☑ Electronics / Automation sales experience

☑ 5 days office hours, local sales

• To conduct market research and surveys to understand the industry trends and customer needs for smart solutions.
• Stay updated on the latest smart technologies, products, and market trends.
• To develop and implement sales plan to meet the sales target for smart products and solution
• To build and maintain strong relationships with key decision-makers and stakeholders.
• To prepare, and deliver good and effective sales presentations, highlighting the benefits and features of smart products.
• Work with another department to ensure smooth transition from sales to implementation to ensure customer satisfaction and successful project delivery.
• To track and monitor customer feedback and satisfaction, addressing all issues as reported.

Requirements:

• Tertiary or diploma holder, preferably in the engineering or electronic fields with solid understanding of IoT technologies, including sensors, connectivity protocols, data analytics, etc. Able to articulate how these technologies work together to create value for customers.
• At least 3 to 5 years experience in the sales capacity. Able to understand customer requirements, map IOT solutions to the requirements, and communicate the value proposition effectively.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

• To perform and plan marketing activities include corporate branding, corporate communications, press relations, publicity campaigns, program marketing, market intelligence, advertising, product bundling promotions, sponsorships and event/seminar management

• To conduct market research & analysis to specify market requirements for current and future products

• To develop and maintain company website & establish professional corporate image

• To plan and execute company online marketing strategy

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

JOB SUMMARY

We are seeking a meticulous and adaptable Sales Admin to manage our purchase orders and invoices. In this role, the candidate will verify customer information, issue invoices, and reply order instructions.

As a Renewal Sales Representative, you are responsible for managing and closing assigned account renewal opportunities and business relationships in pursuit of an assigned revenue quota and on time renewal rates.

We will focus on optimizing revenue from our current install base, you will love to prospect customers, and cross-sell and up-sell products, services, and cloud opportunities. You embraced accountability for proactive calling, following up, managing, and closing your assigned accounts.

RESPONSIBILITIES:

1. Manage all maintenance and renewal processes spanning; maintenance/subscription renewals and related reporting, and customer database management.

2. Provide quotation and related documents to customers to renew their hardware/software maintenance/subscription without delay.

3. Review purchase orders from customers to get renewal processed.

4. Prepare contract entry/update and invoice renewals in the system.

5. Prepare renewal summary report to Sales Manager.

6. Prepare quarterly revenue forecast report to Sales Manager.

7. Keep accurate records of all renewals in the system.

8. Must meet sales objectives such as quota and productivity requirements.

9. Maintain account team relationships and transfers leads as appropriate.

Requirements:

• NITEC/Diploma in IT Sales/Admin/Engineer or Business Administration.

• Experience in Sales administration or a similar role preferred.

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.

• A team player with determination to drive to excel.

• Excellent customer service skills

• Self-motivated with a strong drive to succeed.

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Key Responsibilties

• Lead and manage a team of recruitment consultants
• Develop and execute sales strategies to achieve business objectives
• Build and maintain strong relationship with clients and candidates
• Identify and pursure new business opportunitities
• Collaborate with other teams to ensure a seamless delivery of services to client
• Stay up-to-date with industry trends and developments
• Manage the P&L
• Ensure compliance with Company policies and procedure

Requirements

• Bachelor degree in related field
• Proven experience in the recruitment industry
• Strong leadership and management skills
• Excellent sales & business development skills
• Strong interpersonal & communication skills
• Ability to work in a fast paced environment

About VMI

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.

Internship Overview

We are on the lookout for a Marketing Intern to support our team across social media management and event planning. This opportunity includes hands-on experience writing for and managing the global social media accounts of our manufacturing & design brands as well as playing an active role in planning and executing face-to-face, fan & community events in Singapore. On-boarding training and occasional work-from-home days will be provided. This internship is also open to recent graduates who are passionate about music, content creation, digital marketing, and event planning.

Who you are

• You LOVE music and making music
• A digital and mobile native with experience or interest in the music industry
• An enthusiastic writer with a passion for strong and effective communication
• Organized, proactive, and able to thrive in a fast-paced, evolving environment
• A motivated self-starter that can adapt, problem-solve on the fly and bring ideas to the table

What you’ll do

Content Creation

• Develop and pitch innovative, creative ideas, effectively communicating the potential impact and value they can bring
• Create and write effective content to market our musical instrument brands, its products and campaigns across multiple channels (Instagram, Facebook, YouTube)
• Brainstorm & participate in the conceptualisation of our brands’ social media calendars
• Assist in the conceptualisation of high quality, inspiring, and thumb-stopping content

Content Upload

• Plan, schedule, and execute daily content uploads for Instagram, Facebook and YouTube
• Monthly reporting of social media analytics

Online Community Management

• Engage with our brands’ community and fans through social media
• Identifying and cultivating high quality impactful user-generated content

Artist & Event Support

• Get hands-on experience developing and executing exciting artist and fan-centric events with local and international talent

What you’ll need

• Experience with Google Suite (Sheets, Slides, Docs)
• Able to commit to 6 months internship (full time; Monday to Friday; 2-days in office per week)
• Based in Singapore
• Bonus: Knowledge in electric guitars and related products
• Bonus: Basic knowledge in Adobe Creative Suite (Photoshop, Lightroom, Premiere Pro)

In your application, please use a conversational writing style and tell us over 3 paragraphs:

• About yourself and relevant background experience
• Why you think you’re suitable
• Your social media accounts
• Your period of availability
• Your resume

Salary : S$ 3,000 – S$ 4,500

Industry : Manufacturing (MNC)

Working Days : Mon – Fri

Working Hours : 8am – 5:30pm

Location : East

Target products: Measuring product, Inspection product or electro-mechanical components

Responsibilities:

• Perform coordination between Client and Oversea Plant.
• Weekly update customer forecasting, implementation production plan and adjustment of delivery plan
• Work closely with clients to provided productions / logistic solution.
• Clients visit weekly and discussion for further plan.
• Negotiation with suppliers for materials prices.
• Coordinate the delivery matter

Requirements:

• Diploma in Business Management or any relevant field
• At least 2 year Sales (B2B) experience in Semiconductor, Industrial or any other related industry
• Good communication and interpersonal skills.
• Overseas travel opportunity

Interested applicants, please forward a detailed resume as MS Word format email to [email protected]

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

• Mon - Fri 9am -6pm
• Basic Up to $3,000 + AWS + VB
• Japanese MNC

Our client is a subsidiary of a Japanese MNC providing Precision Machinery and Fluid Machinery & Pumps.

Job Description:

• Administrate, communicate, and coordinate sales-related activities with customers.
• Provide customer service and coordinate with internal departments and external customers.
• Work independently with minimal supervision and as part of a team.

Job Requirements:

• Higher Nitec in any Administrative Discipline
• At least 3 years of experience in general office work
• Good communication and interpersonal skills at all levels
• Proficiency in English
• Knowledge of SAP B1 system (preferred)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294
EA Personnel: Chong Kar Howe
EA Personnel Reg. No.: R23117793

Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

Job Description

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Requirement

• Lead Generation or Inside Sales Experience
• Experience in B2B selling
• Self-motivated, organized, and team oriented
• Work smartly, ethically, and professionally to achieve objectives
• Takes direction well
• A desire to compete with the best
• 2+ years of sales experience in IT will be a plus
• Ability to work in a fast-paced and highly growing business
• Customer focused approach and ability to learn and adapt to needs and changes quickly

Nyana Nyana Eco

Nyana Nyana is a Singapore eco fashion brand and a social enterprise (raiSE) that focuses on a better working environment for the maker and healthier products for the consumer and the earth at every stage of the supply chain.

Nyana Nyana manages an upcoming multi-brand sustainable store and we are inviting candidates for the position of:

Retail Sales Assistant (Full Time / Part Time)

Main Responsibilities

- Manage daily retail operations and assist the store manager in driving sales performance.

- Handle cashier duties, including processing payments, exchanges, and returns using the POS system.

- Receive, process, and manage stock, including replenishments, returns, damages, and transfers; support stocktaking.

- Maintain a clean and organized shopping environment, including fitting rooms.

- Inform customers about ongoing promotions and offers.

- Deliver excellent customer service and enhance the shopping experience.

- Advise customers on color, fit, and silhouette to meet their needs.

- Supports marketing in social media contents

Requirements

- Good written and spoken English.

- Passion in sustainable fashion

- Service-oriented with strong interpersonal skills.

- Available to work at least 15 hours per week.

- Must be able to work on weekends and public holidays.

- Must work at least one weekend day (Saturday or Sunday) each week.

- Part-time positions open to any age, including elderly and students.

Job Scope:

Project Management:

· Lead and execute key CRM and Analytics projects, ensuring alignment with organizational goals and timelines.

· Oversee the end-to-end project lifecycle, from planning and execution to monitoring and reporting.

· Partner with internal teams and collaborate with external partners to drive projects forward, ensuring successful delivery

Marketing Analytics:

· Utilize analytics tools to analyze and interpret CRM data, generate actionable insights to drive user acquisitions and improve customer retention for our key nutrition brands.

· Build and deploy personalized journeys and touchpoints for our consumers that drives intimacy across the ecosystem.

· Develop and implement robust measurement frameworks to measure the performance of our key CRM metrics

· Collaborate with cross-functional teams to identify opportunities and challenges, making data-driven recommendations for continuous improvement.

· Ideate, advice and pilot Advanced Analytics capabilities to drive various aspects of growth initiatives across PA markets

Team Collaboration:

· Collaborate closely with cross-functional teams, fostering a collaborative environment that promotes innovation and excellence

· Mentor and guide team members across PA markets, sharing industry best practices and knowledge.

Requirements:

· Bachelor's degree and/or Masters degree in Business Analytics, Industrial & Systems Engineering, Operations Research, Mathematics/Statistics, or related disciplines

· Min. 3 years of proven experience in Analytics, Business Analytics, and Project Management. Prior experience in a 'Direct to Consumer' role dealing with large, complex, high-velocity data is highly desirable.

· Expertise in utilizing advanced analytics tools for data interpretation and actionable insights. Familiarity with Power BI visualization tool

· Hands-on experience of SQL and willing to pursue other data analysis/programming tools

· Proficiency in project management methodologies and tools. Experience in developing and implementing data governance, policies, and strategies.

· Demonstrated success in leading and delivering complex projects, ensuring alignment with business objectives.

· Knowledge in paid advertising platforms (e.g. Apple Search Ads, Google Ads, Facebook Ads Manager, X, etc.)

· Excellent communication and presentation skills

· Ability to work independently and collaboratively in a team.

· Proven ability to influence and collaborate with cross-functional teams.

Additional Information:

· Salary – Up to S$6K + 1 month completion bonus

· Contract duration: 12-month contract, renewable and convertible

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Duo Tower, Bugis MRT

At iWorld Learning, we are looking for passionate adaptable candidate who enjoy working in the learning center.

- Building relationships and understanding students and market trends

- Implement marketing programs, initiative and create awareness and branding for the center

- Lead and manage the sales team, including training and performance management.

- Expand and develop overseas market

- Knowledge of customer management and multi languages for international students

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Main Duties and Responsibilities

Corporate Recruitment

• Responsible for meeting or exceeding recruitment targets for company-sponsored students across all Academy programmes, including degrees offered by its partner universities
• Plan and review on monthly targets
• Work with the support from marketing to plan and outreach to new corporate partners with the objective of student recruitment
• Maintain relationships with existing corporate clients to maintain instream enrolments of students from these companies
• Plan and lead initiatives that serve to engage and increase student recruitment with corporate partners
• Work within the budget allocated

Corporate Partnerships

• Build on new/existing partnerships that create or add value to the marketing and recruitment efforts of Academy
• Create partnerships that offer Academy an alternative source of student recruitment through exclusive deals to the members of the partners
• Outreach and nurture relationships with partners

Others

• Any other ad-hoc duties as assigned by the Reporting Officer

Requirements

• Degree or Diploma in Marketing, Business or its equivalent
• 5-8 years of experience
• Excellent sales, integrated marketing and project management experience
• Management and presentation skills
• Ability to multi-task with high level of initiative and sound business acumen
• Independent and dynamic personality
• Fluent in suite of Microsoft Office applications
• Able to commit to supporting and/or leading events in the evenings and weekends when required. (not extensive)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

• Strategise branding positions with Marketing
• Planning product line-up & unique selling points (USP) of all car models
• Identify & evaluate areas of improvements for Sales Department
• Reviewing & improving showrooms to enhance retail experience
• Planning & recruiting manpower requirements
• Setting price, promotions and plans to increase both sales volumes & contributions
• Monitoring and coaching to ensure Financing and Insurance and Trade In penetration targets are met.
• Ascertain, review and implement Sales Incentives/commissions for Sales Consultants
• Strategise & monitor sales & contributions’ progress to meet Financial Year (FY) targets
• Manage stock inventory & improve stock turnover
• Monitor market conditions and competitor activities and products, analysis and recommend strategies to counteract to improve sales
• Handle customer enquiries, feedback, compliments and complaints to improve customer’s experience
• Provide coaching and feedback to help improve selling skills and customer service
• Build and maintain customer relationships to ensure repeat business

Requirements:

• 5 years of related working experience, preferably with strong automotive sales records and possesses strong sales flair
• Strong Leadership and Sales management skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Description

The ideal candidate will develop and execute a promotional marketing plan, including advertising and digital marketing to maximize awareness and attendance with a variety of business development and marketing tasks to execute new strategies to grow our business and user base. This includes engaging with our current and future customers actively so we can better understand and cater to their needs.

Responsibilities

· Drive market growth through the acquisition and management of partnership leads

· Help to manage end to end event experience including strategy, sales and marketing efforts, and on-ground experience

· Grow our user base on various social media platforms and increase awareness of Aunty

· Frequent collaboration and involvement in campaigns

· Understand consumer insights quickly to drive acquisition and growth metrics

Qualifications

· Ability to come up with creative ideas to attract our target audience through different aspects of marketing

· Excellent written and verbal communication skills

· Self-motivated, dedicated, hands-on and willing to go the extra mile

· Superb communication and influencing skills to work with different users and stakeholders

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

Our client is a German MNC who is looking for a talent with roughly 5 years of experience in in After Sales of engineered product/rotating machinery and regional environment.

TLDR: The main job scopes involve reporting, management, oversee HSE activities for the department and the holistic after sales strategies and development plans.

You will be responsible for developing solutions and service offerings including spare parts, service, equipment retrofits, on-site overhauls and maintenance contracts.

Responsibilities

• Define After Sales strategy in line with the business objectives
• Provide input to the budget and manage budget goals and objectives
• Identify issues and trends and deliver solutions across the full range of After Sales activities
• Support and motivate distributors/agents whilst monitoring and exercising control over their activities
• Propose the most appropriate spare parts stocking policy for the company to serve the AS growth objective whilst minimizing inventory
• Develop, organise and support business systems (data base, ERP, CRM) allowing capitalization of market and technical data for potential analysis
• Interface with HQ in Germany and play a role as an integral part of the Global AS team
• Ensure proper documenting process of lessons learned from each AS significant project and organize a structured closing meeting with Client
• Update or upgrade forms and procedures according to lessons learned
• Develop, establish and maintain a set of Key Performance Indicators (KPIs) for After Sales activities
• Develop, establish and maintain a set of Key Performance Indicators for AS Health,
• Safety and Environmental performance measurement and improvement
• Develop and maintain a professional and technically strong team of field technician /Engineer
• Proactively and systematically visit key accounts and build up a relationship so that the company becomes end users' natural choice for their major After Sales projects
• Develop action plans jointly with distributors and agents to generate business growth
• Promote and negotiate maintenance contracts with key accounts
• Ensure proper root cause analysis of failures are conducted, conclusions reached and correctives actions undertaken
• Set up procedures to ensure that prevention plans are agreed upon with Customers before AS field technicians start their mission
• Monthly reports shall be issued to Company's Managing Director including KPIs
• Liaise with HQ for operational and functional issues
• Ensure that Company's After Sales resources whether internal or contracted are of the required discipline, experience and capability.
• Manage company AS team to ensure contracts are performed as agreed.
• Assess AS personnel's performance against their objectives on a yearly basis and provide them feed back to promote their personal improvement
• Make sure AS personnel hold appropriate regulatory qualification/certification for the performance of their duty
• Make sure AS personnel is equipped with appropriate personal safety equipment to fulfil their duty in safe conditions
• Propose and drive AS personnel training program in relation with Global AS team.
• Enforce the Company's Health Safety and Environment policy, objectives and directives. Follow and promote safe work practices.
• Record and report all safety or environmental incidents and near misses on a timely basis. Carry out a root cause analysis and enforce a resulting preventive action plan.

Requirement

• Degree holder or diploma holder with a least 7 years work experience
• Project management qualifications and/or experience - Fluency in English language (oral and written) and regional language is a additional point
• Professional Experience of minimum 5 years in After Sales of engineered product/rotating machinery and regional environment
• Strategically focused, however with high degree of hands on ability
• Self-motivated
• Good interpersonal and communication skills
• Proactive management expertise and team-working abilities
• Good analytical skills
• Ability to work under pressure
• Ability to manage multiple tasks simultaneously with deadline - Ability to create and maintain relationships with Customers
• High moral and ethical standards

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Peh Hui Xian (Mich)
EA Personnel Reg No: R24120511