Responsibilities and Duties

• To assist Sales Director to lead and motivate the sales team, develop and improve all staff to reach and maintain a high level of customer service and sales skills.

• Execute strategies & ideas to improve Company Branding.

• Responsible to review shop transactions on a daily basis as a control to detect and prevent any irregular and suspicious transaction.

• Review individual staff Sales & Shop Sales & present Monthly Sales report to the Sales Director.

• Explore and develop strategy for online Posting.

• Address customer complaints and solve them in a professional and timely manner.

• Monitor inventory levels and order new items as needed.

• Maintain a clean and safe work enviorment according to standard operating procedure.

• Location: Pasir Panjang

• Working hours: 08:30 to 17:30 (Monday to Friday)

• Salary: up to $5,500 (depending on experience)

Sales Planning Executive (Japanese-speaking, South)

Our client, one of the reputable manufacturers of memory cards with its headquarters in Japan is currently looking for a Japanese-speaking individual to join their company!

Job Description:

• Sales Planning: Oversee the management of sales-related coefficients, the development of medium-term sales plans, and the formulation of sales strategies
• Liaison with Headquarters in Japan: Maintain regular communication with the Japanese headquarters to ensure strategic alignment, especially concerning export controls
• Information Gathering: Proactively collect information from internal and external sources to aid in business operations and strategic development

Job Requirements:

• Able to write reports and negotiate in English
• Able to communicate in Japanese to negotiate effectively with Japan HQ and other Japan-based stakeholders
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
• A collaborative team member who values building relationships across different cultures
• Independent with strong planning and organizational skills to meet deadlines
• Experience or knowledge of export control regulations and practices is highly valued

Interested applicants, please send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Charlene (R22105303) at [email protected] with the email subject header "Sales Planning Executive (Japanese-speaking) " for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Responsibilities:

• Plan and oversee daily production activities to ensure efficient operation
• Develop and implement production schedules to meet customer demand
• Monitor production processes to ensure compliance with quality standards
• Manage inventory levels to optimize production efficiency
• Train and supervise production staff to ensure adherence to safety and quality protocols
• Identify and implement process improvements to increase productivity and reduce costs
• Collaborate with other departments, such as procurement and quality assurance, to ensure smooth production operations
• Develop production plan and schedule to meet customers’ needs.
• Coordinate with relevant stakeholders to optimize inventory control and production.
• Coordinate with relevant stakeholders the workflow of produts to ensure the execution of production plans and schedules.
• Highlight possible issues that might affect production output.
• Response to product non-conformance with the production and quality team to minimize interruption to production schedules.
• Liaises with Customer Service on urgent orders delivery.
• Schedule work shifts according to production needs.
• Monitors Work Orders progress and obtain output information (number of finished products, percentage of defectives etc.)
• Identify opportunities and support implementation for continuous improvement activities.
• Adherence to all standards of quality and hygiene of product in accordance with FSSC22000 Food Safety System requirements.
• Comply with Workplace Safety and Health and Environmental Monitoring Systems.

Requirements:

• Bachelor's degree in food science, food technology, or a related field
• Minimum of one year of experience in food production management
• Strong knowledge of food production processes and equipment
• Excellent leadership and communication skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Proficient in Microsoft Office Suite
• Ability to communicate verbally and in writing effectively.
• Self-motivated.
• Related experience in relevant industry or some chemistry background.
• Demonstrated commitment and understanding of food safety and quality principles.

Responsibilities:

• Leading the team members to deliver the highest quality of service to the guests.
• Responsible for the financial performance of the restaurant
• Responsible for preparing weekly reports for management.
• Inform the management of any matter concerning the execution of the restaurant operations
• Ensure all internal procedures are set up and execute accordingly
• Ensure the appearance and maintenance of the restaurant is at the highest level.
• Ensure that a high standard of service is delivered at all times.
• Handle escalated complaints and report all issues and complaints to the Company.
• Make hiring and termination recommendations to Management
• Support and cooperate with other functions to ensure maximum guest satisfaction
• Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.
• Plan, organise and allocate the team for the setup and execution of functions and events.
• Conduct daily and weekly meetings to enforce good communication within the team.
• Be accessible and allocate appropriate time with guests.
• Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.
• Address all matters diplomatically and fairly.
• Always be aware of competitors, including their pricing and promotions and propose to management.
• Be fully aware of the licensing regulations and abide by these rules.
• Be fully aware of fire and safety regulations.
• Ensure the restaurant is functioning to maximum capability and organising regular training
• Coordinate all marketing requirements by Company.

Requirements:

• Minimum 6 years of relevant experience with 3 years in a managerial role
• Diploma/Degree in F&B / Hospitality or equivalent qualifications
• Acute financial management skills, strong business acumen and leadership skills
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Must be independent and self-motivated
• Able to work in a fast-paced environment
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Ability to thrive in a challenging environment
• Strong public relations skills for both internal and external

• Gain a comprehensive understanding of the unit's overall direction and strategy, and provide support in managing the affiliated groups to develop their business strategies for the mid to long term. Collaborate with the local management to drive business development (BD) activities in line with the unit's overarching strategy, jointly initiating and implementing BD initiatives.
• Assist in the management of the affiliated groups to develop their financial budgets and key performance indicators (KPIs), and closely monitor these budgets and KPIs in alignment with the unit's direction. Offer analytical support to the affiliated groups and fulfill any other ad-hoc assignments assigned by superiors.
• Facilitate effective communication and coordination between the responsible group affiliates and the Headquarters, ensuring smooth collaboration and adherence to internal approval processes. Communicate well with other Units in the organization.

Requirements:

• Degree in Maritime Studies, Engineering, Business or equivalent
• At least 5 years of experience in port operations or port industry
• Adaptable to working overseas

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Our client is an established company specialising in Biomedical and Manufacturing. They are expanding and growing at a fast pace and now looking to hire a Production Manager to support the growth. They are located in the West – easily accessible.

The Responsibles of Production Manager will include:

• Oversees allocation of human resources and packaging materials to achieve timely customer deliveries.
• Directs production planning to efficiently utilize resources for customer order fulfillment.
• Collaborates with other department heads to achieve common company objectives.
• Maintains precise inventory control on the production shop floor.
• Ensures safety and proper housekeeping practices in the production shop floor.
• Champions ongoing enhancements in production packaging processes.
• Ensures adherence to ISO procedures, GMP, and regulatory requirements.
• Undertakes any additional responsibilities assigned by superiors or management.

Requirements:

• At least 10 years of supervisory experience in manufacturing setting
• Minimum Diploma

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Job Description:

• Have fluency In ServiceNow GRC/IRM Module Development principles that enables team lead and stakeholders to develop enterprise business solutions for our customers.
• Serving as primary technical point-of-contact for projects focused on cybersecurity capabilities within ServiceNow (IRM/GRC, SIR, VR) Leading the efforts and provide guidance in requirements gathering and developing/documenting process workflows.
• Defining technical solutions for architecture and design that are aligned with the client's business problems and ServiceNow implementation best practices.
• Designing and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, business rules, ACLs, UI Builder, and any other configurations required to support client processes.
• Providing advanced support for ServiceNow by troubleshooting a variety of application problems, implementing bug fixes, and performing root cause analysis
• Participating in the discovery sessions and process definitions with team lead and other developers Performing upgrades and installations of ServiceNow

Requirement:

• Bachelor’s degree in information technology, Management Information Systems, Computer Science or related field and/or a technology focused MBA or comparable experience.
• Minimum 5-10 years of relevant experience on end-to-end ServiceNow GRC/IRM implementation experience will be preferred.
• Experience developing ServiceNow GRC/IRM (Governance Risk and Compliance / Integrated Risk Management) modules including good understanding of Authority Documents, Citations, Policies, Control Objectives, Acknowledgment Campaigns, Entity Types, Risk and Audit processes in ServiceNow.
• Direct development experience with the ServiceNow platform - UI Actions, UI Policies, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Roles / Groups Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS. These skills although not mandatory will be considered a big plus during the evaluation.
• Experience with scripting in the ServiceNow platform using JavaScript. ServiceNow Certified System Administrator (CSA) certification
• Optionally have ServiceNow Certified Implementation Specialist – Risk and Compliance
• Deep knowledge and experience in understanding Risk and IRM customer requirements necessary to successfully implement a complex SaaS or PaaS solution including a strong appreciation for understanding security, data and business usage requirements will be a strong plus.
• Understanding of common cybersecurity concepts such as vulnerability management, risk management, cyber security frameworks (NIST, COBIT), attack vectors, threat intelligence

Our client is from Transportation industry. They are looking for a Warehouse Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• Oversee daily warehouse operations, including receiving, picking, packing, and shipping.
• Ensure accurate handling, sorting, and dispatch of goods according to SOPs.
• Optimize space and resources based on volume forecasts for productivity.
• Monitor operational KPIs and implement necessary improvements.
• Manage replenishment of supplies and maintenance of equipment.
• Implement cost control measures to meet budget targets.
• Enhance productivity and service quality while controlling costs.
• Conduct regular inventory counts to ensure accuracy.
• Maintain proper storage and adhere to good housekeeping standards.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of warehouse working experience.
• Leadership experience is required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Reports to the Project Director
• Lead a team of design engineers/drafters to ensure smooth workflow
• Review all structural design-related matters with Client(LTA) / Authorities / Design consultant / Subcontractor
• Prepare and submit all design deliverables to LTA
• Provide advice to the construction team, and highlight potential design risks to all stakeholders

Job requirements:

• At least a Master Degree in Civil Engineering or equivalent, recognized by the PE Board, Ph.D. is preferred
• Minimum 10 years of relevant project experience in civil design for A1 MNC construction firm; inclusive of 5 years in a managerial role
• Candidate should possess experience in the design of vehicular structures and road projects of similar scale & complexity to our project
• Technical expertise and knowledge in bridges, concrete structures, and viaduct design are essential for this position
• Proficient with all stages of the development cycle for Design and Build projects.
• Strong background in project management
• Excellent interpersonal & leadership skills
• Location : Woodlands
• Project : Viaducts

HIGHTLIGHT:

• Japanese language in order to liase with Japanese parties
• Familiar with japanese culture/japanene anime is a plus
• Project management skills

JOB DESCRIPIONS:

• To perform duties set by the Brand manager
• Understand the needs of the project and provide instructions to other colleagues accordingly
• Work closely with the Sales team to execute marketing campaigns through the retailer network and assist them in meeting sales targets
• Coordinate with other departments to execute tasks assigned
• Assist the Brand manager in responding to enquiries and requests from principles and partners while managing their expectations
• Monitor the progress of projects and keep the Brand manager updated
• Gathering feedback and data after campaigns to analyse the effectiveness and points for improvement
• To find out and keep up with the market trends and what our competitors are doing in the region we operate in
• Any other ad-hoc duties assigned

Other preferred requirements:

• Proficiency in Microsoft Office, especially the use of Excel sheets and PowerPoint
• Must be meticulous in their work
• To understand the purpose of the role and work independently
• Having experience, interest or knowledge in trading card games would be a plus
• Having an interest in Japanese anime & game culture would be a plus

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email to “[email protected]”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

• Position : Sales Engineer – Up to $4,500 Gross – Aljunied
• Location : Aljunied
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience) : Up to $3,000 Basic + Commissions + Transport Allowance + 14 Days AL
• Duration : Perm
• Industry : Communications Solutions

Responsibilities:

• Develop and manage current account with a winning strategy, prior experience in dealing with telephony system and communication solution will be a plus.
• Identify and develop compelling business requirements for the customers.
• Develop an in-depth customer relationship at all levels of the organization.
• Possess the ability to engage decision makers and articulate recommended solutions through value proposition presentations.
• Engage and enhance excellent customers’ relationship towards sustainable partnerships.
• Any other ad-hoc duties as assigned

Requirements:

• Minimum ‘O’ Levels and above
• 2 Years of working experience in engineering field, preferably in telecommunications
• Bilingual in English and Mandarin to liaise with Chinese associates who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

• To promote sales of OT-Spine/Orthopedic, medical implants and Surgical equipment, consumable products through solution selling to existing and new customers.
• Actively drive sales and marketing activities to achieve sales targets
• Build rapport and establish long term relationships with customers
• Training will be provided

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Responsibilities:

• Department Head for Business Development and Marketing department.
• Develop and Implementation of comprehensive sales & marketing strategies for the company.
• Manage the overall brand positioning and messaging across all marketing channels.
• Revamp company website and update product offerings details to improve company awareness and visibility.
• Collaborate with cross-functional teams to align sales and marketing efforts with business objectives.
• Provide overall support and strategies for market expansion in the Asia Pacific region.
• Analyze market trends and competitor activities to identify opportunities and drive innovation.
• Monitor and report on marketing campaign performance and provide actionable insights.
• Build and maintain relationships with stakeholders, including clients, partners, and vendors.
• Stay updated on industry trends and best practices to ensure competitiveness.

Requirements:

• Degree or Diploma in Architecture, Mechanical Engineering, Civil Engineering, or equivalent.
• At least 6 - 8 years of experience in business development and strategic marketing role.
• Ability to start work within short notice is advantageous.

Interested candidates who wish to apply for the advertised position, please click the ‘APPLY’ button below to send in your resume.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities

· To undergo management Training for Front of House (Floor) and Back of House (Kitchen)

·Lead and manage a high performance team and develop talents

·Attend customer's needs and queries

·Handle and resolve customer complaints

·Provide management and administrative support

·Assist Managers complete daily tasks and overseas an efficient and effective day to day operation of branch or outlet

·Monitors in ensuring a clean and safe working environment

·Assist manager in recruitment, training and marketing campaign

·Coach and develop colleagues to ensure meet standard of operation

Job Requirements

· Diploma in Management, Business, Hospitality and relevant fields

· Strong management skills with ability to lead and manage a team

· High energy and strong interpersonal skills

· Well-groomed and professional appearance

· Strong verbal and written communication skills

· Able to work shift, weekends and public holiday

What you will be doing

Full Set of Bookkeeping

• Manage and oversee all aspects of financial accounting, including accounts payable, receivable, payroll, and bank reconciliations.
• Prepare accurate monthly, quarterly, and annual financial reports.
• Ensure compliance with accounting principles and local financial regulations.
• Coordinate with external auditors for annual audits.

Administration and Secretarial Duties:

• Provide comprehensive administrative support to the investment team. • Organize and maintain files and records, ensuring confidentiality and integrity.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, reports, and presentations.
• Manage communication and correspondence with stakeholders, including emails and phone calls

Your Capabilities and Credentials

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in bookkeeping and administrative roles, preferably in a family office or investment firm.
• Strong understanding of financial and accounting principles.
• Proficiency in accounting software and MS Office Suite.

Responsibilities:

• Oversee and manage business P&L and budget to ensure business profitability and quality.
• In-charge of department operational efficiency and major projects.
• Establish company standards, policies, goals, and safety guidelines for the business.
• Establish company annual and mid-term budgets.
• Work closely with sales department in acquiring and retaining customers.
• Maintain good relationships with customers and address their needs.
• Develop warehousing strategies and budgets.
• Optimize resources and space within the business unit.
• Execute warehousing development projects and ensure compliance.
• Monitor 3PL activities for cost efficiency and customer satisfaction.
• Collaborate with other departments to maximize opportunities.
• Plan commercial joint ventures with associates.
• Support constant improvement to optimize procedures, cut expenses, and boost operational effectiveness.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Supply Chain Management or Logistics Management or equivalent.
• At least 5 - 8 years of operational experience in 3PL and warehousing industry, with supervisory experience.
• Prior experience in automation technology and logistics business will be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Position: Sales Engineer / Sales Executive
• Well Established Japanese Manufacturing MNC
• Salary (commensurate with experience): Up to $4,500 + AWS + Performance Bonus
• Working hours: Monday – Friday (8:00am – 5:00pm)
• Working Location: Pioneer
• Island Wide Company Transport Provided
• Outpatient Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Manufacturing

Main Responsibilities:

• Identify Sales opportunities and achieve Orders and Revenue targets.
• Cultivate relationships with strategic customers, partners, and inter-departments.
• Organize customers’ visits, events and conduct corporate presentations.
• Develop and manage distribution channels and including new leads.
• Qualify and present to prospects, sales negotiations.
• Develop and execute action plans with internal department PICs.
• Co-ordinate Pre-Sales activities and post-sales follow-up.
• Support marketing activities such as e-commerce, exhibition, brochures.
• Support proposals and quotation submission to customers’ RFQs, RFIs.
• Others related to Marketing activities & able to handle project as team leads PIC.

Requirements:

• Minimum Diploma in any Engineering discipline, Marketing or Business Administration
• At least 2 years of sales & marketing experience, preferably with Stamping house manufacturing/plastic & metal injection molding or surface finishing industry experience background.
• Strong communication skills with customer and internal department focus.
• Result oriented, motivated, resourceful and able to work independently.
• Possess high sense of responsibilities & teamwork spirit; confidence & willingness to work efficiently under pressure.
• Possess a valid Singapore class 3 driving license.
• Able to travel to Southeast Asia and willing to attend seminar which related to surface finishing including local.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Henry Heng

Consulting Manager

Reg no.: R1982999

EA No: 20C0257

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Roles & Responsibilities

• Customer Relationship Management

• Analysing sales trends and tracking of accounts

• Product knowledge

• Reporting & Feedback of market insights

Requirements

• Minimum Diploma in Biomedical Science / Science or other relevant field studies

• Minimum 2 years’ relevant working experience in medical/healthcare industry

Interested candidates please send in your resume to:

[email protected]

Annabelle Woo
Outsourcing Team

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilities

• Ensure daily opening and closing duties in the outlet are properly executed

• Overseeing outlet operations and maintaining its operational smoothness

• Maintain high productivity, quality, and customer service standards

• Respond efficiently and accurately to customer feedback

• Recruiting & hiring of restaurant staff

• Responsible for induction training and on the job training of new employees and also newly promoted staff

• Responsible for employee's performance and discipline

• Responsible for achieving target sales and profit levels

• Liaise with Central Kitchen and external suppliers for ordering

• Manage stock levels of beverage and other related utensils and cutleries

• Backend duties: Sales report, stock takes, scheduling etc

• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant

Job Requirements

• Minimum GCE O-Level or ITE qualifications

• Minimum 3 years managerial experience in F&B or relev experience

• Positive attitude with ability to influence and lead a team

• With F&B experience is an asset but not essential

• Pleasant and cheerful personality, energetic and team player

• Provide friendly and professional service to customers

• Able to multi-task, adapt to fast paced environment and work under pressure

• Able to perform split shift and work on weekends and public holidays

• Possess WSQ Food & Hygiene Certificate

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development
* Candidate with Minimum 15 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Portfolio Manager.

RESPONSIBILITIES:

· Managed investments for single family office

· Research various fund structures and alternative investments

· Prepare market and monthly performance reports for investors

· Conduct quantitative and qualitative analysis on investment opportunities and prepare investment reports for decision-making purposes

· Perform due diligence, lead investments negotiations, and coordinate legal aspects

· Review business performance, recommend changes to the existing investment portfolios

· Identify potential strategic investment

· Lead the investment strategy and associated activities

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the stock exchange (US & HK market) or public equity investment background

· Strong quantitative and financial modelling background with hands on experience on building tactical asset allocation models

· Strong communication skills (English & Chinese) to liaise with Chinese-speaking director(s)

OTHER INFORMATION:
• Location : Millenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

The Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals. He/She establishes, implements and manages projects to meet operational objectives. He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability. He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

In addition the Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification. He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation. He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.
~ Analyse data for business insights identification.
~ Analyse production efficiencies.
~ Conduct interviews and make hiring decisions.
~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.
~ Develop On-the-job training programme.
~ Develop workplace learning plan.
~ Evaluate organisations approach towards a lean enterprise.
~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.
~ Evaluate workplace safety and health management system for compliance and improvement.
~ Improve operation planning through use of big data and advanced analytics modelling.
~ Integrate quality principles and methodology to enhance engineering performance.
~ Lead change management in the organisation.
~ Manage balance between production requirement and manpower resources.
~ Manage innovation practises in organisation.
~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.
~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.
~ Resolve workplace grievances and disputes.
~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Supervising daily shift operations

organaizing schedules

Training staff to follow restaurant procedures

Ordering food

Track stock levels of food , supplies

Process payroll and maintain all relevant records

Maintaining safety and food quality standards

Ensuring all end of day cash outs are correctly completed

Coordinating daily front and back of house restaurant operations

Controlling operational costs and identifying ways to cut waste

Interviewing / recruiting new employees

Interacting with quest to get feedback on product quality and service levels

Report .

Overview

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Support for Mission Critical (CSA Manager) for ASEAN & GCR. This role is critical in managing the staffing, delivery and readiness of Support for Mission Critical (SfMC) Cloud Solution Architect Engineers in addition to the business accountabilities that underpin this delivery practice.

Leading the ASEAN & GCR Mission Critical team, the CSA Manager holds responsibility for a specialized team of Cloud Solution Architect Engineers with a deep technical expertise that plays a pivotal role in ensuring the successful delivery of Mission Critical enhanced support. Additionally, they will collaborate closely with other Cloud Solution Architect Managers in Asia and globally to maintain consistency in readiness and delivery standards.

The CSA Manager's core focus is on driving the execution of delivery by ensuring the team's preparedness, delivering with precision, optimizing overall utilization, and achieving high levels of customer satisfaction in a cost-effective manner. This role may also involve engagement in pre-sales and planning activities, particularly related to capacity planning and delivery planning.

Furthermore, the CSA Manager will carry some business development responsibilities within the designated geography. This involves collaboration with global blackbelts (GBB), pre-sales architects, and stakeholders from the Customer Success Unit to foster growth and success in the region.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Enhances customer satisfaction and boosts service revenue by developing, guiding, and mentoring delivery resources.

• Shapes the staffing process by aligning customer technology requirements with the team's expertise and recruits the appropriate technical talent to meet customer demands.

• Takes charge of and is accountable for achieving Customer delivered hour targets.

• Participates in the Area/Sub resource planning procedures, utilizing insights to adapt or re-skill resources as necessary.

• Promotes visibility at the Area/Sub level regarding Support for Mission Critical offerings and actively supports the review of pipeline and contract renewals.

• Exercises influence and effective management of account teams and customer expectations regarding Mission Critical solutions, leading discussions centred on value.

• Collaborates effectively with customers, including those at the C-level, to comprehend their business objectives and ensure that their investment in Microsoft support yields the desired outcomes.

• Demonstrates effective collaboration across various roles to successfully achieve business objectives.

• Manages overall performance comprehensively, including mentoring, evaluating resource impact, rewards, and more.

• Promotes readiness in both technical and professional roles within their team.

• Identifies and nurtures the strengths of team members, aligning them with the required capabilities, resulting in robust delivery outcomes.

• Maintains fiscal responsibility consistently, staying within budget, and proficiently staffing and leading resources.

• Cultivates an inclusive work environment that fosters cross-group collaboration.

• Conveys a clear vision, business direction, and core priorities within the workgroup.

• Exhibits strong leadership and delivers significant business impact while driving key business initiatives.

• Ensures that Governance activities align with the Support for Mission Critical standards.

A successful CSA Managers focus areas include: Strong leadership, Operational Control (operating and budgeted expense), and Resource Allocation (headcount and staffing plans). You will need to lead and motivate others, evaluate talent, have a high level of selling and customer/partner service skills as well as have the ability to think strategically.

Qualifications

• Experience in Support Services.

• Strong people manager/leader with at least 3 years people management experience (required)

• 5+ years’ of industry, support or management consulting experience.

• Strong service delivery, time, project and priority management skills.

• Strong interpersonal skills and the ability to work with customers at the C level.

• Experience with managing critical and complex customer situations or incidents.

• Project Management/Prosci Change Management/ ITIL certification is considered as a strong plus.

• Strong interpersonal, presentation and communications skills.

• Education​: Bachelor's degree in Business, Computer Science, Information Technology, or related field required (or equivalent experience)

Job Description & Requirements

As a Business Development Executive/Manager, you will have the opportunity to shape the growth and success of the company by identifying new business opportunities, establishing strategic partnerships, and driving revenue generation. Your expertise in sales, marketing, and relationship management will be instrumental in achieving the company's objectives and maintaining a competitive edge in the market.

Key Responsibilities

• Acquire new customers and maintain strong relationships with key stakeholders, including key account clients, partners, and industry influencers.
• Conduct market research to identify potential clients, industries, and market segments for business expansion.
• Develop and implement sales strategies to achieve revenue targets.
• Create and deliver sales presentations, proposals, and negotiations to close deals.
• Monitor sales performance, analyze market trends, and identify areas for improvement.
• Stay updated on industry trends, competitive landscape, and market dynamics.
• Identify new revenue opportunities through partnerships and formulate new ideas for B2B collaboration.
• Collaborate with legal and finance teams to ensure contract compliance and manage ongoing client relationships.
• Deliver high-quality customer service to customers by gathering customer feedback and market intelligence to provide input into the development and/or improvement of the platform services.
• Attend conferences and networking sessions to increase the company’s customer outreach.

Work Experience

• Bachelor’s Degree business/economics or other related disciplines.
• At least 3 years of relevant experience
• A strong track record of achieving sales targets, and relationship management.
• Experience in renewable energy and renewable energy certificates will be advantageous.
• Strong written and oral communication skills in English is required.
• Proficiency in other regional language, both written and spoken, will be advantageous.

Desirable attributes

• Good communication skills, technical writing, and presentation skills
• Open-minded to new challenges
• Business and result oriented
• Able to function and work independently and confidently
• Possess drive and perseverance to ensure all opportunities are uncovered and pursued
• Effective team player in the organization
• Excellent communicator, articulate and persuasive
• Possess a high level of energy, intelligence, and integrity