Key Job Scope (Events)

· Work closely with the clients to identify the clients’ needs and expectations

· Engage contractors to deliver good design concepts and design proposals

· Responsible for planning and project execution – monitor and inspect the progress of the project to ensure that it is being implemented based on good quality, finishings and standards, and that project is on schedule and within budget

· Coordinate with different trade contractors on their work schedules and ensure that safety management system is implemented on site at all time

· Attend to and resolve all site issues

· Upon completion of the project, analyse and scrutinize details as well as compile defects checklist and all other necessary documents and certifications for handover to clients so as to bring the project to a closure

· Arrange and prepare agenda / minutes for meetings, compile weekly reports including post events report, etc.

Key Job Scope (Marketing)

· Coordinate with sales/marketing and editorial teams on special design promotional materials

· Oversee web design with website creation and social media platforms to create awareness and direct traffic to the target audience

· Support web design to update websites and social media platforms on a regular basis, according to directions set by the editorial and sales teams, so as to harness marketing and advertising sales opportunities and/or enhance the benefits of readers’ interests

· Plan and implement creative strategies and promotional materials to further improve Company’s branding and image

Engage key clients and potential partners for branding and sponsorship

Born from a single question, innovation is in our DNA. Having recently celebrated our 10-year anniversary, we are a diverse and quality-conscious company, which has set itself the goal of transporting temperature-sensitive medicines in a more reliable and sustainable way. Long story short, we help save lives and preserve the environment.

Our goal? To continue to advance towards zero loss in the pharma supply chain, worldwide.

If you're a Repair and Maintenance Manager within APAC who has a strong continuous improvement mindset and experience in repair processes - this could be the role for you:

Here's what you'll do:

• Coordinating the worldwide repair stock
• Coordinate Repairs with Service Centers
• Inventory Management for Repair Material
• Daily SC container to be overhauled stock level check
• Internal Training of Repair processes
• Monitor and control repair center activities, quality repair check, repairing process improvement, cost optimization, etc.
• Collaborate with coworkers and third-party agents to ensure efficiency, excellent operational service, and continued customer relationship development
• Involved in preparation and/or attendance in partners business reviews
• Updating, maintenance and cleaning of Master data in IT System. And supporting on the further improvements.
• Execution and monitoring of all repair transportation material and to be overhauled container movements
• Training/Onboarding of new repair centers worldwide
• QBR`s with most important suppliers
• Repair Station visits and trainings (if requested)

This is what you'll need:

• Minimum commercial apprenticeship and/or bachelor’s degree
• Freight Forwarding Background
• Familiarity with domestic and international geography including countries and major cities
• Ability to work in a fast-paced and deadline-driven office environment
• Excellent verbal & written communication skills in German & English
• Phone etiquette
• Ability to multi-task, prioritize, and manage time effectively
• Proficient in Microsoft Office (Word, Excel, and Outlook)
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
• Ability to be highly productive while keeping cool under pressure

What we can offer you:

• Flexible working hours for work/life balance
• Interdisciplinary and varied projects
• Diverse and global work culture/ environment
• Possibility to work for an environmentally conscious company
• Unique opportunity to actively shape processes

Why SkyCell:

We are looking for people who challenge the status quo and thrive on making a difference to people and the world around us. That’s where our Operations team play a pivotal role and you could be a part of it.

Our Operations Team is responsible for the Transportation, Warehousing and Logistics Procurement part of SkyCell. We ensure that SkyCell containers always perform to their best by coordinating processes with the Service Centers and Positioning partners. We are monitoring each unit closely through our global network of Service Centers and partners that are carefully evaluated and trained in all relevant processes. Furthermore, we make sure that our units are available at any time, at any destination as per our customer’s needs. We manage actively our reverse logistics, taking into consideration costs, lead time and Service Center capabilities. We build up customs processes and optimize our growing network on regular base. Additionally, we make sure that temperature data logging of our units is running smoothly in order to track the containers and reliably provide customers with data of their shipments.

We are Innovative Award Winners:

We’re driven by our core values and guided by our collaborations, purpose, and employees. Our commitment to changing the face of medical supply chains, making them safer, more secure, and more sustainable resonates strongly with every one of our employees; we’re therefore incredibly proud to have been certified as a Great Place to Work alongside being awarded a sustainability rating of Platinum by EcoVadis.

If you would like to know more about us, visit www.skycell.ch and search #WeAreSkyCell on LinkedIn.

To become part of our journey and make a difference – click apply and we will be in touch!

Please contact Lucy Slough, Talent Acquisition Specialist if you have any questions ([email protected]).

SkyCell AG is proud to be an equal opportunities employer, we celebrate and support diversity and are passionate about creating an inclusive environment for all employees. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, disability, or any other applicable legally protected characteristics.

For this position we only consider direct applications

At LGC, we believe in encouraging a diverse and inclusive work environment where individuals are empowered to bring their outstanding perspectives and ideas to the table. We value collaboration and teamwork, and as Sales Specialists, you will play a crucial role in driving our company's success.

What sets this opportunity apart is to contribute to an outstanding organisation that is at the forefront of innovation in the scientific industry. Our Sales Specialists have the opportunity to be a part of a dynamic and challenging market, where their contributions directly impact our growth and success. As the Sales Specialist, you will be crucial in growing our sales by identifying opportunities, establishing strong client relationships, and promoting our top-tier products. You will work closely with direct customers, helping to expand their portfolios and cultivate growth.. Your goal is to deliver the highest level of sales experience, build and pursue new sales opportunities to achieve outstanding financial results.

Key Responsibilities:

• Drive sales growth of LGC Standards' portfolio of reference materials and analytical standards.
• Identify business opportunities within the APAC region.
• Build and maintain positive relationships with customers, encouraging trust and dedication.
• Understand customer needs and effectively communicate the value of our products.
• Work collaboratively with the APAC Commercial Team and report directly to the Sales Manager, Commercial APAC.

What We Offer:

• Opportunities for professional growth and development.
• The chance to work with a leading portfolio of products accredited to ISO/IEC 17025 and ISO17034.
• An encouraging and collaborative team culture.

If you are a passionate sales professional looking to make a difference and drive growth we want to hear from you! Apply now to join LGC Standards and take your career to the next level.

Business Partnering

• Business partnering and decision-making support for driving performance to achieve strategic and financial objectives
• Process Lead for strategic and annual planning, forecasting & performance management
• Drive for strong collaboration within Asia Region finance team – coach and train Asia Finance community for FPA deliverables
• Take leadership to optimize cross functional processes and collaboration to maximize impact on business, customers and teams

​​​​
Business Partner for the Alliance Cluster

• Act as key business partner to Strategic Alliance group which manages all export markets, support product launch analysis, work with commercial lead on pricing strategy to ensure sustainable profitability

Management Reporting

• Ownership of reporting suites for Santen Asia. Managing and consolidating reports in monthly /quarterly /yearly cycles. Responsible for commentary to assist commercial teams to get insight of the reporting cycles
• Implement and drive monthly financial review process at country level and champion its standardization
• Perform monthly forecast, annual budgeting, analyze data, variance analysis, consolidate commentaries for actuals and forecasts, support monthly reviews and provide valuable input for decision making
• Work across departments and countries to prepare budgets and consolidate them into one overall corporate budget
• Propose and drive cost saving initiatives to business/functions at business unit level

Project Management

• Support Head of Finance, Asia and partner with business and functional teams in projects and strategic initiatives such as new business models, system implementation
• Lead and drive ad-hoc projects, as and when assigned

Finance System Control

• Develop front-end planning and reporting platform which is sanctioned by Global Finance
• Harmonize expense line items, ensure standardization of expense reporting code between ERP, Reporting Module alignment across Asia Region + Countries + Global Finance team
• Maintain and own process of Santen Asia reporting system. Act as the key user and point of contact between corporate HQ and regions to coordinate and implement upgrades and escalations point for systems issues
• Assist in the implementation of Global FP&A projects, contribute to setting of new Global, Region and Country KPI(s)
• Identify and implement KPI(s), performance management tools to measure and track business performance in the Region

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages.
•  Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Experience in High tech manufacturing / life sciences project experience would be an advantage experience are preferred. 
• Team player with excellent leadership and problem solving skills
• English language skills are required and additional Chinese language skills would be an advantage Excellent communication skills with the ability to negotiation, influence and persuade others. 

• To conduct feasibility studies and writing procurement reports
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager 

• Provide Commercial management expertise for all projects within APAC
• Develop business case and provide strategic advice to stakeholders
• Manage and oversee project delivery from strategic planning to execution
• Collaborate with client stakeholders and supply chain
• Manage the capital planning and successful delivery of clients objectives
• Ensure compliance to governance and assurance for Capital Projects
• To take a lead role in interfacing with the client and other consultants, at all project stages
• Where appropriate, lead a cost management team, ensuring that they deliver on all of the above accountabilities

Job Purpose

Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs. Each team member will be given a set of specific KPIs/topics to make their own and drive.

Differentiator

· Subject matter expert who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results with limited supervision

· Problems faced are difficult and often complex

Main Responsibilities

· Execute Operations process and performance improvement plans with in-depth analysis and potential solution proposals to meet KPIs as well as productivity and data quality goals

· Review and evaluate impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global management

· Formulate innovative business and technical solutions to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Deploy best practices to identified key risk areas and resolve them

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose and goals of projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Directs the work of country level professionals and manages process and programs affecting operators

· Coach and review the work of country level professionals and operators

Required Skills

· Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience

This is for a 6 months contract role.

3 best things about the job:

1. You will be the architect of brand’s content strategy by leveraging on consumer and cultural insights to architect a comprehensive content strategy encompassing traditional media, digital channels (social, content, audio), on-ground activations, gaming, influencer marketing, celebrity partnerships, out-of-home advertising, and more.
2. Being a north star to meaningful and compelling partnerships. Provide strategic direction to media teams and external partners on conceptualizing, developing, and executing content initiatives. This includes fostering successful IP (intellectual property) partnerships, influencer collaborations, and celebrity integrations. 
3. Championing brand narrative and be a stickler on quality. Work closely with creative partners, media teams, and third-party vendors to craft a compelling brand narrative. Your leadership will ensure high-quality delivery and flawless execution across all content endeavours.

In this role, your goals will be:

In three months, you should be owning the brand’s content narrative:

• Be fully immersed in content strategy, audience understanding, cultural context & campaign execution
• Developed content strategy across multiple touchpoints with the help of the media teams and 3rd party content partners
• Develop strong rapport with client team & media teams, working collaboratively and inspiring creative work.

In six months, you are an experienced content and innovation architect:

• Proactively thinking on brand challenges and opportunities to build content strategy, whilst having a keen eye on execution
• Bringing the best of media partnership/associations & be the go-to the person for the client on future/emerging experience opportunities
• Be confident to build award worthy innovations with key media partners/clients

In 12 months, you are able to grow brands and craft award winners:

• Develop new products with media partners and award winning campaigns
• Develop templates/frameworks and the necessary rigour to have a clear process and build case studies
• Have strong business acumen to build existing client businesses into year 2

Your Career

We are looking for an Ecosystems Business Operations Manager to support the JAPAC Theatre GTM & Shared Services management team.  This role will drive and enable programs and processes that will deliver significant value to our partners, distributors, and sellers.  You will own and maintain various operations cadence, monitoring and improving the overall pulse of partner programs through systems and tools, processes, and metrics.  This position relies on an understanding of program management, sales operations, and various routes to market (resellers and distributors, system integrators, service providers, technology partnerships, etc.).

This role reports to the  Senior Director, JAPAC Sales Operations with a dotted line into the JAPAC VP GTM Shared Services.

Your Impact

• Collaborate with diverse cross-functional teams to develop and execute the JAPAC Commercial strategy.

• Work with the GTM Theatre leadership team to formulate and accelerate strategy and execution.

• Coordinate activities and provide operational support to our NextWave partner program, Managed Service Provider program, and other Ecosystem programs

• Reporting - Dashboard and Scorecard, QBR, Ecosystem business  analysis

• Assist in sales strategy and segmentation and expansion of new routes to market

• Enable and support Program performance including rebate calculation and reporting

• Drive greater efficiency in the operational execution of high-velocity business via the Deal Desk, Sales Systems and internal team.

•  Build and provide process documentation and training for stakeholders (internal teams, sales resources, partners/distributors)

• Support and drive continuous improvement through data analytics to identify areas of improvement and gaps

• Review and identify areas for improvement leading to operational efficiency, process optimization, and field acceleration working with various teams within the organization (operations, IT, leadership, etc.)

• Initiate and establish strong trusted partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness

The position is responsible for managing the day to day business of the Raffles Boutique, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Develop merchandise to optimize profitability, develop innovative ideas, plans and maintain statistical and financial reports.

Primary Responsibilities

Providing a Great Shopping Experience to Meet Company Financial Targets

• Work towards achieving set targets and budgets.
• Allocate, review and control expenses & budget
• Involve in strategic & long as well as short term planning.
• Develop new merchandise items with vendors and explore new trends.
• Review and analyze slow moving merchandise daily & maximize on fast moving merchandise.

Product Development of Raffles Created Products and Collaborations to Drive a Diverse Product Mix

• Create new products according to market trends and Raffles Boutique trends that will grow Raffles Boutique product mix and revenue strategically
• Create partners and collaborate with local/regional makers through different business models to develop Raffles own in-house products to diversity product mix
• Work closely with Marketing, Commercial, Sales, Revenue and Purchasing teams to understand and develop synergies of products that appeal to guests from all segments.

Provide a Retail Experience That Meets Guest Expectations

• Supervise and lead the monthly inventory stock take together with Finance.
• Control and maintain well-balanced stock levels in the Raffles Boutique.
• Create value for loyalty members by tactical and strategical offerings.

Supervision/Training of the Retail Team

• Induction and training of Retail Associate, Leader and Executive in sales, revenue, technical and product knowledge skills as well as stock take/order procedures.
• Manage team within guidelines of the hotel in fair, efficient and timely manner.
• Coach Retail Associate, Leader and Executive to constantly improve or maintain performance, give guidance when performance is below expectation.

Visual Display & Confidentiality Level at Workplace 

• Ensure that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• Oversee and ensure smooth processing of Mail order request.
• Providing feedback from guests to enhance guest’s experience.
• Observe good telephone etiquette at all times.
• Familiarize with any promotional events for the Raffles Boutique or any other area of the hotel.
• Corporate purchase/Festive hampers.
• Record and handle any defective and damaged goods.
• Build a loyal following among local market through managing the gourmet corner.
• Actively work on successful positioning and managing of the shop/gourmet website.
• Performs any other duties and responsibilities that may be assigned.

We are looking for network engineer that focusing on technical troubleshooting and break-fix activity. Candidates are also expected to have certain level of programming skillset (DEVOPS) to help us innovate ways to scale with automation and operational improvements.

Responsibilities:

Provide Technical Support for Citibank’s global network with a focus on network infrastructure in:

• 85% ‘Break/Fix’ support of standard enterprise Cisco Internetworking Technology solutions
• 15% ‘Break/Fix’ support for Internetworking technology infrastructure solutions such as Load Balancers (F5 and Citrix) Juniper Routers Arista Switches VoIP Appliances WiFi /Wireless communications support Other small pockets of both new and legacy internetworking technologies managed by Citi Networks
• Provide timely response to phone calls into the Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and others.
• Coordinate conference calls to conduct in depth technical reviews on ongoing incidents

Major Incident Support:

• Represent on conference calls for business impacting incidents which may or may not be due to a failure in networks managed technology infrastructure
• Drive major incident conference calls as a representative of networks through consistent, professional, and highly assertive communication
• Maintain focus and poise for the duration of the major incident support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution
• Collaborate with Networks SMEs, SDMs, Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible
• Communicate with networks Management to provide frequent status updates regarding the technical issue, status of the remediation efforts, and ongoing business impact

Qualifications:

• Bachelor’s/University degree or equivalent experience
• 3+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Good knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Good working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Good working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Good working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes: CCNA, CCNP,ITIL, and etc.
• Good knowledge in SDWAN technology.
• Automation skills in Python, shell, bash, and/or other languages
• Experience with Puppet, Ansible, or other automation frameworks

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications. 

Digify is used in 138 countries today. We have more than 500,000 users worldwide. 

The Role

As Product Manager, you’ll take charge of product planning and execution. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. You’ll also ensure that the product supports the company’s overall strategy and objectives.

What You’ll Be Doing

• Gain a deep understanding of the customer persona. This will help you identify and fill product gaps, generate new ideas that grow market share, and improve the customer experience.
• Proactively engage with customers to solicit feedback on company products and services
• Develop a clear product strategy and vision, and generate strong buy-in internally and externally
• Translate product strategy into clear design and requirements
• Collaborate closely with the Product design team to develop prototypes
• Collaborate closely with Engineering teams to deliver with quick time-to-market and optimal resources
• Scope and prioritize activities based on business and customer impact
• Drive product feature launches to ensure high usage in collaboration with the Marketing team and key stakeholders
• Capture, measure, and analyze product data and other feature indicators, in order to make the appropriate adjustments to product strategy

• Strong communication and collaboration skills
• At least 3 years of proven work experience in product management
• Proven ability to develop product strategies
• Strong technical background with clear understanding and/or hands-on experience in software development and web technologies, in order to clearly understand what can and cannot be done
• Strong problem solving skills
• An MS/BS degree in Computer Science, Engineering or equivalent is preferred

Learn more about Digify by visiting our website.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Job Description

• Sales optimation with existing and new retailers all over Singapore
• Manage a team of Field Merchandiser to service and merchandise retail stores.
• Build and maintain strong partnership with retailers
• Closely liaising with the marketing team about promotional campaigns.
• Identify and grow opportunities and collaborate within sales teams to ensure growth attainment
• Establishing strong partnerships with channel partners, in order to achieve business objectives and sales target.

Who are we looking for?

• Successful previous experience as a Sales representative or sales manager in wholesaling products to General and Modern Trade such as Hyper-market, Supermarket, Pharmacy, Convenient Stores.
• Ability to manage a team of staff to service existing and new retailers to carry company's products.
• Driving sales to consistently meet or exceed targets
• Proven ability to drive the sales process from plan to close
• Possessing similar experience in an wholesale set-up will have added advantages
• Remuneration will commensurate with working experience and educational qualifications
• Deep understanding and experience in retail, wholesales, e-commerce
• Building strong rapport with retailer and key accounts

People who enjoy challenges

We are seeking an experienced and dynamic individual to join our team as the Risk Senior Manager for Asia. The successful candidate will be responsible for managing the risk functions across Asia, overseeing risk identification, assessment, and mitigation efforts to safeguard the stability and integrity of the organisation's operations in the region. 
This role requires a seasoned professional with a deep understanding of regional market dynamics, regulatory requirements, and industry best practices.

Your mission

As the regional risk manager you will be responsible for:

• Be a critical partner to the APAC Head of Risk in developing and executing a global risk management strategy tailored to the Asia region.

• Provide strategic leadership and guidance to regional risk management teams, ensuring consistent application of risk management methodologies, policies and procedures across all Asia operations.

• Conduct regular risk assessments and stress tests to identify and evaluate risks specific to the Asia region, including Operational, Tech, compliance, financial, financial crime and strategic risks.

• Work closely with product teams to value add on risk insights into product changes, new product and market launch, open issues and horizon risks relevant to the region. 

• Monitor and analyse regional market trends, product risks, incidents, regulatory developments, and emerging risk factors to assess their impact on the organisation's risk profile and recommend appropriate risk mitigation strategies.

• Oversee the implementation of risk management tools and systems in the Asia region, leveraging technology and data analytics to enhance risk monitoring, reporting, and decision-making processes.

• Work collaboratively with business units and functions to design and implement effective risk mitigation strategies, controls and action plans. Monitor the effectiveness of controls and recommend enhancements as necessary. 

• Provide timely and accurate risk reports and updates to senior management and the board of directors, highlighting key risk exposures, trends, and emerging risks in the Asia region.

• Develop and maintain effective relationships with regional regulators, industry peers, and other external stakeholders to stay abreast of regulatory developments, industry trends, and best practices in risk management.

• Work in partnership with APAC Head of Risk to recruit, develop, and retain a high-performing team of risk professionals, Provide Leadership and mentorship and coaching to foster a culture of risk awareness, accountability and continuous improvement.

Get to know our Team:

We’re a high-performing team of passionate, fun-loving, and hardworking individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with each and every roll out.

Largely based in Singapore, our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across southeast asia through Grab.

Get to know the Role:

• Manage a variety of complex, cross-functional programs and lead all aspects of assigned program delivery. 
• As a TPM, you will be working with a team focusing on building Infrastructure, platforms, and technologies for various Grab internal teams whose mission is to build products that impact the lives of millions of passengers, drivers, and merchants every day.
• Create and maintain the Delivery Roadmap for the teams you work closely with, along with the respective Tech Managers and Tech leaders.
• Define how to drive these programs and continuously find ways of improving this process in a data-driven manner. 
• Embrace Grab’s culture and principles and promote an environment which embodies Grab’s Principle and Values.

The day-to-day activities:

• General project and program management - define and drive project timelines, milestones, track & report progress, resolve impediments.
• Quarterly roadmap planning and prioritization.
• Deliver programs that span across multiple cross-functional Engineering teams.
• Continuously find ways to help teams and the organization improve how it delivers.
• Facilitate Technical whiteboard sessions to troubleshoot project implementation details and remove blockers for the team.

We are seeking a new Project Manager , you will be the interface between project ownership and delivery. You are required to act as a point of contact between the Client’s representative , and Space Matrix, ensuring the desired project objectives are delivered.

In Brief

• You will be responsible for adhering to an appropriate and effective project management framework for corporate interior fit-out projects.
• You will support in defining and implementing criteria for control and management of the project.
• You will manage the design and site delivery team’s performance of delegated responsibilities
• You will adhere to the project budget including risk allowance. monitor and control changes/variations,
• You will coordinate and foster teamwork between all project stakeholders.
• You will be responsible for supporting in coordination with vendors through the completion of the project.
• Prepare formal reporting on project progress for the client and Company

• You are a project management professional with minimum 5 years of experience in the building construction industry.

• You have a diploma or degree in project management/ construction management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You are tech-savvy, and have experience in successfully adopting digital and technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

To find out more visit www.spacematrix.com

Key Responsibilities:

• Develop project scopes, budgets, schedules, and timelines.
• Manage project resources, including labor, materials, and equipment.
• Foster a positive and productive work environment.
• Identify and mitigate risks and challenges throughout the project lifecycle.
• Address and resolve any issues or concerns that arise during or after project completion.
• Ensure all projects adhere to company policies, safety standards, and legal requirements.

Qualifications:

• Strong knowledge of construction methods, materials, and legal regulations.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in project management.
• Ability to multitask and manage multiple projects simultaneously.
• Strong problem-solving skills and attention to detail.

• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees 
• Led a team of engineering and maintenance specialists responsible for all engineering operations such as troubleshooting operation, repair, built-up, and maintenance of mechanical, electrical service, and general building
• To ensure the compliance of all local fire safety, building control & environmental codes and regulations
• Coordinate and linking with various service companies, contractors, consultant, architect, and government, etc.
• Meeting with top management and clients to identify project requirements, delivery timelines, and costs
• Planning, executing, and supervising projects to meet management’s strategic objectives and to ensure project delivery within budget and on time
• Developing detailed project plans to guide clients, staff members, and project teams and revising based on changing needs and requirements
• Monitoring project performance to ensure timely delivery
• Compiling and submitting project status reports to clients, management, and other stakeholders
• Monthly report according to company policy, all utility consumption, staff monthly roster, medical of vacation leave correspondence, purchase request, store control and inventory, set-up yearly expense budget, analyzing and controlling the expense, analyzing of complaints, log book and various checklists, handling of repair and job orders
• Hold regular meetings or briefings with staff, daily morning briefings with General Manager, Operations Manager, and other department

We are looking for a Strategy and Planning Manager, to join our Strategy & Planning team which specializes in country marketing & growth strategy. The Strategy and Planning Manager will combine deep analytical skills, exceptional strategic thinking and superior organization/project management capabilities to help the regional marketing team analyze, improve and execute growth strategies across the region. This includes regular reviews of incentive and pricing ROI, subscriptions performance, performance marketing efficiency, and brand media impact in order to build a cohesive view of issues and opportunities in each market. You will also be responsible for budgeting and will be a key partner to finance in order to manage and optimize the budgeting process, including planning of annual budgets and operationalisation of any changes that happen within the year. Finally, you have the ability to work effectively across cross-functional teams and possess excellent communication skills in order to clearly convey ideas and influence top management.

• Weekly performance management on key topline KPIs and OKRs in order to analyse issues/opportunities and recommend action plans to each market on how to course correct

• Monthly Performance Reviews with analysis of incentives campaigns, pricing, subscriptions, performance marketing and brand media

• Quarterly market level deep dives to provide a comprehensive 360 view of what’s working/not across all marketing channels in order to unlock growth opportunities

• Strategic thought partner to local teams on how to drive growth, including sharing of case studies across the region to scale best practices

• Manage OKRs including monthly performance management, analysis of trends and re-modelling of targets once per quarter

• Build projects to drive OKRs, leveraging on other cross-functional teams within regional marketing

• Identity and lead process improvement opportunities on measurement and tracking of performance

• Building strong relationships with internal stakeholders across regional and local teams to influence any changes in strategy and drive growth in the region

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed 
• Plan and review rosters to ensure productivity goals are met
• Conduct audit checks on service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and hotel’s service standards are met
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Guest Satisfaction system
• Facilitate preventive maintenance program with housekeeping and engineering
• Work with the Revenue, Reservation and Sales Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Of Loyalty Program
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints 
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded 
• Ensure department compliance with safety and security procedures at all times

About the Role

• Developing sales strategies for customers across the Consumer/Analytics product set.
• Engaging with key specialist stakeholders, exploring new relationships and unlocking new budget holders for Consumer/Analytics products.
• Identifying opportunities to cross-sell Consumer/Analytics solutions to existing measurement customers.
• Collaborating with Account Development Leads during the account planning process to develop renewal strategies for Consumer / Analytics solutions.

Role Description

• Drives or supports overall sales strategy for specialist product set. Drives technical solution wins for specialist products.

Account strategy & Management

• Contribute to the annual CEM Client Alignment process, develop specialist product elements of the joint client business plan, and participate in account planning and sales strategy for specialist products in collaboration with Global/Regional/Local ADs and CS.
• Support Global/Regional/Local ADs in building local customer relationships and unlocking Consumer/Analytics product set stakeholders.
• Relay ongoing VoC from Consumer/Analytics sales pitches, and feedback from relationships with specialist stakeholders.
• Own prospecting and identification of selling opportunities for Consumer/Analytics product set; Support Global/Regional/Local ADs in pre-planning for contract renewal.

Driving and closing the sale

• Build Consumer/Analytics proposals as part of cross-sell effort or broader contract renewal, align stakeholders and gain support, and create and deliver technical client presentations in collaboration with Product Specialists.
• Develop and execute pricing strategy and lead negotiation process for Consumer/Analytics product set.
• Support Global/Regional/Local AD in finalization of contract execution at renewal; lead contract execution for Consumer/Analytics product set outside of annual/master contract renewals.
• Onboard Customer Success team following Consumer/Analytics sales.

Your Growth

This role is in a dynamic market in a fast-paced environment and at the core of what NielsenIQ does. Though you should possess the following skill set you will also learn to further hone your influencing skills as well as learn to work and navigate  a matrix structure. Through this role you will be exposed to all levels of leadership. Within NielsenIQ we have a number of development programmes at all levels of seniority, for both soft and hard skills, mentoring programmes and on-the-job training. 

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.(This role is for Singapore Nationals or PR holders only)

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf #hrforce

Job Description & Requirements

>> Apply here: [email protected]with the reference # PMSG01

Mission

In the context of implementations of HPS solutions for a client, the candidate will be responsible for planning, leading, organizing, and motivating project teams to achieve project implementation on schedule and within budget;

Responsibilities

Ensures the organization of the project.

Contributes to the analysis and writing of the preliminary study. Help with the operational translation of expressions of needs in line with the implementation constraints. Determine and define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. sets up the process and stages of project management. Quantify the assumptions and set up a provisional budget. Design risk mitigation plan.

Ensures the conduct and completion of the project.

Initializes the collective commitment to the project. Coordinate all actions and validate the completion of each phase of the project. Coordinate staff, internal resources, vendors, third parties and customers for project execution.

Ensures the drafting of the documentation and specifications necessary for a good understanding of the project. Monitors the use of resources, alerts on risks and proposes action plans based on the progress of the project. Ensures the delivery of solutions.

Ensures communication around the project.

Manage the relationship with the client, contractors and all stakeholders. Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings. Writes reports and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.

Guarantees the quality of the project and its progress.

Develops the project plan and leads the project in accordance with the standards in the company. Ensures that the quality commitment is respected throughout the project. Ensure compliance with commitments in terms of costs, objectives and deadlines. Contributes to the improvement of indicators and tools for measuring the quality of the project.

Ensures the transfer of the project to the support team in order to guarantee optimal customer follow-up.

Key Requirements:

Bachelor’s Degree in computer Science or equivalent studies/ experiences

Minimum of 10 years of professional experience in Payment / finance industries or IT Domain, with strong knowledge in Project Management, Agile methodologies and PM tools & Software

Good command of PowerCARD Solutions with successful implementations in different client sites

Process-driven and strong advocate of reporting

Strong organizational, time management and administration skills

Good verbal and written communication skills