and preparing presentations. Conduct information sessions and other presentations of events, products and services to enhance existing/new relationships.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Finance Manager

Salary Range: SGD9,000-9,500

You will be responsible for financial accounting, monitoring and reporting systems as well as effective working capital management to minimize cost and risk. Supporting business units in management reporting, financial analysis, forecasting, budgeting, reviewing operation performance and recommending improvements.

Accounting and tax reporting

• Timely and accurate submission of monthly financial & management accounts.
• Liaise with tax consultants on accurate and on-time preparation and submission of tax returns to the relevant authorities.
• Ensure that record keeping complies with legislative requirements.
• Liaise with external and internal auditors.

Financial controls

• Accounts receivable management, including credit control, timely collection and credit insurance to minimise bad debts.
• Accounts payable management and timely payment to suppliers.
• Accurate inventory costing and recording.
• Ensure compliance with Group Finance Policy.
• Recommend internal controls and processes which can enhance operational and financial efficiency.

Financial planning & analysis (FP&A)

• Analyse monthly actual performance compared to budget and reasons for variances.
• Assist in the annual budgeting process.

Treasury

• Liaise with bankers for utilisation of bank facilities.
• Effective cash flow management and minimise interest costs.

Business

• Provide regular updates on business performance.
• Support Business Heads in performance analysis and identify issues affecting achievement of business objectives.

People management

• Manage Finance team, including recruiting, dismissing, coaching, training, motivating and counselling the team.
• Enforce HR policies, procedures and practices to the team.
• Perform staff appraisal on each team member.

Qualifications & Requirements

• Master degree in Accountancy with a recognised accounting qualification such as Chartered Accountant or Certified Public Accountant.
• Have at least 8+ years of progressive experience in the finance & accounting functions in a mid­ sized corporation.
• Have at least 5+ years Big-Four accounting firm working experience.
• Good management skills and ability to lead by example.
• Solid technical knowhow.
• Hands-on and meticulous with an eye for details.
• Good interpersonal and communication skills.
• Passionate and results-driven.
• High level of integrity and dependability with a strong sense of urgency.
• Adaptability to constant changes.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Admin Sales Coordinator

• Salary: $2,000 - $2,200
• Working Day& Hour: 5 Day [Mon-Fri] | 9am – 6.30pm
• Working Location: Expo MRT ( 1 Bus stop from Expo MRT

Job Responsibilities:

• Provide support to the Sales Directors and Managers in the administrative duties in the Sales & Marketing Department
• Assist in order processing, quotation and delivery arrangements.
• Liaise with customers on the shipment arrangement to ensure timely and cost-effective deliveries.
• General administrative tasks. (e.g handle customers' enquiries, data entry, filing etc)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

At Royal Ocean Marine, we are currently seeking a skilled and experienced IT Officer/Manager to join our client's team. As the IT Officer/Manager, you will be responsible for overseeing and managing the company's IT systems and infrastructure. This includes managing the IT team, developing and implementing IT strategies, ensuring data security and compliance, and providing technical support to staff. If you have a strong background in IT management, excellent leadership skills, and a passion for technology, we encourage you to apply.

Responsibilities

• Plan, implement, and manage the company's IT systems and infrastructure
• Manage and lead a team of IT professionals
• Develop and implement IT strategies that align with the company's goals and objectives
• Ensure data security and compliance with relevant regulations and standards
• Provide technical support and troubleshooting for staff
• Manage vendor relationships and negotiate contracts for IT services and products

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in IT management, preferably in a similar industry
• Strong leadership and management skills
• Excellent knowledge of IT systems, infrastructure, and security
• Experience in vendor management and contract negotiations
• Excellent problem-solving and decision-making skills
• Strong communication and interpersonal skills
• Ability to work well under pressure and meet deadlines

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry based in Singapore, is seeking a Procurement Manager to join the client's team in Singapore. As a Procurement Manager, you will be responsible for managing the procurement process for ship supplies and ensuring timely delivery to vessels. This is a critical role that requires strong negotiation skills, supplier relationship management, and knowledge in maritime industry. If you are passionate about the maritime industry and have experience in procurement, we would love to hear from you.

Responsibilities

• Manage the end-to-end procurement process for ship supplies, including sourcing, contract negotiation, and order placement.
• Develop and maintain strong relationships with ship suppliers and negotiate favorable terms and pricing.
• Ensure the timely and accurate delivery of ship supplies to vessels.
• Monitor market trends and industry developments to identify potential suppliers and cost-saving opportunities.
• Collaborate with internal stakeholders to understand ship supply needs and priorities.
• Maintain accurate procurement records and documentation.
• Monitor supplier performance and address any issues or concerns.
• Stay updated on industry regulations and ensure compliance in ship supply procurement.

• Minimum of 5 years of experience in procurement.
• Strong knowledge of ship supplies and the marine industry.
• Proven experience in supplier management and contract negotiation.
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficient in procurement software and MS Office.
• Ability to work well in a fast-paced, deadline-driven environment.
• Attention to detail and ability to multitask.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine is a leading headhunting /recruitment agencies company in the maritime industry. We are currently seeking an Assistant Group Tax Manager to join our client's team. As the Assistant Group Tax Manager, you will play a crucial role in ensuring compliance with international tax regulations and optimizing the group's transfer pricing policies and practices.

Responsibilities

• Assist in the development and implementation of transfer pricing strategies and policies across the company.
• Conduct thorough analysis of existing transfer pricing agreements, identifying areas for improvement and proposing necessary adjustments to maintain compliance and optimize tax efficiency.
• Work closely with various departments within the organization, including finance, legal, and operations, to ensure accurate and timely transfer pricing documentation.
• Collaborate with external tax advisors and auditors to manage transfer pricing audits and resolve any tax-related disputes or issues.
• Stay updated on changes in international tax regulations and transfer pricing guidelines, providing proactive advice and recommendations to ensure the group's compliance.
• Assist in the preparation and submission of relevant reports and documentation required by tax authorities.
• Support the Group Tax Manager in ad hoc tax-related projects and initiatives.

• Bachelor's degree in Accounting, Finance, or a related field. A master's degree or professional qualification (e.g., CA, ACCA, CIMA) is preferred.
• Minimum of 5 years of experience in transfer pricing or tax advisory, preferably within the maritime or shipping industry.
• Strong knowledge of international tax regulations and transfer pricing principles.
• Proficient in using tax software and MS Office Suite (Excel, Word, PowerPoint).
• Excellent analytical and problem-solving skills, with the ability to interpret and apply complex tax regulations.
• Strong attention to detail and accuracy.
• Good interpersonal and communication skills, with the ability to work effectively with cross-functional teams and external stakeholders.
• Ability to work independently and manage multiple tasks with competing deadlines.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

4e Exchange is a leading global financial derivatives trading platform that offers diverse financial trading services and products. We are seeking an experienced Internal Control Manager to join our team. As the Internal Control Manager, you will be responsible for developing and implementing effective internal control systems and procedures to ensure compliance with regulations and mitigate risks. You will collaborate with different departments to identify control gaps and implement remedial measures. With advanced technological support and industry expertise, 4e Exchange provides users with comprehensive trading solutions for fiat and digital assets.

Responsibilities:

• Plan, manage and execute internal audits of business operations to identify risks, evaluate the effectiveness of controls, and assess the accuracy of financial reporting.
• Review and assess the effectiveness of internal controls, including financial, operational, and compliance risks and controls related to key business processes.
• Develop and maintain the company's internal audit policies, procedures, and standards.
• Assist in the preparation of audit reports and participate in presenting audit findings to senior management and the Board of Directors.
• Monitor the implementation of remediation plans identified in audit reports and ensure they are addressed in a timely and effective manner.
• Work closely with other departments to ensure that all audit-related issues are addressed and resolved in an appropriate manner.
• Stay up-to-date with industry standards and best practices in internal auditing and incorporate them into the company's audit program.

岗位职责：

• 负责牵头公司所有业务线及各部门相关内控制度制定、更新和推动实施；
• 与公司各业务部门沟通合作，负责流程优化需求收集，协助实施部门流程、系统、岗位职责和相关产品的持续迭代改进；
• 识别高风险领域，进行内控例行及专项评价、穿行测试，并出具相关报告；
• 对内控缺陷进行专项分析，并跟踪内控缺陷的整改；
• 负责流程优化知识、方法的推广和培训；
• 负责领导交办的其他工作事项。

• Bachelor's degree in Accounting, Finance, or related field required.
• Minimum of 5 years of experience in internal audit, preferably in the financial services industry such as Securities, Exchanges, Payment related firms etc.
• Strong knowledge of internal audit practices and techniques, risk management, and regulatory compliance.
• Experience in identifying risks, evaluating the adequacy of controls, and recommending process improvements.
• Strong analytical and problem-solving skills with an attention to detail.
• Ability to prioritize multiple tasks and manage time effectively.
• Professional certification such as CIA, CPA, CISA or similar preferred.

岗位要求：

• 4年以上内控相关工作经验，其中须有3年或以上证券公司、交易所、支付公司相关业务的深入内控实操经验；
• 持内控内审相关资质证书CIA、CPA、CISA为佳；
• 为人作风正派、正直，守纪律，守底线；
• 对互联网企业的管理模式和企业文化有良好的认知和思考，能够高效的对接开展内控工作及落地，擅长内控体系建设、业务风险识别；

Finance Manager JD

Responsibilities:
To handle full set of accounts and reconciliation reports for the group and its entities;

• To handle and responsible for annual statutory audit, taxation matters
• Perform daily accounting routine functions;
• Support on cash flow management, intercompany transactions and settlement;
• Advise management on the organisation's exposure to risks and the involvement of financial institutions, money market instruments and treasury management functions where applicable
• Analyse and assess the impact of investment decisions on the financial position of the organisation
• Evaluate the effectiveness of the organisation's financial system and determine any areas of improvement
• Analyse vessel depreciation, profit and loss
• Oversee the preparation of the organisation's budget

Requirements:
Bachelor's Degree in Accounting or Finance, candidates with CPA / CA / ACCA is an advantage

At least 6 years of proven record as Finance Manager

Strong leadership experience in building and scaling teams

Highly motivated individual, independent and hands-on will be crucial

Confident communicator with the ability to work with diverse stakeholders with different cultural background

Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow

Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm

• Establish and articulate a concise product strategy and roadmap for credit and services offerings.
• Perform thorough market research to pinpoint potential opportunities and threats.
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements thereafter.

Requirements:

• Diploma and above
• At least 2 years of experience in project management and product development.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604